St. Louis Bar & Grill in Toronto

I am writing to express my frustration with an incident that occurred at your restaurant. I wast there to pick up delivery and was waiting for over 30 minutes for the order to be prepared. During this time, one of your employees not only misbehaved but also threw my phone, which was completely unnecessary and unprofessional. Despite waiting for such a long time, I was never given the order and the situation was handled very poorly. The guy with beard and moustaches around 100 kg. Giving you description. Please check cameras how he behave and yelled. This behavior is unacceptable, and I am extremely disappointed by the way I was treated. I would appreciate it if you could address this matter and take appropriate action to ensure that no one else experiences this level of disrespect.

Came here for a special occasion and the kitchen messed up one of the meals. We had to ask multiple times to find out where my friend s meal was as we had practically finished our meals and she still hadn t received hers. Was advised at that point thatthey made the wrong meal and we re remaking it. The lack of information and the fact that they did nothing for us, considering this was appalling.

Very rude management. Slow service

St. Louis Bar & Grill at Dundas Square is a gem! Their wings are delicious, and the service is top-notch. The professional staff always make the experience great, and the manager is super welcoming. Its the perfect spot to hang out with friends. Highly recommend!

When you order relatively cheap food the least you can make sure is the quantity is there. Especially when you have to pay extra for something like the rings. Thanks for the 5 rings cheap asses.

A good place to watch sports! lovely owners & friendly staff Wheelchair accessibility: both entrances are wheelchair n scooter accessible! Food : 2/5 |

Love this place. Great atmosphere and food, but its the staff that are so wonderful

Came for Trivia service was fantastic loved tasting the new menu options!

Had the best time here with my family!! We did Trivia on Thursday night, the host was great, and our server was so friendly and helpful. Good vibes all around.

Food arrived cold, missing items, and had a bit of blue towel or cardboard or something baked into the cheese. Couldnt get a refund for it either.

Today, Thursday Sept 26th, I was going to go for lunch. Around 1PM, I didnt see one of the three best bartender/servers there, Aaron, Jessica, and Ingrid, so I didnt go in. Yes, theyre that great. Even the former staff member Erin was pretty good, but not even close to Aaron, Jessica and Ingrid. If one of those three are there, its an exceptional customer service experience. If theyre not there, neither am I.

The owner is super rude and totally inhumane. He behaves like a gangster. If you ever expect hospitality, don t go here. There are plenty of restaurants outside.

Poor customer service

I was deeply disappointed by my experience at your restaurant. Not only did I witness a customer being treated with racism, disrespect, and gender discrimination, but the overall service was also unacceptable. The owner of the restaurant appeared unprofessional and unhappy, which suggests that even those working in the restaurant don t feel respected by the owner. This, combined with the poor quality of the food and the lack of hygiene, made for a deeply uncomfortable experience. I hope these serious issues, including the treatment of both customers and employees, are addressed immediately, as they reflect poorly on your establishment

Awful customer service. The staff treated customers with blatant disrespect and showed a complete lack of care. The inhumane attitude toward certain people was unacceptable. I wouldn t recommend this place to anyone.

Poor service

Very very poor customer service

Delicious food, great prices, a cozy atmosphere, and excellent service.

I would not recommend visiting this place on weekends. The food was half-cooked, which was really disappointing. On top of that, the staff was unprofessional and unfriendly, making the overall experience worse. It also took an unusually long time just to place an order. Unfortunately, the service and quality were not up to the mark

10 stars! How is it possible that the two best in the industry work at the same place and were working at St Louis Atrium on Bay today? Of course I mean Aaron and Jessica. They go out of there way to make you feel like youre the most important customers in the world. Tell everyone you know to go to St Louis Atrium when Aaron or Jessica are working.

10 minutes waiting for the server bad service

Maitthe was our server she was good

Ingrid is amazing, one of the best server in the business.

Ingrid is amazing! Can t wait to be back!

Ingrid is lovely. Always give us amazing service. Have been coming here for a long time and the service never disappoints.

Came for bachata night. Ingrid was super friendly and helpful!

