McDonald's in Toronto

Wouldn t let me use the washroom

If you order for breakfast, you can wait and food will be ready for dinner

If you dont speak English, dont work... . I cant even find my order

Toilets are disgusting not sure why no one cleans it

The worst restaurant ever in GTA, the service is very slow and staff rude, all the orders are wrong and missing items. I think McDonalds should close it better than gaining all the bad reviews

The best it could be in its location. Clean and quick service. Just be careful, there are lots of mentally disturbed people in the area. I wouldnt stay long.

Are you serious? I ordered on Doordash and I have not got the happymeal set !!! I claimed about this on Doordash but this location is problematic. Work professionally PLEASE during your paid hours Food

When night manager is working food is always good

I love Triple cheese Berger.

Service crew are all very nice.

Kamrun is a great employee. Really appreciated their service one of the best franchise I have seen. Loved Tim Hortons!

Out of 10 times going to this McDonald s maybe 4 of them I m happy with. The food is always semi cold, doesn t taste as good as other McDonald s, usually dirty

Extremely slow

Decent location and quick service. Just wish they would fill the hand sanitizer stations - always empty.

The night front line staff didn t care much about service.I did online order and yet, I was waiting one cheeseburger for a good 10 min. Staff was a slow motion and customer service less than 1 star. Very disappointed.

Slow service and always a lot of people waiting for orders. Place is not clean. Every time I ordered take out they don t give napkins and they just drop the sandwich in the bag so when I take it out, the sandwich is a mess in the box.

Ordered meal combo and really love it.

I was standing right in front of the order line but all employees just ignored me. Had to wait for an extra 8 min til they finally took my order.

Who the does maintenance at 9 pm on a Monday

Bad food

The service is not nice. I was away for a while. When I came back the lady yelled to my face I was calling you 5-6 times!!!. Very rude and unprofessional.

Good for takeout and delivery

Busy even in the midnight!

20 minute wait

I was there last week. I had a great experince ay mcdonad s recently. The service was exceptional, epecially by crew member named Haron. He was very attentive, friendly and made sure my order was perfect. It s always nice to see dedication and professionalism. Kudos to Haron and the rest of the team.

love it

Worst staff

Diverse staff

Honestly horrible service, the workers were having conversations more than serving their customers, I had to wait 10 minutes for someone to come to the register as help. What makes it worse is, they would look at me and pass me straight then help someone else. I ordered a Mc flurry and I had to wait 20 minutes while other people were getting served after I ordered. Once again, they would look at me instead of asking am I waiting for something . I doubt I ll come back here.

FOUNTAIN STATION HAS BEEN REMOVED DUE TO PURE GREED. GO ELSEWHERE. NO REFILLS. BOYCOTT THIS LOCATION.

I was Harassed by your employee and not allowed to use the washroom even after making 2 purchases , As an International student living 8000Miles from home everything feels uncomfortable enough , you made me feeel Horrible today , you will be hearing from me , Watch out The Boogeyman man is gonna pay a visit

Ordered in mobile one iced coffee and one caramel ice coffee all large size. When i arrived she gave me medium the lady just change the cup and pour some ice. After that i asked her which is the coffee with caramel, shes just guessing! And after we tasted it theres no caramel in either one of the coffee.

Worst customer service by the employee call ati

I dont know whats up with the west end McDonalds in Toronto, but they have terrible service and lack in cleanliness.

Today, I ordered a burger at your restaurant and was very disappointed with the quality. The burger only had a patty and one pickle; there was no cheese or other ingredients that should be in it. Additionally, the Coke was terrible and completely flat. Im very sorry I didnt check the order right away and return it. By the time I noticed, I was already too far from the restaurant. I do not recommend visiting this place.

No peanuts with the sundaes anymore, very disappointed.

Coffee was absolutely disgusting this morning.

