Tim Hortons in Steinbach

Always seems to be slow service when I go inside the store Update Dec 15/24 Today the service was very quick and we got our order right the first time.

Order a dark roast and get regular, happens too often.

Gave me a couple slow rap awhile before closing looked to lazy to make me a warm one

Vegetarian options: Not sure but i bet they do... Parking: Highway 12 by Canadian tire... Kid-friendliness: Always welcome. Wheelchair accessibility: Accessible washrooms and Parking.

15 min wait for cold food

Food is half decent services half decent, but there could be an improvement Dietary restrictions: Thank you for the service Food : 3/5 |

The competitor is better

They always say sorry sorry sorry and still can t get my order right and I call them they take my name and number for the next visit to get credit but when I go there and ask for it they have no idea about it it s make me dump I hope someone can fix this place before get worse

Needs a better plan for drive thru

I went back to a Tim Hortons after 13 years. What happened to be this one and I was so disappointed at the bad food coofe and service.. I felt i was in a different country Food

The staff is rude to visitors

Good food service

Been given the wrong sandwich/wraps twice now and the coffee tastes like dish water

Good and fast as expected . But the customer appreciation Card reader was not working Food

Great place to grab a coffee and a sandwich . But bad for getting all correct change back

Always mess up my order, especially in the drive thru, they are cheap on the ingredients in their sandwiches and the chilli is always watered down.

Pastries are NEVER fresh. Servers are never friendly. Its sad. Food : 2/5

Most attention is paid to drive thru customers so inside service can be slow at times. Coffee is good. Order is always correct. I dont eat anything other than sweets. Ive never found the food to be very good here.

I was in drive thru, and I had gone inside in the past. Feels like a local shop but a whole lot busier. Very courteous fellow who wished me a great day! Parking: Could have done better with parking. Super careful. Pedestrian traffic especially the little ones dart quickly. Keep your eyes open.

Mmmm .Always got time for Tim Hortons!

Walked in and ordered a coffee and scone. Service was quick and pleasant. Always know what youre getting at Tims.

We were at this location today. We wanted a large sandwich and two servers had no idea. They said all buns the same. They said I guess you want a side for that. Sorry they had no clue what a large size for 3 dollars was

I asked for a tea and they gave me a black coffee

Great food and coffee and more

Most of the time they get my coffee wrong, sometimes they label it correctly but forget the cream altogether, often rude, and price keeps going up.

Went in at 5:30am, staff is always miserable, and my BLT tasted and smelled like a cigarette so I just threw it out, waste of money.

Coffee and Boston cream, yamee

nice place to fill up with people when youth get inspiration to go

If I could give zero stars for service I would. I wish I could avoid the employees at the drive thru. They need patience and a smile. Super uncomfortable every time I go thru. That s quite silly complaining about that because it s just a drive thru. But it s that bad. They have one guy who is friendly but the others have ruined it. They have two people rushing you. One to pay and one who throws the food to you. If you aren t quick enough you have two or three people just staring. And then shouting, next order before you can put your coffee in a cup holder. Ooh it s weird. Atleast you can expect the same tasting coffee lol

Theyve had rude employees recently

Very pleasant.

Service at the drive-thru is always off. Like they wave something over hot water and call it coffee or tea. Today we went inside hoping for a better experience but no such luck. The Baileys cream coffee I ordered was bitter with a chemical taste. After only one sip I asked if I could change my order for something else. The employee who called herself the supervisor tried to charge me again. When I asked why she said it was not their fault I didnt like it. She was very rude, finally made something else I ordered, plopped it on the counter angrily and stomped away. Very poor and unprofessional behavior.

Busy with good service.

Very cozy and comfortable place to relax and enjoy your nice coffee.

I find the food and drink have gone downhill the last few years. I have no issue with this particular store, but find the quality of Tims has gone downhill.

Had to ask to get a table cleaned as all the tables, chairs including high chairs were full of food left overs etc. like cmon... At least the food was okay, While I was asking to get the table clean, another customer complained about the same experience.

Service was ok no donuts. But the place was dirty i actually decided not to order food aftwr seeing it only had coffee defenitly need of hoùsekeeping

I had a coffee and a donut. The young girl who served me was friendly and efficient. Coffee and donut were as I always expect. This is a busy place. Coffee was good

I so often feel like Im just a number. I much prefer the service from Starbucks and will pay the extra for both service and quality.

