White Spot Terrace in Terrace

Dirty, slow, hash browns came out cold. Fruit bowl only had an apple and a few grapes. Server never checked on us once. Disappointed.

Good food, but slow. Fine enough for a hotel resto. Didnt have some items on menu

Service was extremely slow, food was cold, and not up to usual standards. Not sure what is happening because it s always been good. Bathroom taps not working in women bathroom

When we arrived there was only one family there, we waited about 15min or more for the waitress to take our drink order she didnt even get that right, my grandson waited so long for his vanilla milkshake, when we finally got to order our food it must have been about an hour, and the food came cold. Poor service seen 3 waitress but only one working.

Prices, portions and service was meh, food was good.

We highly recommend white spot in terrace! We come here every Sunday for brunch...they are very good with regards to helping with wheelchair access as well which is sometimes hard to find! Servers great! Management great! Will always drive an hour from kitimat to come here:)

So I guess we went on a busy day or completely understaffed. Had to ask for a second cup of coffee and it took 10 mins. Not enough creamer served and had to ask for extra which took more time. Waited over 45 mins for our breakfast and the eggs were so raw on the Benedict. I could not eat this. Left without eating and just a bad experience.

Placed an order online for curbside pickup. I arrived and checked in a couple of minutes after my order was supposed to be ready. Then, after waiting 20+ minutes for the order to be brought out, i decided to go into the restaurant and see whats going on. When i walked in, I noticed an order sitting on the counter and a not very busy restaurant. A waitress notices me and asks how she can help; when i let her know, Ive been waiting on an order, She hands me the order that had been sitting out on the counter. I then had to ask where the drink for the order was. Apparently, it wasnt prepared yet, as the waitress had to go pour it. Once i was back in my vehicle, i checked on the order only to discover that all the food is now room temperature and the ice cream from the kids meal is completely melted. Waste of time and money go here for food.

More than 5 stars

Ordered the Farro salad with crumbled cheese. There were only residual crumbs of the cheese. Last time I ordered from here they also omitted other ingredients from order.

Great service , food comes quickly highly recommend!

Great food and service

Terrible terrible service. Food is always great but that s twice the service is better at McDonald s

Ive always been a fan of whitespot however, my mom and I went for breakfast they ran out of sausages, my sunnyside up eggs were cold in the middle, her smashed potatoes were potatoes cut in halves and she couldnt eat them, my shredded hashed browns were so thin and crispy they were tasteless, hope your kithen staff starts to take pride in their work cause when done properly I love whitespot

This place is great! Went here recently with my dad for a quick lunch date . Great food. Even better though was the service, thanks to our server that afternoon, Jasmine! I live coming in here and knowing we will be served well, and with a smile.

soggy salad burnt pecans the shrimp was over cooked seemed racist as the next table got better service then us our table wasnt the only ones that felt like this

Awsome food , horrible service

Don t expect a welcoming environment. Customer service was 1/10 - very disappointing.

Food was great and came shortly after ordering. Service was fast

We have always enjoyed going to Whitespot in Terrace. In the last year or two, there has been a noticeable tension between servers. This affects the total experience while at the restaurant. We have tried going back every so often and things really havent changed. I am hoping that the manager can work with the staff to remedy this.

Grosses restaurant in town by far

Restaurant has gone down hill. Service, Food, Atmosphere.

Place is garbage. Same with the hotel connected to it. Go to Kathleen s in town for breakfast much cleaner and better service.

Phone calls almost never answered, random reataurant hours, no answer to any calls within the last half hour of business is standard procedure, online ordering allows you to place & pay for an order to pickup, even though the restaurant ia closed. Just disappointing.

Lunch time is a little alow. Great Glutin free breakfast sandwich. We let the server know we had to leave by a certain time. She had the bill ready to go for us. Overall they are matching or exceeding my (new lower) expectations for Terrace. Why lower expectations? Economic downturn of Terrace. Workers are from everywhere but Terrace. Work or get replaced. Thank you for the great lunch. Dietary restrictions: Glutin free options are available

Service was awesome! .. food well prepared... always a treat to go here

Had old menu stuff still on menu that they didnt have any more other then that it was great

Great food

Our server was friendly and we will be back. Very enjoyable experience!

Matt breakfast is great, hot and friendly servers. Endless hasbrowns.

Ok food, waitress was very friendly. They really need to open at 6 AM at least. Parking: A little tough for pickups to get turned around out front.

Some white women decided to chatting about RAPID in restaurant ridicules shes keep looking at us we to fail. Some people learn keep their minds to themselves this only my second visit

Very delicious food! Will definitely be back for the apple pie and Brussel sprouts

I think for myself any way this is not how I think over easy eggs should be done. I was not impressed with this dish

Was a great family experience definitely go back

Love White Spot. Ive never eaten in the restaurant but get take out anytime I visit Terrace and its always great. Get the garlic parmesan bacon fries, best thing ever.

