Firehouse Subs Thunder Bay in Thunder Bay

905 Fort William Rd #3, Thunder Bay, ON P7B 3A6, Canada

★★★★☆
(73 reviews)
Categories: Sandwich shop

About

Visit our Firehouse Subs restaurant in Thunder Bay. Our sandwich shop specializes in hot subs made with premium meats and cheeses, steamed to perfection, then piled high on a toasted private recipe roll. Our menu will surely satisfy your appetite! Founded by Firemen. We are passionate about giving back to our communities through our flavourful food and heartfelt service. Takeout, delivery, and catering services are available.

Website
firehousesubs.com
Address
905 Fort William Rd #3, Thunder Bay, ON P7B 3A6, Canada
Plus Code
CQ35+QQ Thunder Bay, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–12 AM
Tuesday
10 AM–12 AM
Wednesday
10 AM–12 AM
Thursday
10 AM–12 AM
Friday
10 AM–12 AM
Saturday
10 AM–12 AM
Sunday
10 AM–11 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Dining options
Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Payments
Credit cards
Children
Good for kids Kids' menu
Parking
Free parking lot Parking

Photos

Reviews

4.3
★★★★☆
73 reviews

Most Mentioned

veggie (5) prices (5) amount (3) bun (3) meatball sub (3) canadian club (2) montreal smoked meat (2) hat trick (2) fireman (2) donate (2)
5 stars
52
4 stars
9
3 stars
1
2 stars
1
1 stars
10
★★★★★
December 14, 2024

Absolutely love their sandwiches ,they are so full of ingredients it’s close to impossible to fit into your mouth ! The service is extremely friendly and accurate. My only place to go for an amazing submarine !

November 22, 2024

After many trips here, i finally decided after submitting a review right to the web page that they did not return or comment on my review. The cold sub i got. The no fireman discount they said i get then came to my table and asked for the full amount. Then i asked for spicy sauce n got nothing. The fact that every worker is a new canadian. Not that i minded, but their quality of service sucks n is below the norm. I feel I'll take my business elsewhere Then they reply saying i should go to there site n fill out a complaint . This is proof they dont really care as i did this the same day i put this on g m. But why should i give them another shot. Once you eat trash i won't reconsider thinking a different day will change anything. I miss the 90s people and business use to take pride n care. Now it's all about money..

★★★★★
August 18, 2024

Me and the wife first time trying firehouse subs. The wife had steak and cheese, i have the steamer. Both came with enough meat all the flavours mingled nicely. Staff was excellent at explaining what your getting with your order. Found a new sub spot Thanks you New returing customers

★★★★★
July 30, 2024

Got through Skip so can’t comment on staff or atmosphere. What I can say is that the subs were yumE and will be ordering again. Love love that you can get dill pickle 🥒 pieces on your sub. 🤤

★★★★★
May 17, 2024

Went in looking for a good sub, got the meatball. The food was absolutely delicious, and what a lovely presentation! The staff was super nice and accommodated my request for a little extra seasoning on the side. The ambience is vibrant, with a giant mural painting of firemen in TBay - love it! Overall a great experience, will be back for more 😊

★★★★
April 19, 2024

Italian sub I got, with a Brownie upcharge on the combo. The sub was delicious, if I was to prefer a sub place, this would definitely be it. My only gripe would be that a lot of drink options were unavailable, ended up having a juice just to fill the cup. Had I known about the drinks, I probably would have just gotten the sub. Could do without the box the sub came in, would have been fine with a paper wrap. I may update later about the Brownie once the wife eats it, but it measured out 2 1/2 inch by 2 1/2 inches.

★★★★
April 16, 2024

Top quality sandwich shop in Thunder Bay! Food was super tasty, just as I remember having it over 10 years ago in Chicago. Sadly one of the subs I ordered without cheese (allergy) ended up having cheese on it and the subs were a bit soggy on the bottom. Would try again but would likely eat it in-person and make sure the food was made properly before returning home.

★★★★
April 2, 2024

I got a pulled chicken with bacon sub from here and it was great, I found the food pretty much similar to subway besides slightly different flavors and different customizable options. Definitely would recommend trying if you haven't, the only thing I wish would've been different were more choices of bread to choose from besides white and whole wheat, and not cut the bread all the way as the inside of my sub kept spilling out of my sub unlike subway where they leave a bit of bread to help hold the sub together. Despite my two slightly negative opinions overall I would eat here again as the prices are good.

★★★★★
December 19, 2024

Really emjoyed the experience Kid-friendliness: Very accomadating to kids Food : 5/5 |

★★★★
December 16, 2024

Delicious food, friendly quick service.

