Features in Stratford

Love this place and the staff!

Great food, great service and fair prices

It was my first time and stratford and we were looking for a good breakfast place. Features did not disappoint! 10/10 recommend! It was very well priced and the staff were fantastic- despite it being so busy. Food was awesome. I will definitely be returning!

Awesome breakfast

Apart from acceptable service the waffles were terrible. A 45 minute wait on a Sunday at 10 am for cold, hard and tasteless waffles was unforgivable. I sent them back but the fresh one was still hard as a rock and tasted like cardboard.

Had brunch good food

The server was incredibly friendly and didnt hesitate to provide the wifi password. The food is very fairly priced and delicious at that.

Just a great place to go, especially for breakfast or brunch

Mediocre breakfast. Totally unremarkable. I visited this restaurant specifically because of the outstanding reviews, which must have been written by people who are not breakfast fans, and I left disappointed. Hash browns were the standard frozen potatoes that can be found in any diner. The scrambled eggs seemed to be mistakenly cooked over easy and then chopped them up to give them a scrambled appearance. Toast was the standard Wonder bread (the bags were visible from my seat, it might have been Dempsters) . There was absolutely nothing special about this breakfast and I am left wondering how this was voted best breakfast in town for 11 years running. I would not recommend this restaurant, nor would I return.

Food was amazing! Great customer service, check in was every so often, atmosphere was lively and staff were on their A game. Stopped by here for a quick breakfast with a friend! Highly recommended

Stacey was the best! We went for our anniversary and we got the most adorable pancake!

All day breakfast. Bacon and eggs. Is a little nosey with a full house. Great service.

Would not recommend this place for food. Broken sauces, chewy chicken, and lipstick on our new mug. Go somewhere else in Stratford.

Generally a busy spot but service is very quick, food is always phenomenal and staff are very friendly.

Great spot wonderful food, friendly waitresses, especially Stacey and Simone. Highly recommend to come here in Stratford for breakfast.

Food is excellent, good-sized portions , just a good place to go and dine.

Our breakfast was fabulous.

Great food and great service

Exceptional breakfast. Great and quick service. We will certainly be back!

First time here but definitely not the last! The breakfast was amazing and very generous portions! But most of all, our server, Dan, was outstanding! He is very friendly, enthusiastic and unbelievably efficient. He handled the place with such enthusiasm you could not be in anything but a happy mood! He helped us with being flexible on our dietary needs with a friendly smile! I highly recommend this restaurant for either breakfast or lunch as the food, service and vibe are excellent!

Service was good and the flavors were generally spot on, but the chicken was generally over cooked, with one small portion being on the early side of cooked enough. This was the same for two different meals.

Yum!

After being seated, we were pretty much ignored for fifteen minutes. No waiter came to check on us or even bring water. Extremely disappointing service- we just left.

Group of 7, was seated immediately and went a very long time without any service. They didnt even give us water! People who came after us were served and even when we made eye contact with the servers and theyd immediately look away. We got up and left. Were all big tippers too.

I was very disappointed with my visit. I saw all the positive reviews and was enticed by the options. I came in a group of 7 people of diff backgrounds and we were seated pretty quickly. However, we waited 15 minutes or so, watched several other groups seated after us being served water and asked orders, met eyes with a few staff member and yet.... nothing. We eventually left for a different restaurant.

After we were seated, it seemed like we were completely ignored. Fifteen minutes and nobody even brought us water, while there was service at tables all around us so we walked off.

Great breakfast place! Consistent food and service. A favorite of ours.

The home fries are always overcooked to the point of being dried out.... and that is my only complaint.

1st time coming here. Good food. Service left a lot to be desired. Extremely slow. Arrived at 9:30 on a Thursday morning. Place was almost 1/2 full. Had time to read the entire menu and decide on our order before eventually being greeted by the server. Food came out in timely fashion. 1 order of 3 was wrong. Promptly corrected. Coffee refill was slow. Waiting for the check took equally as long as being greeted. Won t be back.

