Ben & Florentine in Terrebonne

1361 Grande Allée, Terrebonne, QC J6W 5M9, Canada

★★★★☆
(358 reviews)
Categories: Restaurant Breakfast restaurant Brunch restaurant Lunch restaurant

About

Chez Ben & Florentine, on redécouvre le goût de bien manger.

Website
locations.benetflorentine.com
Address
1361 Grande Allée, Terrebonne, QC J6W 5M9, Canada
Plus Code
P95G+45 Terrebonne, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–3 PM
Tuesday
6 AM–3 PM
Wednesday
7 AM–1 PM
Thursday
6 AM–3 PM
Friday
6 AM–3 PM
Saturday
6 AM–3 PM
Sunday
7 AM–3 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Cocktails Coffee Healthy options Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.4
★★★★☆
358 reviews

Most Mentioned

breakfast (31) food presentation (29) smile (10) bacon (5) crepes (3) brunch (3) employe (2) air (2) skillet (2) cafe (2)
5 stars
218
4 stars
90
3 stars
22
2 stars
14
1 stars
14
★★★★
September 17, 2024

The atmosphere is average, but I think it is because there wasn't that many people to begin with. The service is absolutely the best. Our server was very kind and attentive. The food was nice, but I didn't choose the right meal for me. It is good.

★★★★★
October 22, 2023

It was a great surprise to visit this place. The dishes are really generous, and delicious. The seats are comfortable, and the service is prompt, and make you fell welcome (it's a little more challenging if you're, like me, do not speak French). Unlike the impression which I had from other reviews, I found the prices to be very reasonable. Recommended dish: vegetarian skillet.

★★★★★
October 21, 2023

Great food, generous portions, great ambiance. Friendly service. Please improve on English understanding for the sake of English speaking people is the only improvement to be made.

★★★★★
June 4, 2023

Always a pleasure to eat there considering the lack of staff They do amazing to served customers

February 19, 2021

I wish I could give 0 stars. Waited an hour and a half and paid 45$ for a "kit for 2" that was a bag of groceries. We saw people come in, order, get cooked food, and leave during this time, and somehow this took an hour and a half. We were told this took so long because they were "busy." If you're not going to give a discount, at least be honest about why it took so long. (EDIT: Sent an email a week ago at the request of B&F, still have not heard back. Let me guess, busy?)

★★★
October 12, 2019

Its a great place with friendly staff and the food is good. But unfortunately, today I found a hair in my food. They gave me 15% off my bill instead of not charging me for my plate.. which I thought was unfair.

★★★★
February 11, 2018

Good breakfast/Lunch spot. Had a breakfast meeting here....plenty of room and the dining area wasn't too crowded or loud. Good coffee, decent breakfast. They do not accept American Express!

★★★★★
January 13, 2018

The *BEST* breakfast spot in Terrebonne! Warm and attentive staff, great menu variety... even for vegans!... and kids!... friendly settings, and speedy service. Gracious host/owner!! Feels like... home!

★★★★★
Local Guide
December 18, 2024

Very good place and good service and price

★★★★★
November 25, 2024

The best breakfast, I recommend it

★★
September 23, 2024

Before I would have given it a 5 star! Im a regular, its been a while since Ive been there! I learned that the owner (an angel) has sold! Before the service was impeccable and fast! Now.... my meal was, so to speak... Garocher on the plate! (I didnt think of the photo otherwise I would have put it) Egg garocher on the potatoes the yolk cooked when I asked turned, the crepe garocher on the potatoes and bacon in small pieces and the sausages did not have looks completely cooked, etc... a GAROCHER dish!!! The waitress was super friendly but not very helpful... the coffee refill had to be chased after! However, the restaurant was not that full! The employees seemed to be under pressure unlike the old team who smiled and had no pressure.. which shows in a dish and service!!!! There were 3 of us! There we are in the evening! The 3 of us didnt feel that good and couldnt eat again all day... a lump in the stomach, etc... I imagine the food wasnt that fresh! We were regulars.. Now were going to go to another Ben & Florentine.. We dont want to relive that experience!

