Cactus Club Cafe in Surrey

Small menu overpriced for what it is

This review is for server name char. She is taking all the mods really good and we got the best bowls today. Thanks for that much good service Food

The environment is quiet and pleasant. The food is very suitable for my taste.

Fantastic food and atmosphere. Service almost always exceeds our expectations.

Was pretty decent

So so so long of the wait

For some reason they decided to vacuum the carpet during dinner. Carpet wasnt visibly dirty.

My server Jeevat was awesome!! Super friendly and attentive, will definitely be back!

Sienna is an amazing server. My niece has nut allergies and she was so kind to make sure my niece was well taken care of. She made sure everything was safe for her. Our food came out in timely manner. She was very interactive and kind.

My favorite place ever.

Delicious food love it .

We frequent this location often. It s always 5 stars! Food

Great place to meet and eat

I got family dinner !

I had the Mediterranean bowl & lettuce wrap , they are just mouth watering. Vegetarian options: The Mediterranean bowl & lettuce tofu wrap Food : 5/5 |

Another great experience at the Cactus club, the food was delicious, the drinks were great and service was excellent, thanks again CC.

Hashanah is the BEST server ever! So kind, friendly and thoughtful! She went out of her way to provide exemplary service on such a special night (my anniversary)! Give her a raise!!

I ordered for takeout Green Goddess salad with chicken. It was less than half port packed which they serve when you will eat there. Chicken was not fresh. Never order any food for takeout from south surrey branch that is total waste of money.

Worst cactus club i have ever been to. They have put us on the walkin list at 8:29 on sep 29 but we didn t hear back from them till 9:20 pm. Then we called them back and even went to the front desk to confirm where they said we can t gurantee you the table. After wasting our 1 hour, it was the worst. We had to go somewhere else for dinner eventually

Long wait every time for 5 dollars we can t wait 20 minutes

Amazing food and customer service. Love their deserts.

Excellent food, service and great atmosphere. Love coming here for a date night. Never once been disappointed by Cactus club, no matter which location. Food

First time at this location. Went on a busy Friday night. Next time I will book the lounge not the patio. Our server was great and went above and beyond to accommodate 2 small children, while being so busy! Just great service overall.

Our Server was excellent and especially helpful with making this family birthday dinner a great success. The meals and appetizers were delicious and excellent.

Delicious

I am so grateful for Makenzie s help at the Southpoint location in working with me to find something I can eat with my allergy. She was very patient, understanding, and friendly while we were discussing options. I appreciate everything she did in getting me a delicious meal! Thanks Makenzie!!! Your friendly demeanor and service with a big smile make you an awesome manager .

Excellent atmosphere. Friendly competent staff and good food..

The food was excellent and the service great even when they were really busy

Used to love coming to Cactus to eat with family and friends. Today, the experience was terrible. There were a bunch of flies and bugs around our table which were landing constantly on our food. We had to throw away many. When we complained to the waiter, they didn t say or do anything. Dissapponted. Do not come here if you want to enjoy your food in peace!!!!!!!!

The one restaurant for our special occasions. Kids like that. But always lots of people. Service is ok. Not always the same menu, which is good to try new stuff.

Invited our friends family over to celebrate special occasion. Never imagined we would have been haunted by two flies throughout our entire time there. Had to use one hand for food and the other to shoo the flies away. When we told the waitress about this, we only got oh Im sorry they must came from outside - where else could they come from??? Food is good except getting a lot more spicy than before - even the chicken teriyaki bowl!

Good food, great cocktails, excellent service and fantastic atmosphere. Cant complain about Cactus Club

Fifteen stars doesnt tell the whole story! Every time my best friend and I come to your Cactus Club for our get-together lunches were more pleasantly surprised and impressed than our previous visits. And our reservation last Friday provided a wonderful finish to a memorable summer. Were always guaranteed the ideal ambience, wonderful cuisine and more smiles and attention from a delightful staff than a couple of old time friends could ask for. Thanks to Amy and her attentive staff for enjoying our stories of two long-time buddies growing up together in Victoria when it was great to be kids during a very different time! Looking forward to our next visit in December when well enjoy your company once again ................ in what has become our favourite spot for two old friends to gather and share memories with new friends. Cheers to one and all.

