Pizza Hut in Steinbach

Go woke go broke

Ordered my food didnt get part of it was stuck on hold for 20 minutes than received the wrong item not a great experience

Always love this place

Very enjoyable pizza, lots of toppings. thank you!

Called in and ordered they told me it would be done in 15?min. Get there 20 min later and they tell me i never called so they didnt have an order

I m a huge Pizza Hut fan, always have been. I ve eaten at express locations and dine in restaurants back before Covid never have I ever been so disgusted with the food and lack of sanitary measures as I was last week at this location. My bill was incorrect, the two women working didn t have masks or gloves, the pizza was raw and literally dough. When I expressed concern in hopes I could get a new pizza the woman working sat down and said they are turning the oven off so I d have to just deal with it. Do yourself a favour and go to Dominos.

Bad customer service, extremely long wait times. And they dont even pick up the phone most of the time. Compared to other pizza huts in canada, definitely the worst!

No longer offer dine in at all. For some reason this is the only pizza hut in all of canada that i have to tell to put toppings on top of the cheese. Doesnt matter to me about how you feel where toppings go, but there is consistency expected from chain restaurants. That being said the pizza is greasy delicious pizza hut and the staff is nice. *update* ehhh i just wont be eating here anymore. They still put the toppings under the cheese. The last pizza i got had roasted garlic as a topping and i dont know what theyre thinking, but handfuls of what tasted like raw garlic under the cheese is inedible.

Great seats and amazing food love it

This place dont even deserve even 1 star. Person working in front (Sahil) messed up our order. Then blammed us for placing wrong order. Never appologized for their messup. Worst customer service experience.

Delivery and take out only. Pizza was good. Food

A lil dingy but very very good food!! It was a little pricy.

They used to have dine in. Now only for take out. Was a nice place to eat before were they have good a pleasant staff under a good management. I dont know what happened now, a lot of complaints under different management and staff.

Typical usual good pizza, and sides. But still NO dining in. Pandemic is over, let s open up the dining room. Hire more people if necessary.

Very disappointed dine in was closed

They make an unrealistic promise that they can somehow manage to get 3 pizzas and wings done under 20 minutes but then When I come to pick up, I have to wait at least 10 minutes longer

The pizza was SUCH a let down. Pizza Hut at other locations usually has good pizza but the Steinbach location sucks. Sorry, but it wasnt good.

Would be a whole lot better if the buffet was back! Covid definitely knocked out lots of great family places. Pizza is great!

lots of beeps. and no workers. but good pizza. except they ran out of the nice fluffy crust

Needs a buffet

Did my recieve it . Pre ordered on line 1.5 hr. Was suppose to arrive almost 40 mins ago.app says it has. Ive been on hold for 20mins goes direct to hold

Order online instead of calling in so much easier such good food

Great place to order from food always tastes good

Every time I order from pizza hut, Im reminded of why I dont order from pizza hut. I know it makes your delivery times look better when you mark something as delivered when its not. But when you do deliver it with no contact, how is the customer supposed to know its out there to begin with.

Can t order on the phone . People don t speak English and after you order on line and you go to pick it up. You walk in your shoes stick to the floor it so dirty. And they didn t get your order right.

We order 5 large pizza and 9 dipping sauce from this location. They didn t give us any dipping sauce and plates. When we asked about cold drinks- employee said you should not buy drinks from here because it s costly here . Like seriously?? Pizza was worst in taste. My friend went back there to get money back for dipping sauces which they never gave. When my friend told them pizza wasn t good. Employee replied that oh I know . Like literally if you don t like your job you should stay home instead of ruining someone s dinner.

I always get fast, friendly service from the staff here. Their online pizza of the day is really good value for your dollar.

We used to go to Pizza Hut quite a bit to eat in. For some reason the dine-in is closed only pick up or delivery which is not very smart. The current owners are letting the outside of the building dilapidate so it looks quite unpleasant. Needs some attention from the owner and open up the dining room for heaven sake

Was horrible taste and looks was was like out of garbage

This is by far the worst experience and the worst product Ive ever had in my life. The pizza was burnt, the service was a joke, nobody really knew what they were doing, the floor looked (and felt) like it hadnt been mopped in three years, and to top it off, the payment machine dared ask for a tip!

