Laymoon Restaurant & Cafe in Thornhill

Good vibes and good food just a heads up shisha is herbal

Good food!! Thx Valentina for the service! Hopefully see you again!!

Valentina was great

Valentina helped us alot with our food

We had a great experience with Lilly as our waitress who was very helpful and kind throughout our stay.

Weve been to this restaurant twice - mostly because we liked the food here. Its a good meet up place between my friend in the west end and myself in the east end. Service this time was really good. Seeing that I was wearing oxygen, our server (Alexandra?) put us as far away as possible from the hooka smokers so that I wouldnt be bothered. I didnt even ask, but she just thought we would be more comfortable. I really appreciated that. Our server was very attentive, but didnt invade our space while we were chatting and catching up. She offered suggestions from the menu and when I told her I had dietary restrictions, she tried to find something that I could enjoy for dessert that wouldnt affect my stomach (I had the baklava which was enough for 1 person). Even after I couldnt have coffee/tea/hot chocolate, she offered me warm water with lime just so I could have something warm. I had the shish tawook wrap. The wrap was a saj wrap so it wasnt huge, but just the right amount of food for me. A grown man might need 2 of the wraps. The chicken was juicy and there were large pieces throughout. I really love their toum. It was a great addition on the side! My friend had the mixed shawarma late and it was a huge portion! She wasnt able to finish the entire thing and had to take it home. The restaurant is very clean and welcoming. We can see the grill from the dining area, as well as other food areas. You can see the staff handling food in a very clean and safe way. Surprisingly for lunch on Monday, it had enough people. It seems to be popular for the hooka smoking as well. Overall, we will probably meet here again because its convenient and the food is good. It was a great lunch spot for us.

We used to come here often, but unfortunately, the service has consistently declined with each visit. I am extremely disappointed with the level of customer service at this establishment. It s frustrating to see such a lack of improvement despite frequent visits.

Service was awful.

Great food and hookah and awesome service, especially from Valentina. Thank you!!

Thank you valentina

Thank-you valentina

Valentino was amazing!

I had a wonderful experience at Laymoon! The shisha reminded me of back home it was just perfect. The food was delicious as well, but what truly made the evening special was the exceptional service by our server, Golnaz. She was incredibly professional, attentive, and skilled at her job. I highly recommend this place for anyone looking for great food, amazing shisha, and top-notch service

Valentina was great good service and very kind

Valentina gave us awesome service .

Great food and hookah. Loved the vibe. Wonderful service by Valentina. Will definitely be back.

Golnaz has very good service

Suera was friendly and good service

Valentina was exceptional!

great customer service and food was great. our server valentina was very sweat and patient with us and helped us with all our needs. 10/10 would recommend and come again

Laymoon Restaurant is the restaurant you feel like you eat at home with family, the staff are super friendly, kind and respectful, very nice arabic music and if there is a football game on, they dont hesitate to put it on and cheer with you... My work industry is very stressful sometimes so Im proudly like to call Laymoon Restaurant as my favourit spot to relax and have some Me Time... Keep up the good work and keep up the kindness... much

The server s name is sierra was nice and patient and friendly

Honestly over all pretty shitty place. The service is almost none existent and the food is at best average. Had to wait 30 min to order, 45 min for food and for it to come out cold and not even what I asked for. Asked for extra bread . never got it. Honestly I d go to the fried chicken place next door and skip this one.

We had Shisha and tea in this place and the service by the waitress Sierra and shisha guy was excellent overall a top place and great experience

This place is amazing, but Sierra made it even better! She was so kind and patient, making sure we had everything we needed. Definitely coming back!

Noisy atmosphere. They add the tip to your bill automatically, and then I add more tips, not knowing this. A hookah and a 3 dip plate cost me 64 cad which was crazy. Food

The server had a big attitude issue towards non arabs. The food was decent. We were charged for food that was not served. Upon pointing out it was refunded.

Food is so tasty and the service is excellent!

Great environment & Friendly staff

The food was great! The customer service was also great! I really liked Osamas customer service.

Friendly people, esp Hussein, Basil, Asis. Delicious freshly cooked foods. Parking: More parking space

We didnt have to wait long to get orders taken & food came within 10 min which was fast compared to the normal resto-turtle service. The waitress re-assured us few times in case we need something more, and it was not so expensive to enjoy with the whole family. Unlike common restaurant in Toronto where it is gonna cost someone arm and leg to eat with additional 18% built-in for gratuity which is like a robbery by a common restaurant. At Laymoon, we were greeted by its proud personnel Hussein, Aziz, and Basil. There was also the young pretty lady whose name I cannot remember.