My family and I went to Cactus on a Sunday night for a late dinner. Jewles, who was our server was the kindest girl you will ever meet. Not only was she great at her job, she was so sweet and conversational with our party. We had a miscommunication when we ordered a chicken burger as she accidentally punched in a beef burger. She acknowledged her mistake and continued to server our table attentively. We will be going back for her amazing service!

Been hearing about the hype of this place for years and finally decided to treat myself and the misses to it. To be honest, its what you would expect from a fancy spot like this. Not to drag on this place, but its expensive as heck and when paying as much as I did, the food should have blown me away. Dont get me wrong, it was really good, I just expected more. This place will receive 4 stars across the board from me as I feel it does really well in all categories; I just feel it doesnt excel in any. Location is also kinda strange, like why would you put a fancy restaurant next to a highway? Anyways, its good but expensive, take that information however you wish.

We didn t book a table for two and therefore we had to wait free table about 30 minutes. I can say this place is overpriced but meal is really delicious And service is great

Its getting a bit expressive, but still great staff and food. The service was to notch.

Sitting outside is always my first impulse, but it is just too noisy out there. The bar and dining room are a better choice if you want to have a conversation with the one youre with. Parking: If you come at noon, youll be hard pressed to find a spot.

Awesome place in S Surrey Great food n drinks. Thanks Tisha Food

Amazing food and service Music is a little loud and bathrooms should be tended to more frequently Food

Not kid friendly

Had a great time, hanging out with friends.

I happened to go to this place for the first time on last Saturday and omg its such a nice ambience and decent crowd Tanaya was taking care of us she is too good and keep up the good job Food

Cactus Club in White Rock delivers an outstanding dining experience with its delicious menu, featuring a variety of expertly prepared dishes. The atmosphere is modern and vibrant, offering stunning views that enhance the dining experience. The staff is attentive and friendly, ensuring excellent service. Whether youre there for a casual meal or a special occasion, Cactus Club in White Rock consistently impresses with its quality food, great ambiance, and top-notch service. Highly recommended for a memorable dining outing.

Moira took care of our group and she treated us so well! Would love to come back and sit in her section again :)

Our first experience at CC was less enjoyable. This time was better. If you like ladies in tight, revealing black clothes, you ll love this place. We had a Salmon Aburi Roll, Tuna Poke Bowl, Butternut Squash Ravioli with Prawns, and a Feenie Burger with Truffle Fries the first time. Today we got the Chipotle Chicken Tacos, Teriyaki Chicken Rice Bowl, and Rob s Crispy Chicken Sandwich. The servings were adequate. We were outside and it was so loud we had to shout to have a conversation like last time. Best part of Cactus Club was the company we came with.

Service quality 200 points! Reaction: The steak is overcooked! You don t have to worry about paying for a new one...

My favourite restaurant They make the best lettuce wraps & yam fries. Their burgers are really good.

Beefsteak is very delicious, the service staff is very enthusiastic and cute

had a great experience whenever I had a lunch or dinner , nice relaxing place to enjoy fun and friendly service

Always a lineup for table. Service and food is not bad.

Lovely mouth watering tasty..

I made the reservation and told my friends it was under my name. However, they informed my guests that there was no reservation under that name, even though I had received a confirmation email. Then, my husband ordered another beer, but they completely forgot about it until the end of our dinner, when the server realized she hadnt brought the drink. Additionally, I ordered chicken sliders for my kid, but we received chicken tenders instead. It was already too late for my kids dinner, so I just let it go. Overall, this was the first time I had such an experience at this location. The food and ambiance were great; it just seemed like there was a lot of confusion.

I love the steaks they made so juicy and the smashed potatoes are so creamy, the atmosphere is a bit dark at night. Me and my family go there every time there is some big has been solved

very good place to go , recommended #1#1#1

Food is always good! You would expect an above and beyond service based on how much they charge. I went there for a pick-up order, they were taking longer than they said, and I asked if I could grab a drink while waiting... the hostess said that My order is getting packed right now. 5 minutes go by and I started to feel lightheaded, I tell her that Im going TO MY CAR to grab a drink because my blood sugar is going down, and she couldnt care less.. long story short, I ended up almost passing out in the car, but the food was delicious Ps: we always tip over 18% and come here often

Great service, friendly staff, great happy hour offerings.

