1118 Queen St W, Toronto, ON M6J 1H9, Canada
Canadian quick-serve chain serving fresh Mexican-inspired menu including burritos, bowls, tacos & quesadillas.
November 10 Around 3:30 p.m. afternoon I went here to get a package and there was a very disgusting person working there who acted in such disrespectful ways. She must have mixed up the roles because she behaved very disrespectfully.
November 10 at half past three in the afternoon I went there. There was a worker there And it was very bad. very They had attitudes. I went there to pick up an order. I can't believe that such a brand employs such a worker. There was a worker there who was mixing up the roles. She had very terrible behavior.🤮
This is THE burrito place. Lots of toppings to choose from and all the options are very delicious. The service is nice, but at times, there is just one employee completing multiple orders. Love the decal, would not have known that this place was visited by Gordon Ramsay and Shawn Mendes.
Walk in-order-walkout. Fantastic food and friendly staff. Gentleman seemed willing to explain anything if we had questions and was pretty welcoming. Burritos are fat, delicious and absolutely fulfill the name of the chain. HIGHLY recommend a stop here if you think chipotle is top tier… you’ll change your mind. I didn’t rate the atmosphere simply because it’s a walk in, order, walk out style business. Worth mentioned though that the atmosphere is friendly if that matters to you with food places like that. ENJOY! I recommend the chipotle chicken burrito; size Big.
I absolutely love this place. It provides a very unique experience. I ordered a veggie burrito. I liked being able to customize my own toppings and the staff was very friendly and recommended this place :)
Tasty food and great quantity. Their 2 burrito and taco combo item is great for 4 people.
Got a burrito bowl via UberEats, it arrived with what looked like mayo on top, there was no mention of it on the receipt. I cannot eat dairy, as I mentioned in my order notes. I am very disappointed. In a previous order I asked for cutlery and did not receive any, I could not eat that order at work at a remote site as a result.
Updated review * Last week I ordered from this location as it was the only one open and they truly turned themselves around. Not only did they send me a sorry not as someone who always ordered from them when I lived in the area but my burritos were stuffed and was given lots of extra hot sauce which they know I love. When I’m in the area you guys will be my first pick😊 I hate to leave this review as this has been my go to burrito location since September 2021.. but lately the last few burritos were total garbage.. ether missing a few ingredients or more than half! Getting charged over $20 for a tofu burrito is beyond crazy but then add the fact it’s missing ingredients.. your employees need to do better.. idk if you guys got new staff but this is not the staff I had months ago who actually stuffed the burritos for all customers both in person and online. The photo is from my last experience from here last weekend.. total garbage.. missing 80% of the toppings and only half the amount of tofu they normally put in there.
Service and staff is very nice!!!
Very friendly
Fantastic food
Well behaviour & delecious food
It is good
Good
Amazing
Best
Good experience.
Amazing food and services
Awsome customer service
great hospitality
Great hospitality.
Good staff
Excellent Service
BBQ sauce on nachos is crazy work
Food is fantastic. Totally worth it. Also,akshay staff member super polite and humble. Must visit here again
Awesome
Food is delicious
Good food and best service.
Best burrito i ever had and really good customer service
Very clean and tidy. Entire staff is very polite and understands the asks
-not wheelchair accessible (discriminates against disabled people) -has a step with no ramp so not accessible for all wheelchairs, baby strollers, crutches, walkers, scooters Food
Kind staff. Cheers guys!
Good food and good service Would love to come back again Food
Very Bad experience Staff is not cooperative Rude Staff Whole staff is Saying bad words Don t waste your Time and Money
I have had chicken burrito from many places but this place has just impressed me and satisfied my burrito craving like no other. The best place for burritos.
Simply amazing, went there for a post party giant burrito and the food was quick and amazing !! Try some of their ghost pepper sauce if youre feeling freaky.
Had a veggie burrito it was absolutely stunning and there veggie looks fresh just like from the garden also staff was very friendly.
The individuals working are really responsive and active, food is pretty delicious and multiple options too
Great food for a good price!
The best Mexican style burritos I have ever tried, excellent customer service, I definitely recommend this place.
I order from Uber eats , and I was pleasantly surprised with the food ,very fresh, tasty and a good portion. This was my first experience! Thank you
They totally ignored the timing of the person, and made me wait for 15 min just for pickup on Friday night when traffic is crazy busy.
Amazing staff. They dont mess around with, burritos are bursting, If youre not eating the pulled beef, you aint living,
Great service Lovely food Nice employees Heads off to the manager Food : 5/5 |
Great service and very friendly staff
Great place. The guys behind the counter are great. I ordered a big burrito and they gave me an extra one for free due to an order error. Very happy.
