PFK in Thetford Mines

Ordered online. Even with this 15 minutes late, they are not able to cancel your order. Me and 8 others who were waiting watched. Their staff left with their own plate to eat at the table while we waited!! Here its always the customers fault, they had to have 15 to prepare the orders!! Fast food!

We wanted to try the restaurant after the renovations. Very nice interior. The staff was courteous and the food was truly delicious. On the other hand, quite long waiting time (around 45 minutes), employees in training. Despite everything, we are satisfied and we will return!

Impossible to ignore!

Takeout order waited 30 minutes, chicken not cooked, I go back to PFK for a refund, I wait again and again and then the mess.... Run away and go to St Hubert

Always good and hot!

Service three three slow

My brother blacks me at the cowmande at the car is overcrowded friendly but also slow trew and its mixed in the cowmandd

Way too long wait, we didnt receive what we ordered, cold food

As long as were renovating to offer a shitty service like that, we might as well take advantage of it and stay closed! Those who can go to Ste-Marie, its not even comparable

I havent been there yet, but reading your comments doesnt make me want to go!

I went there in August and September and the chicken is really good The chicken is really good and well cooked, Not quite the taste of old, but, really good, thank you,

The chicken was good, the tiny portion of coleslaw at $3 unacceptable

The drive-thru service is a plus at this location. Maybe just add menu outside

Your staff should be trained before having to close again! The restaurant is very dirty, the employees are rude and the food sucks, waking you up!!

Never seen such slow service, we waited 1 hour 15 minutes even though there were 3 cars in front of us and no one in the restaurant. In addition to not half understanding our orders... I dont know who manages this restaurant but take care of the turnover of your staff.... Ive never seen that!!!

I waited 35 minutes for a sandwich and there was no sauce, and there has been no sauce several times, really disappointed and the last time at this restaurant

Very very slow service 30 minutes of waiting and she tells us that it Had more sauce. I told him to keep his order. The manager does his job too well

Errors on orders, overcooked chicken on burgers, unfriendly atmosphere, full trash cans. $61 for 3 trios they wont take me again.

30 minutes for a poutine is exaggerated!!

Why did you close the wall behind the cashier so you can no longer see the kitchen?

Im coming from the restaurant. I ordered a simple chicken burger with fries and waited 50 minutes. Bad service. We ask why I dont have my order, the receptionist tells everyone 3 minutes. The world all had the same opinion, it makes no sense

I think we should give them the chance. Very long, I think more the kitchen... Not fast enough for the world, one cashier and one for the take out... No indication for people arriving and others waiting for their food... No music, sad... This is my 3rd time and many people return without having ordered. Need supervisor and manager. Keep the same team in the kitchen.. We never got the salad and the customers next door didnt get the sauce.... Please need supervisor. .

I was there to have dinner in a fast food restaurant. I can understand that it was a little longer than normal but 50 minutes to receive the meal is a bit exaggerated. Plus it wasnt even hot, a lack of planning in my opinion.

Extremely slow service. 30 min wait. One too many loaded fries. Bad sandwich received. Pieces of half-broken chicken. And I dont know if they changed the sauce recipe, but a lot too liquid and not quite the same taste.

I dont recommend 40 min for a 3 piece poutiner, its laughs of the world

My order was incomplete also the lack of staff

We had to travel 45 minutes to eat at this PFK. It took us 50 minutes to receive our order to eat there, when we received our order it was lukewarm. Think about it before going back.

The young person had a little trouble smiling

Wheelchair accessibility: Ramp out front! Food

Very clean place but the service is very long

Really disappointed, undercooked chicken, wet breading, very unpleasant, tasteless coleslaw (long live the old RECIPE!), but good fries and sauce. I dont think Ill go back for a long time...

Smaller portions on delivery. $50 lost or worth 20-25 grand max. I already had the same quantity and quality for $15 Think of something else for your hunger.