Great place for family gatherings. Great food. Good memories

Service is good and atmosphere is great, but could do better with the vegetarian options like other restaurants have.

Paige the manager at catus club south surrey refused a table to us there was still 1hour 30 minutes to last call all the tables were empty. Very disrespectful to us, servers we doing nothing The hostess said we would get a table. I think this is racism i had family visiting from Newyork I hope cactus club management looks into this and takes action. I spend close to 4000 to 5000 dollars entertaining clients ends of this at south surrey location I guess tap and barrel will be our go to place, looks like this is the beginning of the end People like Paige bring a bad name to the business i am a celebrity chef myself I thought cactus had a policy of satisfying each customer, I will also spread the word on social media.

Nothing like waiting at the front door of a restaurant for 15 min, staring at empty tables and host staff playing on their phones brutal.

Our server Jeevat was phenomenal, she went above and beyond, food is always great here!

It was a great experience, good food, good ambience and the server was very very good too. She was the best we met in a long time.

Ordered food online for pick up. Went to pick up food was told 6 minutes more and was then ignored after that and had to ask again. The food was sitting there for an extra 12 minutes getting soggy. Also, no birthday promo dessert for take out orders. Soggy food and no promo birthday dessert. Prepaid full tip also. Happy birthday.

Weve been going here since 2018, 4 people $120 with drinks appies and 4 entrees nows its $258...just not interested in high end costs for bar food, dont get me wrong its good but $19 for a sushi roll is insane and now with banana leaf across the street its easier to find better food.

Visited this location after a while. Hesitantly ordered the calamari as an appetizer but it was amazing!! Definitely recommend this.. the crunch prawn sushi was excellent .. actually all the food was really very good. Our server Bobby was amazing.. Thank you Bobby for making our evening a success by taking care of us.

As soon as i walked in I was greeted with smiles. The staff was above what Im used to. The service was exceptional. Everything we asked for was brought in a hurry. We didnt wait for anything. The server was so good and attentive it was amazing. She even offered to take our picture as it was my Dads Birthday. Now we have to talk about the food. My Dad ordered prawn topped ravioli. He said it wasnt what he expected when it arrived but I didnt see anything left on his plate. He said it was delicious. Plate clean. L had calamari and thourghly enjoyed. Another plate clean. I ordered Chipotle chicken tacos. Wow. Flavour explosion. The warm tortillas filled with cilantro, pineapple, and Chipotle seasoned chicken was amazing. A hint of heat bit not to much

It was absolutely amazing experience. We had thai green curry, cheddar bacon burger and the ravioli. Loved it, and will come back.

No seems to work here and if they do they ignore all customers who walk through the door

Vegetarian options: Need more items Food

Gluten free options that are actually well worth it, they never miss!

Not good

Loved it

Hostesses were great, helpful, accommodating and friendly, food is consistently good - our ongoing favourite local go to for casual dining...... Parking: No issues unpacking, lots to be had.

Not usually a patron of chain restaurants, but this location is open late so I gave them a visit. Caileigh was my server and she is the first reason I will be back. Excellent recommendations, great at her job and just a really nice person. Second...the Lettuce Wraps. So goooood! Thanks for a fun and yummy evening.

Kind waiters, caring staff, and very good food.

Big portions, fair prices and flavoursome food. Attentive staff and good service.

Excellent experience with the service and food was well prepared and well presented as always, I ordered med bowl

Terrible host/ service / customer skills Booked a booth in the lounge 2 weeks in advance just to get our reservation pushed to dinner section with a high top. What s the point in asking where you want to sit when you end up sitting us anywhere you want in the end. asked for a booth on a separate occasion & They gave us a high top & gave someone else the booth even though the booth was open & clean. Seems like they give the 2 hour max time to certain people but let others stay for as long as they want. Woukdnt recommend taking someone to this cactus location because you run the risk of having your reservation changed / lost or not what you intended without notice. Terrible place.