Idiots working at this store if you ask me. They dont serve the food you have ordered right away when its served leading to food going cold, or melting. Ive had food several times at this location as well that looks like its undercooked as well where they refuse to reissue new food or a refund. Hire people that can actually do their jobs, and have management do safety checks jesus christ

Expensive Always sharing taxes as extra The meals are not fresh and they are so racist at the rest of the country Food : 1/5

Its fine. No complaints. Its a big one, lots of seating, seems less sketchy than some despite the neighbourhood. Staff are friendly and efficient. Only complaint is that tables probably need to be cleaned more

He was accommodating, through it was very crowded with customer, but he was able to clear it out in no time, Shout out to Shaksham

They are very accommodating. Great service.

Its a 24 hour a day busy, always, location. Very limited seating but the food was MacDonalds usual quality. While ok it was definitely not something to write home about

Very nice place Lovely People Double Quarter Pounder with bacon awesome!:)

Excellent fast food

This McDonalds has seriously gone down hill since the pandemic. Dont eat here, eat healthy. Theyve recently gotten better but Ill wait to see if they can maintain a better stance.

They sell stale muffins in the morning rush hours. I never got fresh one from this Mcdonalds!

This McDonalds locations is alright, but whenever I order a cold drink from this place through delivery they never give you straws for the drinks. Dont recommend getting cold drinks here since you dont even get the thing you need to drink out of.

95% of the workers have no idea how to do their job. My sausage egg and cheese this morning had 0 cheese. Must have said the order 15 times... beyond frustrating when im on my way to work

Great place, fast order

Dining area closes at 9pm!

Wow. I know mcdknalds system cuz I world there when I was a student. But to sell food thats obviously been in the bin for over 10 mins (judging by how hard this filet of fish and fries were, Id say about 30 mins in the food bin). Shame on you for not following your own policies and rules and throwing you food waste on customers. I hope supervisors go and inspect you and food inspector as well. Because the food I got tonight was rock hard and way over time limits. And no condiments either when I asked for it!!! Horrible location.

Staff is friendly with there the don t care about customers

All workers so rude they don t care the customer how to serving the customer

Ive given this location way more chances than I should have but I think I am done with it. The staff get my order wrong almost every single time. Sometimes its giving me 1 apple pie instead of two other times the drink is completely wrong other times the burger is a paddie short. The atmosphere is very uncomfortable as this location seems to be a magnet for the less desirable members of society. And to top it off you end up waiting 20 mins for your food in this bad environment and the quality isnt even there. The drinks they give you are over 50% ice so youre constantly getting ripped off and the burger meat is dry. They often also forget to put any salt o the fries.

great staff and service by aliyah was outstanding. it was my first time to encounter a McDonald crew was coming back to the table to ask if everything is okay. keep it up.

They are bad .... They dont allow you to use their washrooms. Employees sucks..... When you will request them to open it. They will say its closed ist closed..... I was there for Uber order pick up.... ridiculous... employees... He was black guy ..On Mar 14 2024 around 11:55 pm....!!!

I got a Filet o fish sandwich last night, and right now i m dying of stomach ache. Omg

Good stuff

Poor customer service even though the place was not busy.

Slowest service ever! How does it take 10 min to make 1 breakfast sandwich with only 5 ppl infront of you? Owner-hire more staff! Cheap*****

McDonalds is usually relatively functional, fast and reliable, which this location was. I just wanted a small, fast snack, so I ordered a large fries. For some reason, this surprised, confused and / or made me seem suspicious. The fries were hot, crunchy and tasty but there was almost no space to sit because non-custoners were loitering.

The most unreliable & uncomfortable location ever. The staff is usually very rude, the service is sooooo slow. Dont even get me started on ONLINE orders, always an extra hour late after it was supposed to be ready to be picked up. To add to the frustration l, the food is always missing or wrong!! I have kids & I order dinner because Im a busy mom & when a kid doesnt get his food that was ordered. Its very upsetting.

Update: tons of staff, slow service, ignores customers, food is made messy, drinks are not full. Staff is highly under trained, management is rude, wait times are very long, staff clear orders from pickup screen before orders are ready and many orders get lost stolen or forgotten. Owners and corporate definitely do not care about this location for sure! Never has Caesar dressing, staff is very frazzled at times. Order is rarely right, sandwiches made wrong and proper amount of condiments ordered are never in the bag, have to beg to get what you put on the order, employees think they have the right to just give you what they want and not what you order. This restaurant has went down hill in the last 6 months.

