832 Bay St. Unit 1, Toronto, ON M5S 1Z6, Canada
PERi-PERi, also known as the African Bird's Eye Chili, is the key to our legendary, South African flame-grilled PERi-PERi chicken. We mix PERi-PERi with salt, garlic, lemon, onion, oil, and vinegar to make our signature sauce. Then we marinate our chicken in it for 24 hours. You choose the heat!
Nice restaurant, very similar to what you would expect if eating in an UK Juicy charcoaled grilled chicken and nice peri peri sauce. The fries were a bit on the dry side, they could improve on this.
Got the chicken skewers with fries. It tasted great. The wait time was more than 15 minutes though. The restaurant is quite spacious, good for large groups.
Great chicken, cooked perfectly. The peri peri sauce is very accommodating with the Chicken. They have a extra hot, medium, regular and garlic version of the peri peri sauce. I will be back. Customer service can be better.
Great, But not close enough. As someone who grew up in South Africa, I cant remember how many times I had Nando's. The signature Portuguese chicken recipe is a fan favourite and its unique take one the restaurant experience is what skyrocketed them to worldwide status. Despite this ubiquity(by African restaurant business standards) I was heartbroken to find out there wasn't one in Montréal(s/o Grillados) So when I visited Toronto, I knew I had to have a taste of home. The restaurant atmosphere was INCREDIBLE, music was on theme, the decor was lovely and finally, everything felt like how it would back home. The food itself was where I felt a disconnect, the Garlic Bread appetizer was good, but the double leg was dry, the sauce was reminiscent of what I had eaten long ago, but the texture of the chicken was too dry, as well as the corn side we were served. The fries also felt hollow and parched, not that I expect fries to be juicy, but y'know, let them either be crispy and a little parched or slightly soggy but filling and salty(IYKYK). The Sangria we were served was nice but frankly, nothing to write home about. The service was great, we were well catered to and had no hiccups or long waiting times. and if you're looking for a nice spot to eat out that doesn't break the bank, I wouldn't hesitate recommending Nando's to you.
Excellent service! Food is delicious as you’d expect from Nando’s. The space is beautifully decorated but it is very loud from the acoustics.
It was our first time dining at Nando’s and the staff/server was able to accommodate us right away. We got the Peri Chicken Rainbow Bowl, Peri Q Chicken & Mac and a Bottomless Soda. The service was quick as well, I would definitely recommend this place for everyone!
Service is not good. They got two of our orders wrong and when we asked, they said its not wrong and they actually chose to change it because they were out of avocados! Without telling us! Or just subbing out the avocados at least Glorified fast food spot. Way too loud, rude servers. Food is okay, a little too saucy a little undersalted, not perfect but ok. Slightly overpriced too. Good aesthetic tho I wish service was better
The restaurant is filled with an array of vibrant colors, creating a lively and inviting atmosphere. Each table boasts its unique style, catering primarily to larger groups, ensuring everyone finds a comfortable and enjoyable dining experience. Upon arrival, the attentive staff will guide you to your table and present you with a menu to peruse. Once you've made your selections, you can proceed to the counter to place your order, and your delicious food will be promptly served right to your table.
Awesome
Love it but PLEASE BRING BACK THE COKE FREESTYLE MACHINE :((((((
The guy named Ade who served and welcome us to the resto was very friendly and approachable. They have big portion of chicken if you dine in. We did not have to wait long for our order. Food is fresh. Would recommend to friends and family.
time waste, poor service and management.
Oh Nando s is our comfort food! It s like a joke in our family we have to bring anyone whoever comes to visit us to Toronto to Nando s literally it s their first meal here. From the juicy chicken pieces, to the starters everything is amazing. Side fact I LOVE their peri peri salt and peri drizzle that they serve with their hummus I always purchase extra and take it home. I would recommend trying their mash potatoes and garlic bread as well.
