Polly's Cafe in Terrace

4913 Keith Ave, Terrace, BC V8G 1K7, Canada

★★★★☆
(202 reviews)
Categories: Restaurant Asian restaurant Chinese restaurant Coffee shop Fine dining restaurant

About

Polly Cafe serving traditional Chinese food in Terrace.

Address
4913 Keith Ave, Terrace, BC V8G 1K7, Canada
Plus Code
G97R+7V Terrace, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
Closed
Tuesday
12–8 PM
Wednesday
12–8 PM
Thursday
12–8 PM
Friday
12–8:30 PM
Saturday
12–8:30 PM
Sunday
12–8 PM

Services

Service options
Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Coffee Small plates Spirits Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.0
★★★★☆
202 reviews

Most Mentioned

chinese food (14) chow mein (11) take out (5) prices (5) wonton (4) batter (4) deep fried (4) pork (4) prawns (3) smile (3)
5 stars
106
4 stars
42
3 stars
25
2 stars
13
1 stars
16
October 5, 2024

Not good food. Bad quality. Poor communication from staff. Took a long time to get food. Very plain, bland and boring. The Coca-Cola was the best part.

September 26, 2024

Wouldn’t serve me Only tried to order a spring roll and a beer. Happy to walk out

★★★★★
September 14, 2024

Was yummy no complaints, servers were excellent n super kind. Food was fast.

July 5, 2023

ASHLEY was an amazing server. Food was horribly over cooked and bland. Fried foods tasted like old oil. I ordered no.5 it was literally soggy noodles and rice topped with shaved chicken. The server brought it up with the manager and the manager did not acknowledge us. She looked at us and kept going. I personally will not return.

★★
July 5, 2023

Food was overcooked, sweet n sour ribs were vastly over cooked (like chewing on leather) noodles were soggy, almond chicken was cold. Kids chicken and fries were overly cooked as well, perhaps try changing your cooking oil more often. Chicken chowmein and fried rice were bland, lacked any type of flavor. They used to be good at one point in time (10-15 yrs ago). Will definitely not come back. Our server however; was absolutely amazing!

January 13, 2022

The worst "chicken" fried rice that we have had in our entire lives. There was a sprinkling of shredded chicken so tiny that it was the consistency of grated cheese on top of a generic fried rice that was bland with a hint of unpleasant flavour. No vegetables at all! Clearly, all of their fried rice is the same with just a meagre sprinkling of whatever on top. Small portions. Very skimpy chicken wings with no batter or flavour of any sort besides stale oil: very dry and funky tasting. The lemon chicken was okay, and it was the only decent sized portion of anything that we ordered. The egg roll was doughy, heavy, and gross. Avoid. It was expensive to start with, and completely disappointing. What a waste of good money! Blecch.

★★★★
March 16, 2020

I although I had take out, the server was excellent, the food was delicious

★★
October 30, 2019

Ummmmm not my cup of tea, my fried rice tasted like seafood. Took 4ever to get served. Coffee tasted good. Haven't been there in a long while and we were disappointed. Heres a picture of there new hours. Have an awsumer day/night, an keep smiling.

★★★★★
Local Guide
June 23, 2024

Tremendous specials. Very nice People. Food

★★★★★
Local Guide
May 23, 2024

Food is great. Services is excellent

★★★★★
Local Guide
March 23, 2024

Always a good choice for Chinese food

★★★★★
February 23, 2024

We love Pollys Cafe

★★★★
February 23, 2024

Service was amazing

★★★★★
Local Guide
January 23, 2024

Awesome delicious take out

★★★★★
Local Guide
January 23, 2024

Combo 12 most recent order favorite

★★★★★
Local Guide
December 23, 2023

Get number 2

★★★★
Local Guide
December 23, 2023

Good food great staff

★★★★★
Local Guide
December 23, 2023

Awesome staff! Food is always good! Portions are getting smaller. Very busy place everytime I go in

★★★★★
December 23, 2023

Amazing food

★★★★★
Local Guide
December 23, 2023

Best Chinese food ever !

★★★★
Local Guide
December 23, 2023

Older place great food tho

December 23, 2023

Under new ownership, seem to follow the previous owners on how they cooked but less then half the portions now ......

★★★★★
Local Guide
December 23, 2022

Always fast and friendly

★★★★★
December 23, 2022

Everything was delicious and we didnt have to wait too long for food

★★★★★
December 23, 2022

First time there. The food was delicious!

★★★
Local Guide
December 23, 2022

Food tasted good, but fairly small portions. I was expecting to have lots of leftovers.

★★★★★
Local Guide
December 23, 2022

Plain food but good. Love the sweet and sour sauce, its super thick, almost jelly-like, but sooo good. Love it!

★★★★★
Local Guide
December 23, 2022

Parking: Front parking Kid-friendliness: Menu had childrens size foods, highchair available Food : 5/5 |

★★★★★
December 23, 2021

Always great customer service and fast food also food always tastes great love polls

★★★★★
December 23, 2021

Amazing food great service. Only place I go to for Chinese food.