What an amazing place Vegetarian options: Veggies were so fresh and yummy. Food : 5/5 |

Constant screw ups, occasionally undercooked. Bad communication between staff and customer. Dont come to this location anymore, I can promise you it isnt worth it

Why is the restaurant not open fir dine in?? So dumb lost a customer thats for sure.

Clean and good people making a great product.

Friendly service & delivery Awesome pizza

Service was good as usual, but the pizza was not fully cooked. We live 20 minutes out of town and of course we only notice when we get home to eat. Not worth the drive back, but also very disappointing to have undercooked pizza that we have to finish baking at home.

They make lovely food plus staff is super welcoming

I didnt visit pizza hut yesterday.

Their online system screwed up, and we we given a pizza that we never would have ordered in a million years (we wanted a personal pan pizza for our son, who can only eat plain cheese), we were given a bbq chicken pizza erroneously (allegedly due to their terrible online system) and they refused to make it right. Terrible customer service.

I love it super nostalgic been eating Pizza Hut since I was a little kid

This place was trash. We called around 6:50pm and ordered 2 pizzas for 8:15pm. They said that was fine and we thought nothing of it. Terns out they close at 8pm which we only found out after our dinner never came.

Excellent service and the food was delicious!!!

I love their buffet

Good buffet quick service

8.99 lunch buffet was delicious!

Well Managed Good Stuff and Service

Good pizza

It is the closest one to my house

3 experiences now with a particular young female, working late afternoon and evening shift. She is loud, rude. I was talking and the people outside looked at me and couldnt believe she was over speaking so then I spoke my mind and she flipped it on me. The young man taking orders was a prince tho.

Fresh and fast

Amazing food. Wait time can be long if its full, but its well worth it

Had the chicken alfredo had so much pepper in it couldnt eat it

This Pizza Hut was definitely one to return to. Great service, great food and well made pizzas

Last Time I was at this location we had to wait for there buffet to restock food 20 min. The place needs a renovation. Seats are ripped and the staff has a hart time to keep the tables clean.

Awesome pizza

So humble behavior of team member Steinbach location.

Horrible got takea out came all the way home to Mitchell I look at the pizza maybe 4 slices had cheese on it not impressed at all c0onsidering it was my cheat day

Friendly, service was quick and when we didnt receive our breadsticks (cuz they werent sure where it went) they deducted our wings from our bill and still gave us the breadsticks..

The lunch buffet price is great but the pizza has very little cheese and practically no sauce

Restaurant is outdated, you can see ceiling tiles that are bubbled.. service was ok, took awhile to get our food. Staff were very polite and friendly.

Service is very poor, food is hit or miss, and servers are not good. Our Pepsi was warm and flat, so we requested a new pitcher with ice. New pitcher came, no ice, still warm and flat. The server came back and asked how the Pepsi was, we said it was no better. She then laughed a little and said that it was likely cause they were out of carbonation. We were still charged for the Pepsi. If you don t have carbonation, you don t serve fountain pop! If you do go, just do buffet. You wait way too long if you place an order. But be wary of the breadsticks, they are sometimes quite stale.

Go there quite often, really like the pizza.

Friendly staff, they forgot part of my take out order though

Friendly staff :) Orders were taken fast and food arrived very quickly! The family feast was delicious and plated well. Pizza Hut is always a great place to go! Would recommend to everyone. Thanks!

