Resto Joe Sous-Marin & Crémière in Terrebonne

hello, first and last time very disappointed being one hour in pm 4 tables with people, slow service to take the order, slow to serve, and phew the desserts rock hard cheesecake, faded and pecan pie with a taste old pie, main course hamburger and hamber steak ok nothing more but ok...the waitress gave political and environmental morals saying that old people didnt like young people (and guess my age lol 68! and my friend 59!!) who left them debts who only thought of us that his son will pay for us and because of us see the type! there is more room for agriculture,,, in short, dont think that this is the kind of conversation for a restaurant!!!! with the waitress! she was going to lecture lol Parking: its easy and good

Very bad coffee, it tastes like water. We told them the coffee was bad so we made another batch even worse . Its cold, maybe turn up the heating.

My pasta was bland, no taste!!! Small portions...dry garlic breads!! They have reduced their portions!! $36 for shit!!

Worst poutine ever (melted cheese) not at all cheese curds. Its disgusting. The Pizza is white. So disappointed

1st time and last pizza 1 the lowest range will hold you even better....

it was my submarine restaurant, I often had the special 10inch submarine and that made 2 meals for me. Today I order this. Prices have increased and too much. I ordered the same because I like this restaurant. I open my bag..my 10 inch is 6 inch and maybe even smaller. For the price its too expensive. Last order at this restaurant a submarine $32

I ordered a large smoked meat poutine for take out plus a 2 L of 7up for $23 in total. I ask for the cheese on the side and they tell me I have to pay for the small dish if I want it on the side, plus the employees are super stupid I dont recommend this restaurant in any way the portions are really small for the price... its not is not what it was.... I will go elsewhere at least they dont charge extra when you want it separately!

This restaurant has changed a lot over the years. When you order a Smoked Meat plate for $19, you expect to have real Smoked Meat. I was very disappointed with what I had on my plate tonight. Meat in envelopes,

As I remember, the food was better. Restaurant that has been there since the 80s. It was good and reasonable in price

The pizza has very LITTLE toppings there are twice as many toppings at dila pizza first and last time for me order at 4:15 p.m. arrive at 5:30 p.m.

Ive had better frozen pizzas than this. Good service from the lady while young employees wandered leisurely in the kitchen but, yeah, it was not at all worth the asking price. A stiff pizza, without art or love!

The subs are really, really good.

Expensive lunch for the quantity on the plate

Super good, especially the submarines, I miss the time when we could go for lunch there and very good service

Excellent service and everyone is super good. The subs are very well stocked and the pizza is very good.

Waited 1:15 hrs for a sub and arrived lukewarm cold, really disappointed.

I ordered a trio and my trio for delivery and I did not receive the trio that I thought I would receive. I called back to say I didnt get the right thing and they told me we changed the menu 2 weeks ago so thats your trio, we cant do anything. Bad service last time for me at Joe the King

Super service

Clean and pleasant restaurant, affordable family meal, the pizza is still good

Best sub in town at a more than reasonable price

2nd time here! The food is excellent and so is the service! Very good price! THANKS

Very good submarine

Nice place to eat casually. Tender chicken skewers plate with good Greek salad. Havent been back since renovations, the atmosphere is only more pleasant and friendly and more enlightened.

Love this place, the staff is great and the food is delicious.

We have just discovered and it is an excellent restaurant.

The fish and chips are INCREDIBLE!

It was a first yesterday January 12 at table 82. Impeccable service. A nice, smiling waitress who apologized because it was long but there were a lot of customers. Excellent price quality. Not too noisy, relaxed atmosphere. We will come back. Few places offer us this kind of experience.

It mentions closing at 9:30 p.m. but they told me at 9:16 p.m. that it was closed. Very disappointed. I have been a customer for over 20 years...

We love this place

Very good hotdogs, poutine is not very good though. Potatoes and cheese were not fresh, sauce is average.

Delivery 1h30. I called. after 1h10 to ask what happened with my order... No regrets, no excuses, no explanations. The pepperoni was burnt, the poutine without sauce. I cant believe a chef would let meals like this be delivered! Last time for me.

