KFC in Toronto

Newsline so long at this KFC Taco Bell that I have time and sit to write a shity review Ive been in line for at least 11 minutes and it hasnt moved absolutely ridiculous dont go here to the new KFC Taco Bell dont go

Service was great! And they had spicy chicken

Even after renovation the quality is shit. If you want good KFC go to Sheppard west of birchmount. And if you want good taco bell go to birchmount and ellesmere. I waited in like for 20 minutes. To have to wait 17 minutes for TWO SOFT TACOS. They were the worst tacos I ever had and reminded me of why I stopped eating tacos in the first place.

great service and great staff

finally KFC is comeback with its original food quality and environment. nice place to visit for real chicken and burgers! please put some baby high chairs

This crap is trash it says it closes at 1am AND WHEN I GO THERE AT 6pm ITS CLOSED BUT THE DOORS ARE OPENED AND LIKE 6 PEOPLE STILL THERE

It s closed

Incompetent managers running this place . Delivery has not been available for 2 hours since the store opened . Cant even call them to ask when it will be available because the store wont pick up the phone . Wish the stupid kfc website would let me order delivery from other nearby restaurants and not just the absolute closest

KFC being halal now is definitely a nice change, but the food overall is just okay. The taste is decent nothing mind-blowing but still enjoyable for a quick bite. However, the sandwich is lowkey tiny for $11. Feels like shrinkflation is hitting hard, and the value isn t really there. It s not bad, but for the price, it s just mid. Decent if you re in the mood, but don t expect to feel fully satisfied. Employees are amazing very friendly and nice, atmoshpere tho little bit dirty ngl

Closed for renovations

They are closed for renovation and did not update on the map.

Navdeep s customer service was amazing, food was fresh, will definitely visit again.

Food quality is fine. You get what you pay for; tasty and quick. I dont enjoy dining in since the tables always look unclean.

We stopped going to the KFC because many times their chicken was very dark. Meaning the oil was not clean regularly and they cut their pieces in half so instead of getting a whole thigh you re getting half a thigh. I don t understand. I don t know if this is the new practice or is it just this location?

I placed an order online when I reached there after 25 mins.. they started preparing my order after waiting another 10 mins coz that cashier wanted to speak to his colleague.. the store wasn t busy at all

The fries were very good, friendly cashier.

Nice clean environment, friendly staff. Parking: 1374 Kennedy scarborough Recommended dishes Chicken Sandwich Parking space

What time is the dine in open until

Im a fan of KFC, but the experience at this location was awful. After making a mobile order and waiting some time, I asked them, and they said they didnt receive the order. My account was charged, and I had an order number so I was confused. I showed everything to the staff and they were skeptical, and told me I had done something wrong... I had to contact my bank to get refunded the money. After, I asked again, and they said the system is unstable, contrary to the first time, which they blamed me. The service here is not it. Also the atmosphere looks like it hasnt been renovated since the 80s, and there seems to be some quality production issues with the food as well. Avoid this restaurant, or at the very least, dont mobile order at this branch!

Disorganized. The taco bell menu is small and barely visable

True food is average. But the customer service is superb. Nafdeep at the counter is great. I asked his name just to leave a review!

Run down place.

Slowest worker ever

I ordered through the drive-thru and was told to park and wait for five minutes. After waiting 15 minutes, I walked in and repeatedly asked the front staff about my order. They ignored me each time. On my third attempt, one of them rudely claimed I hadnt placed an order and told me to speak to someone else. The employees here provide the worst customer service Ive ever encountered. They should be replaced or seriously trained on how to treat customers properly.

Its halal ! Dietary restrictions: Halal available Food : 4/5 |

I visit KFC occasionally and found the food to be quite nice. The customer service was good, and the atmosphere was pleasant. However, one area that could use improvement is the availability of napkins. They only provide napkins when requested and then only give one per person, which isnt sufficient. Overall, a good experience but they should be more generous with napkins.

Fantastic and super efficient service made this a great visit. Awesome!

After a very long day, stopped at this KFC for a bite and was pleasantly surprised by not only how hot and fresh the food was, but how amazing the gentleman who was working the front cash was. It is rare to see such kindness in fast food service these days. This experience brightened my day. I wish I caught his name, but it was around 530pm on May 30th. Thank you for the excellent service

Mess up the order!