My server Jessica was an absolute Rockstar. She was running the show alone and made sure all the tables were well taken care of! She was kind and professional

Jess is an absolute rockstar. Kills it every time. Shes the sweetest soul and so good at what she does. I love Jessica.

I typically am not one to leave reviews, but when I get a server like Jessica, she deserves some praise. Great multitasker, and quick too, really friendly service, she just seems like a really pleasant person to be around. But it was a busy lunchtime, and she was handling my orders and her other customers like a champ, she just made the experience memorable. The food was also better than I have come to expect from most places recently, fries were perfectly crispy. The environment was just about what youd expect from a bar/restaurant, but a good vibe still. Definitely going to go back!

Jessica was fantastic! She provided great service! The best!

Aaron is a fabulous bartender that I can rely on when I need anything and made my tom collins even more fabulous

Aaron was really good at making my drinks and Mojjan was very accommodating at the bar area. Will visit again soon!!

Great job

Great place to watch the game with a beer and some food. Excellent service from Aaron who looked after us really well even though it seemed like a busy Thursday evening. Great atmosphere, recommend

Ingrid was very attentive, helpful, and had a cheerful demeanour. I was impressed she remembered what I ordered when paying the bill since I came with such a large group

Ingrid is the best ever awesome as always

Aaron was a great server, very attentive. Was seated quick and service was great

Aaron made this a great Friday- so funny, kind, great service and an all-around guy! I ll be back!

Hi I went there once and the environment and food was tremendous especially Thea is a very good and friendly server I ever met experience was very good

Amazing Place!! Thea is the best, will come again!!

Thea is the best!! Wheelchair accessibility: Its accessible! Food : 5/5 |

We had the best service with Thea!

Thea was the best at serving us and was really friendly and we enjoyed the food

Thea did a great job with the service . She is amazing and the food was really good. Must visit !! Vegetarian options: Plant based wings

Thea was a great server to us.

The server Thea was amazing with the service enjoyed a lot thank you.

Aaron at the restaurent was AMAZING!!!He is great communicator and talked to me about the difference in the sauces fori ribs and wings. He was also very helpful in talking me threw the app for delivery. Great food and very helpful. Best ribs in Toronto

Good food, and very nice location. Our server Thea gave us a great service!

Nice patio with kind staffs. Thea who was our server was very nice to us tonight! Food

Thea was a wonderful server! Always came with good vibes and came to check up on us with great vibes

Aaron was great!!

Thea was great. Kept the ribs coming for the ribsanity special!!!! She was friendly and extremely efficient!!! Xo!!

Thea served us and she was great!!! Thanks again

Aaron , I like you so much

Excellent service from Thea, will go back!

Aaron was great

Who will say no if a wonderful weekend is started with Aaron here on the Friday night? Cheers!

Thea was amazing! She know everything about wings

Thea was killer

Jessica was really kind and helpful as usual. Vegetarian options: N/A Food : 5/5 |

Jessica is a amazing server and bartender . Her customer service is 100000 percent . Very attentive and cheerful . We need more servers like Jessica . Bartender of the year .

Ingreed and jesica are the best server in st louis bar where they served me the best authentic food.

Was amazing time. Staff member Thea was exceptional. She was super-friendly, attentive with great customer service. I will recommend St. Louis to all my friends. Thank you.

My family and I had the best experience here with our server Thea. Very attentive and the food was amazing!!!

We had Thea and she was so sweet! Thank you!! :)

The food was delicious and Thea was so sweet and attentive! Thank you!

Thea

Thea was great! Super kind and friendly! Yummy food and great service! Food

I love the wings! The variety of sauces olis great, the fries and ribs are also great, and omg the cheesecakes were delicious! Jessica was very friendly and attentive.

Thea was awesome !!

Thea Kid-friendliness: Great for the kids Food : 5/5 |

Had a great time here, thank you Thea for the outstanding service

First time going there. Good service and polite staff. Food was good.

Thea is the best! Great experience. Definitely will be back.

I give them 5 stars for who they are. Sports bar with affordable prices. Thanks Aaron, Ingrid, Jessy (in alphabetical order) P.S. pictures are from the World Soccer Cup Final.

Thea <3 was our server! Enjoyable and not too busy

Thea

Thea is great !!!