★★★★★
December 16, 2024

Best subs in Thunder Bay, awesome deals on their app

December 2, 2024

We ordered and watched as our uber driver sat in a parking lot saying it was picking up our food when it arrived it was soggy and my chili was cold so goes to show how long it sat out for

November 23, 2024

Got charged for an item that was supposed to be free via the apps membership points system, its been a bit since I last heard anything about the refund - keep getting jerked around between the restaurant and corporate because neither want to foot the amount. Im getting past the point where Im willing to be patient with either side because neither is doing anything to really help the situation.

★★★★★
September 23, 2024

I don t live inTBay, but have roots here. Never been to a Firehouse Subs. Went today and had a great experience! Ordered a Montreal Smoked Meat and asked for a pickle bucket. She went above and beyond to get me a bucket. Not sure exactly how, but she found me in the dining room(mid sub) and said she has a bucket! The sandwich was excellent (as well as the pickle) My only complaint which I can live with is my vehicle smells like dill pickles from the bucket! A1!

★★★★★
September 23, 2024

Best sub - Italian! Not much space.

★★★★★
September 23, 2024

Best service Ive gotten in a while. They went above and beyond to make sure my complications on the app were handled. I couldnt have asked of more I will definitely recommend and be a valued customer! :).

★★★★★
Local Guide
August 23, 2024

Azra I believe was the cashiers name was really helpful with explaining to me what all the subs had with my poor vision and made it easy for me ordering with them got the Canadian club here a definite try

August 23, 2024

Messed up my veggie combo by putting stuff in the sandwich that I had asked to not put in the sandwich said could fix it and just gave me the same sandwich with lettuce on top of the toppings that were wrong on the sandwich three times total waste of money wish I had better customer service and a new sub made not happy customer

★★★★★
Local Guide
July 23, 2024

So happy to see this up here! The subs are amazing as theyve always been, the atmosphere is as welcoming as its always been, and the service is fantastic as its always been! Thank you Damodan, Krisi, Rahul!

★★★★
July 23, 2024

Somehow I ve ended up there twice in the last two weeks , had the Hook and Ladder ( I believe the first time ) , the second time I had the Montreal Smoked Meat , both sandwiches were outstanding, especially the Montreal Smoked Meat , clearly a 5 out of 5 sandwich added banana peppers, really love the pickle , found the staff super friendly and helpful, they were quick

★★★★★
Local Guide
June 23, 2024

Thanks Rashmeet for recommending us to try firehouse subs and greeting us in a special way.Amazing food and service.

★★★★★
Local Guide
June 23, 2024

Good subs..! A cut above average Love the pickels..yum Good service ! Food : 5/5 |

★★★★★
June 23, 2024

The subs are loaded with meat. Tastes good, looks good. Simply delicious

★★★★★
Local Guide
June 23, 2024

Best sub I ever had. Order online and pick it up to skip the line.

★★★★★
June 23, 2024

One of the tastiest subs I ve ever had! Ty Food

★★★★★
Local Guide
May 23, 2024

I had the meatball sub with the pepperoni it was fantastic. I hear people complain about the price it was more than other sub shops but the meat quality and quantity was beyond compare. The meatballs are large and very good. I highly recommend Food

May 23, 2024

Had a 12 Philly sub and a 12 meatball sub. Philly had hardly anything on it! A small amount of mulched up beef with few green peppers and a less than great processed cheese sauce. As for their meatball, SUBWAY beats them hands down! They dont ask or give you options for veggies! The buns are very skinny, its like eating a tough baguette! But on a positive note, they donate to first responders which is a good thing. Respectfully, I think at their prices for what you get, there probably wont be many repeat visits, but I should just speak for myself.

★★★★★
May 23, 2024

Amazing and the man with the beautiful blue eyes makes sure you re happy with your order you will never have an experience like this anywhere else in town

★★
Local Guide
May 23, 2024

Very underwhelming and overpriced. Will not go back. Location and parking is not good

★★★
May 23, 2024

My first order was delicious but when I ordered again a couple of days later the buns were stale and dried out- not impressed when paying that much.

★★★★★
May 23, 2024

I had heard a lot about this chain so when they came to thunder bay it was the perfect opportunity to try it out. The one which i tried is veggie sub, it was very good. Amazing staff members and manager. Customer s service is very good.

