McDonald's in Toronto
2 Ingram Dr, Toronto, ON M6M 2L6, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Most Mentioned
Amazing atmosphere, young and quick workers that don’t really yell or brag too much. Always quick with my food and polite when giving me the orders. Definitely a top 10 McDonald’s location with lots of parking and a very well constructed drive through.
Just visited 30mins back and ordered junior chicken meal and instead got mcdouble meal. Really disappointing as i came for my lunch in my break time and ended up not earting as i dont eat meat. asked for ketchup got nothing in bag. Just a whole nonsense as there was just one more car in drive thur not even busy at all. for this service
The service is not great it takes a long time to get the food, and the place is dirty all over no one. Take the time to empty the garbage bin
Fully renovated and looking good. I have been coming here for 10 years and enjoy the coffee always. C u here soon.
Normally I love to come to this location but today I was very disappointed. A small fries came with my meal and it was empty. I believe it was a supervisor that handed me my food, I complained to her and showed her the fries and she looked at me and acted like she didn’t understand English. I told her there are no fries in it and she said yes there are fries “with a smerk on her face”. She said she can not over flow the bag. I told her that this is not my first time eating at McDonald’s and that there should be more. She then said she will give me another. Very disappointing.
I recently visited the McDonald’s at 2 Ingram Drive and, unfortunately, had a terrible experience. After eating there, I suffered from severe food poisoning, including intense vomiting. This was not just a minor inconvenience—it seriously impacted my health. I’ve always trusted McDonald’s for quality and food safety, but this incident left me extremely disappointed. I hope management addresses this issue promptly and ensures stricter food safety standards at this location to prevent it from happening to others. I would not recommend eating at this McDonald’s until these concerns are addressed.
Found a dead bug inside my fries box, never eating at this place ever again, disgusting. DO NOT EAT HERE NOT SANITARY.
McDonald’s Keele and Ingram COLD fries and HARD buns 😡😡😡 Purchased 2 Big Mac’s and 1 Big Mac combo, small fries along with 3 sides of Mac sauce. Called Desianne at the McDonalds I went on to and explained to her the issue. Wanted to be refunded for 2 of the 3 Big Macs and both fries. Was told I needed to bring back the order. I explained that it wasn’t possible as I don’t live close by. I told Desianne that I can send her a video of me knocking on the hard bun. She said that they don’t take videos. I told her that I want my money back and that I cannot go back for a few days, earliest Tuesday and that I am not leaving this food in my fridge then dragging it to work and leaving it in my car all day. Desianne spoke to her manager Stacey and was told same, no food no refund. THEY MESSED UP NOT ME!!!!She said the only way they can give me my money back is to bring back the food for the to examine the issue. Now…how would they examine cold fries or a hard bun? I’m sure they would definitely be cold and hard. The food must have been sitting on a hot plate waiting for someone else to pick up their mobile order. I guess they gave me the order sitting that was sitting . I have never had such cold fries upon pickup, I wanted to go back but was running late already and couldn’t. I told her that if I was trying to rip the off, I would say the whole order was cold. This really pisses me off!!! I will get my money back one way or another, this is a very profitable business buckle and dining a customer !🤬🤬🤬 Btw.. if the order was for the kids that were in the car hungry, I would feed them what I could of it and would they give me problem because the kids had to eat the meat in between? I’m sure they would have an issue with that too.
Waiting 15 minutes for one coffee!!!!
Usually use the drive through. Never a long wait, polite staff.
Don t eat this is worse food also genocode contributor
My order was wrong and its not the first time. I received 1 less burger than the 4 I ordered and I didnt realize till I got home.
Always consistent
Fast service. Asked for separate bags on 4 orders but they combined all the orders in 1 bag
They are everywhere you need them to be to satisfy a sudden craving. Love them.
Food was made correctly. And service in drive thru was fast.
Open 24 hours but not serving food between 4-5am, only coffee and baked muffins.
The owner of this store needs to fire everyone immediately! The store also needs to be inspected for serious health violations by the city of Toronto! Disgusting food and even worse service. I would give a negative rating if I could. I will never ever buy any McDonalds ever again
Meh
The best meal at MacDonald r the breakfasts, much better than..... you know T... Enjoy.
Love the new renovations
This McD is very good. Has a great outdoor patio. The crew is very professional. Food is generally good and consistent. Once in a while, they do serve me cold coffee...dont like that. And I had a cold bkfst burrito once at 530am - plse dont do that! And finally, plse add a few more electric outlets...Tims has lots of outlets, and you should you :)
The most disgraceful and worst Mc Donalds Ive ever seen. The employees are really disrespectful. They gave me my order incomplete and were rude to me while doing so. When I told them my order was incomplete, they spoke to me in an arrogant manner.
