A&W Canada in Terrace

4616 Keith Ave, Terrace, BC V8G 4K1, Canada

★★★★☆
(578 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
4616 Keith Ave, Terrace, BC V8G 4K1, Canada
Plus Code
GC76+92 Terrace, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
6 AM–11 PM
Tuesday
6 AM–11 PM
Wednesday
6 AM–11 PM
Thursday
6 AM–11 PM
Friday
6 AM–11 PM
Saturday
6 AM–11 PM
Sunday
6 AM–6 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
578 reviews

Most Mentioned

fast food (28) onion rings (14) drive through (13) prices (11) breakfast (10) employees (8) root beer (6) polite (4) buns (3) mugs (3)
5 stars
292
4 stars
163
3 stars
72
2 stars
20
1 stars
31
★★★★★
November 9, 2024

Had a lovely time here with some friends. I was served by Finley who was jovial, courteous, and respectful. I look forward to eating here again soon!

★★★★★
November 5, 2024

Every aspect of the restaurant was spot on! Even though very busy, the front end staff handled the rush with ease. The back end staff reciprocated by sending out hot and freshly cooked orders in a timely fashion.

★★★★★
November 1, 2024

Great customer service, there food was very delicious, very well put together. And the Atmosphere was very welcoming and relaxing. I would definitely be back! A&W you rock!

★★★★
October 31, 2024

Went on Halloween night, A&W gave free kids packs out! Was crazy busy, but the staff were very pleasant and everyone worked as quickly as they could. Thank you very much, it was enjoyed by all!

★★★★★
October 27, 2024

By far the best fast food restaurant in Terrace. Always a great service from all employees and especially from Finn. Thanks for delivering a kind and excellent customer service. I would always choose A&W because of the service and for always having every item on the menu. The best coffee and food. Thanks Finn and your team for always making my mornings better. Keep it up the good work!

August 7, 2024

After 15 years I moved back to Terrace and went to A&W for lunch ordered a kids pack for my daughter and i had a Mama burger combo came home I was so hungry I ate my fries then started with the burger I took two bites and third bite I took had a piece of plastic in my mouth I was so grossed out.. I payed $23.00 I will never waste my money on fast food again. I remember back in the day A&W had the best burgers.

★★★★
April 29, 2024

Attracted by the finely upholstered orange naugahyde booths and brown wood-like table finishes, we chose to dine in. Our appointed cashier accurately took our order of meat and beyond. While the mama in our party ordered the mama burger, my children chose uncle and mama burgers for themsleves. The fact that my childs are neither mother or uncle resulted in zero confusion. We selected a booth in the central dining area and proceeded to enjoy our root beers, both regular and diet. Rapidly my name was called and a tray of warm burgers and fries lay on the counter awaiting us. Soon these delicious sandwiches made their way from our hot little hands into our empty bellies and we felt satiety. Alas a 5-star atmoshphere rating was not possible given the squabbling between the cashiers and kitchen crew as to the finer points of apple turnover preperation and presentation, which slightly diminished our dining experience. My partner inadvertently dipped her fry in the little cup I had filled with not ketchup but hot sauce. She experienced sensations of both suprise and unwanted heat in her mouth region. However, this occured through no fault in service of the A&W staff, but rather her inability to distinguish between the colours of red and dark orange. Following the completion of our supper, we cleared our trays into the refuse receptacles, returned our empty ample glass mugs and made our way out of the establishment. Following our exit we paused to reflect on the sign affixed to the restaurant door picturing the smiling burger family wishing us thanks. We asked ourselves, how much bad do we feel? And the answer was none. None is how much bad we felt. See you soon? Perhaps burger family. Perhaps.

★★★★★
February 20, 2024

Great job A&W Terrace! With your free kids pack promo on this day, everyone's happy, judging by the smiles on the faces of the kids who are willing to wait for their food. Parents witnessed you guys work so hard to meet demands in the dining room, and they were really kind and patient. Keep up the good work! Koodos to Team Terrace for the job well done! (Dont mind my kids faces, they just dont like to be my model 😂😂)

★★★★★
December 22, 2024

Finnley is the best. He smells good too.