Same franchise with a convienient drive thru

Wheelchair accessibility: Close to door Service

I like were the management team are going with this Timmy it feels like a whole new place thank you management

Ordered an everything bagel double toasted and clearly stated please not burnt and a sausage farmers wrap. Got to window items in hand and left. Got to light and saw begal is burnt.... burnt on the entire surface area where the cream cheese goes 100%. Bring it back, big lady with glasses gave me attitude. Makes a new one and guess what.... it wasnt burnt this time. Grabbed a big bite off the farm wrap, no sauce, un wrapped it, all sauce at the bottom... gave it to her and she game me additude saying outloud this is half gone what am i supposed to do with this. Brings a new one, i ask her why she said thay and she said sorry you heard that. Called manager, nice lady kelly. Polite and helpfuk, explained it all, offered free wrap, 4 days later came back for the free wrap, had a gut feeling after the first bite. Looked and saw 3 hairs sticking out. In the garbage. Not managers fault, maybe lady glasses recognized my voice. Many years ago i dated a girl who worked at tims in town and she told me stories where employees recognise peoples voices and orders and got revenge is gross ways with coffees and food. And that biger lady with glasses i dont trust. Never never never. Im done. Not worth my health. The owner named andrew the ex hutterite is terrible at paying is managers and higher ups and thats why both tim hortons are terrible.

This store is hit and miss where service is concerned. I avoid this one as its usually slow and disorganized.

This location seems to have a tendency to be out of everything. One time they didnt even have any buns for their sandwiches.

A good day should start with a delicious breakfast, but my day was ruined by Tim Hortons. I paid $7.04 for an egg and cheese english muffin meal while driving thru, and when I was in the car getting ready to eat, I realized my egg and cheese english muffin had no cheese in it. I was wondering if anyone knows where my cheese is? Was it taken by Jerry?

Ordered 1 green tea 2 sweeteners 1 green tea regular Got the green tea with sweetness and a green tea with a ton of cream? Are you serious? Had to throw out. Was super disgusting.

Drive thru - ordered a tea with cream and sweetener received a black nothing in it????

Really sweet lady named Maya working on the counter almost every time I come in. She gives really good service every time, even when its busy!

Waited forever, just to get a wrong order. Then they werent very nice when I went back to get the food I really ordered. Very disappointing

Just got lunch and went in got out quick just need patience if waiting in lineup

Hair in my bacon ranch wrap and also in my potato wedges which did not come with a sauce, before we left the drive thru we also noticed we were missing our pastries so we ask for them and the employee just goes & grabs it & doesn t say a word so pretty bad experience

Wanted to sit in for a tea but tables were dirty. Asked for a cloth but waited for 5 minutes and no one came to clean tables. I noticed all tables had not been cleaned. Poor.

always burning their paninis. and cleaning their grill.

This particular Tim Hortons struggles with their food prep consistency. With the habanero chicken wrap and the other similar wraps, one day it will be a proper full wrap, the next its almost empty. Usually they skimp heavy on the rice leaving only a tablespoons worth of rice in the wrap.. Very annoying considering its the most expensive menu item. Similar thing happens with the other wraps too, but not to the same degree.

Excellent

$4 warm iced coffee 1 ice cube.

Not friendly...seemed anything that was asked for was too much

Parking: Just got coffee Food

The quantity they give you in a bowl is half now. How much does the rice cost to tim Hortons. Tim Hortons is now American Burger King chain, and they think Canadians have no brain. I will buy coffee only with no food from today. My 13-year-old kid was upset when he found the habenaro chicken bowl was not having the quantity they normally have in the bowl. Goodbye, American Tim Hortons. You have 3 locations in Steinbach God help you

PLEASE stir the coffee when cream and sugar is added to the coffee

Its a donut shop.

Hi there, we just went to this place, which is at 141 Provincial trunk hwy 12, and did the order by drive-through and the lady name Kulwinder kaur she just came to pickup window and said that we need to be carefull about our anger. We were shocked that why she is telling that. Even though we were not aggressive at all. I came to steinbach first time today, we just ordered a 2 hot drinks and bagel by drive- through and We said nothing after that. you could check or listen that order voice, we didn t said a extra word. When we asked her that we didn t say anything she were still in her attitude and keep calling us that we have to take care about our anger. This is a literally a bad experience i ever get from Tim Hortons.

Good visit, had a jalapeño bagel with a decaf and dark roast coffees. Goood! Parking: Maybe 10 to 15 spots!?