This location is obviously raking in the cash as they dont seem concerned when 5 cars leave the drive through in a span of 6 minutes.
I went here with my family and the staff where so rude and carhge me extra the lady that was kinda and old trten to fight my mom
One of my favourite place to chill and have some food
Worst experience ever. I went Sunday night ~8:30 .. drive thru. The girl told me to wait... so I waited about 15 min Someone pulled up in the other lane and she served them . When she finally got to me, she kept saying wait, then the flashing in and out. I had to repeat everything at least twice. Ordered 2 combos, one was a filet which was stale when I opened it. The. Bun was hard as a rock ... I would not even feed this to a dog Mcdonalds may have lost a customer tonight
First person in the drive-through. I had to wait 15 minutes without even ordering yet. I have to walk inside and wait even longer when the restaurant was literally empty. Like are you killing the cow right before making the burgers or what.
Good evening, I went to this place to spend 5 minutes of peace with my family and have an ice cream, ordering two ice cream cones and a cold drink, I request table service as available, I pay and sit down calmly, when I find myself forced I had to go and take the order (even if table service with a number was required), furthermore the cones with the ice cream were thrown into a glass, because I find my order useless if I get an ice cream in the glass and not as I requested. if I wanted another ice cream I would have ordered it
who put horrible mcdonalds burgers stay away ?
1 star this McDonalds takes so long for drive thru it s always a line up sooo time consuming! Don t think of this place when your hungry because your gonna leave mad and more hungry
Great place for quick food inside.
Drive Thur is always so slow especially in the afternoon
The only issue I had was the inclune of the parking lot, as I need to use a walker, and I am a pedestrian, so it was difficult to get to the door from the city sidewalk. It took a lot of strength, but I did eventually make it to the door.
Very good service
Friendly servers Good atmosphere A lot of parking lots Good place to eat with friends and family members
Friendly staff
Too many employees and effort whatever Intermes customer service Food
Check your order before you leave the drive thru.
Worst MacDonald store Ive seen.
The lid was loose and spilled frutopia on my white shirt.
Just wow. This must be the worse drive mcdonald in the city. First they make u wait like 10 minutes in the drive thru. Then they makes phony excuses that their headset died. What kind of mcdonald only have one headset. Then i said what s with the wait time. Of course she gave me attitude. I notice my order wasnt what i expected and ask for a refund. As soon as i left the unprofessional girl told me to shut the f up as soon as i drove off. I tried to get their head office number but the manger gave me a out of service number. Very unprofessional. Ive never experience any slower drive-thru then this location.
Cashier was very kind and smiling all the time, She tanks me by my name and that its a plus.
Bought a root beer and it tasted completely like water
Not good there was a hair in my big Mac. I didnt bring it to there attention
Served my celiac disease mother an ice cream with a cone in a cup even though we asked for no cone. The worker takes off the cone and we asked for a new ice cream. The manager proceeds to say just put a lid on it and give it to them so they give us the same ice cream with the cone marks in the top. My mom asks for the manager and the worker is being snooty with my mother and refusing to get the manager telling my mom to give the ice cream back. Then the manager was treating my mother like a toddler over needing a new ice cream because of celiac. This managers name is Vipinreet. She was absolutely disgusting with attitude, her and her employee who she wouldnt give the name of. I dont leave reviews like this. But this place needs to be taught customer service. I have very angry choice words. But I rather put this out there instead.
Good
This location is notorious for not getting orders right. Its either missing products or products arent made properly. McDonalds corporation should review the operating standards at this location.
My wife and I loving coming to this McDonalds location. We love to dine outside the restaurant
The only time we went we were served wickedly quickly in the drive-tru. We were in a hurry so we really appreciated the service. Pretty sure we made it out before the light even changed colours Food : 4/5
They were very inconsiderate. People were not in a hurry to help any customers and were just watching people in line. The place wasn t even busy. Need better management or something.
It has a maggot infestation I found some in my fries....Just dont get McDonalds its disgusting
Very
Worst and the most bad customer service. Too many mistakes this is my 3rd of the bad customer service experience on this location. The lady in the food preparation doesnt know how to handle her mistake. She didnt give receipt plus she argued a lot with customers. I cannot recommend this location with my friends and Family. Really bad customer service and bad communication. No respect.