★★★★★
Local Guide
November 25, 2024

My wife and I have enjoyed many good breakfasts and dinners here. Good service, pleasant atmosphere and clean.

★★★★★
November 23, 2024

Always yummy fresh meals we receive happy and fast service! Great Job Guys!

November 23, 2024

Some of the worst customer service I ve experienced. Food is well below the A and W standard, wouldn t bother getting fries and buns feel like they are still frozen

★★★★★
October 23, 2024

I love the food so much and the place is great its clean and everything is not like a old shack theat just putted a&w on it Parking: Nice and clean

★★★★★
Local Guide
September 23, 2024

Very good place to eat. The young cleaner was very respectful.

★★★★★
Local Guide
July 23, 2024

Always very good. Absolutely love the beyond meat burger. Delicious

Local Guide
July 23, 2024

No root beer floats!

★★★★★
Local Guide
July 23, 2024

Best fast food I have ever had. Man. Seriously.

★★★★★
July 23, 2024

Shaan and Finn weren t here

July 23, 2024

Walked into the restaurant Saturday 07/20/2024. The tables were disgusting and floors were clearly not mopped. The Asian supervisor spoke to the black employees with aggression and with so much disrespect that I was disgusted. There was limited staff already and the food took so long to be rendered that I walked out of there. This is not the first experience with the unprofessionalism in this establishment. The supervisors are even more disrespectful to those of color.

★★★★★
June 23, 2024

I love coming here for quick bite with our kids. Food is always fresh, quick and tasty Our server Finn was excellent.

★★★★★
June 23, 2024

Finn is the goat! Got me 3 separate orders at a very fast paced, and great customer service skills! Give this man a raise, he deserves it.

★★★★★
June 23, 2024

Finleys a good laugh waiting wial waiting in line

★★★★★
June 23, 2024

Yummy in my tummy

★★★★★
June 23, 2024

Always been amazing here as long as i can remember. Great service from Finnley, Tori, and Tristen. Ill be back

May 23, 2024

The customer service could be better, got coffee from there with stuff floating in there and made my bf sick and found a curly hair in burger. Don t work there if not a ppl person. We didn t do anything to do deserve that kind of service, used to love going there but not anymore if workers will act like that. Especially one lady worker was mad saying we didn t pay so tried not to give food but the guy who was actually helping us told her it did go through but she was still moody about it

May 23, 2024

Waited over 10 minutes and we were second in line. Employee was totally untrained. Where is management? We left and didn t eat. I

★★★★★
May 23, 2024

the poutine was amazing Froi!

★★★★★
May 23, 2024

Great environment, shout out to finn.

★★★★★
April 23, 2024

Great service.

★★★★★
April 23, 2024

Go see Finn amazing customer service definitely would come back again

★★★★★
April 23, 2024

Thomas Grant was an excellent person to take my order, was very effective and efficient.

★★★★★
April 23, 2024

Great service from Thomas Grant

★★★★★
April 23, 2024

Food was great, service was fairly fast. Our server Thomas Grant was especially polite, though I can t say the same about all the other front counter employees.

★★★★★
March 23, 2024

Thomas greeted us with a smile and fast fresh food. Thank you Thomas

★★★★★
March 23, 2024

Thomas was great. So kind and very helpful. Definitely coming back for the service

★★★★★
March 23, 2024

Finn is a great dude, very friendly and nice :)

★★★★★
March 23, 2024

The service was great. It was a pleasure to come in and be greeted by Finn

★★★★★
March 23, 2024

We just have breakfast at snow covered Terrace at A&W meeting Finn and his coworker bring back sunshine and happiness in our life.

★★★★★
March 23, 2024

Good service Finn servers me hes always friendly and polite 5 stars to him

★★★★★
March 23, 2024

Five stars for fin amazing customer Serivice always greet me and ask how my day is going .thank you ..

★★★★★
March 23, 2024

I love getting food here because the cooks and customers service is amazing Like Leo Sonny and Michael And Tori for their amazing work and always serving with an amazing smile Food : 5/5

★★★★★
March 23, 2024

Thank you to Sonny and Leo for giving me fresh and hot food!! Thank you to the Sherry Finn and Tori for a great service

★★★★★
Local Guide
March 23, 2024

Classic fast food joint.