Had an awesome time with my sis at happy hour today. We had a great server that looked like Zachary Quinto, he was friendly and quick with our orders. Well definitely be back

Ordered the Cajun chicken sandwich and fries, and steak frites. Both meals were great. Service was amazing. The only reason I gave 3 stars for atmosphere was that we were sat at the bar stools because their high tables at the bar were reserved. My husband and I finished our meals before ANYONE was sat down at the high tables. My opinion - all tables at the bar should be first come first serve.

Not very much of variety of food option in menu especially when you re coming to eat for the first time and as compared to Brown Social House is too good.

The ambience suffers when its crazy busy

Great drinks, food and atmosphere for any occasion. Food is always fresh and service is on point. Only downside is the rush during happy hour but staff do a good job accommodating everyone.

I recommend truffle parmesan chicken it was delicious

50 minutes to pick up a piece of pie, seriously?? You guys need to improve your pickup system and timelines. Very disappointing.

Emma M is the best server we ve had at Cactus Club Cafe! She was very outgoing and made us feel welcome. She was attentive and quick. 10/10 server, food was great too

They brought back a different take on calamari. Big mistake, simply put it. Bring back the old style please!!

Nice place but it was little bit crowdy due to the weekend.

I am a regular and love the service and environment. It makes me feel like my second home.

Was there on my bday with a HORRIBLE date crying my eyes out the waitress we had was so nice I m grateful for her checking in bc my date was the WORST..I do not recommend Chris McLean but I do recommend this cactus

Really good food

Parking: In front of restaurant Food

Not sure if I should openly admit this or not but we dine here weekly if not twice a week... ha! We always have such a pleasant experience. Staff is wonderful. We can always find a seat for happy hour. As a person with celiac, the amount of options I have for gluten free options is a wide enough variety to always have something Im in the mood for. Whats prompted me to write a review after all these years of visiting is that they added Hot Chicken to the menu and its avaliable gluten free and it is AMAZING. We each ordered one and even got one to go to reheat in the airfryer later this weekend. They also have a gluten free fryer now which means the world to us restricted dieters. Thank you for adding new items to even the smaller sections of the menu and for looking out for us gluten free patrons! I didnt know I could love this place anymore than I already did. Update: shout out to Lauren for fantastic service!! Dietary restrictions: Gluten free options! Parking: Tight when busy but when frequented on happy hour its no issue.

We enjoyed the food there. Staff were very friendly and helpful.

20 dollar gift cards are garbage don t take it.

The White Rock location is a mad house. Our order was cold. We gave our name at reception, and then waited and waited while other people came and went, collecting their take out orders. Finally, I went to the desk again. Turns out she had our name wrong and never bothered to ask about this other had been order sitting there. Our food was cold. We ate a few bites and that was that.

Was just ok. Dirty side plate and fork.

I was attending a surprise birthday party. The food was excellent. There were several people serving our group. The server that took care of our table was Gurjot M. She took all of the orders and fulfilled everyones wishes. Everything was delivered with a big smile. I was impressed, considering the size of the group. I am hoping that she gets recognized for her efforts.

Had Sydney as our server and she was incredible! Loved our time here. She made us feel so taken care of.

Had the best time at cactus tonight. Our server Sydney was amazing! Super friendly and easy to talk to. Was made to feel our table was top priority. I have a food allergy to specific nuts and Sydney took it very seriously. I will definitely be coming back.

I went out to cactus for my birthday with my friends and I had the most wonderful experience! We had the most amazing server Sydney B she was incredibly caring and patient with us. She was also very attentive and was quick to help us. The service was top notch the and I enjoyed my ceasers.

I find the food portions to be small for the amount youre paying and the service to be ok .

Got taken out by my best friend to celebrate! Bobby our server was super delightful , kind, attentive and an over all joy! GIVE THIS MAN A RAISE HE IS A GEM!

4 of us had a wonderful family dinner on a Wednesday night. Food quality was great, service excellent, and the drinks were exceptional. This place is managed very well kudos to the whole team!!

