13580 102 Ave, Surrey, BC V3T 5C5, Canada
Founded in 1928, White Spot is the longest-running Canadian restaurant chain based in British Columbia, sourcing the freshest, premium local ingredients possible for their menu items. They are best known for their award-winning burgers, Pirate Pak kids meals, hand-scooped milkshakes and secret Triple O sauce. Along with Triple-O's, the White Spot chain operates over 128 locations across British Columbia, Alberta, Ontario and Asia. Their philosophy and effort has kept them as one of BC’s Most Loved and iconic brands, for almost a century.
Arrived 20 minutes before closing and the staff was very accommodating. The service was friendly, the food was out quickly, fresh and tasty burgers and fries. Would definitely recommend.
Today I was popping to grab some poached eggs and hollandaise sauce for my dad struggling with esophagus cancer and was really having a crap day. Debra the general manager was kind and generous and made my entire day with her sweet offer. My dad loved his eggs and sauce as it has been over 1 year since he last had it. Thank you again. You never know what people are going through and her lovely smile and kind gesture really meant the world to me and my dad. I am tearing up as I write this. We have been visiting this location for over 50+years and will continue to do so. We need more people like Debra out there. Thank you!
Nice place to stop by for happy hour in the neighborhood, the appies were tasty and the portions were good. There’s plenty of parking at the back of the restaurant but the location is not the best.
Tasteless food in coma decor and service is mid at best. The menu is appealing but I have been served rotten lettuce, raw hamburger or had my order messed up at this location too many times for me to not write an honest review as I know most reviews are fake. The fries and onions rings are burnt and the burger I had was tasteless mush. The 'creamy coleslaw' is dry chunky cabbage. This menu is 'old school' comfort food but it is not getting made right at all. I also think not being greeted at the door is cheap. The staff seemed completely new to serving. Overall the prices are crazy, if you want to spend $30 for an average burger or $10 for a milkshake, this is the place for you.
This White Spot in Surrey is the place I highly recommend, food is always fresh my choices from menu are any Eggs Benedict, order is ready in no time with kind employees. Plenty of parking spots for free and easy access to the restaurant. Overall thumbs up for this place.
The food is horrible and disappointing. The dipping chicken tenders are the size of chicken nuggets, I could get frozen chicken tenders and make the same thing. The chicken sandwich is thinner than a chicken sandwich from KFC. The fries have no seasoning not even salt. It tasted bland and like frozen food that was just reheated. The worst part of all is that the wax paper ink bled into my food and I have green ink on my chicken. Oh yea and they advertise the dippin chicken with dipping in the name but won't give you your dipping sauce lol. The workers were not polite or professional either when the food was picked up.
Good service. Food was ok, portions were small, definitely over priced for the amount you get. Very typical pub style food. Place was almost empty, went on a Thursday night after 7pm and we’re one of maybe 4 tables total, one of which was staff on break.
The food quality, presentation and service is quite consistent at White Spot despite which location we go to. The servers at this location seem to change often, but their service is pretty good. If you're looking for value... then this is a great place to be. I like that their menu rotates and offers seasonal specialties, local beers, and kids meals. There is ample parking for this location so give it a try!
Great meal
Not my favorite but the staff was friendly.
DONT EAT HERE
Long wait for food and the music was too loud
This place has some great sandwiches. I ordered the Toasted Shrimp Sandwich on multigrain bread, accompanied by The Spots Side Salad. It was very tasty. My husbands sandwich came with fries that came cold, we informed the attendant and she promptly offered new ones. Rating 10 for the service, we will definitely be back! To go, we ordered the Strawberry Rhubarb Pie and it was simply divine! Just ask!
Restaurant service, beautiful furniture and their successful layout. A white crow among all those cafes around the district. At the same time, its not that its more expensive, the taste is normal, but not more.
Bad food and service
Overcharges for no reason and most unhygienic place I have ever eaten at from unhygienic servers. Deserves zero rating
The place was amazing
Paula our server was amazing! We were celebrating my husband birthday
Nice place...clean and friendly
Every time I go here I have an amazing time with amazing service!!!!!! I highly suggest choosing this White Spot, youll have high class service with some really good food with a great atmosphere with the right energy... Keep up the great work White Spot!!!! Kid-friendliness: Its all around great service and the kids always love the pirate pack
Its white spot, always classic.
one of the better white spot locations
Pretty good but fish and chips really pricey nowadays for this place. :( unless they make it that high of a price so you order their other dishes.