I ordered a large pizza half veggie and half all meat and had a very bad experience. We ate the pizza around 8-9pm. I woke up around 12:30am with the worst stomach pain and nauseous, after the puking fits and stomach pain that lasted about and hour i went back to bed. We called this establishment to tell them about our experience the next day. As we were speaking to the manager, she insisted that the health and safety inspector was just there that day we bought that pizza, and they always check there temps. Also insisted that it could have been a flu that i had. Really, a flu? i ate the pizza and 3-4 hours later i am on the toilet because of it. There was no compensation for this, we did not even ask for that either. All we got was a oh it must be your problem. I will STATE I WAS NOT FEELING SICK BEFORE I GOT THIS PIZZA

Goo buffet good food

Waiting long periods of time between plates, they bring out 1 childs plate at a time and been sitting here over an hour and the place is almost empty and not everyone has gotten their plates yet, made some of the food wrong, and still hasnt asked anyone if they would like a refill on their drinks. Not to mention you cant understand the waiter with their second rate English. Dont eat here!! Dont know what happened in the last week but I sure feel unwanted.

Great pizza when they have specials! Otherwise a little pricey

Wow, bombastic and highly recommended even as a foreigner because everyone is understanding and nice

Best pizza hut ever!

Prices are high. quality not bad

Fills the void

Excellent pizza and awesome cheesy breadsticks!!!

Nice Service and staff, great Pizza

Pizza buffet was great. At first too many vegetarian options. I do think there should be signs of some sort saying what each pizza is.

Slow service, skimpy toppings, getting pricey. Pass.

October 10th from 8-9pm, we were the only 2 people in the entire restaurant. They asked if they could vacuum while we were waiting for our food. Odd but it was nice that they asked. Then our power went out. It remained out our entire remaining stay and we ate in the dark. None of the employees came to us to address the situation or ask if everything was okay. At the end of our meal I asked if we could use our 20% discount card (a paper coupon) and they said no because the power is out. Instead of making the meal free like any other establishment would have. We ate our cold pizza in the dark with absolutely the worst service you could possibly ask for in a Pizza Hut restaurant, and paid full price. I will never go here again and neither will anyone in our family.

Great location to go and dine out! Manager named Liz is super awesome and so cooperative! Love to go out there

Great staff. Building needs an upgrade.

Worst place to order from. I mean it has good pizza but ive tried to order from there the past 3 days and its either their not delivering today, not taking orders because their apparently full of orders or i get hung up on. So you just lost yourself a customer.. good job

It was good food thanks.

I always get what I order promptly. The service is always great and friendly, the buffet has improved light years over the last 6 months (in Steinbach). Its always a great atmosphere and I always welcome and at home here.

Menu was limited and it was greasey

Great service! Good food but i Wish they had a tv inside to watch or even music to lighten the mood.

Serves was slow but the food was good.

Never get pop because they dont have enough staff to get you refills. Great weekday lunch buffet.

Exceptional service and great food! We couldnt say enough good about our experiences at this restaurant! All the staff treat us well, but Andres always goes above and beyond what is expected! Thank you for all the great service and always putting enough pepperoni to keep my husband happy!

Slow service, good pizza, nice crust

Variety of pizza at the buffet, relaxed and calm atmosphere, good music.

Poor communication over the phone, not very friendly.

The guy on the phone couldnt understand the pizza order from his own menu maybe only let people that can speak English answer the phone

Expensive $30 for a med. 2 topping stuffed crust pizza. It was yummy but so is Little Caesars and way cheaper.

Very good pizza!

Used to be good but no so much anymore

I was always exited about having pizza in pizza hut and i had good experience in ontario with pizza hut. My friend had bad experience before as well he order online and when he went for pick up they even didnt prepare the pizza. Second time he ordered they gave burn pizza. They have very very poor service even though they gave burn pizza and he complained they didnt care about it, they just ignored him. And now finaly today we went there for buffet and it was really worst servise I ever had. I really appreciate pizza huts food but on same time if there is worst service who is like to eat there. They all have face like they dont want to work and lazy people. Thats why Dominos in steinbach have more sale beacuse over there people are so good in service and also fast. If I can give negetive star I will do that for this worst place I ever had. Really now I never would like to go to pizza hut specially in steinbach.Dominos service is far way better than this people. Worst. Worst place.. One star is just for food.

Very good pizza,service fantastic and good prices too.

Great place to eat.

Its Pizza Hut, was good.