I love their happy hours!! I really think it s value for money. Cactus also makes it a point to celebrate your happy moments with a complimentary dessert

This Cactus Club Cafe has one of the best ambiance and food is always good, maybe they could improve on their desserts. My favorite is the Creole Chicken with dirty Vodka Martini Food

Had a great experience, enjoyed the atmosphere! Thanks to the team at South Surrey Cactus!

Foods always consistent and good! What more can you ask for?

Mo Kinteh is an excellent chef. Will be back again.

Great food, service and atmosphere..

Good times every time

All around one of the best restaurant chains in Canada. Always quality, always good food and drinks, always beautiful nice people. Blackened steak was excellent.

Everything was great , I had a new truffle Parmesan chicken and was good but the cream sauce was salty .

I believe it was the manager whom I cannot recall his name, handled a situation very well. We were late for our reservations on Saturday night, he accomodated us and got us a table. Thank you for finding a solution, it is very much appreciated.

Family of 6 for birthday celebration. Three had the signature butternut squash ravioli with prawns, I enjoyed the rigatoni bolognese, my son in law enjoyed the Tuna Poke bowl and my grandson devoured the Cheddar Bacon burger. I like the menu-it offers something for everyones palette and appetite. Good service

Always great good and service.

I have been to this cactus club on numerous occasions, there s always a nice buzz in this location. We had reserved a table in the patio for 6 PM. The seater was willing to change the original seating to another one that we preferred. Our hostess was Maya, and she was simply amazing. She was attentive and very sharp in providing options, and helped me in making choices, when asked for. I initially ordered their South African merlot and then decided to change it to their house wine when I realized that their house wine was something that liked. She switched it without any hesitation, and even promised to change it if I didn t like it. I also asked her if the BAKED CHIMICHURRI STEELHEAD was something that she would recommend, and she said she had tried it and absolutely loved it. I completely agree with her,I loved it too. I would definitely have that dish again and would strongly recommend others to try it, goes very well with their Red House wine(Not Monvin-I dislike that one). She wasn t pretentiously over friendly, yet she was very capable and efficient as a hostess. Fantastic service Maya, keep it going.

Love this place Such good food and service Food

This was my most favourite place to go to on weekends, nevertheless had terrible experience last night. The service was slow, the Indian sever who was taking care of our table had no manner to greet, was rude. We were served starters and main course all together, food was good and tasteless, we had to ask for cutlery as it was never provided at our table. All in all , I am quite disappointed my their service. The Indian server serving us was repeatedly saying I am new here so that s why things are not the way it should be .. I mean really man!! How can they put the people on shift without giving them proper training and if they had to in some case .. please train atleast your servers not to use this as excuse for terrible service .

I always Visit Cactus never had this kind of experience Vegetarian options: Less options for vegetarians Food : 2/5 |

Wow! What can I say, this place was absolutely amazing! Me and my family took our sister here for her birthday, and we were blown away with how good it was, we have been to Cactus Club before, but it Abbotsford and it was for pasta (which was amazing), but on this recent visit to Surrey, we finally got to try main-meals. The Crab Cakes frites were delicious and tender, fresh taste, warm, I chose to upgrade from Sea-salt fries to Truffle Fries, and did not regret it! So good, the tartar sauce was just right as it complemented both the Fries and the crab cakes. The salad that came with my meal was prepared in a way that I had not seen before, and it was so good, fresh, it came with a lemon on the side which even further enhanced the already delicious flavor, it was topped with these little crunchy balls. My brother ordered a 16 oz steak (medium rare) it was so juicy and tender, props to the chef for preparing it perfectly, and seasoning it well! Finally for Dessert, we initially had ordered the New York Cheesecake, but quickly found out it was sold out, so we chose the next best option, The Egg Nog Cheesecake! And I don t regret getting it, when i tell you it was good.. IT WAS GOOD, the silky top, with the textured base, the burst of flavor is un-describable. All in all, this place is a 1000/1000 and i strongly suggest you try this place, it s well worth it.

Prices are getting up there!

Its cactus. Happy hour is good Food

Super slow service. Took 40 mins for order to come and another 30 mins for bill. Order Cajun chicken sandwich, had burnt taste to it. Disappointing experience.

