2295 Sheppard Ave W, Toronto, ON M9M 0G6, Canada
Join us for tasty breakfast or lunch made fresh daily. Friendly service and fast take-out! Proudly Canadian since 1985.
I am lost of words right now. I found hair in the food. I was shocked because I was not expecting that. I didn’t even start eating yet as you can see the fork is cleaned. The potatoes looked undone but didn’t eat it. When I seen the hair I didn’t even touch the food. When I took a picture of it the women was grabbing the plate from me I am like Ms I am taking a picture because I was just in shock and she kept pulling it until I eventually got a hold of the plate and took the picture then left.
Amazing Food , And Service! Everything Was Hot And Cooked Just The Way I Asked 🤗
Hands down the best Sunset Grill I have been to. Excellent and speedy service with a great atmosphere! The staff here are lovely as well and I will definitely be returning to this location ✅ The food was so good I forgot to take photos hahaa
Friendly atmosphere and attentive staff. The salmon Benedict was good but I can’t help feel that everywhere has started to cheapen out on the quantity of food given. For the price, wish there was more salmon and home fries. Overall, still a great place to take the family.
Our all time favourite. Breakfast date or family brunch you can always find something delicious to eat. From their avacado toast plate to the California Benedict or the western vegan hash you’ll be sure to enjoy these plates. Service is fast and friendly.
Came for a saturday brunch and there was lots of seating available both inside and outside. Large selection of brunch options available. Service was great and they were extremely attentive. Food also tasted great, highly recommend the waffles!
Enjoyed a delicious brunch before heading to the Canadian Open at Oakdale. Our server was Stacey and she greeted us with a warm welcome and provided attentive hospitality. The food was delicious, well prepared and very generous proportions. Overall excellent experience. Would highly recommend this restaurant.
I LOVE Sunset Grill. It is my favourite breakfast place ever! I came with my mother and boyfriend and we each had different, delicious foods. My mom got a standard egg, hashbrown, bacon and sausage brekafast. While I got a salmon eggs benedict with hashbrowns and my boyfriend the normal eggs benedict. Each dish was absolutely mouthwatering.
Food is great and staff is awesome Im here on business and come back daily nice to have options for breakfast or lunch.
Older women very kind
Service was terrible, we waited so long before we were greeted. The table was not cleaned and under the table had tons of spilled food from the previous guest. There was no check back. After we complained, the manager didnt do anything to make our experience better.
The restaurant is very clean, the food delicious and the service excellent!
Great food, nice staff, will be coming back every opportunity I can
The restaurant is very clean and the service is always great. This location is very consistent with their service and food quality. They ve been a wonderful addition to our neighbourhood. Keep up the good work!
Horrible customer service, I heard the owner speaks to their customers with such disrespect. The manger was just as bad, I do not recommend this establishment. This is terrible to hear I m scared to even go there now!
Absolutely disgusted with the manager and owner s response to todays events! They do not know how to properly resolve an issue! Will not be supporting another sunset grill! YUK! 0/10!
This is my morning go too to start my day when I dont want to have to clean up after myself. The food and service is consistently great, the staff is very friendly and sociable. And there is lots of parking which is a big plus.
Delicious I find the gluten free bread. Was so good Food
Cristina its really friendly, and food is deliciuos
Excellent service. Breakfast was tops. Sure to visit again
Very good customer service , very friendly and delicious
The staff were really nice and attentive. Food was served in very good portions. Loved that they had halal meat options too! Food
Had such crap service today. My server practically disappeared for about 15-20 minutes, then when she returned asked if I was ok with a smirk on her face and no acknowledgement of her lack of hospitality. I will not be returning to this location. Food
We had an amazing experience and our server Christina was very attentive and very sweet.. we will be returning
Fast and friendly service at this location. The waitresses always come by to refill water and coffee without being asked. I often come here for business meetings in the morning and it is perfect.
love the chocolate pancakes and service!
