103 Provincial Trunk Hwy 12, Steinbach, MB R5G 1T5, Canada
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Very disappointed today with the service. I ordered on the app and it said my order would be ready at 8:26...it was not ready...it was finally ready at 8:38 then I had to let them know 2 were combos and then I got a snide remark from one of the staff....not impressed....
They've forgotten to include my chicken burger three times in six months now. My bad for not verifying it's all there when I'm leaving but why is it always the chicken burger and never anything else??
I ordered a banana split ice cream with no whipped cream. The employee gives it to me and I ask for it to be remade since I said no whipped cream before paying and they agreed. The employee gave me a hard time about it and she barely gave me any toppings the second time. Rude, immature and careless staff. The dining area was a mess, dirty with lots of crumbs and sticky tables.
When I'm paying $8 for a blizzard, I expect it to be full of toppings all the way to the bottom. Not so with the Dairy Queen in Steinbach. The top 2 inches have toppings, the rest of it is flavorless vanilla ice cream. What a supreme rip off. Went in recently to try again and mentioned this issue but it didn't matter, the results were the same. Dairy Queen, you need to get your act together. Read through the reviews to see you're not doing a good job. It's good you respond to each one but we'd all appreciate if you'd DO something about it. I won't be back until I see through the reviews that you've changed. This is ridiculous.
Ordered a medium blizzard and it wasn't even close to filled... Wife got a small cone and the portion was VERY small. Hoping it was just a one time thing cus for that high of a price to reduce portions is quite disappointing.
Came here for ice cream, one of us ordered a small blizzard salted caramel and another medium brownie batter they mixed them up yet got it right on the receipt, one brunette and one blonde the one taking our order named holly when we went to get the ice cream corrected they laughed at us. This happened around 8:40pm unacceptable and rude.
We ordered ice cream for the family and I'm not sure they started the order until we were at the window. We waited for a while. Difficult to hear the speaker. The food is consistent, so nothing surprising there. I fear the golden era of Dairy Queen is long behind us unless they figure out how to rekindle that spirit.
I was pleasantly surprised by DQ in Stienback on my recent visit there. Keeping in mind that this is a fast food restaurant famous for ice cream, I ordered a hamburger to see how it compares to other restaurants in this category. Firstly, the service at the till was polite and efficient. The price for a regular cheeseburger was reasonable at $5.29 and included a drink. I received my number ( I was dining in) and cup ( for a beverage) and was sent on my way to find a seat. The decor is a slight step above the competitors. Complete with a child’s play area and two tv screens for the adults. My burger arrived very quickly, which tells me that they are precooked just like the competition, and tasted quite good. Care was taken to ensure all the toppings were spread over the whole burger. Not like some of the competitors , whose staff often seem to slap a meagre amount of toppings on one side of the patty , or put way too much on. It’s seems that they really don’t care. During this visit ( at least) it seemed they( DQ) DO care. I am pleased to say DQ does more than just ice cream well. I shall be back.
Always a great place for a good burger and desert
Good food. Happy and helpful staff.
Great. The food is great, and love that everyone is so nice.
Food was amazing the chicken tenders that I got were coated very well staff were nice not a very long wait overall very good and will recommend
Got ice cream here once it was pretty alright. Staff were fine
Wastage of time and Money.
Service could have been friendlier. Milk shakes/Blizzards could be mixed better. Over all alright experience
Food was still good,however they didnt know what table we were at since forgetting to give us a number so they wandered around, worst thing our sundays came with a very long hair in it, girls should wear nets,
The food and atmosphere are typical for Dairy Queen. However lately I have been extremely disappointed with the service. For the past 5 years, this location has taken allergies (celiac disease) seriously. However, during our last two visits, they informed us that it was too much work to take the necessary steps (cleaning the blizzard machine) to ensure that children regardless of medical conditions could eat at this location. Locations in Winnipeg are more than accommodating. If you have allergies, I suggest going to a different location.
Great service and good ice cream. Burger wasn t bad either! I will be back
The service is very slow The ice cream is good. I ordered a blizzard. They could be faster at service Food : 4/5
Tried the new peanut butter party blizzard, who doesnt like a blizzard? Definitely fixed the sweet tooth need Food
Nice restaurant and great people
Fast, friendly service. Excellent food.
Very friendly staff and quick workers. They get your order right 95% of the time in my experience (which is so much better than McDonalds). Food is always always good and fresh. EDIT: Dont waste your time or money unless youre just going for a blizzard. I dont know what happened in such a short time but the food is NOWHERE close to worth the price anymore. Selling glorified chicken nuggets as strips for THAT price is nuts. Thats obviously just on dairy queen as a whole but this place specifically cant even give you warm food anymore, its actually depressing. Fingers crossed dairy queen goes bankrupt.
Huge rip off, one small blizzard costs over $8.00. sorry but the ice cream is not that good. Never again!
Delicious food complimented by locally produced cheese that gives dishes like their poutine a homemade flavor, its fast food with an original flavor.