Great restaurant and great service. The waitresses are also very kind. I ve been evacuated here from the floods and the people here have been making life easier with their support and great food. It is easy to make adjustments on the menu and they are very gluten accommodating! Highly recommend!

They have a new menu happening, looking forward to ordering something new.

Its was good food I like white spots always get good food and service

Was informed they were too short staffed to serve me.

Great ,,,,,lovely staff,,,

We tried to stop by for lunch and was sat by management and the place was empty three servers on and not one came over to greet us when I tried to bring it up and talk to them after watching them greet a table 10-15 minutes later I brought it up to them and all I got was a really before we walked out The food is great but the service was very poor

Had breakfast The welcome was a bit subdued at first, however once under way the service was up to the standard for white spot. Food was perfect. Vegetarian options: Not a lot but some menu items were veggie. Parking: The visible parking appeared to be the only parking, it was quite right and not good for motorbike. The street parking was 2 hour limited but free. Early in the morning this was fine but during the day this might be complicated. I didnt check if there was parking at the back.

I had the avocado prawn eggs Benedict

Pretty disappointed with their delivery. I ordered 40 mins before closing and they cancelled my order because they just didnt feel like making it.

Takes at least an hour to get subpar food. Not quite the Whitespot experience you would expect.

Some of the staff could use some training in customer service, Not busy when we ate there but didnt get two drinks. Had to ask twice.

Incredibly mid, you could find a better spot for food

I was sat at a table without a menu, waited 5 mins and got my own. I waited 10 mins until someone finally came and I ordered a mimosa ($6) and water. She brought the mimosa right away. I switched seats to be by a plug for my laptop. I sit 10 mins and ask for a server to come, same girl comes and I order a quesadilla and remind her of the water. Comes out in 15. It s decent nothing special. I eat and then wait who knows how long and then had to ask another server for my bill and box for leftovers. She comes with the bill and the mimosa was $7 I mention it and say I m not interested in waiting longer than I already have. Would never return.

Horrible food

Food was good. We came in for brunch on a Saturday. The only drawback was the service. Our server had to come back to our table 2 or 3 times to clarify my order and still didnt get it quite right. I also never got my coffee refilled. Service was slow too but it wasnt that busy yet it still took quite a while to get our food and it seemed like people who came in after us got their food sooner even though our order went in ahead of theirs

Probably the best place to sit and have breakfast in terrace.

Service suck cold food every one serviced the people came in after us we waited 45 minutes

I do not reccomend this place at all. Lets start this off by saying this is the 2nd chance I have given this place. It will never happen again. Ordered mimosa for breakfast it came in cracked dirty glasses. The utensils also dirty. We ordered classic eggs Benny and avocado bowl with eggs on the side, the server had to come back to our table several times as shes couldnt remember our order even though she wrote it down. Our food took forever to come out and was very unappealing. Avocados were well expired mushy and brown. We got charged for our hollandaise sauce as an extra even though the meal came with it. Had to ask if i could have my toast that came with the order aswell my 11 year old could make a better breakfast. We sat drink less for over 45 min while the staff was no where to be seen. To say the least I will never come back to this establishment and Im hoping I dont develop food posing for what we did cosume. Wrnt into the ladies bathroom before I left the smell was somthing out of post apocalyptic moldy nightmare. Then trying to get out of the tiny parking lot was a laughing matter.

Extremely slow service and they ignore some folks entirely. Need to have a floor manager that actually works

Great breakfasts!! Good service. All the staff are delightful. Nice dining room. I will be back .

Slow service is an understatement. Served one drink and waited 45 mins for a poutine and a chicken burger where the chicken was as maybe a quarter inch thick. Was never offered another drink. Do not recommend.

Amazing menu with tons of healthy food options.

Terrace is changing, not the same as it was 7 years ago.

Food

Only complaint was the overdone chicken burger. Ended up tossing it.

The food isn t really up to the standard expected at a Whitespot. First time I thought it may have been an off day but a year later and it hasn t changed. Service was good and the place was clean though.

White Spot In terrace was the worst experience for my family !! If your a coloured family other then white you will get the worst experience, I complained about a dirty cup and waitied 25 mins for a clean cup, asked for ketchup and got nothing for half hr, my kids asked for ice cream and waited and Waited while they catered to non coloured ppl.. Understaffed my a$$!! No one other ppl but us indigenous ppl got ugly service but us .. PS don t get gravy because they don t know how to make gravy!! It is not kid friendly!!