We were in town from Las Vegas and my cousin took us to your restaurant as she is raving how good the food is and how warm the employees are. Sure enough, she didn t dissapoint us The food was awesome, the service was superb. A BIG shout out to Hussein, Asis and Basil. You guys are just incredible

Amazing place Amazing service Fantastic food Food : 5/5

Sierra is the best

Sierra was amazing, very hospital, kind and perfect service, i will definitely go there again

I had the pleasure of being served by Golnaz at Laymoon, and she truly made my dining experience exceptional! She is incredibly kind and attentive, making sure every guest feels welcomed and cared for. Golnaz went above and beyond to ensure everything was perfect, taking the time to check in and share her warm smile throughout the meal. Her caring nature and dedication to great service are so genuine, making Laymoon a place you want to return to again and again. Highly recommend experiencing her wonderful hospitality

Sierra was amazing. Thanks for her service.

The staff are incredibly friendly. It s a family friendly atmosphere, phenomenal Mediterranean food, and a variety of different drinks. The waiter Basel is one of the kindest people, making sure everyone is pleased.

Everything was perfect, we serviced by sierra, she is really nice and kind and we satisfied with everything!

golnaz was wellcoming and friendly

Great vibes! Get the mint lemon slush for a refreshing taste. Golnaz was great!

I had an excellent experience at Laymoon Restaurant, thanks to the outstanding service provided by Sierra. She was attentive, friendly, and made sure everything was perfect throughout our meal. Her warm demeanor and attention to detail truly elevated our dining experience. Highly recommend this place, and a special thanks to Sierra for her top-notch service!

I recently visited Laymoon Restaurant, and it was a fantastic experience. Sierra provided exceptional service she was professional, attentive, and made sure everything was perfect for us. The ambiance was great, making it a nice place to relax and enjoy both shisha and delicious food. Highly recommend this spot if you re looking for a chill vibe with top-notch service. Thank you, Sierra, for making our visit memorable!

Great food and atmosphere. Never disappoints. Will be back.

We enjoyed a nice dinner at the restaurant, with good food and a pleasant atmosphere. However, the seating was disappointing. We were given a small table in the middle of the space, which felt cramped for our meal, while larger tables were occupied by guests just having shisha, tea, and playing cards! The experience felt a bit unfair, and we hope the restaurant reconsiders its seating arrangements to enhance the dining experience for all guests.

Thanks cera for the customer service Amazing night and atmosphere, Cera really made sure we had a goodnight Food : 5/5

Excellent service

The food is fresh, and the tea is perfect, the people were very respectful and kind, the environment is very peaceful, if you want a nice trip to a restaurant, this is the excellent choice.

Had a great experience the hostess Sierra was very nice and was quick to serve us with everything. Definitely worth coming too.

Vegetarian options: Falafel, Zatar manakesh, dip trio. Food

Golnaz is the best server

Went there with my friends and the place was super busy, however service was as good as it could be in peak hours. Had to remind our server a couple of times of our order but then again there were a lot of people. Shisha was superb and my first time at an establishment like this and it was perfect!

The staff and owner are pros at making you feel welcome and right at home. Awesome

Amazing food never tasted better shawarma than here plus the service fabulous

Everything perfect

The food was pretty good and the service amazing, valentina the server was very kind

Food is delicious, music is good and Valentina was great help serve us all night. Great restaurant. Food

In my opinion, with respect, the tea is very bland and bad

Just decent food honestly, drinks are great. Bad service, very late on the managkesh even after telling them twice. Finished 1st plate (grills) and waited another while before getting the manakeesh.

Thank you for ahmed

Ahmed

Maral was really kind and patient with us. And on her toes with her service. Great food too!

Deer

The service was amazing. Special thanks to Maral for welcoming us! I will definitely be back!

Maral was reallly sweet, helpful, and provided us with the best customer service.

Maral was great

Deer

Maral was great! Shisha was good! Looking forward to coming again!

The food was just amazing We had kebbe, beef shawarma bread, and the taste was phenomenal.. Also we were hosted by Maral and she was very polite and humble with us..

Great place great food and service is great and Valentina is a wonderful waitress

Valentina

We recently visited the restaurant and had a wonderful experience. The food was delicious, and the service provided by Ms.Valentino was exceptional. We truly appreciate the hospitality and look forward to visiting again. Thank Food

Good service, excellent atmosphere and Beautiful Valentina....

