McDonald's in Toronto

2 Greystone Walk Dr, Toronto, ON M1K 5J2, Canada

★★★☆☆
(1624 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
2 Greystone Walk Dr, Toronto, ON M1K 5J2, Canada
Plus Code
PPFW+RJ Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.2
★★★☆☆
1624 reviews

Most Mentioned

drive thru (85) sugar (11) clean (11) check (9) job (8) cash (8) renovations (7) nuggets (7) homeless (6) hash browns (5)
5 stars
492
4 stars
327
3 stars
268
2 stars
127
1 stars
410
December 8, 2024

With all the money McDonald's makes its disturbing that they can't even renovate and sure they have properly working washrooms. All bathrooms at McDonald's are rundown half the time the faucets doesn't work properly and it's alarming that they don't have automatic door openers especially for the mobility washrooms. You're telling us that they can't afford to maintain their washrooms? And install the basics? Bad enough they don't have staff to clean them regularly... Why not hire a 3rd party or use AI to get with the times and have automated self cleaning washrooms? It's 2024 and bathrooms in general in Canada are disgusting. Just sad the billions of dollars this establishment has made with its toxic chemical bioengineered foods, you would think they could ensure they have decent washrooms.

December 1, 2024

unbelievable…ordered nuggets to get this!!! you need to vet your workers! who does this?? What even is this??? half of a burnt over cooked Mcchicken?!! Do not ever go to this McDonald’s!!!!! would give 0 stars

November 30, 2024

I ordered a coffee frappe and it tasted so bad that I had to go back and ask for another one and yet again, they didn’t fail to disappoint me. The drink was genuinely undrinkable and it tasted like they don’t wash their coffee machines. it tasted spoiled!

November 28, 2024

Nov 28 2024 - 1030am Ordered a small office with a peppermint tea black, orange smoothie, hashbrown and 2 breakfast burritos. Upon receiving the items we noticed they had forgotten the smoothie, we then asked for a straw and was told the straw was in the bag only to find out that it wasn't inside. Upon leaving the mcds we noticed that they had made green tea instead of peppermint tea and milk was added to the order. Make sure you check everything before leaving, they are not good.

November 5, 2024

Second time in a row going to this McDonald’s second time in a row they have given me the wrong item. You must speak clearly and concisely because they do not tend to understand what you say. (Edit) they gave me the wrong sauce as well

★★★
November 2, 2024

So I ordered a raptor chicken nachos poutine and they put very little poutine gravy and the chicken was undercooked. Faced food hygiene issue when I found a fly or mosquito in my coffee frappe drink. So disappointed by this McDonald's store.

★★★★★
September 22, 2024

The burger was delicious and the customer service is amazing, dine in area is clean!

★★★
April 13, 2024

Usually is ok but there are times where they provide me the wrong amount of cream in my coffee. Not a big deal. But this morning i ordered a 6 pack muffin but was hap-hazardly thrown in. One crushed, a few broken. Not sure if they were dropped on the floor and they just brushed it off and put them in the box anyway. They were cold so they weren’t hot off from the oven. Disappointed as i bought them for some seniors.

Local Guide
December 21, 2024

What a rude service. They kick people out after 30min. Never coming back here again!

★★★
Local Guide
December 15, 2024

They do not have a Labeling system for coffees, I always get the wrong one

December 8, 2024

The night staff were incredibly rude and spoke to me in a mean and unprofessional manner. I was shocked by their lack of basic courtesy and ethics in interacting with customers.

December 8, 2024

If I could give this a zero I would. They messed up my UberEats order again. I ordered a Junior mcvalue meal and they gave me someone s mcpops order instead. Never ordering here again

★★★★★
Local Guide
December 8, 2024

Awesome

★★★★
Local Guide
November 24, 2024

Lots of parking

★★★★★
November 22, 2024

its delicious the chicken nuggets with bbq sauce is very good and mcchicken is sooo delicious and the fries are half salty which means its very good oh 1 last thing coke coke is so delicious

November 22, 2024

The workers there I dont know how they got their jobs, not all of them, but a lot (especially rude workers)

★★
Local Guide
November 22, 2024

Stale and luke warm food.

October 22, 2024

We ordered 1 medium coffee triple triple and 1 medium steeped tea double double they put cream on both but theres no sugar on it.