Eggs Benny was delicious!!! Service was great and super friendly

If you are ever in Stratford you must try to eat here. Reasonable prices, excellent quality ingredients and service, and generous portions generate a very good cost/benefit. Customers are NOT rushed, no matter how busy the place might be. We had great fun and satisfaction here. My family and I were in Stratford for the theater festival. We ate once here for breakfast and twice for lunch. I cannot recommend this Diner highly enough. Parking: Depending on where one parks, parking is one or two blocks away. Kid-friendliness: Children are very welcome. If I remember correctly, if an adult orders for himself then a child under two will eat for free. Something like that: I do not remember the exact terms Wheelchair accessibility: The diner is wheelchair accessible but someone will need to help with the doors.

A favorite for breakfast

Had Features BBQ cater my companies anniversary celebration here in Stratford. The catering team were awesome. Everybody was blown away by the food. Really made the event extra special. Highly recommended

Actually made it here TWICE in one week, though that wasnt planned! Both times I went, the servers were phenomenal. In fact, all staff I interacted with always are. In a small town like Stratford, Features is very similar the show Cheers; everyone there either knows you or outright knows your name. And it feels like youre visiting family. The food is excellent and Im happy to say Ive never had a bad experience dining there. My only downside is that I cant seem to replicate the home fries in my own kitchen LOL! Think Im done visiting this week, but I guarantee Ill be back again soon! Thanks for 2 amazing outings, I look forward to my next one PS- My 1 year old is also now hooked and youve gained another long time customer!

Fantastic service and great food. Generous portions. Definitely recommended! We appreciated Stacy and Isaiah for their fantastic senses of humour with our big and slightly crazy group. Thank you!! Food : 4/5

Great food and service.

Had the Hawaiian Skillet and a tea. Tasty and filling. Always great service. First time at the new location, seems larger than the old spot. Food

We ve had the pleasure of enjoying this fine cooking a few times recently. Truly outstanding! From the quality of food to outstanding service, the staff truly provide genuine care to all guests at the events they cater. The Highest rating doesn t seem to be enough, you have truly nailed the passion of cooking for others! We truly need to come into your establishment to complete the full circle of food/options you provide! Looking forward to enjoying your breakfast someday soon!

Had the privileges of brogre calling at this location.

The food was amazing. We got the chocolate chip pancakes and sausage and the eggs Benedict and home fries. It was all scrumptious. Came out really quickly, and it was super cute and vibey inside the restaurant. Food

Great food and even better service, been long time since I have been. Here food was really good, the chicken was really well seasoned on my sandwich. Parking: Definitely very difficult to find parking paid parking on the street ~$1/hr nice and cheap but very busy.

Fantastic experience always.

Expect to queue but its definitely worth the wait. The portions are huge and its great value for your money.

First time coming to this restaurant since moving here last year. Now Ive eaten a lot of chicken tenders in my lifetime and hands down, BEST tendies Ive ever had! Must eat here if you come to town! The server was wonderful and super friendly. Absolutely love it.

Place was recommended by a taxi driver from Aunt Gails. Did not disappointed. We did have to wait. It was Fathers day. Once stated fast and good service. Eggs Benny good

Great food, reasonably priced. Wonderful staff!

What a great little find. Had breakfast there, we enjoyed it so much, we went bank the next morning before returning home. Food was great, friendly and prompt service.

We visited this place for breakfast when spending the weekend in Stratford. I chose this place because of its high reviews, and I missed looking at the negative reviews. Later when I looked at the 1 star reviews, I noticed that they were really consistent, which means something. We waited for almost 30min to be seated as there was a lineup. We said to ourselves hopefully it is going to be worth it. The waitress tried to pick the people behind us saying I have a table for 2. But in fact we were also 2 adults and a toddler. So when i objected, they seated us. So here was the first strike. After getting seated, we ordered. All went well. They brought everything except water, which if you think about it should come without ordering it. So waved to a waistress, who looked at me without even reacting or stopping - extremely rude. Apparently she told our table waitress who brought us one cup of water. We asked for another and she literally asked « was I supposed to get you 2? ». I mean who asks this question in a restaurant? Very rude. She never brought it. We had to ask another waitress who was nice to listen and bring it. Now our table waitress all of a sudden changed 180 degrees and started being nice. I don t understand whether she is schizophrenic or because she is anticipating the tip at the end. The food was less than average for me. The steak was gamy and fatty and not good quality at all. So what s the buzz of 4.6 stars. Are people s expectations that low these days? And where does this rudeness come from. Is it because we look strangers to town. Are they not welcoming to tourism. Shame on them. I would never recommend this place ever. But I also know that they don t care because they have a line up.

