Mongo's Grill in Thunder Bay

Overall good.

The food is good but the service is pathetic. We were 4 people including my mother came first time and she just visited the place first time to see this restaurant and was not willing to eat. She is just accompanying us. The manager and staff was so rude they asked us to leave the place because it was their pathetic policy and they will charge us for 4 bowls. They gave us packing boxes and sent us outside.

Recently, I have been, the food was so fantastic and tasty. Vish took great care of our allergies. Atmosphere was fabulous. I like the aura of restaurant. Great place for dine-in.

The food is really good! You always get your own stir fry. Noodles. And wraps! Please do so!! It s so good!!!!!

Delishous food & clean atmosphere

You pick the ingredients for your dish, so if it isnt good you can only blame yourself. It is a bit pricey. Food

Used to be a mid-level budget place.

Love Mongos, my mom and I always stop there when we re in town. I love all the different fish options they offer and the variety of toppings is amazing, you get the chance to really customize your dish just the way you like it. I m also a huge fan of their fried rice, it s just so savoury and a perfect pair to my stir fry dish Vegetarian options: Lots of veggies and non meat options to chose from, can make your fish however you like Wheelchair accessibility: No stairs, all on flat ground

Super nice people.

Fun for kids!

Great experience as always!

Great experience. Very friendly and helpful server.

The Food is excellent.

The dining experience at Mangos Grill was exceptional. The unique concept of serving an entire meal on a single small plate was innovative and delightful. Each dish was perfectly balanced in flavor and presentation. The staff were incredibly friendly and attentive, making sure every detail was taken care of. The cleanliness of the restaurant was impeccable, contributing to a comfortable and inviting atmosphere. I highly recommend Mangos Grill for anyone looking for a fresh and memorable dining experience. Its a true gem in the city!

Great place to go fill up when you re with your family or on a date. We brought our boys there while in Thunder Bay for a hockey tournament and Dino was so friendly and welcoming. Really made our visit enjoyable! With 2 boys it s more than enough food to take home for leftovers! My boys also love the free refills of iced tea!

Food is fine. Service today was not good. Server was so unpleasant.

Nice quick Mongolian style restaurant. Food was good and the vegetables seemed fresh. Didnt realize that you get a choice of rice, egg, or wrap as sides until at the grill so I could have used less noodles. Fun to play will mixing the sauces. Would certainly return here.

Great if your in a hurry. If you fill your bowl right its a really good deal

If you think youre good at Tetris and if you think youre good at Jenga come over to Mongos grills and do your best to stack a bowl and then have a drink its a good place but dont all you people start rushing over there because I dont want it all crowded when I get there again just kidding ......... No Im not

Stopped here for lunch with some work friends, it was great. They were able to accommodate our party of 10 when we walked in. Staff were very friendly. I have an allergy to fish, they were checking at every step to ensure that my food had no contact with seafood. It s a set price to fill your bowl so you can pile it up as high as you d like from the buffet of ingredients. So many veggies and proteins to choose from! You also choose your own oils and sauces, I asked the staff for recommendations since the selection was overwhelming. Each dish comes with 2 free sides (rice, eggs, wraps) I skipped that and had mine on its own, it was delicious. Great price, I will definitely be back! Parking: Lots of free parking out front in the plaza

Great ingredients, freshly made. Fast, friendly service.

Needs some TLC

Mongos is always a good place to eat. Service was great.

Mongos is hands down one of my top 3 favorite restaurants in Thunder Bay I just love going there Food

This place used to be incredible. It was one of my favorite places. But unfortunately, due to penny pinching, its lost substantial value. I used to go every month or so, just on birthdays, to almost never. The food is good, but the value is poor.

First time trying this place. Absolutely amazing waitress so sweet and friendly! The cooks sweet and friendly to. We took the bus for and adventure since we flew in. It was supper chilly. They hooked us up with an local driver! Those guys were great to!!!

Good choice of food

The food was good. The waitress was friendly and helpful. It was a little pricey.

Fantastic place, I did all you can eat. Fresh tasty, choose your ingredients, and it s fun to watch it being prepped. Friendly service. Love this place!

