KFC in Toronto

Friendly staff good food

Amazing experience

Amazing experience

Great customer service and food.

Nasty oily and under cooked , not to mention having to wait over 40 mins for our food . This place is NASTY !

Very rude staffs

Food 5/5 Service 5/5 Atmosphere 1/5 Food : 5/5

I ordered a meal which is 41.99 plus tax they served it within 5/7 minutes but the food quality is not great and even it s not fried well too I m so upset about this

Food is really bad here and washrooms are always closed.

Service was slow....

I had a poor experience I ordered ahead and still had to wait almost 40 minutes. WOW!

They CANNOT HANDLE ONLINE ORDERS, I ordered, 2hrs+ later no food and -$35 in my account, no answer when I call and only way to cancel and get a refund is by calling. They are thieves!!! Food

I went for pick up delivery... I ask my order is ready or no...they said Its coming... After 15 i ask Again ask not ready..25 minute Im waiting for one order.. Even they don t know how many minute later order will be ready

Amazing experience. Bandana did amazing job

Bought a $12 for 2 asked for no wings. Cashier said it doesn t come with wings it s dark drum and thigh but when got home it had two wings. I specifically asked no wings.

they state all their gta locations are halal now, which excludes Hindus Sikhs and Hindus from eating there. Only Islamic meat! research and learn how cruel it is.

The chicken pieces they cut from center to make them 2 of 1 to make more quantity never saw that kind of scam anywhere. A fraud branch of kfc. Worst experience. Don t try chicken pieces from here and they didnt adds any utensils

This kfc is trash. Food is terrible and always takes a long time

Wheelchair accessibility: There is a ramp and push buttons for easier access into the store. Recommended dishes

NO!

Order took over an hour longer than expected to arrive, food was completely wrong, and the service didnt do anything to fix it when told

Awful service, order was wrong, took an hour to arrive and wouldnt refund

Workers are so rude and so aggressive to customers they give me wrong order 3 times but restaurant was not crowded the washrooms are so dirty like a never cleaned before there was piss on the floor

20mins and still waiting... Slowest service around.

First time eating from this location and I was disappointed. I ordered popcorn chicken, and they never put the sauce in my bag so I had to dip it and ketchup from my fridge. They also denied me a glass of water? It illegal to do that? I even offered to pay for the cup..

Zero stars, chicken is gross, cant even tell what piece is what, coating doesnt stick and way too greasy. Also KFC stop suggesting tips on the debit machine and pay your employees a decent wage. If i am standing to order there will always be $0 Tip

Service is so stupid and there was only one person at reception and she was so slow. Do something about this. Its slow as a turtle.

just got a 4 piece and its not a true 4 piece. 2 of the pieces is just a thigh cut in half. rip off

Kitchen stuff is rude

Its always slow service sorry to say. And its not very clean either. And the bathroom well i wont go there . But i will say the food is good and its chicken is cooked well. But nit sure what happened to the size of the chicken pieces, they really have shrunk

Stay far away from this dump the staff are absolutely horrible. You wouldn t even get a greeting from them. Absolutely filthy needles on the floor in the washroom and some homeless guy that clearly pooped his pants sitting in the corner rolling weed. I have no idea how the health department hasn t shut this place down, it s very scary to think that the health department allows places to stay open. Absolutely disgusting if you re looking for food poisoning this is the right place not the KFC doesn t even taste like KFC. I don t think they follow the recipe absolutely atrocious.

Worst KFC I have ever had. Too salty, asked the front end girl to replace but she denied saying its the original taste and thats how people eat it. Worst service. Would give 0 stars.

They won t even let you use the washroom . They are so arrogant.

So bad service , the chicken was dry and old The stuff are rude, my daughter did find a soup in the washroom to clean her hands

Food was average.. burger felt like it was already cooked before time. The chicken in bucket was under cooked.

Worst KFC i have ever been to. They made me wait 25 mins for a big crunch and i was expecting a fresh sandwich after that, . But i got a cold and stale big crunch. The lady named vasta or some similar name wearing a kfc uniform was very rude and disrespectful when i asked how much more time its gonna take. Later some other employee named naman came to counter and helped me. Thats the only reason i am giving 2 stars. Otherwise this kfc doesn t even deserve 1 star.

Its always messy at the front ordering area, I can only imagine how bad the back kitchen is.

Yikes. I visited today to pick up an item for a senior neighbour, they really like KFC. When I went in. The individual working had taken an order. I was behind that person. I walked up and he walked away. Didn t say a word and went to the back. When he came back he didn t acknowledge me and I said I d like to place an order. He ignored me and went back to fussing with bags at the window. No acknowledgement, no anything. Then when I said it again. He gave me a dirty look. I decided then to leave. I don t give money to restaurants that hire people who can t even at least be friendly. On that note it s decent to say Thank You. When a customer orders, the customer ahead of me didn t get a thank you or even a greeting. Bad customer service is one thing. This was just some kid who may be misunderstood in thinking he s being paid to stand around and dish out dirty looks, bad manners. Crummy. .

