1631 Manning Rd, Tecumseh, ON N8N 2L9, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Girl for order does not.pay attention!!! Had to repeat my order 8X. COME ON WAKE UP! Most important part of my order a SMALL COFFEE DOUBLE CREAM 1/2 SUGAR THEY GAVE ME DOUBLE SUGAR 1/2 CREAM!!!!!!!🤮 Come on pay attention
Consistently one of the worst McDonald’s I have eaten at. Been going there since I was a kid and it was fine until the 2010s but things have shifted pretty dramatically over the years. Since it’s my local one I tend to have to settle with it, but time and again I am proven the fool as the food quality is questionable at best and the staff are disinterested in doing their job well. When I went today the restaurant was out of coke and frutopia so I ordered sprite. The sprite was essentially soda water with a drop of syrup and the cup wasn’t even full. Then when I got home I was greeted to my sandwich being a mess. At least the fries were good but spending a fair amount of money for this is unacceptable.
today we went through the drive through and we had trouble deciding what to order. we saw the new item the mcpops! unsure on what to expect we asked the worker to describe the dish. what we’re told and what we got were two completely different things. the worker described to us a cake pop like treat, instead what we got was a circular donut like dessert. after the experience i feel betrayed, lied to and used. the next item we got was the raptor crispy chicken nacho poutine… let me tell you. DO NOT ORDER THIS. the combination of nacho cheese and gravy was something that was not supposed to be in the same bowl and the stale ahh chips that were on top made them even worse. oh and the chicken nuh uh. after this experience you can be sure i will not be ordering either of these items ever again!!!
Went here to grab dinner quick for my family as we were rushing to get dinner, the service was extremely slow, they handed us the ice cream and pop first, then told us to go wait in spot #2, we sat there for about 25minutes waiting for our food. By the time our food had come, our ice cream was melted and pop was flat, McDonalds needs to get it together, for the price of the food, you expect it to actually be more convenient as they state they are a “fast food” restaurant when in fact it’s a slow food restaurant. It’s cheaper to go to chucks for a $9 dollar burger and fries instead of a $14 dollar burger and fry here. It’s a shame
With how much meals costs, I should at least be getting my full meal. I understand it's busy, and there was a huge lineup today, but when I wait over 25 mins in line, and I don't get the chance to check my order because the parking lot is full, I get home, and this is the fries I get? It's not even half full. Everytime I barely get half full, and I'm going to start asking at the drive thru for a full fry, since your food service workers don't seem to understand how to fill a medium fry. It's a waste of time and money.
Wonderful location, lots of free parking space, free wifi, drive-through available. Open 24 hrs. Their fountain is leaking currently and water is on the floor only in that section. Quite location for dine in. Not satisfied with custimer service. I ordered two chiken wrap happy meal and got chicken nuggets happy meal. They changed it for wraps but then did not put the dips which i requested. Unhappy kids with happy meal. Dine in take out, online order available.
A nicely renovated McDonalds location. Food is typical and what you would expect. Delicious milkshakes. Drive thru can get quite busy especially during and dinner hours. Usually pretty clean inside but they need to do a little better job cleaning tables on a regular basis.
Ordered from the Kiosk, and it seemed like a ghost town. Two employee seen me waiting and just turned around as If not to be bothered. But someone eventually brought my food. The building had really nice upgrades for seats and lights. The food was decent.
Love the coffee
Quick. Kids enjoy the food
Probably best drive through service on town! Very friendly!
Very bad experience with staff and staff made bad burgers with unnecessary sauce in it and were way too slow in service
Service good fast food serving people working there so so Kid-friendliness: They have coloring pages for the kids to be entertained Food : 5/5 |
Terrible rubber like chicken. 10 minute wait for chicken sandwich & diet coke. Threw the sandwich away
I come here often after school and today was a really good experience with this manager named Mariam and my aunt doesn t know how to speak Arabic and she helper her. Thank you
Trying have more registers open rather then focusing on drive-thru and leaving us waiting to order like a heard of cattle inside the restaurant. Disappointed with the service! Service
The eggs in my spicy wrap was microwaved terrible for your health I give it 0 stars
Got breakfast meal and they made it wrong call the location and speak to manager and she sounded very young and attitudes was ok ...didnt seem to go care ...all all I wanted is not to wait for 15 mins in drive thru and still get the order wrong and also if I call to let you know about my experience at least pretend to care
Simple order. Only 2 coffees and 2 muffins. First they lost the order - took almost 20 minutes! Then they gave the wrong coffee!!?? Unless Im desperate, I wont be going back!!! Completely disappointed!!