Not only was the food burnt but the waitress were extremely rude and negligent and Aldo overcharged

First of all I have to say Im surprised at how good this experience was! My friend recommended the restaurant awhile ago and I happened to stop by today. First thing I noticed is how popular it mustve been around the neighborhood. Its only 3 minutes after the opening hours and theres already two tables, after finishing the food after an hour the number went up to 7. The waitress and the cook are super friendly, and answered all my questions with extreme politeness and a big smile. Food is exceptional too. All ingredients are freshly cooked and prepared right in front of me and they taste delicious. The amount of customizations you can have is a bit overwhelming for me but I liked every bite in the end. For an Asian international student like me, the food wasnt too spicy. Four spoons of Szechuan sauce, three little spoons of spice and a bit of chilli sauce at the top gave me a spicy level between oh I just ate spicy and I need some water. So yeah really not that spicy. In short, 10/10 would come again. Vegetarian options: Tons of vegan options including sauce choice. Kid-friendliness: No shortage of mix of green veggies and proteins to let your kid eat healthy

Make sure you fill up your bowl till fullest lol. Was my first time here, all veggies got smaller after sauté and wasn t full enough

The food was great, tons of choices. Lunch price is till 4pm, we paid $18.99 each. My dad is diabetic so when he asked about the best sauce options, Dino and Adam were so helpful. They got out the nutritional info sheet and went over the sauces with him to pick the best combination for him. Vegetarian options: They have tofu as a protein option Dietary restrictions: Staff were very helpful!

A LITTLE TOO DRY FOR MY LIKING

Great place

Wonderful staff, very helpful and the food was good as always.

Simply put - amazing. The ingredients are so fresh and the veggies are cooked perfectly; tender crisp. Highly recommend the cheddar wrap. Huge portions. Well worth the price. Memo to me-one scoop of hot sauce is enough Update: Takeout here is well worth it. You choose your ingredients and Mongo s puts it together for you. Very generous portions. The large bowl is enough for three meals for me.

Its getting pricey now pretty much 20$ for a dam soup n salad bar is wild

Great service!!

The floors were covered in dropped food. The options were limited. They wouldn t let me get a second portion because it was the last hour they were open (which is fine I wish they told me at the beginning. I would have just gone elsewhere) it was expensive and just average at best.

Best place if you want some amazing leftovers

Always a nice place to get just what you want stir fried

The food was great, but I cant justify $22 for one tiny bowl of stir fry (I cant have rice or noodles). The bowls they give you fit almost nothing, and then when it cooks down its even less. If you want all you can eat, youre looking at $30 a person. Everytime Ive gone back, the prices have gone up and its just not feasible anymore.

Excellent service, I went in not knowing how it all worked and my server brought me on a guided tour around the various tables of ingredients and explained the process start to finish, he also asked about any food allergies and pointed out where to find information about ingredients and told me what to avoid in my allergy situation. The options are great with lots of proteins and fresh veg as well as different types of noodles and lots of different sauces and spices. It was cool to watch the cooks fry everything up for you on the big grill and the price is not too bad considering the amount of food that you can fit into one of those bowls. I will definitely be back!

My brother and girlfriend had never eaten at a restaurant like this before so I brought them to try. We had one of the friendliest servers I think Ive ever had at any dining experience. The chefs were helpful, informative and polite. The food was delicious. We all had lots to eat and lots of variety. Will be back!

Absolutely love going to mongos easily one of my top 3 favorite restaurants in Thunder Bay

Sever gave the walk-thru & explained everything. So much good food to eat !! Food : 5/5

Oh how the pandemic has deteriorated one of my favourite restaurants in the city. Prices of course, like everywhere have gone up. $23 for one bowl, add $9 if you want a second - and of course you cant take leftovers home if you get the Mega Mongo. Server failed to mention that. A lot of food was wasted this night. Theyve gotten rid of their Birthday bonuses (free bowl) - the waiter stating that no restaurants did this anymore (which I know is false as Ive been to three restaurants in the last month and a half that both did something for the birthday party - La Casa Nostra, the Keg and Montanas). Now you dont even get an icecream. The food was fine, no issues there. I think the fact that bugged me the most was the removal of the salad bar. Why? You literally prep EVERYTHING for a salad bar except for the actual salad and salad dressings (and maybe croutons). How expensive was that that you found it necessary to remove part of the menu? The building hasnt been updated since it originally opened and the wear and tear is really starting to show. $35/person average for a party of five, where 2 people didnt get the Mega and 2 people only had water - ridiculous. This is why people stay home.

Excellent experience, our Server, Meet, was awesome. Great experience and great price.