I recently visited here and had an amazing time! The place has an inviting vibe that makes you feel right! The food was incredible. Everything tasted super fresh and well-prepared. The staff was super friendly and made sure we had everything we needed.I ll definitely be coming back!!
Huge shoutout to Melissa!!! From the moment we stepped in the door she was extremely warmhearted and generous. Thank you for the amazing experience, I truly hope your day was as great as you made ours.
The food is good, but the service is hit or miss. Great outdoor space.
Our waitress Stacy was amazing and friendly! I would absolutely suggest this location to anyone! Thank you Stacy for a great experience!
Celeste and Cristina, an excellent place, a perfect place to come with your family, I am Latino and I feel at home.
I like the Sunset Grill. Theyre not trying to be fancy, just serving an honest collection of diner food. Service was speedy and the portions were large enough that we had to take some to go. Id recommend the Sunset Grill for anyone needing a simple breakfast or lunch.
the staff is really nice and the food super delicious
Food was amazing a, friendly staff and environment.
Nice atmosphere, clean and inviting, the food was delicious and the staff courteous and friendly
The food is always delicious here. I highly recommend the chocolate chip pancakes or the sunset waffle with chocolate chips on the side. Their coffee is my favourite. And the workers are always very friendly
Today I take my daughter to this amazing place ,the breakfast was so delicious also the person who served us was so kind . I really appreciate her,like always we go there.I really recommend this place to anyone,because everything is fresh and yummy
Horrible service First time, I thought it was because it was busy. Even though I sat right in front of the cashiers area. I still could not get a cup of coffee. This time, its not busy and I still couldnt get a cup of coffee, much less someome to.take my order. The busser saw me 3x, and still NO service. Its only when I say Im leaving, they want to serve me. Just because its not 4 people with you, doesnt mean you dont get served. Think twice going here
Wonderful. Great atmosphere. Staff is friendly, positive, and helpful!
Very good
My family and I came in today for a birthday Brunch. The room was absolutely full, and despite that my family and I received Amazing and attentive service from Wenta. I hope I spelled her name correct. She continued to carry such great service till the absolute end. As well, thank you Christina for for answering all of our questions and being great to my family and myself.
This is by far one of the best places too eat in Toronto I go her with my mom every weekend and the staff are always super kind, respectful and offer the best service with a smile and are always attentive if ready to hit ya with more coffee the second your done its amazing and the owners are the sweetest people ever!
Great customer service !
Always a great place to get together!
as regulars, we always leave satisfied. the staff are genuine and the food is great.
I love having breakfast here on the weekends, the food is really good, the service was outstanding! Thanks to our server today, Andy, he s very nice.
Food, service, environment and people all top notch. It s my favourite place to have brunch. People are so welcoming and the owners are great too. Always greeting with a big smile.
Always an amazing service here and the food here is delicious! Our server Christina was amazing! Very kind and attentive to us. 10/10
Excellent service, my 2 year old daughter loves the personal there and the food delicious
My kids love it!! Great service. Highly recommended
My fiance and I have been here numerous times and the customer service and food is always a 10/10. We highly recommend :)
I come here all the time with my family and we LOVE the food, super fresh and yummy!! also very nice people and great service
Amazing place, great food and great service
It isnt our first time, and we enjoy it a lot. Good price, good food, great staff.
Great place for breakfast sweet hidden spot
Great food. Patio was large. Staff was so friendly and fast.
Group of 6 on Father s Day. After a short wait (<10min) we were able get a spot on the patio! It was excellent. Temperature was perfect, nice breeze, umbrellas gave the right amount of shade, and lots of space between tables. Service was fast, pleasant, and accurate! Food was very good. Had BLT, eggs, waffle, avocado toast plate, omelette, eggs Benedict, lots of bacon and home fries.
Food was amazing
Everything was perfect, the pation is big and medium dogs are allowed
Christina was very helpful and got all the dishes on time ,good attitude and good service
I came on Mother s Day with my Bestie and we had The Best experience! We were seated immediately, Food was Delish and the service was top notch!