Food was good although there were a fair bit of tables/booths that were not clean. Came around 7pm after supper rush. Wasnt very busy, properly staffed but not much attention given to cleanliness. We were there for about a hour and no one came out to clean. Otherwise good experience
Kid-friendliness: Play structure. Recommended dishes
Good ice cream, good food. Service is good as well.
Food was good, service was not as friendly as expected seeing there is 40 restaurants to choose from in this town.
Great job
18.66 for 2 Blizzards LMAO never again.
Kid-friendliness: There is a play place Food
Great place for a cool treat or hot eat! Kid-friendliness: Nice play station! Food : 5/5 |
$6.15 for a small shake is a bit much.
Although Kira was still being trained, she was awesome and our food and ice creams were delicious
Best value for your money
Dine-in excellent service, friendly staff. Surprised to see the kids play area is still there, kids love it.
Food was cold, service couldnt understand the person inside. Repeated our order 4 times. Went through the drive through.
I love their ice cream , awesome deal for a meal 8 - 9.00 special
Ordered me a reese s pieces cup blizzard. Only problem is I can t find them. Had to had my own cashews to get some crunch.
Chicken finger portions are inadequate..not worth the money.
Quick fast easy and decent food. Parking: Lots of it Kid-friendliness: Good play area for little children
We had a wonderful time celebrating our grandsons birthday! Great food and great service.
Ordered an ice cream cake online. Was busy when I went to pick it up, but would not be fair to complain about that. The cake was awesome.
Decided to stop by and try the new Caramel cheesecake blizzard, was disappointed when I arrived and they were out of cheesecake but I did order another kind of blizzard since I was already there. I guess I havent gotten one in a while because I was shocked by the price, almost $10 for a medium is insanity to me! To top it off the blizzard was super melted when they handed it to me, almost like their soft serve was too soft, and there was hardly any toppings added. Just overall not the best experience.
Had the chicken strip basket with onion rings. And got 2 iced hot chocolate. Was disappointed they werent as icy as the ones we got Wednesday at DQ in Winnipeg. Otherwise was good.
Love the food and icecream....just very expensive
Always go here with kids for ice cream good place
Amazing best restaurant in steinbach
Delicious food good service
The food is consistently good at this location. Sometimes (Summer Evenings on Friday or Saturday), the wait times can be excruciating, but that is expected with the warmer weather and people want some cool treats. Thanks for still using plastic straws, that is awesome!! 4.5/5
Always good but some time not filling enough for what u pay.
Nice cake nice Blizzard
Was able to order a custom ice cream cake with only 2 days notice. Will keep them in mind for my next order.
I was served coffee in a mug from the kitchen...with about half an inch of coffee remaining in my cup, I notice a dead fly!!! I showed the girls at the service counter & asked to speak to the manager; I was told that there was no manager available for me to talk to. It is horrifying to know that the cup of coffee that I drank was infused with a dead insect carcass. I am so repulsed & feel like I would be a fool to trust this restaurant again.
Maybe its just me but I have on multiple occasions purchased a blizzard and it is so runny from the start. I figured Id give it a few more tries since moving to this area and to no avail, they continue to be too soft and by the time there is about 3/4 remaining, the entire blizzard is liquid. Guess I will just buy these while in the city.
Excellent food. Food was delivered to our table. The restaurant was clean.
Bought bday cake and Wr enjoyed it very much and Was perfect Thank you Food
Employees cant remember a single utensil. Ever.
Good quick meal! Great icecream
Good food, wasnt impressed by the service. My fiances order was all wrong and had to be replaced.
Fun play place for the kids
To expensive for the quality
Good service and fresh tasting food
A great place to get ice cream and the burgers are pretty good.
Quick, but ...
One of the better fast food resteraunts.
I drove back and forth in the parking lot for no reason
I never make a bad review but this Dairy Queen was not a good experience the ice cream was melted and after asking it to be remade it was still melted. Also ordered chicken and fries. The fries were cold and the chicken you could tell was old.
Horrible experience. Waited 20 minutes in the drive thru just to get melted blizzards. If Im paying that much money for ice cream, Id expect to get solid ice cream. I wont be going back to this location
Good ice cream
This Dairy Queen is almost comical in how much of a gong show it is every time I go. They don t have the same deals that all the others do in Winnipeg. Their service is insane. I just came back from a Blizzard run. They left the microphone on in the drive-thru, confused our orders, they left the window open and asked if they made the right blizzard to each other and then shrugged and passed them to us. They were both wrong, and weren t blended. I showed them my Dairy Queen app, and the girl responded no thanks, not right now ? This was hilarious as I couldn t even guess what she thought I was showing her? They then took my card for tap and closed the window on us without saying bye or offering a receipt. I may be from Winnipeg but this service standards is insane. Check the picture for their Chocolate Xtreme they made us :)
The girl at the counter today a 9pm was very rude and couldn t punch in my order properly. She had a very bad mean attitude so I just said I ll go somewhere else because she was yelling at me saying I ordered hamburgers so I couldn t get the 2 for $5.50 which I didn t I ordered cheeseburgers. Why couldn t she just ask me if I had ordered hamburgers instead of being rude to me? I don t mind when people punch it in wrong or heard something wrong but to be mean to me is not ok. Won t be back for food.