Local Guide
March 23, 2024

Fiindley was great, quirky upbeat and engaged

Local Guide
March 23, 2024

Pathetically slow service. 15 minutes wait in line. Only three people in front of me.

February 23, 2024

Two older female evening employees have the worst attitude in the world. They gang up on customers and refuse to fix an error. They will tell you to complain to the A&W corporation instead. I understand a minimum wage job sucks but dont take it out on customers, please.

★★★★★
February 23, 2024

Finn was a great server

★★★
Local Guide
February 23, 2024

Only problem cheap on how much onion rings. They had

★★★★★
February 23, 2024

We took our family for family day ! It was very busy but everyone got served in a timely manner and the workers were everywhere making sure the space was clean . It was great service all around

★★★★★
February 23, 2024

Finn is always so helpful and gives great service!

★★★★★
January 23, 2024

Great service from Finley and the crew!

★★★★★
Local Guide
January 23, 2024

Great food fast service

★★★★★
Local Guide
December 23, 2023

First ever A&W and safe to say it didnt disappoint

★★★★★
December 23, 2023

This is the BEST A&W I have been in, in YEARS! The staff is friendly, shop is clean, food is at its highest presentation possible! GOOD JOB EVERYONE! You make dining out a wonderful experience!!!

★★★★★
Local Guide
December 23, 2023

Great food, kind service

★★★★★
December 23, 2023

Good food, good service, clean surroundings.

★★★★★
Local Guide
December 23, 2023

I always love the onion rings here.

★★★★
December 23, 2023

The food was good just a drunk guy made us have a good laugh

★★★★★
Local Guide
December 23, 2023

Management and crew are all on the same page for customer satisfaction. Great hot food.

★★★
December 23, 2023

Wasnt excited about the owner blasting videos and music in some other language at top volume. Made UT awkward and hard to hear our conversations around our table but she didnt kind....

★★★
Local Guide
December 23, 2023

It was ok

★★★★★
December 23, 2023

Young boy who was absolutely delightful while serving me made my day! I recall he told be his name was Finley or Findley? (Sorry if I misspelled that) but other than it was a bit slow 5/5 for me!

★★★★★
Local Guide
December 23, 2023

Great Burgers and Onion Rings along with Great Service.

★★★★★
Local Guide
December 23, 2023

Its my favorite burger I love my 5 patty

★★
December 23, 2023

Dine in and cold food, soggy fries and soggy onion rings.

★★★★★
Local Guide
December 23, 2023

It was surprisingly good. I havent had a&w in a minute so maybe it was nostalgia. I had the grandpa burger with sweet potato fries and it hit the spot

★★★★★
Local Guide
December 23, 2023

Had the new ringer burger!

★★★★★
December 23, 2023

Great service

★★★★★
Local Guide
December 23, 2023

The teenager working Sunday, May 28 at 7am has excellent customer service skills. A stand out at a time when customer service is so lacking.

★★★★
Local Guide
December 23, 2023

Very good food

★★★★
Local Guide
December 23, 2023

Got our order right and food was fine.

★★★★★
Local Guide
December 23, 2023

Overall great customer service and my food was good. Well maintained and clean fast food restaurant.

★★★★
Local Guide
December 23, 2023

Good burgers good onion rings service is ok all good.

★★★★
Local Guide
December 23, 2023

Cant speak for the Atmosphere as we did drive thru, but the service was great. The Shake was more of a slushy...I guess no dairy. Tasty, but not what we were expecting .

★★★★
Local Guide
December 23, 2023

Nice place, always like a&w food. Just to note, there were very few power sockets for charging. This is valuable if youre camping / motorbike touring. Vegetarian options: Beyond meat burger is amazing

December 23, 2023

Finn is a great worker and always servs with a smile

★★★★★
Local Guide
December 23, 2023

Anw it was ok same old same old service was great

★★★★★
Local Guide
December 23, 2023

Never disappointed love the onion rings

★★★★★
December 23, 2023

Best onion rings around and im alleric to onions lol.

★★★★★
December 23, 2023

Awesome mouthwatering taste of both food and coffee but my suggestion is to reduce the price, it s expensive!

