Pizza Hut in Terrace

Good food friendly service, great delivery drivers

pizza delayed for 2 hrs but they made up for it and gave pizza free

No dine in despite available seating space. Disappointing!

Can t dine in.

Will deliver to your address one week, not the next. And claim they cant find the address

No Monday deals for us I guess? 3 people were scammed by them pretending to not know My pizza was whole. Not cut. I was planning on sharing some slices on the way home to the Nass 1.5hours away. Garbage when we got home. Second review. Ordered online. Got a scam page pop up. No email or confirmation. So.... I called an let it ring and ring and ring, no answer. So.... i drove to pizza hut to see if the order went through. It did. So I explained this all to the lady and she couldnt have cared less. So i explained it again. I explained to the lady what happened. The online site pizzhut said i got a free subscription to SiriusXM. She stated we dont do that. She treated me like i should know this. I do have a brain injury from Afghanistan. Maybe im handicapped.(I am) I guess she thought i was just a bum. Who was slow. The phone wasnt answered so i asked why? Not a person on the closed indoor dining except the 2 people there. She said there are 3 lines so..., Im only one of them I said excuses she stated out loud and rudely i got tons of em Pizza hut is absolutely not what it was. No dining in. No bathroom Zero customer service. Sorry, zero proper customer service. Rude staff that is too busy whilst sitting together in an empty restaurant at an empty table. No explanation for anything except attitude and more disrespect. She did say sorry, when she followed it up with I got alot more of em just waiting! Order from a local pizza restaurant not a chain store. They will at least treat you like a paying customer not a bum. Robyn Burke Disabled Veteran.

Excellent pizza friendly service

Food was good, delivery service sucked. Waited over an hour for a delivery that was supposed to take 20 minutes, they forgot our drinks aswell

Website was not allowing me to place an order and would not honour any of the online deals., they were unapologetic and informed me it had been that way for a week. No option to dine in even tho they operate out of a full restaurant. I used to enjoy Pizza Hut but I ll be ordering from elsewhere going forward.

Super friendly staff ready to take your order

the best pizza and hot wings

Love the pizza

Went to go dine in but they dont offer that option anymore me an my daughter were very disappointed

They no longer do dine-in...closed for dine-in indefinitely

Ordered 2 orders of spaghetti...noodles were not fully cooked. Was travelling so did not turn back to return the spaghetti. The two $6 salads were wilted ...not crispy fresh. What a disappointment! Pizza Hut was our fav place to eat in the past. Dining was also not an option. When travelling we enjoyed sitting in restaurant to eat. We enjoyed the buffet. Pizza Hut menu is not limited with no option to sit in a cool venue when the weather is hot outside. So disappointing!

It has no flavor I cant even taste anything its like eating bread with cheese. To me it just tastes like greasy cheese with bread and I cant feel the essence and the soul of the pizza. Its like eating oversimplified logos, it has no character.

Great

Have to pay more the use a debit card, which is stupid. Wont be patronizing this business if I have to pay more to use debit.

Fast and Friendly service and great food

Always good pizza, but still corporate franchise.

Kid-friendliness:

Average pizza

Fun and friendly staff and good food! Thanks!

Paid 25.00 for a medium not so great pizza that hardly filled up myself and 3 year old grandson

great service as always

The Best pizza Good topping

Quick and tasty

I ordered the pizza and wings meal just now and when I saw the wings I laughed!! My index finger is bigger than half of them... Im sure the staff and owners expect real sized portions when they order takeout after their long day at work and so do the rest of us, good job Pizza hut Terrace for being ridiculous I wont come back

The pizza was delicious

Not bad Last delivery guy kept 9$ when my kids paid Wasnt happy about that..and it wasnt Kelly. B...I know him

Cant wait for the lunch buffet to open.

Did not eat-in, but the take-out option was quick and efficient, and the food was good. Their flatbread pizzas are tasty and cost efficient - plus they Ben & Jerrys ice cream by the pint! Yum

The pizza was doughy same with the gralic bread. Not as good as dine in expirence. Not a fan.

