Tim Hortons in Swift Current

Poor customer service Gave wrong order Food

Very good coffee

It has the worst drive-through staff Ive experienced in all of Canada.

Good Service And Fast

Very fast and accurate

One tima the same as the next only stop for a coffee in the way by

Had to pee.

It. Was nice to find me able to get a good cup of coffee , especially being on the road for almost eight days and being out of the province. Service

Helpful staff. Good food at a reasonable price

I stop this place every month 3 to 4 times. Today I get breakfast here but not good , cuz bacon was not cooked and also feels little attitude from serving. I hope next time I have to give you excellent review.

Asked for 50 assorted timbits, sure got 50 timbits. Of two different kinds. If you don t have assorted, just say that. Save us both the headache

Washroom needed cleaning. Food ok. Service pleasant. Food

Wanna turn down your lights when you re not open there bud? Not very Canadian of ya. Thinking the beacon of glow meant some fresh bean juice on a snowy night, SIKE Even your neighbours at co-op know now to visually communicate being closed. Both Tim s in swift closed. Mc Donald s saved the day I guess.

messed up my order 4 separate times then the workers got upset. worst tim s in swift current. no one can do anything right there.

Tim Bits tasted excessively sweat, unbearable!! Garlic and herb pastry tasted stale, like being in a freezer for a few months!!

It was good. I was traveling from Calgary and I was looking for a coffee. I liked the way serve everyone.

There are bones inside the chilli soup.

Great store

Waste of time. I was waiting 15min and they didn t even start my order. I spoke to them, so they gave me 2 coffees instead of 4. If you have free hour feel free to spend it in queue.

I could hardly understand the gal that took my order. I had some questions about a menu item ( a bowl) and she could not really tell me. I ended up ordering chili. It was very watery. Had to ask for a spoon. Restaurant was very clean.

Easy access, good service

Muffins were light and fluffy

Thank you it was a well needed coffee, the friendly smile was much appreciated. Thank you.

Great staff.

Canadas coffee house

Honestly for showing up like 10 minutes before close the donuts were still soft and it was still super quick with a bunch of variations not just last of the batch.

Server was pleasant. The donuts were fresh, what there was to choose from. The chicken craveable had only tiny chicken pieces in it. But, the sauce was good. Reg coffee good, decaf was watery. But.... very dirty toilets/washroom. They did have sanitizer! Yay! Dietary restrictions: Would be nice to have gluten free options... Parking: Very tight parking spots!

80% times you will receive wrong drink

Without fail my order is incorrect again for whatever reason this location has trouble doing a simple job (listening to the order) after being told to wait at the pedestal while my food was prepared they still got it wrong DO BETTER

Dietary restrictions: The wraps and bowls are great - good choice for gluten free options. Had an ice capp almost every day. Parking: Great location - close to Pharmasave, Real Estate office and Red Apple.

Dirty bathroom, sink had not been cleaned In quite some time.

Nice staff and good service.

Told the staff there was no toilet paper in one of the washrooms. They acknowledged and did nothing about it in the whole 10 minute wait for the other washroom to become available.

Tim bites are wow

Shame on Tim Hortons. The parking lot is absolutely disgusting, especially the drive thru. The garbage cans were overflowing and there is trash all over the road and across the street. This is Canada not a 3rd world country.

Amazing

Love Timmies!

Tasted great, as always, got 2 grilled cheese meals but both hashbrowns came cold, almost like they were just taken out of the fridge before getting put in the bag.

Nice service

Amazing experience

Clean and quick

Terrible service. 3 staff only waiting on drive thru customers leaving us instore to stand there and wait. Finally had to ask them if they could take our order.

Parking: Plenty of free parking. Kid-friendliness: .... its Tim Hortons!

Very nice coffee!!!

Consistent taste and fast service.

Itd be niceif the power button on door worked.. I brought it to their attention a few weeks ago and they still failed to do anything about it..

Always nice to grab some late beverage and snacks

Is the drive thru 24 hours?

I was at this location at around 5 pm thanksgiving day. The employee that helped me was rude. Terrible customer experience. I will not be back...ever.

Cant get am order correct, have to repeat myself way too many times and still they got my order wrong

My partner and I regularly go to this Tim Hortons, have been for over two years. Lately the service has gotten slower and worse over the past month, for example; we ve received RAW beef in not one but TWO craveables, we ve been served BURNT coffee and on more than one occasion we ve had to ask for spoons, missing food items, etc. as someone who has worked in the fast food industry and café industry, this is unacceptable to be treating polite loyal customers this way.

it s almost like they put the lids wrong on purpose. It cannot be that hard to 1. Not overfill the cup and 2. place the lid on the cup. Scraping the bottom of the barrel for the gems that work here.

Standard Tim Hortons experience - always appreciated on a long road trip.

I probably will never go to Tim s again. I went to Tim s yesterday to get the new maple bacon farmers wrap. And I finished it and as I was chewing my last bite I looked in the wrap box it comes in and there was a dead bug at the bottom. I honestly threw up all my food. Never ever had that happen at a fast food place. Health inspection definitely needs to go to this Tim s and give this place a look around. So disappointed!! MacDonalds is the choice I will always choose now.

nice

I normally go through drive through and My order is normally correct. Staff are polite and do the best they can. Im under the impression that any difficulties seen in the order process is probably just technical. Perhaps the intercom used isnt very clear.