★★★★★
December 23, 2023

Very cool & friendly experience

December 23, 2023

5 people behind the counter and nobody was taking our order. Very slow service... left after waiting 15 min in line.

★★★★★
December 23, 2023

Can never go wrong with A&W always a great experience in Terrace A&W

★★
Local Guide
December 23, 2023

Well I usually dont have many complaints with A&W but I have been noticing a trend. Its that the quality of the food and the service is not the same. I usually come here instead of McDonalds because I expect the quality and service to be better. This was not the case, when we ordered our yam fries they gave us regular fries. These fries were improperly seasoned, and I feel that the service and the food is going down and the prices are still the same. So, I feel A&W is not as good as it used to be, it could be a number of factors, I feel a major one is the employees. These people are responsible for cooking the food, taking the orders, and making sure that the consumers are happy. I feel that this was not the case when I went there, I had a chicken burger there and it was dry. No seasoning, nothing to provide it moisture. I dont feel that A&W is providing the food up to the standard, I hope us consumers and this franchise can work on a resolution.

★★★★
Local Guide
December 23, 2023

Foods are great, regret no onion rings.... service is so bad and the cashier lady is very rude

★★
Local Guide
December 23, 2023

Everytime I have gona there they mess up my order and the drive through takes forever.

★★★★
December 23, 2023

Busy at lunch, about 15 minute wait for meal. Fresh and warm

December 23, 2023

My burger was cold, bun was dry. Onions rings were salty but hot. The guy was kinda rude that served us. Pop was good lol.

December 23, 2023

Rude service

★★★★★
December 23, 2023

I am a regular a&w customer. I usually go in the morning. They offer best customer service.

★★★
Local Guide
December 23, 2023

Drive through

★★★★★
Local Guide
December 23, 2022

Nice place

★★★★★
Local Guide
December 23, 2022

Awesome food and service. Everything came out hot and fresh, and employees were friendly

★★★★
Local Guide
December 23, 2022

I was really impressed by the quality of the teen burger tbh. Upgraded quality than Im used to, by far. A speciality order that was made was not correct but that can happen. The spirit always tastes a little off to me from any A&W but thats me.

★★★★
December 23, 2022

Drive through I was back about 1 week later.

★★★★★
Local Guide
December 23, 2022

Excellent cheap fast breakfast. Place and bathroom was very clean. Service was great.

★★★
Local Guide
December 23, 2022

Food was good, service was great, definitely good place to eat.

★★★★★
Local Guide
December 23, 2022

Always great service. A great place for a quick bite.

★★★
Local Guide
December 23, 2022

Service is good food is good glad we went there that day

★★★★
Local Guide
December 23, 2022

Its good, just a bit pricey.

★★★★★
December 23, 2022

Good food, fast service Quiet and clean as well Decent place to eat at anytime

★★★★★
December 23, 2022

Consistently delicious teen burgers and the friendliest staff! My kids absolutely love eating here

★★★★
Local Guide
December 23, 2022

Papa burger was good as always ,service was quick and friendly. Only small complaint I have is that the mugs are always overfilled and spills all over the mugs and tables

★★★★★
Local Guide
December 23, 2022

very friendly staff, they always make sure you get what you ask for and in a quick manner

★★★★★
December 23, 2022

Great place for breakfast, way better than Denneys.

★★★★★
Local Guide
December 23, 2022

Loving the grass fed burgers!

★★★★
Local Guide
December 23, 2022

The food was as good as always, but the cashier seemed new and unsure. My order came to $4.71 and I paid with a $5.00 bill. I only got a quarter change. Hopefully she is trained better and learns when to round down.

★★★★★
Local Guide
December 23, 2022

One of the better fast food places to eat out of in town. I just hate that side of town!

★★★★★
Local Guide
December 23, 2022

The mug was fantastic. Lol beyond burger mmmm Fries! Muah!

