Popeyes Louisiana Kitchen in Toronto

Good Food.

I went to this restaurant for the daily meal. Employee name Ankita gave the best service. Highly recommended.

Good food served. Employee name Ankita gave the best customer service.

Good food. Delicious food served by Ankita. Thank you so much.

Thank you Ankita for service me best food.

It was great experience there , the food was really amazing

Tasty food

Oil used in popeyes is very bad quality i did not like it

They were very polite and helpful young people. I order from them often because of this.

Washroom is always out of service and they blocked the whole way

Great plsce

just wow

Always fresh

I ordered by Uber eats chicken sandwiches, they were the worst i had in my life, burn from out and inside not cooked at all at all. I threw almost most of the sandwich, I will never order from this location again!

Poor packaging and sloppy food with so much oil itll leave you feeling sick.

Staff are rude and uninviting bathrooms are permanently closed for almost a year now yet it just says out of service and when you ask the staff when dining in the restaurant if you can use the bathroom, they tell you that the bathroom is broken. But there is no intention to ever fix. It is absolutely ridiculous that you can t use the bathroom and you pay for food to sit down here. The staff dismissive and rude.

Best customer service

Always great customer service at this spot!

Great food service and very good staff

Its nice place to enjoy meal.

The staff and the service is great along with food.I went this morning with friends and kids we enjoyed alot the food made our day. The staff served food with in given time hot and fresh . I added this place in my daily eat places.

Love the place.good is good but the staff and their service I just loved it. I had a bad experience from a Popeyes store so I was scared to try again but now Popeyes is again in my list. Staff and their service changed my opinion.love to visit it again the same store.

Good food and friendly staffs

I will definitely be back. Quick service and friendly staff.

I came here to pickup order but I noticed that only this Popeyes employee very very irresponsible..never ever ready food at all time that lady told me that 15 minutes wait time after that they told me 15 minutes more after 47 minutes she told me that please cancel it even she don t know about that order ..after uber customer care called her asked about that order..she told that order is ready..but it was not ready she told me that I pronounce wrong order number..but its not concern about number I showed her my phone screen ..how can possible number was wrong she lied ..that lady very irresponsible about their job..why people hired that type of irresponsible guys hope owner can understand..how we feel it

Staff is very bad they don t have manners to talk with customers they look like illiterate

If your toilet is out of service, why are you open?

Great service by staff. Quick service.

Friendly staff and great taste.

Good food

Highly recommended,very good staff and service.

This was my first time here. I ordered 3 piece chicken platter and Im in love with Popeyes chicken. Perfectly cooked, so flavourful and juicy. Worth the price!

This place needs to fix their washroom asap. They keep closing it, saying its broken. But its been months. They really need to fix this issue. Imagine eating food in a place with no washroom to even wash your hands

Nice place with gud food

Always fresh and fast service

Best popeyes

Such a grt place with fresh and tasty chicken... With a very friendly staff

Nice & clean place..!!!

Highly recommended

Decent food n service

Clean store and fresh chicken....Highly recommended

This place is at the best location and foods are amazing and most importantly staffs are very cooperative, must visit this place.

Highly recommended best place to visit .

Service provided was quick

Nice

DRY AND NOT TASTY. I PURCHASED THURS SPECIAL COMBO WITH A SIDE FRIES AND COLESLAW. THEY GAVE ME LIKE 10 FRIES. I CAME BACK AND THE INDIAN THICK LADY WAS VERY RUDE GOING BACK AND FORTH WITH ME TELLING ME THATS THE REGULAR SIZE. EVERY OTHER POPEYES LOCATIONS AREN T THIS STINGY. IMAGINE BEING STINGY ABOUT FRIES. IT SEEMS LIKE SHE WOULD RATHER ARGUE WITH CUSTOMERS INSTEAD OF MAKING THINGS RIGHT. DISGUSTING BEHAVIOUR. I NEVER GO TO THIS LOCATION AND THIS IS AN EXAMPLE OF WHY I DO NOT GO THERE AND NEVER WILL EVER AGAIN.

Best place

Always fresh

This was the best experience of me in popeyes the staff was super in hospitality and serving.

Amazing staff and service. Helpful and supportive

I had hypoglycemia while in the restaurant, I politely asked the staff if I can get a cup for pop since my husband was coming in a minute to buy me the Thursday special but was denied one.

Staff is non cooperative and very rude! Never coming here.

I got a deluxe spicy chicken sandwich platter and it was amazinggg

Best location

It s my first time to come and supposed to eat their. I m already hungry and I use to eat at Popeyes so I get in while I m waiting to my order I need to go to the washroom and I ask the person in charge to my order if I can use the washroom and she didn t allow me to use it. All of us need to use the washroom to wash our hands before we eat and this place won t allow you to use it .