Extremely slow service- constantly messy and old food

I just ordered 2 large iced caps not even 5 minutes ago and they taste HORRIBLE the service was ok but the caps were not made proper and taste very horrible!

The staff here are the best workers and do their job to the fullest

The donuts are super fresh. There are lots of every kind. My fav are the Apple Fritters and Large coffee. No big line ups.

The girl at the front, was rude with bad attitude. All (customer also the server) people should be respected. May be employee in the store having bed time from their employer.

Excellent

This Timmy is one of the newest in town, it is kept clean, good service, consistent food, just like many franchises we come to expect. However, if you are looking for good WIFI, skip this one and the one in downtown Swift Current. They have been consistently bad for years. McDonald is across the street from this one.

Wish they d honor their hours. Closing early opening up late. Pretty wish washy business management

Traditional best Canadian coffee by far . Nice staff .

Tim getting worse from year to year, permanent mess in the washrooms, checking your orders is highly recommend because they put random items in your bag... I dont want to see this national business rolling down into the crevasse. Tim needs a good manager and it is not a problem of this specific location, this issue is everywhere.

Sad and bad

Very friendly staff, croissants are excellent, thanks for the amazing service

Good customer services and friendly staffs.

*picked up dropped cups off the floor and put them back on the stack* Terrible service. Slow to the counter. Slow to make order. Got our order wrong. Staff really rude: Apparently asking for a straw for your frozen lemonade is not allowed here. Washrooms gross and out of paper.

So friendly and quick!

Rude service and not consistent! Will not come the this Tims again. even the manager was rude and inconsiderate.

If I could give zero stars I would!!! Drive in took precedence meant we waited for 30 minutes in the queue inside despite plenty of staff!!!!

They were outta everything,

Coffee is always hot n food taste great, friendly staff

Extremely slow drive thru service. Avoid at all costs when busy.

Excellent

Hard to bark esspresso machine not working

Going through the drive through I found the person was not friendly. Before she handed the coffee to me, I asked for a cup sleeve, she gave me the sleeve. I asked her to put it on the cup first and she was frustrated at me. The service is often like this here.

Busy

Quick and friendly

Past couple of mornings now my husband has gone through the drive thru and both times he s gone the lids have not been on right, they pass them through the window and have spilled everywhere inside and outside the vehicle as well as all over my husband. I spoke to the manager but didn t seem to sincere about what had happened. This Tims is one we will not use anymore. Very poor service.

Bathroom was relatively clean. That is all they have going for them. 4 staff working drive through and 1 new guy on customers in the building. 15 min to do 3 customers. Several of us left without being served, went to gas station and got very good coffee.

Marginal coffee

Food was warm but not hot.

I used to go through one of our Timmie s every day. They are locally owned by good people and they support our community in many ways. I ve given my feedback at the drive-through windows but unfortunately my experience remains consistent lately. Slow to acknowledge when you arrive, slow to take the order with too many requests to repeat/clarify even when the order is a simple coffee only order. Waited one time for nearly 8 minutes in line and was told it was because one car had a very large order, fair enough, but other businesses will make that car park off to the side while they deal with similar issues so the rest of us can move on. No amount of polite feedback has seemed to make a difference and I find myself opting often to grab my coffee elsewhere these days. I hope it changes.

The usual stop on the trek to and from Calgary from Regina. Lovely store, and perfect time for a coffee and snack. Friendly service as usual. THanks.

Very rude customer service at the drive thru window.

Hi i like food

Always great spot to stop especially while travel, love it

I like the convenience and the location is perfect, I mainly buy drinks, occasionally food

Service today was slow.

The guy in the black Columbia jacket that often works the Window is brilliant. He deserves a promotion. Gold for this business. The food and drinks are standard and consistent for what you expect from any Tims.

Good mechanics

Good food

The coffee was undrinkable swill, for the love of all that is sacred, get it together Tim Hortons

Clean, good service and prompt.

Its Tim Hortons, and it worked for me when I was there.

good service

They get the order wrong 90 percent of the time

Terrible customer service. Lets put the person with the least amount of English, on the drive thru. Brilliant. Have yet to have a correct order & its only 3 items !!!

Wrong order and kept cleaning floor while I stood and waited to be served.

Didnt know what ingredients to put in their sandwiches

I have been there a few times now to grab a coffee in the morning with my to go cup.. and its only ever abouy half full... i pay for an extra large double double refill, but i dont get it..... i havent had that problem at any other tim hortons restaurants. Not impressed

Service is friendly. A couple of late evenings, something got burned so badly at night there was a mist!

Ordered the B.E.L.T. and they gave me all tomato core ends. Tomato ends arent food, they belong in the garbage, not on my sandwich! You have to remember that someone looked at the tomatoes before they put the tomato core ends on my bagel. This is just bad policy for the franchise. Im so sick of these franchise passing kitchen waste off as food.

Second best Tim Hortons in swift, very happy with the food and everything, little understaffed though sometimes and you might have to wait a while to order

I had been there just twice and both times the cappuccino I ordered was terrible.

Poorly managed