Excellent restaurant. The server has an amazing sense of humor. Food is really good too, its a good portion. My partner and I were vacationing and ate here twice.

A Stratford institution. This is THE best diner in town, perfect after a big night. Best staff, best food, best vibe.

Second visit here and its worse. Very slow service even when the restaurant was not full. They got my order wrong 3 times and I had to go up to the kitchen to ask. Waitress is simply indifferent. Not to mention the dirty bathrooms. Will never return.

Great food and even better staff. A fun place to eat. Fantastic experience

Great food and service. Good value..

Vegetarian options: Good choices, and substitutes Food

Love the new spot, and very yummy food at a reasonable price

Excellent breakfast bowls. Need to try the pop-up BBqs,

For a 4.5 star I would expect consistent good meal. Overload of lettuce on Sandwich suggest hiring a cook, do you put cheese when eat out I expect good results for what I pay for, 20 for this. Zehrs taste better even though cold

Lovely family breakfast spot, specially at the new location! Super friendly, generous portions and kids eat free up to 5 - woohoo!

The best and I mean the very best place to find Eggs Benny in Stratford

Amazing waiter ! Such a quick time to get food ! And always always delicious!

Excellent food and service.

What a great place. It s very authentic, very comfortable atmosphere and friendly staff. I had the grilled chicken cheddar club, it was very tasty. Will definitely go back. They also have a kids menu, extra points for that. Parking: City parking. $1.25 an hour.

One of the best places in Stratford for breakfast.

Great coffee and food. This would have been a 5 star review had the service not been terrible. You wait 5 to 10 mins for one of the staff to notice you at the door to seat you while there are a ton of empty tables and then when you ask for something, they usually completely forget. Youll also wait 10 to 15 mins to have your coffee refilled. All of these things could be easily fixed and the issues remain consistent over the few times weve been for breakfast. Update: they fixed the above and now this place is a 5/5.

Great breakfast! I miss the old features . Glad they still have some of the old staff but I ll say it s not as friendly as it once was. Also the new location is personally boring looking. For some reason I just don t feel as downtown as the old one.

AMAZING, I had a short 10 min wait to be seated, but thats always a sign of good things to come, the service was not too much but not too little either, just perfect! The food was beyond anything I could have hoped for, I already knew of this restaurant but its way better then I ever remembered, all in all, it was. An great experience, the best breakfast I have had in literally years, and totally worth every penny, this restaurant is a MUST for breakfast when ur in Stratford Ontario, dont let the line up fool it goes very quick.

Breakfasts are great here. Worth the drive

I ordered a veg bowl & and a veg skillet.It was very tasty, especially hollandaise sauce, It enhanced the taste of scrambled egg.

Great local restaurant, friendly staff, reasonably priced.

The best breakfast to bring family.

Love the new location, a staple of Stratford, get the Paulette!

Dont need to say much about features, everyone in town knows this is the place to eat when it comes to breakfast and the food and service speak for themselves Great food, this time I had the 3 egg with triple A steak well done, and it was cooked to perfection. My partner had 3 eggs any style with sausage and loved it too, as we always do when we come here. The food is complimented by a nice low price that you can never go wrong with. Service was equally as good, you can tell every waiter/ess loves their job. Excellent attitude, extremely friendly, and enhances the experience, especially waitress Simone, who made sure our breakfast experience started our day off very well. Features has been the place to eat for breakfast for over 4 years and still takes the top spot by far and its obvious why.