KFC no chicken? Lets see, this says that they no longer have chicken. Thats just what they sell. Serious

Disappointed

Super beautiful

The service is terrible, he asks for your receipt to go and place your order, he doesnt fill your glasses of soft drink, he seems stupid, he mocks customers, he brings people who know first and charges nothing, he asks a customer to pay with his card because he were not going to have enough money but before him we pass several customers and he were going to pay with money its worse than this beautiful building its all never that Im going to return Im going to go to Sainte Marie de Beauce where the service is 5 star and well served

There is no more chicken on the pieces. And dry pieces. For a very high price. It was better before in the 1980s and we had chicken on pieces.

The wait is extremely long, There were 6 of us with over an hour and 20 waiting.

The worst PFk of my life! Speak badly, lousy service, incompetent staff!!! Hot drinks in the middle of summer, no ice cubes! I do not recommend...

Friday 6:20 p.m., around ten customers have been waiting for their orders, some for 1 hour. It seems to me that they should warn people before taking the order that the wait is an hour.

Waiting more than an hour to receive the order .unacceptable Thetford Mines PFK has a huge operational structuring problem

Unqualified staff, even they dont know the product information

50 minutes before receiving my meal and no excuses and there were at least 15 people who left and did not order knowing the waiting time

Jai fait livré via doordash...pauvre dasher...il a attendu 1h45 pour récupérer notre commande. Pendant ce lonnnnggggg temps dattente notre dasher ne pouvais pas faire dautre livraison...pas très payant pour lui!!!! Je suis vraiment déçu !!!! Notre poutine est arrivé froide de plus...pas par la faute du dasher mais bien à cause du restaurant!

The drive-thru line is very long and Ive been there for 30 minutes, it doesnt move... and what can I say about when you try to order you dont understand anything or almost nothing? Error on order... in short. It would be nice to have some improvements

All I can say is not edible disgusting without extremely dirty taste and without services

Order made for 11:45am, we waited 25 minutes to receive half of our order, but paid for the full order. Additionally, when we tried to call to report the situation, it was impossible to reach anyone.

This place should close no osti service infinite slowness as a good Quebecer of heartless osti

Very slow service stiff chicken not edible I didnt think I would go back $60 and it was not edible

I ordered online so I wouldnt have to wait, it was supposed to be ready at 4:15 p.m. its currently 5:00 p.m. still nothing. Customers arrive and have their order in a few minutes, its not like its busy, there are around ten of us in the restaurant!!!

For once good service delicious meal thank you to the 3 employees for their services

He runs out of chicken regularly

Its been 5 years since I ate KFC and Im getting to this point. No famous chicken sandwich and no fries!!! Hello. ??? Closed the restaurant if you dont have one

Worst place ever in the region. I never give one star but here I would have given zero!

Parking: Le stationnement était pas facile. Si aviez-vous une petite petit voiture ok mais une berling ou vus non. Kid-friendliness: Rien de particulier qui valent dire adapter aux enfants. Wheelchair accessibility: Tout était glissant et non adaptable.

Parking: Plusieurs Service

The cashier was very nice, the cook was also a great team, I ate well, I recommend

Very ordinary welcome, disastrous service. Ordered two chicken breasts and received bones and waited 45 minutes for everything to eat cold and not cooked. So we left without eating and will never return again thats for sure. Nothing about the meaning of the world

Exquisite menus

Disgusting food!

The cashier had no manners; she seemed to hate her life. Food is no longer what it used to be.

No coleslaw but ordered and paid for pieces of chicken too small for the price paid, outdated decor no drive-thru service, I dont go back there anymore, disappointing... Wheelchair accessibility: Not cleared of snow

Every time, I tell myself that its the last because Im always disappointed. Sauce is quite diluted, very fatty chicken and often certain types of chicken are missing, so its hard to eat what you want... What I can suggest are chicken hamburgers and small snack meals which are ok for children or a little hungry.

We are lucky to still have people who make us good, fatty chicken with this legendary sauce

Very good food and good employees

Waiting time sometimes very long (50 minutes). Passable service but nothing more. Food generally good but the pieces can be small and the sauce is not always quality.

Good service, good price, delicious fried chicken

Worst experience with employees Ive had at a fast food restaurant.

Cold and very dry and very thick sauce really disappointing and it was 4:10 p.m.