Fantastic service and good definitely coming back. My favourite location by far
Quality was top notch. Served at my right. Did NOT get consequences for accidentally knocking down a sign with D.W and Francine from the nearest Dollar Tree. However the syrup gets sticky, and the pancakes are so big. But I would recommend.
This place has great service, great food and the presentation on the food is beautiful. They also have a friendly staff. :)
The food and service was great other than ordering their dine in special and then telling me that they don t have a special anymore and charging me regular price when the sign is posted on Windows other than that, had a good experience
Rice in coffee. Smh. They don t give refunds.
We stopped by about a month ago, after having a less than ideal experience at a location nearby. I had seen this « MONSTROSITY » advertised during that encounter and just had to have it! I was welcomed and catered to. You really turned around an experience you knew nothing about. Thank you for going above and beyond and restoring my perception of your brand name.
Great service, great food, fair prices, perfect for a family morning out, or even a brunch date.
The restaurant was at half capacity when we arrived and it took over 10 min to be seated without any apology or explanation. Service is always mediocre at best but the food is good. The have a very young staff and they don t understand proper etiquette with adults. I am not sure if there is a manager on site as it seems dysfunctional on most day, even for take out. It would help if the manager walked around and asked patrons about their experience if he/she is interested in addressing customer experience . I would not recommend this place.
service was really bad. the host didn t greet me for at least 10 mins! i usually love going to sunset grill & go to my usual location, but i was in the area so i came here. after waiting 10mins, it took my server another 10 mins to get to me so i could place my order. considering it was not even busy in the store, i was surprised at how long it took me to get service. food was great, so compliments to chefs, but service was a definitely 0/10. please consider having better employees and training them properly instead of having them stand around and do nothing!
I thought this was going to be a pleasant experience this Sunday morning however it took me almost 10 minutes for a server to even see me. There were 2 tables available & because I was on my own I going to get really squeezed in behind a huge family which I said could I sit at the other table. She refused to let me use the bigger table as I was on my own. I felt like no one wanted to serve me or give me any exceptional service which was really sad. As I couldnt sit at the other table I politely left and she goes are you sure? I was like absolutely. It really did put me in a mad mood considering how long I was waiting with no greeting not even Ill be with you shortly or anything. I think Ill probably avoid coming here now in general.
They were very kind and wholesome, Jiovanny and Stacey were exceptional. I will definitely be coming back
Breakfest was very good jus seemed expensive but I guess that s Canada now
A great place to take the family, always friendly and welcoming Kid-friendliness: Staff were courteous and attentive Food : 5/5 |
Food presentation was great.
This is the best sunset grill, its always very clean and they are always very friendly. The food its always fresh and tasty.
Always used to eat here, as this place is close to work. Last time, I got an infection from dirty glass, as I figured out later. In pain for the last 3 days. Thanks, Sunset Grill, for cleaning your dishes properly.
Honestly I suggest going to another location or somewhere else to eat because this place was suggested to me and I thought why not try it out. The girl with the false lashes was so rude like she was rushing me even though I knew what I wanted because when I first came in I stand by the set up table with the plates and no one came, I went to the checkout counter just to get a sit I thought I was going to be greeted at the door but was not after that waited long to even get menu then another like 7 minutes for the waiter to come and ask me what I would like. After waiting and being rushed, meaning spoken to very quickly everytime I try to tell her okay no butter on the toast or I want this she was like okay anything else like it was a drive through. But at the end of the day, you won t see me here again after it being suggested. It s like there s no purpose to make the customers happy
This location is great!! Miss Cristina and Mr. Giovanni are really nice people, they host and care for the customers really good. Their food is always on time and tastes great. Their staff members are knowledgeable and friendly!! My family and friends have great time in every visit! I recommend this location 100%.
I waited 25 min for service and no staff even made eye contact to take our order. Not a good customer service.
