Mr.Sub in Thunder Bay

The workers name was troy, he was very kind and made my sandwich exactly how i wanted it. It was delicious!

Great sub with all the fixens. Huge fan. A must to visit if coming to town.

Love the workers , so cheerful and funny

Very friendly and patient. Gave me a cookie for dessert complementary

Great first impressions, very clean and tidy! Great customer service! Very friendly! Food was great, made fast quick and very helpful! Would go back again !

What a location to get a sub! Best service we have ever had. Friendly, upbeat and funny! Who would have thought going to Mr. Sub could be so good!! Thank you for making our day!

Friendly staff. Keely makes the best subs!

Extremely friendly staff that were interactive with customers in a very positive manner. Excellent fresh food! Will definitely be back!!!

Im surprised to have witnessed the staff out right bulling another staff. Two staff members made it very clear they were both in bad moods. Being there to witnessing how this kind of atmosphere affects All staff. One customer ordered a seafood sub, the staff member contaminated the veggies And salad by wearing the same gloves, she handled the seafood with. Then she dropped olives in the salad, and wearing the same gloves picked them out. I informed staff of this and was told we cant throw out, its all we have. Counter was not whiped down! I react to seafood and thankfully not in a life threating way. Hopefully, noone who is highly allergic eats there tonight. The taller lady who works there is the one who started these domino affects. I felt uneasy being there, god only knows how the staff member was feeling that was clearly being bullied! Her food handling mistakes could be from how she was being treated! The two that were in angry moods made mistakes of their own!! Like mixing the salad up!?! Allergies, can kill!

Great service. Very friendly and fast. Subs always made well. Highly recommend

In this cafe you can make your own sandwich which is good. Lots of ingredients and they making good. Service is nice and friendly. The guys were so fun. I can recommend this place. Parking: We found a couple parking spots. Kid-friendliness: They can get a cookies and a pop drink.

if i could give a million stars i would the staff at this location are exceptional and treat every customer like family the environment is so welcoming and they re very accommodating 10/10 guys also the renovations look phenomenal i love coming here

awesome service funny workers and we got free cookies!

Such fantastic service!! Gave us recommendations and even made something special for my toddler. Highly recommend!!!

Cant recommend these guys and girls highly enough, go for a sub and leave with a smile Staff and product is beyond amazing Service and atmosphere are top notch Only thing fresher than the ingredients is the new renovation Check them out you wont be disappointed

Two amazing guys I walked in and told them about my driving school and they gave me free cookies and told me to come back and tell them if I pass. Hands-down, my favorite fast food in town

Great employees had a good laugh with them Food was great too Food

I have to say. Mr Sub.... You guys are really starting to step up your game. I never really used to enjoy eating at Mr Sub. But now Im preferring it over the other guys keep doing what you guys are doing. Edit for another stop.... The shop down by home hardware. Never stop to impress me. Thanks again for the great service (AND listening when I talk how to do my order)

We had subs catered for our father s days dinner. Excellent service and quality. They even threw in some free cookies for the kids. Thank you.

if mr sub had 1000 fans id be one if mr sub had 100 fans id be one if mr sub had 1 fan id be me if mr sub had no fans id be dead Food : 5/5 |

Great place to eat friendly staff

Amazing customer service and great quality sandwich with fresh ingredients

I loved the two gentlemen working on Good Friday there they really made my day as well as a killer sandwich keep it up guys .

Dell and Josh did an awesome job of making mine and my daughter s subs. Fantastic public service. I m old school and they carried a conversation and were very polite. Thank you!! Food : 5/5

Really friendly staff, Food was delicious love the options, good place to stop & eat quickly. also cookies are amazing ;)

The woman who served me was great. Subs tasted great.

Great staff, prices and food quality. Id definitely recommend going here over Subway

Great food and exceptional, friendly service. Its nice to go into a light-hearted establishment. They handle lunch rush with great teamwork. My favourite fast-food joint in the city Food : 5/5

Great food/staff

Anytime I go to this location the service is amazing last week we went and a team of 3 guys kept service rolling along with a smile and chit-chat while getting our subs ready as well as today feb272024 early evening 7ish two ladies very good service friendly attitude and very team oriented making sure you get quick friendly service. My favorite sub place to go in thunder bay ontario. Keep up the good work staff of the Mr.Sub on Memorial Avenue in Thunder Bay Ontario

Exceptional service! I ve been craving subs during my pregnancy but basically everything makes me sick. I came in today to just get chicken and bread, and I got sooo much more. The staff were funny, outgoing, lighthearted, they absolutely made my day. After being up all night sick to my stomach, I was miserable until I visited this restaurant. I will be back, for the service and the great food - my sub was fantastic! I spent the day telling everyone about my experience. They really know how to make someone smile.

