ASK Italian in Stratford City

Second Floor, Westfield, Stratford City E20 1ET, United Kingdom

★★★★☆
(689 reviews)
Categories: Italian restaurant Gluten-free restaurant Pasta shop Pizza restaurant Restaurant Vegan restaurant

About

Escape to Italy without leaving Stratford? You just have to ASK. Your local ASK Italian restaurant is the perfect place to get together with your favourite people. Our Christmas menu launches on 19th November, full of festive favourites like our Pizza Natale and Christmas Carbonara. Plus you can get our great value 3 course Christmas Set Menu for just £27.50, perfect for your Christmas parties.

Website
askitalian.co.uk
Address
Second Floor, Westfield, Stratford City E20 1ET, United Kingdom
Plus Code
GXVV+F9 London, United Kingdom
Time Zone
Europe/London

Business Hours

Monday
11:30 AM–10 PM
Tuesday
11:30 AM–10 PM
Wednesday
Closed
Thursday
11:30 AM–9 PM
Friday
11:30 AM–10 PM
Saturday
11:30 AM–10 PM
Sunday
11:30 AM–9 PM

Services

Service options
Outdoor seating No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Free water refills Healthy options Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Paid parking lot Parking

Photos

Reviews

4.0
★★★★☆
689 reviews

Most Mentioned

pay (21) starters (15) bill (14) service charge (12) team (11) lemonade (9) shopping mall (8) manager (7) prawn (7) burrata (6)
5 stars
399
4 stars
114
3 stars
48
2 stars
41
1 stars
87
★★★
November 26, 2024

The service is nothing standing out and so is the vibe, acceptable but nothing to comment. The appertiser set was nice and we enjoyed it. Carbonara was a huge let down. It was the weirdest carbonara I’ve ever had, with no egg at all but white tasteless cream, with burnt bacon on top and weird dried tomatoes. 🙄 My partner ordered ragu and it was much better. Avoid Carbonara at any cost and it will be a bit better experience, but overall a bit overpriced for the experience.

★★★★
November 16, 2024

Despite being busy the service was on time and good customer care was provided The food was tasty and hot . The desserts 🍨 were brilliant Good needed little bit more spices and salt but biting major

★★★★★
October 26, 2024

Ardian was an absolute star and really made this meal fantastic. Thank you for amazing service and amazing food, we will be back!! 🫶🏻🫶🏻

★★★
October 20, 2024

The service at this restaurant was amazing, however unfortunately the pasta was heavily overcooked. They did agree to replace my dish and constantly checked up to see whether I was satisfied. The service was amazing, however, the food was lacking. We ordered dessert and it did not really taste like sticky toffee pudding and we couldn’t taste the coffee much even though that was a part of the dessert. Would like to emphasise that the staff really made this experience - notably Ardian and the manager of the restaurant (westfield stratford).

September 25, 2024

Probably the worse Italian food I’ve had. Had stuffed mushrooms to start that were flavourless and bruschetta which was stale bread with chopped up watery tomatoes scattered on top. The quality of the starters were really poor. Had a pizza which was soggy and more like a flat bread and definitely overpriced at £17.25. We also ordered a carbonara which honestly tasted worse than a cheap instant pasta add hot water job out of the supermarket. Again totally over priced at £17.25. The pizza cutter I was given still had the manufacturer sticker on it saying dishwasher safe. Clearly they hadn’t been washed since purchased. When I raised this with the waitress she went to speak to her manager about it before coming back to show me another pizza cutter that also had the manufacturer sticker on them and saying they had been washed but still had the sticker on. Clearly washing them would remove the sticker. Failing that it just indicates the total lack of care to not ever bother to remove these stickers before handing it to the customer. I would not eat here again as the food was just awful and incredibly expensive for rubbish. Having never eaten at an Ask before I won’t ever go to one in the future.

★★★★
July 24, 2024

This site does not offer blue light card discount. However because we didn't know the server had asked her manager to give us 20% in good well so that was nice from the staff. Nice selection of food. A bit on the dearer side. Portion size is average.

★★★★★
July 18, 2024

Amazing atmosphere and Babar took such a nice care of me. Proper vip treatment, I had a chance to taste different dishes and enjoy relaxing surroundings : i started my brunch with super hot cappuccino, later on tasted seafood 🍤 option from starters menu, my favourite green olives, fresh lemonade and more. Definitely will visit again in Westfield Stratford. Perfect place also for after work evening drinks and light bites.

★★★
June 18, 2024

The pasta was good, I enjoyed it . We got a free taste of their homemade lemonade, which was a nice touch. However, the service was just okay. It seemed like the staff was a bit overwhelmed since it was a busy afternoon, and the service felt rushed. When I asked for a meal recommendation, the server couldn't provide a helpful suggestion. Despite this, the food itself was good.

★★★★★
Local Guide
December 22, 2024

What can I say, the service was on point form the moment we stepped into the restaurant, the atmosphere was so relaxing and friendly. Our waitress Kahie or is it Kallie, apologies if I miss spelt her name, she was so professional with a great smile added to the service that she provided and she made our experience an unforgettable one, she gave an old skool service that you rarely see nowadays. I really hope shes valued within the company you have a star right there. Thank you for making our experience a fantastic one and to the rest of the team we cannot forget you, you were all brilliant including the chefs the food was amazing Merry Christmas and a happy New year to the Ask Italian Team...