I visited in the evening around 6 pm. Though the food is not bad but the team members are very unprofessional and unfriendly.
I was at white spot central city, Joga is an amazing person; super friendly and helpful. Will come again!
We had one of the best dining experiences here all thanks to Joga! He was so friendly and enjoyable to be around! I wish I could give him 500 stars instead of just 5! Kid-friendliness: Joga was so friendly and sweet to our 8 month old, made him smile and chuckle multiple times during our visit!
Great service and great food. Definitely going back to this location.
All of the foods we ordered were great. The personnel here is also attentive. The atmosphere is pleasant and tidy.
The cuisine here is incredible, and I highly recommend trying them out. The service and ambiance are really pleasant and clean.
We always get great service from ( I think his neme is Joe!) Always a smile and friendly face. Love going for an afternoon happy hour. Kid-friendliness: Pirate Pack says it all
Great place with amazing and accommodating staff
Always great food and service. Try the special items on the Seasonal menu.
Sat down for Happy Hour. Once we received our food, waiter never came back around until after everything was finished, and only because we flagged him down. More importantly, paying 8$ for 7 onion rings feels insane. Expected a plate of onion rings, basically received a side portion.
The meal is fantastic, the service and atmosphere are excellent.
Restaurant was very clean. Service was exceptional. Food
Fast service yummy food
An expensive burger king with a rustic atmosphere. No more elaboration needed. Food
Think servers name was Jilliana had dark hair and glasses. Great server and very understanding when my grandma went to the wrong white spot so we had the table for longer. Thank you for great service food was great
The people working the takeout are amazing. They work so hard. Order is always perfect. You just dont see service like this anymore. Excellent job.
Great spot to visit at any time to enjoy a lovely environment and delicious food!
Nice White spot. Clean location with great service. Food is always cooked well. Always have a great time when I go here with family or friends. Vegetarian options: There are vegetarian options here. Kid-friendliness: They are kid friendly and have kids menu items. Wheelchair accessibility: The restaurant is wheelchair accessible.
Excellent service by Joga7636 amazing amazing, very professional courteous attentive and overall positive.
My friend suggested this place, so we went there. Hes right; the food is excellent, the service is wonderful, and the prices are reasonable.
Title: Disappointing Experience with Rude Staff Member Review: My recent visit to the restaurant was marred by an unpleasant encounter with a staff member who displayed extreme rudeness and lack of professionalism. This isnt the first time Ive experienced such behavior; its become a recurring issue. The individual in question, described as a tall, brown man with a mustache, exhibited disrespectful behavior towards not only me but also other customers. Its disheartening to witness such behavior, especially in the food industry where customer service should be paramount. The staff members audacity to ask customers to leave is unacceptable and reflects poorly on the establishment. It begs the question of how someone with such demeanor could be hired in the first place. As a patron, Im deeply disappointed and feel compelled to voice my concerns. Its unfortunate that my take away order experience was overshadowed by this incident. I urge the management to address this issue promptly to maintain the integrity of their establishment. Such behavior should not be tolerated, and measures should be taken to ensure a positive and respectful environment for all customers.
I was treated very well here.
I came in for dinner and received amazing service from a lovely server named Anna tonight, she was very accommodating and attentive and provided amazing service. When she brought out our order it was the wrong burger and we kindly told her and she fixed it right away and the new burger came out really quickly. When we went to pay the bill we used the wrong card instead of a gift card we had and we were told a refund was not possible. Anna went out of her way to buy the gift card off of us and she said it was because of us being nice about the burger. You dont find people like that anywhere!! Keep it up Anna!!
The atmosphere was pleasant. Their hamburgers are excellent, and their staff is attentive.
Its Whitespot...legendary (see what I did there).
Best milkshakes
Ive gone there several times and they have a creepy bald guy that no matter were I sit he attaches him self to our table like clear across the restaurant. He is politely rude and brings the food cold.
Its white spot, whats not to love? I had the lettuce wraps, which ended up being too spicy for me, but just order ranch, youll be fine, trust me. I was there with coworkers and we can have fun anywhere. Everyones food looked great, service was a tad slow, the server said it was so busy with the handful of tables, but who am I to judge, we still stayed. Also, they dont charge an automatic 18% gratuity for tables over 6 people, so bonus.
Great service from both server and kitchen manager. My toddler enjoy being entertained by the servers. Food was fast. Would recommended the baby back ribs I totally enjoy. Would totally come back here....