Day staff was fantastic they are people that enjoy their jobs and make sure customers have a great experience I wish I had this Mr sub in Calgary

Shyan& Court are the best workers ever

Havent had a sub for years tryed others but not as good tasting. Used to get lunch from there almost every day while helping sister at her store. Good memories comeback to me while enjoying my sub.Staff was great enjoyed my visit there. I will returne.

Honestly first time coming here, and I ve lived here for 5 years. The employees SO KIND like ??? The woman who served me was so sweet, chatted with us and made sure to get me the freshest pickle. 10/10 service.

Had a salad here for the first time. LOVED it! Great service. And I got a free cookie!

Always great service - Thank you Bobbi and Deepak

Great tasting subs and wonderful service! So nice to go into a restaurant and be greeted by staff that are so pleasant and helpful.

We ordered subs from the Arthur Street location and 2 of the 4 were completely wrong. They mixed all of the toppings and condiments on the wrong sub and even got the bread wrong. I contacted Dell to explain the problem and found out that he was the manager at the Memorial store not the Arthur Street location but he still offered to remake the subs at his location and send them right out to us. I was very impressed with his customer service. Even though the error was not made at his location, he quickly dealt with it and we had new subs in no time. Thank you Dell, 5 stars for you! *****

Fantastic customer service

Food was fresh and delicious! The staff were very friendly and personable. Hard to find that today at a business that you can joke around with. 5 stars will always be back!

Had great service and food here always, now tonight was differnet, very rude manager or whatever she was, we had no meat on a classic sub, and she proceeded to say it was skip the dishes problem. Ok so apparently they make the food as well as delivering? Need the male manager back that knows how to deal with people and is actually a joy to talk too. Not my ordering place anymore because of her, oh and didnt get a name cause she refused to tell me

The one staff member, a white male, went above and beyond to make our dinner. The whole team worked very well together and us feel welcome, and did not rush our ordering at all. I have eaten at many of your restaurants, this is the first time I am compelled to write a review. Well done to the staff working tonight, they deserve to know they are doing a great job

Everytime I grab a sub from here the staff are super nice and the food is always delicious. They know how to make a great sub! Thank you

Ive never eaten at a Mr. Sub before, and I dont know that Ill go out of my way to visit another one in the future. Overall, it was an uninspired, underwhelming experience eating here. The employees were friendly enough, but the food was pretty meh (though the bread was decent, the ingredients were only kind of okay). And for $30 for two small sandwiches, a brownie, a bag of chips, a soda, and a bottle of water, its pretty pricey for not that amazing food. At least I didnt get sick here like I always did when I ate at Subway.

The three male team members had us in stitches tonight. My husband and I arrived early to meet our son for his birthday and the shenanigans continued while we waited! They were a fantastic team. The service was great. They brightened our day and it was so much appreciated in a time when good customer service is rare. They went above and beyond and sang happy birthday when I jokingly asked if they would as our son walked in. We will definitely go back !

Love the staff here

Great sandwiches! Great staff.

Super clean restaurant, and awesome stuff with a great sense of humor.

Best Mr subbin Thunder Bay. Alway good crew here. Thanks for your hard work

For a first timer it was really good. I will definitely come back again.

Excellent service with jokes and a smile. Good subs. Thanks!

Excellent service and subs. Staff were very friendly. Even got 2 free cookies and 1 brownie with our order. Will definitely be back.