We went for the lunch buffet very good

Great pizza...! Great dinner buffet..!

Excellent service with a group of 20 people.

Used to be good but everytime i order here reassures me that this place is a lost cause. Food arrived cold yet again stuffed crust under cooked and thin and crispy is thin and soggy but this time i find out they use a cab service to deliver i gave it an extra star due to them taking onus and trying again with my order which the thin and crispy was still yet soggy, for $40 plus for 2 pizzas and bread sticks seems a bit steep with a bogo. Its a shame this place is in a downward spiral well at least for delivery options. I might order again but will probably stick with dominos for chain pizza places

Love me some pizza hut pizza. Server in training took awhile to get us our drinks but thats the only reason for the not perfect rating!

They have a great lunch buffet.

Friendly service, responsibly priced

Tasty food

Friendly environment, but staff didnt discuss about specials or try to upsale

The buffets are really good and worth the 13$

Great pizza and good service but the spaghetti was sub standard

Told me 1 hr for delivery. After 1 hr 40 min finally received my barely warm pizza.

Pizza was always good as usual. Good service, good atmosphere. Steinbach location.

Ordered pan pizzas: the pizza was really greasy. The chicken pizza all slices had one or. None on them. The veggie toppings were very old veggies they felt soggy normally when I order Pizza Hut they topping are cut nice and big size they taste very fresh and have a little crunch to them. The pizza I received from this location there topping were small pieces and wernt fresh or the good part of the whole viggie very disappointing

Charging extra for sauces just because they cant serve lettuces and when they served lettuce they didnt charge extra....thats a disaster in management.. because no discount if lettuce and ranch arent served

Good and hot food pizza made fresh

This is the best place to eat pizza in Steinbach. Love it.

A pretty good place to eat if you have no other place to go.

100% THIS PLACE IS EVERYTHING THEY ADVERTISE AS.

Went to Pizza Hut tonight wanting a nice hot meal and a nice dinner out! And we got the complete opposite! I ordered the chicken fettuccine with a side of fries, my mom ordered a small pizza, my dad had ordered the Canadian Pizzarone and my little brother got the pizza kids meal. They didnt give me chicken in my CHICKEN Alfredo and my fries were also cold, my moms pizza was cold as well and my dads Pizzarone was also cold and there was no pizza sauce in it! And we were still charged over 70$! All in all the experience wasnt great and the food wasnt either. Very disappointed!

The food was on par for most of my Pizza Hut experiences. Our server was attentive well spoken and a delight to have around my children at dinner time. Great time thanks for that on my birthday. A+++

Love this place great pizza and other food.

Love the pan pizza

Friendly staff.

Super nice staff and super tasty! Love their fettuccine :-)

Great food. Love the lunch buffet!

Every time I go there wanting Pizza Hut pizza, I always leave disappointed. You get an extra wide crust, as it seems they dont like putting sauce, cheese and toppings as much as other Pizza Huts, the service is almost non-existent, many times I leave having never been given a refill. It really feels like fast-food quality service (though Dairy Queen next door seems to serve you more!) When I go for the buffet, they never ask me my childrens age, they simply put him in the higher category and I need to tell them hes younger. I rarely go anymore, though I love going to Pizza Hut and will drive to the one on Fermor instead if thats where I want to go.

Ordered carry-out online, but it was made wrong when I got there.

Good pizza. Service was good.

Service is friendly and helpful

Ordered from this place, one pizza..not like its alot. Waited over 2 hours. Ridiculous. I will never order from here again.

Horrible service, Never coming back to this location. Waited for over an hour just for dessert. They werent even busy, and a family came in, ordered their dinner, and left before we got our dessert. Not impressed what so ever! STAY AWAY!!

Good buffet, they were quick at replacing the empty pizzas.

Lunch buffet taste is nothing to worry about. The salad bar is absolutely terrible. The drink tastes like tap water. In any drinks (Coke, Sprite, etc..) have a strange smell. I went to 3time... but all time was with this smell. So terrible.

Liked this place a lot. The pizza is great and the staff was super friendly. Would dine here again.