Very impressed with the tomato & prawns spaghetti. I will drive from Rupert to Terrace just to have it again.

Its a franchise, so I expect a certain level of consistency. My burger was burnt and it was a BEYOND burger. The service took a while to come back. Saving grace was the flatbread which was delicious. Thanks.

A very nice experience, as always at this location, with an attentive waitstaff (Kamalpreeta). The food was great, just the right side portion.

Worst service ive ever seen. Sat for 20 mins before we had an order for drinks go through, then sat another 20 mins before a server came to take a food order. Then proceeded to wait another 30 mins for food that never came. Absolutely terrible.

Food is always excellent..place is always clean.very attentive waiters and waitresses.love the fish and chips!!

Breakfast was good service was great.

Disappointed with halibut not on the menu for fish and chips.

Service is good, sometimes they dont have certain ingredients, but thats expected in the north.

Very tasty and comfortable

Excellent experience and the food was great

Delicious food, great service

Good food...good service....very nice atmosphere.

waitress is always very friendly, food is great

Service was poor. 3 ppl and not one thing including drinks were right. 2 orders came and waitress asked what it was the 3rd person ordered. Then it came 15 mins later. Owner came out and argued about uncooked zucchini sticks, claims thats how its done now. Food was horribly prepared, more like thrown together. Burnt ribs, and a chicken ceasar wrap that has 3 pieces of chicken meat stuffed on the end where its cut in half. All and all I rate it below the base line of acceptable

Good food good staff

Food was pretty good when it got there but expect at least on hour wait to get it

they re super slow

I dont like it. Mediocre food and always under staffed.

Good place for families

Orders maid wrong good servers

Good food. Background music was a little bit on the loud side.

Nice service and location!

Food here is amazing. Pretty good service buy we didnt get to ask for more coffee or fries for a while as our server took too long checking on us.

Good food but not good for a single mom u have to pay an arm and a leg

I ordered a seafood Fettuccine, there was 2 shirmps & around 6-8 clams, alot of cherry tomatoes that over took the little seafood that was in the food was charged $24-25....was not worth the food especially the price. In regards to the service zero, never checked on me at all during my meal time on how the food is or if I need anything else, I will never go back there...my family and I ate there many times last year, the service was fantastic..

9k fish and chips

Vegetarian options: Had a great vegitarian burger Parking: Very poor as is shared with hotel and local buossibess and maybe 12 spots

This was the biggest disappointment we have ever had in a restraint, 30 minutes to get appetizers then half an hour before they took our orders for lunch then a hour to get the food, endless fries is a joke we asked for more and never got them, I cleaned tables and Tim Hortons coffee cups on waiting bench, we will never dine there again. Poor service all around

Food was good but kitchen was slow.

The Burgers are too dye for.... everything is fresh. Parking: Very bad parking.

We love White Spot, here in Terrace. The food is great and prices are great

The wait staff were good but the food :-( . I eat regularly at white spot as I travel a fair bit and, usually it is a safe bet. This was pretty bad. Fish and chips soggy, and it tasted like the coleslaw was missing an ingredient or two as creamy and tangy it was not. Lacklustre is a good starting point.

Highly recommend Parking: Very bad parking Food : 5/5 |

Parking: Need better and more parking space Food

an enjoyable evening with good food. they handled a kids birthday party very well

Best breakfast in Terrace for the money.

Usually they are good but last time not so good

Chicken burger was awesome

Nice place located inside the best western. The happy hour from 2-5 is a great deal!

Mediocre food, small portions, horrendous service, youll wait forever.

Food and seevice were great. The washrooms are disgusting.

Always good service. I love the endless fries and hashbrowns rule

Very nice staff and licious food. A smaller menu because of the Pandemic, but I wasnt upset at all. Lovely atmosphere inside. Social distancing protocols in place and it was Very clean as well.

Yummy burgers, fish and chips arent too shabby either.

Great breaky!

Good food today.

Fantastic, friendly service with healthy food options.

This place was so good I had to have it twice in one day. Halibut has a soft flakey crust which was nice. Sweet potato fries were done just right. The pumpkin pie was delicious. The burger was delicious(forget the name) also had sweet potato fries again cause they were that good then I had the salted caramel brownie which was really good. Good food for the price for sure

How does a restaurant run out of clubhouse sandwiches fries were over cooked or fryer oil is due for a change service was good though

The White Spot is a friendly place and is great for families. My favorite is the Monty mushroom burger. They have good soup and great shrimp sandwiches. A nice place for a meal.

Yes love the food snd Servers were great

Amazing food, Amazing service....

