10786 148 St, Surrey, BC V3R 3X6, Canada
Best donair ever! Been coming here over 20 years. Very consistent! I go to the one on Canada way more now as I'm in Burnaby. But when required to go in office in surrey. Well it's on the way back on the highway. Both are great. And can't say 1 location is better than the other!!
When I lived in Surrey I'd go here at least once a week, I now I've on the north coast and went back there a few weeks ago. First place we hit up. Love the reg chicken with Xtra garlic sauce. Have to tell the owners that they really should look at the Prince Rupert area as they'd be welcomed with open arms and wallets to buy these delicious wraps or rice platters.
Chicken was so dry and hard it looks like it was even from yesterday. I don’t see the point of storing chicken in the hotbox and secretly putting it on peoples food when they order thinking they will get fresh food. Did you can smell really bad we had to throw the food garbage place please avoid at all cost
Excellent Donair! Fresh quality ingredients. Bring a big appetite as these r ample portions. Legit delicious sauces. So satisfying. $$$
we just ordered 3 Donairs wraps, 1 chicken and two lamb conair wraps. WARNING!!!!! Not good. Meat was COLD ! I repeat COLD, also it was very soggy!!! It lacked flavor , rushed and honestly $45 was not worth it . I have gone to many restaurants in my life and I would not reccomend this place to eat . Please pass . Your money is worth it and I never really post reviews but I wanted to help others before using there hard earned money in this pandemic not to go to waste please if any one has questions ask away I want to help people
Surrey branch... cash or debit only. I ordered today, and I feel compelled to share my disappointing experience. I was taken aback by the lack of price transparency and the unauthorized charges for extra sauce. If you plan to charge your customers for asking a bit of a customization, please have the decency to inform them first and let them confirm if they accept the extra charges. Your extra sauce charge is not even on your menu! The donair was already dry and lacked meat. Maybe you purposely made it dry so you can secretly charge your customers for asking extra sauce??? The donair wrap was also very cold. And the beef lacks flavor. Overall, i feel like they're a rip-off.
Quick and filling comfort food. I’ve enjoyed the lamb rice platter and the chicken rice platter. A bit heavy on the sauces for my liking even when asked for them to go light on the sauces. The greek salad is fresh tasting. Hummus is standard. Filling portions if you need a quick meal. Masks worn but gloves not worn by staff when directly touching food in making the wraps, which I found concerning.
Ordered Regular Chicken Wrap I’m not usually a fan of donair chains I find that they’re not consistent. For my first try I had a really good experience here. The chicken was perfectly seasoned, the inside of the chicken was juicy and the crisp edges had a perfect crunch but was not burned. Also for the smallest size available this thing was PACKED. Staff was extremely fast as well. These people knew what they were doing. Please note it’s cash and debit only. Update: Had the chicken rice platter. Chicken was not good, tasted recooked and they dumped way too much sauce as if to hide the flaws of the chicken.
Doniar is yummy but only thing I am not giving them all stars is they made doniar very juicy,in result bread wrap get melt and meat & veggies came out, food fell on my t-shirt, need headsup Parking: 148 st Surrey
Perfectly good felafel. Good portion. Good size and good taste!
The service at this spot just gets worse and worse over time. Staff are quite rude and sarcastic. It s a shame since this use to be our favourite donair place.
Zero customer service. They act like you owe them something. What the hell is this behaviour?!
Delicious food, great price, and amazing service
This place was the best. Now it sucks. I use to recommend this place but I never will again.
Payment Caution: they don t take credit card. The price was fair, I ordered a regular lamb donair and pop ($16). The food was a decent portion, the lamb was good. Overall it was good but not the best you can get in the area No washroom available for customers. The staff were pleasant.
Godd but no credit card accepted
Best Donnair in Metro Vancouver!
The food here is Amazing!!! Omg i love the different flavors and the service here is fast. You are in & out fast like usian bolt...... Godspeed..... Vegetarian options: The experience was amazing !!! Dietary restrictions: They pay close attention!!!
Very rude staff, I tried calling them to resolve the food quality issue, they said sorry and just disconnected the call, really, such a bad customer service exists in this competitive market, good luck guys
Great food, good sauce and good job
The two younger men that work at the 107 location are insanely rude and have NO customer service skills at all! I ve been a long time customer of over 10 years, but today was my last time I ll be spending any of my money there!