★★★★★
August 23, 2024

It was a great lunch, great service, the dishes very very good, our waitress was very professional thank you

★★★
Local Guide
June 23, 2024

The quantity of plates is no longer what it used to be. When youre left hungry after a plate, its not normal. However, their service remains impeccable.

★★★★★
June 23, 2024

Honestly ! wow!!! Unfortunately, I didnt take note of the name of the fantastic lady who served us this Saturday morning, June 15, but wow! We were a group of 10 with so-called different people. If only the people were as beautiful and caring as her! Calm while listening to the small group! I am so amazed! Your staff also attracts the best customers! Everything was perfect! I am a happy mother! Seriously THANK YOU! You make the difference and prove that there are still human people in this often too busy world!

★★★★★
Local Guide
June 23, 2024

Very good!!

★★★★★
April 23, 2024

Thank you for your welcome, very good family atmosphere

★★★★★
Local Guide
March 23, 2024

Very warm welcome and very good service.

★★★★★
March 23, 2024

Exceptional service. Always smiling staff. The plates are more generous than in the other Ben and Florentine.

★★★★★
March 23, 2024

Well received and well served, excellent food, I love it Kid-friendliness: Yes

★★★★★
Local Guide
February 23, 2024

Excellent service!

★★★★
Local Guide
December 23, 2023

Very good and good service

★★★★★
December 23, 2023

Good service, quality plates! I always ask for lots of changes to my dishes and it s always respected. Best wishes! Wheelchair accessibility: My partner is in a wheelchair and the place is accessible, disabled parking, but not visible in winter

★★★★★
December 23, 2023

Very good service by Amélie, generous plates, lots of variety, beautiful atmosphere!

★★★★
Local Guide
December 23, 2023

Excellent for brunch with friends.

★★★★★
Local Guide
December 23, 2023

Had oatmeal, was very good!!

★★★★★
Local Guide
December 23, 2023

Excellent restaurant and very good service

★★★★
December 23, 2023

Simply excellent

★★
December 23, 2023

For 2 plates ordered, overcooked egg, cold potato and soft sausage

★★★★★
Local Guide
December 23, 2023

Always fast and efficient service.

★★★★★
December 23, 2023

Very good service from the whole team!

★★★★★
December 23, 2023

I went for lunch with my mother and we received very good service and the food was delicious! Thank you very much and keep it up!!!

★★★★★
Local Guide
December 23, 2023

Fast, courteous service and very delicious food!

★★★★
December 23, 2023

Very good food, however the lack of employees is obvious, which has a big impact on the service and its duration. Its not the employees fault, they work hard but not enough staff

★★
December 23, 2023

We went this morning, normally the service is great. But unfortunately this morning it was horrible. We had no coffee refill, the waitress seemed stupid, no smile, no question how we liked it. Even when we leave, a stupid goodbye without even looking at us

★★★★★
Local Guide
December 23, 2023

We really enjoyed our dishes and the waitress was competent and pleasant.

Local Guide
December 23, 2023

Receive the beverages after 15 minutes since we took our order. Receive the plate to my daughter first, put the plate down abruptly. Bananalicious with crepe (almost no banana and well come back for the chocolate.....) ... 8 minutes later receive the plate for my wife (omelette made in a hurry very quickly) and my plate the sriracha pan and sausage Italian. 5 minutes later we receive the toasts. The potatoes are disgusting. Smoothies are literally liquid. The taste was almost inedible. The service is seriously lacking in coordination and quality. Waitress all over the place. We had to get up to go find the waitress to get service. In short, we will NEVER return there and we strongly RECOMMEND IT AGAINST it. Oh and we had to run after 2 waitresses to manage to pay our bill.

★★★★★
Local Guide
December 23, 2023

Good service Great food

★★★★★
December 23, 2022

Very good service, the food is excellent!

★★★★
Local Guide
December 23, 2022

Nice employee, good service

★★★★★
December 23, 2022

A great lunch experience, a warm welcome from Miss Camille B. Quality lunch at a good price, and impeccable, warm and professional service from Miss. Camille. Well done ! A sunny moment in this pandemic.