Overall the food was good and the price was right. Facility could use a seriously good cleaningZ

First time Ive been there, such a nice vegetarian option available in Thunder Bay.

Amazing place to eat .Everyone there is so very nice .And helpful.

I forgot how much I like this place. We had the sweetest server. You have the choice to make your meal as healthy or in healthy add you want. The cooks entertained. The manager was in there working as hard as all the others. They worked well together. Just a great experience all around. Then of to Cambrian to watch their latest production.

The art of stacking your meal, and then watching it being cooked. I make sure I wash my hands before going up so I can press down on it lol first the veggies then the meat usually chicken then pasta. Sauces I like is quite a bit of garlic and satay sauce I add I scoop of sesame oil they cook it with an egg I add nuts and sesame seeds to it. The best and the staff are great.

Way overpriced. We tried to be good and not overfill our bowls (first time there but have done Mongolian many times elsewhere) and realized later people were taking double what we took. They could have said something. $50 for 2 and not even full. Will not go back.

huge selection of meat and seafood.

When making your bowl, make sure you make a wall around the edge of the bowl. This gives more space to put all of the fixings. Dont be stingy with the sauce either.

This is not the Mongols from 2 years ago. I dont know if there was a change of ownership or just management, but this place is a mess now. Slow service, dirty, and the buffet was a disaster. Food and sauces all over the place and contaminating eachother, if there was anything in the tray at all. There used to be a manager that took great pride in keeping the buffet clean and orderly, I miss his efforts. The current staff doesnt care.

Foods good but I guess if you get salad bar(which you have to pay extra for)you cant take the your left over stir fry home.

Over priced, rude staff.

Had a great meal. Happy to see the salad bar is back. Staff was perfectly attentive.

Very good service, not overly busy. Im glad they brought back the salad and soup bar, the macaroni salad is super good!

Amazing stir fry

Dont like that I wasnt allowed to take my left over stir fry home. Just because I had the salad bar too. I paid for both so if I have left overs should be able to take it home. Its not like I was on my 3rd meal for all you can eat, thats understandable but when you only have your one stir fry you should be able to take it home.... I paid for it so I should be able to. The rules for taking home leftovers are absolutely terrible!!! But just my opinion

Very good, I love the buffet style making of the stir fry and trying to fit everything into a singular bowl for the bill. I got mine so tall

Very poor customer service

First time here when we stayed in Thunder Bay for one night. It was a good experience. We could choose the ingredients by ourselves and the kid s price was very reasonable, 7.99 all you can eat. You can choose as many as you want as long as it does not overflow the bowl. It also has all you can eat option. Like this place.

Good place to eat food of your choice new concept do visit

Amazing restaurant!

Clean restaurant great atmosphere, food, cooks all around great experience

Food was good they cook it fresh right in front of you good to try server hardly came to check on us about our drinks though

Great food. Good prices

Love it love it love it,,,

Asked me twice and still got the kind of wrap wrong, ok otherwise

Got it to go for 20 bucks. They told me I didnt have enough food in my bowl and made me go get more. You dont get service and customer satisfaction like that anymore. Vegetarian options: Salad bar plus vegetarian options

Stopped here on my trip through Thunder Bay Ontario. The staff is absolutely amazing. So kind and polite. The chefs are a hoot as they are so into cooking for you that they make it fun to watch. The food is AMAZING!!! I would defiantly go back next time Im up North

I was there first time and the service and food was amazing. The only problem is that you need to be aware they will not let you take out what you did not finish eating knowing you paid for it. This makes no sense and the management should change their policy so whatever i pay for its mine otherwise this kind of feedback will return again and again....

After reading the reviews I thought I would give it a try. I went around 5 pm on Tuesday and it was not to busy so I thought the service would be good. NOT! I waited at the front as two servers walked passed me without a word. Eventually I got seated. Service is a 1 star This is my first time here and will be my last. I found the quality of food very poor for the price and the food area was dirty and not restocked. Overall not worth the price.

Food was great. Cooks were awesome. Waitress was terrible. Never checked in to see how we were doing or if we needed anything. Waited over 15 minutes to get her attention to get our bill. The restaurant was not busy so she wasnt running around waiting on others.

Vegetarian options: I say vegetarianish... just ecause they cook everything on the same grill... they doo scrape it. But I still eat there because I love it. Im willing to ignore the one grill.