Foods good for the price
The donairs here are awesome!
Best chicken donair that I have had in the lower mainland of B.C., I drive 20 kms to get there for their donairs!
The place is a bit of a dive, but it s my favourite place to go for a donair.
Always a great meal.. the owner is a sweetheart of a man and is always friendly when you walk in the door. Best Donaire Affair in the lower mainland!
Been going here for years. One of the best, if not the best. Owner is super friendly.
This has been a place for soul food since I was 18 love this place. amazing food great service.
Horrible customer service price for drinks are highway robbery
Good donairs and platters chicken beef lamb
Its a basic donair shop but the food it excellent, well prepared, reasonable pricing, great staff. Highly recommend.
One of the best donairs Ive ever had. Perhaps it was because they were busy and everything was fresher on Friday night, but they listened to my requests, made my order perfectly-no onions and light sauce with a Greek salad combo. Delicious! Was really nice for a change from Subway. Less bread and more ingredients.
I har left my debit card at home, came to realize when I paid for my food, the owner let me eat my food, then went to grab my card to pay. Super nice gesture and I appreciate that! Amazing food and great service
The best donair food in town!
Donairs are not good. Poor customer service. Save your time and money.
Pretty consistent most times. I found ordering in person is way better than ordering online (doordash, skip, etc.). Definitely the best Donair Affair location.
Their regular sized Donair is stuffed enough to feed a house and their largest is enough to feed an army. Definitely worth every dollar if youre hungry and on a budget. Food
Great Donairs. Not very friendly service or staff. No one ever smiles
Their donairs are always really good. Always get one of the super wraps if you ever order from there. I went there with a friend one time when the old owner was there quite a few years ago. Very friendly guy. It looked like they changed hands a couple years ago. When I went there last time, the customer service was definitely lacking. At least with my experience, the girls making the food werent rude, and my donairs came out right. If youre bothered by the customer service, they do deals on Uber every now and then, where you can do buy 1 get 1.
The food is great, but sauce is not spicy. I used to frequent this place for many years since 2011, but after bringing fellow crew members and finding that they have an outdated debit machine, which only takes Canadian debit cards, but not any US debit cards and maybe one type of charge card, we ALL quit frequenting. Last night I drove 25 minutes out of the way to give them another try, after nearly five years of all of our staff not visiting. My crew was met with the same old debit machine problems, and two having to go down a couple stores to pay high ATM fees to get Canadian cash. We put the word out that we will not be coming back. Well stick to frequenting places that take all cards.
I usually come here at least once a week and the food never disappointed me once. The service was great too.
I dont know about the other reviews but I love their food. Never bad experience. Best hummus on the planet in my opinion.
Good food, good quantity and good taste!
Great people. Amazing donair. Incredible drink selection. If you re looking for a good donair today you found the right place. All around 5 star experience. Shout out to the staff for keeping those rotisserie s rotating.
If there is a 0 star I will give them so I found 2 hair in the chicken in both of the plates that I ordered every one don t spend your money for that disgusting not clean food
This review is from May 2013 posted by me on Yelp. Hope they are having a better customer service now, all the best. Today I visited this place for a chicken shawarma. I have had from here once last year. I am a very particular fan of middle eastern and and Indian food. Even though the first time I ate it (a treat by my brother) was not that great nor bad I wanted to try it once more. The lady who was serving was very helpful and smiling, I had a small issue at the time of payment. Other than the regular charges there was an additional charge of 25 cents added to my payment and I questioned it. the lady who was serving me very politely said it was a regular charge to every customer and offered me to talk to the owner. The owner came to the scene and he tried to convince me by saying all the places charge the same amount, but when I stated that other joints like the holy falafel and donair spot does not charge it he got aggravated and started swearing at me. I retaliated by saying you are a liar and is trying to cheat the customer of an extra quarter. I left the food there and left, he was keeping on swearing. I just wanted to bring this into other customers notice. I dont have any bad remarks against their food or their service but the owner if questioned starts yelling and surely will shout at you asking you to get out. Just for questioning the extra 25 cents being charged you get to hear middle eastern way of swearing ( I dont think he has any sense of belonging or know where he is) he didnt know that being brought up in the middle east I would understand a little bit of arabic and persian. I will surely go back to the place and try to reproduce the scenario and record all the things once again on my mobile. I am really adamant on showing him that, this is not the way to treat any customer. He is going to pay for it.