Food is great and portion size is good for the price. Was 4 star until I saw a mouse today in the restaurant. Not very hygienic.
The service at this location is awesome. The people behind the counter are so friendly and efficient. Great portion sizes & perfect option for a quick bite. Wednesday deal is the highlight of my week.
Best burrito place in the Beaches by far! Great prices when you re after a good amount of food that ll last you all day! Always fresh & tasty. Food : 5/5
Really enjoyed the food and the service.
Superb
I stumbled upon this place as they have a Wednesday deal. I tried it once and our family was blown away by the quality and we eat Mexican quite often. What sets this place apart from our other go-to spots is that every time I order something every single one of the stuff I have encountered are so kind and helpful. Im usually with a stroller and they have been so helpful to hold the door for me and even allow me to place my order and come back. If you pass by definitely try their food and be kind to them as theyre always so kind to their customers
Second and last time at this location. The burritos are so tiny. Burrito boyz are double the size for the same price.
The staff was very friendly. I had a bowl and it was odd that they added noodles which were burned and made it taste not that great.
There was absolutely no seasoning in the burrito i ordered no sauces , never gonna order again
Yum. Great for late night fare
Nice place. Excellent service given by Anmol
Best staff ever! They always remember the guacamole on the side... friendly, fun environment. 10 star rating!
Great late night burrito spot. They actually put veggies (and a variety of them too) in their burritos unlike other spots and are super accommodating and on top of special requests even when ordered through an app. Plus guacamole for no extra charge like what s not to love? Vegetarian options: Their yam burrito is amazing and affordable!
Ordered a chicken burrito but they didn t put any chicken in it! Don t go to this location!
I have refused service at 10:51 , walked there for 10 minutes map shows open till 11. Just bad service to refuse someone even they re still open.
This place has really gone downhill. This was my and my wife s #1 comfort spot for years. We don t order out often, so when we do, we re splurging for something that s a luxury for us. The last few times we ve ordered from here the past several months have been absolutely disappointing. Ingredients are consistently wrong or missing. The burritos are assembled messily and very sparingly. What ingredients are in there are limited enough that the burritos are a loose, floppy mess. After the first two times, I thought it was just a fluke. After three times feeling totally ripped off, I m done.
One of the best burrito places in Toronto! They do an amazing job creating delicious burritos & bowls - especially the tofu. Friendly staff and quick service. Love this place!
Every year the quality gets worse and worse. Its just awful now. After my last few orders being almost inedible, low quality and 90% rice, Ive decided to never order from them again.
The quintisenntial drunk food spot. You wont be disappointed.
Asian brown guys working there were racist.
Usually get their fish and tofu burritos. Definitely worth it!
Worst burrito experience to date. Asked for the huge size, burrito was underfilled, creating large amounts of folded tortilla wrap. Burrito filling was also overwhelmingly bland. Everything from the sauce, rice, beans, and fried fish. Just a mush of food material. I really struggled to finish it, and not because of the quantity consumed. Unless you need a super quick fix after a night out, I do not recommend at all. Although the benches for seating outside the shop are a cool spot for people watching!
We visited this store last week, the food and customer service was excellent but it was too hot inside the store, better to fix up the air conditioner. Felt very sorry for the employees and the customers who choose dining.
ordered a shrimp quesadilla. there were 3 tiny shrimp on the entire thing and half of the toppings missing. sauce was wrong. bummer :( also: bring back letting people order quesadillas with all the same toppings as burritos again. Food
Made me wait for 45 minutes on Uber eats and then cancelled my order out of the blue
The cooks behind the counter are very kind and helpful . The food is ok , nothing spectacular but it s a fairly tasty place .
Staff at this location need to learn what customer services and to treat all orders and people with dignity and respect. Ive ordered from here several times on ritual and the staff members do not even start making the order every single time until I arrive, Im ordering for pickups that the food is ready when I get there as I am on a time frame. When I arrived tonight for my pickup that was supposed to be ready at 8:11 p.m. the staff members work just starting to make the order then but they said it would be ready in 2 to 3 minutes. Step outside wait 5 minutes and notice they are just starting to make my order at this point, and then made me wait another 7 minutes until my order was actually ready. If the staff members had communicated from the get-go that they were behind that would be one thing but to be late then lie and start making my order when it is already late for pickup is beyond unacceptable from a customer service standpoint and again this is not the first time Ive had this exact issue here, but the gentleman that was working tonight was quite possibly the rudest staff member Ive encountered at a food service place in a long time. I will also be forwarding this review to your corporate offices as this is an ongoing issue and the staff desperately need to be retrained
The prices have gone up and the quality has gone down... The pork and guac have no flavor anymore unfortunately. I struggled to get through my burrito bowl. The staff are okay. Food
This place used to be amazing! The quality is not good anymore. The burritos used to be huge, they are a lot smaller now. No more noodles and they only give a teaspoon of guac, you can t even pay for more. The last two times I have ordered I have asked for no hot sauce (because they put too much) and both times they still added way too much. Better options available!
