McDonald's in Toronto

What a rude service. They kick people out after 30min. Never coming back here again!

They do not have a Labeling system for coffees, I always get the wrong one

The night staff were incredibly rude and spoke to me in a mean and unprofessional manner. I was shocked by their lack of basic courtesy and ethics in interacting with customers.

If I could give this a zero I would. They messed up my UberEats order again. I ordered a Junior mcvalue meal and they gave me someone s mcpops order instead. Never ordering here again

Awesome

Lots of parking

its delicious the chicken nuggets with bbq sauce is very good and mcchicken is sooo delicious and the fries are half salty which means its very good oh 1 last thing coke coke is so delicious

The workers there I dont know how they got their jobs, not all of them, but a lot (especially rude workers)

Stale and luke warm food.

We ordered 1 medium coffee triple triple and 1 medium steeped tea double double they put cream on both but theres no sugar on it.

Location is great however the management does not hire enough staff for the volume of customers. Which leads to wrong or short orders. Staff are now even more rude then before!! This location owes my household 3 combos and I dont ever think i will return

Manpreet and Anushka are doing super good service

Ipdate; CHECK YOUR RECIEPT!!!!!! They over charge you here. at drive thru, expecting that you wont ASK for the reciept Received the wrong Order, through drive thru. Do better

Worst people working here!

Maisha and Afra are really friendly. I loved the whole experience. I will definitely visit again.

Good service

If could give 0 stars I would have, fries were horrible the Mccrispy was gross, drink watered down, prices are ridiculous for what they are giving . They fill the fries half way so no point in upsizing because you re still always gonna get the amount you get in a small and pay more for no reason. The iced coffee is pointless might have just ordered water with extra cream, not even sure if there was actual coffee in there.. avoid at all costs do yourself a favor and keep going till you get to a different location. Better yet maybe just go to Burger King.

Easy breakfast. Good service

Worst service ever Manager should be replaced she doesnt know how to deal with customers Food

Vegetarian options: Not too many vegetarian options. I miss mc maharaja. It is wheelchair accessible and there is a good parking area nearby. Child friendly. Food

Very satisfied and delicious food nice service

The floor and tables are dirty. It looks like they havent been cleaned

Dirty dirty diry

The dirtiest Mc Donald ever

The restaurant had a lively and friendly atmosphere, making it a great place to relax and enjoy a meal. The prices were affordable, making it a convenient choice for a quick and tasty bite. McDonalds definitely lived up to its reputation, and I had a truly wonderful experience enjoying their delicious burger.

There are homeless people outside then we got our food about 70 $ some random person came grabbed our food and ran horrible experience but the food was alright

Very poor service Staff treating customers and drivers very rude way Service

Can you please take the skinny fruity kid off the drive thru window?

Pleasant experience

The ice cream here is incredibly delicious. If you love vanilla ice cream, this is the place for you.

Clean place

They have ice cap for $1

Good food but you have to wait longer to get served and must have the potential to bear the staffs ignorance.

I may of looked it up but I wasnt there,stop posting and asking that.If my google maps shows I was there thats different,true?

Ordered mcflurry Oreos. It was badly mixed and done Shabbily

We went with family and they signed each meal that was inserted.

I just came to this McDonalds, and these brainless robots just messed up my order 5 times. They tried to take my money for an iced coffee that took 10 minutes to hand out and told me it wasnt mine when it was, left a long 2 inch hair in my jr chicken that i most likely ate, and ontop of it charged me for bacon and didnt give it to me, then when they apologized for the hair and said theyd change it and give a complimentary apple pie, they tried to give me the fries and the jr chicken only and then i come back for the 5th time in this store and they finally gave my whole proper order. Do not eat here. Its bad. I grew up going to this McDonald s and the current workers there are horrible and they arent focused. Their rude when you have a concern about your order, they mess up your order almost every time you walk in there (I dont remember the last time they gave me my right order. right hand to god.) I do not recommend this location to eat at. And if you do, make sure to triple check your food for any hairs or mistakes or anything out the ordinary.

the food there is nice but theres a lot of Ill say crazy people

Was quite busy when we visited Sunday evening. Had to wait to place an order and to receive it. The only complaint is at the entrance there were some skethy people loitering around.