The most rude customer service ever, takes wrong orders and then doesn t correct it. Their behaviour and attitude towards others is not acceptable, especially towards brown skin. Not acceptable able

Just arrived home with my order which I was not a happy camper! I ordered 6 pieces of chicken, Macaroni Salad & gravy No Fries like I told the girl. She put a large fries in the bag, No Macaroni Salad =( I live several blocks away and just got off the Go Train from Oshawa so was not wanting to walk all the way back!!! I paid by Interact (she gave no receipt) I would appreciate a free order getting the same order I was supposed to get in the first place =] Linda

I don t like the fire chicken.

On February 18th, 2023, at approximately 6:00 PM, I had an unpleasant experience with a staff member who exhibited rude and impolite behavior. It is recommended that the staff receive additional training to ensure a more courteous and friendly demeanor towards customers. Additionally, the cleanliness of the tables should be improved by implementing a regular cleaning schedule, perhaps every hour, to maintain a tidy and inviting environment for customers. While the food was satisfactory, the machine drinks are not recommended.

Pretty good service.

Quick bite on the way.

Staff loves to close doors half hour to an hour early to the time mentioned on the website and talk on phone inside the locked door restaurant.

Ran out of chicken 40 minutes before closing and refused to cook more. Lady working the counter was incredibly rude and disrespectful. Not sure why KFC would be opened if they didn t have any chicken, not like they have a big menu with other options. This location is always an issue, usually it s the poor quality of the food, but I d rather have dried out overcooked chicken, then no chicken at all. Would be nice if this location could get their act together. Would not recommend this location, there s a Popeyes a few blocks east, they have way better customer service and they actually have chicken.

It was really good

either they dont have some items on the menu or the service is hopeless. . they mess up orders often.

I ordered popcorn chicken large and a famous chicken sandwich. I wasted 25$ for bad taste and bad quality, prefer Popeyes than KFC, very disappointed, cannot eat and cannot throw it in garbage.

Good

Extremely hot and fresh chicken, fries and gravy. everyrhing was fantastic! will order again with confidence :)

Worst location chicken is garbage small piece over cooked and dry looks like it s been sitting for hours. Not fit for a dog save your money and eat elsewhere.KFC does not even come close to Mary Brown s or chic n joy there piece s are way bigger.

Place was quiet and nice.. good customer service too

I like this KFC. The employees are friendly and the food is fresh.

Its not as good as once was .

Poor quality. My family got food poisoning after having food from here. Very very poor

Dirty establishment, workers dont wash their hand after touching literally everything including their faces which is important cause they dont wears gloves handling the food. I got sick their many times in the past and stopped going for years. Thought maybe it would be different now. Went in Wednesday evening around 7pm. My order was scheduled to be done by 7:03pm. I ordered online for pick up. Cashier came up to me and saidyes? No hello just yes. I said hello ( cause I have manners) showed him my order ticket. Watched the woman in the kitchen rushing to START my order. Okay no big deal for me to wait. There was 2 other customers in the restaurant. She makes my sandwich then tosses it roughly across the kitchen to the counter. My sandwich was a mess when I got home btw. No fork or napkins. The guy hands me the bag and walks away without saying one single word to me. No eye contact. Goes to give another person food and gives them the same attitude. I get home and my sanwich is a mess. My poutine was cold with little gravy. The driest poutine I have ever had. This location has ALWAYS been awful. Since the pandemic its worse and very unhygenic. Not worth the health risks, like stomach poisoning or worse. Many people who live near this location thay I know usually say thy had issues and no longer order from here anymore. If management is wondering why business is suffering here, they might want to consider their staff is lazy , insufficient dirty and poorly trained? If management hasnt figured this out then perhaps stepping down and letting someone more experienced in food service could improve this location to hold the appropriate standards before this location closes down entirely. Pop machineshave broken down so many times at this location (or most time not even being filled ) that fountain drinks are no longer available. Orders often have gotten mixed up. And its filthy.

Had famous chicken sandwich. Cannot remember the last time I had it, but was just as I can recall. Soooo good. Worth the wait.

Needs to be a lot cleaner.

These guys are ripping people off theyre taking one thigh cutting it into 2 pieces and telling you its two individual pieces!! If thats not ripping me off I dont know what is never again will ever buy from that place Popeyes all the way normal regular pieces of chicken!!