★★★★★
May 23, 2024

I ordered for the first time today with Skip the dishes. I have Celiac and called first to inquire about gluten allergens. There was some confusion at first regarding what did and did not have gluten. After I placed my order on skip Bhrumel took it upon himself to look for gluten containing ingredients before making my order, and attempted to contact me but my number was not correct on the skip app. I ended up calling him after I placed my order to ask more questions. I initially ordered the gluten free garlic bread (thinking I had to, to add the charge for the gluten free bread on my sub) but it was a seperate item altogether. In addition, the garlic butter contains gluten, so as a solution I was offered a free cookie but because of the gluten allergy I asked for lays classic chips instead, which was offered, to compensate for a replacement towards the garlic bread. I feel that Bhrumel went above and beyond to help. The sub itself was generously filled and tasted delicious. I will be ordering again in the future. Update: went to order a gluten free sub via skip today (may 10th) and the special instructions was no longer available. Checked on doordash and it states the store has chosen not to accept special instructions. I was told when I called the store that it was an apparent glitch on skip and to try in 10 minutes... Im disappointed because I cant order lunch from here unless Im given a way to add a note for the gluten free bun. I asked If I could place the order on skip and call with the skip number so they can use the gf bun but I was not given an answer... Dietary restrictions: Gluten Free Schar ciabatta bun

★★★★★
May 23, 2024

Have been hearing such good things so I figured i d give it a try. Ordered through skip the dishes and everything was AMAZING!! 10/10, this is definitely my new favourite place.

★★★★★
Local Guide
May 23, 2024

Meatball sub was delicious. I liked the atmosphere in the restaurant as well. Best sub I ve had in quite awhile.

★★★★★
May 23, 2024

Amazing food! Best subs in Tbay

Local Guide
May 23, 2024

Waited 30 minutes in the store past my scheduled pick up time for my food. They either forgot to give it to me or they forgot to make my order. Unacceptable service. Never again. The 2 subs were mediocre, essentially fancy subway for $40.

May 23, 2024

Looked good. Went to pick it up to eat it and the whole bottom of the bun was SOGGY not moist but SSSOOGGGYYY. Will not rush back. Ever Food

★★★★★
April 23, 2024

Atopped in this morning. Could not wait. Amazing greeting, very friendly service, tasty sandwich, will definitely be returning! Thanks guys!

★★★★★
April 23, 2024

Absolutely amazing food and service!! Haven t experienced such great service in so long! Everything about my visit left me feeling happy!! 5 stars

★★★★★
Local Guide
April 23, 2024

Amazing sub, had ordered veggie sub and brownie. Brownie was moist and delicious.

★★★★★
Local Guide
April 23, 2024

I had the Brisket Hat Trick as my first Firehouse Sub experience and . AMAZING !!!

April 23, 2024

This is not firehouse subs. The employees have no clue what they are serving or what theyre talking about. They hang up on me on the phone. And they have no customer service. Thank you, Goodbye.

★★★★★
April 23, 2024

Delicious veggie sub I ever get.Cashier Rashmeet was so sweet and took my order in very decent way.Good customer service.

★★★★
April 23, 2024

Got there at the right time. 1 person in front of me but within 5 minutes there was about 15 behind me. Gets a little crowded. Had the Canadian. Food was really good. Will definitely be going back. Only drawback for me is I like to see the things going on the sub like at a subway. Still worth the trip across town.

★★★★★
April 23, 2024

Had the hat trick, very good, will definitely be back

★★★★★
April 23, 2024

just came from 3 hours drive to try something delicious. firehouse is gonna be one of the best restaurant in terms of food and service.i was bit confused about the menu but the lady over there told me about the Canadian club and pepproni pizza meatball and also offer me to have some additional toppings which i found quite impressive.it took 15 minutes for my order but the food was so yummy and Hopefully i will be back there soon.GOOD LUCK!!!!!

★★★★★
April 23, 2024

Did a phone order for $130.00 great service nice and fast. was great. Vegetarian options: Was great Dietary restrictions: Great Parking: Thunder bay was great Kid-friendliness: Yes Wheelchair accessibility: yes

★★★★★
Local Guide
April 23, 2024

Delicious subs, definitely a good stop to try out if you havent yet

★★★★★
April 23, 2024

Very tasty. Shyam was very kind and helpful!

★★★★★
Local Guide
April 23, 2024

Fantastic subs that are worth waiting in the long lines. The staff work hard to get everyones orders done. I would highly recommend the great food here!

Local Guide
April 23, 2024

Unfortunately, they dont listen when you ask for half of something on your sub. They also put hot peppers on my sub when I never asked for that. They owe me a replacement sub, or else this review will highlight their poor customer service and their failure to understand customer requests. ....

★★★★★
April 23, 2024

Great subs

★★★★★
April 23, 2024

Amazing food stuff super friendly and helpful.

★★★★★
April 23, 2024

Bought a round of subs for the family. We all enjoyed the meal. Also, the donations go to a good cause!

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