The best location in the city, I drive out of my way to purposely come here, great service, friendly staff & delicious food :)
If I could give minus 2 stars I would. I have never had a good experience ordering delivery from Sunset. Every time I order they ignore what Ive ordered. First time I ordered a fruit salad, they didnt send it. Second I ordered, I opted from no potatoes because they are flavourless and bland, they sent them. I didnt eat them but like come on, read the order ticket. I placed an order on Tuesday December 27th. I ordered the sunset sandwich with has a fried egg, your choice of meat and cheese on the brioche bun. What I got was peameal (the meat I chose) tomatoes, and lettuce. How the heck does your cook not know what theyre making or whats on the menu? When I called to complain, the person I spoke to seemed unapologetic, really didnt care. Now I work in a business in the plaza, and whenever we have someone contact us about an error or a less than satisfactory order we always replace it. Put their name down and make sure they know how sorry we are and they can come by and get a remake any time, any day. I wasnt offered this, I was barely offered an apology. This place needs some serious customer service skills because they lack them very badly.
Excelente service and great food
We ve been going to this place for a while. We get excellent service each time. Friendly staff and great food with generous portion. Great ambience inside and the patio is amazing. We highly recommend this location.
Ordered breakfast and had it delivered by Uber. Got burnt toast and bacon. I paid for a side of bacon as I opted for tomatoes with my omelet. Threw the bacon out because it was charcoal, not bacon. Disappointing for $6. Fresh squeezed OJ did not taste like fresh squeezed. Wouldnt pay $5 for that again. Not sure I will order or eat in at a Sunset Grill again based on this experience. Definitely not worth $30 for one person.
My favourite sunset grill to eat at. Service is always great, they re attentive & the food tastes amazing. Sunday mornings they re always playing good music, it s a nice way to wake up!
I had have several tasty meals from Sunset Grill but unfortunately not a pleasant recent experience. Perhaps it was the time of day that I ordered, but I ordered a California Benedict with no Guac. The meal contained the Guac and was very messy overall in terms of presentation. It was one big sandwich, instead of the two, also there were no chives on my meal. I still recommend this location, just would not order the California Benedict again.
Best Breakfast experience
Our go-to breakfast place for the family. The service is always friendly and great. The food is consistently good and reasonably priced
Excellent service, and the food is very good!!
My favorite weekend dine in food and service is always amazing lighting and cleanliness is good servers are super jolly and cater well well recommended for familys meetings and just a general place to eat in peace .
Excellent place to go with your family and friends !!
It is a perfect place to have a brunch. It is spacious, cozy and we were attended with. care and respect. Parking: We park just in front of sunset Kid-friendliness: I have seen families with kids and because the place is big enough, everyone can enjoy
Great service and the food was good I wasnt disappointed at all.
First time I ordered bacon & tomato sandwich ! 2pc tomato (hardly) and over cooked bacon crammed to 1 side, I said something then waited for 2nd sandwich (comped) & paid for coffee. 2nd visit I had to tell them how to make a 2-egg & bacon sandwich on toast !?? Then saw the bill !!! Never been back. Sad... it used to be a really great place.
I have been to alot of this breakfast location on this day was not impressed at all. What we ordered was called the Sunset Super with Chocolate Chip pancake. Omg never again the potatoes were raw and asked to get them redone and waiter decided to argue and tell me I should have asked for well done he was very rude. The pancakes which was supposed to be chocolate chip only had the pressed on the top. It was Ridiculous. The only good thing was the Manager.
They are very slow. There were over 7 dirty tables and we had to stand for almost 30 minutes waiting for them to clean them. The girl who attended to us at the front needs to know who to respond to customers in a more polite manner. Overall, the food was and always us good.
Today I visited Sunset grill and the food and service was excellent enjoyed my time even the music was amazing would 100 percent recommend this restaurant to other people.
I have come here multiple times and every time has been a great experience, they customize your eggs exactly how you want them, and it taste great along with the amazing service. I will be coming back and recommend you check it out too.
The place was amazing, very clean and spacious. The food was great, very tasty. The natural juices make a great difference from other restaurants. Staff members very friendly, took cake of every single need that we had. Owner were great and even our 7 month old baby enjoyed the special plate the prepared for her. I will definitely go back.