Stopped by this KFC and had their routine chicken, sandwich, and large fries. The chicken was perfectly crispy on the outside and tender on the inside, just how I like it. The sandwich was flavorful and packed with delicious fillings, and the large fries were hot and crispy, a perfect accompaniment to my meal. The location was clean, and the staff was friendly and efficient, ensuring a pleasant dining experience. Highly recommend this spot

Stopped to grab lunch with the kids. Place was not busy. Chicken and fries were soggy and not fresh. First visit in Toronto and not really disappointed. Never tasted kfc so bland and Im a huge fun.

Not picking up my call Worst thing happened to me today. Very disappointed!

I got the 14 chicken pieces bucket and it was absolutely horrible. The pieces were so dry, they just reheat the already cooked chicken it s not even fresh. What a waste of money never going here again

The worst location in North America.

Its KFC! You pretty much know exactly what youre getting there. The manager today had pretty nice customer service though!

Navdeep Singh is an awesome shift manager he will seriously take your order to heart and makes the dine in experience feel like top quality Y2K service! Thank you and your whole team for making my lunch break so much better!

Small pieces of chicken, slow service and bland gravy.

Stood in the line for more than 10 minutes, and believe or not, there wasnt a single soul at the counter. This place look abandoned.

Served the food without a tray paper for a kid

Chicken was bland didnt even taste like kfc and pieces were so small now,

Sometimes a KFC poutine is simple enough to bring comfort. Nice, large and squeaky curds.

Poor service at this KFC location. Delivery orders are always 30+ minutes late. One time it was close to two hours late. Store didnt even bother to call me to let me know it would be delayed. Avoid ordering from this particular location if possible. Update: KFC App doesnt give me any choice in choosing who fulfills my Delivery Order and it forced me to order from this location. Order was over 40 minutes late this time. Every single time an order from this location is delivered late, and not just 15 or 20 minutes late. Never any calls from the store to warn that they are running late, no apologies for poor service. This KFC location has to be the worst run location in Toronto. Management is awful and has no standards. KFC really needs to look at this restaurant as it is damaging its company brand. Also the App needs to have functionality to select which location fulfills your order so that people can avoid this location.

Extremely slow service at this location. It always takes, at minimum, 10 minutes in the drive through line no matter when you come. The food tastes just like any other KFC location, but the service at this location needs massive improvement.

I so pleased after visiting to this restaurant. I was so tired and exhausted because of my busy day. But when I reached to this store and was waiting for my Tuesday special i was keep smiling after seeing the guy at the front cash. oM goodness he was so genuine, polite, friendly, humble and helpful and so on He must be Navdeep. he was greeting everyone with a great and big beautiful smile. He took my order so correctly and satisfied me after offering a small gravy for a dollar. When i was having my food in the dine in area other customers sitting besides me were keep talking about that cashier s good service and his smile i was so happy to heard that.. keep it Up Navdeep

I would like to mention a problem that is frequently encountered in such businesses throughout Scarborough, and this is a very important issue. Cleanliness and hygiene are very poor. From the dining areas to the tables and chairs in the rooms to the filth on the floors, the toilets are terrible, you cant even go in to wash your hands, the places look like they havent been cleaned for months, the Outside of a place is dirty. The hygiene of the food provided there is questionable and you cannot eat there. I would like to express a problem that I frequently encounter in such businesses throughout Scarborough, and this is a very important issue. Cleanliness and hygiene are very bad. The tables where I eat are bad, from the stains on the chairs to the dirt on the floors. The toilets are terrible. You cant even go in to wash your hands. The outside of the place is dirty. The hygiene of the food prepared there is questionable and you cannot eat there.

There s really is better KFC locations out there. This location in particular needs to work on their customer service, cleanliness of the restaurant and accommodation for all customers. For Dine-in. The staff there is very unprofessional when dealing with constructive criticism that can help them in their restaurant chain. I am so shocked by the lack of service to the general public. Truly am disappointed in this location as it can become better Wheelchair accessibility: There s no wheelchair accessibility in this location.

Great service and food. Especially Navdeep very helpful.

Food not fresh looks like ive got leftovers from yesterday...fries not fresh..very oily...the chicken is worst bad service...

Love to visit, always best Parking: A lot parking spot Kid-friendliness: Nice environment Wheelchair accessibility: Great

Nasty place with nasty food. Really scraping the bottom of the barrel

Navdeep is very good service. Food is good too. Price is good. Food : 5/5

Chicken was good however the coleslaw was not fresh.

This place is filthy along with dirty tables stinky bathroom. PS only one bathroom is in service. I suggest people complain to KFC head office not on Google. When we complain and wine here it doesnt do anything.

