Firehouse Subs Thunder Bay in Thunder Bay

Really emjoyed the experience Kid-friendliness: Very accomadating to kids Food : 5/5 |

Delicious food, friendly quick service.

Best subs in Thunder Bay, awesome deals on their app

We ordered and watched as our uber driver sat in a parking lot saying it was picking up our food when it arrived it was soggy and my chili was cold so goes to show how long it sat out for

Got charged for an item that was supposed to be free via the apps membership points system, its been a bit since I last heard anything about the refund - keep getting jerked around between the restaurant and corporate because neither want to foot the amount. Im getting past the point where Im willing to be patient with either side because neither is doing anything to really help the situation.

I don t live inTBay, but have roots here. Never been to a Firehouse Subs. Went today and had a great experience! Ordered a Montreal Smoked Meat and asked for a pickle bucket. She went above and beyond to get me a bucket. Not sure exactly how, but she found me in the dining room(mid sub) and said she has a bucket! The sandwich was excellent (as well as the pickle) My only complaint which I can live with is my vehicle smells like dill pickles from the bucket! A1!

Best sub - Italian! Not much space.

Best service Ive gotten in a while. They went above and beyond to make sure my complications on the app were handled. I couldnt have asked of more I will definitely recommend and be a valued customer! :).

Azra I believe was the cashiers name was really helpful with explaining to me what all the subs had with my poor vision and made it easy for me ordering with them got the Canadian club here a definite try

Messed up my veggie combo by putting stuff in the sandwich that I had asked to not put in the sandwich said could fix it and just gave me the same sandwich with lettuce on top of the toppings that were wrong on the sandwich three times total waste of money wish I had better customer service and a new sub made not happy customer

So happy to see this up here! The subs are amazing as theyve always been, the atmosphere is as welcoming as its always been, and the service is fantastic as its always been! Thank you Damodan, Krisi, Rahul!

Somehow I ve ended up there twice in the last two weeks , had the Hook and Ladder ( I believe the first time ) , the second time I had the Montreal Smoked Meat , both sandwiches were outstanding, especially the Montreal Smoked Meat , clearly a 5 out of 5 sandwich added banana peppers, really love the pickle , found the staff super friendly and helpful, they were quick

Thanks Rashmeet for recommending us to try firehouse subs and greeting us in a special way.Amazing food and service.

Good subs..! A cut above average Love the pickels..yum Good service ! Food : 5/5 |

The subs are loaded with meat. Tastes good, looks good. Simply delicious

Best sub I ever had. Order online and pick it up to skip the line.

One of the tastiest subs I ve ever had! Ty Food

I had the meatball sub with the pepperoni it was fantastic. I hear people complain about the price it was more than other sub shops but the meat quality and quantity was beyond compare. The meatballs are large and very good. I highly recommend Food

Had a 12 Philly sub and a 12 meatball sub. Philly had hardly anything on it! A small amount of mulched up beef with few green peppers and a less than great processed cheese sauce. As for their meatball, SUBWAY beats them hands down! They dont ask or give you options for veggies! The buns are very skinny, its like eating a tough baguette! But on a positive note, they donate to first responders which is a good thing. Respectfully, I think at their prices for what you get, there probably wont be many repeat visits, but I should just speak for myself.

Amazing and the man with the beautiful blue eyes makes sure you re happy with your order you will never have an experience like this anywhere else in town

Very underwhelming and overpriced. Will not go back. Location and parking is not good

My first order was delicious but when I ordered again a couple of days later the buns were stale and dried out- not impressed when paying that much.

I had heard a lot about this chain so when they came to thunder bay it was the perfect opportunity to try it out. The one which i tried is veggie sub, it was very good. Amazing staff members and manager. Customer s service is very good.