Good restaurant and good food...ordinary atmosphere

Great receptionist, fast delivery and it was a delight

Beautiful decor

Very good service

Delicious restaurant for lunch and dinner

Jovial atmosphere and excellent food!

Ive been disappointed. Cold reception and the pizzas have changed. I was taking a big detour to get there but Im going to refrain from now on.

Best place to eat a cone!!

No cheese on my pizza

Very generous plate

Small restaurant very well located, courteous waiter and waitress.

Its made terrible...everything arrives shattered

Very good all the ,happy the dining room is open, Thursday thru Sunday

Smoke meat poutine I think that if I had given this poutine to someone they would not have immediately guessed that it was poutine..it looked like an old soup with floating potatoes!! It was more gibelotte than poutine and 1/4 of the fries were black...Ive never seen that...probably in my top 3...of the worst poutines Ive seen! I think whoever prepared it should have seen that their poutine wasnt correct...unless thats their standard...

Always good pizza too.

Service,,0 and 0the girl at the checkout is not very very polite and no smile,

Pleasant service, good poutine. Parking: Shopping center parking.

Order delivered with care. Excellent lasagna

Although I like it too bad the dining room was closed when I went there so me and my children ate on the terrace without service the submarine was very good

2023, August. Disgusting pizzaguetti. The bambino is cold, out of the freezer...prepared well in advance.. A submarine filled with meat scraps.... Never again...

Not too satisfied because I asked for another sauce and he charged me 4 ounces which I didnt have and in addition he charged you .1.00 of the delivery me who always gave 300 of tips to the delivery girl giving the delivery man 4.00 of tips and Ive been ordering it for 8 years but now its over for me Joe restaurant

Pleasant place for those looking for pizza, submarine, club sandwich type cuisine without gastronomy.

Kitchen staff unable to read an order, received my order incorrectly and when I called I was offered a 50% credit which is unacceptable

I found a hair in my submarine and Im allergic to it. Now I have hair growing under my feet. I would like a refund thank you.

Staff super friendly

The waitresses disrespect the customer, they are kicked out for no reason

Jimmi makes the best pizza great service

Good food at affordable prices!!!

1 hour to receive an oily pita with a bucket of sauce in it, it s terrible

It was good but smaller plate than before, good service on the other hand

Worst submarine of my life!!! And believe me, I eat submarines

Thats 6 times I have it delivered on Friday evening and Thursday wo not long and very good clubs its and the lasagna peperoni very good ps jepere that for the dining room you go keep your vaccination passport even if you forget this stink thank you

The food is excellent, but the customer service needs to be reviewed. Its annoying, ordering over the phone: stupid reception and no manners every time. This is not really ideal when you work in customer service.

we ordered a red onion pizza, received ordinary onion, stiff and cold pizza, after calling, saying that instead of putting ordinary onions next time he should call back or not put anything, sent us away, from the reno , its finished, the owner...........

Submarines are excellent and the service is quite fast

Very good/tasty Subs

It was the first time I went, nice welcome, well eaten

Wow !!

Meat sauce no meat......charge the price of a tomato sauce then.

Hier , ont as commander 1 lasagne et un Hot chicken. vous auriez du Voir la GIBLOTTE ! Incrayable Le pain en jiblote literalement sans parler dune lasagne extra champignons seulement un peu sur le dessus ! DEGUELASSE ! TU DONNERAIS PAS CA a ton chien ! Le pire resto que nous onr as vu ( 1er et derniere fois !) ont s est fait fourré !

Great little neighborhood restaurant! The food is good, the prices are reasonable and the staff is friendly.

Excellent service

Best pizza on the planet!!!

Wowww the service has changed its pace!!!!!!!!!! 4 top tomatoes in the same club sandwich no but as long as you pass on your leftovers to your customers you might as well close your doors!!! Because its over for me!

Love this place! Friendly and great food

Very good crispy pizza.

Bien dommage que la nourriture et le service ai changé. Nous avons laissé plusieurs chance depuis les rénovations qui se sont soldés chaques fois par des déceptions. Aujourdhui est définitivement la dernière fois que nous allons commande là. Les 4 sous-marins, le steak est sec et dur comme de la roche et nos deux smoked meat sont complètement dégueulasse. Plus jamais pour moi.