I was in this place. the bathroom is not available. the chicken is contaminated, old, it smells like fish, dont argue with them because I have a trip and I cant lose a bad attitude, anyway, they had to be the conceited Indian people. please do not come to this place 0 at all they are very dirty

This location I had few times came for chicken sandwich . One time they served me good food and sandwich was warm, chicken was tender. But many times it was cold and chicken was hard. I was so angry and yet I gave the place a second chance and bought the spicy chicken sandwich again in hope it will be better. At last I got a cold sandwich with hard chicken. I guess thats the last time I will ever go to this location. Popeye sucks

Many times ordered and eat here and I am now convinced that their fryer oil is always super dark. The chicken is always fried dark. The Bloor and dufferin location is a lot better. They dont use a dark fryer oil. Sadly that location is a bit far from my place. If I order online I pay extra to order from dufferin location its just a lot better. These guys here at queen st is not following popeyes standard I guess. Sadly this is the closest popeyes to me. The kitchen cooking standards needs to overhaul in this location. I love popeyes and I want to be heard by the managers that they need to educate more of their employees when to not use old dark fryer oil. Also the washroom is always closed for so many reason. I never seen the washroom is open even once. Prioritization of customer is also out of standard, the guy behind me was serve 1st because the cashier know him and they talked very long time in their language. I just left when the cashier was just looking at me while he was talking to the other customer.

Bad customer services avoid this place

Worst popeyes ever they don t know how to treat their employees. Owners are worst in this whole world you guys are partial and one day you will pay for it probably I recommend everyone not to visit this location they don t follow standards

Always good!! Very consistent

Rip off!!! Pay for full cup gravy and get half cup. Not writing this review after 1 try. Initially I thought it was by mistake. But getting this consistently.

Worst store i walk everytime and they never let me use the bathroom. Its been third time they blocked the bathroom with the benches and everytime they said there is a issue. The indian guy he yold me his name is muhammad but he was a young bald smart guy he was so rude i couldn t even order my food. Worst staff with worst behaviour. Never go to popeyes.

The chicken is extremely greasy. The food gave me terrible stomach problems and it made me sick. The fries were good. I ve been to this location a couple times, the service was average.

The worst experience I can have at any Popeyes location. I love popeyes personally but the way one of the representative named Manpreet talked to us is super rude and ugly. Also, she left the conversarion in between and pulled her chair and through attitude as if we are dogs talking to her. Looks like she hates the job she is doing, also her colleagues are scared to say anything to her as she is a team lead.

Mediocre service and mediocre food. Always have to wait. No fast take away.

When you get the order wrong dont argue.

Best Chicken i ever had, staff is polite and nice service.

Amazing Restaurant among all popeyes, recommemded.

Aniket the staff member was very kind to me for the order. Love that chicken

Nice chicken and good staff. Chicken nuggets are awesome

the best fried chicken tenders in popeyes and its cook through and crispy i ever had the lady in the counter was nice she was helpful and gave a good customers service.

I just love this place, love the food, the people. Good food

The place is clean and the staff communicates very well.

Ordered a 3-pc chicken and got served with a very small wing, a drumstick and a thigh thats like double breaded. Not tasty at all. This is the worst ive been. Other locations are somehow better.

At this location during the night shift, the lady at cash is a thief! This woman takes extra charge on a DARK meat combo. I honestly thought extra charge was only for white breast/rib or additional pieces. I told her that I don t need a wing and she gave 1 leg , 1 thigh and charge extra on another thigh FOR A 3 PIECE COMBO, then told me it s their policy at this location at queen and brick. Then had tthe nerve to tell me to take it up with the manager I m the morning or go to another location. Smh

I got racially profiled and they made a customer come in-front of me off top of that . I left right away horrible experience I had to go through wouldn t recommend if you re a black individual cause they only treat u good by race and black isn t the one they respect.

Try deluxe chicken sandwich. It is their best.

Service is amazing and manager is sweet food is served fresh.

Really bad service. Even when you spend quite much money they dont let you use washroom.

if i am paying for food as a dine in customer then i think i have a right to use the washroom.

Cant believe these establishments are still closing their washrooms. You can have a dining room open with washrooms out of service. I was told this is done because the employees are lazy to clean the washroom. I walked out as I couldnt wash up before my lunch.

Disgusting mashed potato. Waste of money.

The food tastes wonderful and a great customer service too..