Out of a bit of circumstance, I stop by this MacDonalds location on my daily commute and they always seem to go above and beyond to help out the various customers and communities they serve. Theres a large local school and a number of mixed income residential buildings in the area and the staff is always helpful and friendly to everyone. Thx!

Waited 20 mins with 3/4 other cars in the drive thru for our orders. We eventually had to call to see if the orders were still coming. Don t let that little nerd work the window again as it was not even busy! 11am Sunday

The top of my burger was filled with grease from the burger!!!! Unacceptable. Ask the staff member who did that if they would eat that!!

I go to SCAS I be here at 6 for McGriddles lol

Staff on Saturday mornings at one time at their drive-through gave me a wrong order. The second time on another Saturday morning I ordered two tea, 1 medium and one large. The medium was ok but with the large they gave me half a cup and it was so cold. They probably gave me an order that has been sitting down for a long time. Ive decided to change my morning route from here to another place.

Every time I order from here they always say to move my car so they can cheat for their drive through metrics. I m not going here anymore. Wendy s doesn t pull this on its customers.

Super busy location, but excellent customer service!

When it comes to asking for sugar or sweetener, you CANNOT miss and put sugar in coffees or tea...

I ask for delivery at my table the server deliberately go others table and ignore me when I confront her at the cashier the services was not proffesionnal at all its on your camera manager time between 2:30pm-2:45pm Saturday April 13

Service here sucks cuz the managers do a terrible job Ordered a small tea they gave me a medium I would not accept the medium T manager got mad took the tea and went to pour into a small cup and tried to give it back to me you can do that with coffee you cant do that with tea so I just asked for my money back

I m a DoorDash driver & this place never specify their designated pick up area!!!!! They suck.

Cheapest customer service very rude and incompetent. Lack of food safety and hygiene. Never again will I come back to this location until your staff is trained in customer service and English.

Garbage. Worst McDonald s ever. The store manager is so disrespectful. The food is always cold and stale. They make way too many mistakes and then the manager starts acting up when you complain. Worst location ever.

The manager with the dreads caused arguments with the last three Uber drivers in a row... as I waited forever for my order I watched people come and go... appreciate he may have had a bad day but he needs some customer interaction training... accused every one of them of having an attitude... When when one poor Indian chap was literally just asking if he could get both of his orders together... really trying to save the McDonalds staff some time. He did it all with a smile but was super passive aggressive

Worst getto McDonald s ever! Half the fries and cold. Soft drinks are warm with no carbonation. Never again!

Disgusting McDonalds. Ordered a muffin and a coffee and the muffin was discolored, looking days old. Have also seen customers crowding outside and bugging people for money. Rude/ignorant/uneducated staff. Need I say more? Never returning here again. Ill stick to Tim Hortons!!!

Ordered a regular OREO mcflurry but all i got was vanilla ice cream LOL. the oreo crumbs or must a say oreo TOPPINGS were not even a teaspoon. shameful service

I ordered 2 breakfast meal, hashbrown is missing, bagel is burnt. Tried their Drive Thru around 10pm and they refuse to sell mcwraps wherein it is still on the menu. Worst mcdonalds in GTA!

This place is notorious for getting your orders wrong. Lazy childish employees that lie to you when they incorrectly charge you. And let s not forget the hour wait time for your food when you come at nite time. Always check your food before you leave the driveway thru. They don t understand that they are only in business because we come and pay I always avoid this location but every time I do it s always a disappointing experience

Fries are stone cold this is the third time this has happened. I dont feel that at 1:30 am that the fries should be stone cold. I am very disappointed and will not use this location again.

I drive through this location a lot and occasionally sitting down. It has improved great deal after multiple renovations.