Definitely not what it was. I must have gotten it wrong, but the pizza and spaghetti werent good.

Good quality-price. Too bad the dining room is closed

I tasted like a good pepperoni lasagna and I was not disappointed!! There Girl who came to deliver the order gave us extraordinary service, she called us to tell us that there was a lot of traffic and orders so short delay, WoW charisma when she arrived, its different from Uber eat delivery people or DD! Quick and easy online ordering!

Extra pepperoni lasagna 10 W O W! The sauce is excellent, pepperoni is there!!! The delivery service is great. Really nothing to say, I will definitely recommend it!

If your looking for Classic Montréal style pizza You found it.

If you have a taste for a good sub, this really isnt the right place. Super Joe with no cheese, almost white tomato, there was practically nothing in my sub. This is the worst sub I have ever eaten. Very disappointed to have ordered from this restaurant, its the first and last time. Even after making the comment by call, he did not even offer me a replacement meal. A waste of money and time buying yourself a bag of chips you will be better served.

For the food its okay but the delivery service leaves something to be desired I order online and whats more they charge me .99 pq its online then 1.00 for delivery plus the tip we leave and it takes more than 1h30

We were so disappointed. Last time ordering here. 2 hour wait. The sub bun is tiny and soggy. The steak was nervous and not edible. I felt sick while eating it. Not really worth the cost!!!

The steak was not edible. No cheese. A white tomato soft bread. After 2 hours of waiting and an error in my order. VERY disappointing!!!

Your poutine and pizza are gone sir. Since when? Its been over an hour. Cancel my order please. *Angry.

A1...

Very nice restaurant the food and service is excellent. Encourage our local entrepreneurs in Terrebonne!!

Amazing pizza and subs. Top ingredients used in all their servings . The staff is amazing and the place is nicely renovated .

Best place in town !! Everthing is amazing

The smoked meat poutine is disgusting ...but I didnt like the submarine beef...a little dry...but ok I ate it all anyway

Good service, good food and good price I recommend.

Royally disappointed with the plate of smoked meat received. I called the next day to inform the owner. His response? You should have called yesterday (yes indeed). That it wasnt him who was there last night (who cares). That he couldnt do anything! Wow! It was my first time at this restaurant and my last too. I will continue to travel Terrebonne/Montreal to eat THE smoked meat at my favorite restaurant. That was my opinion.

Great subs!!

Very good fries

Everything is good whether you take pizza or submarine or pasta everything is good a big choice of menu well done the team and everyone smiling good service I love it

The best capitano submariner

I especially like pizza and submarines.

Fast service

The cooks and the rest of the staff work very hard for the customers. WELL DONE

Ridiculous. Dont get the smoked meat plate, you pay $8 more for fries and a pickle compared to just getting the sandwich?!?!?

The pepperoni steak sub was delicious! One of the best that I have tasted with pleasure. Joe le Roi is THE reference in sub!

Under under under!

food is good, dinning room was not open even after the pandemic. called for delivery, they eanted to charge me 25% for delivery fees. ridiculous.

Fantastic food and great service. Thank you Nelly!

The staff is young and they are often on their cell phones while I wait for my order

Really not like before the pizza The sauce only dripped with tomato My husband and I really didnt like it too bad!!

The pizza and fries are delicious. Real fries, not frozen. It makes all the difference. My first time and not the last :)

Quick and friendly service. Easy to order online. Wide variety of snack bar food. Packaging could be improved as a few hotdogs were a bit flattened. A highly suggest this place for a quick bite.

Always a pleasure to return there. We cant eat there due to the lack of staff but I cant wait to go back!

We have just ordered an hour and a half late and we asked to replace the fries with a salad so that we could have an extra salad charged. I then called to be told by the owner Nelly that he didnt care that he didnt have time and we to hang up the line on me wow well done great attitude great service. Then I just saw a message below from another customer who has the same experience being hung up on by the owner its completely unacceptable you have no professionalism and no loyalty towards your customers are extremely disappointed with your way of managing your business, for me its over as a customer with you for years

Non-functional table service

No cheese in the middle of the lasagna. Impossible to ask for extra cheese according to the telephone operator. Quite ordinary.