Khushi one of your employee is working very hard and her customer service is also very good and the food was also very nice. Apart from this, she also suggested me some of your popluar items from the menu.

The food was very fresh and delicious. And customer service rep Khushi was also very kind and professional. Looking to come back soon!!

Amazing experience the food was freshly served and the atmosphere was also good. Recommend to go to this location. Cashier named khushi gave good service. Food

Amazing experience cashier named khushi gave pretty good service. Loved the experience and food. Highly recommended Food

I had an incredible experience at this location. Very friendly and attentive staff with a clean and inviting atmosphere.

Loved the food here Better than all other Popeyes i have tried so far Food

I was extremely pleased with my experience at Popeyes. The combination of great service, friendly staff, and mouthwatering food made for a memorable dining experience. I highly recommend visiting this location of Popeyes if youre looking for a fast food restaurant that delivers both in terms of taste and service.

The food is good but they wont let you use the washroom and I am a diabetic Wheelchair accessibility: The do have wheelchair accessible but it maybe hard to maneuver around the store Food : 4/5 |

Chicken sandwich couldn t be worse than that

Seriously, I was about order a sandwich and my friend wanted to get a cup of water, tap water. He was charged for 2 fountain drinks $5!!! I said never mind on the sandwich. So now I have to drink moldy water and soda. The lady cashier and cook in the back unprofessional. I will never come back here and I highly recommend that you don t come here either. Thumbs up if you had a bad experience here too.

Drinks were veryyyyyy watered down. Bought tenders and they were extremely small. See photo, it s the size of a nugget

They are really nice guys specially Ahmed & Prabh ,the food was great. Fully recommended

Dont bother going here. Every time I go, they dont have the special that theyre using to draw people in. You order something?... Oh, were out of that... *We only have this expensive option you didnt want.* ... Like, why is this the convo Ive had with them almost every time Ive gone there. Seems like TERRIBLE management to me.

Dropped my food. Then told me I had to wait for new food. No discount offered

The staff doesn t even know how to talk to customers!

Absolute nasty customer service!

This location is one of the worst, if not the worst location in the city. After waiting 20 minutes for my order because they couldnt manage their front inventory they served me the nasty old fries that had been there all along. Hopefully someday, somehow this location manages to finally get it together, customer service isnt something that they do. This was at 6:30 when they should have been busy, I guess I know why it was not.

I ordered from this location by accident, and wow, what a mistake. The chicken sandwich was honestly the worst Ive ever had, it was rubbery and had a bad taste to it. The tenders were better on the texture but it was questionable whether all of them were properly cooked. These too had a bad taste to them, they were overly seasoned to the point that you could taste nothing except the spices. Even reading some of the other reviews, you can see that a cashier named Kushi has been leaving positive reviews for themselves. Not only that but there are a few accounts that seem to be by them, their family, and friends. If I could give them zero stars I would, but the best I can do is say STAY AWAY FROM HERE. I recommend you go somewhere else for food. I normally never leave a bad review, but I had to leave one after practically flushing money down the drain.

The store and the environment is clean as compared to others and the staff is courteous.

I have been there so many times, the atmosphere is so good and staff is great. They serve with proper hygiene.

I went to the store Friday morning The store was so neat and clean and the staff working there were so excellent and friendly Good place to eat when you have carving for chicken The cashier Prabh was so friendly and welcomed all the guest with a lovely smile Recommended to all people who love popeyes to visit the location

the food and the service is really amazing and the staff is also friendly

Fresh food and wonderfull service. Will definitely come back

I love Popeyes chicken and also the pies.. I mostly go to this place and I love the way they make this chicken so juicy .. With that I prefer their honey mustard sauce.. Beside this... The way of serving a customer is absolutely great... Food

good food, with osm customer service, must visit store

Food is too much delicious. Moreover, their employees are also very good towards customers, especially prabhdarsan, who handled my queries realted to food in a very good way.

Excellent service provided by Prabh.

Must visit store Good at taste and outstanding service Food

I like there food this location is nice ,clean and staff is very friendly.

I loooovvveeeee there crispy chicken it s the perfect combination if crunchy,crispy and juicy

The food and the service is really amazing and the staff is also friendly

Amazing food. I ordered some chicken and they were the crispiest ones that I have had for a while.The place was very clean and the staff was also friendly. Overall, I loved the experience

Nice place

The place is awesome,tender and finger licking chickens,staffs are friendly and service is also good

This is more than just a place to satisfy your chicken cravings; its a culinary journey that elevates the art of poultry preparation. Whether youre a die-hard fan of classic fried chicken or an adventurous foodie seeking new and exciting flavors, this establishment is a must-visit. Impeccable service, a diverse menu, and an inviting ambiance combine to create an unforgettable dining experience that will keep you coming back for more.

