Tim Hortons in Tecumseh

The absolute slowest tim hortons in Canada

Ok

Bad experience

Thank you for the great service Especially Sherry and Fran These ladies greet you with a smile every single time Thanks again Food : 5/5 |

Cant even get a donut half the time anymore! What happened to this place? Watch out for the deadly pothole in the drive thru!

I came for an iced coffre and asked for extra base. I had to go back to the counter and ask for it 3 times because the employees wouldn t get my order right even though I was very specific about my order. Tim Hortons do better

The best coffee

I have been 14 years in Canada the best coffee I drink today from you guys special thanks to haidar

I enjoyed this Tim Hortons location at 13300 Tecumseh Rd East, Tecumseh, ON. The service was fantastic, very helpful and friendly staff. The coffee was good. I also enjoyed a Raisan bran muffin and my husband a blueberry dutchie.

In the drive thru they cheat you I got a medium amount for the large price. I hope people stop ripping each other off on this dam planet

Our national coffee provider. How can we not but take our hats off ! Excellent business venture.

Every Canadian s favourite coffee store .

Rude staff poor customer service specially drive through! Most of the times they got my order wrong!

The drive thru gets order wrong. They don t even offer a simple apology. Kids working there are rude and without proper training. I will not be going back.

Friendly staff nice environment. My favourite place on weekend place to go. Everyone who works their are really good and friendly. This place is always packed on weekends.

This is literally the worst Tim Hortons for getting your order correct, they also arent very friendly or cooperative when you call to get it rectified. Its not a free coffee if Ive already paid for it, youre just replacing the one you messed up. Admit your wrong doing and offer a replacement as well as a free one on you. Otherwise quit with the wording to make it seem like youre doing a favor, it cost a lot of gas to drive back and forth because you cant get it right the first time. Also the parking lot is THE WORST. The drive thru has the worst customer service, 80% of them dont say youre welcome when you say thank you, they dont smile, they dont even say have a nice day. Parking: Horrible parking lot, soooo many pot holes. If you like your car dont go here.

Staff putting muffins and donuts with out gloves and just throwing it on . The place is not clean.

Service terrible, food terrible....yeah not the same that it was once...

Good place to go and have coffee and talk with friends

Wow. 3 1/2 for their new walnut crunch and this is priced as a premium donut. What a pathetic franchise anymore

After waiting in drivethru for about 22 minutes, get up to window and debit not working. Since I had no cash I dont get coffee. I remember when youd still get your coffee. As a multi billion dollar company, whos prices keep going up, when your debit crashes, youd still let things go that are under $5.00. So my daughter doesnt get her muffin before school...at least I can go to a different Tim Hortons where I will even be able to get my order correct. Only a 10% chance at this one. Im done with this one..bunch of class act

I stopped in for lunch being in the area. Getting out of the rain in here was nice. The lad who served me clearly was friends with their co-worker so it was nice.

Way too expensive. Shame on ur continuing greed.

Worst Tim Hortons of Tecumseh, absolutely awful experience each and every time I visit. Would rather drive to a different province for a bagel than waste my money here. Always be prepared to wait 45 minutes in the drive through just to get the wrong order and be greeted by useless staff that so obviously stands around talking instead of making your order correctly. Comical honestly

Great service

Im not typically a complainer but I ordered a holiday smile cookie and when I got to work I realized they gave me a chocolate chunk cookie with a smile on it. Im allergic to chocolate and the holiday smile cookie is supposed to be a sugar cookie. This was early in the morning on Sat Nov 18th. Im assuming they ran out so they decided to just slap a smile on some chocolate chunk. Not the best idea for those with a chocolate allergy especially if people are ordering in the drivethru and cant actually see the cookie until after...

Absolutely terrible. I ve been here multiple times and they mess up my order every time. Their hot chocolate changes taste and I would not recommend going to this specific Tim Hortons.