I m a regular at all Donair affairs love this franchise, this location has the worst service and the way they handle their meat before it s cooked had me questioning if its a sanitary
Great price for awesome food.
Weekly Friday night takeout is always well done and tasty.
food was decent just didnt appreciate getting ripped off with my change. grumpy old guy needs an attitude adjustment
Absolutely the best around. Ive been getting chicken donairs from Donair Affair for over 20 years. I have never been disappointment. Great taste, fresh ingredients, large portions and affordable prices.
The females working here have the worst customer service ever; they are unfriendly, dont say hello to guests, and just generally seem to dislike their jobs. Please teach your workers; even though the food is excellent, youve lost a customer today coz of poor customer service.
Verry bad quality he made donair it was colt to salty and meat was not fresh
Have fun
AVOID! No gloves used while making the donair after touching their phones. No customer service whatsoever. Donair was extremely bland and not consistent with other locations. Do not come here.
Worst customer service!!!! The server was very rude and charged us extra without telling us before. Served us cold food. Very disappointing!!!!!!
Customer service is horrible.
Best donair ever.
Bad customer service they donot provide use washroom their own customers and accept only cash and debit
My gf Ordered a vegetarian rice platter last week went today sorry we didn t have that You do t have vegetables and rice Last time I every go there Food : 1/5
There are many donair places on town, but the impression I got when I stepped into Donair Affair was that they had the whole cooking process down to a science. These guys know their donair and they are generous with their sauces.
Staff were terrible, asked for them to grill the chicken a little extra to make it crispy and they denied the request. Asked to speak to management but the manager or owner just sat in his chair and shook his head. All other locations I have visited have had zero issue grilling the meat a little extra. Very disappointed and will not be returning here.
Great wraps and food, good price
Customer service was amazing, they ve really improved! Food was very filling & delicious as always. This will always be my go-to spot!
Food wasn t I expected, kebab beef was not good.
Tasty food but the staff always looks like they would rather be anywhere else but there
Its consistently tasty here, but giving 4 stars because, the price is very expensive in comparison to other good donair shops, and no bathrooms for paying customers. Not great for working people.
Great food Service depends who s there? I tried they re new rice bowl a few weeks ago it was amazing popping with flavour 2 weeks later I had another, it was missing ingredients corn, cilantro mix I order it again and was told that cilantro cost extra..??Also no rice on our rice bowls?? I understand cheese and extra meat costing extra but cilantro?? What a shame I won t be going as often Make sure they include all ingredients!
I guess they dont really like a delivery person. Went to pick up a customers order. The girl handed me the food was okay until she realized I was an uber driver. I said thank you,she didnt respond but the mean face. I was a server for 19 years and I would never treat a driver like this. Do better!
I am so impressed by the service provided by two punjabi girls. The food quality was good. I went for the first time and I have no idea what was the famous food. As two girls helped me and served the food. I would like to try more food from donair. Food
Love this place. Local owners have been amazing for many years.
Still making IMHO the best Donairs in Tri Cities.
Chicken and beef rice platter had way too much beef. This was never an issue in the past but tonight was bad . Waaaay too much beef. Put them side by side instead of chicken on top of beef if your not able to gauge how much beef. This is very disappointing. i paid 40 for 2 platters
I recently dined at A1 Donair in Surrey, BC, and overall, it was a positive experience. The staff was friendly and accommodating. The highlight of my visit was the donair, which was flavorful and had a nice blend of spices. The meat was well-cooked, and the portions were generous. The menu offered a decent variety, providing options for different tastes and preferences. The service was prompt, and the staff seemed genuinely invested in ensuring a pleasant dining experience. The prices were reasonable for the quantity and quality of food provided. However, Im giving it 4 stars because there is room for improvement in the ambiance of the restaurant. Some updates or enhancements to the interior could enhance the overall dining experience. Despite these minor points, A1 Donair is a solid choice for those craving delicious donairs in Surrey. With a few tweaks, it could easily become a go-to spot for locals and visitors alike. Ill definitely be back to try more of their menu!