Very friendly staff and excellent services

Super yummy, quality, fresh food! Love this place and the workers are so funny

Will return!

best MrSub in the western hemisphere. Manager Del is kind, helpful, funny and provides phenomenal customer service. i cant recommend this place enough. love coming here

I love this place, I forgot to order my pickles and called the restaurant and he said he would send me some anyways, thank you so much, way fresher bread and ingredients then anywhere wise thats forsure, Tiffany

Amazing service, kids were distracting me forgot to get my extra pickles and the manager at the memorial store was amazing, fresh ingredients and bread, thank you so much, you made this momma really happy,update: skip the dishes forgot my pickles and the manager is literally bringing them to my house himself, seriously wanna kiss the kid but prob not a good idea lol

Excellent Canadian Club sub! Just as good as I would get at the former Mr. Sub in Fort Frances.

Biased but I work at Arthur but I definitely prefer what Mr Sub has over Subway. Definitely like they stick to the classics. Vegetarian options: 3 options plus salads. The Tex Mex is genuinely good even for meat lovers (kind of like getting a veggie chili sub) Dietary restrictions: Vegetarian options are good. Seafood and tuna are good. They have Keto buns but only small subs. They also have wraps and salads for lower carbs. Kid-friendliness: Their kids meal options get a huge discount still compared to just getting a small sub.

Used to go there every Monday, congratulations on not wanting to make my sub the way i like it. Lost a regular customer

Cheyenne & Brent treated us like family! We ll be back for sure! Great little sub shop!

Really kind staff, accommodating and quick

I have been a die-hard Subway customer for years, but I tried Mr. Sub after 15 years and have to say Mr. Sub is better, faster, no need for translator, and tastier. Vegetarian options: Choose what you want Parking: Parking next to building

My husband and his Co worker went there for lunch and the staff was amazing he said. The subs were one of the best hes had in years. They both said they would be back and totally recommend going to this exact Mr Sub.

I have had a very good experience coming to Mr. Sub. They are very professional and know the way I like my sub. Shyian always makes my sub for me perfectly just the way I like it, even with all my requests. She works diligently and carefully. I always return for more! Thank you very much for making me a perfect sub for so long you guys are awesome! Also a special thank you to Shyian for being so extra kind and thoughtful each and every time I come in.

Mr Sub is the original sub sandwich restaurant in Thunder Bay. Local owner is friendly and typically seen making subs and interacting with customers. Staff are friendly and helpful. A good variety of fresh tasty subs. Bread is always fresh soft and their produce, like their tomatoes, are always nice. One of my favorites.

Always a great time with the staff and great food. Staff are awesome and entertaining. Now with the app it s even easier!

friendliest staff ever!

Thank you so much to shyanne at memorial street location for her kindness and amazing customer service. I made an error in my order (my fault) and she went above and beyond to fix it. Thank you shyanne!

The workers there was so awesome, but behind close doors, I heard that the manager likes to cut off peoples hours for his own satisfaction even when the employees told the manager what s up; he ll just shrug it off and take his anger onto his employees. I feel bad for Mr. Sub employees that got their hours cut like that. What disrespect from the manager to not listen to their employees.

Yes! Mr Sub has always been my go to for something fresh, healthy, and delicious to eat when I go out with friends there s something to suit our different tastes. Big shout out to the staff they re always professional and friendly 07/08/23

I picked up Mr. Sub last night for Dinner. Today Ive spent most of my morning on the toilet with severe diarrhea. Should have known better based on the hygienic conditions of the Staff Members working behind the counter. The girl that made my sub NEVER Washed her Hands prior to making my food and throughout the entire order process she touched and handled various tools and equipment which is probably the cause of my condition today. The Staff Member looked unkept and sloppy and the restaurant kitchen area did not look very clean. As a visitor to Thunder Bay I know I wont be going back to this Mr. Sub ever again. Parking: its okay

Fabulously warm, friendly and enthusiastic customer service....cstomizing your order requests are welcomed with a smile....clean and bright seating area....Best Mr.Sub restaurant Ive been into in Ontario!!!

Had to go back, they over charged me $10 for what I had ordered .

Food is always good, and the service is always so friendly and amazing. Had some lovely conversations with employees during the less busy hours

Great sub spot. Fast and accurate service. Friendly servers. Jean is great! Vegetarian options: Lots of options. Kid-friendliness: My kids age 10+ love their subs! Wheelchair accessibility: Not wheelchair accessible.

The Best subs !