If youre in the area and are fed up with fast food and burgers, heres a healthy alternative. The Mongolian is similar to our Chinese restaurant, only here you pay per plate. A little creativity is required here because you have to build or stack a tower. Then put the pasta on top and put the right sauce on it (3-4 ladles more here, because the pasta is very absorbent). Hand it over at the grill table and wait, takes about 5 minutes. I got full, but Im also a good eater. Full 5 stars because fresh, healthy, filling and relatively inexpensive!!

First time coming here and I absolutely will be back! Food was amazing however giving a 4 star due to the service from the wait staff being very slim. We had to ask 3 times for takeout containers.

Pretty bad experience here. Some of the service staff had a bad attitude. A doggy box is not provided. Bring about great inconvenience. And waste the food..

Could ve given these guys a 5 star even before tasting the food! So friendly and helpful with the selection of ingredients for the fried noodle. The food was absolutely delicious. I finished it all although it was quite a big portion!

Food was ok

Normally our go to place for lunches out. Was a little disappointed with higher prices, smaller plates(salad), less items (red peppers, broccoli etc not available on salad bar). Love the staff and I am sure their stir fries are still yummy however didnt want to pay $20 for a Saturday lunch. Still recommend highly if you can afford it.

Must visit if you are in Thunderbay!!

I love the service and the menu.

Got lunch and really liked it. Great stir-fry restaurant. Very affordable.

Went in with two friends (one of which is celebrating thier birthday) they no longer do thier birthday free bowl, no big deal. Got the dinner bowl for 19.99 and then a single soup and salad trip for 5.99 . After was told that I couldnt take home ANY left overs since I went to the salad stand unless I paid an extra 6 dollars. They charged me an extra 6 dollars for left overs, food that I paid for that would be thrown out. Will not be back.

Such a friendly team, everyone went above and beyond! Was our first time visiting a Mongos Grill, and well be back at our next opportunity. Dietary restrictions: If you have celiac disease, youll be able to eat here. Gluten free sauces and such are clearly labeled, and the cooks will clean a section of the grill to prevent cross contamination.

First time trying this location. Was a little spartan and a lot of the trays had very little, all but scraps in some cases. Hope to try this location again in the future to give them another shot.

Awesome service and great food portions

ordered from them and I didnt receive half of my $50 order.

They cant even follow simple instructions. Ordered from skip and 2 out of my 3 stir-frys were wrong. Missing sauce and veggies. Tried to call and they would not let me speak to the manger. Never ordering again.

I was excited for my food but my vegetarian bowl has pieces of meat and other products I didnt request and I asked for all my sauces on the side and instead one was in the bowl and they others were the same. The rice wasnt very good either. Poor quality for such expensive food that is cheap to make. Great idea, poor follow through. Big portion at least.

I waited so long to have a meal at mongos grill, so I went for a dine in with my friend and they said they had no servers until 4pm, so they refused to do dine in and offered a takeout while they had already seated two customers in front of us. Now that is not acceptable and it is a very poor customer service.

Staff were very accommodating and the food was amazing

Good food. Interesting experience

Really enjoyed the meal here. Kids enjoyed seeing their food being cooked. Our waitress was awesome, gave the tour and really showed she cared versus going through the motions. Food was very tasty and good portions!

Great food and excellent service

Neat concept of build your own stirfry. Great time

Not the first visit to Mongos, but this location was really nice and well managed. The waitress was exceptionally attentive, courteous and friendly, so the evening was a very pleasant experience.

Went tonight for the 1st time and it will not be the last. Super friendly staff and great food to boot. Hope to get back before we leave Thunder Bay.

I have always been ordering kids meals from here because adult meal is too much for me to eat-by-myself,you guys always gave me kids meal on a white bowl filled to the top. But this time i only got half of the bowl. I was at wrk doing night shift hungry expecting to get a good meal. Really disappointed

Excellent service and great food. Definitely recommend this place to eat at.

As my wife and I are about to hit the road, there was no better place for a last meal in Thunder Bay. Health and Fresh food, excellent price, very fast preparation, and a excellent welcoming stuff.

The service was great! What else can I say

Great food great service,awesome experience watching them fry my self picked stir fry. Absolutely loved this!

Before covid it was good, after covid it just went downhill, started getting extremely cheap with meats and not set up in a good way for the way the world is right now

The process of choosing the ingredients by ourselves, then watching them to be cooked on a huge stove, on its own, was a unique fun experience. They helped us to select the proper sauce for the ingredients we already chose. The stir fries we got were scrumptious.