Bought a shrimp burrito. The shrimp tasted like rubber. Real, bicycle-tire rubber. There was so much rice and noodles inside the burrito that pretty much nothing else could be tasted. The only reason I dont give it one star is because the service was quick and I was so hungry I wolfed down the whole thing. But I wasnt happy. So, two stars.
I understand it s not the staff s fault, but there was a cockroach on the counter. Barf. The food s fine lol
The steak Burrito is the best.
The burrito was delicious , I may repeat myself
Good quantity overall, but the waiting time is very long and got a slight stomach upset
Garbage be very careful what you order here...asked for a steak and chicken last night ...and ended up eating pork in my burrito...i think it was deliberate as well, since they were only 2 customers at the time ordering their food. The staff that served me looked like 2 young SriLankan or Indian male staff.Ended up paying 17 dollars for a burrito and throwing it away ughhhh
Great service. I love the quantity, would love to see that going on!
Terrible, they used some old chewy chicken. Absolute garbage, ended up throwing out the burrito.
*phat
Happy that they re open late again!
Great service and food tastes great at this location
Best Burrito for a late night dine in
It was delicious veggie barrito bowl..thank you for excellent service of sukhi,who made yummy delicious barrito bowl for me. Mouth watering taste...
Tried to order Doordash from this location, and waited about 30 minutes before receiving a call from Doordash that my order has been cancelled due to this place Not having the ingredients to complete my order. I really do not appreciate that as they could have 1) Gave me a call and let me know that they didnt have the ingredients and offered to substitute something else or 2) Not wait a half hour before saying that they didnt have the ingredients. Just overall highly disappointed in this experience.
Trash. How you gonna send someone a quesadilla with no cheese. You alright? Dafuq sad I think they doused it in hot sauce when I asked for no hot sauce
its fine. never really been blown away but when you want a quick and filling meal it works.
This place used to make good burritos ... times have changed
Just ordered a chicken burrito that was either made with very low-quality, horrible-tasting fish by accident, or some exceptionally expired chicken. Totally inedible.
Decent burrito but went Friday when they opened and clearly they didn t prep the toppings and weren t prepared to make food - there was brown days old lettuce they tried to put on my burrito, I had to tell them to get fresh ingredients for it. The one at King/Bathurst is way better.
Healthy tasty adequate & reasonable!!! Try it
Good food,fast service.
Vegetarian options: Several very good vegetation options here
Decent burrito, service slow, understaffed
This location blows. The sweet potato wasn t even fully cooked, the rice was super hard and the guy put the smallest amount of toppings, like a comically small amount, and got annoyed when I asked for more (He seemed annoyed with the guy behind me who kept having to ask for this as well). I try to be nice cause I know it s a minimum wage job and you shouldn t expect enthusiasm with jobs like this, I honestly get that. I d hate working there too. But the Tim Hortons service is seriously bad. Never going to this location again.
Guys, please do quality checks on your ingredients. I just bought a burrito and some of the ingredients have gone off. You should always offer your customers fresh food.
Might be the saddest place in Toronto
Long wait for pick up order. Unprofessional staff!
Cold food, not tasty chicken. Other locations were a lot better
Cold and oily terrible fish tacos. My tortilla chips was greasy too. Everything looked like it was prepared a day before or something. Very disappointed, food not prepared with care
Seriously a classic. I order a lot from this place so I might as well write a review. Great burritos, I havent tried anything else on the menu though.
The last few experiences Ive had were very good. Fast and easy
Sadly, the shrimp portions are horrible, I dont want to be the bad guy but Im giving my honest opinion, Please give at least 4 shrimp in each taco and less chopped lettuce. The ratio is not good Especially for the price. Regardless of the pandemic.