The ribs are so delicious, and so is their steak. All orders are ready on time. The customer service is very fine.
Not as busy as it once was, wish it wasnt as pricey.. but worth it, loved the perogies with bacon and cheese Vegetarian options: Salads and pastas Dietary restrictions: Non dairy items thoughtout the menu Parking: Just be wary of the junkies Kid-friendliness: The never changing kids menu Wheelchair accessibility: Bigger booths
Food and atmosphere were fine; standard for White Spot. Service was where they really fell off. I asked if I could order from the kids menu as Im a bariatric patient and cant eat full sized servings. The server didnt seem sure if he could do that (we got the sense he was new to working at this restaurant), so he got his manager. When I asked her if I could do this, explaining that other White Spots allowed me to do this without batting an eye, she came back with, Which ones? with very obvious (and very unnecessary) doubt in her voice. I quickly listed off the no fewer than four or five locations that have no issue with me doing this. She said that shed let me do this, just this once, and then left. I really dont appreciate this kind of service. Im basically explaining that I have a medical condition that prevents me from eating full sized servings and asked for very reasonable and simple accommodations to be made for me. If I were ordering this to go, there would be *zero* conversation about this. If I said I was allergic to hazelnuts and ordered a dessert with hazelnuts put on top of it, the kitchen would remove the hazelnuts without second thought. If I said I was Celiac, the kitchen would make sure there would be no cross contamination in preparing my food without second thought. This really isnt all that different so why do I get all this attitude? Add to that, they quite clearly wanted our table to leave after a point by the way they would very pointedly and repeatedly ask if there was anything else we needed or wanted. There were no parties waiting to be seated at the host station, there were no fewer than a half dozen available four tops in our section alone. So yeah, I definitely wont be making any active steps to return to this White Spot location. Ill continue to go to the other locations, like the North Road location in Burnaby, where they actually value my patronage.
Great service thanks
Ive been here a few times and its always been good but today we had Ana as our server and she was fantastic! Incredible service!
Great food , great service , free parking & wheelchair accessible ..
The best restaurant experience of my life. I would give sacrifice my firstborn child to Sakshi <3
Food is okish. Had waffles with strawberry sauce. Syrup was soo flowy and not tasted fresh. Strawberries were not that fresh at all. Service was good. Coffee was not hot at all. Overall not a pleasant experience.
No complaints. The food was great. The service was good. The atmosphere was quiet.
Love the food . I just wish their meat was halal
It was a very nice dining experience for my wife and I although it was a bit noisy at the time. The food was great even at the increased price which has taken place at pretty much all restaurants these days. We will go back soon.
steak medium rare Delicious
White Spot is consistently decent.
All good
I love coming here with my family food is always great and the waitresses and waiters are really friendly and I will be back definitely:)
Typical Whie Spot good food and service.
good food. good service.
So I made a reservation for 10 people 2 weeks in advance (I believe that s enough notice?). Called in a week in advance to confirm if my reservation was in and to see if we could adjust 2 people if needed. They vehemently agreed and assured all would be arranged for. On the morning when I was to welcome my friends at this location, I realized they gave us 1 booth and 2 other tables (not connected or near each other in any manner). Asked them if we could have a connected seating arrangement, they merely shrugged us off and said they didn t have an extra table to add in between 2 of the tables we were allotted. The manager did see 8 of us fumbling about and left us to actually drag the 2 tables closer to each other to accommodate the party. Also the fact that when I entered, I saw that they had accommodated another party of 10 in another section from ours. I can understand if you re busy at the time, but having made a reservation so well in advance, i feel like the manager could have been honest enough to let me know he wouldn t be able to accommodate us than expect us to adjust at the 11th hour in whatever we got. We would have just gone to a different place with better service in that case! I love White Spot and have had great service at other locations; this one just doesn t cut it, and now I just have a very bad memory of having hosted a brunch at White Spot.
Great food.
Sure not what used to be. Unfortunate
April 19, 2023 Thank God this place is a chain. I liked the food (even though a bit pricey) and the milkshake. I had 2 servers that were so rude to me and my colleague. After 1.5h that we got there, not even 20 min after we ate one came with the bill. (It was around 4:30 pm, so they were not going to close and there were enough spaces for new customers). My friend and I, neither of us had asked for the bill. Second problem was when a red haired server came saying - are you ready to pay? And after we said no, she commented with a grumpy face to her colleague - they don t wanna pay! That was rude and not a treatment that any customers deserve. I hope this doesn t happen with you. I also hope that management talk to these servers.