I ordered online the package for 3. Chicken was medium flavor, 2 sides ie peri peri chicken and mashed potatoes. 3 of us enjoyed it. The portions are big even 4 people can
Nice food and cheap beer
Here we go again... Since Calvin left, theyve started messaging around again. They skipped a perinaise when Id ordered one and put unripe tomatoes on top of the chicken. This place can do a good job, but the people in charge on Sunday December 1 at 4pm are completely rubbish. Here we go again... Since Calvin left, they started doing stupid things again. They omitted a perineum when I ordered one and put unripe tomatoes on the chicken. This place may do a good job, but the people in charge of Sunday December 1st at 4pm are complete rubbish.
Waited ten minutes behind three people just to order, then was told a half chicken dinner would be half an hour wait. Walked out. Never coming back. Just lock the doors and tell us Uber Eats has priority. Ridiculous.
Pathetic portions
Hit or miss.
Amazing food!
Awesome nandos and specially ADE was very helpful :) Dietary restrictions: Halal Food : 5/5 |
Not bad. By that I mean really good
We loved everything there. We will be back again
I was craving Nandos since the Oshawa branch closed in Covid. When I found it in Toronto it did not disappoint me. Everything was great! Please open in Oshawa again. Food
We were there on a Wednesday at about 8pm, so it was not particularly busy. A staff member seated us in the middle of the room, quite visible. We were not served at all after that for about 30 minutes, not even for initial drinks. That was rude to the point of cringeworthy, at least.
Server Ade was very nice. Thank you Nando s !!
If you love bbq chicken and spice you must try the PERi-PERi Chicken Bowl. Spiced Rice topped with PERi-PERi chicken, arugula, roasted red peppers, corn and hummus. Great flavour and size for the price. Nice place dine in or just take out. Dietary restrictions: Meals contains allergen content
Had the peri chicken and a beer. Fast service, great food, and excellent atmosphere. We will definitely be coming back often.
Cool vibe, great music, well spiced grilled marinaded chicken options with really yummy sides! My husband and I have been in Toronto for only a couple of weeks, but eaten out regularly. Nandos is my favorite restaurant so far, with food that is so much better than the price would imply. Keep it yummy, Nandos!
Muhammad was super nice and cool! I love his smile and food he gave me! The way he treated me and friends was perfection!!! Thank you Muuuuuuhammad!!!!!!!
The cashier lady asked me not to block the line after I said I need to grab my wallet and inquiries, this is extremely rude and ruined our Halloween night. WOULD NOT RECOMMEND Food
Had double chicken legs. Date was 2024 11 01. The chicken was not cooked through; almost raw near the bone. I did not complain at the resto because I was too pissed about paying for under cooked chicken.
i did takeout and they gave me no sauce AT ALL despite me explicitly asking for some. what s the point of buying nando s without the sauce? ruined my experience.
The food is so delicious, best chicken I ever tried in Toronto !
The best food and services I really love it
Barely any service. Pathetic.
It was absolutely delicious. I bought the sauce because it was so good. I went several times, but one day they just gave me half a chicken as free food.
Carla supervisor she is really good who care about business, I was a bit upset about my order but she was so care about this situation and she made her best to make me glad, please take care about her, it is very hard to find someone who doing perfect job.
Huge portions and great taste. Service was slow but it was worth the wait.
Watch your bill ,they gonna steal money on it
Amazing customer service
I ordered the sweet potato and halloumi wrap and it was pathetic as hell.
I always go to Nando s they have good foods and great service. It does get busy around 7to9 Food
Always delicious, always quick service! Love a visit to Nando s for a tasty and well priced dinner. And as a GoodLife member you can get an additional 10% off! Personally I have a low spice tolerance, so I opt for the lemon and herb chicken and the peri peri fries. And the garlic bread is not to be missed!! Food
Good Thank you to Jayden who gave us an excellent service Food
I do not recommend this place. You are forced to pay (and tip) before you sit down and receive your food so if you tip and the service is bad, there is no way to take it back. Our food took forty minutes to be served and when it came, the food was cold. We watched people come in after us and get served before us. We also never received any water despite attempting to flag down the servers many times to get their attention. We ended up getting the water after we finished eating. Overall just not a good experience on a day which was not even particularly busy. For how expensive it is, there are much better restaurants in the area.