10 minutes of waiting when Im the only one ordering, half of the menu not available Phew, not easy... You really have to want it...

Good attention

Its been 2 times that I have come here, lousy service, they would say that you are disturbing them, 25 minutes of waiting to eat chicken, otherwise there are other things that she said to me

Very good and fast!

Sandwich currently not available at dinner time, cold fries, unacceptable & very ordinary.

do not open the air conditioning to save money...a few tables outside but you have to go around the building to access them because the second door is blocked and you do not want to unblock it so as not to have to clean the tablesAttention Danger only one door. .. Too bad because the chicken is better than in Sherbrooke Parking: very big

Very messy, poor quality of cooking and you have to watch the order because very often you will not get what you ordered. And what about the service which is completely deficient. Obviously PFK in THETFORD is not to be recommended.

Catastrophic!

I was there around 5:15 am on a Friday and I wanted 2 meals 3 pieces in the white. The cook told me that there were only 2 pieces of white left, so I said are you going to make more and he said no. Its hard, its 5:15 on a Friday evening, he probably would have sold some to others that evening. I just lost myself, its over PFK IN THETFORD MINES

Uh hello?! Who manages this serious restaurant...Im not in the habit of making unpleasant comments but here....close this restaurant as long as it provides such poor service!

If I could put ZERO, I would!!! First, there was no soap in the 2 bathrooms... Then I wanted to order a super-croque, the cashier offered me a Zinger. I asked the difference between the 2. She told me that the zigner was spicier. I dont eat spicy food so I said I wanted a super crunch. She persisted with me again and wanted to sell me a zigner. I stood by my point that I didnt want to mess with him. She answered me; ah, its too complicated, Im going to make you a great snack. ???? OK thanks ? I finally had a zigner in my tray... given my poor service, I preferred not to persist, to keep quiet and take it. NOT EATABLE! In my opinion they had an old burger to put back... The meat was super dry, there must have been a dollop of mayonaise in it to hide the taste, it was leaking everywhere... frankly DISGUSTING! My partner wanted some sauce, did she charge him $5 for a jar of sauce? Pretending that now its the procedure. Lets see, we only wanted a small cup to dip our fries. Ultimately the sauce was SUPER LIQUID. Very far from the usual famous PFK sauce. My partner went back to ask if it was normal for the sauce to be liquid like that, the cashier replied; IT DEPENDS ON WHO S DOING IT. Ah well, this is the first time Ive heard that one $5 in the trash because we obviously didnt eat the said sauce! Then my child dropped his drink, the same cashier came to pick up the mess. She left a huge amount of water on the floor. A customer slipped while passing by us. There were no wet floor signs. It was another customer who went to pick it up to install it near the damage. Thats not all... I wanted to go and refill the glass that my child had spilled. A man was in front of me, he wanted Coke. The Coke was running white, which means the syrup bag is more than empty. He mentioned it to the cashier, who told him: TAKE THE OTHER SIDE. Not understanding what she meant, he asks her what she is talking about? She moves and points the lemonade at him......????? Lets see the guy wanted a coke, not a lemonade!!! I was extremely discouraged. We didnt finish our meals, we left. We will NEVER set foot there again! And again, I didnt talk about the cleanliness of the place, which REALLY leaves room for discussion!

There s no chicken at PFK, it s great, we come home and we re told there s no chicken, there s just fries

Excellent meal, kindness and fast. The toilets........ No soap and hand paper,. Toilet paper I dont know. Needs renovation.

There was an item missing from the menu, but the cashier was able to accommodate us properly. The food was excellent!

Cleanliness to be reviewed. Waitress as friendly as a prison door. Very often there is always something missing

No soap in the toilets and ate fried chicken very average cleanliness lukewarm chicken last time I went to this restaurant

I like the place Chicken is average But the service and welcome are excellent

It doesnt have a clean area, and the kitchen isnt fresh, but the person serving it was good.

Never again at a restaurant, the pieces of chicken are tiny gang of crossers

Chicken is often missing. More and more pleasant staff. Nice improvement but still a lot of room for improvement.