I encountered a stray cat in the parking lot late at night, around 3:00AM & the employees kindly helped me feed her until she was content. In a world where compassion seems increasingly rare, its heartening to witness such genuine kindness.
No ice cream. No sign to say. Long wait in line
Its mcds. Increased in price by 100% 2014. Never fills u up. But you get it cuz once upon a time its was a wonderful treat, and you want that nostalgia. But the moment you bite your quarter pounder you taste the disappointment. But you eat it all. Kid-friendliness: Happy meal. Sad nutrition.
This rate is only for self order Machine, thanks
Absolutely terrible, ordered on the app for pickup, but the app didnt inform us that the location was fully closed for lunch?
No respect and that place is nasty and thats a food place I dont get it
The lady making my fish filet was so busy she put the tarter sauce on the side of the bun
Don t know why the cooperate don t look in to this mess. How can u wait 20 minutes plus for a drive through. Just close it after 8pm.
Usually busy during lunch time and filled with loud teenagers but other than that the place and food is nice.
If you looking for a nice hot cup of coffee, dont come to this place, Coffee was watered down and not hot.....I came at around 230am
Quick service. Fairly good food. Treatment here is better than the location at Jane and Falstaff.
The smallest portion of everything on the menu but overpriced. The staff are intimidating, they only want you to order what they want to make, they are very rude, the food area is extremely dirty, the fry pan barely gets cleaned, the whole neighborhood smells like oil because of how long the oil being sitting in the fry pan
Egg and cheese muffin was stale and tasted bad. I will not order from here again
Very rude customer service.
The duty manager is too harsh and treats customers as if they are not paying for the food.
The Ambiance was just not right plus the people at this place looked like they were up to no good. I recommend using the drive-thru thats it. Wheelchair accessibility: Wheelchair accessibility at the entrance and at the parking lot.
I feel bad leaving a review as 99% of the time, this McDonalds is very reliable and has been for several years, especially the morning and early lunch staff between 9 and 12. Flawless and fast basically all the time. However whoever made my mcdoubles Sunday may 12th at 4pm did one of the worst jobs of it Ive ever experienced. Greasy buns, greasy wrappers, ketchup all over place, and barely put together. Couldnt even call it a burger, just a mess, both of them, not even just one, clearly careless. Hopefully next weekend they get it right and Ill put my review back at 5 starsm
Good management
I just stood there for 4min and they all look but no one says can I help you. Horrible. I made sure to make eye contact with each one too.
I was there with my family we really enjoyed our time together Parking: Lots of spaces Kid-friendliness: This McDonalds always has free balloons for the children on the weekends
As with most McDonalds always a long wait. Coffee is inconsistent. Morning coffees are good but at night when I need a caffeine fix and every other store is closed I have to go with a McDonald coffee that always taste watered down.
People are always hanging around and when you place a order they always tend to always forget to give you a cup for your drink edit July 2022 was hungry went in to place a take out order they have done renovations the renovations they have done not long ago makes this location look like a dump this by far does not resemble a mcdonalds location at all the location now looks ugly the inside looks fine but the inside is not what is expected of mcdonalds location at all
Clean location and nice people
Slowest service. Hostile work place environment. When you order, you can hear the employees argue. Last time I ate here, food poisoning.
Loved the service the girl working tonight shift today went the extra mile to make a perfect coffee and food really apprised her Thanks. Its bad thats It s not like that everyday. Food
That McDonald goes the second time I order cappuccino and they give me half a cup of cappuccino and they say it s like that. They re thieves
Came to the drive thru on monday seval was there got my order very quick and fresh seval is such a good person and very kind had a great experience thank you for the good service seval!
Slow and food is not fresh. Wouldn t come back to this location
Tried happy meal and its a worth one. Loved there fries
Quick morning coffee? Nope. Slowest drive-thru ever! They take & fill one order at a time in the morning, ask you to pull forward when nobody is behind you, to make their time quota. They re too busy socializing. Two lanes, one always shut down. Drive the extra block to Timmies.
Food was poorly packed ,also no napkins in bag for takeout. Lady at counter was rude when I asked for ketchup and napkins .