Just usually have a earl grey

Always fresh. Even if its not what you ordered. If youre more than 4 people, tims will mess up your order. Whether its bacon instead of sausage or forgetting a sandwich or giving you a drink labeled dark roast regular thats actually a double double, they will get something wrong. Wont stop coming tho because I do like the food.

This Tim s always puts to much ice in drinks and never mayo in meals.

Nice place to go for your morning coffee

Love a few sandwiches, especially the beef one and chocolate covered doughnut, a must have. Love their French vanilla latte as well. Staff is always happy. Clean inside store..

oh fusure eh!!

Was difficult to understand the attendant. Also I had enough time to write a review in the drive thru. And its not the only time.

There was a female worker who was helping me pick assorted donuts, but she was very rude, and snapped at me numerous time during my interaction with her. When I paid, her attitude got even worse. Will not go back again. Very awful awful service

In the last few months there has been a major change for the better at this Tim Hortons location. It used to be slow and, to be kind, too often inaccurate. However, the service now is, simply put, superb. I have been to Tim Hortons across the country. At the moment, this is the best one Ive ever been to. Keep up the outstanding work!

Slow moving inside and out.

Very nice place indeed. Wheelchair accessibility: Its definitely wheelchair friendly Food : 4/5 |

To the one girl on Thursday oct.26 between 1130 am-12 ..... Why are you even working there if you dont like people? You dont say hi or acknowledge anyone. Anytime you are there. The other people are friendly especially the guys. But you roll your eyes and act like life is depressing. Please get some more friendlier people who arent so miserable with their lives.

I was in Steinbach to see a play at the Bible College. Just popped in for a coffee and donut for the long drive home. One young man behind the counter was so very kind! He even knew I loved Boston Cream donuts! It brought joy to my heart!

I wish We had a good service.

Wonderfully delicious!!!!

Sometimes good, sometimes bad. Really hit or miss on service and quality.

Slow

I am not happy with this tim hortons I ordered farmers wraps and I did even get them they forgot my order not only ones but twice. Did even get Farmers wraps I got chicken wraps not happy.

I waited a long time untill somebody showed up to take my order. Than they didnt made my order propertly.

Slowest service in manitoba! I ordered 4 coffees and it took 21 mins!!! Thats horrible for a coffee place

Horrible customer service. Waited 30 mins for a coffee and timbits.

Good place has lots of stuff

Best coffee on the planet!!!

Very poor customer service. Were out of the first 3 items I ordered and didnt put in the correct amount of cups of coffee I ordered. Waste of time going here

busy at times, great service, hard to see from highway.

Good service, busy at times, great coffee.

Service was slow today.

It never fails, at least once every 3 times I visit the items are disappointing! Last time got a coffee not steeped tea, this time repeat offense smashed my Boston cream in a bag when fresh vs. A box for a specialty donut price I paid! If I pay specialty, box it! Dont get me started on the Farmer sausage wrap that had NO HASHBROWN TODAY!!? WT...!!?? EPIC FAIL, just need to drive further to another location from now on or give up on you Tims!!

Service was quick and efficient. Loved how they make my cold brew!

They dont know what tractor tires are!!! Aka crulers

so wen I try order lady is nice take two drink orders but that wasnt all! I wanted more. suddenly lady shut up and man say hello can I help you?I wanted to not have the man do my order cause we have to start over all again..I think her stole off her head phones...my friend order tractor tires..every self respecting Tims Hortons operator know s Wat that is says my friend but no he doesnt know..I didnt know either so I didnt be able to communicate well when first I ordered 6 Boston cream they say no..then I change it to chocolate dipped ones..guess what we get..not 6 or chocolate dipped..but 5 Boston creams ...I confused with that way they handle it ...but Wat was mildly ironic is I pay leave to home..get to church and my phone say no money got given..sorry timi

We ordered boston cream they said they didnt have any so we ordered different donut then they gave us boston cream Like ALL the other reviews they need better service or they will get dunked in there own coffee

Under staffed at the front counter. Not fast service but polite male employee.

I went through the drive through and attempted to order a chicken bowl. I was informed they have no chicken. So I instead ordered a sandwich. Despite the person confirming my order had no mayo, they put mayo on it anyway. When I went in to return my sandwich and get a refund I was offered no apology or anything. The staff that evening clearly did not care about their work or the establishment they are working for.