Local Guide
October 22, 2024

Location is great however the management does not hire enough staff for the volume of customers. Which leads to wrong or short orders. Staff are now even more rude then before!! This location owes my household 3 combos and I dont ever think i will return

★★★★★
October 22, 2024

Manpreet and Anushka are doing super good service

Local Guide
October 22, 2024

Ipdate; CHECK YOUR RECIEPT!!!!!! They over charge you here. at drive thru, expecting that you wont ASK for the reciept Received the wrong Order, through drive thru. Do better

October 22, 2024

Worst people working here!

★★★★★
October 22, 2024

Maisha and Afra are really friendly. I loved the whole experience. I will definitely visit again.

★★★★★
October 22, 2024

Good service

September 22, 2024

If could give 0 stars I would have, fries were horrible the Mccrispy was gross, drink watered down, prices are ridiculous for what they are giving . They fill the fries half way so no point in upsizing because you re still always gonna get the amount you get in a small and pay more for no reason. The iced coffee is pointless might have just ordered water with extra cream, not even sure if there was actual coffee in there.. avoid at all costs do yourself a favor and keep going till you get to a different location. Better yet maybe just go to Burger King.

★★★★★
Local Guide
September 22, 2024

Easy breakfast. Good service

★★
Local Guide
September 22, 2024

Worst service ever Manager should be replaced she doesnt know how to deal with customers Food

★★★★★
Local Guide
September 22, 2024

Vegetarian options: Not too many vegetarian options. I miss mc maharaja. It is wheelchair accessible and there is a good parking area nearby. Child friendly. Food

★★★★★
August 22, 2024

Very satisfied and delicious food nice service

August 22, 2024

The floor and tables are dirty. It looks like they havent been cleaned

Local Guide
August 22, 2024

Dirty dirty diry

August 22, 2024

The dirtiest Mc Donald ever

★★★★
August 22, 2024

The restaurant had a lively and friendly atmosphere, making it a great place to relax and enjoy a meal. The prices were affordable, making it a convenient choice for a quick and tasty bite. McDonalds definitely lived up to its reputation, and I had a truly wonderful experience enjoying their delicious burger.

August 22, 2024

There are homeless people outside then we got our food about 70 $ some random person came grabbed our food and ran horrible experience but the food was alright

Local Guide
August 22, 2024

Very poor service Staff treating customers and drivers very rude way Service

July 22, 2024

Can you please take the skinny fruity kid off the drive thru window?

★★★★★
Local Guide
July 22, 2024

Pleasant experience

★★★★★
Local Guide
July 22, 2024

The ice cream here is incredibly delicious. If you love vanilla ice cream, this is the place for you.

★★★★★
Local Guide
July 22, 2024

Clean place

★★★★
Local Guide
July 22, 2024

They have ice cap for $1

Local Guide
July 22, 2024

Good food but you have to wait longer to get served and must have the potential to bear the staffs ignorance.

July 22, 2024

I may of looked it up but I wasnt there,stop posting and asking that.If my google maps shows I was there thats different,true?

Local Guide
July 22, 2024

Ordered mcflurry Oreos. It was badly mixed and done Shabbily

★★★★★
Local Guide
July 22, 2024

We went with family and they signed each meal that was inserted.

July 22, 2024

I just came to this McDonalds, and these brainless robots just messed up my order 5 times. They tried to take my money for an iced coffee that took 10 minutes to hand out and told me it wasnt mine when it was, left a long 2 inch hair in my jr chicken that i most likely ate, and ontop of it charged me for bacon and didnt give it to me, then when they apologized for the hair and said theyd change it and give a complimentary apple pie, they tried to give me the fries and the jr chicken only and then i come back for the 5th time in this store and they finally gave my whole proper order. Do not eat here. Its bad. I grew up going to this McDonald s and the current workers there are horrible and they arent focused. Their rude when you have a concern about your order, they mess up your order almost every time you walk in there (I dont remember the last time they gave me my right order. right hand to god.) I do not recommend this location to eat at. And if you do, make sure to triple check your food for any hairs or mistakes or anything out the ordinary.

★★★★★
July 22, 2024

the food there is nice but theres a lot of Ill say crazy people

★★★★
Local Guide
July 22, 2024

Was quite busy when we visited Sunday evening. Had to wait to place an order and to receive it. The only complaint is at the entrance there were some skethy people loitering around.

★★★★★
June 22, 2024

Out of a bit of circumstance, I stop by this MacDonalds location on my daily commute and they always seem to go above and beyond to help out the various customers and communities they serve. Theres a large local school and a number of mixed income residential buildings in the area and the staff is always helpful and friendly to everyone. Thx!

