McDonald's in Thetford Mines

176 Bd Frontenac O, Thetford Mines, QC G6G 6N7, Canada

★★★★☆
(1321 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
176 Bd Frontenac O, Thetford Mines, QC G6G 6N7, Canada
Plus Code
4M2M+JV Thetford Mines, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.8
★★★★☆
1321 reviews

Most Mentioned

order (32) coffee (10) cold (9) bag (9) kids (9) big mac (8) croquettes (6) poutine (6) employe (6) toilet (6)
5 stars
491
4 stars
401
3 stars
245
2 stars
80
1 stars
104
★★★★
November 18, 2024

Pretty good

★★★★★
December 9, 2023

The service was little slow but it was before diner

★★★★★
August 28, 2023

The only issue I have, the posted hours don't match. I went this morning and they have a sign saying they are open at 06:00. They inform me after 5 minutes that they were not open at that time. I am here for work and was delayed by this. I had to go to tim Hortons who was open. If you are here for work or vacation it seems the tim Hortons is better for service. Which is a shame at the McDonald's here is really good. They do their sandwich and breakfast very well. Normally 5 star, but because of today they lose point

★★★★★
July 21, 2022

Very clean. Fast and hot food. Staff very friendly. Way better than the McDonald’s in my area

★★★★★
August 15, 2021

Like the menu ,the food is delecious,service is quick ans personals are friendly

August 15, 2018

The service was slow has hell even if the restaurant was empty. The food was cold and the worst the meat in my burger was uncooked. I threw it away and left. This is not up to the franchise standards.

★★★★
December 14, 2017

Really nice staff. Good food. But sometimes a long wait during the night time. It's open 24/7 too.

★★★
August 29, 2016

The same taste as all the others but what is lacking here is rapidity of service. Waited 20 mins in the drive through for coffee. And just 4 cars in front.

★★
December 2, 2024

Have you tried the famous poutine with smoking chicken, yes, what a horror and false advertising. I had a boulette with an essence of boucane sauce and little pieces of croquettes and almost no fries, very disappointed.

★★★★★
Local Guide
November 23, 2024

Fast service, clean and there is a small Ronald Mcdo park inside for up to 10 years

★★★★★
Local Guide
November 23, 2024

They make mistakes like many complain about, but they always fix them. Always good and fast.

★★★★
Local Guide
October 23, 2024

During a certain day at the McDonalds near Thetford Mines, on the kitchen side, I was unfortunately a little disappointed by the lack of order each time sometimes. The drive-thru is OK. Fast at times and sometimes its average. In terms of atmosphere, there are always a lot of people and therefore a lot of noise. We manage to understand each other at times and at times we cant hear each other talking. It really depends on the time of day. Kid-friendliness: There is a menu suitable for children.

★★
October 23, 2024

Missing in my order and very cold

★★★★★
Local Guide
October 23, 2024

Good

★★★★★
Local Guide
September 23, 2024

The croquettes were good

★★★★
Local Guide
September 23, 2024

Its ok

★★★★
Local Guide
September 23, 2024

I had a bigmac with poutine and it was good

August 23, 2024

I ordered a large glass of McFlurry and received it with so much ice cream. To my objections that this shouldnt happen, since Im paying for a large glass of ice cream and not just a large glass. no one even tried to apologize and add ice. Very unpleasant service!!!

★★★★★
Local Guide
August 23, 2024

Excellent

★★★★★
August 23, 2024

Can improve

July 23, 2024

Theyre out of chocolate!! Parking: Little

★★★
June 23, 2024

Parking: Beaucoup de place. Très apprécié Food

★★★
Local Guide
June 23, 2024

I dont really like going to McDonalds but I took my grandson to please him

★★★★★
Local Guide
June 23, 2024

Always good!

★★★
Local Guide
May 23, 2024

Its okay to have a coffee but without more nothing is good for your health, I dont like this kind of food.

★★
Local Guide
May 23, 2024

Long wait but good and hot meal!

★★★★★
Local Guide
May 23, 2024

Excellent

Local Guide
May 23, 2024

It is 2024/05/14 at 8:40 a.m. we were about to leave there really werent many people waiting to eat there were about 2 people waiting for the order time then an employee shouted the name of another employee of color telling him stupidly HEY YOU HAVE CUSTOMERS AT YOUR CASH COUNTER she stayed in her corner staring at him and muttering Poor employee I hope you look at the cameras

April 23, 2024

Everyone works without gloves, it s disgusting

★★★★★
Local Guide
April 23, 2024

I never eat at McDonalds If I go there its to borrow their toilet. The restaurant was clean.