★★★★
Local Guide
December 23, 2022

Very good lunch restaurant, varied menu, generous portions, good service

★★★★★
Local Guide
December 23, 2022

Incredibly good

★★★★★
Local Guide
December 23, 2022

This restaurant often has trial menus! Yesterday morning it was a baklava combo with banana, chocolate hazelnut crepe, sausage and small potatoes for breakfast... Super interesting, you will then fill out a little report to rate and write your comments! :)

★★★★
Local Guide
December 23, 2022

Very welcoming and always good.

★★★★
Local Guide
December 23, 2022

Very good lunch!

★★
Local Guide
December 23, 2022

The welcome was disappointing, no hello, no follow me. We stood in the hall wondering if the place where she had put the menus was our place. We finally decided that this should be our place. The restaurant was almost empty, the hostess seated us next to the only table with a carriage. The baby was crying and the mother was moving the stroller on our table, I dont blame the poor mother, but they could have seated us elsewhere. I asked for it but unfortunately we were not moved. The wait was much too long. I wouldnt go back there. However, I love the Ben and Florentine in Blainville.

Local Guide
December 23, 2022

1h30 wait we left without having our plates

★★★
Local Guide
December 23, 2022

Food quality was great We had to wait an hour before reçeiving our meal. Prices reasonnable.

★★★★★
Local Guide
December 23, 2022

Fast and courteous service. Nice place for family lunch.

★★★
December 23, 2022

Nice place that could use a little cleaning. Very visible dust on the kitchen filters. For the food, its like elsewhere when you ask for the egg white to be well cooked around the egg, all the white arrives dry. Heat of the dishes, apart from the potatoes, leaves something to be desired, for those who like to eat hot. They have a very nice menu that will please everyone. The quantities are very acceptable. The price is very good and accessible to small families. For a 5 star, good cleaning.

★★★★
December 23, 2022

Very good service the food is very good.

★★★
Local Guide
December 23, 2022

I dont like potatoes but otherwise it was ok

★★★★★
Local Guide
December 23, 2022

Alright

★★★★★
Local Guide
December 23, 2022

Very good

★★★★★
December 23, 2022

I came with friends for the first time! The food is very good in addition to having exceptional service! :) the waitress was pleasant, fast and smiling in addition to taking the time to talk to us, great experience! Thank you very much Vicky We will definitely come back!!

★★★★★
December 23, 2022

Delicious!

★★★★★
December 23, 2022

Very very good lunch. Xx

★★★★
Local Guide
December 23, 2022

Very good service. Average food for the price. Well liked nonetheless.

★★★
December 23, 2022

First disappointment with Ben and Florentine. Burnt bacon, the yolk of my frozen sunny-side-up eggs, the cream of my burnt spouse and unmelted cheese. They had burst one of his eggs and replaced it with another but left the dried yolk at the bottom of the plate. New Cook? He shouldnt have let those plates pass. We did not have the compote with our dishes. My guys dishes looked good, they devoured everything, they took a dollar off my oldests dish because we removed the eggs (nice surprise no one else does), and Maude gave us an excellent service, super friendly and energetic. So it was ok but not up to my expectations for a Ben and Florentine

★★★★★
Local Guide
December 23, 2022

Kind waitress with wonderful smile. Hostess should have the same smile. Beautiful and good plate. Keep up the great work!

★★★★★
December 23, 2022

Amazing new administration! Speed, good humor, generous portions!!

★★★★★
Local Guide
December 23, 2022

In my opinion, the best lunch restaurant banner.

★★★★★
December 23, 2022

Always very good, I have never been disappointed. I drive 30 minutes to come to this Ben & Florentine. Ive tried several and its the best around Montreal!

★★★★
Local Guide
December 23, 2022

Beautiful, good and not too expensive when compared to others of the same type

★★★★★
December 23, 2022

Parking: Da was great

★★★★★
Local Guide
December 23, 2022

Excellent food and really excellent service I recommend.