I had a good experience at this location, my wife and I had ordered something and received the wrong meal, but the staff were very kind and because of the extra wait to get our proper order they waved off the two meals. I wasnt expecting that at all but I was greatful and would eat and enjoy the atmosphere at cactus club again. Thanks and kind regards to the hard working staff at cactus club South Surrey.

Such a surprise! Food was delicious, every bite as good as the last. Cant wait to drive up from Washington again. Worth it!

Horrible service for doordash drivers. The order will be sitting at a table but they wont hand it to you until you ask them 5 times for it. On top youll have to listen to a group of front desk employees yapping relentlessly

Great service and drinks. They accomodated a party of 18 ppl on short notice

Ultimately this is a cactus club, the food is amazing, the atmosphere is very good, along with the service. For the price I am finding it harder and harder to want to go anywhere else. This specific location has always served amazing food, no complaints.

Real Goods

Didn t send any salad dressing with my greens side Food

Came in for a boys night with my son, and you guys nailed it once again. Our waitress Margo was absolutely amazing, she was kind, attentive and on point.

Great server, great food. Well be back.

Terrable service. 30 min waight for drinks and took almost one hour to receive are bills after are meals where done. arrived at 6 did not leave untill 830

always consistant in their food and services. love the place.

Always great food! Service is good and they always make sure things are in order

I usually rave about the food quality. This time was the worst meal Ive had in a long time. Ordered the Hot Chicken & Pickles. Chicken was very poor quality all dark meat, consistency of a sponge. Like at a bad Chinese restaurant. Very disappointing for a Cactus Club, hope they rake this off the menu.....so bad. Absolutely disgusting

Consistent as always. We had a large group and everything was correct for the most part. Took a little longer than usual but overall great franchise visit.

HostessSimran very nice thank you. Chantelle waitress very smart. Good waitress. Thanks Dave Food : 5/5

The food was good but the price was ridiculously expensive. One crab cake for $19! Seriously?

Nick was an amazing server, very attentive and accommodating! Request him and definitely visit this cactus!

Food is great but the service here is pretty bad compared to other locations. Every time I come here the hostesses are rude and not helpful

Excellent location. This is a great place to eat. I ve never not seen it crowded.

Very good service and pleasant atmosphere.

Great happy hour food after a day out seeing the views! Good tast and happy hour prices, love happy hour! Food

Love this location. Beautiful restaurant, friendly staff, always great food. Festive menu is on. Coffee Frappe is where its at!

Always love to come here and chill! Servers and bartenders are awesome! Specially bartender Sean! He s awesome!

Came to this location and had the best service from Shaun the bartender, always smiling and knows what Im going to order. Superb service

Catherine was an amazing server . The food was great too

Great szechuan chicken lettuce wraps but my friend said her steak was very tasty comfortable place my friends end said her steak was very tasty not what you I would old call a criticism

Great restaurant! Servers and hosts are all very friendly, kind and welcoming. Food was great and the Zero proof beverages were refreshing with a nice decoration :) They have variety of entrees as well, my favorite was definitely the Avocado dip which was sooo flavorful!!! They have many main dish options, vegetarian and vegan. I believe they have gluten free options as well which is awesome! The place itself was beautiful, really cozy but also fancy. I will definitely come back to eat here, loved my visit! Thank you

Had a nice time with my son. I totally forget what we had... But it was good! Haha. Hadnt been to that area of South Surrey for a while so it was nice to visit some of the local businesses in that area on that particular day. South Surrey has changed so much over the years, its very interesting to see restaurants like this, and other places, where pastures used to be! Haha

Great place! I only had 2 days visiting the area. Before I left, a friend brought me here to eat. The place is clean, cozy, and classy. The hostesses are on the ball to get you seated, and the waitstaff is attentive to your needs once youre settled. The food was great, but I would make a recommendation for customers... We sat in the (enclosed for winter) patio area, which was very loud. If you want to have a conversion, Id recommend staying inside the main dining area. Its a darker and more intimate setting. Im sure once the patio is opened in better weather, its fine, but its an echo chamber closed in. If Im ever in the area again, Ill be stopping in to explore the rest of the menu. There were a great number of dishes I would have loved to try, but the stomach is only so big!