Used to go here everyday. Not sure what happened but the last handful of times my food has been gross / wrong. Can t even make a good fench vanilla. Done with this location

I live around the corner and have been going through this drive thru for 10 years +. Ive seen the many different staff come and go but I must say, this has been there worst year yet! In the past two days, I havent received what I ordered, has had sugar when not ordered and cup half full when ordering an xl. After going in to have my order adjusted after waiting ridiculous wait times in the drive thru...I received no apology, smile nothing! From now on Ill drive the few extra kms and go to the one down the street. So disappointing.

Like McDs only better

Awesome ! Cool !!perfect to sit and chat with!!!

Wow Whats with the unbearable parking lot.

Best coffee in town

Friendly people but can t seem to get orders right

Visit this tims frequently the staff Is always very nice!! Especially Cheryl, shes always pleasant to deal with :) thanks !

Efficient service, accurate order

Cleanest tim hortons in the city it would be nice if they were all this tidy .

Could be much better. We know situation is stressful, but its called customer service. Am talking about nice customer though!

Nice friendly staff.. This is probably the best tim horton in the city. If you like tim horton food this is the best place for you best tim food ever.

Great food.

12 or more staff working and yet they have one person working the counter while a line builds up in the facility. I see plenty of staff standing around at there station and about 7 employees huddle at the drive through window.

Either mess up the order or mess up the change. Worst Tim Hortons of all time.

Had the best experience here today. A middle aged lady with big brown eyes helped me get into my Tim Hortons app and I received a free coffee. She was so very pleasant. Best experience I have ever had at Tim s. Thank-you.

Decent doughnuts

Very nice service

Always good

As per usual placed the order only to get to the window to find out they are out of the items Id asked for.

ok..

Good for on the go or a fair sized lounge. w/ parking. Surrounded by a gas bar with a car wash.

Was refused service by manager. First he did not pay attention to my order details and when I corrected him after making a payment he got upset. I asked for two half-dozen boxes of donuts, a 6-pack of specialty and 6 regular and he offered me dozen of regular, I repeated twice that I wanted specialty and he ignored my order. The told me to take a refund because no one will serve me under his management. Manager Reis called me rude. I felt belittled, embarased,humiliated. As an immigrant I hope my english is understood enough, but I was never treated like this before

Terrible Tim Hortons location. They forget something in my order 90% of the time. Recently, Tim Hortons has a promotion where if you spend $10 or more you get a free 10 pack of Timbits. Great promo! Someone must have forgotten to tell the staff at this location as they almost never offer you the promo (despite there being signage on their order menu) and they almost always forget to give you the Timbits at the window. I recently called this location to offer feedback and spoke with a young lady named Jessica who told me you have to order them at the menu, we dont just hand them out at the window. The issue with that is they rarely give me my total at the menu speaker so how am I to know if Im over the $10 limit? I told Jessica that I was calling to let them know that not only do they often forget the Timbits but today I received them and there were only 6 Timbits in the box. HOW HARD IS IT TO COUNT TO 10??? Jessica responded with Oh, well weve been getting a lot of complaints about forgotten Timbits, just remember you need to order them at the menu before you get to the window. Ill never go to this location again, careless kids running the store who offer rude responses when given feedback. There is a fantastic location not 2 minutes away at the AMY CROFT PLAZA who have never once forgotten my order and they always offer the promo with a smile. Doing business with adults who care about customer service will always get my business over petulant children whod rather be at home.

Brutal service. Forget items ordered more times than not. No thanks.

Had nice experience all the time....I love Vanilla , choclate Iced CAPP & French Vanilla...Tastes good

Food and drinks were good. Staff members were complaining loudly about customers in the drive thru, it wasnt very professional. Most of the tables in the lobby were dirty.

Great staff.

11:30 Am got into the drive through line and i repeatedly said my order but was ignored if she didn t know what I m talking about. Had to leave without my timbits order?

Great

Avoid this tims youll be doing youraelf a favor. Long waits lots of confusion ...coffees good tho lol

Good and fast service good place to sit down and relax and have a good cup of coffee

Will only go here if someone in my family has something going on at the medical building next door, its too cold to wait in the car and I need to kill time. Three times in a row recieved sub standard service. Last time I complained I was told that WalMart sold coffee makers.