Mean manager
I went to pay and the manager was being rude and mean because I asked for a refund because I dropped my food
The employees were busy and the ordering machine did not move well even when pressed by hand, so the ordering time was prolonged because the same button had to be pressed several times.
Generally they used to get my orders right until the last 4 visits Ive had in the last 3 weeks. No onions does not mean hide the onions between the patties of a double cheeseburger. Im no longer going to visit this location if this is going to be a consistent mistake because this could actually kill someone who is allergic to onion. An update to this, I revisited, and then they charged me for the mistake they made with my order. Id strongly recommend other McDonalds locations. This one is owned by a scammer.
Got a double cheese burger no cheese
I had a frustrating experience at McDonalds around 3:30 AM while waiting with my 8-month-pregnant wife. I placed an online order, but the drive-thru was closed. An employee informed us it would open at 4 AM, so we waited. The drive-thru finally opened at 4:15, but when we reached the window, they refused to serve our pre-placed order and told us to cancel it. This lack of coordination and poor customer service was very disappointing
Mmmm milkshake
Terrible service
Great staff but the front doors should have buttons to open them
Normal McDonalds food. My issue is that every single time we go through the drivethrough they always get the order wrong even after reading it back correctly.
Ordered ice coffee and strawberry fruit smoothy!
Its ok for a fast food joint.
The food is getting smaller while prices get higher. Their products do not look like their photos. The taste stays the same but tired of the beef patties getting smaller and thinner. Poutines are good, they need a little bit more gravy. Love their nuggets and their points system.
Tried ordering on the app but it didnt work when I got there. Couldnt find their own network. Unable to use coupon and had to spend an extra 2+ dollars plus got no points. For some reason this store it is always something, food order screwed up, cold food to this it is ridiculous
Waiting for my food with a friend (a simple mcdouble and her order) I whitness 2 young employees in uniform and a friend (not in a uniform) reached over the counter opened the glass for the donut case, place their phone inside and then close it, along with one of the uniformed employees touching said donuts before and after placing the phone in the donut case. Which in case Contaminated all donuts on that shelf. Besides that the employees began sticking their head in the balloon display, almost getting stuck a few times. I believe they were on break.. but come on, youre in uniform. I understand people are going to want to have at least a little fun in the work place, but it shouldnt be at the expense of the quality of food. Or plausably getting your head stuck in the balloon case. This happened between 4:30pm and 4:50pm July 20th. Food tasted good though, just wished they didnt contaminate the donut case.
i love hunter
Stopped for lunch after Grand daughters sports class. Extremely busy which meant we got hot, fresh French fries!
All good. Just please stop the menu. Pictures. So false . the new chicken avacado wrap. Duh where is the avacado? Basically burnt chicken fingers and rotten shredded lettuce. No avacado Wth. Just some dressing like ranch. Could make at home cheaper
Food looks like 2 day old
Well is McDonalds, has the same menu from 30 years, I get a big mac Parking: Enough space Kid-friendliness: Play ground Wheelchair accessibility: Very inclusive
Go to the drive thru for fast food and get told to pull around and wait when there is no one else in line. Then they give your food to the wrong car and you have to walk in to find that out. Absolutely horrible service.
i mean it taste really good but i just ordered a spicy bacon deluxe mccrispy and got a regular mc crispy for the price of the one i ordered :(
Friendly seervice!
I had an unfortunate experience at the drive-through today. The staff member, an older lady, had difficulty understanding my order, which led to some frustrating moments where I had to repeatedly spell out my words. Then all of sudden she asked about my accent and said what kinda accent is that with rude tone and I mentioned it was Turkish, her response, Im English, felt dismissive and bordered on rudeness. Its disheartening to encounter such interactions, as everyone deserves to be treated with respect and patience, regardless of accents or backgrounds. It was obviously racially motivated incident.
Updated March 26/2024 6p.m. - went to drive thru for 2 Regular Cream Egg McFlurrys. Both had a few pieces of chocolate on the top and very little sauce. Nothing but vanilla ice cream underneath. No way they were made to standard. Took them home and added our own crushed Oreos and chocolate chips. Never again. Drive-through was busy so I went inside to get a Mcflurry. Waited 10 minutes before anybody acknowledged me. It was enough time to observe the delivery guy yelling for somebody to get his order ready but he was being ignored for the most part. Another fellow was waiting for his mobile order and was told it was being made, and then ultimately that it had been lost, and it had to be re-input at the till. Young guy waiting for a cup of something I don t know if it is orange juice, or what, but he was waiting before I arrived and was still waiting after I finally got served my Mcflurry, which was underwhelming because it didn t come anywhere close to the edge of the cup. Overall a rough 20 minutes inside with no interest from an assistant manager or manager to be found.