★★★★
Local Guide
April 23, 2024

good service... Just the application that is messing around in this place only... Ive been there twice now and Im having trouble with the application... However, Ive never had these problems elsewhere (except 1)

★★★★★
Local Guide
April 23, 2024

Very crowded during busy times

★★
March 23, 2024

Tuesday, March 12, 8 p.m. Very often there are order errors, extras that we pay for and dont get. But today is the last straw. I received a lousy cheezburger, extra bacon and onion, the sauce replaced with BigMac sauce. It had ketchup instead, and a mini piece of half an onion ring, and barely an inch of bacon. I come back carrying my cheezburger, saying I want one with the extras and no ketchup but BigMac sauce. The girl gives me the sandwich back, with an insulted look, without looking at my bill, telling me that everything is in it. I then tell him that I dont want it and give it back to him. She shuts the door in my face, without a word and without offering to reimburse me. 15$ in the trash, without eating, thank you it was the last time. It might be time to better train your young people.

★★★★
Local Guide
March 23, 2024

Very good with discount coupons, its more reasonable!!?!

★★★★★
Local Guide
March 23, 2024

Very fast service!

★★★★★
Local Guide
February 23, 2024

How McDonald s should be!

★★★★★
Local Guide
January 23, 2024

Very good service. Fast

December 23, 2023

If you cant make hamburgers, why do you work so hard at McDonalds? Its not complicated to follow an invoice or ordering is simple (double quarter pounder BLT, only ketchup sauce, no pickles, no cheese, and no tomato! Why when I receive my order I have mayonnaise and mustard , no ketchups? And why do you put cheese if I asked for it? It doesnt seem complicated to follow a bill, on top of that you remove my lettuce without me asking it??? complicated when I come by 3 times a week and I always ask the same things?

★★★★★
December 23, 2023

Fast and accurate ordering at the drive-thru

★★★★★
Local Guide
December 23, 2023

Super service

★★★★★
Local Guide
December 23, 2023

Very happy that the amusement center is open.... we are making the trip just for that

★★
Local Guide
December 23, 2023

Dont open early enough in the morning

Local Guide
December 23, 2023

Very long wait

Local Guide
December 23, 2023

Dining room still closed

★★
Local Guide
December 23, 2023

Food was lukewarm

★★★★★
December 23, 2023

Excellent to live together

★★★
Local Guide
December 23, 2023

Good coffee. Often closed during the day.

★★★★★
Local Guide
December 23, 2023

Excellent cook, well not all bad hamburgers.

★★★★
Local Guide
December 23, 2023

I like McDonalds

★★★★★
Local Guide
December 23, 2023

Fast service and the right product in my bag. Courteous

★★★★
Local Guide
December 23, 2023

Drive-thru

★★★★
Local Guide
December 23, 2023

MacDicks food is always middle of the road lol

★★★★★
Local Guide
December 23, 2023

I did not have good service the food of my hamburger the broken bread I asked for 2 large fries I had means I asked for a big Mac with chicken received the ordinary ended up having my fries in large format that It often happens that Im missing things in my order. Return it. The guy told me that with the app we couldnt get large fries and wasnt happy

★★★
December 23, 2023

Listen I order from Thetford all the time and I ve never received bad service, far from it. The team is extraordinary and cleanliness level is A1. On the other hand, elements forgotten in my orders happened to me very, even too often. The worst is still the DoorDash offers. Lets say that when I have to pay over so much $$$ to have such a free item, I would like to receive it at the same time . The downside is also that the majority of the team is too young for me (honestly, Im not going to be a killjoy because I myself went through that age and I also worked in a fast-food restaurant in my 14 years old), but on the other hand, when I have children aged 10-11-12 who come to make my orders, I have less confidence to be honest . What made me write this review is that today, I picked up my order after placing it on the app. I at least did no joke 3 round trips...First of all, no one came to take my order to my designated parking lot so I had to go pick it up myself, secondly, they forgot to give me half of my order, three, they forgot to give me an item from the order except that I realized it at home, and four, the toys in my two happy feasts looked strangely like books and also it It was two identical toys in both...Im not complaining. I want the team not to give up on its good work and to continue working hard to avoid this type of situation. Beside all of this, I send you very big love to the whole team and continue to work hard!

December 23, 2023

Very poor service at 1:24 p.m. at the drive-thru! a very stupid and hyper UNPROFESSIONAL miss. last time in this mcdonalds!

December 23, 2023

unpleasant service on Saturday April 28 at 1:24 p.m. and rude and unpleasant miss. Doesnt understand anything they say and is super stupid!!!

★★★★
Local Guide
December 23, 2023

Its a McDonalds, what else can you say?

Local Guide
December 23, 2023

very slow drive-thru service

★★★★★
Local Guide
December 23, 2023

Ma always thinks shes in paradise every time we go there Dietary restrictions: They dont listen when we tell them not to put an ingredient in the meal

★★★★★
Local Guide
December 23, 2023

Very fast parking service via the McDonalds application

★★★★
Local Guide
December 23, 2023

Good service and good boy

★★★
Local Guide
December 23, 2023

Long and very poorly located drive-thru service

December 23, 2023

Terrible from the service to the food. Almost insulting.

★★
Local Guide
December 23, 2023

A real swomp

★★★★
Local Guide
December 23, 2023

A friendly manager, great team spirit and service with a smile.