The staff has gotten so lazy that they have the stuff out to make what you order. You can even see it. And they say ...oh we dont have that. The owner needs to get his employees to do their job
Last 1/3 of the donair was delicious, thats where all the sauce was. Im sure they dont always forget to spread it out.
Donair affair is the bomb. This location is good and also I have been to other locations as well and they all serve excellent food. I go there regularly and I love it. Theres not much space to eat there and you cant get delivery as far as Im concerned but besides that everythings good to go. Theres lots of parking. Its a great location. right in the heart of walnut Grove where all the neighbors are welcoming and nice polite people. You can get your food fast and its delicious. I usually get the super lamb down there which is double the meat and its great. But they also have chicken and beef and they got other full dishes you can get with rice and Greek salad plus they give you drinks for cheap prices very affordable place to go eat and have your lunch or dinner or maybe even breakfast if thats your style but overall I like this place I like the location I would say to anybody to go eat there check it out for yourself let me know how it goes I almost guarantee that youre going to have a good pleasant meal and good environment and youll go back again once you try it once delicious sauces I forgot to mention as well go check it out holler at me
Be careful with these guys, they try to rip you off by over charging you without a receipt and your consent. Make sure to ask for a detailed receipt. Worst customer service and the staff are clueless standing there without any product knowledge. I would never visit again.
It was soo good
Meat is not halal
Exceptional, yummy donairs.
Awful customer service. Food was cold. Taste 5 /10
So fresh and so good. One of the best I have had since in BC.
They start reducing meat these days. You are paying just for rice. Make sure bring cash.
If you want to get sick please order. Hummus smells really bad too LOL wasted :/
Good quality and tasty wraps. One warp will fill you out good. Since this place has so much volume, you can expect food to be fresh all the time. If you like spicy, ask the warp maker cut and put some green chiles and they are happy to do it for you. c50 charge for cheese not worth it. Update: Very poorest customer service ever received. Girl with glass was very rode working between 4.00 to 5.00on Sunday, April 3rd 2022.
Could ve given zero stars if it was possible. Worst place to have food at. The staff is very unhygienic and unprofessional. I ordered donair and salad and both of them had hair in it. I called the restaurant to talk to the manager and the employee refused to transfer me to the manager. She started blaming me and accusing me of lying to get free food. Worst place!
Food is delicious, but I disagree with the shady practice of putting every order large or small into a brown paper bag and then adding .25 to your bill without informing or asking. Terrible for the environment too. Shame on you. Check your bill!
These guys are very rude, I went there and they were looking at me and speaking in a different language and they also didnt charge the advertised price, they add on whatever they think is correct, horrible service
I went 3 times to this place, the food is great BUT the customer service was HORRIBLE every time. The cashier rolled her eyes when I asked for one minute to choose a menu item lol... The staff get irritated when you ask them for small adjustments before completing your order (Some other reviewers mentioned that). They do not say simple things like Hello or Thank you and you could tell, they hate their job.
Ordered regular chicken donair and the chicken was dry. They leave it out too long. Hated paying for something I did not enjoy.
Food very good! - Cash or Debit only
Best donair place in town.
My go to donair place! Never disappointed!!
I ve lived in surrey for 10+ years and have frequented Donair Affair many many times over the years. This place has changed a lot, and sadly not in a good way. Seems like they ve sold or franchised it off, because the food quality keeps going downhill over the years. Really sad because this used to be a donair place to rave about. The rice platter went from being flavourful and cooked in chicken broth to plain cold white rice, quantity of chicken is less and less each time. I hope that the food quality can be improved, because this place used to be bomb.
Clean and staff are friendly.
ordered chicken rice platter. food is ok but flavor is less ( i feel like something is missing ) compared to pre-pandemic times
The meat and rice are actually decent which is why this place even got two stars. But they DROWNED my meal in sauce. They put LADLES of sauce on top. The salad was drowning in dressing which was so sour. It tasted like they tossed the salad in just a ton of lemon juice. Had a few bites of whatever meat I could salvage and threw the rest out immediately. Waste of time and money.
Food is good. But brothers wash your hands. They sometimes handle your food without washing their hands. Let customers see you have cleaned your hands or make sure i dont see you touching my food at all. That should be the bear minimum.