Disgusting over priced food. If you bring your children here to eat, you need to give your head a shake.
Take out order was very disappointing. McFlurries literally half full.
Very busy at times but overall a good McDs
Fries are fries, you know what get everytime.
Service, food and everything e as top rate
The staff here is so kind. I went in in a horrible mood and somehow the drive thru worker changed that around. i could not have asked for better service tonight!!!
Im mean... Its McDicks. Im lovin it
Always good service
Burger was falling apart soaked in mac sauce. Need a fork by the end. Now this doesnt mean it wasnt delicious because yes it was good but it was very messy needed lots of napkins it was a bit cold but what can I expect for fast food prices are getting higher and higher portions are getting smaller and smaller ask any questions if you have any
Convenient location near Costco and Superstore. Have frequented here often over many years and never had a wrong order.
Theyll make you wait forever in a parking spot if you go through the drive-thru.
Drive thru always closed when its says they are open..food is always cold and egg mc english muffin is always old and hard. Terrible.
All I got was a big Mac and the bun was hard stale. Pretty sad when you spend so much money and the food quality is terrible.
Always waiting for a simple order at this location for 10+ minutes. And 9 times out of 10 the order is missing an item. Worst McDonalds in the world I guarantee it. I wish everyone would stop going so that it shuts down. Management needs to step up their game.
All Im saying is what the bells the burger party was smaller that a chocolate chip cookie wow next time Ill take a side by side picture of it
very nice. What can i say, its mcdonalds, it took less than 5 minutes for a huge order, and fries were goated as always. had the urge to ask the cashier can i get a whopper lol Vegetarian options: course you can get the meatless big Mac or a beyond meat burger, apple slices, or French fries Parking: plenty and right next to the building Kid-friendliness: happy meals of course.
Always have to wait at this McDonalds. its like they are never prepared.
They probably have an understaffing issue and need to hire more people. This is because whenever I go to this places drive-thru, it always takes up to 30 minutes to actually get the food because they say you have to move to a designated area until the food comes. Despite this, the food is actually warm and good.
I had two free Big Mac or Chiken Sandwich coupons , and still 2 drinks and 2 fries was nearly 14$, McDonalds your prices are ridiculous lately, You can get a steak dinner at Chucks Road House for the same price as the average combo! Stop wasting money on all this nonsense advertising! Posters everywhere when you go inside. Its getting out of hand. The whole world knows what McDonalds is. And time to bring back free refills , COVID IS OVER, lame excuse to rid the refills
Tastes just like McDonalds down the road Kid-friendliness: Kids can go here Wheelchair accessibility: Wheel chairs can get in here
Place was dirty the pop area disgusting the tables half of them needed to be wiped. Workers standing around not doing much. Garbages were overflowing had to put ours on top of garbage never go back
Constantly get orders wrong. And Im not talking custom. They build their standard items incorrectly.
McDonalds is best .Never disappoints
The worst mc Donald s ever they messed up my order the last 2 time I came here I ordered 2 double Big Macs and they gave me 2 quarter hamburgers and then I ordered here again and I asked for a sausage McMuffin no egg and no cheese and they gave me a sausage mc muffin with egg and cheese it s seems like everytime I order from here they mess up my order never come here don t recommend
Place was super clean. Everyone was very nice and the food was good as well.
Quick, organized and very professional.
We should sue for false advertising. Not fast food. Park out front now while we serve skip the dishes. The parking lot is full with people waiting. Food
Every time I go through the drive thru and order my meal. I tell them to please double check my order and as usual , i get home and I m missing food and this has happened on many occasions.
Employees told me it opened at 4am. Me and my co worker sat behind garbage pails in the drive through line waiting for coffee s and breakfast till 4:30 until we moved the garbage pail. The worker running the drive through then told me they were still on lay over for another 30 minutes. No other place was open so we waited just to find out they weren t opening until 5:30, absolutely ridiculous to be late for work and without coffee and breakfast after a long midnight shift.
Came for one singular combo after dinner rush and was parked to wait. Kind of confused as to why Im waiting then realise it isnt just my small order they are parking but every single customer is waiting and theres no spots left to even be parked. Get the food and nothing is fresh and the order isnt even all there. Next time my response will be no I cant park give me my money back. Maybe by the time they process the refund the food will be ready. Are there any places that the staff actually work? Also 20 mins for one combo? this is a bit of a stretch. Zero stars isnt an option.