Usually go in every Saturday & usually have the same items every time we go, my spouse has the Clubhouse turkey & this time the turkey and bread were so dry he couldn t even finish the 1st 1/2, our waiter who seemed very thankful to see us back went to report it to their chef whose only response to us was, it was only made 1/2 hour ago. And done nothing to rectify the issue and charged us full price for a sandwich that was no edible enough to present to anyone. That response doesn t justify the way that chef cooks. Won t be back

excellent yummy food

Great Service and Food, be back for sure

I was ignored, until the bill came.

They could have been happier to see us. Lol. Waitress was nice. Food was good! Juicy impossible veggie burger.

Everyone was very happy with their food and our server was very friendly

Slow service and didnt clear our table through out our meal. Had to continuously ask for items and was not busy. Waited about one hour for food.

Ordering chicken strips wasnt a great idea at the time. Preferred to be told you had none instead of the bottom of the bag scraps. And mostly cooked breading chunks. And this place is starting to look a little run down since 5yrs ago.

Flies kept landing on our food . . . Like tons of flies!!

Long wait for food

The air conditioning wasnt working and the room they had put the wedding party in was like a sauna it was so hot, and no one could tell us why. The drinks that were on the menu they couldnt make, they told us they were out of halibut and shrimp as well as a few other things. It was poor service even though it wasnt busy. I felt bad for my son and his fiance, her family and their wedding party.

Do not go! Served our order to another family and tried to serve the meal back to us directly.... buddy comes over and warned us he ate our fries.... also forgot pieces of our order. The flies are another story, unlike the service they were all around us and became a problem from the beginning . If I could I would gift a 0 star so be far warned because this was the worst dine in experience I have ever had.

Fantastic service awesome food

The fish and chips were extremely wet and fries werent cooked at all horrible food. Flies were everywhere

Great service and friendly waitress, good place for a family outing.

Went in for a milkshake. Was fast and delicious.

Really shity service. Burger came out half cooked. Still was red inside. Fries came out cold. Coke was cola not coke. Waitress was not on top of drinks. Had to ask for cutlery. Worst food ever. I would rather go to the soup chicken at salvation army. There blender doesnt work also

White Spot in Terrace is always clean. Great servers, food is always good.

Great service Great food I give a 4 &1/2 Because entrance stairs blended in with the rug above, I tripped

I had breakfast there today and I want commend the young phillipino waiter that served me. He was very polite,impeccably mannered,professional in every way. The food was delicous,large portions,couldnt finish mine. The young waiter made my day, thank you..

Good breakfast and comfortable

Service could be quicker and my last visit 3 weeks ago well where to start burgers show up fries still raw and taste frozen think they were cooked under a heat lamp.#2 burgers burnt and the tomatoes put on burgers were the ends. Now for 18$ for a burger it best be absoulty amazing and cooked and presented correctly. After reaching out to head office to try and remedy this the local store never reached out after years of eating at shitspot and actually working thier will I ever return to any of thier establishments and I will tell anyone I know or dont even know to follow in suite

The food is fine but always slow, including their bottomless smashbrowns you d think they d have ready on standby. Their bathroom is oddly freezing too.

They were super friendly . I ordered the halibut and fries. The portion size was huge. And tasted delicious Very happy with the service.

Not the best White Spot i have eaten at, food was close White Spot standard, good service

Good food good service, price is reasonable.

Pretty views. Too much money for what it is. But views and history were cool to read and view. Create pics and interesting history. Just a bit pricy for 5 of us. *May be less cool with covid the restrictions.

Food was alright. Might just be White Spot in general, but the Legendary Burger doesnt really live up to its name. I was expecting something epic, but when I got it, it was just a plateful of sadness. Came back 2 years later, did not get a chance to eat because of waiting 45 minutes before finally giving up and leaving. Waitresses were understanding and explained that there were new cooks with zero management on site. Not going there ever again

Great service!! Fresh breakfast !!!

Food was ok, but customer service wasn t the best. They were in rush!

Very delicious food

Good food good service.

We were trying to go to Dennys but they were full so we went to White spot.It was the first time ive eaten there and it did not disappoint.The food was supper good and the service was even better.I would highly recommend it.

Clean, nice staff

Good food great service lots of space for social distancing 100% high and old and I felt safe

I ordered a burger for my mother with a salad and fries and calamari and a salad for myself, was called to pick up my food so my mom went. When we got the food I didn t receive my salad, my calamari was cold and felt like I was chewing on rubber, and my moms fries were cold.

The staff is friendly but I think its ridiculous charging a dollar for honey and lemon when youre eating there

Good food. I was worried about no hand sanitizer. Found it on my way out. Should be at the entrance of the restaurant, not in the lobby of the hotel.

Good food and great service.