They ran out of the food we ordered twice and their servers were very dismissive, never brought us water, and seemed to not care. 2024 update: hadn t been here in a while. Staff is still quite rude and food took over 40 min.
Food was a bit cold but good
1 star for the coleslaw. The chicken was a colossal disappointment. This is the worst location in GTA. The concept of marination is alien to the employees of this location. The chicken tasted like chewing boiled duck feet.
Love it every time i go
Great
Nice, as usual
First time being to a Nandos downtown, loved it! Great seating, doesnt feel cramped. The fries were meh, and seemed like the frozen type, empty shells. Everything else was good. This Nandos is halal!
Everything was awesome. Food was tasty, service was speedy.
i love nandos
Service was great, but my chicken was missing the Lemon and Herb sauce that we ordered..our Peri-Peri fries came with no Peri-Peri. My family was so disappointed and let down because we drove 2hrs to get our Nandos and it was just plain old chicken. What a waste of our time and money.
Amazing hospitality
The take out servings for the sides are very small. I ordered rice, please fill the containers and do not be stingy.
The chicken it s so good, but they don t have all the sauces of others locations, there was only 3 and I know at least it s 6 kind of sauces. I don t like the fact that you need to pay first and then you eat, also if you need something else you need to stand and go to pay, also you need to take the forks, sauces, napkins, etc by your own and go to your table.
My 10 year old son had been asking to go here since reading a novel where nandos was the lead characters favourite restaurant. Tonight after his practice I thought Id finally take him. I dont think it lived up to the hype. He was very excited when we walked in and chose our food... But then it kind of died off from there. It took 50mins from the time we ordered until we received our double leg meal with fries. By the time the peas came we had finished everything else. Peas for dessert!? I figured the long wait would at least mean hot food. Nope. Cold fries have to be one of the most disappointing things at any restaurant. I think the main issue is how busy they are attending to delivery app couriers. The front of restaurant is buzzing with non stop couriers coming in and all the servers attention is spent bagging their orders and getting them out quickly. The dining room patrons take a back seat... Wait to long, get cold food and poor service. Too bad.
Overcooked pieces sent when ordered through delivery app.
Lovely service from the staff. Nice interior decor. Loved the whole meal.
Ordered from Uber eats and got this. This is inedible due to carcinogens from being so burnt. Whoever packaged this and thought this was acceptable should be fired.
The service and food were great. Ade provided outstanding service.
Delicious food and very friendly, helpful staff.
Took forever to get the food. They said it was ready then took half an hour packing the order.
Lost for words. Ordered take out today for a chicken bowl and there is a cockroach in my food. I am distraught that I ate half of the bowl before finding this out. I eat here all the time so I don t even know what to say.
Nandos never disappoints every time, the chicken is perfectly tender, and their hot sauce is simply incredible!
Worst service. Would not recommend this location to anyone.
Delicious
They give 5 pieces of fries when u order through Uber
The food has improved since 2019-2020. I like almost everything I order here. I just feel the overall cleanliness could improve.
The portions are super small. Not worth it for the price.
Decent meal and portions would recommend
Excellent food and service.
What you order vs what you get is half the amount, practically no kale in my kale Cesar salad and only given a half a chicken breast. Photos are as advertised vs actual
Fantastic food! Beautiful place! Ado was an excellent host!
Nice place, good food, very good service
It was my first time in nandos. The food was amazing, and the service of ADE was excellent.
Yummy food, nice ambiance and friendly staff.
Good quality, just like all the nandos. However this location has plenty of space and great servic.
Ade made the experience an amazing one for my first visit. The food was more than i imagined it would be. Such a unique and awesome experience
It tasted good, we liked it.