Great service, awesome staff
Fair
U guys a pretty all righ!
So nice to have the play centre open for kids. Not too busy today so not full of children. A few spoonfuls of the childrens-sized blizzard in between play. Still yummy as ever!
Why cant i order an onion ring poutine! You have it all there just up charge me.
The restrooms were very clean, the staff was very friendly and the food was delicious
My experience with the staff was wonderful. Polite and courteous. Served with warm smiles and tried to get me my items as quickly as possible.
Pretty poor portions compared to the previous owners. Almost had hot fudge on one side of the sundae! Almost.
I was not aware that they opened at 11am.
Nice place to get some fast food! The drive thru lines can be super long some days but thats just a testament to how good it is.
Food and service was good. Quick drive thru for ice cream.
I had the cherry chip blizzard it was amazing loved it well definitely get it again!
Our order was made well and surprisingly quick. Despite being busy, the young lady who took our order was friendly and explained some of the menu items we havent tried.
Nice place with family.
Wouldnt recommend the grilled chicken. But the fries were delicious!
Excellent blizzards
Always good service, management is amazing and always eager to please. Kid-friendliness: Their play area is now open and clean. Kids love playing in it.
Great place to stop for ice cream. Service speed is pretty quick (for ice cream).
My order was taken as a sit inside customer. There was about 15 people behind me. There was other blizzards sitting on the counter melting. The other people got there orders before me and when I got my food it was in a bag. Burger was cold. And had to ask for a drink cup. My blizzard was like drinking a half melted shake. Inside temperature was perfect. Not to cold and not warm just perfect. Enjoy everyone. Wheelchair accessibility: Yes no steps
Very fast and great customer service. Highly recommend dining in.
I work next door and I came in to get some ice cream. The power went out for a few minutes and Zander and Olivia did an amazing job carrying the team through the unexpected outage. When I got to the counter, Nicole had stopped serving customers at the till and left even with a line of customers. Olivia who was making lots of blizzards, sundaes, and slushes came to serve me even though there was so much on her plate. Olivia and Zander remained calm during the rush and I was very impressed with them. Great job Zander and Olivia!
Used to love this place. The new beef patties taste like generic frozen patties from a typical grocery store. Very bland and rubbery. Super disappointed.
Good service at a price
Great place for young children. Great food
Good desert served here
Excellent treats and fast and friendly service!
Absolutely amazing cake decoration here. Second year in a row that we ordered a birthday cake with a custom design on top. (Last year, half chocolate/half vanilla, this year, Oreo blizzard - different design on top both times). Cake looked absolutely amazing - and obviously tasted fantastic too. Also, staff was super friendly and accommodating. I cannot say enough how happy I was with the whole experience.
Grill and chill. Exactly what it says. Thanks for the great chicken strips.
We were getting a just cause cake for my sister and asked the drive thru girls to write whatever they wanted on the cake. They did not disappoint and she came out with the cutest, funniest, most light hearted cake and we could not be more happy. Had a good laugh! Thanks ladies
Well managed. Clean, friendly and efficient staff.
I tried their raspberry fudge blizzard. It was wonderful Would appreciate if there are more flavours of blizzard
Great place
Very respectful and understanding staff members.
Always exceptional and fast.
Its all ice cream!
Excellent food both hot and cold! Chicken fingers are great. A great place to hang out with friends.
Great chicken fingers and friendly staff
Excellent customer service at the Steinbach DQ. Brad took extra special care of us today with our large group order and personally brought our meals outside for us to enjoy on the lovely patio. Thank you very much!
Ice cream at dairy Queen Steinbach location has been consistently melted and dripping off the edge of the cup. Doesnt seem to matter if its a blizzard or a sundae. I think steinbach location is trying to save money on refrigeration costs. Dairy Queen Winnipeg location, serves their blizzards and sundaes cold. As in- not liquid.
Absolutely, I love the delicious ice cream.
If your a burger kind of person you must try Dairy Queens selection. They are awesome and of course their ice cream is second to none. Staff is friendly.
fast n friendly
Have the mocha whatever Blizzard, perty tasty
Love the ice cream, ice cream cakes and blizzards but theyre burgers are great too.
Fab icecream cakes
Usual fast food fare. Staff are super busy and often errors are made. Frozen cakes are really good.
Love my blizzards..staff very friendly
The fries are super good but the burgers from Mc Donald are better then DQ and DQ Takes for ever....
Only go for the icecream really but its good!
Best ice-cream in town.
Great place for a blizzard! They always make my turtles fudge pecan Blizzard perfect. So good job keep it up.
Delicious blizzard
10 minutes before closing they tell me on the window that i would have to come inside if i wanted to order something... i go inside, wanted some twist icecream, and they tell me that they cleaned the machine already... so they couldnt give me anythink... november 10th 2021... i love the icecrwam from DQ, but customer support is nothing i was expecting
Great way to bribe the kids for good behaviour.
Some of the best fast food in Steinbach
Goooooood