The place is was excellent and the food is amazing ...Valentina is very good lady

Best place to be awesome service and vibe Ask for. Valentina Food : 5/5

Great food, great atmosphere, and great service! Valentina took great care of us as always!

The best restaurant and shisha in town! Highly recommended. Thank you Valentina for your service. Best customer service

Excellent restaurant, excellent service, Valentina was very nice and kind and always made sure to check up to see if everything is good!

Yo It was nice coming here first time with my friends.. Valentina served the thing in professional way. Glad to come again. See you later

great atmosphere; valentina was very respectful and professional! Would come again

Very good service tonight by our server Valentina who was very helpful and made for a great experience.

Valentina took care of us with amazing services

Had a great experience. Food was amazing! Must try the homemade spicy potatoes.

great food, would come back! Would recommend the shish tawook.

Nice place with great food

Amazing staff and amazing service. Good food as well

Nice place, food is good, but customer service is nowhere good enough for the high prices they charge.

Great food, great staff, best smash burger at East side. F

Excellent service and beautiful location !! Definitely a must visit ! F

Excellent food great service friendly staff.

Nice place, food is good and customer service are very good. I live in Ottawa and always visit this location when I come to Toronto. I recommend this store for everyone

Rula and Lama were both great servers!! . Food was great too

Impeccable service, attentive to my table and our needs our servers, Rula and Lama were amazing, and the food was great, 10/10 would come again. Btw ask for mohammed to cook

Rula & Lama were excellent servers

Great Hookah, food & service

A Disappointing End to Over Two Years of Loyalty As a loyal customer of your restaurant for more than two years, I have frequented your establishment almost daily, typically during non-peak hours. My monthly spending ranges between $1,200 and $1,500, as I have always appreciated the service and atmosphere. However, after today s experience, I have decided not to return, and this decision stems solely from my interaction with your manager, Mr. Osama. While I respect that the management of your restaurant is your prerogative, I feel compelled to share my experience in the hope that it brings awareness to the potential impact on your business. In my view, Mr. Osama s behavior suggests he may have personal biases, which unfortunately affect his professionalism. Today, for the first time, I was charged a $2 fee for heat management without prior notice. While the fee itself is trivial, it felt like a signal that my patronage was no longer valued. On a positive note, I would like to thank other members of your staff, particularly Mr. Ahmad, Basil, Abdo, Hirad, and others, who have consistently treated me with respect and kindness. Please note that I have the right to express my opinion under the laws and regulations governing customer reviews in Canada. My hope is that no other loyal customers face a similar experience. Thank you for the memories, and I wish you all the best in the future.

Great service from Valentina

Nice place. Valentina service was great. She was very polite kind and attentive

Everything is so good about this place.

Awesome food F Food : 5/5

Valentina was amazing! Great service and attention to us. Was really impressed. Food was yummy. Delicious. Thanks a lot for a few hours of enjoyment and relaxation.

Poor customer service by the white shirt guy he treated like ,we have to order some food not just sheesha,we said ofcourse we are here to order food,dont behave to any customer like this nobody gonna come if you are ordering people to do .. dont judge the book by its cover

Valania was soo nice and professional thank you

Valentina was great really helpful and great customer service!

great food and amazing service from valentia

Valentina thank you best service Food

Super friendly staff , big thank you to our host Valentina. Best value for money, delicious food , amazing vibes. Food : 5/5

ahmad is the best servis thank you so much ahmad

Valentina

INCONSISTENT IN THE FOOD TASTE AND QUALITY. I have only ordered from the place. We ordered the full chicken from them 3 times and it was different every single time. First time the chicken was amazing. Juicy nice flavoured and loved it. Trusting that ordered for the second time and the chicken was dry and unlike the first time the chicken came in pieces which I think they ran out of the menu item and managed somehow making us disappointed. Then we thought we would try it for the third time and again it wasn t good as the first time. We really hope you would consider making your food served with consistency. And every single time the chicken tasted different. I will be giving it a try once more fingers crossed and decide whether to order or not from this place again.

I visited last month. Very unwelcoming staff. They don t even serve tap water and charge for water forcing you to buy a water bottle. The hookah is not even worth it. We asked the guy to correct it but he wasn t able to fix it after multiple attempts. Hard to get wrong with fries and chicken wings but they were sub par as well. Very rude staff

Had a Mixed Shawarma for takeaway along with potato wedges, and both of them were top notch stuff. Wedges were crispy and hot while the shawarma was juicy. Both are 10/10 recommend and definitely will come back to try more.