Disgusting, found long female hair in my EXTRA CRISPY CHICKEN. Must have gotten in the batter! The chicken is also VERY slimy, LIKE THE LITTLE FAT DUDE @ COUNTER SERVING THE CHICKEN! #BATTY

Worst location ever. Placed an order for a chicken bucket and waited for 20 mins. They dont even remember what the order is. Worst customer service experience

Stopped to get a bite to eat from Taco Bell. Always 2 soft taco Supremes and a chicken breast. Love the taste and the speedy, friendly service.

Good

The washroom at this location smells horrible, a restaurant washroom shouldn t be that nasty. Make sure you don t need to used the washroom when you go to this location.

Unhealthy and oily chicken Worst food i ever had !! Never recommend this place !!!

Washrooms didnt have soap. I wonder if the kitchen does. Not the first time.

Drive through is usually pretty good but lately I ve been using the app to order ahead and pickup and unfortunately it seems they only make your order when you arrive and keep telling you 5 more minutes. Sometimes waiting 15-20min after the pickup time. I recommend not using the pickup option.

This is the worst location in the city. They never make the orders correctly. 3 times in a row I order from them, and they always give me the wrong order. Do not go here until they change the staff and management. Literally they dont care about the quality of service they provide.

I paid $13.99 (before tax) for a famous bacon chicken sandwich combo. They forgot the chicken in the sandwich. The fries were cold, almost frozen cold. The only thing they got right was the drink. Would have been better if the drink was as cold as the fries. Whoever owns this KFC should really look into whos working here. Actually the worst thing that has ever been served to me. And I paid $15.81 for it.

I usually don t mind waiting in line, especially when there isn t a lot of workers. But I waited 10 minutes in line and another 3-5 minutes at the cash and still never got to place my order and there wasn t even a long line to begin with! (3 people in total including myself) Short staffed, unorganized and people keep asking about their order. Order from the app or risk waiting an eternity just for something simple

Very poor food Vegetarian options: Poop

Chicken was half the size compared to what KFC use to provide, but sadly isnt the worst issue. The quality of the food wins as the worst issue, considering my lady and myself both got sick within half an hour of eating the food. Save your money, and your stomach, avoid the nasty food this location gives out. Probably should be inspected by health officials.

It was ok. It was real chicken in the sandwich. Popeyes makes a better product.

Love KFC

Ordered the new limited time xtra crispy chicken 3 piece box tonight on the Uber Eats app. What a very nice surprise, the chicken coating was so crispy and had a nice flavour of spices. Doesnt taste like the kfc when I was a kid, but it does have extra flavour. I want to say curry and some other herbs, maybe you can try it and see what you think. Overall the nicest kfc chicken experience I have had in 20 years! I recommend you try it!

Great service and food.

I think yall fry your chicken Wellll Doooone!

Very disappointed it sure didnt taste like KFC at all. The gravy was bland, chicken was very dry makes me wonder what breading recipe they used it just wasnt the same, the chips were limp & tasteless. Turned me off KFC.

Hands down, worst kfc and worst customer service. They don t deliver on time and never pick up the call

I dont understand one thing. Whenever you go to another KFC, chicken pieces are very small but over here they are big and yummy and the food makes you satiated. They are fast and their washrooms are almost clean. Parking: Enough for cars but not for many vehicles.

Average KFC above average staff, always friendly and never short you on the portions served. Kid-friendliness: High chairs and no cares Wheelchair accessibility: Meets legal requirements bathroom might be a bit difficult

Great service by navdeep

Worst restaurant with worst servers and waiters with bo sense KFC management should hire new ones at the drive thru window very pathetic customer service

I usually love kfc but I find their portions getting smaller

short on stuff

Arrived there at 10:30 on Sunday they close at 11. Refused to serve me with 3 people all working in the back .

I m giving this place a 3 star because I watched one of the workers touch the cheese of my poutine with his bare hands. And I m talking his whole palm to compress the poutine, so everything fits. They have good customer service and they made a new one, where he didn t touch the cheese. But he still wasn t wearing gloves. Other than that this place is okay. They just gotta work on preparing food with gloves. ( for people who don t like their food touched with bare hands.)

Ordered a twister box meal today. I watched the guy in the back make it and Im not too sure he knows how to make one. It wasnt prepared properly and he looked confused folding it. Probably not going to come back. The front cashier was pleasant.

The location is extremely busy here depends on the time of visit and the parking here are problematic for getting in and out. The staff here are friendly but slow serviced. They are quite busy enough so every time I get is hot & juicy and never disappointed. I recommend drive-thru here if you wants to be quick in and out of this area and avoid parking.