These people dont know how to count to 10. I asked for 10 of a certain items and when the delivery arrived there were only 7.

Good

Staff are collaborative

Customer experience was great! Deliberubof food and Service was wonderful

Good service

Weather is not good

Staff in the morning shift is very rude, along with manager

Im not a fan, but had to go here for someone else.

The staff are very friendly and accomodating. They made my order perfectly the way I requested

I got my order right away despite the busy hour. The staff are very efficient and works fast

Anything you expect from a fast food restau, that is what you get. The place is busy but I still get my order just fine.

This McDonald branch is always clean and tidy, and the staff are very friendly and welcoming.

The place was kept clean and tidy. The staff are accomodating.

Efficient place, some sketchy people about

Not the Best McDonalds around.... definitely lacking in all areas. It seems to be a problem for them to accommodate my need for Fresh Fries... Not many smiles there either!

I dont know why theyre asking about review for Macdonald, its a garbage but people are still going there and buy food ... I was there because of my partner who loves to eat their garbage

This is my worst nightmare Mc Donalds experience!! They literally give away burnt and redone burgers. The atmosphere is a home to homeless people, unhygienic tables, and bad food. Avoid at all costs. Food : 1/5

This McDonalds location has decent customer service, but it is not outstanding. The location is not always kept as clean as it could be, and it is a common sight to see homeless or mentally ill individuals in the area. While it is understandable that these individuals may need help and support, it can make it difficult for customers to enjoy their meals in peace. It would be beneficial for this McDonalds location to hire a security guard to ensure the safety and comfort of all patrons. Overall, while the food may be good, the atmosphere and customer experience at this location leaves something to be desired. Wheelchair accessibility: Restaurant is accessible

Hadnt had a big Mac in a long time it was great

Why is it closed?

I only go here for takeout

Got a simple strawberry milkshake and it was wonderful

Ordered from Uber eats just 30 min ago Spicy habanero chicken burger with no chicken patty Recommended dishes

Great young staff working the overnight shift!

McDonalds everywhere

This is a 24-hour restaurant that is extremely busy and tight for space. We use it as a last resort if there is nothing else open. You can tell the staff are doing their best, but often, the experience includes slow service that is often not quite what you ordered. If you do visit, I suggest you take-out instead of dine-in.

Great mcdo branch in Toronto. Good customer service. Love mcdo food always.

Best place

The restaurant was clean as a lady was keep cleaning because of the mess coming from the recent snowfall. Food was good, coffee was fresh and hot and the workers were friendly. Service was quick.

Rude service

Dirty and disorganized. Poor floor lay out. Service person was pleasant and efficient.

Drive thru was vey fast and got go fresh fry

When I last went, told to use kiosk only. Ordering at cash register not allowed. Turned around and went home. No sale.

Lemuel and other staff here are really nice

Normal McDonalds food. Dinning room was extremely dirty. Trash everywhere.

Garbage!

The food is excellent though you might have to check your order and because ( unfortunately ) of some of the more eccentric ( well go with that title ) individuals of the area the atmosphere can be a bit of a challenge in the positivity region.

The sandwiches are usually pretty good. The fries are hit and miss....

It s ok to eat here during the day, but later at night it becomes more of a homeless shelter, and it s really disgusting. They need to stop allowing homeless people crashing here at night, it s a public health issue. I would rather if all McDonald s were anti homeless loitering which means they have their change and they get their stuff and leave.

I always came here and sit down to eat the foods but i show here there a fews homeless sleep and laying down to the fast foods restaurants here..its not supposed to allowed here all homeless here and stay here ..there is alot ppl tosit down and eat here ..thanks ..hope your check ppl or homeless to sleep and stay and laying down ..ridiculous..this is a restaurant or fast foods not hotel or house..otherwise your restaurant or fast foods looks is a dirty and smelly ..thanks ..i just concerned about your restaurant or fast foods ..

Normal Mc Donalds

Sometimes, the place is overcrowded and makes it difficult even for takeout

It was ok. They should handle food with care. Fries are served fresh, but too much salt. I did not even get a chance to inform the staff that I wanted to avoid salt. Burger was literally just wrapped, without attention.