Worst place ever they mess my order up every time. The other day I ordered a soup and they gave me chilly and forgot my drink when I came back they gave me my drink and a different soup but it was chilly again I ended up going back again and they cant do nothing about it!!

Amazing selection of baked goods Wifi is pretty meh

Friendly and hard working staff. Love their iced coffees.

Incredibly slow drive thru, didnt have bacon, and got my order wrong as well.

Was fast drive through even with a huge line.

Bad service. Takes to long to get anything. 2 counters but only uses 1. Always short staffed.

Very nice place with very good service I like it . Very nice place with very good service I like it

Excellent place to chat with friends and just chill

They re always out of donuts I thought a place that sells donuts should always have donuts 21 degrees outside and 15 degrees inside the restaurant

Pretty frustrating that 95% of the time, they dont have the donuts, muffins or cinnamon buns I try to order through the app! I actually cant even remember the last time that I got everything I wanted without having to substitute something or be reimbursed! This location used to be the preferred one near me but Im thinking its time to try another location again!

Service was terrible, people had to leave because nobody in line was being served. The manager was not friendly at all. One guy had to do store front all on his own and he asked for help but nobody moved to help him. Very disappointing service

Theyve gotten my order wrong quite a few times. Pretty frustrating. Today, out of the 6 things we tried to order, they didnt have 3 of them. They were actually out of timbits, iced tea and an advertised donut.

I m constantly disappointed by this location. They are always out of what you want. Very poor service with no sense of urgency to prepare your order. They also cannot seem to get the simplest order right. Don t waste your time and hard earned money supporting this business.

Tims is just bad in every way.

They will serve you dark roast when busy instead of what you ask for ... coffees always too bitter

My wife and I waited for 15 minutes to get service around 8pm tonight. 3 girls were talking, there was a manager on duty, and a guy cleaning the glass case. We were standing right in front of him and he did not acknowledge us for 10 minutes until we asked if we could order.

Always a long line for drive-thru, but going inside is a much better experience anyways. Friendly staff, and shorter lines. Much preferred!

Ordered 2 bagels toasted with cream cheese, and, before we even left the drive thru, the bagels were cold. Got home, feeling irked but not too bothered, only to find that our bagels werent cut in half. Ripped the bagels apart, took a couple bites, thought something was off, and opened the bagels up to find barely even a suggestion of cream cheese. I wouldve been a bit more lenient if the food had come out quickly, but it didnt. I know you cant expect a lot from Tims, but this felt more disappointing than usual.

Ordered a donut and timbits they checked for what kind of timbits they had then when I got to the window they had to inform me the donut I wanted was out of stock why couldnt they have just told me that before I drove up Worst tim Hortons in the province easily always have a hard time getting orders right very frustrating staff have to always triple check my order in order to ensure it being correct

Sat here quite awhile, pretty nice, the whole place filled with steam at one point

They use to be good a few years ago. Now whenever I order French vanilla it s just water. Has absolutely no taste to it, tried multiple times still the same.

It s takes less time to get a meal in a sit down restaurant than it does in the drive through at this location. Waited 45 minutes for 3 items and they were wrong, swimming in sauce, no napkins. Asked the manager for the contact information of the owner. I m assuming that based on the reviews that there isn t much action taken to improve the standards here. I ve been going to this location for almost 20 years and it was always fairly speedy - lately not so much. If I wanted to take an hour lunch it wouldn t be in my car.

I went to one of your drive thru locations, in Steinbach, Manitoba, and they messed up my order by not putting eggs or sausage in my sausage breakfast wrap. I WAS INFURIATED. i went back around the drive thru and they refused to help me.

The service was okay. The coffee was good. However, the table we sat at had not been wiped in a while.

Great place but buying two Boston creams without filling is a ripoff. Do they not make Boston creams with filling anymore? And how bout serving food to cyclists in the drive through. When your biking you don t always have time to go inside and wait in a line up for a long time. I guess now that covid closed your doors I won t be coming on my bike at all, I ll have to go to A&W they serve food to cyclists.

Long lineup, but through it quickly. Satisfaction

Cactus Nachos

They always seem to get my order wrong at this location. I go here fairly regularly and every time they are either out of items or give me the wrong order. Im not usually one to complain but after having this happen quite often at this location (especially lately), Im getting tired of it. One of the worst Tim Hortons Ive been to.

Often very slow!

Nothing bad to say, but nothing good either. Im addicted to coffee.