The food is good but the customer service is bad. One of the lady cashiers who took my order was so rude (the one with the eyeglasses). She was so rude the way she got irritated and rolled her eyes when I told her I need a minute to look for the menu. Plus how talkative they were while preparing the orders without a mask and gloves.
Watch out the owner is greedy. If you order regular he will put the price in special price. WHEN YOU CHECK YOUR BILL IS NOT ITEMIZED, BE ALERT!! WATCH OUT WHEN YOU PAY YOUR ORDER.
No washroom for paying customers? Im pretty certain this is not even allowed per City by-laws. Falafels should be fresh, not microwaved. The food was okay.
Very bad service not clean be careful I order rap and they don t use nylon gloves just by hand and the same day I throughout the food get sick uh
Very good food. Dry highly recommend
Tried the lamb this time and was not disappointed. So delicious. The hummus was perfec and pita was nice and warm.
Dry cold meat, even sauces could not compensate for it.
For three donairs it cost 45 dollars. When did cheese become a a on. Dont you get some cheese for free on it. I could tell they were ripping us off just by how they were acting. I will never ever go back there. I get same order from Abbotsford and it is over 12 dollars cheaper. They can keep the little extra.
I tried beef donair. Price and portion is alright but meats are pretty cold and soggy.
My first recollection of this place was good. Except they would charge extra for the debit machine. Food was good. But not exceptional. Last time I came in it was ok. But this time they want to charge me for the cheese. Fail. Next they rounded up my change to the nearest dollar not nickel. Fail. One more strike and I am done with this place for good
Every time I go to Vancouver I stop by to eat food over there Very nice people Vegetarian options: Pretty good option. Wheelchair accessibility: Very comfortable to park.
Love this place the lamb donair with super size or sauteed mushroom is A must try item. They have daily special Vegetarian options: Felafel donair available Dietary restrictions: The staff will ask you want everything with the meat or anything to take out with your order of the food Parking: The location is with others businesses, but parking is available or you can park beside the park and walk there less than 5 minutes Kid-friendliness: They have dessert and high chairs Wheelchair accessibility: No stair to go into the store, just roll in is fine.
Best place in town
Good eats for the budget conscious. So far, best donair in Surrey for me.
Sooo good!! One of my faves for sure
Amazing fresh food all the time. Love the taste and the sauce with great price !
I ve been going here for years. They do have the best food but unfortunately lately, the service has been terrible. The girls that work there are exceptionally rude. I miss the old guy that used to run it. It s going downhill. I guess I ll have to find a new Donair place.
Cold and stale veggies in the wrap. Called the assistant manager to report, he didn t bothered. Very poor customer service. I would never ever go here. Recommended dishes
great place for donair, its Very hard to find a place like this which it cost you about $10 for big donair. definitely recommend it.
Excellent food and fast service. Have been coming here for over 10 years and they always treat us right and the food is delicious.
The best donairs and rice platters in town!!!
Chicken Super - absolutely delicious and good portions.
Donair was good but they conveniently charge extra for cheese without asking.
Great food. I order the chicken bowl with extra sauce and it is amazing. Never disappoints! Will come back again.
Great food would recommend giving them a try
I ve been getting donairs and platters here for years - unfortunately recently went and noticed that the workers weren t wearing gloves and kept touching their faces/masks and then the food, the food tasted fine when I got home but a few hours later began to feel extremely sick
My favorite place for donair !!!!
Got falafel rice platter and it was good. I tried other donair shops , they give full pita bread with platters but the girls there gave me half of it. They take more than $11 for that and cant give even full bread. Thats weird .
I have never been disappointed here. It s great comfort food. The gentleman who runs the shop is always there. I don t think he ever takes a day off. You can tell he prides himself in the food. Got regular lamb today with a Caesar salad & coke. Hit the spot!! Daily specials are offered & its clean.
This used to be the go to place for me but due to the recent severe decrease in service and the younger male employee charging for three items when I only ordered two and walking away from the till to the back room before I could complain this is will be the last time I go.
The OG , triple OG donair spot. If youre from the hood , you know whats up. Super lamb hot sauce , garlic sauce , tziki and 2 scoops cheese. Youre welcome
Been going here for 20 years, always a filling donair!