Thea was amazing and will definitely be back!! Great food, great service

Ingrid is amazing! Always provides great service!

Maitthe was nice and attentive!

Maitthe was a brilliant server!!

Maitthe was fantastic!

Maitthe was great! Glad they have a plant based wings option

LOVED the service, thanks Maitthe!!

Meitthe

tanks maitthel

Maitthe

We had raw wings and Meitthe took responsibility by apologizing and got us a new batch immediately. Thank you for making our dinner so pleasant!

Meitthe was great!! Very attentive and speedy service.

Ingrid is always greets us well and is very attentive to us.

Jessica is the hostess with the mostest. Always super friendly and inviting. Top notch service going above and beyond to make sure my tables needs are taken care of before I even think of it. Sit in her section and tip her well!!!

Whilst visiting Toronto I happened to pop into St. Louis for a bite to eat. I m a vegetarian and when I asked Jessica what she thought was good on the menu she had lots of suggestions. She was so friendly, prompt service and with a smile! Jessica was one of the best servers I ve had the pleasure of encountering on my travels! Thank you Jessica B.

My server was Jessica b and it was the best service I have received yet. Cheers !

Great food! I usually go for lunch!! Jessica is really great with suggesting great food options. Food

8 stars, because Jessica is the best!

Ingrid is the best!!!

It was very nice :)

Maitthe was wonderful and offered great service!

Awesome server Aaron, he was super friendly and quick and the food was awesome as usual. We havent been to St. Louis in years but it didnt disappoint. Especially their spicy gar par boneless bites! Kid-friendliness: Great for kids. They have awesome virgin cocktails and they were great.

Newish to the area, looking to grab a bit & bev. Got to say staff and people make this place. Thanks to staff: Aaron, Jess, & Ingred

Whatever you do, do not order chicken tenders. You get three tiny things with barely any breading. I gave one to a friend who described it as rubbery and sad. How is that a main? At other places it would be classified as a side. The service was polite but slow. The atmosphere was ok. The washroom was.... Not good. Overall, an underwhelming experience.

Our server Ingrid was awesome. All the foods were great here. Will visit again soon.

She s nice

The server Ingrid is so nice. She welcome me and my friends with a very good attitude!

Ingrid was great! Had the best time!

This place is fantastic! The layout is thoughtfully designed with distinct areas, each staffed by friendly and attentive people. Aaron and Ingrid, in particular, go above and beyond to make you feel welcome. Truly top-notch service! Their selection of local and imported beers is impressive, offering something for every taste. And of course, you can t visit St. Louis without trying their famous Poutine and Pork Ribs simply outstanding! Vegetarian options: Yes Dietary restrictions: Yes Kid-friendliness: Yes Wheelchair accessibility: Yes

Ingrid serves us very nice. She s doing her job very well!!

I recently visited this spot while in Toronto, and it has quickly become one of my favourite places for wings and drinks. I m usually not a fan of potato wedges at other places, but theirs are exceptional crispy on the outside, soft on the inside, and perfectly seasoned. I would come back just for the wedges alone! Our server, Jessica, was absolutely wonderful. She was kind, attentive, and made sure our visit was nothing short of pleasant. Her warm and welcoming demeanor added to the overall great experience. I highly recommend this place and will definitely be returning. If you re in the area, don t miss out especially on those potato wedges!

The wings are fantastic crispy and full of flavor. Our server, Ingrid, was exceptionally kind and made the experience even better. Highly recommended!

This restaurant serves some of the best wings Ive ever had crispy and delicious. Ingrid, our server, was incredibly friendly and attentive. A great dining experience overall!

The wing poutine at St. Louis Restaurant is a standout dish crispy wings, delicious gravy, and gooey cheese curds over perfectly seasoned fries. Ingrid, our server, was incredibly attentive and made our visit memorable. Highly recommended!

the wing poutine is a true treat crispy wings smothered in rich gravy and cheese curds over golden fries. Ingrid, our server, was exceptionally kind and attentive, enhancing our overall experience. Definitely worth a visit!

The bar drinks at St. Louis Restaurant are exceptional each cocktail is expertly crafted and perfectly balanced. Ingrid, our server, was not only attentive but also offered great recommendations. A delightful addition to an already great dining experience!