One of my favorite places. Very unique and amazing food.

All the proteins are frozen but you can get a massive bowl that tastes great!

It was my first time there and the food was so fresh and very delicious, I will deffinatly be back.

The selection is vast, choices amazing. Wish I had filled up my bowl alot more than I did.....lol.

In town for work and its been so long since Ive gone to a Mongolian style grill. This place did not disappoint and the staff we amazing. Almost makes the weather worth it.

Went on my 50th Birthday w a friend. Its been a couple years. Mid November luckily this year wasnt too cold/snow. Was a nice BDay lunch

I m a bigger stir-fry guy than Mark, but I agree, this place slaps. Walked up to the veggie bar to start building my fry and was paralyzed by all of the options. When you think it can t get any better you make it to the sauce bar. Spoonful after spoonful of hot sloppy sauce. Then the dudes at the circle grill toss in on the piping hot top and shout out straight UPPP followed by beating the pile with weird metal bars. 10/10 would go again.

Excellent! Grate vegan options

Very accommodating and the food was delicious the staff was excellent a must try

Love the food

Good place to grab some decent stir fry, its all frozen but thats ok, wide clarity to choose from and tou better be a good stacker if you want a good sized dish.

Love the whole experience. It took me about 3 visits to figure out what flavors I liked, at first I just followed the recommended advice on the recipe page you are given and was happy with that, everyone is helpful and very pleasant.

The food was amazing and if you know how to pile up your bowl, its an exciting time. Went with my Brother law who showed me how its done. I Then when back again for my birthday, meal was free with the purchase of a drink. The staff are always friendly and professional, very good atmosphere.

Enjoyed the food and was friendly.

Lots of options and tons of food for the price

Fantastic spot! Great options and unique food experience. Good bang for your buck if you make sure to fill the bowl all the way up!

With some fore thought and the understanding of food engineering you can and will stack your bowl wide and high for a massive bowl that people will look at and say how did you do that or the odd finger point. Stand tall and enjoy it in a wrap or just plated. Fun place where playing with food is part of the game!

Mongos was actually pretty disappointing if I must say. Our server was not very nice, barley came around to do a table check and never once asked if we wanted a refill. She was also kind of rude. The veggies are extremely fresh but the food in all was alright definitely not worth $53 for 2 people at lunch time and we still arent full!!!!

Pretty good

Perfect grill

Only restaurant where you have control over what youre putting into your body! I love this place!

Never been to a restaurant like this.myself and guest were greeted and were asked if we have been there before.we said no and our waitress guided us though how to make a bowl.will be returning!

Not bad. Mmhh but not for me. The way its done . You fill ùp a small bowl with your stuff then bring it to the flat top to be stir fried

Great place to eat. Still have a great selection for stir fry.

Love Mongos, good service today.

Mongo s is definitely a family favorite when we visit Thunder Bay. Excellent food. Huge portions. Friendly staff. So many options you never have to have the same meal twice! The owner, Dino, recognizes my family and makes sure we always feel welcome and appreciated. This is a small business well worth supporting!

I tried to order on Skip the Dishes as their website said to use that. Then Skip closed an hour before the restaurant, but they took my takeout order when I called..? Confusing. I also wish there was some suggested premade bowls, as the sheer number of options was overwhelming, and when it came to selecting spice as well as a sauce they did not really go well together. It also was per dry for having supposedly ten scoops of sauce, but the ingredients were exceptional, fresh and well cooked. Great portion size for the price, and nice to have a healthier option that s quick.

Mountain of food! Service was excellent! Miss the make your own plate option.

delicious food! pretty sweet how you can pick your own ingredients and theyll dry it up for you:) definitely a favourite!

Still just as good as ever

Awesome service, good food, great atmosphere

Great service, great food. Highly recommend

Great food and great adaptation to covid-19 times in their process.

One of the few vegetarian restaurants where they are considerate about allergens and made me feel comfortable about ordering food. Loved their customer service, good ambience, portion of food, and price. Definitely would recommend and visit again.

As usual, loved the meal.

The staff are very courteous and the food is great. Always a treat to visit. Will be a regular visitor as often as I can.

Good fast service and friendly wait, the food unfortunately inedible... we abandoned

Amazing