I gave it a four because every time I go there I always find something wrong with the food. The last time I was there the place looked like it hasnt been cleaned in weeks

Worst KFC I have ever tried. Chicken isnt crispy at all, fries re soggy with a freezer burn taste.

Its just terrible, they ask for a tip before youve paid anything, the tables are dirty and greasy, and the drinks smell of chlorine

This is their famous chicken sand which dry, rock hard and tasting like plastic. I should know by now the quality of food here is abysmal.

Definitely needs a new manager... 5 people in the back, 1 cashier with 20 people in line and 1 worker walking around the restaurant doing barely anything. Atleast open up the other registers to help ease the lineup.... the food was extremely greasy

The food is good and the service is fast. My issue is with the cleanliness of it, Ive never been to a place where I can find the bones of the chicken and other food items on the chairs and seat cushions. How does one think thats okay? Or even acceptable? If this is the standard for KFC then I guess maybe someone needs to remind them about health hazards On the plus side, the floors are no longer sticky!

Fast service

Havent had KFC in a long time. Thought wed try it again instead of Popeyes. Well, its abgoodbthong their gravy is so tasty, the fries needed it. The biscuits were to soft and crumbly, but the classic macaroni salad was on par.

Horrible customer service and very dirty

Each piece of chicken they serve is tiny half the size vs what you get at any other KFC. Not sure how that s even passing kfc quality standards

This is only KFC I order from. The store is always clean and the service is always fast and friendly. Great job!!

Take-home, best day to save on Tuesday only.

Place us not clean, dinner tables are messy with food and drinks stains, garbage cans are overflowing, Im not going back there.

Chicken did not look appetizing at all and that golden crisp we should see in this KFC chicken ain t there at all. Just skimming brown to light white color of the chicken. And a crackhead there litting up her0in

The crispy chicken sandwich that I bought last night was anything but crispy, it felt like I was chewing cardboard! What is KFC using for batter? I peeled the coating off the chicken and salvage enough to fill my stomach. The saddest meal of my life.

Nice place

Seriously shame on the owners. I m not blaming the staff because they are doing their best but having two staff members at 7:30(dinner time) is appalling. There were easily 12 people in line waiting and no one to take their order because the cashier was also trying to pack order for customers in the back. This is the opposite of fast food. I waited 20 minutes for a big box combo? How is this possible. Stop being so cheap and add at least another staff member. You will lose lots of business otherwise!

Staff is very rude to people, they told to leave if they can t wait and there s 25mins wait,which is not good,even if it s rush restaurant should manage. Very upsetting.

Worst service ever

They have veggies option as well

Friendly courteous cashier. The till asks for a tip. Also,2 homeless people were hanging out. Their BO was smelling up the place. Edit: I visited again. It was about 28C inside. Food

Increase crew member. We cant wait for 1 hour to eat 5 mins of chicken. I am noticing that many people are giving up on their line.

Very nice place for dine . Everybody can get there... the door and entrance is suitable for any disable person.

Omg !! This is worse kfc i ever visited!! Food was so greasy and salty, they didn t give ketchups or napkins . Also the employee was shouting about there is no water in the store .All the washrooms were out of service

This has to be the slowest KFC Ive ever been too! Its ridiculous.

Clean & quiet but the washroom is horrendous

Was the worst meal I have purchased in many years. Lukewarm, greasy, over cooked. Limp fries that could be wroung out. 85% went into the garbage Food : 1/5 |

I dont know whether it has halal food service and ingredients or not!

Food is good. The fries are not seasoned consistently. Sometimes its good, sometimes not. Service is also not consistent here. Sometimes good, sometimes condescending.

These guys are amazing clean and professional

Soggy chicken bad customer service

I had to wait a long time, and the food was like boring

The front staff was so rude.. you are so good at losing customers

Absolute pathetic service. Ordered food today, got the wrong order though we specified the name for the order and when we went to get ours, the cashier was rude and was blaming us and not ready to accept the mistake. Completely spoiled the experience and hated the food though it was good.

Worst experience ever..The cashier was very rude

Good

Its close to my house, so in order to eat warm I pick this location, but many times so poor customer service. Tonight I wait just 2 minutes for the cashier to help m and than they said that they dont have chicken and wait time is 20 minutes, and this happened before, no chicken, seriously you only have chicken. They need customer service training, no one acknowledges customers when you walk in. Id never come back if is not the closest KFC to my place. Hope management will read and improve quality of the service.

Pretty quick, chicken fresh!

Horrible horrible counter staff and GM

Grandchildren love their popcorn chicken

I normally dont eat KFC but after eating here it kind of made me want to start eating KFC more often again. Customer service was good, clean environment and the chicken was great. The only thing negative Id point out is that the cashier kept staring at me which was weird. Overall 4/5.