Thanks to our server Ingrid we had a best experience with St Louis.

I always come here on the weekends and Aaron is always so nice. Jess and Ingrid are also so welcoming, this place feels like home away from home

Thea was a excellent server Very helpfull and acomadating. Food

Ingrid was great

Ingrid gave the best customer service

Ingrid customer server was the best

I have the best service with Thea she gave me the best service

Thea s attention was really nice, 100% recommended

Thea took good care of us!

Thea is the best. Thank you for your service

Thea was so kind to us during our visit! Will definitely come again :D

Five star for excellent service to Thea.

Ingrid....the bomb

I appreciate you the service by the staff named Thea. She is exceptionally good in service delivery.

Thea gave us amazing service and food was amazing!!

It was honestly the best service of my life. This woman deserves a gold medal, because she is always top notch incredible. Love you Thea! Food

Always such an incredible atmosphere coming to this location! Thea made sure to make our experience extra memorable. Will definitely be back!

The is honestly the best! She s one of our favourite servers and this is our favourite location. Everyone is soooo nice here!!!

Good day just wanna swing by and say that the times ive been back at st.Louis the food and drinks have been amazing and My bartender/server thea as been wonderful

Brilliant place, friendliest staff who always make you welcome. Have to give a special thanks to Aaron who not only is a great host and bartender but also treats me like family! Will always visit when I am in Toronto.

Great atmosphere, happy staff, amazing food cant wait to come back with friends and family again. Our server Thea took great care of us, seemed very knowledgeable and enthusiastic, dont see enough people like that these days !

Amazing atmosphere. Great vibes. Aaron was a great host!! Definitely recommend for throwing a stag due. Food : 5/5

Aaron is the best host Gave us such a great experience. Definitely will come back Food

Was told good things about this place and it didnt disappoint! Big shout out to Aaron who ensured that nothing was too much trouble! Food : 5/5

The food is perfect as always. Aaron is a great helpful and very sweet guy. Overall, I would highly recommend this restaurant.

Not a good dinning experience. Forget our drink and took like forever. No knife s for our ribs. Wings were too dry (very well done). Sauce on it was too less (again too dry, even with the sauce ). She even took away our sauce before finishing course(that too even without asking , if she could take it away) . Server : Thea (overall bad) Not worth the money .

good food and friendly service

We had a bite and few drinks before calling it a night. Our server was busy. We ordered some wings nachos and fries

Considering Canadian prices, it doesnt seem relatively expensive, but the taste and service are average.

Maitthe was wonderful! Her timing with the order of our drinks was impeccable. Maitthe also brought out our food with perfect timing. Thank you St. Louis for your hospitality #latinnight

The service here is always amazing! Ingrid is the best! Would recommend!

Aaron at the bar was great

Jessica is great

Matthew GOATed

Maitthe

Aaron is the best

Was there today! Served by Aaron

Maitthe was a great server! Very attentive!

Maitthe was the best!

Aaron is perfect person with perfect attitude in this restaurant

In from out of town and stopped by for some beer and wings. Was fortunate to have Aaron working that night and he was fantastic. Recommended some local brewery beers and good and they were delicious.

Maitthe

Maithi

Best service always! Aaron remains great as usual! Thank you Aaron :)

Overall the place is amazing but there was only one time that I had bad service.

Great food and service! Jessica was amazing!!

We had a birthday lunch at this location and we are very happy with Jessicas service. Thanks a lot.

Great experience. Jessica is a highly efficient, friendly and respectful server.

Good

Thea was a fantastic server. She provided excellent service!

Seeessh very nice service, bussin!!

Great place for wings and beer. Our waiter Thea was wonderful as always.

Great food, fair prices and the best staff in Toronto. Always a great time. Shoutout to Jessica for always providing service with joy and a smile! Food : 5/5

Thea was an amazing person with us always pending when we need something regarding drinks and food and our stay was so pleasant because of her

Thea, our server, is amazing! I will be coming back to the restaurant because of her service.

Everything was great, specially the service. Thea was super friendly and made our experiences even better.

Thea , she is absolutely amazing ...She treated us nicely.. Only because of her we would like to come again here .