Nice place to eat.
Manager was very kind and thanks for the orange juice
Nice and clean with a friendly, helpful staff. A family favourite and just what the neighborhood needed!
Food and atmosphere was great Just wish they had Latte s - went to Starbucks next door after haha
Way too expensive for what it is. Everywhere else is better.
Great server, was always there to top off our coffees
Great environment and some great food. Everything tasted fresh and was cooked to our liking. Seated extremely fast to a clean table!
Home fries are burnt an no peppers in toasted western never again an marmalade hard as rock
Top shelf breakfast and service.
Employees and manager were very unhelpful my daughter was served bad potatoes and we wanted a replacement or substitute for something else but he refused saying it would be an up charge The guy to the right was threatening my daughter went into a fit of rage in front of all the customers my daughter was scared he should be fired
Everything was perfect the washrooms super clean well done we are coming back .Thank you everybody wss very nice.
Friday mid-morning, 6 in our group, not very busy. Hard time understanding the server with a sucker in her mouth. Food arrived cold. I just had toast which was just hot bread, and with 1 tiny packet of jam. Wont be returning.
The food is not properly cooked when doing take out a specially when the manager is not their. They just dont care about the customers anymore when they first open is was good but they are lacking in the kitchen now. And some of the staff are rude, again 9nly when take out didnt have this problem when I dine in. Obviously cause you can complain when you dine in. Always check food or would not recommend to order on skip either.
Good food
Please people do not ask for the avocado toast is very small and they charge 10$ for it no recomend it
food was good. clean place. quick staff
Amazing service, good food for a reasonable price . Kids and I loved it!
Amazing 5 star for Celeste shes awesome
Food was fine. No real issues. Service was horrendous! Had to ask for coffee refill only after cup was empty for quite awhile. Waited forever just for our waitress to show up. Then wait again for our waitress to clear all the dishes we stacked and bring our bill. She barely had a presence at our table . Stoney Creek location is Far Far better !
Food is good, and service is friendly. Lots of vegetarian friendly options, and customizable meals. More communication between servers could definitely benefit this place, but overall a very good breakfast spot.
The food was delicious & fresh. Service was great! a bit slow, but these days patience with the ppl working hard throughout staff shortages etc is a must. Will definitely be visiting again :)
Even with a party of 12 the service was good and the servers were nice
No idea why this place has less than 4 stars but it s by far one of my favourites
The service was great but after i left a tip I saw the owners (who didnt serve me) put the tip in the cash register.
Good food. Good service. Reasonable prices.
Excellent staff and service. Good was delicious and tasty.
Love this location. Food is great! Staff is very pleasant and makes me want to come back! Thank you!
My family has been ordering here since they opened in the midst of the pandemic. The staff and owners are very welcoming and always smiling. We normally choose take out but we had the pleasure of eating on the patio during the summer. Our orders have always been just right. We will continue to to support this local business which I hope will be for many years to come.
Our favourite sunset grill location!! So clean and the food is always so fresh. The staff are all so friendly as well. Definitely recommend!
Absolutely love this location. Dave and Celeste are amazing, always so friendly and welcoming. The food is made hot and fresh. My family has been coming here since it opened. Definitely would recommend!!
Had breakfast on Thursday with my son Christopher. The breakfast was very good and the servings were very large and respect the cost. More over the service was excellent and the manager David Ruffin greeted us with a smile and escorted us to our chosen window table. He did everything in his power to ensure that our experience was great. I highly recommend the sunset grill. Great management Dominique
I come to this place frequently. Nice service and fresh food.
So delicious
Visited the sunset grill last week and ordered the French Connection breakfast. Great way to start the day. Ask Dave about about being a hockey dad while youre there.
Good Food, Great Service..
Best breakfast I ever had food was great
This is the best servise sunset grill there is out there pls come to this destination it is impeccable pls come here have a great breakfast at ur beautiful sunset grill thank you
The food is fresh and has an amazing taste. Taste like any other sunset. Great atmosphere.