Busy little McDonalds has a great nebiorhood feel to it

Friendly experience Quick service

Went there late night (after midnight) Generally (Iv gone during the day) the food is a McDonald s usual disappointment. This time - perfect. I mean the service was spectacular, the staff was phenomenal. The food. Got damn the food. It was commercial worthy. 2 doubles dressed like macs, and a BigMac combo. Everything down to the fry s was absolute perfection. I had to give the kudos they deserve, the window and the kitchen, unbelievable. Well done Greystone. Well done.

Saw a women get upset because the manager assumed these kids were with hers sitting near them. They were shooting Nerf balls at the customers, the manager was called a racist remark, and the women goes inside crying racism because she was the only lady of similar complexion there except for her friend, who was actually one of the worst kids parents. They should let us tip. Parking: Kinda busy but always space Kid-friendliness: Its McDonalds. They advertise to children. Its a childrens restaurant. Wheelchair accessibility: One accessible entrance door of three.

Fries had a crazy amount of salt so I asked for a new one along with my filet o fish which was covered in tarter sauce. The manager asks me do you want it with light sauce I m like no I just want it regular same with the fries please. They sent me back the fries with no salt to spite me and gave me the filet of fish with light tarter sauce as well. Now I ve had a long day on the construction site working steel and I don t appreciate me having to go through the drive through 3 times and waste my money and my time. Get some competent staff! One of the managers explained to me that the salt shaker would put too much salt so thats why they gave me no salt implying that I was wrong in saying there was too much salt on the fries. Which enraged me and insulted my intelligence. This is who McDonald s hired as managers??

Last time I m coming here. Got two ice cream cones and instead of putting them in those cone trays or even handing them to me, they placed the cone (mind you nothing is covering the bottom) on their pickup counter disgusting and unsanitary.

This has to be the worst McDonald s in Ontario. There s no doubt in my mind. I work in the area so unfortunately I frequent this location. Check your order every time, especially taste your food/drink before you leave or even drive away in the drive thru. 7 out of 10 orders will be wrong, or taste terrible (especially coffee). The drive thru location is also terrible. The workers have massive attitude problems (more so then normally expected) It s bad enough for me to actually leave a review and normally I don t care.

I hope the owner or manager sees this.both times recently I had the filled of fish meal. The fish both times was way overcooked and dry.....prob. most of the nutrients cooked out of it. Very dissatisfied

They always get the order wrong. Clientele and workers are terrible.

Excellent

Pleasant atmosphere and lots of parking Very polite and respectful staff Food

It was a really bad experience!

This location always has their system down all the time. I write this as im stuck in between 10 other cars in the drive through, 15 minutes and counting! They also always forget stuff in your order and Mcdonalds 1-800 number is a waste of time trying to get reimbursed. Food

Good food

As per Mcdonalds application I booked an order for pickup from 2greystone Drive McDonald restaurant on my arrival I checked on speaker and as per the crew I can pick up my order but when I reached at the front desk the male crew refuse to give my order as I was not in my car although the application was indicating that i can do a pickup bymyself for mobile order at the same time a drunk person comes in and he deliver him the food coz he abused the male crew! Is it what McD wants from all their customer neither my order got cancelled nor received mine at this point of time im so done with McDonalds canada!! I feel really sorry for your reputation that you are building these days!! Please CHANGE ur NIGHT CREW OR EITHER TRAIN THEM WELL BECOZ THEY ARENT THAT EDUCATED AND HAVE ZERO CUSTOMER RELATIONSHIP SKILLS ALSO THEY ONLY WORK WHEN SOMEONE ABUSE THEM OR TREAT THEM BADLY PLEASE INCREASE UR HIRING LEVEL!!