Fast food goodness
Open late and always fast service. Friendly staff and very clean
Always have to check my order. It never fails something is missing
waited 20 minutes for them to make a single egg mcmuffin. Still wasnt ready. Cancelled my order and left, i wont be back.
Always friendly, always fuss over Sunny my dog
Good customer service. I went there thinking that it has playground area for the kids, as it shows in photos, but unfortunately, they closed it and removed playground sign.
***March 20th. About4:03pm... Waited forever to get service at counter. She kept doing delivery orders. If this location needs staff please hire more. If you have time walk in. But might be faster in drive thru. Food
Won t be going here again, last two times I got sick. Last time I specifically asked for no pickle and they added it.. was even on the box there was no cheese added either, im allergic to pickles so that was not good.. the time before that I got food poisoning my stomach was a disaster for a week!
Every while always have issues with my order. I m think maybe the next time it won t happen but I get proved wrong.
Very hit and miss for quality and service. If ordering after 11pm good luck.
Always getting orders wrong and poor service!! 0/10 Not sure whats wrong with this Mcdonalds every time I go something is missing or the order is wrong. Went on Thursday 10 Piece Nuggets Combo McDouble No mustard and Iced coffee not complicated. burger had mustard on it and very greasy nuggets were Lukewarm and soggy not sure if they were undercooked or the burger was under cooked, I ended up getting sick food poisoning for 2 days. Staff is always young and not attentive they seem to not care about good service you never see anybody over 30 working there.
Please be aware of the wood chairs near the sofa. The screws had been removed or fallen out. The chair broke and my friend fell. Fortunately no one was injured. I brought this to the attention of the manager. Who was not very apathetic in the discussion and dismissed me immediately. He did not even ask if the person was injured. Overall I found the place to be dirty and more representative of a fast food restaurant in a high traffic area.
Mediocre food
This is the worst McDonalds. Ice cold food,take out or eat in no difference. How do they pass health inspections as food has to be kept hot and out of the danger zone. Dining in,took one bite out of a Big Mac it was ice cold,returned it,they actually gave me a new burger with the same bite I had taken.. and still ice cold...where is the manager? Stop hiring kids who dont care.
It s one thing to forget to add something to my order Happens a lot here . But it s another thing to give me food poisoning for a week. For a big fast food chain like McDonald s to make you sick for a week because of there carelessness some one is REALLY DROPPING THE BALL HERE!
Warning, please double check your order whenever you pick up from this location. 3 times in a week Ive missed items from my order. On the last occasion I even asked the server at the pick up window to confirm what was in the bag. I took her word for it, got home and found something missing.
They literally screw up my order every time, no exaggeration every time I come without fail.
Ordered through their app. Clicked the I have arrived button upon arrival. Told them I was in pickup spot #7. Waited over 15 minutes for my food to be brought to my car. I finally went inside to get my food. It was mostly ready, just sitting on a shelf (not a warmer) waiting for my drink and ice cream. My food was cold.
Constantly screwing my order up after 6pm
If possible avoid this McDonalds restaurant specifically. Nearly everytime I go my order is incorrect and the service is terrible. I paid almost 20 dollars for a meal here. First they forgot a patty then when I had to get out to exchange I realized they didnt put any bacon on it with a smile. This has happened multiple times at this specific location. I figure its time to let them know. This picture is what a near 20 dollar burger looks like AFTER I already took it back because they missed a patty.
It was great also the service
Ordered 3 egg mcmuffin with extra butter and chipotle sauce in it Instead i got 3 egg n sausage with bbq sauce in it. Never coming back. Please avoid.
The drive thru service is great. I dont have any concerns with it. We use to dine in, many years ago and I didnt have any issues or concerns about the staff or dining areas in the past. Typical McDonalds food items and ice cream machine is broken time to time. At least, they let us know before we try ordering ice cream type of items.
Just a coffee but great.
Place was nice and clean unfortunately I stood at the counter for 4-5 actual minutes before thay came take my order but other than that theyre very polite and helpful and everything was hot and tasted good
Received old fries and nuggets, and when I go back to inform them, staff gives attitude instead of an apology and rectifying the issue. Management needs to step up at this location as service here is not same from lunch period compared to dinner
Service was a bit too slow for the drive through to make it worse, my order was not correct when I got it
Waited 15 minutes parked on the side and was forgotten about. What a joke.
Super fast service! Fries were fresh. Kids were disappointed there was not play area.