First I want to say the food is amazing and well worth what you pay for it. That being said the customer service that you received is downright pitiful and quite disrespectful when you ask to make slight adjustments to make it easier to eat your your food like having it place in the container instead of a wrap. They accused me of trying to make your own menu and not understanding that youre just trying to save your clothes from all the mess. Its a shame that their outward communication ruins the food.
Always a decent experience.
the works here handle your food with out gloves, so dirty hands. once they are done with your order they will touch there dirty computer and pain pad to take your payment. right after that they will help the next person in line with out cleaning their hands. I have now reported this to frasher health
Been coming here for years.. my fave donair place, its nice to see more and more locations cause this place is legit.
Absolute best donairs in Surrey! Yum
I bought a lamb platter today, I dont eat much lamb but damn I couldnt resist it and ended up eating my husbands dinner lol ..sooo good
In my opinion best donairs in the lower mainland. The guy that runs this one has it down to a science! The mushroom chicken is pretty bomb! The other Donair Affair in Langley doesnt even compare.
Fantastic, Im a regular now. Great flavor and amazing value.
Best donair if guildford
This place has the best chicken donairs in Surrey. Big portions and great prices. I really enjoy their super chicken donair and hawaiian chicken donair!!! It is the best!!
Great food for great prices! Definitely worth your visit.
Best domains in Surrey... seriously. I drive an extra 10 minutes to go there.
Love it here! Food is always great, and Ive never gotten sick! Been foing there since I was a child.
Been coming since I was 15. Great donair!!
Always great food and service
Cold Donairs. This is the first place I ve been to where they don t heat it up and serve you cold food. Customer service is non-existent.
Used to love this place...went today to get me and ma a donair...so much for fresh ingredients. The lettuce was all rusty and discolored. Such a disappointment.
Wow...really good donairs, pleasant, happy staff, really worth a try...yummy
This place USED to be awesome been going there since 2008. Think they have new owners. Staff was rue, if you made a request the reply was WHAT. The Donair was falling apart as he was placing it in the wrapper and tore the shell. I TOLD him that it was falling apart He continued to place in the wrapper. Will not go back
Really disappointed with this place, first time trying it yesterday the chicken was burnt and could taste the burnt after taste. Wont be back here again!
Food is good. Customer service lacks. Deadpans working here!
Food is absolutely amazing best donair place in bc for sure
Awesome Donaire, huge size for a reasonable price. If you like your onions fried, they will do that for you as well.
Good
The best
For 20 years Ive gone here this exact location.. The best donair Ive ever had and rice platters. The store has had a few upgrades since, and respectfully observes Covid regulations. It is a must try!
So good I go sometimes twice in one week.
Garbage.
First time here and prob wont be back ....cashier was rude, they didnt know they were out of ceasar salad and flipped us off rubbing his eye with his middle finger! Maybe the owners should watch their staff
This place is all about the Donairs. Its a great affair!
Love it!
Amazing Donair! I order here a couple times a month and even though I get my donair by delivery, the food is still exceptionally fresh, flavourful and warm. Their hummus is amazing- unlike any other hummus I have tried. The lamb donair is my favourite. Never dry, always full of flavour. Quick, efficient service and well packaged.
Always awesome. Food is so delicious and large portions
The customer service is terrible. The lady, who I wasn t even sure if she was working as she wasn t wearing a mask and the other staff were, just stared at me until I finally gave her my order. When I went to pay I used my visa, it didn t work. The cashier asked if it was debit, I said no, it s credit. There was no further response for a few seconds. I then asked, does it have to be debit, she just nodded. Payed and tipped, and they just left the food on the counter and walked away. No smiles at all, seems like they hate their jobs, and the customers get their resentment.
Food is good. Customer service is awful. Item missing from my order and they said the delivery driver must have stole it. No item replacement, nothing. Just yelled at me like it was my fault. Won t be back
Absolutely rude and disrespectful customer service. Also very disgusting and terrible food handling, clearly the employees dont take food safe. There was a piece of chicken sticking out of my rice plate container and the employee pushed it back in with her un gloved, unwashed hand and then proceeded to touch money right after. I imagine they dont wash their hands in between as she did not do this before making my food. At any takeout place it is standard that they have 1 person on till 1 making food. I was so disgusted but was too hungry to throw my food out so I picked the top of it off that had the piece of chicken she touched. I didnt say anything because I didnt realize until after she touched the money how disgusting it is. They were also so rude. Any time you ask for any request they act like its the end of the world. Charged me extra for a tiny scoop of tabouli instead of greek salad. So messed up because the Greek salad would actually cost MORE to make than tabouli. Then when I asked for a fork they gave me the dirtiest look as if I am asking for the world. Rolled their eyes. Are you kidding me. I am always polite to customer service reps and know how terrible it is when customers are rude. But this was absolutely distasteful and I dont normally write bad reviews but I felt I needed for these c***s. The food itself was okayish but not enough to warrant giving more than 1 star.