I don t write a lot of reviews but I honestly do not understand the popularity of this place. It s usually clean and bright and sometimes the food is okay but more often than not it s cold or over cooked. Most of the service staff is good or tries to be with one exception. Dan is a very vocal waiter who seems to really love his personality as he shares his wit and charm loudly without end. Maybe it s just me but I ve always been kept waiting for food, a coffee refill, jam and even my bill, but only with Dan. The quality is very hit and miss. This week my food came very quickly so I was hopeful that today would be a good experience. The toast was cold, the beans were luke warm, the egg s overcooked and sausage were deep fried into three dark brown logs. It wasn t Dan s fault entirely but he did nothing to make the experience a good one. Over the years my family has chosen to meet here and I ve gone along with it but no more. Parking: No

Friendly and super fast service, lots of tasty menu options including for little ones. My kids really like the Mickey mouse shaped pancakes!

Delicious food, quick service, amazing atmosphere, what more could you ask for?

Our top place to visit when we want a great breakfast Service is always attentive especially with how busy it gets Food

always been an awesome place, always great service and the food is always delicious. Except the bosswich, used to be epic years ago. Needs some tweaking now, more like an supervisorwich these days. hit me up Chris if you wanna real one

Amazing food and excellent service. Would recommend again

Consistently good food. Goto breakfast spot. Servers are A+.

Always a pleasure, and the food is delicious!

Absolutely love this place. Good food, great prices, an awesome sassy waiter who is attentive and quite charming, as well as every other employee was lovely. Highly suggest

This establishment offers a delightful variation on the classic Eggs Benedict, creatively substituting the traditional English muffin with French toast and enhancing it with a gorgeous bruschetta topping. This innovative combination is extraordinary, with the freshness of the vegetables perfectly complementing the creamy richness of the Hollandaise sauce. The homemade hash browns served alongside are wonderfully crispy and delicious, forming the ideal accompaniment to the Benedict. The staff is welcoming, and the ambiance feels as inviting as grandmas kitchen.

A fun place to go for brunch. Vegetarian options: Enjoyed the Florentine poached eggs with Benedict sauce. Food : 5/5 |

You gotta eat here

It was exceptionally good, like perfectly made big Mac n fries were crispy n hit the spot

We arrived with a large party of 9 and were seated in less than 5 minutes. Incredible service.

Nice breakfast/lunch spot. Our server was friendly, welcoming, and efficient. We arrived an hour to close and seated promptly and our server never rushed us during our stay. The food was great - lots of options on the menu.

The place is nice and the service is good. Its just that the food (hamburger and fries) are too salty for me.

Is there anything NOT to like about features? Well worth driving in from out of town for. The food is incredible every time, the staff are friendly and helpful, it s great for all ages from kids to seniors. A place to bring guests to for certain! Dietary restrictions: My mum is celiac and they were really helpful in making exceptions to dishes, and helping wherever they could! So thankful for the amazing staff! Kid-friendliness: Our kids love coming! The food is great, good portions and the staff work well to make sure the kids needs are met too! Wheelchair accessibility: Plants of space inside and good wheelchair access

Best food and service in Stratford

Always busy but best breakfast in town.

Amazing food and staff

Excellent experience. Well definitely go there again.

Features is THE place to stop for breakfast!! The staff are fun and irreverent, service is always great. Its such a nice atmosphere in the new building too, so much space and light! Food is delicious and well priced. Two thumbs way up!

Was in town visiting from Hamilton. Food and service was good until I found a hair in my omelette. They offered to remake it however that kind of offset my appetite so I didn t end up eating it.

Its ok. Kinda drafty. Server was a bit too...excited is the word Im looking for. Nice guy but tone it down a bit! Food was alright. I had a Mexican breakfast skillet thingy. Should have got an omelet...

EXCELLENT!

Speechless

Love that place!

My absolute favourite place for breakfast! Delicious food & great service every time

Good

First time at the new location. Food was so good!