Joga is the most amazing server and human on the planet. Hes so sweet and welcoming But when we went in last week, and he wasnt there.we had a server give us a bill for 70$.. my mom gave her 80.. and when she took the money and walked away..she put her hands in her pouch and came back andn told us we only gave her 60$... very disappointed in this server/ restaurant, which is annoying because we go to this location all the time for joga! But I think we will start going to guildford... Kid-friendliness: They are miserable when you have small kids
It was ok ty
every time I go in theres this lovely shorter girl with red hair, always a great host with excellent service very polite and kind. I thoroughly enjoyed the legendary with cheese last time I was in... would definitely recommend :))))
Good service and good food!
The first time that I can say I have ever been disappointed in a meal at White Spot. The new item we tried was the chicken wraps and it was okay. I usually order a chicken Caesar wrap with grilled chicken. The wrap was dry with hardly any dressing and the chicken tasted like it had been sitting in the fridge for a couple of days. The meat was cold. I asked for more dressing but it did not change the old chicken taste.
I was extremely disappointed by our server on May 4th 2023. Our server who is between 50-55 year old short grayish blond hair woman serving us between 12:30 to 2pm giving unnecessary opinion on how I was tired of waiting my guests. Also dropping fork under the table and suggesting to one of my guest to pick it up for her and standing and see my guest did it. I have been coming to this place more than 15 year and will continue be a loyal customer. Hope the management do something about it.
Had a great time visiting with old friends while visiting from Ont. Food was great and plentiful. Waitress was very knowledgeable and friendly. Also, clean as well. Food
We had high hopes for this place based on the menu and photos, but should have read the reviews first. The prices are high, much higher than the photos of the menu that have been uploaded. The portions seemed reasonable, but the food and shakes were just terrible. If all the locations are the same I don t understand how they have so many and how they are staying open. This store was empty. The staff were polite and helpful, it s just the price and food, which I guess is basically everything. It s really a shame as the menu sounds awesome, it just tastes terrible
Great restaurant, great food.
Food cold
Love the Eggs Benedict and the company of Barb and my momma
Hood food Service was nice No complaints Food : 4/5
Consistently good tasty food and friendly reliable service!!!
Great birthday lunch
Perfect service and food. Skilled servants and kind staff
Great food and service
Eexcellent restaurant. The food & service were great! Vegetarian options: Dont know. Dietary restrictions: Just tell the waitress Parking: 102 & King George, Surrey Kid-friendliness: There were kids there, well behaved, too Wheelchair accessibility: Available
Should have expected as it was fairly empty. Food was poor - dry/overdone, and portion was small for price point. I could have gotten more and better quality food for the same price at cactus or BP. Definitely will not make that mistake again. I will say staff was really nice.
Was very quiet and the food and service was great.
The service was bad
Clubhouse sandwich was delicious. Fries were lukewarm and spongy.
Good service, good food.
Another great meal and great service. Kids always have a great time. Leftovers take home boxes for movie night.
The food portions got smaller. Seems like the cooks are cutting corners. The price have gone up too. The same Spots breakfast have gone up from $14 to $19. Food
Even tho it is centrally located but the ambiance inside is quite and peaceful and as always the breakfast was good and the service was good and comforting
Just ten years ago this restaurant had good portions and was worth the prices you pay..Today the portions are quite small and food is only okay tasting ..The staff are friendly and location is quite good
I started regularly attending White Spot (Central City location) back during the COVID-19 days and made some pretty genuine, pretty solid connections. The staff there are all incredible human beings (especially Joga, who never fails to have our order en route as were sitting down). One of THE BEST happy hours (2-5). Try the gochujang lettuce wraps. Youre welcome. Parking: Easy parking. Kid-friendliness: Its a family restaurant. Wheelchair accessibility: Super easy accessibility. Especially with the patio.
Great mushroom veggie burger
Nice place
Still yummy after all of these years!
We came as a team event and had a OUTSTANDING server named Wynson! Also he s very good looking ! He definitely deserves a raise!
Had a good experience at White Spot. Our server was polite, helpful with requests and overall great service. We tried a new dish, hummus & tzatziki. Nice spin on this appy. Could have used more bread though. Recommended and will visit again.
Nice
It brings back feelings of childhood
The served man did not talk nice he talked very rudely
Staff were very friendly and helpful. But, this particular one had an odd smell to it. Food tastes bland also.