Food is good but customer service is absolutely poor.
They use a good scam technique here: they ask you if you want everything on it (even though they don t specify what that includes, you can t see any of the ingredients they put in the donair, no written out list or anything), then they add cheese and charge you for it because you said yes to everything on it. The meat was salty, not well spread around the donair, all at the bottom, salty meat. Also they don t panini press the wrap just cold raw bread. Also a lot of lettuce and less other vegetables.
This place used to be good..I dont know what happened. Quality of service went down and food portion went down. They add so little meat now like they want me to go on a diet
One of the best donair places, always delicious. The chicken can sometimes have burnt pieces but its still pretty good
18$ for a regular donair with extra meat. Food quality is very low, place feels dirty and the staff is sneaky. If your in the area go across the street to A1 instead. Much better quality.
Not fresh...not even close: I am surprised to see los of good reviews fr food that is not that good. Either people dont know what real Middle Eastern should look and taste like, or they just dont have good taste buds. I am Middle Eastern an what I had doesnt even come close to true food: - falafel not fresh....they actually microwaved it infront of me. - chicken was dry. - Hummus was runny... disgusting. - Greek salad instead of fatoush or tabouli! Come on, really? Even the salad was not fresh because the tomatoes and cucumbers were mushy and not hard/ fresh - severe acid reflux/ heartburn - one of the servers was not wearing a mask - place is not that clean If you want authentic falafel and shawarma, then do your research online and pick another better place.
Their quantity and price is exceptionally good but the richness is little less.. I mean flavor is tad less compared to the best ones.. staff is very understanding and fast service.
Ive been getting donair here for more than 10 years and its great. Taste good you are filled after eating one and its the better one out of all the other donair affairs.
Just horrible customer service ,to scared to even smile, like they have a gun to there head
Great food.
What the hell has happened to this place. 1.29 for sweet sauce. Very little meat, all the other donair affairs at the very least taste fresher and provide much better quality. Didnt even finish my rice bowl. This in particular Donair Affair went down hill.
Beef rice platter with extra feta, the works, extra pita bread and drinks. Our weekly cheat meal and worth every bite.I dont recommend any other DONAIR AFFAIR in the lower mainland except this particular franchise. The meat, sauce and the service is amazing. The owners been here and is a staple of the local community. His food is made with love. Which I found was not the same in other franchise stores of the same name. I personally ate at 3 other locations and the food quality isnt there. Sorry not sorry.
Love this place
These guys dont know anything about customer service and they overcharge always, check your total as they are known for this. I bought a super beef donair, menu says 7.99 and a pop, guy charged me $14.50! When I walked in they all looked very angry, no smiles, no friendliness. They will be out of business quickly as why would anyone give them repeat business? I dont mind paying for good food but show some appreciation and make sure your charges are obvious. I dont mind paying $14.50, but I do mind when the menu says $7.99, pop couldnt be $6.
Ordered with Uber and it was absolutely delicious..I have been going here for many years and they are so top notch ..very fresh and very delicious
The worst rice platter I ve ever had. Meat and rice were cold and nothing tasted fresh. Bad customer service. Can t even see the ingredients and choices. I did not feel safe eating it.
Still my favorite donair spot.
I grab a Donair from here at least once a week. A generous helping of meat and a lovely sauce with lots of crunchy lettuce and Im set. Their rice platters are great, I love the rice and their meat portion is always large. Its at a great price. Im always satisfied with my purchase.
I ordered from this location today. I ordered a donair wrap with no onions or tomatoes. I received my order and my wrap had onions and tomatoes. I drove back to the restaurant, told them what was wrong, asked them to remake it. When they remade it, THEY STILL PUT ONIONS AND TOMATOES ON IT. Super disappointing that staff is incapable of following simple instructions.