McDonald's in Toronto
3400 Yonge St, Toronto, ON M4N 2M7, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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There are alot of things disappointing about this McDonald’s location, but if I had to pick the worst, it would be the staff and customer service. The manager at this location (male) is terribly rude. He seems to only be nice to friends and people he knows. The rest of the staff follow the same attitude and do not listen or care about any special instructions with food. They gave me fries that were half empty, and overcooked. I kindly asked them to replace it and watched as the manager took the fries from me, (looking super annoyed), went back to the same old fries and just topped off mine with the same batch that was sitting there. Also, don’t bother placing an online order or delivery… you won’t get your food on time.
Couldn't get the automated order to work signed me out twice. Tried to get help redeeming my points from the cashier. Blank stare. Ended up paying. Food was barely warm and even though I ordered double milk no sugar, I got a double double. I am a diabetic. Pretty much a total fail. 🙄
Ordered through the app for delivery, the order gets cancelled without explanation. When trying to call the store my number was being screened and my calls weren’t being answered. Someone even answered the phone and immediately hung up. After using another phone number they magically were able to answer and explain that online ordering was down for maintenance. So they’ll happily take your money but can’t be arsed to take down online ordering. Avoid this place at all costs
Took way too long to get my order...15 minutes, and I was in a big rush to make it to kids hockey!! Wasn't even that busy. This is an anomaly, McDonald's normally gets 5 stars...
They forgot to put my order of double filet O fish and only gave me four of my orders I have the rep and everything.
I am absolutely appalled by my recent experience with McDonald’s. How on earth do you manage to mess up a basic burger order? I ordered a burger WITH cheese, and what do I get? Just the cheese. That’s right—no burger, no bun, just a sad, lonely slice of cheese sitting in the wrapper. This is an insult to common sense and basic customer service. It’s almost impressive how you could fail so spectacularly at fulfilling one of the most straightforward items on your menu. Do you not have quality control? Does anyone even check the orders before sending them out? This level of incompetence is astonishing. To say I’m disappointed is an understatement. If I wanted just cheese, I’d have gone to a grocery store, not a fast-food joint. Get your act together, McDonald’s. This kind of service is unacceptable. Update: I called the McDonald’s location and they explained that they attempted to call me because they received a bizarre order which apparently requested no burger and no bun. And when they couldn’t get through they called Uber. I did have three missed calls all marked “likely fraud”. While on phone with the McDonald’s ambassador I said I understood there could’ve been technical difficulties despite there being no such options as mentioned and acknowledged the missed calls. I additionally inquired about a missing straw and she reaffirmed she indeed put in the bag and then promptly hung up on me despite being incorrect. I honestly don’t get it; just deliver what has been ordered and paid for, the extreme sass I endured is stupid just to defer blame and then cease communication the second you’re at fault. Kind of ridiculous…
It’s McDonald’s. Love the summer days dollar drinks! Thank you. And the pickles… I love the pickles. My favorite memory of working at McDonald’s (different location like forever ago) was the buckets of sliced pickles. A whole bucket of sliced yummy pickles. Who knew they came that way!!!
I visited here on Thursday evening. There were many people who seemed to have come to have a quick dinner. There were quite a few families too. Ordering the machine didn't take long. But it took quite some time to actually receive it. The staff here looked busy, but it took a long time to package the food, perhaps because there weren't enough people working. It was disappointing that the inside was crowded with people waiting. During times when there are a lot of customers, the processing speed of employees may be faster or additional employees may be needed. There is a parking space
Indian manager was road .. asking something but she totally ignored me.
Love the premium roast coffee.
Hmm. Sandwiches are often put in the bag sideways ...also they dont use the now serving board. Makes it pointless.
They are okay, farely quick ut check your food to make sure its the right order.
Slow service, standard big chain food quality and ambiance
Best place for the neighbourhood reunions
The staff here are always amazing. Ive been coming here regularly for years. One of the best McDonalds ever. Food is always on point.
Food
Typical McDonald inside with ordering kiosks, counter, plenty of tables/booths for a sit-in meals. NO PARKING basically unless you get lucky on Yonge st or park on a side street.
Food came out hot and tasted the same as every other McDonalds.
Good!
This McDonalds location is cleaner than others, and the staff are very friendly. The cleanliness of the seating area is also excellent.
7 am rush only 2 employees. Not fair for them and not fair for us as a customer.
Very tiny place and not always easy to find a searing. Ideal for take out. Always understaff so do not expect the prompt service. Mind the parking difficulties when planning to dine in. Parking: Very limited and extremely hard to find around. Kid-friendliness: Happy meal
Not bad
They refuse to give me a paper copy of my mobile order bill first . Then when I insisted they made me wait for 10 minutes to give me a print. Is this what McDonald standerds are in this place.