★★★★★
December 19, 2024

lovely atmosphere and food, served by Ardian who was super friendly. Thank you

★★★★★
December 19, 2024

Always a good time at ASK Italian in Westfield Stratford! Great ambience in the restaurant and food was great. Cheers to our server Ardian!

★★★★★
December 17, 2024

Ellie was great! Highly recommend here

★★★★★
December 17, 2024

Very nice vibe, relaxed and enjoyable for our big party nothing was too much to ask! Would recommend to anyone! We were looked after by Kallie and Ellie, they are both a laugh. Food

★★★★★
December 16, 2024

Came in for a solo lunch and had the best experience overall, really attentive and speedy service and I found Ellie to be extremely helpful and caring she was honestly the best ! Food was delicious, wine was smooth I really loved it . Thank you guys

December 16, 2024

Don t waste your evening g with this venue !!! This place always being good and fav but from today Not a great experience at all, we have to wait for the servers for long time to ask to order, no help on to place an order and we were waiting long to get our food and dessert, how they expect guest to pay service charge if there is not service being given to us. After all the manager come to the table to explain he got 40 dessert pending and we have to wait for the kitchen to finish all the orders. No apology or acknowledgment just rude manager on shift who just telling he s bad management to guests and making us feel embarrassed in front of the other guests because we refuse to pay service charge !!! Ever again step on this place and highly not recommended

★★★★★
December 16, 2024

Ellies service at Ask Italian was impeccable. Me and my friends were seated promptly upon arrival, given menus and water, the food was delicious . Very satisfied. Thanks for such a great service Ellie, I will be back soon.

★★★★★
December 16, 2024

Great service, friendly staff. Food was great I will 100% be back again .

★★★★★
December 16, 2024

I had a fantastic experience at Ask Italian! The food was delicious, and the customer service was excellent. A special thanks to Ellie, who provided outstanding service and made the visit even more enjoyable

★★★★★
December 16, 2024

I had a truly exceptional experience at this restaurant! The food was absolutely delicious and authentically Italian, reminding me of being back in Italy. A special thanks to the manager, Kallie, who was incredibly kind and professional, ensuring everything was perfect. I ll definitely be returning and highly recommend this place!

★★★★★
December 16, 2024

All of the staff were great I had an amazing experience, I will definitely be back!!

★★★★★
December 9, 2024

Babar He was a wonderful person and polite The food was very good I will come here again thank you for everything.

★★★★★
December 9, 2024

Lovely food So delicious And nice kind stuff Thank you Babar :) Food : 5/5 |

★★★★★
December 9, 2024

Loved it. The pasta and the rissoto were really tasty, we were exhausted but the service was really good, fully recharged!

★★★★★
December 9, 2024

Perfect anniversary meal with incredible food and immaculate service, especially from Ardian

★★★★★
December 9, 2024

Babar is amazing very good waiter and great service

★★★★★
December 9, 2024

Tamanna did really good service. The way she welcomed it was very nice. Thanks to the team who helped thanks to Tamanna

★★★★★
December 9, 2024

Really good experience. People there are soooo nice!

★★★★★
December 2, 2024

Lovely food, lovely staff. 10/10

★★★
December 2, 2024

Ardian was great!

★★
Local Guide
December 2, 2024

Had a very average time at this restaurant. The service was friendly and reasonably efficient, considering the busy lunch rush, but the food (particularly for the price) was very average to poor. Had a margarita pizza, decent size but served almost cold after a fairly long wait since the starter, my partner had the burrata carbonara, which was extremely watery, with a fairly sad piece of burrata. We avoided desserts, expecting disappointment, but I took a brandy and this was served in a shot glass!?!? This is my first experience of ASK so Ill reserve judgment for the brand as a whole, but this particular experience was wholly underwhelming.

★★★★★
December 2, 2024

The food was so tasty and the service was so smooth. Timely delivery of food.

★★★★★
December 2, 2024

Very friendly service, the food was delivered on time and it taste so good

★★★★★
November 23, 2024

Got the Spaghetti Pomodoro! Always brilliant, really amazing price and they always give me lots of cheese!! Love the 80 s music! Ardian was a lovely and charming server who gave me piles of cheese without even asking

★★★★★
November 23, 2024

Ardian our waiter was exceptional. We were celebrating my daughter s birthday and he went above and beyond to help sort out the birthday cake as well as arranging a replacement dessert for my son which had come out incorrectly. Would definitely recommend and come again.

★★★★★
November 23, 2024

Had a lovely time! Amazing service! 10/10 would recommend! Shout out to Babar and Tracy for top quality service

November 23, 2024

I went there Sunday around 5 and I had share starter and the kings prawn pasta, unfortunately I got food plainer and ended it up at the hospital, I would never ever come back there and I will tell anyone I know not to go there again

★★★★★
November 23, 2024

Such a lovely experience here! First of all, Babar is an absolutely fantastic host, his service was incredible, not to mention the delicious pizza! It was made with love and the dough is fresh everyday. Will definitely become a regular

★★★★★
November 23, 2024

excellent and very friendly service with lovely food

★★★
Local Guide
November 23, 2024

Very average pasta in small portion for expensive price

★★★★★
November 23, 2024

Barbar served us. 10/10 experience

★★★★★
November 23, 2024

First time and had a wonderful time!! Babar served us and have us a wonderful experience, full of energy! Will definitely be coming back.

★★★★★
Local Guide
November 23, 2024

We got seated and seen to straight away, waitresses were lovely and the food was great.