Very friendly staff

Excellent customer service! Subs are always fresh and delicious. Very cheerful and friendly team. Ill be back next time Im through the city

The girls working tonight seemed to really love their jobs and have a great time doing it. Happy to see a workplace that supports people being themselves and enjoying their time at work in a profession and courteous manner. Always great service from these two! Thanks for the great subs

The gentleman who works there was superb, exceptional customer service even at midnight hours

Went there for my birthday sub and it was the best! Cheyanne at the memorial location was super friendly and had great service as well as Courtney!

I just watched an employee butcher every step of making a simple sub. Ive never seen somebody have such a hard time making food. I assume she is high as a kite...but who knows. After watching that ordeal, I dont even want to eat this mess of a sandwich, fearing how unhygienic it might be. Her co-workers acted like this was a normal thing. I should have just walked away and save my money. Wont be back to that location. Brutal.

I Placed pick up order from here and they gave me just half of the items and it was closing time so when I asked employees about my half order they were so rude and unprofessional. That two uneducated women who can t see the quantity number in the receipt don t deserve in customer service. I will never go back at this location. Worst customer service.

Great place. Always the best customer service. Staff are funny, efficient, and always cheerful (even if they are scrubbing the floors, making subs or giving away free cookies). I can say that I have never had a bad experience with Mr. Sub. Good ownership!! 10/10 recommend

always super friendly staff and great service. Love coming to both locations in Thunder Bay.

Just go there !! Staff are so nice and the food taste amazing ! Will definitely coming back !

Great menu selection overall. From breakfast to dinner, they have everything covered. They have a good amount of sides as well. Their chilli is especially awsome and they give it to you in a cup with cheese melted on top which tastes absolutely amazing.

Staff were very funny and pleasant to deal with. They recommended a great sub a little out of my comfort zone and loaded it up just how I like it! I ll take five pickles please.

Lunch time during the week guys are hilarious and always in a good mood! Talkative and always make for a friendly and great visit :)

Absolute best experience every time. Im pregnant and they sure know how to make my day! Merci encore pour le service fantastique!

Excellent vegetarian options, staff was super nice. The bread was amazing, much Better than subway

Awesome service!!! Fantastic food!!!

Mr. Sub on Arthur is the cooler store

The man that works during the day (I believe he is the manager) is awesome! Staff are always friendly and helpful. My mom and I went in and she had said no sauce because last time she got the sub sauce it was spicy. He informed us they also have a spicy version and they must have put the wrong one on. He then gave my mom her sub for free. He also added extra cheese on my daughters sub for free because she didn t get any toppings on her sub. It s refreshing to have such great service!

Went at lunch and it was packed but the service was fast! The ultimate assorted sub was delicious. Sat on the patio and enjoyed the weather while we ate.

Tex-mex black bean sub is best for vegetarians.

Absolute rockstars here! They were incredibly accommodating with my catering request going above and beyond anything I would expect. Give then your business anytime you can!! Thanks again for all your help!

The ladies working were so friendly and fun. Made the whole experience very enjoyable. They really seemed to like their jobs and the subs were great too

Service with a smile! Awesome food, best customer service.

I wish I got the lady s name, I went in around 10:30 pm Saturday July 23 and wow, the consumer service was spectacular!!! I hope this message gets back to her because she deserves a great shout out!!!

Best experience ever ... so happy we stopped here

Very personable and the most friendly fun staff. All around a great place to be and Mr.Sub IS the superior sub shop.

Staff is always friendly and the subs actually taste great other then that other place to get subs

Amazing service and very personable staff, will definitely be visiting more often!

Great energy and very friendly staff. If I could give 6 stars I would.

I ordered a assorted sub with pizza sauce lettuce tomato cheese and green olives but when I got the sub I couldnt taste the pizza sauce even though they said that they put some on and there were to many green olives the sub tested like salt because of the olives and they dont want to replace it so that was my exp tonight at mr subs a few times they got my orders wrong this is the last time Im ordering from there Quisno subs make good subs more expensive but worth it

Warm hospitality, good sense of humour and great staff!! Best Mr Sub out there!!! Choose this one!!

Amazingly nice service and the subs are super flavorful and good.

Sub was fresh and delicious and customer service was OUTSTANDING. I was having a hard day and the two workers there this evening made my day brighter.