June 22, 2024

Waited 20 mins with 3/4 other cars in the drive thru for our orders. We eventually had to call to see if the orders were still coming. Don t let that little nerd work the window again as it was not even busy! 11am Sunday

Local Guide
June 22, 2024

The top of my burger was filled with grease from the burger!!!! Unacceptable. Ask the staff member who did that if they would eat that!!

★★★★★
May 22, 2024

I go to SCAS I be here at 6 for McGriddles lol

★★
May 22, 2024

Staff on Saturday mornings at one time at their drive-through gave me a wrong order. The second time on another Saturday morning I ordered two tea, 1 medium and one large. The medium was ok but with the large they gave me half a cup and it was so cold. They probably gave me an order that has been sitting down for a long time. Ive decided to change my morning route from here to another place.

May 22, 2024

Every time I order from here they always say to move my car so they can cheat for their drive through metrics. I m not going here anymore. Wendy s doesn t pull this on its customers.

★★★★★
Local Guide
April 22, 2024

Super busy location, but excellent customer service!

★★★★
Local Guide
April 22, 2024

When it comes to asking for sugar or sweetener, you CANNOT miss and put sugar in coffees or tea...

April 22, 2024

I ask for delivery at my table the server deliberately go others table and ignore me when I confront her at the cashier the services was not proffesionnal at all its on your camera manager time between 2:30pm-2:45pm Saturday April 13

April 22, 2024

Service here sucks cuz the managers do a terrible job Ordered a small tea they gave me a medium I would not accept the medium T manager got mad took the tea and went to pour into a small cup and tried to give it back to me you can do that with coffee you cant do that with tea so I just asked for my money back

April 22, 2024

I m a DoorDash driver & this place never specify their designated pick up area!!!!! They suck.

Local Guide
March 22, 2024

Cheapest customer service very rude and incompetent. Lack of food safety and hygiene. Never again will I come back to this location until your staff is trained in customer service and English.

March 22, 2024

Garbage. Worst McDonald s ever. The store manager is so disrespectful. The food is always cold and stale. They make way too many mistakes and then the manager starts acting up when you complain. Worst location ever.

Local Guide
March 22, 2024

The manager with the dreads caused arguments with the last three Uber drivers in a row... as I waited forever for my order I watched people come and go... appreciate he may have had a bad day but he needs some customer interaction training... accused every one of them of having an attitude... When when one poor Indian chap was literally just asking if he could get both of his orders together... really trying to save the McDonalds staff some time. He did it all with a smile but was super passive aggressive

Local Guide
March 22, 2024

Worst getto McDonald s ever! Half the fries and cold. Soft drinks are warm with no carbonation. Never again!

February 22, 2024

Disgusting McDonalds. Ordered a muffin and a coffee and the muffin was discolored, looking days old. Have also seen customers crowding outside and bugging people for money. Rude/ignorant/uneducated staff. Need I say more? Never returning here again. Ill stick to Tim Hortons!!!

February 22, 2024

Ordered a regular OREO mcflurry but all i got was vanilla ice cream LOL. the oreo crumbs or must a say oreo TOPPINGS were not even a teaspoon. shameful service

February 22, 2024

I ordered 2 breakfast meal, hashbrown is missing, bagel is burnt. Tried their Drive Thru around 10pm and they refuse to sell mcwraps wherein it is still on the menu. Worst mcdonalds in GTA!

February 22, 2024

This place is notorious for getting your orders wrong. Lazy childish employees that lie to you when they incorrectly charge you. And let s not forget the hour wait time for your food when you come at nite time. Always check your food before you leave the driveway thru. They don t understand that they are only in business because we come and pay I always avoid this location but every time I do it s always a disappointing experience

Local Guide
February 22, 2024

Fries are stone cold this is the third time this has happened. I dont feel that at 1:30 am that the fries should be stone cold. I am very disappointed and will not use this location again.

★★★★
Local Guide
January 22, 2024

I drive through this location a lot and occasionally sitting down. It has improved great deal after multiple renovations.

★★★★
Local Guide
January 22, 2024

Busy little McDonalds has a great nebiorhood feel to it

★★★★★
Local Guide
January 22, 2024

Friendly experience Quick service

★★★★★
December 22, 2023

Went there late night (after midnight) Generally (Iv gone during the day) the food is a McDonald s usual disappointment. This time - perfect. I mean the service was spectacular, the staff was phenomenal. The food. Got damn the food. It was commercial worthy. 2 doubles dressed like macs, and a BigMac combo. Everything down to the fry s was absolute perfection. I had to give the kudos they deserve, the window and the kitchen, unbelievable. Well done Greystone. Well done.