★★★★
Local Guide
November 23, 2024

Very limited vegetarian options in pizzas and pastas. The one i tried was really good but felt a bit more pricey compared to similar pizza places in the UK, considering the size and quality of ingredients. Service should be more welcoming and friendly, especially for the person taking the orders. He looked quite arrogant in his behaviour. Vegetarian options: Very limited vegetarian options. There should be atleast 2-3 more varieties of vegetarian pizzas considering the time when most of them are turning vegetarian.

★★★★★
November 23, 2024

Barbar, Ardian and Eveligna were amazing. Service was impeccable. Drinks were amazing.

Local Guide
October 23, 2024

Food was terrible. We went for Bruschetta which was bland, a pizza which was soggy and tasteless and one of the worst bowls of pasta Ive ever had. It was the burrata special carbonara and tasted like it was straight from a dried pasta packet. Also incredibly expensive for poor food. Would not recommend

★★★★★
October 23, 2024

I had not considered anchovie crutons for salad - wonderful touch! Revived my interest in Italian quisine.

★★★★★
October 23, 2024

We had a delicious meal with 5 star excellent service from Dario who was very attentive and friendly.

★★★★★
October 23, 2024

A lovely Friday night spent in this cosy place, food was delicious and portions were enormous. Staff are very welcoming and friendly. Thank you for everything Dario, sorry we didn t had space for any desserts

★★★★★
Local Guide
October 23, 2024

Great service, good value and good food. Thanks Dario!

★★★★★
October 23, 2024

The meals where exquisite and service by Dario was great.

October 23, 2024

Bottle water is the best thing you can get food quality was nasty service was ridiculous

October 23, 2024

Was rubbish I was literally expecting so much better from this resturant, as I am a lover of pasta. Overall did not like it at all

★★★★★
October 23, 2024

The food here is divine!!!! Best Italian restaurant I have been to

★★★★★
October 23, 2024

Delicious!

★★★★
October 23, 2024

Dario was amazing! He Suggested a lovely meal which I really enjoyed!

★★★★★
October 23, 2024

Dario was very friendly and the food came very fast, great service and very tasty food would highly recommend! :)

Local Guide
October 23, 2024

Pasta was undercooked, too little sauce and bland

★★★★★
October 23, 2024

Great friendly service from Ardian. Ordered Lasagna & Fettuccine Bolognaise, food was piping hot & high quality, price was very reasonable

★★★★★
October 23, 2024

Really good place, worth visiting if you go to London. The food was super delicious, the service was good and the atmosphere was so cozy

★★★★★
October 23, 2024

The food tasted really good, and so very worth a visit if you are in London

★★
Local Guide
October 23, 2024

Great staff, ok food, terrible burrata. I had the driest, sour burrata at this restaurant. In fact, they served me mozzarella first and only after pointing out to two waiters did they realise that they made a mistake. It was promptly replaced by burrata caprese. I wish they had not done that. It wasnt fresh at all. Probably I am the only one ordering burrata there which led them to serve me very old burrata.

★★★★★
October 23, 2024

Theodora was really lovely and we had a good time.

★★★★★
October 23, 2024

Super Nice thanks to Ardian

★★★
October 23, 2024

I went to this restaurant with my sister. My dish was really tasty however my sister had a issue with her dish and Up upon requesting a change the staff were very happy to accommodate in particular the manager and our waiter Ardian. Thank you so much!!

★★★★★
October 23, 2024

Theo was amazing so helpful and patience

★★★★★
October 23, 2024

Our server qas called Teo, she was fantastic, she spoke to is in derail about all of our choices and had fantastic recommendations.

September 23, 2024

Waitress took about 20 minutes to realise we wanted to order food. Seemed like they were going to every table except ours. Bruschetta was not that nice only had tomato on it. Pizza was fine. My friend had the carbonara and it was awful. It tasted like a microwave meal. When we got the bill the waitress didn t like the fact we didn t want to pay the optional tip why is it already on our bill if it s optional? Wasn t going to pay £6 for bad service and mid food. And £4 for a small coke? Ridiculous

★★★★★
Local Guide
September 23, 2024

Little Italy in a restaurant with a pleasant atmosphere. A welcome with shots of lemonade and friendly staff. A wider variety of pizzas could be another plus.

★★★★★
September 23, 2024

The most wonderful team, thank you Babar and Mikaela. Vegetarian options: Lovely mushrooms! Food : 5/5 |

★★★★★
September 23, 2024

Amazing members of staff, excellent service and quality products Vegetarian options: Pizza, fries, pasta Food : 5/5 |

★★★★★
September 23, 2024

Sam and Teo made us feel very welcomed, the food was on point and the service great. Nice music by the way

★★★★
September 23, 2024

We had a wholesome bowl of pasta after a long walk. Akdian and the team were friendly and welcoming. Thanks for taking good care of us!

★★★★★
September 23, 2024

Babar is the most amazing human, truly 1 in a million. The food was delicious and service was speedy. The true highlight was the people, I have never been welcomed so warmly and made to feel so comfortable. Thank you Babar for making my week! Dietary restrictions: Knowledgeable and safe with coeliac. I had 0 issues and felt confident about my order

★★★★★
September 23, 2024

Very helpful staff especially teo made us really happy. Ps tyler loves the lemonade

★★★★★
September 23, 2024

Food was amazing and Sam was super nice!