Garbage was overflowing. Tables a mess. Manager unwilling to kick out teenagers bringing in their own food. lazy!

Convenient shop in the neighborhood...late hours efficient service...

This is not always open 24h

Had to have a coffee

There customer service is bad

Kid-friendliness: Yes Wheelchair accessibility: Accessible Food : 3/5 |

This spot continues to be unorganized with always long lines, inaccurate order fulfillment. They always seem to be short staffed.

Got to love McDonalds

They couldnt be any slower and lazier

on

I was there this morning 8:00 am and I got coffee and muffin like always and the muffin wasn t even fresh this not the first time that happened I hate complaining but it s to much they keep the fresh one on the bottom and old one on the top

Smells like pee all the time. Normal mcdonals food

Great experience, loved the hot coffee

I love that this McDonald s is open 24hrs. Easy order placing on kiosks. Order gets ready for pick up in the following 2-3 mins. Just be mindful that there are strange people that visit this store and will hover around you and keep asking for money or food. These are people under the influence of substances. So just ought to be careful if you re with younger kids with regards to safety. All in all, love their chicken Mc griddle. Always prepared fresh n hot n their iced coffee is delicious n way better than TH and way cheaper!

The girl with the long dreads and one indian guy were giving me attitude when I asked - in a very normal way - to redo my order because it was messy and dripping from the sides. I know its only a Mcdonalds but cant you at least give me something that is not overflowing, sticky and just a bit clean!! I would have not said anything but the attitude was not necessary

Convenient and good service.

Very polite employees, fast service for take-out. Only problem is I saw the bacon sausage egg Mcmuffin as seen on tv was expensive I paid over $7.00 for it you sound say the price on the commercial! Wheelchair accessibility: It is nice to be able to go places with my Power wheelchair the same places I went when I could walk

Glad that it was this manager not someone else I made a mobile order but had to divided the order to 2 orders and that cost me 4 CAD MORE I was not happy but they solved it due to the manager of that shift at the time 9pm date 15th Sept 2023 And the night move on :;)

I was there, and was waiting for my order for over 20 minutes. At one point I was the only one in the queue for food. Suddenly I see a bunch of orders getting called out that ordered after me. A number was called, but no one responded. I wait 5 more minutes upon which I inquired about my order. Woman, who appears to be the manager yells out to me thinking I am the one for the unclaimed order. I tell her this is not the order in question. She then rudely tells me chill out, it comes when it comes. Repeatedly. This so called manager should not have the position that she has. She was rude, impatient, and condescending. If this person worked for me, and spoke to a customer this way, she would be given her walking papers. I get that its a busy location, but speaking to anyone like this is unacceptable. To top it off, my order was cold. This is a bad location, and will try to avoid as much as possible.

Honestly could be great but if you order via DoorDash they don t check the bag for order completeness and that s turning into a deal breaker . Manager who answered the phone doesn t seem to care

Ordered bacon&egg and got sausage mc griddles.

Worst Mcdonalds till now. The Morning manager was hella rude. All I asked for my mayo which was not in bag. First It took 10 minutes to punch in order. But thats fine coz mgr was busy talking over the phone. I believe it was kitchen person. I asked for combo they punched only a sandwich and drink. After asking for 20 times still no mayo. Plus the mgr wasn t supposed to give anyone her own mgr code but she shared it. Instead of helping me out she asked cops who were there for coffee to kick me out. 9:40 A.M. check the cameras. She refused to tell the store no n her name. I wish I can give negative 5 for her.

Service and location horrendous. Their breakfast wraps are ALWAYS stale. They never make them fresh its ridiculous.

Long wait rude counter service and not a clean dining area

When I asked you if straw is in package, you said yes. But it wasnt in here when i came back and check it.

Hot & tasty Burgers

Nothing starts the day off right like a stale english muffin

Very slow service

Always mess up on orders. Even when the order was replaced they messed it up again. They staff don t read don t smile, it s not a pleasant location.

I have ordered hot cake and it just like too bad if I ask to change then they just heat it and gave to me what is this and I was watching it all .. too bad experience in this store

Don t go here!!!! They give you burnt burger and super super slow