Five Guys in Toronto

Decided to try the poutine and was so happy I did. Great portion huge cheese curd and delicious gravy. My partner had a burger that was equally impressive.

Food is pretty good.

As far as five guys go, its not great but not bad. Staff are generally friendly. Tables are clean but the floor and the washrooms can be a lot cleaner. Tables are all wobbly too. Plenty of parking however. Also all tables save for 3 are high tables which is fantastic if you are disabled and the disabled table is occupied. You can use us the alternative table which is nicely situated IN FRONT OF THE DOOR. The other is essentially IN THE LINEUP. Get rid of these non accessible tables and treat us like humans.

Terrible service for picking up orders. Avoid!

Love going to five guys they are very immerse in helping theyre customers it makes me feel very good and happy how much care and dedication it comes to preparing theyre food its so hot and fresh. Truly enjoyed today was busy but they pushed out my food and delivered a tasting meal.

Quick, happy, yummy.

Always really tasty food here and good service. Only wish it was a little cheaper

It s been 5 years since last time I came here. I like the taste of their burger. Also I think the quality is good.

fries were fresh, but kinda mid. however, the Burgers are phenomenal. large portions as well

Eat there 2 times. Great resto over all.

Wheelchair accessibility: No stairs. Roll right in! Food

Great cheeseburgers and solid fries! Nice and clean space but the A/C was too cold.

It was my first time at this Five Guys location. I know it is silly but my Cherry Coke that day was possibly the best fountain drink Ive had in years.

They should be ashamed of themselves charging $4.99 for the tiniest portion of fries

Great food and good service!

Food was pretty expensive, and they didn t offer any milkshakes which was disappointing for me. However, the food portion sizes were very generous and it tasted pretty good!

Delicious bacon double cheeseburgers! Worth it!

Food was disgusting!!! Ordered through Uber and Cheeseburger was burnt and Ice Cold!!! Fries were raw and burnt!!! Food : 1/5

Came here with my extremely well trained service animal (Belgian Malinois) because I have extreme anxiety. The restaurant was virtually empty with 2 or 3 customers at the back. I didnt bring his identifiable harness because it was peak heat 30+ degrees. The manager lets me order despite seeing I have a dog and as soon as I sit down proceeds to tell me to leave. I explain that hes a service animal and hes allowed to accompany me in the restaurant. He tells me only blind dogs are service animals. I explain to him thats not true and that I know the law very well and this falls under the AODA act which I offer to show him relevant sections. He says no thats not a service animal. My dog is trained to open automatic doors which I show him see hes well trained etc. Still refuses me right to entry and starts to lie straight to my face saying Im bothering customers. Would love for the footage to be looked at because my dog never came close to a customer. Ill never eat here again because who would eat in restaurant that treats service animals and people with anxiety this way. Thanks for ruining my day.

My kid loves the fries here, I try free dry roasted peanuts -they are too good!!!!!

Can you believe that they dont sell MILKSHAKES??!?? Unacceptable FIVE GUYS!! Food

Nice, clean and bright space. A bit of a lineup but it went quickly. Food came up in a reasonable amount of time. Quality was good, as usual. Good experience.

Both of us had acid reflux that night

Normal burgers are two patties, while little burgers are a single patty and enough for most people, especially with fries. On weekdays, super busy because students are on their lunch break. Try to get there before noon if possible. Indoor seating is limited and quite tightly packed. There are a few high tables for standing while eating.

pls turn on the ac

Great staff. They are really kind and try their best. Love the burgers & fries here.

Great spot for burgers, fries and peanuts! Little burger all the way( a bunch of preselected toppings). The peanuts are a nice treat in store! Perfect amount of salt and crunch! Wish they had the milkshakes but its a great burger that hits the spot each time!

I love the cheese burger and I love the drinks along with the FREE PEANUTS!!!!!!! I love five guys Kid-friendliness: Its nice to have customized burgers

Good food, great location after shopping nearby shops with ample parking. Encountered an issue on a recent visit but was promptly resolved beyond my expectations!

Nice place clean and best service we get

Are you in the mood for food thats half the quality of Costco but for 4 times the price then this place is for you. Overpriced trash and I have no idea why anyone would come here. $32 for a burger, hotdog, 1 fries order, 2 drinks.

Been to Five-Guys many times and always get great service. This experience was no different. We unfortunately had an issue with our order (never happened before) but management quickly rectified it, going above and beyond in providing a great customer experience. I know when I go to Five-Guys Im going to get quality customer service. The fries, burgers and peanuts are fantastic, that the only thing Im not fond of on the menu is the way they do their cheese for the burgers as theyre not melted. I hope they change this one day as I feel it would be the one area they can improve upon. Kid-friendliness: Drawings from children in the community are on one of the walls and its a nice little touch that goes a long way.