Well managed store Vegetarian options: Available Dietary restrictions: Available Parking: Ample Kid-friendliness: Welcome Wheelchair accessibility: As it should be

Friendly staff Fast service I highly recommend

Super friendly staff , clean and organized. Super for making accommodations when I order online for delivery I always get what I want and some 10/10

Excellent look after you right away service was great. They gave there rewards card and explained it to me.i was very happy with all aspects of the restaurant.

Service was good and friendly, food was good as well. But for a 6 inch sub and a drink it was 11.25 seems kind of expensive.

The sub builders/servers are all absolutely wonderful and hilarious people! We love chatting and joking with them when we come in for subs. Great food and great people keep us coming back! (Give them some praise!!)

Friendly, quick service. Fresh great taste Vegetarian options: Sandwiches are made to order. Wide selection of fresh vegetables to choose from. Parking: Parking available at side of building

Live those subs

Usual subs, soup and drinks. Friendly staff. Very clean environment.

Super Sub! Was Amazing snd the service believe it or not..... Even better.

Delicious Subs!!!

Very friendly staff good food

Food and services is pretty good. I just have to remember to say no to the tomatoes. I love tomatoes but I cant eat them but still eat them

Sweet

Mr sub is always my #1 for subs

Polite staff, professional and great subs. Happy to see yellow mustard on my sub.

Always makes a good sandwich! Extremely helpful employees.

Once you have Mr Sub you wont want Subway!

Its very good there and my daughter works there too

This is my go-to lunch spot. The staff and the owner are always so fast and friendly. I recommend this Mr. Sub very highly.

I come to Sub way for the fast excellent service and friendly staff. Good job Sub way!

Ive been enjoying the mr.sub here for years my fav one and they have team work down pat..

Top notch sandwiches and service!

ALWAYS a great experience whenever I stop by for my lunch break! The owner is ALWAYS helping his staff on the line make food for the customers and him and his staff are always super friendly and respectful! The food is fantastic and for a great price and the service is phenomenal!!!! Cannot recommend this place enough for your lunch break or in general!!! Keep up the great work guys!!!!!

Clean fast-food & good sandwich

Very friendly and kind staff!

Besides of course the food being DEELICIOUS! The staff are always so incredibly awesome! The gentleman who served me was both funny and nice but also well knowledged on everything he was doing thanks for an amazing lunch!!

Always awesome to get into Mr. Sub, even just for the conversation with the friendly staff. But Mr.Sub is the best sub building place you can go in thunder bay, always fresh ingredients with friendly staff. 10/10 will always recommend

My daughter and I LOVE it here - its our go to place when were out together! The owner is so nice and always remembers us.

Staff are awesome and food is fresh and consistently delicious !!

Outstanding service all the time. The freshest buns I have ever had. The first place I go for quality local fast food.

Havent been to a Mr Sub in YEARS but shooed in here today. Staff are very friendly and restaurant is very clean! Recommend! Will be back next time we are in Thunder Bay!

Always good there friendly staff clean go above and beyond highly recommended this place

Clean place and good subs.

It is only 10pm and you are closed boo

Great,friendly service with fresh tasty food!

This rating is for the staff!! They were so lovely. We were travelling through Thunder Bay and they were so sweet and funny! Thank you both so much!

Subs excellent, better than subway always

When I tried the chicken parmigiana sub there, it was delicious, Im thinking of going there again and again

Would not change gloves after touching cash register and products went back and touched food with the same gloves

Food was good. Mask use by employees needs work and sanitation of tables needs more awareness

Always bang on! You ALWAYS get what you ask for! And sometimes they ll throw a cookie in there and they are DELICIOUS! Keep up the great work, team! You guys never make a mistake!

Great place to grab a bite. Very friendly staff and good food!

Always great food and excellent service.

Good sub option for vegetarian. Rude employees

Had a problem with a sandwich, they replaced it right away without hesitation. Awesome customer service.

Best restaurant wish we had one and Dryden

Best sub in town!! Loved it.

Friendly and great people.

Very impressed. Subway could not help out with a large order, but Mr Sub came through with flying colors. Absolutely great experience!!!!!

Good food and fair portions. I go there frequently.

GREAT staff on that night. They really do exactly what and how you would like your food

Sub was good. Girl that worked there wouldnt shut up.