★★★
Local Guide
August 23, 2024

Ok food, but quite expensive and therefore not particularly priceworthy. Good for our kids though, and they loved it. However, they add an optional tip fee of 10 percent that you have to opt out from, when paying, which made things awkward (which is what they obviously count on that people wont do, for that reason) and made the overall experience worse.

★★★★★
August 23, 2024

I am a lover of Italian food. Ask Italian in stratford is my favourite Italian restaurant! The food is wonderful, but the staff is the main reason I love to be here! Food : 5/5

★★★★★
August 23, 2024

Babar was Amazing made me feel VERY welcome , he made great food recommendations and the food was great quality, fresh and tasted AMAZING!

★★★★★
August 23, 2024

Very good

★★★★★
August 23, 2024

The very kind, polite and attentive attendant Name :babar Wheelchair accessibility: Good

★★★★★
August 23, 2024

Warm welcome from front of house, efficient service, high quality of food and wine

★★
August 23, 2024

Food was fine, but priced too high. Service not friendly. Watch out for the optional service fee added to the bill - removing one star from my review because of this policy.

August 23, 2024

The waitress was rude for absolutely no reason (and then so was the one we had at the end.) The food was genuinely inedible. Genuinely the worst food Ive had in my life. Do yourself a favour, go to pizza express next door. We felt so disgusted, my friends and I didnt even want to pay.

Local Guide
August 23, 2024

I was very disappointed with my visit to ASK Italia Stratford Westfield London. The salad dressing was far too sweet and overpowered the taste of the other ingredients and the Original bruschetta sorry but tastes bad :-( also the service was very inattentive (no idea about catering service work or no desire to work ). The portions were also too small compared to the prices. Unfortunately I wouldnt recommend this restaurant. . Very bad experience.

August 23, 2024

Waitress was moody and incompetent, and I had to order my pizza 3 times before it came 50 minutes later. Shouldve just left at that point because it was likely the worst pizza Ive ever had with a disgusting, grainy aftertaste.

★★★★★
August 23, 2024

Good range of vegan stuff and hearty portions too, with great service from Kallie.

★★★★★
Local Guide
August 23, 2024

Great place to drop in for a break. Compared to the busy rest of Westfield Mall, it provided a perfect retreat. Met with a shot of lemonade and quickly seated. Attention by the staff was perfect. Food was very tasty and the large Peroni just hit the spot.

★★★★★
Local Guide
August 23, 2024

The food was nice and fresh , piping hot service was one of the best I ve ever had tbh ! They was nice and polite and always was around to help when needed , waiting times wasn t too long and the drinks was nice and cold . Thank you for the nice food and service

★★
August 23, 2024

Lets start by saying that whoever welcomed us (perhaps the owner) was very arrogant and then disappeared. The food is not at all Italian, the pasta is overcooked and without salt. The bruschettas had no salt, the bread was not crunchy at all and it lacked that touch of garlic that real bruschetta has To feel Italian, in my opinion a bit of Italian music wouldnt hurt anyone Too many things to improve.

August 23, 2024

It is the second time I give this restaurant a chance as the I love Italian food But the quality is really bad for these prices. The lasagna feels from frozen small and tasteless. The carbonara was so small barely had pork and taste. The risotto tasteless as-well. The waitress was really nice I think they all do their best and is not the fault the products they have to work with. I don t like complaining but I really tried to look for the bright side here. I think if we honestly tell you how we feel you might increase your quality.

★★★★★
Local Guide
August 23, 2024

We ate well, the waitress was very helpful. The 3 dishes seemed very good to us, buffala linguine and pancetta, spinach capignon calzone pizza, fettuccine carbonara.

August 23, 2024

The food would ve been really nice, if I got served in the first place. Was sat in the restaurant for 25 minutes and didn t get to order. Cheers

★★★★★
August 23, 2024

Ellie was amazing today so friendly n knowledgeable

★★★★★
July 23, 2024

Good food and amazing service

★★★★★
July 23, 2024

Ardian served us these this evening, lively attitude and very warm welcoming and accommodating. HIGHLY TECOMMEND. Definitely will visit again. Vegetarian options: Good options Dietary restrictions: Gluten

★★★★★
July 23, 2024

Amazing food. Babar and Adrian are so friendly! Definitely coming here again!! Highly recommended if you want to have a great time. Dietary restrictions: Gluten

★★★★★
July 23, 2024

Just had dinner at AskItalian in Westfield and the food was SO GOOD amd the service so welcoming, so happy to have met Babar, Eljona and Mikaela!! 10/10 would come again.

★★★★★
July 23, 2024

babar was amazing with his service, had a lovely time!

★★★★★
July 23, 2024

Lovely time at Ask as always and a big thanks to Giovanni for the great customer service

★★★★★
July 23, 2024

Babar, Eljona and Mikaela were amazing servers!!! I came in with my friends and we had the best meal and experience. Absolutely fantastic. They definitely deserve a raise

★★★★★
July 23, 2024

Ardian, our waiter was very helpful and friendly combined with the outstanding food made for a very pleasant experience Would very much recommend for a personal and relaxed dining atmosphere Food

★★★★★
July 23, 2024

Lovely experience, Ardian our waiter was helpful and kind and our food was great. The host was also very helpful and friendly.