★★★★★
December 23, 2021

Best food in town

December 23, 2021

Ok....since when is chow mein, lo mein? And whats with your rice and soya sauce, with shredded rehydrated chicken powder?...no vegetables, and absolutely bland! And to top it off, you use canned mushrooms? Talk about lazy cooks, and a pathetic way to introduce a new owner! Dont be so lazy, and take some pride in your food. I will not be ordering from you ever again!

★★★★★
December 23, 2021

The best Chinese food

★★★★★
Local Guide
December 23, 2021

Delicious meal Yes goot for dine in pr take out

★★★★
Local Guide
December 23, 2020

The loaded chow mein is great as is the war one ton soup

★★★★
December 23, 2020

Enjoy the good food and customer service

★★★
December 23, 2020

The service was good, however the food was nothing to be desired. Gravy was horrible and only tasted of flour. When the cook was told she was quite rude about it and seems to be full of herself, and you can hear her treating other employees there like they were somehow below her. Not only does she come off as a miserable human being, she cant cook.

★★★★★
December 23, 2020

Good service,great food.

★★★★★
Local Guide
December 23, 2020

Amazing food love the service

★★★★★
Local Guide
December 23, 2020

Aww, I miss Pollys Cafe Love the cook they just know how to cook meals perfect everytime I when staff & employees are awesome & friendly never had a problem their awe man just thinking about their combo plates making me hungry for some lol

★★★★
Local Guide
December 23, 2020

I love the Cantonese style dry garlic pork

★★★★
Local Guide
December 23, 2020

great service

★★★★★
December 23, 2020

Fast friendly service

★★★★★
December 23, 2020

Very delicious food.

★★★
Local Guide
December 23, 2020

Good dry pork spareribs. The chow mein was ok. A little mushy

★★★★★
Local Guide
December 23, 2020

Under new ownership. Happy to report the same friendly smiles and awesome food

Local Guide
December 23, 2020

I wish that they would improve on their food the chow mein at this Plainview as with a little bit of chicken. I like the old bus depot something Garden it was the best food in town as well as locals call it

★★★★★
December 23, 2020

my spouse likes the new containers cause usually we travel to bring him food so its nice he can just pop it in the microwave

★★★★★
Local Guide
December 23, 2019

Friendly staff

★★★★★
December 23, 2019

I love Pollys, get my deep fried wonton fix & prawns.

★★★★
Local Guide
December 23, 2019

Good food. Really enjoyed our meal. Recommended.

★★★★★
Local Guide
December 23, 2019

Delicous

★★★
Local Guide
December 23, 2019

Good service... good food

★★★★★
December 23, 2019

the chowmein gave me worms in my heart , ha ha just kidding.

★★★★
Local Guide
December 23, 2019

Pleasant staff.

★★★★★
December 23, 2019

Went to pollys for supper..I love the service and Chinese food excellent

★★★★★
Local Guide
December 23, 2019

Always delicious

★★★★★
Local Guide
December 23, 2019

Best Chinese in terrace

★★★★★
December 23, 2019

Mmmmm...good food...friendly ladies..

★★★★★
December 23, 2019

Always a treat

December 23, 2019

It was so bad! Probably the worst chinese food ive ever ordered. We ordered chicken chow mein, the chicken tasted like canned chicken, wonton soup, the pork and broth had no flavour, sweet and sour pork, it was just battered pork bits that were very dry from deep frying and deep fried prawns which were probably the only thing that was decent. It was way over priced for the horrible quality.

★★★★
Local Guide
December 23, 2019

Great food and service

★★★★
Local Guide
December 23, 2019

Best authentic Chinese food

★★★★
Local Guide
December 23, 2019

Good atmosphere and food

★★★★
December 23, 2019

Foods great, but expensive.

★★★★
Local Guide
December 23, 2019

Very busy, but got seated right away and order taken very quickly.

★★★★★
December 23, 2019

Good food and good waiters.

★★★
December 23, 2019

Great service food was good

★★★★★
Local Guide
December 23, 2019

Always awesome food

★★★★★
Local Guide
December 23, 2019

Good Seafood Dishes:)

★★★
Local Guide
December 23, 2019

Food was okay, was served quickly, and tasted alright. Service with a smile.

★★★★★
December 23, 2019

Rilly friendly service. Greatest combo Ive had in years. My first Pollys experience. I would go back. My 58 yr old buddy ordered a beer and I sed, better have ur i.d. and staff had a good chuckle

★★★★
December 23, 2019

Love their deep fried wonton and wonton soup

★★★
Local Guide
December 23, 2019

Not as good as some other places. A little pricey but you get a huge plate full so the price is worth it.

December 23, 2019

The chowmein was plain spaghetti noodles with shredded chicken on it. That about sums up the whole experience

★★★★
December 23, 2019

Love the food at Pollys sometimes its a bit of a wait but well worth it.

★★★★
Local Guide
December 23, 2019

a bit of a wait sometimes but the food is really tasty and worth that wait

★★★★★
Local Guide
December 23, 2019

Awesome food

★★★★★
Local Guide
December 23, 2019

Good food and service, great family environment.