I ve been here at least 5 times, always fantastic food, clean restaurant, & friendly staff. I believe the manger Pedro is his name is always very accommodating & goes above & beyond to make sure customers are satisfied. Great work to the people working here , thanks for being a go to favourite spot for me . Cheers
Order was easy and the food was delivered on time. Food was very good, everyone enjoyed all the different sides and the chicken.
Great place for halal chicken. I really enjoyed the special flavor of the chicken, and also, the sides were tasty. The price is affordable if you are a group of people and the portions are enough
Twice in a row they told me I can t sit at a table which is completely fine. Both times they proceed to seat other guest at the supposedly closed section. When I asked they said it would be rude to ask them to leave . But it was not rude to have a double standard. Great restaurant but they need to figure out their policy.
Delicious as always.
The chicken was quite dry and hard to swallow, plus some of the fries were burnt. Also, the taste of the lemon & herb sauce and the medium peri-peri sauce was weird. Never had it like that before even in other countries like South Africa itself. Food
Highly recommended! Ive been a regular at this location for several years, and it never disappoints. The food is consistently excellent, and the staff is always friendly and welcoming, making each visit a great experience. What truly stands out is the level of care and attention they show to their customers. Just today, I accidentally left something behind, and when I returned, I was so impressed to find they had not only kept it safe but had labelled it for me. Their commitment to customer service goes above and beyond.
Really great peri-peri chicken!
Tried it, I can understand the hype around the sauces. The sides are pretty alright as well but the chicken is just dry and bland without smothering it in their sauce bottles. For the price they sell at there are better chicken alternatives, but again worth trying once to understand.
I got The big family platter. The large sides definitely do not appear to be large at all and they don t fill the containers. Previous orders have come with sauce packets or sauce containers for the chicken no sauce included anymore. Highlight is definitely the garlic bread. Definitely better experience when you eat in. Food was good but the value for the money just isn t there anymore.
The grilled chicken is very tasty, take the plain-ish with the nandos sauce on the side, you wont regret it. The peri fries are on the salty side, message to the cook, less salt ! Atmosphere - this is not a full service restaurant with a dedicated waiter for your table, you place your order at the cashier then the food is brought to you, just adjust your expectations when you come to dine. I would classify it as a semi fast food place.
Okay so I love my fancy shmancy restaurants and I love a trusty McDonalds, but something about Nandos being the middle ground just brings me so much joy. Ive gone to this location more times than I can count such that now the long-time servers recognize us. GET THE PERI CHICKEN AND PERI FRIES! Get the sauces on the counters (medium with garlic, extra hot, etc.). Get the mashed potatoes, garlic bread, peri ranch - basically anything you feel like because its all amazing! Maybe the ONE thing that Ive tried that isnt absolutely perfect are the wings because they are a little dry but everything else is fantastic so I wont fault them on that. The music is fun, colours are vibrant, service is fast, the chicken is juicy and flavorful, prices are sooo good, and the staff are wonderful. Although I may be biased because I love grilled foods and Id probably even consider this my go-to restaurant in the city, I know many others who love this location and Nandos in general so I know that its really just that great. Do eat here or dont - more for me lol but truly I would recommend this to anyone :)
So one of our dishes had a hair in it, peri peri chips were warm at best and cold at worst, rice barely warm. Chips were replaced as was the dish with hair. Overall chicken dry and overcooked. Went to buy another drink and then actively ignored by staff who happily chatted with each while I waited. Nandos staff are usually wonderful but in Toronto apart from one were positively rude and worst food ever.
Very disappointed with this branch of Nandos. If this was my first experience I would never go again. Apart from the young girl who seated us the rest of the staff were lackadaisical, rude and delivered poor service. The food when it arrived was lukewarm, my first plate had a hair in (see picture) which they replaced. The replacement plate had hot chicken, cold peppers and lukewarm rice and corn. Honestly we are a huge fan of Nandos but this was appalling. None of our party finished their food and we definitely will never come back to this Nandos in Toronto. The staff need a lot of training and would benefit from working with other established and successful branches.