Nice atmosphere

Always

Half the time my order is wrong when I go through drive thru. The food is mediocre on top of that. Everything Tims in offers anymore has increased significantly in price. If there was a competing alternative close by then Im not sure how theyd stay in business

Worst Tims. Only go there because I work at the medical building next door....always check my order before leaving and when there is extra time in the mornings I go to another one.

Free internet and good coffee. Quick snack for the kids.

Fast and friendly

Its Tims. The wait time fairly short.

Friendly and clean but sometimes forgot my bread when I ordered soup to go.

Typical coffee shop.

Been here twice in the last 2 days. Both times the order at drive through was wrong and they forgot to scan my rewards card both times. Not great attention to detail

The 5 stars is only for the customer experience, because your employees have to work at getting best drive through times , that s why customers end up having poor quality service as well as product. It s absolutely ridiculous that Tim Hortons has these standards. I m a customer and regularly because I enjoy the coffee and most of the food products it I ll be honest, I often go to Starbucks where I m not rushed into ordering, paying and leaving as fast as I can. Slow down and let people enjoy the experience. Tim Hortons drive through should of never accepted debit and it should be for coffee only for those who go through life with blinders on

Great place on days.

Good service, good stock, clean.

Quick courteous service from a young lady named Rosa. All Tim Hortons staff should follow her lead!

Dark roast 1 and a half milk...thats how I roll!

Fairly good donuts for the price.

I stop at this location everyday on my way to work st 5:30am and pick up a coffee and a muffin, I have been doing this for a number of years. In the last few weeks there are no muffins ready. Customer service is great at this location but availability of food items early in the morning is poor.

Good place to hang out with family after going to the movies

Friendly staff

Great food. Love cooffee. Love there services.

Walked in to buy gift cards. Was not asked for reward card. Asked if I could scan rewards card, I was informed by the cashier that it was too late. I asked him to re do the order and he told me he was not able. Would give no stars but site does not allow. No stars for no customer service. Wonder if the dude realizes that Tim s is not paying him. We the customers are!

Excellent COFFEE and quick eats Friendly Bubbly servers

Three staffs stood there just talking and doing nothing and they saw me waiting for service. A couple minutes later one of them finally came to service me. Bad experience there.

Good coffee. Worst bagles on the planet. Only served 2 ways burnt or cold

Always good coffee!

The best coffee ever

Coffee is awful but the steeped tea is very good. Great place for meeting up with friends in the afternoon.

Great

Cool treats

Its a good place for groups meeting and dining.

Just your average every day ordinary Tim Hortons.

Years ago I moved down south to an area that doesnt have Timmies. It really sucks not having them around because Ive always loved Tim Hortons. Id replace Dunkin Donuts with Timmies any day of the week.

Y u m m y

Good

4th straight day of going there at 2pm ordering 2 coffees 1 cream 2 sugars4th straight day of getting 2cream 1 sugar Straight in the trash. Thanks Tim hortons

Ordered a Chipotle sandwich tonight and it was terrible. I was very surprised by Tim Hortons quality now. It used to be one of my favorite places.

If I could give minus stars I would. Worst Tim s around. Rude workers. They rush and push the drinks at you through the window without even glancing at you. They make the worst iced coffee with milk ever. It looks like a glass of milk. Every time. Every other Tim s it looks brown like a coffe. With ice and milk. I don t understand how many times I can return the same drink only to be told that s how we make it . Officially boycotting this location.

Coffee is not as good as McDonalds

Best coffee ever

Its ok

Typical tim hortons

Best Tim Hortons around, IMHO. Super service.

AWESOME

Great coffee and staff but the parking lot surface is a war zone with potholes galore!

Good Tims overall. The parking lot could use some work, lots of potholes.

Very fast in the morning at 6:30AM

Service

Good.

Good service with a smile

When a customer asks for A LG TT that means cream and sugar!

Quick service and they get your order right

not a fan of tim hortons

Quick need coffee