Nice spacious restaurant had a good breakfast

Great place to eat from the QUALITY CONCRETE INC crew

The best around

We always love Features for fast, friendly service and a tasty breakfast. We always seem to get our food especially quickly when we bring our little kids with us. Mexican Skillet and the Bruschetta Bacon Bowl are hands down our favorite!

Service was slow, waitress was not attentive,and food was mediocre at best

Benny is top notch, Paul / Paulet Bunyan are definitely a must have!

Eggs Benny was great, large portions. Good coffee and home fries

From big cities to small towns, in any dwelling anywhere on this continent, there exists a diner that serves you warm, hearty food with a smile from the locals. This is the one in Stratford, and the locals were all very, very cool. We had such a great time, that we came over three times, and had the Paul Bunyan special, the cheapest and most efficient way to fill one up with Protein. We were particularly greeted well by Dan who served us with his entire heart. Places like this are built by people like him, and I am sure everyone appreciates him as much as we did.

Simple food, well done. Generous portions and reasonable prices. Quick, friendly service.

Great old time diner feel - great food and service.

Cute little place downtown Stratford. Fairly busy but the lineup goes fast. Food was good.

It took about 10 minutes for us to get seated. Waited about 5 minutes for the employee to take our order. 10 minutes for the food to come out. Another 15 minutes for us to get the bill after we asked. Timings were a little bit annoying for that but it was a busy time so we can t hold that against them. The food was absolutely amazing. I absolutely loved it. My only critique is the poutine used shredded cheese instead of cheese curds. Overall great restaurant Jack.

We were happy to find a place serving breakfast well past the usual. The server was very nice and the food was delicious! The eggs in the eggs Benny were perfect puffs of yumminess served over French toast. I never eat breakfast potatoes, but these were delicious! We look forward to eating there again in a year. Parking: Depending on the time of day, it might be more difficult. We found a spot on the street and walked. Kid-friendliness: It wasnt a McDonalds playground, but it was very clean and friendly. Wheelchair accessibility: I dont recall any steps.

Delicious and very busy inside for a week day mid morning.

So we really liked the place and the people were nice and prices were acceptable. The downside was the food. It was ok, nothing to get excited about. But overall nice trip.

Food was really good. We came with a group of 12 and they accommodated us well. The Firecracker burger was amazing. Kid-friendliness: They had a kids menu, booster seats and kids cups.

The breakfast of Stratford! My fav are the skillets and bowls!

Breakfast rocked! Omelets, plates, pancakes... all amazing.

I had the corned beef hash bowl, which had poached eggs and hollandaise sauce. It made my top five list of the best things I have ever eaten. Our waiter, Dan, was also excellent!

We were visiting my moms old town to see family and friends we decided to come to this restaurant and boy we weren t disappointed the food and service was amazing we will be definitely going back again :)

We enjoyed corned beef hash bowl and 1/2 benedict breakfasts. Food was amazing! Kudos to kitchen staff! Service by staff member Simone was attentive, courteous and efficient. Coffee cups refilled often. Highly recommend if you are in Stratford for breakfast!

Love it here

Their poutine is GREAT! Very nice service aswell. Highly recommend!

Overall a very decent breakfast/lunch spot. We visited around 11am on a Sunday and it was understandably quite busy, not to mention it being one of the few restaurants open on Sundays. I want to say arrive as early as possible. There was a lineup out the door, no big deal. Being able to check in with the host station, give your name, get a pager, etc., would have been nice however. Once the lineup blocks the door, you feel uncomfortable walking in and pushing past people to get in queue, if for example you only need a table for two but have 3 groups ahead of you with parties of six. Waited about 20-30 minutes and got in. The interior is quite bland and could use some character - the aesthetic of the large windows and brick is nice, but everything else is a monotone white/grey with limited decoration. Food was great and worth the wait, I however wish they would spruce up their homefries a bit. Its the same little frozen diced homefries you can get anywhere else. Our waitress was excellent and personable, food came quick as well considering how busy it was. Would visit again next time in the area - maybe aim for a weekday :)

Excellent service, high quality food, massive portions, at respectable prices. Place tends to get full, not uncommon to have a small lineup.