★★★★★
Local Guide
December 22, 2023

Saw a women get upset because the manager assumed these kids were with hers sitting near them. They were shooting Nerf balls at the customers, the manager was called a racist remark, and the women goes inside crying racism because she was the only lady of similar complexion there except for her friend, who was actually one of the worst kids parents. They should let us tip. Parking: Kinda busy but always space Kid-friendliness: Its McDonalds. They advertise to children. Its a childrens restaurant. Wheelchair accessibility: One accessible entrance door of three.

December 22, 2023

Fries had a crazy amount of salt so I asked for a new one along with my filet o fish which was covered in tarter sauce. The manager asks me do you want it with light sauce I m like no I just want it regular same with the fries please. They sent me back the fries with no salt to spite me and gave me the filet of fish with light tarter sauce as well. Now I ve had a long day on the construction site working steel and I don t appreciate me having to go through the drive through 3 times and waste my money and my time. Get some competent staff! One of the managers explained to me that the salt shaker would put too much salt so thats why they gave me no salt implying that I was wrong in saying there was too much salt on the fries. Which enraged me and insulted my intelligence. This is who McDonald s hired as managers??

December 22, 2023

Last time I m coming here. Got two ice cream cones and instead of putting them in those cone trays or even handing them to me, they placed the cone (mind you nothing is covering the bottom) on their pickup counter disgusting and unsanitary.

December 22, 2023

This has to be the worst McDonald s in Ontario. There s no doubt in my mind. I work in the area so unfortunately I frequent this location. Check your order every time, especially taste your food/drink before you leave or even drive away in the drive thru. 7 out of 10 orders will be wrong, or taste terrible (especially coffee). The drive thru location is also terrible. The workers have massive attitude problems (more so then normally expected) It s bad enough for me to actually leave a review and normally I don t care.

★★★
December 22, 2023

I hope the owner or manager sees this.both times recently I had the filled of fish meal. The fish both times was way overcooked and dry.....prob. most of the nutrients cooked out of it. Very dissatisfied

December 22, 2023

They always get the order wrong. Clientele and workers are terrible.

★★★★★
December 22, 2023

Excellent

★★★★★
Local Guide
December 22, 2023

Pleasant atmosphere and lots of parking Very polite and respectful staff Food

December 22, 2023

It was a really bad experience!

December 22, 2023

This location always has their system down all the time. I write this as im stuck in between 10 other cars in the drive through, 15 minutes and counting! They also always forget stuff in your order and Mcdonalds 1-800 number is a waste of time trying to get reimbursed. Food

★★★★★
Local Guide
December 22, 2023

Good food

December 22, 2023

As per Mcdonalds application I booked an order for pickup from 2greystone Drive McDonald restaurant on my arrival I checked on speaker and as per the crew I can pick up my order but when I reached at the front desk the male crew refuse to give my order as I was not in my car although the application was indicating that i can do a pickup bymyself for mobile order at the same time a drunk person comes in and he deliver him the food coz he abused the male crew! Is it what McD wants from all their customer neither my order got cancelled nor received mine at this point of time im so done with McDonalds canada!! I feel really sorry for your reputation that you are building these days!! Please CHANGE ur NIGHT CREW OR EITHER TRAIN THEM WELL BECOZ THEY ARENT THAT EDUCATED AND HAVE ZERO CUSTOMER RELATIONSHIP SKILLS ALSO THEY ONLY WORK WHEN SOMEONE ABUSE THEM OR TREAT THEM BADLY PLEASE INCREASE UR HIRING LEVEL!!

December 22, 2023

This Mc Donalds always has a lot of elderly and disabled people loitering outside, smoking and some even drinking on a daily basis. What is worse is that no working faucet to wash hands in female washroom. Head Office i hope you see this message, I have 2 questions to ask you. How can you allow a restaurant to function without proper hand washing facility? This is how bacteria spread. Think about someone going in the washroom, did #2, cannot wash their hands properly then go up to the counter to order, hold on everwhere, use those same hands to pay money to the cashier? Do something about this, because its been months 1 faucet was not working, now the other one is as bad. And stop cutting cost by letting the water run to wash hands for a few seconds to save money, customers should be allowed proper hand washing. I really hope someone informed City Hall.

★★★★★
Local Guide
December 22, 2023

Excellent restaurant

Local Guide
December 22, 2023

I had the WORST experience ever, i came at night and the night shift manager wouldnt let me receive my order, i didnt have a car but i waited till the line was empty and he still wouldnt give me my order. NEVER coming here AGAIN !! Service

★★★★★
Local Guide
December 22, 2023

The cleanest McDonalds in Toronto! Good service! Thank you very much for keeping clean washrooms. Really surprised!