★★
December 23, 2022

Mmm not safe and ordinary

★★★★★
Local Guide
December 23, 2022

Super.

★★★
Local Guide
December 23, 2022

Very good lunch the first time, impeccable service. Thanks the second time a little worse

★★★★★
Local Guide
December 23, 2022

The food and service are excellent!

★★★
Local Guide
December 23, 2022

Ben and Florentine were in my favorites. Having eaten for the first time at this establishment in Terrebonne, I then liked it a second time on Saturday December 10, Oufff my omelette was raw, the vegetables did not look fresh in the omelette. In the toast basket there were only 2 jams and 1 was already opened so which means we had a familys leftovers..In 2k I would not return to this establishment.

★★★★★
Local Guide
December 23, 2022

Very good, competent staff... good service...

★★★★★
Local Guide
December 23, 2021

Very good food and excellent services.

★★★★★
December 23, 2021

Great energy, attentive service thank you very much

★★★★
Local Guide
December 23, 2021

Very good lunch, well organized. I recommend.

Local Guide
December 23, 2021

I ordered online 1 hour in advance and had to wait there for another half hour. They forgot the eggs in my extra order. I dont recommend.

★★★★★
Local Guide
December 23, 2021

Finally after the pandemic we return to our good sub-type lunch. Great and very courteous service. Listening to the customer, it was not the first time and it will surely be a stop for my regular good lunch. Hats off to the team,

★★★★★
Local Guide
December 23, 2021

The best place for a good lunch

★★★★★
December 23, 2021

Great restaurant. Smiling waitress. Good service

★★★★
Local Guide
December 23, 2021

Super good

December 23, 2021

frankly the worst lunch we waited 2 hours. For two people it cost us $68. I had ordered a pancake, this one arrived all wrinkled and frankly not appetizing if the taste had been there it could have saved but overcooked and disgusting plus the smoothies (soft) are way too expensive for the quantity (3 sips ) if you want extra Hollandaise sauce to prepare you have to pay $2 for a paltry quantity. In summary, restaurant to avoid and boycott.

★★★★★
December 23, 2021

The best lunch restaurant in the area the food was sick the people were so friendly I think I became addicted I recommend it to everyone

Local Guide
December 23, 2021

RIDICULOUS AS A RESTAURANT Wait 35 minutes at the restaurant to have an order placed through doordash

★★★★★
Local Guide
December 23, 2021

Good and faster service

★★★★
Local Guide
December 23, 2021

Good service, good meal, safe

★★★★★
Local Guide
December 23, 2021

Very good service

★★★★★
Local Guide
December 23, 2021

Super great restaurant Waitress are amazing and very friendly The food was so good Its worth the price

★★★
Local Guide
December 23, 2021

Very disappointed this morning with my rather basic plate, very salty bacon like fruit, a wedge of orange, waitress never came to see me, I give a 3 star because the lady has an impeccable welcome

★★★★★
Local Guide
December 23, 2021

Its always good to go there. You are sure to have a good lunch and the waitresses are also very cheerful. This is the restaurant I always go to for lunch with my family because it s very warm and lively.

★★★★
Local Guide
December 23, 2021

Good but expensive. Good service.

★★★★★
Local Guide
December 23, 2021

Shane and Justine gave me excellent service

★★★★
December 23, 2021

Decent food, but with hamburger steak I would have liked served the old-fashioned way with lettuce and lots of tomatoes. Decent service, we were able to stretch our time that lunchtime, with coffee. It is true that the restaurant was not overflowing....

★★★★
Local Guide
December 23, 2021

Great employee, very friendly, its fast. The only downside is the air conditioning, its cold which makes you rush to eat otherwise its cold.

★★★★
December 23, 2021

I liked my lunch

★★★★★
Local Guide
December 23, 2021

Fast service and hot

★★★★
Local Guide
December 23, 2021

Generous portion lunch. Friendly employee. Very good customer service.

★★★★★
Local Guide
December 23, 2021

Impeccable service, warm and the food is good

December 23, 2021

Mentally disabled service you ask him for something very simple like splitting the dish in two and adding an egg nothing is done except we didnt pay the bill...were not used to it to open everything before leaving the take out...because our order is very simple...no customer in the store its pathetic....employee who has too much trouble working...difficult to get out of pcu......