Lady behind the counter went above and beyond!

Nandeep working the drive thru window is amazing, super nice and got our order perfect. Thanks!

The chicken was not fresh. Tasted bad.

This location is absolutely the worst, the tables were unclean, my chicken was cold tasteless and disappointed bcz it used to be more better. Most of all u the place does not smell like fry chicken, the pre-fry the chicken and put it in a steel case which makes no sense. Plz anyone reading this... Dont waste your money; get Popeyes

Nice location but old premises

Lost my receipt and could not do survey but still wanted to write a kind review for a particular employee named NORA. Very friendly, patient and efficient. She is doing an excellent job, always friendly with customers. THANK YOU NORA!

The manager there is so ignorant was just at this location there s serving cold Tacos to people cold chicken and french fries that have been sitting there for an hour. Please stay away from this KFC at all

Service was good and a nice, relaxing atmosphere. Zinger sandwich was kind of dry and lacking flavour. Tried their new fries and they are ok also. One of the nicer locations.

Whenever Im close by here Ill use the Drive Thru. Im always fortunate to run into Navdeep. Hes courteous and friendly. Good guy.

Disappointed with the size portion of their 6pc bucket.

Amazing, thanks sooooo much u guys are great thank you for all ur help

I cant find the words to explain how dirty, filthy the washrooms were. I wish I wish I would have gone before eating. I know that I would have left immediately. Were from out of town and Ill be back for more medical procedures. You will never see me in this restaurant. I mentioned it to the employee at the counter and he really didnt care. I hope the Manager thinks differently. KFC should be embarrassed by this location.

The staff was friendly, polite and the food was great. I normally go here on a Tuesday because of the special (2 piece chicken and fries) for under $5. I get about 4 to 6 specials to last into the next day.

I was waiting for someone, so I popped in for some poutine. It was good.

Waited 30mins for an online order

2 small cookies was $3:50 and 2 piece chicken was like 2 big chicken nuggets. Totally disappointed and the those 2 chicken cant even fill a 5 year old.

Service is worst than awful. We placed an order online at 10:30 pm, and the closure time came and they didn t know about our order. Moreover, the facilities are unpleasant.

Apparently they started charging first so they dont have to deliver. Ordered food at 5pm for 5:40 delivery. THE FOOD NEVER CAME. Called customer support, they were useless and said to call the store. Called the store multiple times, they picked up and hung right back up or allowed the phone to ring out. Called customer service back and told them, they cant do anything. They apparently dont have team managers or escalation paths- why do they exist? Moral of the story, stay away from here.

Ordered 6 pieces chicken but give me 5 extra small pieces.. good job kfc worker in this branch you guys did a extra bad job

Enjoyed the chips and chicken

I ordered online. Everything is fine except the delay. May because it was a rush time. But, the staff are very nice.

Its KFC what can you say

According to google restaurant was closing at 11 pm bt the staff closed at 10:20 pm, we went to drive thru, no response. Then we checked the front door, closed. Staff was ignoring us

I believe it was Nav. Great service!

We received absolutely lovely service from what I think might have been the manager? He was exceptionally friendly and made our night! Dietary restrictions: Offers lightlife plant-based chicken sandwiches

Perfect

Called 8 times to place a dilivery order inbetween 8 n 830 pm not once was my call answered but on the last time they actually picked up and hung up the phone on me I will never order KFC again

We got bad experience in this location, the manager yelled at us because we purchased a big order.

This is the WORST STORE FOR DELIVERY. IVE BEEN WAITING ALMOST THREE HOURS FOR MY FOOD. Sadly, this isnt the first time either, you call head office they transfer you to the store which NEVER answers the phone ever. You call back over and over and get transfered or head office says theyre going to send an email. How can I speak to the manager at the store if they dont answer the Phone.

They take about 20mins to prepare my order without telling me, is this kfc a fast food?

Ordered online, picked up without any delays

Its KFC so the chicken is good but the issue is that sometimes the service is absolutely terrible one time I ordered online and set the time for 7:30 but when I arrived it still was not ready and I had to wait until 8:00 for them to finally give the order to me. But overall it is a good place

Never enough toppings on fries supreme

Great food staff were very helpful keep up the good work .

This location is absolutely terrible! The chicken is very small, mushy, and so oily! Fries were good.