Bad food
First time at this Sunset Grill location. Food was perfect as what I have come to expect from Sunset Grill locations. Service was welcoming and friendly. Good atmosphere overall.
Got the vegan hash dish. The food was great! I wish they had grill cheese as an adult item. The place is nice and clean. The food portion was great as I was full till dinner. Service was great I had to tell the server to stop giving me coffee. I will come back again.
I went to this location for Mother s Day 2022 what a disaster from start to finish. We showed up at 10:30 and we were told we would have to wait about an hour to get a table, ok np we waited. At 11:15 we got seated outside on Sheppard side , the waitress was nice took our drink orders and brought them then took our food orders . The food showed up at 1 pm with 3 orders wrong and 1 black hair in a fruit bowl. While we were waiting so long the manager came over to apologize and try to explain why the wait. I wasn t impressed finally at 1:30 we were done she brought the bill and I went to pay the only thing the manager did for my horrible experience was remove the price of the fruit bowl and then add a 20% tip for a table more then 5, usually I have no problem leaving a tip but why should I pay a tip for a dining experience that took 1:45 minutes after I was seated anyway I ll try again on a less busy day and hope for the best
Good breakfasts and very good portion
Breakfast is delicious, staff is friendly and great music to listen to.
The best service Ive had in a long time. We occasionally go after work and they take good care of us. Big and plentiful breakfasts.
I had high expectations, but I didnt love it. Service was ok, got a lot of no from the staff. They were nice, but just said no to all requests. Got the wrong order buy accident first too, but was quickly replaced. The food was ok at best, they try to much to do huge portions and not create a proper balanced plate. I had a Canadian omellette where all the cheese was on one side and all the bacon on the other. Not good. The Bennedict was ok. They place was jam packed, maybe if I come back when its not so full...
The food and staff are very good here
Ive never been to this one before. It is very nicely situated with lots of bright, natural light. Service was prompt and friendly. Food was fresh and delicious.
Very friendly staff. Fast service, great food.
This place was awesome. I had the best waiter, named Kyle. The atmosphere was very inviting. The food was delicious and Ill definitely be back.
I would recommend everyone to eat here.. Food was great the waiter was awesome. This establishment was very clean including washrooms. I had a very enjoyable experience..
Great food and service. I ordered the French connection with scrambled eggs and bacon and my guest ordered the sunny side up. Great atmosphere and music. Will be back
I was met with poor customer service and food that looked like it was just thrown into packaging without any care. Freshly squeezed orange juice tasted like rotten oranges.
The wait from the time I ordered my food to arrival was extremely long, but other than that the food I ordered was very fresh and tasty! Would definitely return and recommend.
Very good friendly. Parking: Lots of space in the area
Upon my return from holidays, hoping my first breakfast back home would help me get acclimated again and it has! Great portion size and delicious. Thanks and cheers
The bottom of the pancakes were burnt and the waitress kept rushing us to take our order.
Very good food,and superb service, thank you
Everything super delicious, good service
Good spot for breakfast. I just felt the server was rushing us. It was not busy.
This place is the worst to eat at. The servers are rude with zero customer service skills. The cooks plays on hes phone, not to mention he dont wash his hands before going back to prepare food. I will definitely not go back there. Im sure theres other breakfast place thats worth the drive
Service is excellent food too would come again!
Disappointed to have lunch inside. I was so happy to finally see a restaurant that has patio opened in my neighbourhood. I went there on a Sunday at 2:00 p.m. Beautiful summer day. The restaurant closes at 3:30. The patio was closed, I mean with chains around chairs, tables and umbrellas. They said they dont have enough customers to keep it opened. Is this a reason? Other restaurants might not have customers inside but the patios are full. Even there were enough servers, no staff shortage and only few customers, they were slow taking our order and they even apologized. But the food was good. When we were half way through our meal they brought us the bill and they apologized again saying that they dont rush us. So again, very few customers and another almost an hour to closing. We wanted to order something else but we gave up. More than an hour before closing they started sweeping and washing the floors and the washrooms. Very disappointed. I was really looking forward for a nice lunch on the patio. I gave two stars only because the food was good and the restaurant clean.