Great place to dine
Got the extra hot Nandocas Choice sandwich with Peri fries and it was fantastic. The vibes were great and the staff were so friendly! Highly recommended!
Food was amazing. Especially the dark peri peri chicken.
Had a good meal with spicy chicken, prices are kinda expensive for chicken and 2 sides but everything was well cooked. The rice was kinda bland so I would just go with fries or another side. Love the spicy sauce selections and the interior is very pretty.
I had a very great experience. Everything was awesome excellent service staffs are well coordinated. Vegetarian options: Yes they have vegetarian options which is good salads etc Dietary restrictions: They have good dietary restrictions. They have substitutes Kid-friendliness: It s a kid friendliness place it s save for kids
Always hits
I love nandos, the food is great.
The chicken is very good. The rice is seasoned with pepper, even though I ordered it mild. But otherwise its great, I recommend the periperi chicken. 50 Cad dollars for a couple with juice, coke refills and tip.
go here if you want undercooked chicken
Best place and delicious food. Been eating Nandos worldwide as it s my favourite restaurant chain. Love it in Toronto best Will visit soon
First time having nandos was good. Service was slow.
Last I had Nandos was back in Malaysia. Standard is pretty universal. Good food and service, restaurant atmosphere... brings back lots of memories. Dollar to dollar, price is cheaper here too! A definite recommend :)
We absolutely loved the food, the staff were amazing, we went very near to closing time, yet the service was amazing, really loved Gabriel s services very top notch and Food tasted incredible and portions were superb, took care of every little detail mentioned.
Good quality had tremendously gone down. The fries have changed to now being skin on which is a shame. The amount of sauce on chicken has drastically been reduced also which is terrible.
Food is made slow . Half of table received order , another part is waiting. Sticky dirty menus and tables
It is always a pleasure to be there with family and friends!
We randomly chose to eat here on a quick trip to Toronto and we re pleasantly surprised at how very tasty the family chicken meal was! The service was good and the prices were reasonable!
Always had a great time with a decent atmosphere. It is usually very busy but staff do very well to accommodate everyone, with a smile on their face. Plus it is halal
The service is awkward. They are very slowly and postpone your food. If you have limit time, don t come here
It can get extremely busy which can lead to extremely long wait times for both waiting to order and waiting for you food, but its worth the wait
Very good
tiniest to go boxes for the sides - less than a baby portion - two table spoons per portion for rice and garlic mashed
Delicious flame grilled chicken with portuguese peri-peri sauce! Dietary restrictions: Chickens halaal Kid-friendliness: Kid friendly & kids meals available Wheelchair accessibility: Accessible
AVOID IT! Terrible how small the chicken is, I paid almost 60$ for two plates and I was still hungry because of the size of the chicken and sides which were really poorly made and tasteless this is not worth the money and the photos are misleading, you don t get what they advertise, NEVER AGAIN !
Great taste, surprisingly same as its original country. Portions are a bit small, especially sides.
The
Nice chicken but I wish they had the chicken burgers offered in South Africa
We thoroughly enjoyed our meal at Nandos Bay st. location. Ashu was the one who helped us. He was extremely helpful and struck great conversions with us. I highly recommend this location of Nandos not just for its signature chicken but also for its service.
This is definitely a location only thing because this doesn t happen in other Nando s I ve ordered from, but they ve stopped providing the hot sauces as a side for their chicken. Essentially if I order hot or medium, I just get the basted chicken. Which sucks.
Been here over 6 years. Love the customer service, the ambience, the food, everything. It is halal too! Dietary restrictions: Halal Kid-friendliness: Kid friendly, and I think they have a kids menu. Wheelchair accessibility: They can accommodate for those with accessibility needs
Really cool staff, very helpful. I came at 9:59 and vishal one of the guys working there had the best attitude.