★★★★
July 23, 2024

I had a nice lunch today at Ask Italian in Westfield ,Stratford. Id want to thank Giovanni for going above and beyond to ensure that experience was exceptional.His sincere welcome and excellent service made all the difference. Food

July 23, 2024

All ok Staff really on the ball . Always attentive. Giovanni was our waiter and only had to look up for a few seconds and he was over to our table Food : 4/5

★★★★★
July 23, 2024

Really great service, Giovanni was very friendly and helpful thank you! :)

★★★★★
July 23, 2024

Giovanni has been pronto pronto ( I.e. Very Allert and speady) service - food was great too - much rather eat-in here at ask Italian than the fast food outlets! Ciao Kid-friendliness: Giovanni Is patience and his colleagues ( do not the name ) just as great as him! Back and forth with sauces, drinks etc..

★★★
Local Guide
July 23, 2024

It was not the usual taste

★★★★★
Local Guide
July 23, 2024

Their Pizza was delicious. Service was great. Liked their food. Recommended.

★★★★★
July 23, 2024

We had an amazing lunch with the family thanks to Adrian excellent attention to detail. He is an asset to ASK

★★★★★
June 23, 2024

Giovanni made our dining experience an absolute pleasure... What a amazing member of the team! Thank you for making our meal such a great occasion!

★★★★
June 23, 2024

Giovanni was so nice and attentive to us, we got great service from him!! Thank you!

★★★★★
June 23, 2024

Very good service from Giovanni, delicious food, wholly positive experience!

Local Guide
June 23, 2024

I was sat with my friend and were waiting very long. The pizza with buratta was some joke. Barely found buratta. The service. Absolutely rubbish. The girl with glasses who welcomed us had no customer service skill. We will not be coming back.

★★★★★
June 23, 2024

Giovanni was an excellent waiter, will definitely be coming back

★★★★★
June 23, 2024

Grazie the best one

★★★★★
June 23, 2024

Brilliant waiter, excellent food and service by Giovanni

June 23, 2024

Tuesday 28th may. When me and my partner came in, the girl at the Front couldn t even smile at us or greet us properly. She showed us to a table and walked off without saying a word. We then were greeted 20 minutes later to take our order by a blonde girl and rolled her eyes, looked miserable and was very blunt. She then snatched the menus away from I front of us. We then waited 20 minutes for some olives and some bread to come (from the snack whilst you wait menu) with no apology for the wait at all as it wasn t even busy. We then got slammed with our main courses (a sea bass from specials and an carbonara) about 30 minutes later which weren t even hot, under seasoned and very mid. We ordered some water for the table when we got our snacks but didn t receive them until after we finished our main courses. The blonde lady that took our order, then took our plates without even talking to us, making eye contact or anything. We tried to flag her down for about 15 minutes to order a desert and some drinks but she refused to come over and preferred to chat with her colleagues and giggle in the corner. The blonde lady then walked straight past our table after grabbing some glasses, I tried to grab her attention but she looked at me and rolled her as she was walking away. She came over afterwards about 5-10 minutes later and finally took the order with a snotty attitude. The desert came out all wrong. I tried to get her attention again but she was having none of it. So then managed to flag down one of the other colleagues who was wiping tables at the time and asked her if she would be able to grab the stuff we actually ordered and she sounded understanding and informed the blonde girl again. The blonde girl eventually came over and rolled her eyes AGAIN and slammed it in the table after. We then grabbed the manager on shift and asked how we pay and he said to use this QR code to pay for our meal and it added on a service charge to it which is absolutely disgusting seen that it was a completely horrible experience in every aspect. The woman on the right of our table were very surprised how this girl treated both of us. Me and my partner work in the hospitality industry as both FOH and BOH, we are aware how draining it can be and how tiring you ll end up like after a busy shift. But this was around 2 o clock in the afternoon. And customers are still people. You cannot be moody, angry or blunt to customers?? Has anyone trained these people how to act infront of people?? How to be a server/waitress?? I am horrified and I will never come back to this place and I highly suggest anyone else reading this does the same. Do not give these people your money.

★★★★★
June 23, 2024

Great evening, Giovanni was very attentive.

★★★
Local Guide
June 23, 2024

Food was quite bland and cold, garlic chips had a dump of garlic on top, carbonara was watery, pizza was cold, salad croutons were burnt. Service though was nice, the lady with wavy hair was very friendly and funny :)

Local Guide
June 23, 2024

Im gonna start saying that it hard for me to get upset in a restaurant. Today wich is a Friday I do know how busy a restaurant gets but what I do not understand is why the service and the attention to a customer its so bad. Ive been seated by a nice girl name Sky on reception in 2 min wich was wonderful, (thank you for smiling) the restaurant was stady,not very busy. I was waiting for 20 min to order but of course no one came between this time even to say hello or ask if Ive ordered, or Im ready and of course the waitresses they noticed i was there, even the lady manager which we made eye contact several times never approached and of course I needed to go to the bar to ask for some water since no one came over Around 17 min for waiting I went again to the bar to ask a gentleman(look like a manager) can i please order something which his response was yes my colleague it coming ,are you ready to order? and YES Im ready from 20 min ago no one comes to say even HELLO and he jumped to say they cant notice Im siting there since that section its close!!! (Sorry to say but if the receptionist it siting someone on a table and section close that not a reason to not been seen or served ) Well at the end I order at the bar since he decided to make that effort and favour for me to order I can say food looks nice and it very tasty

★★★
Local Guide
June 23, 2024

Food was alright but unfortunately was barely enough, I can t say that I was full when leaving the place The cocktail was nothing like it was supposed to be ! I had to ask for cutlery Food