Food is disgusting. How about just do better instead of having your friends and family give fake reviews. Shame!

A punjabi indian guy on that location was very disrespectful. He dont know how to treat customers. Ho dont have manners.

Good service and love shrimps fries

I ve gone to this location twice now and the staff have said they were out of chicken, but magically it s available on UberEats at a massively upgraded price. If you don t want the business you should just close up for walk-ins. It s just ridiculous.

Slow service

Great customer service!

Nice clean place with very tasty food

Staff is very polite.awesome and quick service.

its best place for food lovers with excellent services.

What a nice owner Ayesha

Wow what a location. Ankush has great selling skills

I hate leaving a bad review and feeling like a Karen, but I finished work and was so fired up for popeyes tenders. Ordered from this location, and it was delivered well packaged and organized. The only issue is that the tenders were SO small! Each tender was basically the size of my thumb. One of them was just crispy skin with no actual meat. Overall super disappointing, I ve never had such sad tenders from popeyes, so maybe an off day?

Excellent customer service

Wow! its really amazing dine. Delicious food with clean atmosphere.Staffs are also friendly.

Thankyou for serving fresh meals

best Service by poonam

Had a really nice experience,wonderful staff and food as well . Serviced excellently by Poonam .loved it

I dislike that sit down restaurants can get away closing their bathrooms because they don t want to clean them. It was understood and a lot of people took advantage during COVID but we are no longer in lock down.

Dropped fried chicken tenders just for us at 4am. Love this place.

They dont give you hot sauce if you buy a spicy chicken sandwich because its already spicy.. and was the manager t, can you believe!!!

Great location, excellent service, and the food was perfect. Thank you to Aysha and her team!

Worst Popeyes in town. Ive been ordering food in this location many times and the same problem arises every time - they never have large containers for coleslaw or mashed potatoes. I always get 3 small containers instead - unfortunately almost empty. Just like SAMPLES. After putting all 3 (samples) into a large container, it is less than half. In my opinion, this is robbing a client. We pay for containers? Today, when I asked if they have large containers because the small ones are almost empty, I heard the answer you will get 3 small ones and if you dont want them, goodbye. The cashier woman was ridiculously unprofessional, obnoxious and very rude. Spare yourself a headache and save your money. STAY FAR AWAY FROM THIS LOCATION! Popeyes corporate should really shine a light on this location as I feel that they poorly represent their brand.

The place is cold..there air condition that people don t spend too long time There hardly clean table too..food is okay..

My poutine had almost no cheese and the staff was not kind.

So disappointed! i went there with my family and ordered some fried chickens .While eating we noticed blood in our chickens. I felt like throwing up. And all of them were same. I mean c mon we spend so much money buying foods and this is what you get, dead chicken. We only eat halal food and Popeyes used to be our favourite. After coming home we all have stomachache and we got sick . Who s gonna pay for it now.. I really don t know whom to complain!

Public restaurant they closed their washroom because they lazy they don t want clean it

Friendly staff, food is ok

They Dont Care About No Body Time. They Talk And Talk And Talk And Forget They Have People Waiting For Their Food. Very Bad Service. I Had To Ask For My Money Back. Plus The Chicken Was Still Cold And The Fries Was Hard.

The food is very delicious, but I do not like a restaurant that tells me the bathroom is closed, and that is why I raised three stars, but five stars for the taste Kid-friendliness: good Wheelchair accessibility: good

Best deals and food love it u should definitely try it

I love it!! Im addicted.

Great

This is the worst Popeyes I ve ever seen in my life!!! Their staff have no manners to deal with their employees and always have issues about the pay I don t recommend anyone to visit them. One of my friends worked with them now they are not giving his pay!! I don t recommend anyone go for ordering food or to get job

I hate Popeyes but this one is the worst because this store don t know how to behave with customers and their food is so horrible, so bad chicken( very oily ). I also saw that they don t even treat their employees nicely. My friend worked there and they didn t pay him for his work. I would like to recommend to everyone that please don t go here If you love your self respect and if you don t want to spoil your taste.

Easy convenient location on Queen Street West & OHara Ave. Staffs are nice and friendly. Nice clean new restaurant in this area. Foods are fresh and great. Daily good deal prices are great too. Home delivery is available as well.

We are spending our hard earned money here. We deserve to use the bathroom after drinking and eating! Always excuses. This is unacceptable. I am contacting head office.

Lousy

Late night munchies