Hi there, I was so impressed with the exceptional service that I received from Avryl this morning that I was motivated to write a review. Avryl was on cash and it was so clear that her efforts extended far beyond this as she went out of her way to help people and make them feel attended to. I was impressed with the subtle way that she showed consideration and care. She should be commended for her leadership. That said, I really felt like the entire crew worked well together and were very considerate. THANK YOU FOR THE POSITIVE EXPERIENCE. Warm Regards, Rachel
Too expensive. It suppose to be cheap meal but for 2 dollars more I can get a sit down meal. Way too expensive
Typical McDonald s nothing special
On June 26th, my husband and I placed an order for an iced latte and an icec ream cone. Our order was placed in the queue. We waited patiently and after about 15 minutes, when our number was taken off the queue but we did not receive our order, I nicely asked a staff member, whom may have been a manager as she spoke with authority, if there was a problem with the ice cream machine. She would not allow me to speak or voice any change in our order. She was really quite rude and at no time did she apologize for the delay or inform us of why there was a delay. I felt very uncomfortable and I felt she made the rest of the staff feel very uncomfortable. I attempted once again to ask when we might get our order filled and again she asked me not to speak. I have never come across this type of behaviour from a staff at McDonalds and am very disappointed.
Ordered and payed extra for mayo for my burger and they didn t include it so wasted my money and ruined my burger
My disabled boyfriend drove all the way there because it says online there is a drive-thru. There wasn t only curbside which was closed. He can t get into the store because it s not accessible.
Great location
Location is poorly staffed on weekend mornings. Its not worth going unless you want to wait 30 minutes or more to get service.
10/10 experience No comments
Burger was good with nice taste but I got diarrhea. I don t know why but a friend of mine said people get diarrhea after eating McDonald.
Terribly slow service Terribly built meals Enough space inside Food : 1/5
Amazing service! Ali the manager went out the way to accommodate the customers
Ice-cream is great here
The bathrooms are absolutely filthy, and if they reflect the level of hygiene in your kitchen, its terrifying to think about what youre serving to customers. The unsanitary conditions in the bathrooms raise serious concerns about the cleanliness and safety of the food being prepared and served here.
Great service
The employees are very rude and very slow. I waited 10 minutes for them to place the order even though the order was ready. I will not choose this McDonalds again.
Grace the manager is so lovely - her team is so nice and kind.
Fast service and no issues with morning staff. However, washroom was not clean, need to maintain best hygienic practices.
A late visit on the way home, around 10pm. Got some chicken McNuggets... And would have been better served to continue home and fire up the oven for some frozen gumpf. Clearly they were left overs from earlier in the day. Ordering process was muddded and only 1 of their dual touch screens was working, along with a line up (people at cash were not paying attention)... So not fast food at all, so again, whats the point for such sub par food. Have found standards of McDonalds and food lessening as years go by, burgers a pale comparison of the bar they once set. With the outrageous prices all are asking since pandemic and inflation, standards dropping grates even more
Easy ordering.
Simply, whatever you expect from a good McDonald s. Nothing more or less.
ew
Good food
I felt compelled to share that this location sadly has either hired staff over the last six to eight months that desperately need revised training or possibly are running very short staffed(?) As food is often missing items , like sandwiches improperly prepared and missing items- the standard orders not specific add ons or removed items just a basic cheeseburger not prepared properly. Chicken nuggets don t taste cooked properly , disorganized and sloppy- everything. It s sad . This has been consistently happening for months now. When Elizabeth the supervisor worked there things ran smoothly and food was prepared properly. Whomever owns this location needs to look in on this place. This was a gem of a location and now I don t know . I would travel farther away to avoid this location now.
Great staff and serves great food!! I reccomend eating here with friends and family
Ali is a very good manager and always helping crews and customers
Food doesn t represents McDonalds quality They are stilling people Food
Always a good experience
They had the mc flurry that we wanted on a cone. But the atmosphere of this place has not been that great. I found fights happening here which was not good because it spoils our mind. Parking: Difficult to find space for parking
Really nice and clean! Staffs are very friendly and accommodating, served my order correctly, hot and fresh
I was there at one time ordering a meal. The service was very outstanding. Employees put a smile on their faces and that made me joyous as well. The food is very good and was served hot and fresh. Overall, its a nice environment to hangout by yourself, your friends, or your family.
The servers in the morning are pleasant..Jenny is great!..