Ordered 4 piece combo meal to go. Coleslaw was missing. Fries tasted awful (limp, cold & stale) - like they had been sitting around for a long time. Piece of breast meat was very dry and tough. Chicken overall was bland - not tasty. Very disappointed.

Terrible experience. Never going back. Got 4 piece combo takeout. The fries were old and stale - not even close to fresh. She forgot to include coleslaw. Small bland chicken pieces were a little mushy. Received chewy and dry chicken breast. Charged over $13 for this. Never again. Diet Pepsi was good and service was fast.

Parking: Almost none Wheelchair accessibility: Not great

They are everywhere and having a great taste

Drive through attendant is very helpful and friendly.

Pop machine ice was out. Advised staff and was given a cup of ice. Food took almost 10 minutes to receive. Steak burrito has 90% bean with only 2 pieces of steak at the bottom of the burrito. Washroom was disgusting, told the staff before eating and they did wipe it down for a woman to pee. But that was disgusting. With all female staff, my question is, where do they go?

Very bad customer service. People work here don t know how to treat with the customers.

Had taco bell. Same as regular taco bell. The low score is for the yucky sticky tables. Not sure that its due to being unclean though. Im thinking its whatever cleaning solution they use is eating the varnish on the wood paneling.

Not even single table was clean. Worst dine-in experience ever

Worst experience, spoiled my taste buds. Not fresh. Yak thuuu

Chicken was extremely dry, couldn t even eat it. They also managed to forget my bean burrito somehow. Extremely poor experience here considering only 1/3 of my food was edible.

I was accompanied by my nephew, I dont like fast food.

Honestly the only reason I didnt put 5* is because they recently made paying with card in their drive through more annoying recently. Unlike almost every other fast food drive through, for this KFC specifically, instead of just a quick tap and done, their system asks you for tip%. Its just a minor inconvenience that makes me just wonder why...

Nachos are so good. Wait time was long but food made up for it.

Mondays buy a taco, get one free

Drove into the drive through to get two specials, there are large insects on the wall of the whole building and you wonder if that is the outside, how does the inside look. Popeyes garbage in their drive though, LOL. when I paid, the machine asked me to add tips, unreal, this is just too much, why should I pay tips in a drive through????Went home, the chicken smelled awful and tasted off, straight to the garbage, do not recommend, I think KFC in general went down the drain in quality and cleanliness.

We ordered Tuesday special here, and actually most of the customers are ordering the same :)

Always the worst quality at this location. I just spent almost $11 on just a chicken sandwich (no combo) on a barely toasted bun, with a literal pound of mayo and a single piece of chicken that doesn t even cover half the bun. Go to Grand One Chicken or Rowdy Bird instead, they give way more value for the price.

Definitely got a pest issue in this store, large bugs all over the drive through area, disgusting but do you know what is more disgusting, the food. The chicken smelled really bad and it tasted even worse. Is there anyone managing this store? Shame on you.

Store time Not accurately showing

Just cause. Why do you people never answer the phone. This is effing anoying. I order here all the time. You need better Customer Service

Very rude staff, always forget to put items in the bag for my order, especially a worker named Reetu, she has forgotten to add order items in my bag 3 times now. Forgot my salad twice, and today she forgot my fries. Also please learn the difference between ketchup and hot sauce. Every time I ask for hot sauce, they give me a fist full of ketchup packets.....

Bought $50.00 plus in chicken and chicken poppers fries and salad had one piece of so-called chicken could not eat this. No consistency breading was disgusting did not even stick to chicken. I think it was missing most of the spices. If you buy here it s your choice I know I will never buy KFC again. Former dedicated buyer. That was the last straw of cheapness. To bad I can t give it a zero I would give it 10 of those.

KFC is a good place to go and buy food from but it wouldnt be something you would want to eat everyday.

Worst kfc I ever tasted

Terrible food quality

This place needs a new manager if not then it should be closed down because it s a disgrace to all KFC worldwide!!! This not only shouldn t be called kfc it should not be even a restaurant!!

Food was good. Popcorn chicken and fries were hot and fresh. No BBQ sauce available. No chicken for Taco Bell available. Drinks - rootbeer was actually Pepsi - disappointing Service - front area doing what they can to expedite orders, but a few online have come in and there seems to be a bit of confusion as the orders say ready, but they are not. -When you pay, why is your machine asking for a tip? This is fast food. There is no extra service happening!! Bathrooms would be a negative number experience. Womens bathroom was out of order, male bathroom had no toilet paper. Once they finally put it in, the bathroom looked like it was years since it was cleaned.