Ingrid and Neda were friendly, attentive and helpful on this somewhat busy Saturday. Ingrid even took the time to buy everyone at the bar donuts!! Great location - excellent food - amazing staff!!

We dined in the other night and had Thea as a server. It was our first time at this location and Thea made it a great experience beginning to end!

Thea was a wonderful server and she made our night feel special. Thank you for the great hospitality and we will definitely come back and eat again

Thea Was really nice. Food was good

Best place downtown. Ingrid is amazing!! Beer after work Food

Aaron was my bartender, he was hot and very knowledgeable Vegetarian options: Yes Dietary restrictions: Yes Kid-friendliness: Yes

Great service from Aaron. Will definitely come back.

Had a great server. The bartender Aaron that served us was super attentive and knowledgeable. Hes also kinda hot. Dietary restrictions: Very respectful of our parties dietary needs. Parking: Parking is ample and plentiful.

Thea was an amazing waitress and told us wonderful stories of her life and chicken wings

Good atmosphere. Service very friendly and quick from Thea.

Thea was a great server

Aaron is amazing! Great service. Commands the room and takes care of everyone. Dietary restrictions: Very accommodating Food : 5/5 |

Absolutely awesome place to eat and drink. Exceptional food and reasonably priced drinks with a terrific staff. Ingrid went out of her way to make it one of the most fun times Ive had there

Our server, Ingrid was amazing! Super fun place to go! Appetizers were so good. Beer was cold,! All the staff were super friendly!!

Ive been coming to this location for almost 18 years since they opened. But since Ingrid joined the industry, I became a regular. Shes hardworking, always Serve the customers on time and provides good service. Ive know her for many years and its been amazing. We are all a family here.

Thea was a fantastic server, absolute pleasure to be around!

Very happy with our service thea was a pleasure, thanks again!

St. Louis Bar and Grill. Where everybody knows your name. Well some people. Especially staff like Ingrid. I have not been here in awhile due to various reasons and upon my return, I was greeted by Ingrid who made me feel as though I never left. She never forgot me and made me feel welcomed. Working hybrid has taken me away from my usually 5 days at this amazing bar. The days I am working at the office make for a good excuse to visit St. Louis Atrium. Wings, beer, sports television, music, and lets not forget fantastic 5-star service makes this one of if not the very best bars and restaurants in the nation. Whether you are a regular or a new customer, the staff here make you feel at home. Oh and the wings... My favorite wings by far. Wheelchair accessibility: Wheelchairs may access Atrium via the Edward Street entrance which is right beside the bar.

Thea is goated

Shoutout Thea for the service

Great food and great service by our waitress Thea!!

Thea was an amazing server. Took care of us the night!!

Had a great experience at St Louis today mainly because of our server Thea today! Made us feel welcomed until the end, and was very sweet and helpful.

Great wings, fast and friendly service!

Maitthe, Has been amazing and very kind and very friendly. Amazing food and amazing service too. Will definitely come again! Vegetarian options: A lot of veg options

The food is amazing and the service as well. Maitthe is very friendly and kind. I recommend this place if you looking for good food and good service. Food : 5/5

Really like the atmosphere and especially the food! The service was above and beyond. Maitthe was an amazing server! Definitely coming back for more

Aaron was great

Mattie was amazing

Jessica Is Not Only An Excellent Server but an excellent employee and friend to so many of her clientele. 5 stars +++. Professional, Warm, Efficient, The Package.

Jessica without help does the Best job i have seen and I have been in the business for 45 years . Your other servers and bartenders have help she doesnt. She covers all sections greatly She treats us like family not a customer !!!!

Jessica does an amazing job of handling all the day time custom on her own whilst still remembering regular customers go to dishes and proactively keeping them topped up with fresh drinks. The food is always great too, in particular the fish and chips and the now no longer on the menu deep fried cheesecake dessert.

Favourite spot for wings and casual dining. Jess was great at lunch!

I was there for lunch recently and Jessica served us! She incredibly helpful! Will be back soon!

Jessica was awesome! To see that she was all alone and running the show! Give her 10 plus

Jessica performed the Heimlich maneuver on me and saved my life! I owe this woman my life!