This Mc Donalds always has a lot of elderly and disabled people loitering outside, smoking and some even drinking on a daily basis. What is worse is that no working faucet to wash hands in female washroom. Head Office i hope you see this message, I have 2 questions to ask you. How can you allow a restaurant to function without proper hand washing facility? This is how bacteria spread. Think about someone going in the washroom, did #2, cannot wash their hands properly then go up to the counter to order, hold on everwhere, use those same hands to pay money to the cashier? Do something about this, because its been months 1 faucet was not working, now the other one is as bad. And stop cutting cost by letting the water run to wash hands for a few seconds to save money, customers should be allowed proper hand washing. I really hope someone informed City Hall.

Excellent restaurant

I had the WORST experience ever, i came at night and the night shift manager wouldnt let me receive my order, i didnt have a car but i waited till the line was empty and he still wouldnt give me my order. NEVER coming here AGAIN !! Service

The cleanest McDonalds in Toronto! Good service! Thank you very much for keeping clean washrooms. Really surprised!

This McDonalds is the worst in Toronto. People might think the one in Spadina is sketchy but this one has really bad undercooked soggy fries and they dont put the right amount of ingredients CONSISTENTLY. If you want raw fries and two drops of gravy on your poutine, this is the place. How do you mess up that bad? Guessing bad training or employees just dont care. I go to McDonalds for consistently decent fast food and this specific location is consistently bad. They need to hire better employees. Go to another McDonalds at all costs.

Could be cleaner. Nothing new with McDonalds. Only grab pies there. Food is Krap!for!price!

Consistently bad food including stale muffins, Big Macs smothered in sauce so you can t pick them up, coffees with the incorrect milk and sugar. Table service orders that don t get delivered to your table but get called out for pickup and a mouse problem that is ignored.

App is always sluggish in this location.

2 Greystone Walk Dr made the number 10 spot on the Top 10 list of sketchiest McDonalds locations in Toronto.

Food tasty but in take out no napkins how w food or drinks not even 1 napkin. I ordered the tasty lime wrap oh yum. Mom had grilled chicken sandwich

Love it

extremely evident this place doesnt get visits from the quality assurance people cause its awful. The night crew are consistently screwing up my orders and give you a hard time when you ask them to correct it, they think its a challenge. I dont have these issue with day time staff, they are nice and get my orders right and very kind.

Ordered 3 has browns, 2 Mighty McMuffins, 1 regular McMuffin. Did not get 2 of the hash browns. Mighty McMuffin did not have double bacon as advertised and had horrible after taste. The McDs is not great.

Good place to eat something, the place was clean and the service was good.

2013-4- Possibly the best mickieD Ive ever been to! Coffees hot and fresh, cookies are delicious, burgers fire and drinks are mmm, so good 2023- My foods not cooked? Food

McDonalds feeds you poison

They really screwed up my order not only did they miss my entire side of large fries, when I opened my double fillet sandwich there was only one fillet

This mackdonald is an amazing ,the food is Great the service is fantastic Me and my children are so happy I wish all mackdonald has to be like this.Thank you again for this service. Food : 5/5

One of the best MD!!!food is fast and super hot. Yummy!!!

Overall the service was good.

I always like Mcdonald filet of fish was pretty good

Was ok deal

Overall place is fine the workers are fine but the manager is very rude and they said no outside food but I saw lots of people with outside food and really their manager had lots anger because she yells so much but it s just the manager makes it bad and the restaurant is clean but YEAHHHHHHHH that all :D

This soooooo bad franchise if you want to waste your time please go there specially night shift

This location has the quickest drive-thru in the morning.

We ordered drive thru and it took 25 mins .. understaff mc d

The coffee is great, and they have set up a kind of lounge area in the restaurant.

Workers were grouping together behind counter talking to themselves with no regard to help customers at the front waiting for order. The tables were very dirty and left little option on where to sit. Food took more then 30 minutes to receive once order was made. I believe management should pay a visit to this location and do a nice cleansing with retraining, firing, policy and procedures because someone should have been responsible enough to delegate tasks for each employee to be busy with servicing customers at the front or cleaning tables and floors instead of grouping together talking while there is work to be done.

Great service, value for money

Its a dive for local bums