★★★★★
December 23, 2019

Amazing food my dudes

★★★★★
Local Guide
December 23, 2019

Food is fantastic and the staff is great.its a cozy place if you have to wait its worth it.

★★★★★
Local Guide
December 23, 2019

I love the chow main and the friendly staff that make you feel so welcome

★★★★★
Local Guide
December 23, 2019

Very polite staff and delicious food

★★★★★
Local Guide
December 23, 2019

Great food

★★★★★
December 23, 2018

Great food, friend service.

★★★★★
Local Guide
December 23, 2018

Love the food!

★★
Local Guide
December 23, 2018

Wouldnt reccomend this place

★★★★
Local Guide
December 23, 2018

Good service and good food.

★★★★★
Local Guide
December 23, 2018

Best customer service. Friendly staff. Food is fantastic

★★★★★
December 23, 2018

Very good!

★★★
December 23, 2018

Food is always excellent. Extremely busy. Been going here with family forever

★★★★★
Local Guide
December 23, 2018

Has the best Western Chinese food in Terrace! Also has burgers, fish and chips, etc. Service is a little slow some days but its definitely worth the wait. Service may be slow but servers a super friendly.

★★★★★
Local Guide
December 23, 2018

Awesome food friendly service. From deep fried wonton to fortune cookies.

★★★
Local Guide
December 23, 2018

Decor hasnt changed, food tastes a little different something is missing.

Local Guide
December 23, 2018

Service was really good but the food was trouble

★★★★★
Local Guide
December 23, 2018

Great food

Local Guide
December 23, 2018

this was hands down the worst place i have ever ate at. down right terrible food. the waitress combined our orders together.the bill was 83 dollars combined. when she divided the bill up. my workmate paid 32 dollars and was leaving the restaurant.....then she tried to charge me 73 dollars?

★★★★★
Local Guide
December 23, 2018

Ull leave this place nice and full

★★★★★
Local Guide
December 23, 2018

Great food

★★★★
Local Guide
December 23, 2018

Waitress was pretty rude, food was good, first time i went i was disappointed the fried rice was just rice and the chowmein just noodles and your choice of meat.

December 23, 2018

Waited over an hour for order

★★★★★
December 23, 2018

Always amazing food and great service

★★★★★
December 23, 2018

Great food excellent prices. Fast and good service highly recommend them

Local Guide
December 23, 2017

The food here isnt just mediocre, its downright disgusting. Not so much the flavor of any individual item just how they are combined but what really gets me is the dismal quality of the meat used. Short ribs barely had enough meat on them to make them worth eating and the almond chicken was 80% batter, no exaggerating. It also had a texture like it had been waterlogged. Then Im still paying 25$ for a plate that didnt even fill me. Im Im astounded this place has any higher then two star average, I guess as far as Chinese food goes in Terrace it wins by default.

★★★★★
December 23, 2017

Great food

★★★★★
December 23, 2017

Great classic family run restaurant, been going there for years. Affordable with nice service

★★★★★
Local Guide
December 23, 2017

Awesome food...very husy..plan ahead

★★★★
December 23, 2017

Food is great service is great.

★★
December 23, 2017

They told us the order would be 20 minutes.....they lost the order....sooooo we waited 1 hour for our takeout....on an empty stomach

★★★★★
Local Guide
December 23, 2017

Authentic Chinese flavour with and old times feel atmosphere

★★★★★
Local Guide
December 23, 2017

Always tasty food

★★★
Local Guide
December 23, 2017

The food here is quite good Polly s has some of the best Chinese food in Terrace the service is decent and the atmosphere is ok. It s clean and I ve always had a good experience here. Prices are also good.

★★★★
December 23, 2017

Great food

★★★★★
Local Guide
December 23, 2017

Always love the food here. Whether I eat in or take out. Great service from the waitresses.

★★★★
December 23, 2017

Good food

★★★
Local Guide
December 23, 2017

The staff are quite friendly and the food is pretty good. It gets a 3 for being quite dated. The place can be spruced up a bit.

★★
December 23, 2017

Good chowmein food

★★
December 23, 2016

MSG makes up for low quality foood. If you are one of those people that likes to scrape off batter and see whats inside, you might be surprised or disappointed. The pork in my sweet and sour pork was grey.....pork should always be white in the center. You are paying a lot for what you are getting, but it is better than the other chinese joints in town. In conclusion Pollys cafe makes chinese food in any mall food court look like fine dining.

★★★★★
Local Guide
December 23, 2016

Great Chinese Cuisine and Prompt friendly Service

★★★
Local Guide
December 23, 2016

Great food, pricing is inflating, We ordered black garlic ribs to start. Three other families arrived to eat after we ordered. We got our food after everyone else, not sure if we are just sitting in the wrong corner. The waitresses mean well. Over all. I get pretty good service here and would recommend to family/friends

★★★★
December 23, 2015

Food always taste great, the building is rundown amd needs to be renovated. I would recommend the curried prawns, dry spare ribs, and beef broccoli!!