Ça fait 2-3 fois que je viens là et à chaque fois, c est jamais les mêmes employés, il devrait y avoir déjà la un problème en commençant on a commandé des sandwichs et c était tellement sec comme si on mangeait un vieux bout de pneu et attitude de la caissière très désagréable donc service médiocre. La nourriture n était pas très fraîche non plus.

Ive been to your restaurant 2-3 times now and each time I change course, either because it doesnt have enough employees or because theres no chicken, the other day it was chicken and salad that was missing. Today my girlfriend went and changed course, there were 4 customers waiting for 1 hour for their order, in short your restaurant has already been very good but we are light years away from the service that has already been given. Everything, absolutely everything does not work at this branch!

The dining room was clean, the pieces of chicken were small, they added one more to me, thank you

Not great

3.2 is generous. Especially with the cashier looking stupid... It took 20 minutes just for 2 things.. lol

Fried too salty and my order was not complete very disappointing at the price it cost

The one in Thetford is excellent, just like in the old days.

Good, fairly quick service. However it had been about 15 years since I had eaten KFC and I was disappointed with the sauce which didnt taste like the one before. Plus, the popcorn chicken tasted like old oil :( Moral of the story, the good old original recipe chicken remained the same and it satisfied me.

Theres a lot more brown than white in their barrel

I am 50 years old and have eaten at least once a month since then. But now you have reached my limit After having cut your piece of chicken in 2 and some of the pieces are so small that there are barely 2 butcher on certain piece these salads are made RIDICULOUSLY small max 5 butcher of salad Today was the last time I ate the Can we all close one after the other?

Their famous chicken should be called the disappointing chicken, a more accurate word for the sandwich that resembles the McDonalds chicken junior! Very slow service and lack of sauce on all sandwiches!

Good poutine Good service

First of all, I understand that the situation is that there is a lack of staff everywhere... But certain points need to be improved... -Icy welcome - The cashier had to ask the cook to throw away a Zinger chicken nugget that was several hours old because she was going to give it to us! (To put you in context it was 4:15 p.m. dinner time was far away!) The cashier told us the same thing jokingly, ouch! - We were the only customers and the fries were old and really not good, not even a 5 year old daughter wanted to eat them while saying yark - The way of asking for a tip, especially after receiving us like this, is really awkward! The customer who arrived just after us was treated to the same thing... -If we come back this way it will be somewhere else...

Serious lack of staff

As a new employee I like to stop by KFC once in a while. I dont know her name, she is very dynamic, she asks and explains questions well when we are at the checkout. She takes her time well. Thank you very much for this service.

Poorly maintained place. Disservice. Often a mistake. Quality not always the best. Im talking about the PFK of Thetford Mines

lack of staff, service too long and taste fresh

This could be like it was before

service still fast

I thought I had a childs meal the portions 2 small pieces almost no meat fried not too much

Very good but big lack of staff Parking: Little

Food that lives up to expectations and the reputation of the chain. One downside: the sticky floors needed a mop.

Very slow service!!!!

Very good service and good team that I love

The chicken is good, but the cleanliness of the tables and floor leaves something to be desired.

Good fast service. Parking: Many places .

Cold food....and undercooked chicken

Very good restaurant and good service despite the lack of staff Parking: Large parking lot Wheelchair accessibility: Access ramp

I dont know who runs this restaurant but for 1 year its been tough its currently been 1 hour weve been waiting for our order its been really tough Ive never seen it anywhere

Good service Dirty table surface not interesting to eat inside

nice people

1h20 wait at the counter for takeaway and error on the order...

Last time I was there was a fat lady who served the chicken without gloves she was hot and wiped her sweat with her hands before serving the chicken I was heartbroken yuck I never ate there again

If I could give 0 stars I would gladly do so. Pitiful service they want to make you work on your patience. To work at pfk it literally takes 7 minutes to bring out 2 Chicken Popcorn Poutine. I waited 55 minutes. So not normal, poor people behind me being told to wait another half hour because the chicken is in oil. I should have had my order refunded and turned back.

Wonderful place. Very well maintained orchards. High-quality homemade products (apple crisp, apple jelly and other delicious products) Custeau orchards are a safe bet. Ask Valérie or Claude, they are efficient and very informed about the products on sale at the kiosk.