I ordered for the first time today with Skip the dishes. I have Celiac and called first to inquire about gluten allergens. There was some confusion at first regarding what did and did not have gluten. After I placed my order on skip Bhrumel took it upon himself to look for gluten containing ingredients before making my order, and attempted to contact me but my number was not correct on the skip app. I ended up calling him after I placed my order to ask more questions. I initially ordered the gluten free garlic bread (thinking I had to, to add the charge for the gluten free bread on my sub) but it was a seperate item altogether. In addition, the garlic butter contains gluten, so as a solution I was offered a free cookie but because of the gluten allergy I asked for lays classic chips instead, which was offered, to compensate for a replacement towards the garlic bread. I feel that Bhrumel went above and beyond to help. The sub itself was generously filled and tasted delicious. I will be ordering again in the future. Update: went to order a gluten free sub via skip today (may 10th) and the special instructions was no longer available. Checked on doordash and it states the store has chosen not to accept special instructions. I was told when I called the store that it was an apparent glitch on skip and to try in 10 minutes... Im disappointed because I cant order lunch from here unless Im given a way to add a note for the gluten free bun. I asked If I could place the order on skip and call with the skip number so they can use the gf bun but I was not given an answer... Dietary restrictions: Gluten Free Schar ciabatta bun

Have been hearing such good things so I figured i d give it a try. Ordered through skip the dishes and everything was AMAZING!! 10/10, this is definitely my new favourite place.

Meatball sub was delicious. I liked the atmosphere in the restaurant as well. Best sub I ve had in quite awhile.

Amazing food! Best subs in Tbay

Waited 30 minutes in the store past my scheduled pick up time for my food. They either forgot to give it to me or they forgot to make my order. Unacceptable service. Never again. The 2 subs were mediocre, essentially fancy subway for $40.

Looked good. Went to pick it up to eat it and the whole bottom of the bun was SOGGY not moist but SSSOOGGGYYY. Will not rush back. Ever Food

Atopped in this morning. Could not wait. Amazing greeting, very friendly service, tasty sandwich, will definitely be returning! Thanks guys!

Absolutely amazing food and service!! Haven t experienced such great service in so long! Everything about my visit left me feeling happy!! 5 stars

Amazing sub, had ordered veggie sub and brownie. Brownie was moist and delicious.

I had the Brisket Hat Trick as my first Firehouse Sub experience and . AMAZING !!!

This is not firehouse subs. The employees have no clue what they are serving or what theyre talking about. They hang up on me on the phone. And they have no customer service. Thank you, Goodbye.

Delicious veggie sub I ever get.Cashier Rashmeet was so sweet and took my order in very decent way.Good customer service.

Got there at the right time. 1 person in front of me but within 5 minutes there was about 15 behind me. Gets a little crowded. Had the Canadian. Food was really good. Will definitely be going back. Only drawback for me is I like to see the things going on the sub like at a subway. Still worth the trip across town.

Had the hat trick, very good, will definitely be back

just came from 3 hours drive to try something delicious. firehouse is gonna be one of the best restaurant in terms of food and service.i was bit confused about the menu but the lady over there told me about the Canadian club and pepproni pizza meatball and also offer me to have some additional toppings which i found quite impressive.it took 15 minutes for my order but the food was so yummy and Hopefully i will be back there soon.GOOD LUCK!!!!!

Did a phone order for $130.00 great service nice and fast. was great. Vegetarian options: Was great Dietary restrictions: Great Parking: Thunder bay was great Kid-friendliness: Yes Wheelchair accessibility: yes

Delicious subs, definitely a good stop to try out if you havent yet

Very tasty. Shyam was very kind and helpful!

Fantastic subs that are worth waiting in the long lines. The staff work hard to get everyones orders done. I would highly recommend the great food here!

Unfortunately, they dont listen when you ask for half of something on your sub. They also put hot peppers on my sub when I never asked for that. They owe me a replacement sub, or else this review will highlight their poor customer service and their failure to understand customer requests. ....

Great subs

Amazing food stuff super friendly and helpful.

Bought a round of subs for the family. We all enjoyed the meal. Also, the donations go to a good cause!