Local Guide
June 23, 2024

Overpriced for the amount of food they put on a plate. The lasagna had zero meat inside it & when we complained that how it comes apparently. It was just 3 sheets of pasta with a suace inbetween you needed a MICROSCOPE to see ang meat inside it. Hidden OPTIONAL service charge added to Bill that if you hadnt checked you wouldve just paid it which is a DISGRACE. They do that to make you feel awkward/embarrassed to ask them to remove it. Even after having several issues they still add that fee onto the bill. Slow service. AVOID

★★★★★
Local Guide
June 23, 2024

Thanks to Giovanni for cracking service

★★★★
Local Guide
June 23, 2024

Giovanni is a very good and reliable server. Unfortunately the food took forever but he understood our instructions very well. Good man! Parking: Westfield car park

★★★★★
June 23, 2024

Everything was excellent! Especially the waiter Babar! He made everything very enjoyable and fun! We loved it and will be back! Food : 5/5

★★★★★
June 23, 2024

Our waiter Ardian was fanstastic as always. Excellent service as we were well looked after

★★★★★
June 23, 2024

Our waiter ardian provided incredible service and made us feel very welcome

★★★★
June 23, 2024

Ardian was a great and hospitibal server Vegetarian options: Very good selection Food : 4/5 |

★★★★★
June 23, 2024

Fantastic Lobster and Prawn ravioli, superb combination

★★★★★
June 23, 2024

The manager(ess) was extremely kind and helpful as were the staff, they helped make our friends 50th birthday a suprise and a really great experience, thank you so much. Will see you again soon.

★★★★★
June 23, 2024

Wonderful service from Babar and the staff!!

★★★★★
June 23, 2024

Amazing food and service!! Would definitely recommend!!

★★★
Local Guide
June 23, 2024

Usually this is my go to place when in Stratford. But today lost my appetite thanks to an undercooked chicken. The lovely employee Kallie definitely played a big role ensuring to not completely ruin the experience. She was very polite and offered several times something to replace the dish. Thank you Kallie for your spectacular service!

★★★★
June 23, 2024

Micaela and the Manager really made the experience special for my dad on Fathers Day!

★★★★★
June 23, 2024

Fantastic! Great service and friendly staff! Delicious food

★★★★★
June 23, 2024

Very lovely atmosphere, food was delicious. Service was friendly definetly recommend!

★★★★★
June 23, 2024

We called in on Sunday 16th June for an early lunch, lat breakfast The food was amazing, the service by Giovanni was very professional and friendly We ll definitely be back Wheelchair accessibility: We had a wheelchair user with us and it was totally accessible

★★★★
June 23, 2024

Giovanni was very friendly and efficient and attentive.

Local Guide
June 23, 2024

Worst food and service ever ! I ordered crab and prawns ravioli which was 16 pounds and they just served 8 pieces of ravioli . When asked where should I pay the bill the manager rudely answered scan that and pay . I cant believe I payed £5 service charge .

★★★★
Local Guide
June 23, 2024

Good pre concert meal

★★★★★
June 23, 2024

Great food and superb service. Really nice with the kids. Our waiter Giovanni was superb - really friendly and very quick service Kid-friendliness: Very good menu for kids

★★★★★
June 23, 2024

Our waiter Giovanni was excellent!!

★★★★★
June 23, 2024

Giovanni was very friendly and attentive making it a really enjoyable experience.

May 23, 2024

Honestly the worst food ever, I ve been to other ask Italians but their food was both better and bigger in size. The rudest rudest staff, have been waiting around like 30 minutes to have our order taken, the waiter comes, then leaves while we re in the middle of ordering, without any explanation!!!!! And he gets to other tables and takes their order!!!!! We ask for lemon for our food, and we wait around like 10 minutes to get it, and then when we get it, it is the bar s lemon, that ain t no way can be squeezed in our food! It was just a drink garnish! They brought drink garnish instead of actual lemon wedges. The staff were rude and full of attitude. Even one of the girls who I m assuming was a manager saw us waiting around and struggling to get someone to take our order noticed us, but still didn t care and moved pass!!!!! Heavily not recommended, don t waste your money here, food is terrible, service is worst. Not happy

Local Guide
May 23, 2024

The food is as bad as possible, not tasty, for me it s not salty at all. The guy who served us was very rude and impudent! He also mentioned my friends excess weight. When I tried to ask for the bill, I called the waiter (that guy), but he just waved his hand and stood there talking to the girl waitress! I do not recommend visiting this establishment, better go to fast food.

★★★★★
May 23, 2024

Great food, amazing lemonade, funny waiter (giovanni) overall nice experience Vegetarian options: Very good, varied options Food : 5/5 |

★★★★★
May 23, 2024

Vegetarian options: Great food and fabulous service, would highly recommend Food

★★★★★
Local Guide
May 23, 2024

SUPERB. Overall, the experience we had at ASK ITALIAN in Westfield Stratford was amazing. To begin with, the staff were welcoming, kind and friendly led by Kallie who was available all the time to attend to our requests in a timely manner. Secondly, the food and the drinks were mouth-watering delicacies. Additionally, the restaurants environment was serene with the relaxing background music, plant-laced ceiling and neatness all over. For instance, we really enjoyed every moment and did not want to leave at the end. Therefore, ASK ITALIAN is definitely the place to be for someone visiting Westfield Stratford. To sum up, thank you Kallie and your great team for the memorable experience we had at ASK ITALIAN.

★★★★★
May 23, 2024

Good pleasant service and very good food after a long day in London. Love the little taster desserts if you cant eat a big dessert.