They have never failed me on the food department if the drive thru is long it s cause you are in it you are the drive thru just wait patiently and you are chilling anyways they are solid as hell
Fast and practical
This place is good for breakfast sandwiches and pancakes other than that only 3 stars because on several occasions Ive picked up mc chicken and the bread is hard and the lettuce is brown but it has improved a bit over the last few moments because of management change hopefully it will continue to improve as this is the closest location to me and I dont feel like driving to stockyards
They get the order wrong....sometimes
Staffs are rude and doesn t know CUSTOMER SERVICE I m a manager in restaurant but staffs here need to train how the proper customer service will never come back again! Doesn t even know how to say Sorry
Maybe hire workers who actually want to serve customers with FOOD!! The lady who took our order had a poor attitude, just like her listening skills. Went to home to see that half the items were missing. Worst McDonalds branch ever. Thank you for ruining dinner.
Yall gotta kick it up a notch for the new years for real, tired of these frozen poutines, dry burgers, melted ice creams if the machine is working . The block is tired. Step it up.
Nice
I was delivering with uber eats lady was rude and disrespectful uncooperative when I told her I had a order to pick up
Slowest McDonalds ever
No washrooms.. long line in the driveway on Saturday night. Very slow. The owner is so cheap. If your is restaurant is doing business then it should be open for washrooms too. Period. It s Saturday night Manger is so cheap, doesn t hire enough ppl and saving money !!!
I want to suggest about men s washroom that if someone is peeing so the person inside have to wait until the person outside is finished peeing or who is waiting to use the inside washroom has to wait you should fix that thing and all other things are ok . Parking: Many cars can be parked here at least 20 approx.
Their bugers are never fresh and They add way too much water in their drinks instead of the actual drink
It was very good experience
Managers don t treat their staff fairly.
Ice cream machine broken
These guys dont know how to brew coffee, had to drain mine coz the coffee granules werenot filtered. Worst experience
Nice place, dinner was fast, eating area was clean
Very disorganized and slow service .
I really dont get this McDonalds. I went in last night (715pm) to get two simple double cheeseburgers, nothing difficult, no drinks, no fries.. just the cheeseburgers. After watching approx 5 employees huddle around by the drive through window giggling amongst themselves.. btw who was the two people in street clothes? One guy with the green hoodie and a girl with a black down jacket? Are they allowed in the kitchen dressed like this, is it legal? So I called to the huddled group as their network was down so at this time I could not make my own order and they would have to take it the old fashioned way. I guess asking the group for help was a no no while they were having fun because they ignored me, ignored the people behind me and decided to teach us a lesson I guess for interfering in giggle time. 726pm just as I was about to walk out a small asian girl walked up front quickly can I help you? I ordered my two double cheeseburgers, paid BUT made the mistake to ask what was so important not one of them could come take my order a bit sooner. She laughed at me, walked away and whispered something to the girl at the warming station. Number 702.. bingo.. my order number was called. I took my tiny bag and out I went.. drove to work, sat down to eat.. and wow.. they got my order wrong.. HOW?? Two double cheeseburgers is not a hard order!! I got two half soggy regular hamburgers that looked like someone walked on them. Was this what the whispering was about when I asked why the long wait to order? I will NEVER return to this place and honestly I think it should be closed down, its not a business.. its like some stupid reality show you see on tv where kids got nothing better to do than be @$$e$.
This location has a great group of people that work here. Friendly and efficient in making sure orders are correct. Even checking that napkins are added. Believe it or not, not all locations do this anymore especially your competition. I was there this morning I wish I would have gotten the associates name. Very friendly and polite manning the register and helping with my Kiosk order. Normally visit this location in the morning as I prefer your coffee and Muffin combo. Thank you to the team!
Dont go
Honestly tired of the ghetto ratchet attitude I always get when I go there I went today went in the drive thru tell my order several times I pay go home open the bag ready to eat and the orders completely wrong, they need to a rework top to bottom at this location it s ridiculous wasted money on food I didn t ordered
Such a perfect place to satisfy the hunger!! The staff members are so friendly and helping. Very well experienced
Excellent services, very good food, excellent atmosphere and the parking lot, big and accessible. Parking: Bigger, accessible and very good for the wheelchair. Wheelchair accessibility: No comments, because everything is good in this store.
Terrible service nobody cares. Total ignorance.
The products are very fresh, the chicken is very delicious
Need a lot of improvement. The place has been there since the 70s, needs maintenance, management, and building improvement all around. There plenty of land to reconfigure the property. Just do it. Kid-friendliness: Not very kind, parents have to make due, and work around.
Amazing delectable food. Fries were crispy and fresh. Most maintained and clean mc I have been to in my life. Everyone there was kind and helpful. I loved how they had a plant on one of the tables .
Always an issue. Never open 24 hours. Rude staff
The staff at this McDonalds are more professional than the one at Jane and Falstaff. Very polite and good service.
This place is best !!