★★★★★
December 23, 2022

Always fresh and good

★★★★
Local Guide
December 23, 2022

Still the best drive-thru fast food in Canada

★★★★
December 23, 2022

Quick service and nothing missing everytime Ive gotten a&w 100% would recommend

★★★★
Local Guide
December 23, 2022

I love the coffee

★★★★
December 23, 2022

Its an A and W. The service is always good. Has everything you need from a A and W. Quick, easy, affordable food

★★★★
Local Guide
December 23, 2022

Onion Rings !!

★★★★★
December 23, 2022

soooo cool

★★★★★
December 23, 2022

Very great experience!

Local Guide
December 23, 2022

No beyond meat burgers! No other options!

★★★★★
Local Guide
December 23, 2022

Food was great

★★★★
Local Guide
December 23, 2022

A little bit more expensive than McDonalds..but the food is so much better.. you can taste it!

★★
Local Guide
December 23, 2022

Very long wait which normally I dont complain about because I understand staffing issues but when we finally got our food and left our burger buns were rock hard and all toppings were off.

★★★★
Local Guide
December 23, 2022

Staff is alright lately, they dont forget stuff as much as other fast food places do.

★★★★
Local Guide
December 23, 2022

Yummy breakfast And burgers

★★★★★
Local Guide
December 23, 2022

Always enjoy a night out with my family. Especially with my son who has autism. They always make us feel welcomed when we go there. Parking: Lots of parking both sides of the restaurant as well as in the back. One disability parking spot Kid-friendliness: They are accepting from kids of all ages Wheelchair accessibility: They have one designated parking spot right by the doors to access the restaurant easily.

★★★★★
December 23, 2022

Like the new kids meal options.

★★★★★
Local Guide
December 23, 2022

Actually fast

★★★★
Local Guide
December 23, 2022

Great job on the drive thru, you could give Tims a lesson . Thanks

★★★★
December 23, 2022

Service was relatively fast no mistakes on the order and it was hot. Service was friendly.

★★★★★
December 23, 2022

Awesome employees. The food is good and was served fast.

★★★★
Local Guide
December 23, 2022

Good food, but prices keep going up

★★★★
December 23, 2022

Good quick serve and nice burgers

★★★★
Local Guide
December 23, 2022

Good and fast service. Nice burgers for the price

★★★★
Local Guide
December 23, 2022

Went through drive through, was qwik and got What I ordered.

★★★
Local Guide
December 23, 2022

no breakfast all day just sandwiches, ended up having a burger. was pretty decent. service was friendly and bathroom was very clean :)

★★★
December 23, 2022

Initial service with order taker was good. Unfortunately he did not hear our complete order and we did not get a receipt so we had to take their word we didn t pay for the missing item. The presenter was not friendly or helpful when we told her part of our order was missing. Looked at her screen and said you didn t pay for it. I can ring it in and told my son the price. Not that I expect it for free but now we would be waiting on part of the meal due to their error. Not even an apology. When I am paying a premium for their food I would expect premium service. Can go to McD s for better value with similar or better service. They would realize they made the mistake and at least apologized. The food we did get was good. Not as hot as we would expect as we waited for it but ingredients were fresh.

★★★★★
December 23, 2022

The food was all fresh and great customer service from sherylanne and Jordan plus the other workers working Parking: Need bigger parking lot

★★★
December 23, 2021

Got my very specific order wrong

★★
December 23, 2021

One hamburger good next one hamburger off...tasted bad

★★★★★
Local Guide
December 23, 2021

My favorite fast food place. Good food and good prices.

★★★★★
December 23, 2021

Whenever I feel to lazy to cook anything myself I come down here and buy a chubby chicken burger. Always good service, especially the cashier Owen who I think deserves a pay raise.

★★★★
December 23, 2021

It was pretty good. Service was fast and they were polite.

★★★★
Local Guide
December 23, 2021

It is hard to understand the voices from the drive thru speaker. I do wear hearing aids. Accents contribute to my problem

★★★★★
Local Guide
December 23, 2021

Typical A&W, clean store.

★★★★★
Local Guide
December 23, 2021

Love teen burger

December 23, 2021

Theyve gotten my order wrong before, but this time my beyond meat burger -in beyond meat packaging - was a hamburger.

★★★
Local Guide
December 23, 2021

I had a teen double motza combo.

★★★★
Local Guide
December 23, 2021

Nice