★★★★
Local Guide
December 23, 2021

Its a little expensive but unlike other restaurants the price increases but not the portions.

★★★★
Local Guide
December 23, 2021

Im not a big fan of the Ben & Flo chain, but the quality of customer service sets this one apart. Thumbs up for me!

★★★
Local Guide
December 23, 2021

Ordinary.. too much seasoning on the potatoes egg a little overcooked..

★★★★★
December 23, 2021

Very good service, good food, pleasant atmosphere

★★★★★
Local Guide
December 23, 2021

Well served and fast.

★★★★
Local Guide
December 23, 2021

Our first discovery of the famous brunch. The menu is very varied. Probably too much for beginners like us! Everything was very good. A great discovery.

December 23, 2021

Wait 45min for 2 bacon eggs in takeout no thank you. They came to ask me my name 3 times but they never brought me the order, service leaves something to be desired

★★★★★
Local Guide
December 23, 2021

Potatoes Super varied choice and large portions, one of the only restaurants that I find that the prices have not changed post-pandemic!

★★★★
Local Guide
December 23, 2021

You always had to call on the waitresses

★★★★★
December 23, 2020

EXCELLENT !!!!!!!!

★★★★★
Local Guide
December 23, 2020

Always good and fresh!! Super friendly and professional employee. 10/10!!! The owner is always smiling and ensures consistent quality ;)

★★★★★
Local Guide
December 23, 2020

Excellent lunch and great service from our waitress Kathy.

★★★
Local Guide
December 23, 2020

Just potatoes

★★★★★
Local Guide
December 23, 2020

Courteous service, compliance with health instructions. Delicious meal!

★★★★★
Local Guide
December 23, 2020

Very warm welcome and perfect service, lunch was delicious and very hot. I prefer this restaurant on Grande Allée to the one on Montée Masson, big difference in my opinion.

★★★★★
Local Guide
December 23, 2020

Always good service

★★★★★
December 23, 2020

Great restaurant! Delicious and great service! Always smiling staff!

★★
December 23, 2020

Very average quality of food for a plate at $17. Very dry potatoes and no seasoning. Cardboard bacon. Competitor Fruit Oeufolie much superior.

★★★★
Local Guide
December 23, 2020

Very good food and service with a smile ! I recommend This B&F for an extraordinary breakfast experience. They deliver ! Déjeuner excellent et service avec bcp de professionalisme. Ce B&F est le meilleur !

★★★★★
Local Guide
December 23, 2020

Very expensive

★★★★
December 23, 2019

Great service!

★★★★★
December 23, 2019

Super good service. The boss and the employees are all smiling and attentive, they do gluten-free menus too, I recommend it.

Local Guide
December 23, 2019

I went for the first time to this one and it was the worst of Ben and Florentine for the quantities I took a crepe and it had the size of $2 of whipped cream so I asked for more and it charged me $1 extra to still have a small quantity while elsewhere it gives you value for your money

★★★★★
Local Guide
December 23, 2019

Very good meal and great service!

★★★
Local Guide
December 23, 2019

Long service arrives at 7:25 a.m. cafe 7:30 a.m. menu 7:40 a.m. order taken 7:50 a.m. lunch received 8:05 a.m. ..... 4 customers / 2 tables. In restaurant... In the morning its supposed to roll faster than ca3 to have done other ben flo

★★★
December 23, 2019

Not worth what you eat. Sorry I wont go back

★★★★★
December 23, 2019

My boyfriend and I love going to brunch at this location. One waitress in particular, redhead, curly hair with an incredible smile! Her name escapes me, but it seems that she likes her job and she is so sweet that we would even like to invite her to our table for coffee. The service is usually fast, yes a little expensive but varied and tasty menu.

★★★★★
December 23, 2019

Very very Good, the best service. Pleasant atmosphere with a smile every morning. The dishes are delicious.

★★★★★
December 23, 2019

Very happy