Took over a half hour for breakfast to be made. 3 of the 4 of us had nuke warm plates. Poached eggs were not runny. Server was VERY nice and friendly, atmosphere was very nice. I hope they get better cooks.

By far the best breakfast in Stratford. My go to is Donna s bruschetta skillet - it is very yummy! I would recommend anyone who visits this lovely city to try features for their breakfast/ brunch!

We went after the peak lunch period so we didnt have to wait for a table. The service was quick and efficient. Our server took our orders without taking anything down, and all our food came correctly. We all ordered 5 different items so we could try a bit of everything we had wanted. The portions were huge and tasted delicious and balanced, not too salty or too bland. Swiss steak benny with 4 eggs is a must! The blueberry pancakes were loaded with blueberries inside and comes with a choice of bacon, ham or sausage, a lovely taste of both sweet and savoury. Overall, a very relaxing and delicious experience! Highly recommended if youre ever in Stratford.

Poor service. Needs more staff for busy times. Walked out

Great service and food quality. Mid price range for breakfast food. Simone our server was great! Food : 4/5

Sunday mornings we drive the country roads and today they led to Features! It had been a hot minute (a decade or so) since the last visit and it was met with a new location and the same great food. The Paul Bunyan was my go to and my husband had the Bruschetta Benny. All simple yet delectable! Dan was our server and was tip-top ! It goes a long way to put that much wit and joy into his job. Much appreciation to Dan and the kitchen staff.

Breakfast is awesome. Very reasonable. It is always busy and you can t make a reservation. The only other complaint is that it is very loud.

Best breakfast place in Stratford ... and Ontario!

Generous sandwiches and omelets. Home fries, however, are those frozen nuggets from a supermarket. Service is prompt and prices are competitive.

Great place to have breakfast and lunch

Amazing love it here good food good service 10/10 love the homefires

Our only breakfast place in Stratford, the BEST. The staff is awesome, food is very reasonably priced. Food

this has been the greatest go to breakfast establishment in this city for the last 45 years. Dan and Emily are two of the greatest servers and everyone looks forward to their cheerful greetings and kindness. the food is a whole other amazing experience as well. i highly recommend the Paul Bunyon breakfast or my personal favourite EGGS BENNY W HOLLANDAISE IS DA BOMB! keep up the great work features and thank you for all that you do!

It s the grease off of the greasy spoon. Low quality food, flippant service, no reason for a line. The only thing the place has going for it are loyal locals who have little other choice for dining options. Overall awful food not fit for anything than a trucker rest stop.

Great as always

AMAZING FOOD.. STEAK BENNY ON FRENCH TOAST AND BRUSCHETTA

Nice place and excellent food,

Great place for a good, affordable breakfast and lunch. Very friendly staff. A little loud but has the dinner vibe to it. I go often for my favorite soup .yum

Great place for breakfast.

Been a Stratford staple for years. And there s no question why.

Great food, even better staff.

I was here on two mornings during my stay. The staff was friendly, the food was delicious and it was always buzzing with people. Dietary restrictions: the staff are very kind and attentive towards dietary restrictions and can modify the portions to fit your specific needs.

Great breakfast and service, well definitely be back.

We walked in with 1 hour to spare for lunch and they served us with time to spare and without feeling rushed also. The chicken wrap and the fries were amazing! Lots of chicken and perfectly salted fries. My family at the same table were impressed with the skillet, omelet and caesar salad also. The service was friendly, fast, efficient and welcoming.

When we arrived there was a bit of a wait but the line moved quickly. Our server was great. The food was okay.

The eggs Benedict was amazing, short wait to sit but worth it for sure! Will definitely be coming back, so tasty!!

Great breakfast place with a nice variety of choices.

Best in Stratford

Peameal bacon . Not dried out.

Our favourite breakfast place!

We had a amazing lunch. The room was a bit noisy but the service was incredible.

Its always great. Paul bunion to the skillets.

If youve never been, do yourself a favor and try a Stratford classic!! Always leave with a smile. Thanks Features!!