Workers and the managers need loads of training!! Zero customer service
Fast and friendly service
Good
One of the better McDonalds meals Ive had. I wish the location closer to my house was as good as this.
Good service. Clean for a McDonalds and like usual the service is fast. Decent cleanliness and the employees were nice. I d recommend this if you were trying to grab a quick bite before going to work or doing something. Parking: Close to the restaurant.
I prefer buy coffee and other thing from other place no quilty
Very good
Same restaurant as other McDonalds. I just didnt like the restroom. It needs to be fresher. It was a bit smelly.
Two Asian girls were ignorant. They were busy in their own chit chat
The food is unhealthy and WHAT ARE THOSE BATHROOMS BRO. Even someone who hasn t showered in 50 years smells better that that. The food is also greasy and rubbery. Worst experience ever.
Really good McDonalds, always quality service, clean, and food is consistent
Ordered a 20 piece nugget from here threw Uber eats and received 24 total nuggets in the box. It was great to have those few extra nuggets with my meal. The fries did lack a little salt though, and would ve been nice to be a little saltier.
Employees close the stores online orders whenever they feel like it. You leave the house to go when they should be serving food just to be told they turned off orders to clean the grill. If it says you are serving regular menu until a certain time SERVE UNTIL THAT TIME. Wasting customers time. Ever since covid mcdonalds is a total joke of a business people outside the restaurant banging on the window like zombies. Get a grip.
The ambience is nice and the staffs are friendly!!
Very nice place to dine and talk with friends! I was also served with hot and fresh food!
Great place for dining and they have best service!!
Great quality food and clean area
Not 24hrs. No beef after 3AM
Best
Consistently the worst McDonald s customer experience in the city
We are here with grandkids having dinner from time to time and it s clean and comfortable with favorable food such as Fish fillets, Big Mac and chicken nuggets etc. Parking: Seldom you see parking lots full Kid-friendliness: Occasionally you can get extra gifts for kids
Another subpar visit, waited 5 min for a black coffee with pulp... It was full of grinds, I like to drink my coffee not chew it
Fast and friendly service; with a clean and relax environment. Parking: Location is convenient but hard to drive in with high volume traffic on Yonge. Very limited parking spaces. Food : 4/5 |
I go here with my kids to pick up my childrens snacks. Joyce is always helpful with our orders and playful with my kids
I love going at this place, close to my place and very clean place to dine in and hangout with friends.
Very nice people, I enjoy dining in this branch because they always have the area clean and the service is fast.
Friendliest staff here.
Very friendly staff and always clean.
The best costumer service .specially Joyce
Staff is really helpful and service is fast
No complaints, exactly what we were expecting!
Well run location the manager elizabeth is amazing
Very friendly staff, always very timely, seldom do they make mistakes and when they do they correct them immediately. The restaurant is clean, bathrooms are nice and they move a busy line very quickly.
I come here just to see jenni. She makes my day every morning. What a sweetheart. This is an amazing mcdonalds with excellent customer service. I stop here every morning for coffee and lunch. Elizabeth the manager and her team do a wonderful job and handle a busy rush with patience and care. Thanks guys keep up the good work 10 Stars + thanks jenni for always brightening up my mornings:)
Typical Fast food chain. Usually busy. pop machine and tables needed cleaning. Average size seating area with no play zone.
My new favourite place around here. The Quarter Pounder BLT is so satisfying choice for anyone looking for a hearty, flavorful burger. The combination of everything created a balanced and delicious bite. I haven t had a satisfying meal in macd since long and this was the best. Also a young lady here gave me compliment triple chocolate donuts. Customer service . 10/10 would definitely recommend
The Halloween design was nice. The branch was clean and the staff were kind.
Great place to dine in, but served cold food
Sale like any other
Went in to buy a gift card and decided to by a happy meal..transactions was quick and easy... Parking: Very limited spots for parking ...the free street parking only has 2 spots and 10 min limit...
Its fast food. Its not healthy but its fast and easy. The staff was top notch at this location. Extremely polite and professional
Its a McDonalds
Food is as expected. Services is just ok. One negative is the Food tray, it was wet.
Not 24h
Vegetarian options: You can have vegetarian food as well for people who would like to go for vegetarian food. Dietary restrictions: Im not sure about their types of dietary menu I think they might have some types of dietary. Parking: McDonalds by itself has free parking for their customers not only for people with no disabilities but disabled people as well. Kid-friendliness: It might be a kids friendly space for having bites. Wheelchair accessibility: You can have accessibility for both parking and entrance doors for people with disabilities.
I usually get ice cream at night from here, theyre nice and fast
Great location
Super quick service with a smile