Loved the freshness and taste of food . Big space with so much ambiance ,cool music and peace of mind . Really enjoyed the message in the washroom area regarding not throwing stuff (pic attached) :) Food
Just become so bad now. The portions are sooo small. It s all bread!!!
Top Notch
You serve yourself almost for everything except bringing the food to the table.
So tasty
Tried the 5 piece Peri Peri whole wings with Ranch. The wings were very crispy and loved them with the ranch dip. The Rainbow Chicken bowl was good with hot sauce but was a small portion for the cost. They give you 5 spice levels to choose from. Hummus with Pita bread was a good appetiser to start with. Also, not to forget the Naughty Natas as a desert to the meal. Rating it a 4 star for small portion size.
Overpriced mediocre chicken, small portions for the price. You d be better off getting a Costco chicken, a bottle of piri piri sauce and a fries for half the price.
This was my first time dining in, and it was great. I cant wait to go back again.
Loved our experience. The food was delicious and the spice level is good. The staff was very helpful too! Vegetarian options: Some veggie options on the menu. Kid-friendliness: Environment is kid friendly. Very colorful too.
It was first time to visit Nando s. We chose Peri tamer chicken with spiced rice and sweet potatos. It was good match with peri peri sauce but it was still good without it too
Nando s is definitely one of my favorite chain restaurants! If you love Portuguese flavors, this is a must-try! The ten-piece chicken wings combo is my go-to order every time! The grilled chicken livers are also fantastic, packed with rich flavors! I also recommend the grilled Brussels sprouts as a side, they re delicious!
I have been to this nandos many a time but please always check your order when taking out. I was in a rush and unfortunately didn t. I paid for a dish but didn t get it and only realized once I got home. I have emailed them but rather than trusting the staff to do their job properly, please check your pick up Order before leaving. Also I found it really uncomfortable for the female manager to berate the nice cashier in front of a customer ( me) . He hadn t logged in to use the cash desk and was using someone else s log in. Frankly not a big enough deal to say something to staff INFRONT of customers. Treat your employees with respect. You could have taken him to the side and given him feedback after the customer had been dealt with. People and their egos sadly.
Nando s Bay St was always a solid 7/10 dinner option but lately the quality of the food has gone down. I ordered the Chicken Sandwich and the meat was very dry. The Peri Fries were not seasoned properly (just seasoning the top of the plate is not enough, you need to mix the seasoning on the side and then serve the customer). Usually do not comment on the kitchen but since they have an open kitchen, I noticed one of the cooks did not wear gloves. And the wall below the exhaust fan looks so unpleasant. I visit Nando s only because their meat is Halal but I m not sure if I will return next time.
IT IS TERRIBLE. I got the take out from Uber eats. The outside bag was okay the sticker was on and I m the first one opened. But the food was ATE. Terrible food safety and terrible services. Recommend not choose unless you want finish some strangers leftovers after fully paid.
Food was well packaged in cute little boxes. Portions looked small but were actually quite filling and reasonable for the price. Delicious and well seasoned. The Mac n cheese was amazing! The pulled medi fetti was a little salty with the excess feta cheese and could have been a little spicier. Will point out that Nandos gave us an extra chicken leg on top of our order - grateful for the service and speedy delivery!
We decided to dine in here at Nando s downtown since it was my first time to eat here (we were regular customers at Nando s near Queen and Bathurst before it was officially closed). So we ordered a Jumbo Chicken Platter ($79.99 plus tax).The manager CARLA who was in charge of one of the POS (the one with a light blue uniform and ponytail hair) was very rude. We felt discriminated against because of how she approached and treated us at the counter while we were placing an order at the counter (she told my partner to go on the side and she assisted first the customer next to us) and when it was our turn she was very rude on how she placing our orders on the POS. Just because of we do not dress well (wearing shorts and t-shirts) is that how you treated us like we can t afford to buy food here? Is that how you treat customers based on customer s appearances? Also, the chicken was dry and burned. Garlic toast tastes bitter. We pay for what we are expecting and it s not worth it
Disappointed this time. Food was tasteless I suppose it was not marinated and almost every piece was burnt.