Maral and Valentina were amazing servers!

I had an excellent dining experience, thanks in large part to our server, Valentina. Her professionalism and attentiveness greatly enhanced our visit. The quality of the food was outstanding and met all our expectations. I highly recommend this establishment.

Had a terrific experience. Valentina was an amazing hostess. Definitely recommend.

Laymoons service was at an all time high today. Basil and Valentina were absolutely exceptional in their service, constantly checking up on us and attending to every need (even finding gluten free options for my aunt). Everything out of the kitchen was fresh and delicious, and the shisha was so flavourful it felt like the classic moasal my grandparents used to smoke. The outside dining is immaculate, I highly recommend it, especially on a summer night. Laymoon has always been good but they ve really stepped up their game to the next level and it is thanks to the incredible staff who served us today. Double their salary and retain them at all costs.

Valentina was an amazing server. Beautiful Atmosphere! Food

Great service and atmosphere, Valentina is nice I appreciate her.

Great food and atmosphere. Our server Valentina was extremely nice as well, great service overall

Just tried the Kunafa here it was absolutely delightful! The entire atmosphere at the restaurant is very middle eastern. The Kunafa was described to be an authentic Palestinian style dessert by the server. This dessert is delicious in my top 5 favourite desserts in the world! The Kunafa has slightly crunchy top, smells amazing, and a good cheese pull too!

The food is amazing!!! Fast service and the best staff..

Excellent place very family oriented, delicious food great service would definitely come again

The ambiance at this place is warm and inviting, the food was absolutely delicious, and the service was top-notch. special shoutout to Valentina, who went above and beyond. She was incredibly attentive and knowledgeable about the menu.

This is my first visit to this restaurant. The food is delicious and ambiance is cozy. I would definitely pay another visit here. Special Thanks to Golnaz for friendly welcoming hospitality.

Valentino was great in hospitality

Amazing service with a great atmosphere.

Great food. Fresh and top quality. Only topped by the great service of Veronica, she was very forthcoming and exceptional service. Made our visit memorable. Anytime again !

Amazing place and Osama is a great and very attentive and professional manager We had a great experience , amazing shiaha and food and also their konafa is perfect Thank you for the great experience

Great experience. Valentina was super friendly.

The workers are so kind and professional ( Abdulla was extremely amazing) the food was so delicious I m definitely coming back here with my family and both my kids loved the food

The server was sweet and explained hookah and menu to our group,Thanks Valentina for the lovely experience

The quality of the food is good, their hookah is also good, the prices are reasonable, the customer service is good, I have been coming to this restaurant since two or three years ago, especially two of the servers, an Iranian boy and a girl named Veltina.

Love the place and the food One of my favourite places And ofc Basil is the best one there Atmosphere : 5/5

Thank you Basil and Rula for the amazing and fast service

From appetizers to desserts, this restaurant exceeded all our expectations!!! Basil & Rula were absolutely amazing & lovely! Highly recommended!!

Had an amazing time with family, everyone is really nice. Absolutely the best service, very fast and extremely friendly team!! Thank you all, especially Ruba and Baseel, for the great experience

Very overpriced. You are not even in downtown nor have superior food quality nor a crazy tidy atmosphere to price your menu like that. 80% of middle eastern restaurants have a cocky price lists for no reason.

It was a good experience, but the only problem was that too much smoke because of shisha

My second time visiting, their service and food are always on point. Special thanks to Gulnaz for being so attentive and friendly! We will definitely be back again.

The service is grate, Hirad is the best and very nice. The food is good, specially Felafel is so delicious.

Thank you very much for your hospitality! It was delicious! Thanks for the hookah! It s as if I was home, in Tashkent! I hope I will be your guest more than once!!!

Walked in, walked out after 3 min. The music is unbearable! Way too loud and not even nice songs lol. Cant hear yourself thinking!

such an amazing experience!! our server lana was extremely professional and friendly.

Friendly staff and nice vibe! Bring your own board games Food

They have decent food but workers ignored me when I asked to place an order and people in the place were unwelcoming when I first entered

Such a great place! Good vibes, music and kind people. The server Lana is very helpful and nice :)

Parking: The service was excellent Food

I enjoyed a night out with Middle East cuisine. Thanks Valentina! Food : 4/5

Valentina was a great server and very attentive

Not my first time here. Always amazing place and nice service. But the service today was wonderful . Thanks hyroud . We ll be back soon.