Local Guide
December 22, 2023

This McDonalds is the worst in Toronto. People might think the one in Spadina is sketchy but this one has really bad undercooked soggy fries and they dont put the right amount of ingredients CONSISTENTLY. If you want raw fries and two drops of gravy on your poutine, this is the place. How do you mess up that bad? Guessing bad training or employees just dont care. I go to McDonalds for consistently decent fast food and this specific location is consistently bad. They need to hire better employees. Go to another McDonalds at all costs.

★★★★
Local Guide
December 22, 2023

Could be cleaner. Nothing new with McDonalds. Only grab pies there. Food is Krap!for!price!

December 22, 2023

Consistently bad food including stale muffins, Big Macs smothered in sauce so you can t pick them up, coffees with the incorrect milk and sugar. Table service orders that don t get delivered to your table but get called out for pickup and a mouse problem that is ignored.

★★★★
Local Guide
December 22, 2023

App is always sluggish in this location.

★★★★★
Local Guide
December 22, 2023

2 Greystone Walk Dr made the number 10 spot on the Top 10 list of sketchiest McDonalds locations in Toronto.

★★★
Local Guide
December 22, 2023

Food tasty but in take out no napkins how w food or drinks not even 1 napkin. I ordered the tasty lime wrap oh yum. Mom had grilled chicken sandwich

★★★★★
Local Guide
December 22, 2023

Love it

Local Guide
December 22, 2023

extremely evident this place doesnt get visits from the quality assurance people cause its awful. The night crew are consistently screwing up my orders and give you a hard time when you ask them to correct it, they think its a challenge. I dont have these issue with day time staff, they are nice and get my orders right and very kind.

★★★
Local Guide
December 22, 2023

Ordered 3 has browns, 2 Mighty McMuffins, 1 regular McMuffin. Did not get 2 of the hash browns. Mighty McMuffin did not have double bacon as advertised and had horrible after taste. The McDs is not great.

★★★★★
Local Guide
December 22, 2023

Good place to eat something, the place was clean and the service was good.

★★★
Local Guide
December 22, 2023

2013-4- Possibly the best mickieD Ive ever been to! Coffees hot and fresh, cookies are delicious, burgers fire and drinks are mmm, so good 2023- My foods not cooked? Food

Local Guide
December 22, 2023

McDonalds feeds you poison

★★
Local Guide
December 22, 2023

They really screwed up my order not only did they miss my entire side of large fries, when I opened my double fillet sandwich there was only one fillet

★★★★★
December 22, 2023

This mackdonald is an amazing ,the food is Great the service is fantastic Me and my children are so happy I wish all mackdonald has to be like this.Thank you again for this service. Food : 5/5

★★★★★
Local Guide
December 22, 2023

One of the best MD!!!food is fast and super hot. Yummy!!!

★★★★
Local Guide
December 22, 2023

Overall the service was good.

★★★★
Local Guide
December 22, 2023

I always like Mcdonald filet of fish was pretty good

★★★★
Local Guide
December 22, 2023

Was ok deal

★★
December 22, 2023

Overall place is fine the workers are fine but the manager is very rude and they said no outside food but I saw lots of people with outside food and really their manager had lots anger because she yells so much but it s just the manager makes it bad and the restaurant is clean but YEAHHHHHHHH that all :D

December 22, 2023

This soooooo bad franchise if you want to waste your time please go there specially night shift

★★★
Local Guide
December 22, 2023

This location has the quickest drive-thru in the morning.

★★
Local Guide
December 22, 2023

We ordered drive thru and it took 25 mins .. understaff mc d

★★★★
Local Guide
December 22, 2023

The coffee is great, and they have set up a kind of lounge area in the restaurant.

Local Guide
December 22, 2023

Workers were grouping together behind counter talking to themselves with no regard to help customers at the front waiting for order. The tables were very dirty and left little option on where to sit. Food took more then 30 minutes to receive once order was made. I believe management should pay a visit to this location and do a nice cleansing with retraining, firing, policy and procedures because someone should have been responsible enough to delegate tasks for each employee to be busy with servicing customers at the front or cleaning tables and floors instead of grouping together talking while there is work to be done.

★★★★★
Local Guide
December 22, 2023

Great service, value for money

★★★★
December 22, 2023

Its a dive for local bums