★★★★★
May 23, 2024

Had a great time in the Westfield Stratford ASK with Giovanni serving :)

★★★★★
May 23, 2024

AmazIng food, took a while to get the food. giovanni our waitor was great took care of us but not too in our face. Very kind and sweet Dietary restrictions: N/a

★★★★★
May 23, 2024

loved eating here! wonderful food, served by giovanni who was more than helpful and friendly. would recommend!

★★★★★
May 23, 2024

Excellent service from Giovanni.

★★★★★
May 23, 2024

Giovanni was pretty attentive to our requests. Thanks!

★★★★★
May 23, 2024

Geovanni gave excellent service and the food was quick to arrive!

Local Guide
May 23, 2024

The worst Italian food Ive ever eaten in my life. I dont recommend it. Tragedy

Local Guide
May 23, 2024

ASK Italian in London is disappointing. Eating there was the worst Italian experience of my life. It had absolutely nothing to do with authentic Italian cuisine - devoid of flavor and character. This is a real tragedy for lovers of Italian cuisine. Its not worth going like this!!! Worth mentioning drinks, but 1 star.

★★★★★
May 23, 2024

Giovanni was fab

★★★★★
Local Guide
May 23, 2024

Outside seating very nice & although early we were accommodated straight away. Giovanni was our waiter very pleasant and attentive.

★★★★★
May 23, 2024

Delicious food and great service! Kid-friendliness: Great! Food : 5/5 |

★★★★
May 23, 2024

Everything was perfect , food was nice ,service was nice , what i found a bit different was optional tip of 10% was already added on my bill , i have never seen this at any other ask italian , i always pay tip at restaurants but adding it on your bill without asking is a bit cheeky. Vegetarian options: food was nice.

★★★★★
May 23, 2024

Delicious food, fast service, friendly waiter what more could we want! Great service from Ardian! :)

★★★★★
May 23, 2024

Giovanni five stars

★★★★
Local Guide
May 23, 2024

Really great for kids. Food is simple but tasty. Staff seemed a bit grumpy but otherwise service was fine Kid-friendliness: Great kidsoptions

★★★★★
Local Guide
May 23, 2024

Delicious food, and our waiter Giovanni was friendly, charming and helpful.

★★★★★
May 23, 2024

Giovanwi was excellent

★★★★★
Local Guide
May 23, 2024

Great food and fantastic service from Giovanni!!!!

★★★★★
May 23, 2024

Giovanni looked after us really well, very friendly and attentive

★★★★★
May 23, 2024

Excellent service by Giovanni, late night meal too food top server

★★★★★
April 23, 2024

Excellent service from Giovanni

★★★★★
April 23, 2024

Giovanni was very helpful and made as feel very welcome. He is a credit to you Vegetarian options: Good

★★★★★
April 23, 2024

Lovely staff and atmosphere, our server Giovanni was amazing!

★★★★★
April 23, 2024

Very friendly service by Giovaani

★★★★★
April 23, 2024

Giovanni was very accommodating and kind. 5*

★★★★
April 23, 2024

Lovely meal and great service by giovanni. Restaurant a little warm after eating.

★★★★★
April 23, 2024

Giovanni was a very friendly waiter and the service was amazing !

★★★★
April 23, 2024

Giovanni is the sweetest man, so nice, good service

★★★★★
April 23, 2024

The best pizza Ive had in London, very friendly staff and nice atmosphere in the restaurant!

Local Guide
April 23, 2024

Poor service, mediocre food

April 23, 2024

The food was very underwhelming, i really expected more from this, the service is great, and they even gave us a 20 pound refund, but a restaurant is only as good as its food

★★★★★
April 23, 2024

Great food . Giovanni served us tip man . Kid-friendliness: Polite Food : 5/5 |

★★★★★
April 23, 2024

Lovely place with a delicious food.We came here for the 3rd time and definetly will be more coming.Friendly staff!A big Yes to this place

★★★★★
April 23, 2024

Took my wife and son to Westfield, Stratford to celebrate her 70th birthday. Had a superb meal with superb service from Giovanni in a relaxed atmosphere.Deserved 5stars

★★★★
Local Guide
April 23, 2024

I would come again for Giovanni. Sweetest person. Love Giovanni. Have a wonderful life my darling .

★★★★★
April 23, 2024

Giovanni, was fantastic. Everything was amazing but the waiter made it more special in my first date

★★★★★
Local Guide
April 23, 2024

Lovely meal and great attention from Giovanni. Thanks Wheelchair accessibility: Lifts all the way. Food : 5/5 |

April 23, 2024

Do not ask italian or whatever they are... We ordered 4 pizzas, but received 3 ice-cold pizzas and one that was burnt. The replacement for the burnt pizza arrived 15 minutes later, long after we had finished the other three. The pizzas we ordered were served ice cold, which was very disappointing. Weve been offered 10% off for the inconvinience but the dinner experience ruined already. Avoid at all costs.

★★★★
Local Guide
April 23, 2024

Really lovely place to eat, even when busy. Giovanni was great interacting with us, serving us with a smile. Food was good, even though I found the menu slightly misleading. Kids really enjoyed their food and the kids menu was very good value for money. Kid-friendliness: Really welcoming for Children. Menu for them was spot on and good value for money.