Thank you Aashu for the amazing service you provided us this evening. Food was delicious too. Thank you again Aashu!
Varieties of options, excellent taste and service
Never disappoints
Natasha Her service was great
Great food!
One of the best place to get grilled chicken. Drove from another province to enjoy the food there and totally worth it.
Perfect taste for the perfect man .. I personally recommend you to taste it . Best places to eat . Love it Food : 5/5
DISAPPOINTED As a loyal customer of Nandos, I was excited to visit the Bay St. location specifically for the convenience of enjoying a variety of Coca-Cola beverages through the Freestyle machine. I checked the coco cola website. They said you have it. I called ahead before coming. A host confirmed that it was available and working. However, upon my visit yesterday, I was dismayed to discover that the Freestyle machine was not available. This false information not only misled me as a customer but also resulted in a significant inconvenience during my dining experience. As a consumer, I value transparency and honesty from businesses, especially when it comes to the accuracy of amenities and offerings. Other than that, my dining experience was very positive. There was a bit of an issue in taking the order, owing to technical issues with the points reward system. We got a great table. The food arrived on time and hot. But whats funny is that I remarked to the team member about the missing machine. He pointed to the fountain drinks dispenser and said that that was the coca cola freestyle machine. And finally, do you whats really funny? That the POS system still has a line for the Freestyle qr code! Update 1: you mean contact Katie Barlow? I did that a few days ago! Update 2: so after everything, Nandos customer service is no where to be found. Maybe I should look in Lost (customer) and found (disappointment)
I really loved nandos until I actually went there in person and after putting in an allergy order as I usually do, my sides were brought out and I was told to wait 10 more minutes for my chicken, after 10 minutes I get told after 10 minutes, and finally after 15 more minutes and my sides being cold, my chicken is brought to me. They compensated me with a free dessert but after I asked them to check if its gluten free I got no assurance or help.
Great price and great food. They grill the food right there and you can taste everything is fresh. The sauces are amazing and the interior is beautiful.
I have always placed my order with them on DoorDash for delivery. Today, I placed an order for pickup and got a notification the food was ready and actually being here for the first time .an absolute mess!! I have never seen such dysfunction in a food establishment. They re extremely busy and what they should have did was pause their food delivery service in order to give the kitchen a chance to catch up on their orders. I m literally watching tables get up and ask when their food is coming and realized they have no regards for service or customer service. The main goal is too push out orders. Great food but extremely disappointing.
The food was great, we liked the atmosphere. The service is particularly commendable.
This place used to be much better. Portions have shrunk, and quality seems to be closer to Swiss chalet now :(
Worth the hype. The chicken was delicious and plenty.
been coming to this location for years. It s been a little while since I last came but omg the Mac and cheese on the menu is a delightful addition. The mash and fries are always a hit and the chicken breast with medium sauce is my fave (sandwich or wrap). I even keep the medium sauce stocked in my kitchen at all times. We need more locations in the city!
Sat for almost 20 mins with no service. Had to walk out and go elsewhere.
I had time to write my opinion between the end of my dish and the serving of my friends dish, how bad the service was lnnnnnnnnnt. 1 hour wait for a friends dish, if you could kill the chicken before we arrive that would help us all. The chicken is grilled and good, several levels of spiciness, the medium is very medium. The chicken wrap is good but I recommend the solo chicken with braised leg. Little rat tips, the fountain is free when you take the free water. PS: the waiters were nice and helpful.
The service is deplorable, fine if you can call it service... There were 6 of us, 2 people were served after 20 minutes, 3 others after 40 minutes and the last one after 1 hour. We asked for our food several times and were always told it was coming. Ah yes it s happening but in the slowest way possible. Its unpleasant not to eat together when thats the point of going to a restaurant. Fortunately they are still friendly. No excuses were made, just as soon as possible . The food is very good fortunately. Too bad, the organization may need to be reviewed. Subscribe to see better reviews!