December 23, 2023

Worst Mcdonald in the world if I could I would not give a star, the drinks never taste good just the syrup when we are not happy where we return the business the customer service gives us attitude, the food is disgusting its n No matter what, I dont know how it didnt go bankrupt. Ive been going there several times and each time it gets worse and worse.

December 23, 2023

Pancakes - sausage to take away. Cold, very very cold, not room temperature there, but fresh out of the fridge. Very insulting. Less and less quality of this McDonalds.

December 23, 2023

Theres nothing wrong with this mc do I still have a problem with my order

★★
December 23, 2023

Very bad service and everything

★★
Local Guide
December 23, 2023

Very dirty toilets, the urinals were dusty

★★
Local Guide
December 23, 2023

I was really disappointed by the state of the place. When I passed, it was 9:30 in the morning, the floors were really dirty, the tables were sticky and the toilets hadnt been cleaned in a few days. You could see the accumulation of dust on the urinals and not to mention all the urine and paper that was on the floor. Both on the mens side and on the womens side. Very disappointing for a banner like McDonalds

★★★★★
Local Guide
December 23, 2023

kids love... a fast food classic. still clean despite the traffic.

★★★★★
December 23, 2023

Very good mc do in st lambert

★★★★★
Local Guide
December 23, 2023

I adore

December 23, 2023

Open until 11:00 p.m.

December 23, 2023

Completely ineffective drive-thru service

★★★★★
Local Guide
December 23, 2023

I like this place for lunch.

★★★
December 23, 2023

Ok like any Mc Do.

★★★
Local Guide
December 23, 2023

Its still McDonalds, theres always something missing in our orders unfortunately.

★★★★★
Local Guide
December 23, 2023

Very warm and well received! Clean, recommended!

★★
Local Guide
December 23, 2023

Cold food. Cleanliness is questionable. The tables are not cleaned and the floor... I have a friend who went there a week later and the same observations.

★★
December 23, 2023

The food is good, but with each order, whether at the drive-thru or doordash, there is always a menu missing from our bag. Even if we repeat the order when taking the order at the wheel, we will be told yes but ultimately the note-taking is done poorly. It doesnt make you want to come back anymore...too bad...

★★
December 23, 2023

Maybe its changing the manager or I dont know but I come every two weeks and each time error after error for orders that are however simple sibouère

December 23, 2022

Quite a bizarre experience! We stop there on a Friday at 8:00 p.m. and go to the counter to order meals. There are about 20 children behind the counter (yes, children: the oldest seem to be 15 and the youngest about eleven). 6 of these employees chat among themselves behind the cash registers, some tell the others that they punched ten minutes ago (meaning that they are actually at work). I decide to politely interrupt their conversation to ask them if someone will take our order, I get a brief look and the conversation resumes again! After several minutes of witnessing this exchange, we leave to go to the A&W. There, we were very well served and we didnt wait at all!

December 23, 2022

We waited 30 minutes at the drive-thru even before the dinner rush. Then error in our orders I have to go inside to have my order corrected. What do I see in kitchens? 4 young people in a circle chatting worst service I ve had in a while

Local Guide
December 23, 2022

More than 25 minutes of waits at the drive-thru. Error in order. Another 10 minutes of waiting to correct everything despite the presence of several employees, unacceptable.

Local Guide
December 23, 2022

I never thought it was possible to wait 15 minutes for a chicken junior

★★★
Local Guide
December 23, 2022

Restaurant too dirty.

★★★★
Local Guide
December 23, 2022

Once in a while...

★★★
Local Guide
December 23, 2022

McDonalds is very expensive

★★★
Local Guide
December 23, 2022

McDonalds is McDonalds

December 23, 2022

I didnt have any sauce in my Chicken Mac I had to go back inside and I didnt even add any. The majority of young people who work there must be 12 well done at least there are young people who want to work but please give the service you would like to have

★★★★★
Local Guide
December 23, 2022

Yum

December 23, 2022

After my most depressing summer due to the lack of mcflurry (they forgot them 3 times!) I told myself that I was going to order myself a good trio quarter of a pound BLT, as you know B=Bacon, L=Lettuce and T = Tomato, but how can I put it, the bacon was as present as my fathers, I paid extra for lettuce, due to the fact that Im in a vegan mood and I had a simple leaf... and T tomato, in fact fortunately she was returning to their laid. I think I should go to the A&W unfortunately .sorry McDo, but you broke my heart

December 23, 2022

21 minutes to receive my order, they gave my bag to the wrong person. The cheese in my poutine is hard and cold (frozen?)

★★★★★
Local Guide
December 23, 2022

Fast and efficient

★★★★
Local Guide
December 23, 2022

Everything you could expect from McDonalds!

★★
December 23, 2022

Parking: 22 stationnements disponible Food

★★★★
Local Guide
December 23, 2022

WOW for the service it was really good and for a long time there were always errors in my orders, But for the first time everything was there Well done to the team

★★★★
Local Guide
December 23, 2022

Ok when you have a little craving

★★★★★
Local Guide
December 23, 2022

Good service