Very good food and good atmosphere

Valentina is incredible. She made us feel at home! Great place.

Laymoon is recommended if you want to eat something and have Shisha/Hookah/ghelyoon at the same time. People come here to play cards as well. You may ask them to pass you their card deck if you love playing card games. It is a good restaurant if you want to sit for a longer time. They are open until midnight which is another advantage of being their customer.

Pizza style shawarma hot from the oven was a delicious experience I had at Laymoon restaurant this evening! Food was great! Golnaz and others who served us were so nice and friendly! Another good thing about the place is that there is a more private section which is not very loud where you can have a conversation with your friends while enjoying the food and drinks! I definitely will go again

It was a very nice & smooth experience. Valentina did a very good job & made my experience wonderful. Kind hearted. Good vibes. Totally recommend.

I give five star to Valentino she was doing her job very well. She was nice and professional. Food was also good.

Valentina was a great server.

Food was amazing. Valentina was an amazing server. Definitely recommend.

My first time visiting was a really good place and a nice atmosphere, the service was exceptional, Valentina is a great girl she kept checking on our food and suggested good options since it was our first time there, I will definitely visit again

There was an Arabic waiter, we bought 2 drinks from outside, he came to us too much, first time he came to us to close the lid of the drink, then he came again told us to put them inside of the bag, again he came he said put under the table, we were so mad we left the place right away with out any tips:(

My mom and I decided to try Laymoon Restaurant as we were staying at a nearby hotel and we were both very pleased with the food & service! Thank you

They were very kind .Staff was amazing and friendly and fast to take our orders . Check up on customers more often . Great food ! Relaxing and fun place to chill Valentina was amazing waitress.

Very good!!!

Laymoon offers an exceptional Middle Eastern dining experience with its authentic flavors and cozy ambiance. The mezze platter, featuring hummus, baba ghanoush, and tabbouleh, is a must-try. The lamb kofta is tender and flavorful, while the chicken shawarma is perfectly seasoned. The staff are attentive and accommodating, ensuring a pleasant visit. With its elegant decor and reasonable prices, Laymoon is a standout choice for both casual meals and special occasions.

The workers serving people are very unprofessional and not fit to be a server. The upper management also have an attitude that is very rude and unnecessary.

I was very disappointed by their customer service. Not only i had to ask a few times for them to bring my order and wait much longer than others, but the waitress had an attitude that wasn t welcoming and made the experience unpleasant

It was our second time coming here for shisha, the service is good, Golnaz was our waitress, she is very friendly. Planning to come back here

Great Place and great customer service! Very friendly staff! Lama was sweet and helpful!

i got Basel and Lama amazing ppl got us best experience.. love you guys

Beautiful night, and delicious food

Basil and Rula were amazing !!! Great food and service love this place

Since i moved to the gta that s my go to spot for the best shisha to food and service,the staff are super friendly and helpfull,highly recommend!

Thank you for everything your staff is very friendly speal name Rula thank you

This is the best place that i found in Toronto the food is delicious and the shisha is the best highly recommended

Golnaz was our server. She is professional and very polite, we had a great time there

Golnaz was amazing.

Im almost come here everyday, it has a good vibe, and the servers are so welcoming, Golnaz always greet me with a nice smile

Very good restaurant, and lovely environment with respectful server Golnaz always check on us that we we need anything or not Food

This place is amazing , we had such good breakfast yesterday , I always go there, food it s amazing and customer service morning and night shift are amazing people .

Best shisha Best hospitality

We had amazing time at this place thank you Valentina!

Thank you guys for your service and amazing food

Great place! Roula specifically was so nice and welcoming!

The main dish beef shawarma was bad. Their entres were good. Service was extremely slow Food

Thank you Valentina for your service Amazing vibe and delicious food Food

Best Middle eastern Lounge/restaurant in the GTA

Great experience as always. Valentina was so sweet and super attentive, super satisfied :)

The customer service at this location was amazing. Our server Osama was very patient with us, and met all our requests

Excellent service and delicious dishes, thanks to Osama s service

The service by Valentina was amazing! She recommended really good stuff and was super nice! Food was super fresh and hot. Definitely a recommended place.

Amazing food, service and shisha. Definitely recommend going here.

Always a pleasure coming to laymoon!

My time here was great. Will definitely be back to visit!

Valentina provided amazing service!

Very good

Great shawarma