Staffs are very lazy and they do not care about t customers They always love to make gossip each other s I have never seen before this kind of poor staff
once of the very few instances where the food was way better than i expected. we ordered 2 tacos and quesadilla which were, again, better than we expected. the waiting line outside of the place was pretty long, and it took us around 35 minutes to get our order, but it was totally worth the wait. in general, it was a great experience and well definitely come back to this branch again.
Got a gluten free pork burrito. It was little sized, bit even full from eating it and Im not a big eater, cost $18, depressing.
Bad service they doesn t know how to work
Food is nasty
got food poisoning.
Fantastic spot for a burrito. The huge size can even be eaten in two sittings!
Great place. Never stingy on toppings.
No matter how you order ahead, either over the phone or via an app, they will not begin making your meal until you arrive 15 minutes later when they said it would be ready. Then you wait another 15 minutes, making ordering ahead pointless. Not to mention that, if you order via app, theyll lie and say its ready on the app so you cant report it. Burritos are fine.
2 star for service. Burrito was just disappointing. I had butter chicken burrito and it was just full of rice.. It had no flavour at all and I can only taste tomato sauce. Won t go back.
This place is fine in theory. They load up toppings and have good ratios but everytime there just seems to be something left to be desired, its as if the toppings dont mesh well together or something. Every time lve gotten the sweetpotato burrito, the sweetpotato is hard and uncooked.
First time I go here I waited 20 minutes for my food just for them to make it wrong. Wasted my whole lunch. Never going back..
What should I say guys? This place is amazing they serve the best Burrito I ever had. Staff are amazing and super energetic. Must visit
We just had buritos from this place, there were two girls making nonstop buritos great service. Unfortunately I felt like there were sands under my teeth on every single bite I was having. It could be from the grill machine or unwashed ingredients. Hopefully the management will take care of it very soon.
Soggy burrito is a sad burrito
Great burritos and is open till late in the night!!
Always friendly and great portions
Ordered quesadilla and burrito came out.
These guys are my late night go to. Always good food with enthusiastic service.
A staple for really good burritos. One of the best in the city.
Ordered a tequila lime chicken burrito for delivery. It arrived and it was just a baked chicken burrito. Half the burrito was just noodles. This place used to be so good and now its crap. No more
Great burrito bowls!
Very very nice place... I love eating here
Consistent good taste. These guys kill it. Must go to
Its good
I had the 3 fish taco They were large taco shells with loads of lettuce, salsa slaw an TWO bites size of fish.each. They were smaller than chicken nuggets at McDonalds , The slaw had too much of a vinaigrette toast to it. These tacos along with a drink cost me $14. I dont mind spending money for good quality food but this wasnt it!
I love this place and the service is awesome!!
I love the taste of the burritos. This is the only burritos in town that I like. The meat in the burritos taste amazing. I tried the steak burrito with noodles and I love it. I definitely go back!
Place was great. Really friendly staff was responsive to my obnoxious mid order adjustments. Great food.
Best burrito joint in town by far!! staff is always friendly with great energy.
My favourite burrito place!
First off , Im a Mexican , And i was craving something that would remind me of home when I saw this place. i walked in and ordered a chicken burrito , took it and sat down upon one of the toilettes (in their very well serviced restroom.) took my first bite and visions of my mother flooded my mind and then evaporated. I lost all mental recollection of my mother which is sad because i lost all of my photos of her in a fire. Im conflicted , on one hand they provided me with higher quality Mexican food but on the other they stole from me memories of my mother .
Ok burritos. High prices. Poor service.
The worst burritonplace Ive ever been to. I only come here when Im drunk. Ive been here 6-10 times and every time Im disappointed in myself for coming here. The only reason I do is because Im drunk, leaving the bar, and think to myself oh wow, a burrito place Its always absolutely garbage. I order the big chicken (the largest chicken) and I barely get 2 oz of chicken... Are you kidding me? I paid $10 for the biggest size!!! Atleast load it up! Dont be cheap and tell me thats the biggest size! Its always garbage and I hate myself for being tricked by them. I hope that by writing this review I wont be fooled or bamboozled by them into thinking its a half decent burriot place the next time Im drunk. Absolute disgrace to call yourself a burrito place!!
Friday night - looking for my burrito fix: my big baked chicken was not big, it was less than small. I asked for mild spice and my face is currently on fire. Im going suffer tomorrow. I will not be going back.
Delicious burrito. Great option Fri/Saturday after 12 Friendly/helpful staff. Recommend
Always a refreshing experience! My go to place when I crave a burrito..:) Not only the food is good but staff as well especially the night staff, always smiling and taking care of customer needs. Highly recommended. Best burritos in Downtown Toronto.