Not bad the fries always delicious. when you take their burgers home they can be a bit of a soggy mess. Not a fan of paying 25 dollars for a burger regular fries and a drink. Kind of insane. Maybe they can partner with Klarna was we can break it into 4 easy payments or something.

The buns need to be toasted wayyy more because now right when I pick it up everything falls apart and bun is soo soggy and gross. The burgers here used to be amazing but now everything is rushed. Buns need to be toasted like they used it be before

Parking: 10 out front, more available Food

3.5 Stars Food is really good and service is OK. Guys please keep the washroom doors closed at all times. There s a odd/putrid smell as soon as you enter the store. A mix of cleaning detergents and toilet smell. It s been like this for years. Also the employees don t take the time to clean the tables. They re always dirty with peanut shells, even when it s not busy. Also the fries are very oily.

Brutal service at the Laird location, big fans of the food but based on the poor customer experience we wont be ordering again.

Went here for lunch and waited 30 minutes for a burger and fries. The cooks serve orders in random and skip orders. When asked why we were skipped, we were given rude attitude from the employees. When the food was ready the cooks threw the food in the bag like a piece of garbage. Wont be back to this location. Train your employees basic manners they are running your business. South st burgers is close by save yourself the hassle better service. Zero stars

Great service, excellent food, very treat and awesome portions for a good value

The atmosphere is barren, cold, and dirty.... like cafeteria run by random children The fry portion is double the normal Drinks also large and bottomless Burger cheese is velveeta Hot dogs are split in half, and 99 percent salt Lettuce wrapped burger is the way to go if you are GF.... but I go with bacon cheesburger The taller hi-top tables they just added are foolish for kids and adults alike. Truly a stupid move. Entrance vestibule is also giant waste of space. Wall signs and hangjng signs are filthy, warped, yellowed, greasy, and wave with the heating system. The franchise owner needs to wake up. Nonetheless.... i eat there monthly, with one eye shut. The cajun fry seasonjng should be avoided.... it is monotonous, dry, and occasionally rancid. They should offer a seasoning salt like Tony Chacheres instead.... more suited and tasty Vegetarian options: Lettuce wrap w veggies.... ADD VEEF N BACON N CHEESE !!! WAKE UP , YOU SILLY VEGANS!!

Food was good

I m a huge fan of five guys but this location continues to disappoint with the quality! Just not same as other locations!

Good location. Team was friendly and quick, food was good.

Always great!!! One of the bests!

Good

Order here for the first time today and was shocked at what I saw. I arrived ten minutes after opening and ordered my food. There was another customer waiting for food. I saw the customer go up to the staff member and say something. Next thing I saw the staff member walking over to the corner with a broom and dust pan. I then see a mouse run across the restaurant and into the area where they were preparing our food. Staff seemed unfazed and said nothing. Just continued to work like normal. Never again will I go here.

It wasn t as good as I remember it, but the fries were nice! Got a cheeseburger with lettuce, pickles, jalapeños, ketchup and mustard. They didn t have shakes at this location.

Meh

It was a good burger. I like the fact that it wasnt overcooked. They gave me enough fries to choke a horse The restaurant looked clean and organized I would go back for

went for the first time and ordered bunch of burgers with large fries. I thought they would come as a combo like other fast food restaurants but they werent.. They dont have combo option so they charge separately. When I saw 55$ bill for 2 people, i was surprised. On the other hand, burger was delicious and gigantic. Fries were plenty and we could not finish them. I heard that this place is famous for its fries but our fries tasted somehow old and soggy. Cant say that I liked their fries but burgers got okay!.

Wish they had milkshakes like other locations

Got my burger in a bowl to save on carbs, such a better option than a lettuce wrap, less messy. Staff is very nice as well.

Saw several mouse traps in the restaurant. Disgusting! Felt like vomiting the whole evening. This place should be closed until the infestation is taken care of.

RED FLAG - Felt sick and vomitted after eating here yesterday. It is not clean and there are mouse traps around. Not sanitary at all. Still feeling sick today. Will never eat here again.

Theres a reason 5 guys is still around and going strong: the quality and taste. Still one of the original and best smash-style burger with top notch fries.

Quality food... fabulous fries. Burgers and hot dogs are both great. A good amount of seating with views of the street. Parking: Plenty... very busy plaza though. You may need to walk about 25 meters to the door. Kid-friendliness: For sure. Wheelchair accessibility: Yes!