Weve been coming here frequently since it opened. The quality of the food is going downhill. The potatoes were too tiny and over cooked and all skin. No one ate the potatoes. I complained to the waitress and she said she will talk to management which really didnt help us. We went for breakfest for my husbands birthday. Near $50 later and only ate the eggs. The bacon was so-so my husband didnt eat them. Weve decided not to come back and will drive further from now on as this location was so close. Sunset grill you have lost a loyal customer!
Great tasting food with superb service. We ordered and we were served within 5 minutes!
very good service
Vegetarian options: More vegetarian omelettes. Recommended dishes
The best sunset grill. The people who work there are very friendly. The dishes are delicious.
Update: Oct 28, 2022 I think they got a new chef, cause the food was absolutely delicious! Everything tasted great. Our server was very attentive. Im so happy for the improvement. Yall deserve 5 now! Old Post: The coffee is very cold and they serve it in a very tiny cup. The breakfast was also cold and the potatoes were hard and raw. My mom and I ended up with upset stomach after eating from here. I noticed many of the other customers also left back food on their plates.
Little bit heavy but if youre hungry its good
Great service and amazing pancakes
We came to this location for the first time as we have enjoyed several others. I was impressed with the amount of window space and the layout was a bit more open than weve seen elsewhere. The result is very bright, clean look anywhere you sit. You can also view into the kitchen front just about every table too. The space echoes a bit because there are only hard surfaces, but I imagine its better with a full crowd inside. We were seated quickly with menus and coffee quick to follow. Our orders were delivered reasonably quickly too. Im sure why, but the fried potatoes were cold. When we mentioned it, they were quickly replaced with a fresh plate, but half of them were cold too. My bagel was lightly warmed, which is how I like it, but I wonder now if was meant to have been toasted. Next time I should ask. All of the food was fresh, but Im still a little disappointed at the temperature of the cooked items. We mentioned this to the manager on the way out. He promised to look into it. I would go back again if I was in the area; at least once.
Friendly service, food got there fast & correct, tasted good. Its just what you expect at a Sunset Grill - no fuss, no frills, just good food fast. We like this location much better than Dufferin - less crowded. :)
The best customer service I have experienced at sunset grill.. a big thanks to the two Hispanic ladies that took great care of us! Looking forward to coming back!
Good
Went for a late lunch with my wife. I ordered the eggs Benedict and my wife a veg omelet.. Both were done well and coffee was hot and fresh .. excellent and friendly service. Good job
I truly enjoy coming to this Sunset Grill location! For anyone who has not been here, I highly recommend you check it out. Great food that s served with quality customer service in a warm and welcoming atmosphere. If breakfast isn t your favourite meal of the day you can indulge in some of the lunch options available on the menu.
Went to this place last Sunday with my wife and a guest who had just arrived from out of country. Was nearly 40°C outside so I requested the waiter if he could lower the temperature. His response, If you feel hot here, guess how I am feeling being in the back ! Stunned but ignored as I could empathize & didn t want to create a scene. So nicely asked if we could move to another table under the fan (of which they have only 2 in the whole restaurant). Same waiter again tells me he can t because the table is made to accommodate a party of 5. I requested to speak with the manager/owner & explained that my wife was unable to bear the heat due to asthma & coughs a lot because of the heat. Guess what .the policy prevailed over customer service. We decided not to eat there but we were told that we would have to pay regardless as the food had already been prepared & they could pack it & give it to us which we can then go & eat at home ! Poor customer service would be an understatement for this place - pathetic might be the right fit. We used to come here every month but I do not believe that a place like this deserves my business & unless you are REALLY dying of hunger, avoid it. There are better places in the vicinity for food & another Sunset Grill nearby as well. Never setting foot in this place again. The one star is for the food which is okay.