Very slow service Customer service could have been friendlier Place could have been cleaner

Worst food experience Ive had in awhile. Ordered a 3 piece meal and the only thing that was eatable was the ketchup. Fires were cold, chicken burned to a crisp. Total waste of my money and time.

No one acknowledged me at all and who I perceived as the manager came out and asked the person behind me what they were waiting for. Always so slow and terrible service.

I Don t recommend this KFC. The crew members need costumer service training asap. This people are rude and disrespectful. I made an ordered of 2 pieces of chicken and then asked for tap water in a cup and the girl in the cash with an attitude denied the water and told me i need to buy bottle of water cause they don t give free water. I asked if i can speak to the manager to make sure of is real that they don t give tap water and the same girl cash with bad attitude look at me ask me why i ask her i want to speak to the manager, her respond was she s on her break and went inside and left me hanging there. Rude people.

Slow, filthy, rarely get orders right. Staff overworked. Good chicken quesadilla.

The only KFC branch that has suddenly stopped ordering bacon. So their famous bacon and cheese sandwich is not available because they dont have bacon. Really? Take it off the menu then.

Nice.

Tuesday is discount day . Still the same old taste and filled with flavour

Ordered their famous chicken chicken sandwich (spicy). Huge mistake. The chicken was basically all brittle, and the little chicken meat that was actually there was so dry we couldn t even bite into it. This sandwich was not edible. 0/10

worst management. the manager here seems really rude to most people.

Do not online order. It takes three times as long as just walking in and using the line, and once its ready, they dont place your food in the ready area, so you have to go through the full line to ask for your food anyways.

This is the most cheapest kfc i have been to. They only give one ketchup and when i asked for hot sauce the lady said they didnt have any. i asked another employee and he gave me one hot sauce. when i asked why the lady said they didnt have any hot sauce they said their hot sauce was limited and they save it most for ppl who order from skip or uber. They dont care about their actual customers who take the time to buy food in person.

Wouldnt even give this place a half star. Worst chicken in the city or maybe anywhere. Tiny portions.

Slow service

Love the fries.. BUT $5.06 a bit much i think.. STILL GOOD

never will i order from here again, 5min drive and have waited over an hour and still NO FOOD. I could have drove there, ordered, came home, ate, digested and sh.t it out in less time. should have just ordered something else from skip.

Plant based chicken sandwich good

Restaurant was not at all clean! Food was pretty ordinary! They ran out of chicken ... And it goes on and on...

No mash , no gravy, was told not available no spicy chicken available to this store. Restaurant is in a poor cleaning standards, food bags, drinks left as it is on tables and floors. Requires better standard

Good

Tony Tuesday only its not a tuning now I should be should be $5 Fridays but theyre delicious its a treat the guy was got good flavors and its straightforward nice and friendly great place still for the family to go affordable rates

Amazing customer service from shir. Food was fresh.

You guys are ruining the KFC brand. How hard is it to fry some pre-made chicken and keep up the standards with other KFC restaurants?

Parking: Nice location,though not enough parking space..

Its tasty but inconsistent.

Pieces of chicken are so small

Tasty food, friendly service. I usually get big crunch combo with poutine and bottle of pop. Ok price. The dine in is clean nice looking and comfortable. Food

Everything was great but 1st time we ordered the biscuits on the side and they were dry and cold.

This is my worst ever experience dealing with KFC. I did a mobile pickup for this location on the 30th of November & was told told 30 mins but ended up waiting nearly 2 hours. When I arrived home with the food I noticed that the chicken was burnt so I went back to file a complaint & was offered a replacement, after arriving home with the replacement I noticed that the chicken was once again burnt. They also didnt have the sides that I ordered as they ran out of gravy, potato salad, corn, biscuits & was given whatever sides they had left. I emailed customer service in regards to a refund but have yet to hear back from them & when I called customer service nothing was done about it.

The service is rude the atmosphere is untidy, the tables are dirty.

Service was adequate (nothing outstanding), but quick. Friendliness in short supply. KFC always seems slightly overpriced, and today my chicken in the 4pc dinner seemed slightly oversalted. Not enough fries, as usual. Why dont they have packets of mayo? No shortage of ketchup... Restaurant was clean, and having said that, didnt have much in the way of atmosphere/ambience. Parking: Has own parking facilities at front and side of building. Wheelchair accessibility: Has ramp at front door directly from parking area. Washrooms are on same level as eating area.

This kfc is right outside of main street station that is the main reason I go here and I was never let down by the food always get gravy and love the lemonade brisk..

The interior looks good. Famous chicken sandwich, bought around 8:30pm on a Friday, was stale tasting. First time eating a stale casting chicken burger at a takeout place.