Worker was rude and unwelcoming but good food

By far, the best Five Guys location in the GTA. The staff is very friendly and hardworking. The burgers are well priced and tasty. The fries are great as well. I highly recommend this location.

Grabbed a quick burger. Food was great. Workers were great

Amazing food. Exactly what Id expect from a Five Guys.

Always such great and friendly service. The food is fantastic and consistently good as well

Good fries. Little bit expensive. But hey, its five guys.

The bacon cheese burger was OUTSTANDING!!!!

More like this place should be called 5 Guys Fries & Burgers

One of the best burger joints in the city

Excellent experience.

staff are so nice here. food is amazing. and the have cherry soda!!! Parking: lots of free parking Kid-friendliness: take extra time with children.

Really really good burgers. Good enough fries. Peanuts while you wait.

Burger and fries are perfect, my son loves this place and i like their free peanuts!

Good hamburgers, good atmosphere with good music, kinda expensive if you compare it with other hamburgers, but the quality is pretty good.

I ve tried em all. All the so-called best burger joints, and Five Guys is still the burger for me. It reminds me of a place in Manhattan called Cozy Soup and Burger that I loved.

Juicy :-)

Burger was properly smashed and cooked with a nice tasty brown crust. Did take out and the foil wrap kept food hot but the bun was soaking wet from steam. Sadly, That fresh bun was a sponge and ruined an otherwise perfect burger. I think it would have been a 5 star burger if i ate it there instead of at home. Prompted tip at the cash. Not sure how i feel about this. Feels a bit cash grabby but everyone is doing this now.

Anything here is good to go

Great burger and loads of fries, well done guys

Great fries

Burgers were very small. Fries were soggy and greasy. Service was great. Parking: Busy spot near beer store and Tim hortons

Chips was burnt, but the burger was amazing ..... had a stuffy smell

Great Burgers !!!! Always good service, the staff is super nice !! Food

Ordered the veggie sandwich. Was basically their grilled burger toppings on a bun not a true veggie burger Vegetarian options: One veggie option is grilled onions, mushrooms and peppers on a bun Kid-friendliness: Great kid sized burger and hot dogs

The best Five Guys

The burguers are awesome!

Always known about five guys in the Uk, imagine my excitement when I saw it in Canada !! The only letdown is that they don t have MILKSHAKES which is what I was really looking forward to, burgers and hotdogs still bang though

Preoccupied staff, one of the burgers was just the wrong one(junior no cheese instead of cheeseburger)& dressed wrong, the other was just completely undressed.

Super fresh fries and juicy burger!

Very good food, and nuce spot for family and friends . Parking: They have parking but not a lot. Kid-friendliness: Good for kids..

Great burger spot in Leaside on Laird, with free parking. Part of chain, but good service and friendly staff. Can personalize toppings and of course lots of fries when u order.

It is my first time to order and try Five guys. I was expecting it to be good but turned to be disappointed after two bites of the bacon cheeseburger. Food was tasteless, tho having all the toppings and sauce. To compare it with other fast food Burger King has a better taste.

Amazing! I love their hotdog and fries.

I ordered pickles mustard and mayonnaise didnt realize they gave me pickles mushrooms in mayonnaise

Friendly staff good music

I think this location just improved SO MUCH. I cant tell who the new staff are, but whatever they changed, its a really positive one! I ordered a Little Burger and small cajun fries and they were all delicious!!! I even got a free bag of peanuts, which hasnt happened before! The fries came in a seperate bag too! SO MANY FRIES! I feel spoiled. Thank you, staff at 5 Guys!

Its good but expensive

The food is always reliable at Five Guys, but todays (Sat, Jan 8 at 2:00pm) service was remarkable. When I first arrived it was obvious the 3 people on were working their way through a slew on online orders while also tending to walk-ins. Now I could complain about slow service because the place was so obviously short-staffed, but Im not doing that. I mean for crying out loud, its the height of Omicron, and everyones off sick. Instead, Im writing to share the remarkable teamwork and striking competence the workers showed. The 3 never stopped the entire time I was there, and a steady stream of delivery orders and the like flowed out the door. Not only was the energy of the workers remarkable, but the 3 of them carried out the collective task of serving customers like clockwork. The minute one task ended for a team member, they were immediately looking for the next to accomplish and none of the 3 had any need to communicate with the others since it was clear that all 3 knew their jobs cold. Based on what I observed, and the amount of work those 3 put in while I waited for my food, if theyd had a team that was even a smidge less competent or even slightly less in sync with each other, this location would have collapsed today. I hope the young people working today see this, since I have a feeling theyre all going to go far in life.