I went through the drive through tonight around midnight. It was unusually busy for the time of night. We sat waiting for about half an hour for our food to come out. Many cars were also waiting for their food, grew impatient and their characters reflected that towards the staff. However, the staff showed a high level of professionalism and got food out as quickly as they could given the high traffic. When our food came the staff were more than apologetic and accommodated us greatly. A little kindness goes along way, and the staff who waited on us have inspired me to pay the kindness they showed me forward.
Just went for an ice cream and had the most friendly employee handle my order through the drive through. It was so nice and refreshing.
Just had a coffee, great as always!
Needs to be open 24 hrs
First the girl taking my order got my entire order wrong. They corrected it at the 2nd window so I thought. I drive away and have a dry gillet fish . Go back to drive through get another one with sauce and cheese. They give me a dribble of sauce on the fillet, take the old bitten one back .Thing is I had to wait in spot 1 for over 10 minutes just to go back to drive through wait in another long line for a bite size fillet with dribble sauce . I do not recommend
I fell and it was not recepted by the supervisor who called
Good food great service
No bacon! On a BELT, kind of the first ingredient! Waste of my money
Terrible drive thru service. Better too go in and wait.
On September 4 6:30pm we stopped at McDonald s drive-through to order food for the family on the way home from Toronto. Me and my wife and three children ordered what we liked Paid it off and told us go wait will bring you the food when it s ready and brought the food in one bag I asked is everything in here he said yes everything is it here drove home open up to find out half of our order is missing. I called a female answer the phone, I told her what happened she said is this what you called for I said yes she said there s nothing I can do I said, what do you mean she again repeated herself is this what you called for I said yes and she just hung up the phone on me she was very very rude person. I will never order there again.
Their ice cream is great.
Went to try the new ranch McCrispy and it was not ranch. The workers need to learn the difference between their lime sauce and ranch because I ve had this happen on many occasions when ordering snack wraps. The workers didn t even know what sandwich we were talking about and said the only thing we have with ranch is our snack wraps
Its McDonalds
Just did drive thru.
Sundaes very good
Best McDonalds in town! Best food and quality for fast food.
The worse McDonald s I ve ever been too, they always mess up my order and I would rather drive all the way to Lauzon just for a piece of mind. These kids needs to put down the dab pens and figure it out.
Get my morning voofee before work every day. Staff is friendly and clean place.
Got pulled over and they forgot about me even though a worker came to my vehicle 3times asking what my order was... Idiots
Its mcdonalds
No one knows how to make a coffee yesterday I had to have it remade 3 times cause a triple triple means 6 creams I guess and the attitude you get when you say it was made wrong. I really should just buy the Mc cafe pods and make my own lol
They might have needed more staff to fix the issues. But customers were having to ask for orders sitting there rather than someone serving them. They did have a few customers in line so I understand it was busy but serving hot food should be first priority, not taking more orders.
Only ones in drive thru, have us pulled to the front of store to wait for fresh fries. Mind you the only fries that were fresh were 1 out of the 3 from what we ordered. They cant even get a mcdouble only ketchup right, they have the kitchen tag with only ketchup but still uses the patties cooked with onions. Happened more than once, its just pure laziness. Should retrain your employees please.
awwwww :) Thank you
Good restaurant. Could use some interior refreshing
Fast service and hot coffee!
Used drive through gave our order to the other car beside us someone had mixed up receipts so had to wait for my new order???
I ordered skip the dishes, it s a normal occurrence that this location forgets to put items in the bag with regularity. I ve been in there multiple times to pick up the missing food, that s usually for a child who is disappointed they didn t get their items again. I went in today and told the gentleman working the counter, where he found my pancakes, on the floor, clearly not packed with the rest of the order. Skip orders have stickers that indicate the food isn t tampered with, and this item was obviously, a) not in the bags with the stickers b) a breakfast food a 6:30 pm, so clearly part of my order. The guy at the register offered to replace the food and was apologetic. I can only assume the next interaction was with a manager, who decided instead of just saying sorry, escalated a situation that, to my mind was already dealt with. I was told to talk to a third party, that I m probably a scammer trying to get free food, and that it s skips fault that my food was not packed properly by McDonald s. I have never in my life seen a manager escalate a situation. The most hilarious part was when I pointed out that my order was found on the floor, and I was in fact not trying to steal pancakes. He told the poor kid to walk away Any way, train your managers in customer service, double check orders before you give them to a third party to blame, and when a situation is dealt with, don t let the manager on Saturday night fumble the ball.