I prefer Pizza Hut but man the last few orders have really been not good, my last 2 orders of stuffed crust have been dry or burnt

Was full when left

Buffet was good as always, service was very bad on Dec 2. It didnt appear the staff was short handed at all but we kept having to reorder drinks for the kids as they were forgotten, as well as refills of water and iced tea for ourselves as well. For people in our group that ordered pizza, it was wrong the first time as it was served without the stuffed crust that was ordered.

Will always be three never changes much but decent food

Love pizza Hut from Tony jr

Loved it

We went there and they gave us the wrong pizza size but other wise it was good

Great food ...service was alright

Awesome food amazing service friendly staff always willing to make the customer happy

Sometimes the noises are just too much. Need a quiet place to sit? You gotta book ahead of time for a huge room. Room big enough for 50 people. I will book for me and my wife soon.

Best pizza in town.

Friendly service. We were there on time for pizza buffet. Slices were on the small side, but unlimited too.

Me and my family always goes for wings, for us they are the best. Always good service from the friendly staff.

Loooovvveeee the pizza anddddd bread sticks

Not a huge fan of hearing we arent offering that deal because we dont have the ingredients to make your pizza. I asked why the website shows deals if they arent offering anything. The manager whom I spoke with was very passive aggressive stating that its not their fault, and its head office. I asked if that would be false advertising? she replied no staff no product, and we will not honor any deals that are shown on the website. But You can still have your pizzas just not the deal price. So how is it they have the ingredients and staff at regular price, but not at the deal price.... I also stated that maybe during these times when people want a little normalcy in their lives, since they are deemed essential, that they should plan better for peek orders and days. Restaurant service 101. Watch your online check out price, Sneaky to get the extra money.

Food was good and service was good.The waitress got our drink order wrong but offered to take it off our bill because she had gotten it wrong.Other then the tiny blip it was great

The supreme pizza was grest

Great place to be .

Take out only, no dine in or buffet as advertised

Not good service

Foods pretty good they ve never messed up any of my orders and the hot wings are amazing

Quick service

Good deals

Love everything about this place and you will too!

Decent I guess

It was okay I bet over price for what I got

Slow service. Under staffed. Dont be in a hurry here. Oh, and get real ketchup bottles.

Free coffee with a takeout order

Cool new pizzas, havent been there in a while, looking the changes

Ive never had a problem with pizza hut, I find their calzones absolutely delicious, their boneless wings always crispy and coated with sauce, their panlicious pizzas crunchy and gooey, over all you cant really go wrong with their speedy delivery and stellar service.

Great pizza. I think the only good time to eat Pizza Hut pizza is when you eat it at the restaurant. Ive never had a good Pizza Hut delivery experience. This restaurant is great. Very clean. Good variety. Nice salads during the lunch buffet hour. Definitely recommend!

Lovely

Foods good

Decent.

Its an awesome place to dine , friendly nd fast , awesome food.

Great food

Alot of servers but no service they kept walking past us so wont be going back there

Good food, as always. But the waitress was very pushy. Her name is Rachel. Kept asking if were ready to go.

I just phoned to place an order and this young woman was VERY RUDE! I asked what is on a supreme and she says I dont know, I dont have a menu Im like Valey Girl, do you NOT WORK THERE? she refused to tell me whats on it. Mmm ok then, never again.

Went for lunch buffet and it was great! Even tho it was a busy lunch time there was lots of pizza selection and salads or pastas as well!

Bad service waitress ignored me and kept going to the table next to me and was clearly treated differently

One of the few salad and pizza buffets left.

Good service and food.

More like a fast food joint now than it used to be, but prices are reasonable and the food is still pretty good.

Great food and service

Treated badly, responding poorly and inarticulate with disrespect service. I love pizza hut i have never felt so bad askin for a service

Good food. Excellent pizza, getting what you ordered seemed to be a real problem tonight but they remade our diners and adjusted our bills. Really good service too. But when your starving none of this is desirable.

Good pizza crusts

Everything taste old or nothing added at all or just burnt manager always tries to make it better but still cant put lipstick on a pig and call it beautiful

Good service n good employees

Good enough food, friendly staff but not very comfortable

Good food and good price

Had my wedding g meeting there. Had great service and good food.

Very good pizza

Beats the hell out of the Prince Rupert Pizza Hut

The quality of the food is tasty and the waitress had a good work ethics and friendly service. Recommend this restaurant to anyone.