Customer for 20 years yesterday order pizza after 2 hours for delivery. Price increase and no more free fries Small fries for $2.65 extra. Very cold pizza and very dry fries. Finished for me and the time has come to discover the pizzerias of Terrebonne. THANKS

The Sécial Joe is perfect

Pizza and succulent submarine!!!!!

This is our favorite restaurant for delivery meals. Always delicious, Always hot and fast

Very good and staff very nice and welcoming

Delicious but 45 minutes before being served, there is a lack of staff but they are very nice all the same

The Submarine yum

Very good great service

Excellent Special Joe Submarine. wow

The pizza is delicious and the rest is super good

Asked for a large pizza pepperoni, cheese, red onion and bacon I took the trouble to specify red onions and I got a large pizza all dressed white onions bacon I called back to get credited for my next delivery he told me said no for me its over Joe the king of the submarine

DO NOT ORDER ONLINE!!! I placed my order online at exactly 6:00 p.m. I go to the restaurant at 6:30 p.m., I go to the cash register to pay and the girl tells me it wont take long. At 6:40 p.m., I approach the pizza counter and I see the cook preparing my pizza (I had a half/half pizza so easily identifiable! After mentioning to the girl at the cash register that my pizza wasnt even in the oven after 40 minutes... she nervously told me... its going to take 10 minutes! Ok, Im furious but Ill be patient. When my pizza is finally ready at 6:55 p.m., the manager/owner comes to carry everything to me and he makes the following arrogant comment: sir, when you order online, you dont get it in 15 minutes... I then replied listen to me, its been 55 minutes since I ordered!!! And not just that, a gentleman who arrived with his order 2 minutes before I paid at 6:30 p.m., well he left 5 minutes ago him!. He wasnt even able to apologize for the delay, or tell me that there had been an error, an oversight...I would have understood. No, he had to practically treat me like a child by telling me that it couldnt be done in 15 minutes. Besides...Im a regular customer of this restaurant....but not from now on...

Very good service and very good

A good restaurant

Very good

1st visit Great service, the lady wow!!! Smiling and what to say about the food

Very good with good service very polite waitress clean place

I just had a pizza delivered, the outside of the box is full of fingerprints full of grease and inside half of the pizza dressing no longer on the pizza but in the box.....not strong!!!... you just lost a customer

Impeccable service

Excellent restaurant for the family...my children love the Rigatoni au gratin!!! Thanks to the owners for the renovations See you soon... Thank you for your service during this difficult time.

Italian poutine for take-out (covid) Portion/price 4 out of 5 Good sauce despite a pronounced tomato paste taste 4 out of 5 Grated cheese some people don t like me I love it But what is unforgivable half-cooked fries 0 out of 5 Being there would have returned to the kitchen in less than 2 minutes......very disappointed

For delivery it will take a very long time.

Pitiful customer service, pizzas not ready even if ordered well in advance and whats more, one of the two pizzas is not the right one! I will never do business with your business again.

Dont be offended, the only reason why I only give 3 stars is not because I dont like the food, thats not the case. In my opinion, we should review the quality of service offered by those who take orders by telephone. When its the young lady who answers, its excellent. When its the man, its really pitiful. Its very stupid and in customer service it is, as they say so well; a very bad start for new customers. Otherwise, the quality of the meals are, for my part, excellent for what I usually order.

Half an hour of waiting for a small poutne she had thrown the bill down the drain. not strong. Working language in English.

Very good service, very courteous staff

good pizza

Super good sub and fries....

Having moved to Saguenay then to Gatineau, I can say that I have never found a better submarine than the 9-7 from Joe le Roi !

The special joe pizza is the best!

Delicious, reasonable price, impeccable delivery service. But be careful, look at the menu online but call to order.

Joes pizza is super good! Also, their menu is varied and good! Home delivery is always done well and quickly. I recommend!