Unfortunately one of the worst PFKs I have seen.... very long service and really unprofessional..... The employees showed their dissatisfaction with working clearly in front of customers by complaining about their work and Im not talking about young teenagers but about women in their 40s and 50s.... they seemed exhausted and discouraged One of the ladies worked with her son who didnt seem to know how to do anything at all and was more detrimental to the flow of operations than anything else.... A lady who was before me asked to be reimbursed because she found it unacceptable to have waited 45 minutes for a 3 piece and was asked to wait again... and the employee behind the cash register did not know how make a refund. From what I observed and understood of the situation I would in no way blame the employees who tried to do their best but seemed more overwhelmed and overwhelmed by the situation than anything else. For me the blame goes to the management who seem to have pitiful management of their establishment...... which means that their employees are poorly supervised, poorly trained and left to their own devices...... I do not encourage this practice and I find it negligent towards the employees..... I will therefore never return to this establishment.....

Good chicken but you have to be careful when ordering takeaway, sometimes you are disappointed especially when you only want the breast. Very good service Parking: Quite big Wheelchair accessibility: Not sure....

The chicken and fries were good during my visit. The parking lot and interior of the restaurant were clean and well maintained.

the pieces of chicken were well cooked and large

The chicken was salty and the person who served you is a very rude older lady, she threw the captsup at you

Finger-licking good budget meal

The manager responds to her employee I m calisse loud enough for the entire restaurant to hear. Even for a fast food worker, thats low.

After 1h15 of waiting everyone was angry in the room with lots of people even I got a refund because they still told us that it would be ready in 8min but we didnt believe them its disappointing its a good restaurant but too much waiting

For the reception the employees were shouting nonsense at each other, so much so that the young man left his post to go outside to smoke. No respect between them and even less towards the customer, disappointing The meal was cold right in the parking lot, I still paid $70. Hello, I think its time to close the doors!!!! if you dont have attentive and welcoming staff at 2:30 p.m. its not Rush.

Pieces of chicken so small that you look for them in the box for me its not worth the asking price

The restaurant clearly lacks a lot of neglected love.

always good but service is sometimes long

not so bad.we go back every time

Super good

The staff did a great job but the chicken had a lot of fat and the pieces were too small.

Excellent service with a smile really appreciated I recommend

Not so bad

Sorry,

Old dining room from the 1980s which is clean despite everything One of the best PFK even if it no longer resembles the PFK of 10 years ago The drumsticks and pieces of chicken were hot and crispy and not cold and moist like that of Donnaconna or Sainte Marie. Crispy fries too Chicken fillets and fresh and hot popcorn chicken

Lots of problems with Doordash, our orders are always canceled. Very disappointing! If you cant provide the service, then just dont offer it.

Very very poor service by a not very courteous young man

Horrible service, we waited 30 minutes to tell us that there was no more chicken, and one of the employees got angry at a customer who simply didnt understand something. In short, dont go there if you want to have a good time.

Chicken too fatty, even for PFK, plus, error in the order (chicken popcorn poutine....without chicken popcorn ). When I called, all the guy could say was c...heeeeeeeeee....(Not loud).

Chicken pieces shrink from their base

Good food. Fast service and clean place. We love it.

Expensive and lacks crispiness to the skin

Not very encouraging to return it. Waited 1 hour, no chicken defrosted, no this, no that. Terrible service and no rush. Its been 2 years since I went and itll be a while before I go back.

Alright

Service leaves something to be desired and a plus there is always a piece missing from my order

very good service

It should close

Error in my order and correct service.

Open from Wednesday to Sunday Close Monday and Tuesday for an indefinite period due to lack of staff. Always a pleasure. The Resto PFK Thetford team

Not pleasant staff, decor stuck in the 60s (sometimes its good, its the context... Not at all here) Very small portions. Anyway, last visit.

Very disappointing the manager no service

Fast service but its freezing in the restaurant. It should not exceed 15 degrees. Even the cashier keeps his coat on!

Kentucky fried chicken tastes like fond memories to me.

Correct.

Too many people, not enough employees