Cant go wrong with five guys. Make sure to get the Cajun fries mmmm.

Burgers are generally nicely prepared and staff are friendly. Too bad they got rid of the free peanuts!

Never disappoints. Best burgers and fries ever!

Burger meat tasted like nothing.. literally felt like i was eating lettuce.. i asked for mayo and didnt even notice if it was on the burger. WENDYS IS WAYY BETTER and cheaper.

Burgers are not worth the price. I had a bacon cheeseburger which tasted very bland. Wouldnt recommend.

Better than 4 guys, by a factor of 1!

Please get milkshakes

The food is delicious and the burger is large and filling for just about anyone. You honestly don t need to get a larger size than Little for the fries because they over flow it anyways and my friend got a size up from me and I really couldn t see a difference in amount. Overall such good food and relatively fast for the quality.

Five Guys product-wise is solid, they make great burgers. On my first visit since the pandemic panic 2y ago, I had a slight hiccup with missing toppings (easily fixed as I was dining in-store) and missed the usual bags of peanuts while waiting for my order. Hopefully they will return, soon!

These guys the real gs

Typical five guys food but the staff are nice :)

Awesome burgers for quick bite. Short lines.

Love their fries and burgers. We can order one regular size fries and it serves two of us

Good but not great. Doesnt quite match all the hype.

I regularly order the fries as they have been quite amazing. However, my last order the fries were cold and dried up. I sent an email to give guys but I got zero response or acknowledgement. One bad experience has me doubting going back. Its not good to ignore a customers comment.

Burgers are always freshly cooked. The gentleman who took our order is nice and even gave us extra fries without me asking. Great and beyond customer service.

love five guys, honestly this place speaks for itself. The extra fries is what keeps me coming back

Clean, eating area a little small

Theyre good for a burger in a hurry.

Excellent humurgers

Today a lovely young woman made my burgers... she was very meticulous and balanced with the topings....the result was a very enjoyable experience where when we were eating the burgers the toppings did not fall out all over the foil....very nice...thank you

super disappointed to find out there was no milkshake at this location.

Their french fries remind me of those old chip trucks at the side of country roads/gas stations, soo delicious

Yummy burgers and fries

Clean and spacious place Very fast and efficient employees. Wheelchair accessibility: Easy access in and out ground level Recommended dishes Burgers

Gave us the wrong burgers. Not a surprise as the servers werent paying attention while taking my order and making the burger. Really disappointed because the Five Guys on York Mills was great. Will never go back.

Too good

Excellent as always

Good smash burgers that are always consistent and tasty. Cajun fries are delicious and they toss in extra with every order which is a nice touch. Id recommend skipping the hot dog as its overly salty and the bun gets soggy quickly - the price is high for what you get. Stick to street meat if you are looking for a sausage/hot dog.

One of my favourite hamburger places..friendly staff, good portions. Love the fries. Dietary restrictions: Dont go if you have a peanut allergy. They have bags of peanuts for you to take and use peanut oil for cooking.

supreme, best burgers!!

Great food and friendly staff

My boys love their burgers and cajun fries. I appreciate they accommodate our mushrooms allergy. I know. Its not common.

It s been a while since I ve gone to a five guys as a tad pricer than some places. Service was great here, the place was clean, and the food lived up to it being consistent and a solid burger. Def priced right after the experience solid 4/5

Maybe it was just me but it didnt sit well afterwards

Parking: Might be hard to find a spot near the restaurant during peak hours Food

Busy when we arrived for lunch but got a seat right away. Food was delicious- especially the fries. The place could have been cleaner (over flowing garbage and dirty tables)but I think they were under staffed. Would not stop me from going again.

By far my favorite burger spot !! I mean talk about a classic cheeseburger with fries and coke this is the place to get it !! Grade A meat and they load you up with a bunch of fries in the bag !!! Love this place ! And the staff is super friendly ! Awesome burger spot ! Like no other !!!

Nice and clean place. Visited around noon on Saturday and it was not busy at all. I am happy we found this place.

Havent been here for a while so I took my son and his friend. The burgers are still awesome and overflowing fries still happens (two teens and I couldnt finish) the place is actually fairly big once you are inside steering was very spread out and the place was clean overall. If it were closer to me I would go much more often.

Good food, quite pricy

Kid-friendliness: Super kid-friendly. Plenty of high chairs and small size burgers perfect for the littles! Wheelchair accessibility: Wheelchair accessible