★★★★★
April 23, 2024

Giovanni best waiter thank you

★★★★★
April 23, 2024

Lovely lunch and great service. Thank you Giovanni you ve been amazing

★★★★★
April 23, 2024

Food was ok, and also Giovanni the waiter was really healpful

★★★★
Local Guide
April 23, 2024

We received great service from Giovanni, but the food wasn t that great. Also, the cocktails weren t that nice and I couldn t feel the alcohol.

★★★★★
April 23, 2024

Giovanni was great. Brilliant food, great time had. Thanks

★★★★★
April 23, 2024

It was really great and the people was really nice and kind

★★★★★
April 23, 2024

Good food! Giovanni gave us a really kind and sweet service.

★★★★★
April 23, 2024

Amazing Visit to Ye olde Ask Italian! Teo was amazing! Kallie served us aswell and was very accommodating! Really would recommend this Gaff Food : 5/5

★★★★★
April 23, 2024

We had giovanni he was very efficient and made our visit very enjoyable

★★★★★
April 23, 2024

In Stratford today and Giovanni was a lovely waiter, very attentive, chatty and friendly. Our food was delicious and fresh. Will come again. !!

★★★★★
April 23, 2024

Giovanni

★★★★★
March 23, 2024

Giovanni was excellent and very helpful made it a very enjoyable experience.

★★★★★
March 23, 2024

Vegetarian options: Lovely selection of vegetarian and vegan options. Giovanni gave an excellent and pleasant service Food

★★★★★
March 23, 2024

Very good service from Ardian. Food was really good. One of the best restaurant in London. Food : 5/5

★★★★★
March 23, 2024

very good restaurant is one of the best in london the whole team are very good i highly recommend this restaurant

★★★★
March 23, 2024

Our waiter Giovanni was really helpful and made the whole experience really pleasant despite it being a really busy evening Dietary restrictions: Not relevant

★★★★★
March 23, 2024

They really went over and above Kid-friendliness: Super nice to my toddler Food : 5/5 |

★★★★★
March 23, 2024

Giovanni was our server, he was absolutely lovely! Very attentive, positive attitude and really welcoming. Food was really good and fresh!

★★★★★
March 23, 2024

Excellent service Ardian

★★★★★
March 23, 2024

Beautiful chef Kid-friendliness: good Food : 5/5 |

★★★★★
March 23, 2024

We loved the atmosphere. Kid-friendliness: good Food : 5/5 |

March 23, 2024

I would like to give this place zero stars but would not be able to leave a review. Decided to go to Ask Italian as I had finished shopping was unsure to eat in or take away. To briefly summarise my experience I decided to eat in. Firstly I went to the toilet and came back, one of the kind waitresses watched my bags, she had her hair in cornrows and was pleasant, as was the waitress at the front door. I was told to sit anywhere by the waitress whom was at the front door. Sat down whilst waiting to be seated, no member of staff came over to seat me, only to be told by a Manager whom was a woman with blond hair that I sat in three different places. I replied that because I was paying thought I was allowed to be comfortable. Only to be told it does not work like that by the Manager she then walked off. Then I waited for a menu and my table to be cleaned, no one came over to me. I then called the rude older waiter over whom asked me had I been given a menu and I replied no, he stated that I had moved a few times and that I was taking the order away. I told the waiter I was not taking my order away. The Manager had clearly gone around the back and was talking about me to other members of staff, which is very unprofessional. I then told the waiter I had moved three times so I was comfortable. The waiter told me the table was dirty I said there is one glass which can be moved and the table needs to be wiped, as it was not that dirty. It was that easy. I should not have to disclose my medical condition. At that point I got up and said I would be leaving and would not leave good reviews. The waiter said I could go and that he was not bothered about reviews. There was another lady in the restaurant whom asked to be served and stated she was in a hurry no one went to serve her and she walked out. This restaurant does not appreciate customers. They would do well to realise that without customers they would not be in business. A lot of restaurants and shops have closed down as a result of covid and have not been able to recover financially. Ask Italian Senior Leadership Team should be grateful they are in business and their staff have jobs. I have been to Ask Italian before and the Waiter was pleasant even left him a tip. How times have changed!!!!! Terrible customer service and rude staff now!!!!!. Please avoid!!! There are better Italian restaurants in Westfield like Figo!!!!

★★★★★
March 23, 2024

Fantastic service from giovanni he made us feel very welcome was an amazing meal

★★★★★
March 23, 2024

Very nice food. Staff were lovely. Quick hour to eat while shopping ASK is the place Kid-friendliness: Plenty of kids having dinner Wheelchair accessibility: Lifts in the shopping centre

March 23, 2024

I ordered burrata carbonara only got half a burrata without any cheese really disappointed when I ask the waiter ( I think assistant manager ) answer was this not Italy so food is gone be like this then wake away

★★★★
Local Guide
March 23, 2024

Great food would have been 5 star however lacked service and atmosphere. The waitress also forgot to bring chilli flakes and it would have been nice to be asked if all is ok.

★★★★★
March 23, 2024

We had a wonderful eating experience after a long time. We were delighted to find ASK Italian at Westfield Stratford. We used to be regular visitors at your Watford Restaurant which has now closed. Excellent service was provided by Giovanni and the Restaurant Manager. With Thanks Mr and Mrs Morjaria

★★★★★
March 23, 2024

Amazing customer service, aesthetically pleasing I went in for a collection very welcoming and the staff are lovely. Would definitely go back, even threw in a drink for free!

★★★★★
March 23, 2024

The two men who served me and my family were amazing! I couldn t have picked a better place for lunch! Definitely recommended especially for a birthday lunch