Food was pizza Hut. Service had some problems but nothing too bad.

Great customer service, our server was so nice.. Its people like her that make dining experiences memorable

Awesome food and great people working there

I was served raw pizza sent it back it came out raw again. The manager said to us out of all the pizza we cooked and sent out tonight you are the only ones that have complained. I actually pick the toppings off of my pizza so they could see the doughy crust and that was his statement. No apology no discount. We will not be going back.

These seats are SO comfortable! Food is great, had a bit of trouble flagging down our server because she was trying to keep up with the Birthday partya couple tables over.

Its a cozy and friendly atmosphere, where the people and the staff are friendly

Great pizza buffet

Good pizza

Service was excellent! Had everything ready by the time we arrived as requested when we made the reservation for our mens group. To the waitress

Pretty good

Clean and friendly staff

My Fav Place To Eat Myself & My Kids Love Pizza Hut....

My kids like it here and good service here. I put a 4 star cuz they got the wrong wings for me and under cooked but replaced them tho. They r goin to be doing renovations soon.

A very busy place with lots of noise, but pizza is great and affordable.

Great meal served fresh and hot.

The best pizza ever.

Service was slow ... When everyone in our group was done eating and ready to go is when my wife was finally given her little pizza. I dont like tye service there... I was so upset that i did not eat my food and i did not get my fries with my chicken wrap. Not a happy customer.

Dont ever get rid of your restaurant/buffet! you are a rare find nowadays!!

Call ahead and pre-order = no wait and food on table when you arrive

Good pizza

Great servers and nice clean place. Going again, soon!

Staff are not friendly but food is great

Good food friendly staff

Always awesome service and good food

Pretty standard chain restaurant. Nothing special here.

Pizza Hut, great pizza, wonderful service

Good food, staff was attentive.

Instead of the 20 minute wait time they quoted, it was actually 90 minutes (for a pick up order) while waiting in the lobby with many other unhappy customers, the staff decided they were too busy to answer the phone anymore and instead stood in the hallway talking and laughing each time the phone rang, instead of helping the other overwhelmed staff. Breadsticks were tough and went straight in the trash. Pizza was burnt on top and shouldnt have been served. Needless to say, Ill spend my money elsewhere from now on.

Went for the lunch buffet with 15 of my extended family and were well received by the staff. Everything was super fresh with a fast turn around of different pizzas and desserts. Crisp salads and very descent, for buffet, pastas. Best pizza hut experience one could hope for. If all pizza hut locations were this nice, clean, and well staffed; the chain would make a real impact on my diet in a happy way.

Ok. Waitresses to pay attention to the customers needs and be more polite.

Terrible service was not asked once how our food was. There was no sauce on our pizza one person got their meal before everybody else and when they were done we finally got our meals. And everything came at different times. Definitely not coming back.

Love pizza. That alone gave this place a 5 star rating. The server was really friendly. Service was quick.

Good food. Chicken fettuccine Alfredo is awesome. Pizza so yummy .

Great pizza!

Good food

Really good pizza. If youre a vegeterian, I would recommend getting the veggie mediterranean pizza or the greek pizza. Would also highly recommend the lunch buffet from 11:30-1:30, which has a great variety of salads, Mac and cheese, and veggie and meat pizzas.

Food was good as was the service

Always get great service at pizza hut

Yummy....lots of choices on menu

Mmmmmmmmmmmmmmmmmmmmmbuffet.

Its a bold move to only half cook the pizza but perhaps thats just this locations signature. If you like the taste of uncooked dough then this is the place.

Service is good food is excellent

I have a hard time recalling any bad visits here at all. I did get served by someone that seemed inexperienced, but was still served fairly well, complete with a smile.

2 stars because the waitress was pleasant and we took the 3 stars away because the manager was unfriendly and didnt acknowledge us as customers. The food was good.

Always good pizza.

If you are lactose intolerant and bring in your shredded daiya cheese, the pizza maker applies it to the the lactose free pizza crust shell you select. Also bread sticks with non sprinkling on is lactose free and the daiya can be added to bread sticks for cheese bread sticks it is delicious.