Had breakfast. Potatoe was undercooked. Waffle wasnt great either. It didnt seem freshly done. The service was great.
its okay food was good .
Clean, fast and great service!
Legendary
Biased as one of my fav restaurants. You know what you are getting. Service is pretty decent and my grand daughter loves a pirate pack. Best kids activity sheet and crayons. Value is good as well. Kid-friendliness: Mentioned above. Fav for my kids and now the next generation
Regular at this location, food is consistent, staff is attentive, atmosphere is as expected Parking: Easally ten free parking spots Wheelchair accessibility: Accessable
For starters stood at front for almost 10 mins to be seated. Should of known then it was a lost cause. Got seated. 1 server for whole resturant she is about 80 and moves like my dead grandma nice lady BUT no hustle in that step. Ordered coffee and tea. Coffee arrived after 5 mins. 20 mins later still no tea no waitress no nothing just a bunch of confused customers. Finally see server taking a table of 6 drink orders try to catch her eye and nothing. So we threw a 5$ bill down for the coffee my husband barely touched and walked out tried to catch her to tell her but again didnt even notice us . In total we were there for 35 mins. Wont even bother coming back what a colossal waste of time. This location use to be good what happened?
Fantastic breakfast. The benny is always great. Took a while to get our bill though.
The food was good, a bit of a wait for it but I think they were short staffed the last time we were there. Weve eaten here many times before and their coleslaw is delicious. Hubby and grandson are partial to their shakes
We fortunately get the same server and she is awesome. I dont know her name but she is a mature lady with brown hair. We go in for dinner occasionally and have never had a bad meal.
Staff has high attitude, they spoke in hard tone with me, I felt like I did something wrong when I entered in this white spot near walmart at king george road. One person gave me so bad reaction that I can t explain in words now I will never visit there again in my life.
Our server was very good and so was the hostess. Im just blown away by how expensive its getting to eat out! Our breakfast for 2 was over $50. 2 teas and 2 mains!
Well I havent been to this place in about 3 weeks , I go there this morning for breakfast, and this guys says , he cannot let me in because of a hair incident a few days earlier, I ask the guy to check the cameras , cause I know i was not there , anyway, this was not the way I wanted to start my day. CLEARLY I WILL NOT BE GOING BACK TO THIS LOCATION FOR A WHILE,
I go this location first and last time staff is not good
Took 5 minutes to finally get seated and then I waited 10 minutes to simply get served. Not impressed with the service, I really hope they become more aware of their guests next time :(
Kids love it
Best breakfast dish ive had, shrimp avacado Benedict was excellent. Really nice and cozy atmosphere and great staff.
Great food
No malt vinegar. Service not bad Food
The service was quick, thorough and incredibly polite. The coffee and Earl Grey tea we ordered was fresh and tasted really good. We were only escaping the cold rain while at the restaurant, but this small experience made an impeccable impression. Food
Great service!
Teriyaki bowl and lemon chicken bowl was yummy. The kids also enjoyed their fish and hamburger overall very good experience
My friend ordered a Lettuce Wrap and when it came, the Lettuce was salad size pieces!! Lol how do you make a Wrap with a piece of Lettuce thats barely big enough to wrap around a chunk of chicken let alone the carrots n cucumbers!!! Hello????? The servers friendliness kinda made up for the lack of the Wrap!
If you are a delivery driver you have to bring a thermal bag with you otherwise they are gonna give you a headache and won t bring the order to you even if you have a hot heating car it doesn t matter. Seems like they make their own rules.
White spot is white spot the fields always usually pretty good
Got skip order but denied due to thermal bag issue but later that same order handed over to other guy without thermal bag. And the lady working at back door (maybe a manager) she is so rude and don t know why she have so much attitude.
Good ol White Spot. Nat Bailey. Decent happy hour.
Good choice for a quieter sit down lunch near Central City Mall in Surrey.
Today I accidently tried this place. I ordered a salad with coffee. Both were great. Very freindly staff and a great atmosphere. The only thing I didnt like was that the boil egg on my salad was too cold.
I waited a long time to get service. The food was ok,but small portion size.
The service here was good and the food was super fresh!
Its White Spot, what can you really say. Food is almost always the same, always good and decently priced. Has a kids menu and seniors so it has something for everyone. Service was great this time and wasnt busy. Always a family favorite.
Came with a large group for a breakfast and it was a great experience.
steak is amazing and the service always with a smile!
Always satisfied with food and service!
Had the prawn and avocado bowl