McDonald's in Toronto

Great staff at this location, definitely one of the absolute best McDonalds Wheelchair accessibility: Automatic doors and street ramps Recommended dishes French Fries, Large Fries, Sausage N Egg Mcmuffin, Quarter Pounder Combo, Hotcakes, Chicken Nuggets, Mcchicken Parking space

Im leaving this review because of business practices. Its nice for us to have the tax holiday on food items, but this particular McDonalds has opted to simply charge more and hope we dont notice. Not that they havent been forever as its the highest priced location Ive ever been to. The worst part is the advertised price is not the purchase price. The tax is zero, but theyre deliberately adding a small hidden surcharge to up profits. $4.49 for a chicken McMuffin. How are two of them $9.22 at the point of purchase? This is two days back to back. Other locations arent doing this. This is the decision of either the store manager or the franchise owner. The receipt shows no item charge either, its just a flat cost with no breakdown. Gross. Really gross.

Its a McDonalds what do you expect

Mc Cafe machine was broken

I ordered a cheeseburger and got a hamburger in a cheeseburger wrapper -_-

The fries and the burger was not hot ,but they did remake them for us . Great service Food

Wanna wait 10 mins at the drive through watching all the cars behind you go by with there order taken while you just sit there ready to order great line up in the left lane where the staff member is off doing something or the excuse of we re short staffed becomes your problem

All in all this is a comment about the new sundae cups. They are horrible and messy and not to mention they are much smaller than what they were in the plastic sundae cups. I think getting rid of plastic is getting a little too extreme. Please bring back the older sundae cups as they arent as messy.

Gone twice now to them saying they are closed. Lady said they close from 345 - 430 pretty inconvenient just say you are closed when you are closed.

Its a typical McDonalds. The food is usually always fresh and the service is quick, as for the staff some are great. Although some need to learn more about customer satisfaction and how to conduct yourself if youre representing a company that is not your own and how it could impact a business if you Carry yourself in a negative fashion. I do also keep in mind that these employees are young and have so much more to learn and that it can only be learned with experience. I do recommend this establishment

Chicken nuggets are so good

Good service and crispy fries

My fries are cold and old and stale and they missed one nugget.the owner or manager needs to do better. I even came when it wasnt busy. Service these days are falling

I don t know why or who is cooking the food but sometimes I ll order at the drive-thru past midnight time but once I get home, my burgers tend to be undercooked and not proper good food quality at all. Whoever is working around past midnight/early morning shifts needs to fix up and better their cooking because this is unacceptable.

Excellent customer service

Delicious Food and Good treat

This is the best McDonalds I have ever been to. It feels like stepping into a McDonalds 10 years ago. The place is clean, the food is done fast and well, and all of the staff are high school or college students.

Its McDonalds. You get what you get.

Man, those large fries I got were packed and fresh. Impressive. S/o to the folks working at this location & making it perhaps the best mcdicks in the GTA

Thank you so much , Cass! You helped me a lot , I felt sick and she was so kind and nice by proposing me a cup of hot water today.

Its McDs. Most consistent fast food. Kid-friendliness: Very kid friendly Food : 4/5 |

Bad food quality specially orange juice its taste like water

Kids meal

Terrible customer service. No acknowledgment or communication. Zero oversight or supervision. Check your order when you go here. Also check if the person taking your order is actually listening. Utter incompetence.

It is not 24 hours I am here at 3 AM. I wanted food but they re closed for cleaning apparently.

Breakfast is average

Showing open 24 hours. Staff inside refused give a service. Just said we closed. If so why you claim open 24 hours.

I only go to their drive thru. The service is always fast and courteous, which is what one wants at a drive thru, so no complaints.

Dont go to this store. Staff is very rude and they dont pack the food properly.

AVOID

Typical mickeyD...but why are the bathroom locked? Why are the straws,napkins, etc, not beside the soda machine??

It is totally nice place to order especially the service is very fast.

I went for a quick drive through because I was in a hurry, and they provided my sandwich in no time. And it was delicious.

Best McDonalds in Scarborough-Agincourt area. Friendly, energetic staff; great food; good class of clientele most times; convenient for shoppers at Kennedy Commons mall, or anyone getting off the 401 at Kennedy Rd.

Staff is always very nice !

They did not give me my order. Bad experience. Scam.

Extremely disappointing experience. The staff was impatient, and I was charged twice for a single vanilla cone. The employee didnt even take the time to explain that the bill had been corrected and paid for. It seemed like she didnt care since it wasnt her money.

Why is it closed at 4 am?

cant believe stuck In the drive thru almost half hours ,bad organized

We had chocolate Sunday ice cream The negative part: Washroom stinks Food : 4/5

Extremely beyond rare for me to ever write a 1 star review but I will for this because of the pricing. This location has higher pricing than the Warden Eglinton McDonalds. For example a Double Filet o fish cost me $2 less at Warden Eglinton McDonalds than here. This is pure evil in this day and age especially factoring in that there is a lot of government housing nearby. If this location is an individual franchise then shame on you, you greedy millionaire.

They don t even double check their order. I ordered big mac without meat and they send with meat. Happened twice. Wanted to give them a chance but, still the same. Food

Highly recomended

Fast service with polite staff.

I ordered a Avocado McWarp Crispy meal and ect but when I get home I found out my wrap was missing, I try to call them and tell them, they can hear me but when I say something missing they hang off my phone LOL Food

This is an excellent McDonald s, run by very nice people. I m a big fan of McDonald s and always try out different locations in various cities and in different countries. I was impressed with this lively birthday display, and the owner kindly allowed me to photograph it to share with my friends.

Rude overnight staffs.

The server completely messed up my order & the manager had to get us the multiple missing items. She didnt even the courtesy to apologies, rather just gave us the order and walked away.

THE BEST FOOD

Like most places covid has left its Mark but it is still the golden m. Vegetarian options: Meat Free options are available. Not the most exciting but they are there if needed. Dietary restrictions: Make restrictions known at the till when you order if you have any. Kid-friendliness: Its might not be the healthiest meal but kids love it. Wheelchair accessibility: Wheelchair accessible!!

Had to wait 45 to get 10 nuggets and fries when I received my food fries were not cooked properly and some of the nuggets under cooked They only had two people working I cooking one taking orders poor management skills Food

If you re looking for a late night grab and go after 3 am, this is the worst McDonald s. I ve visited on four separate occasions after 3 am and have been turned away because they are closed . On one occasion I waited close to 45 minutes for them to reopen. If you re in Scarborough, save yourself the trouble and just go to the Markham and Progress McDonalds. Get your business together or stop advertising as 24 hours at this location.

Awesome

Its not good quality. Vegetarian options: Very less almost everything has eggs. Food : 1/5 |

Expensive un healthy junk pfood

Cant beat the sausage and egg breakfast sandwich.

They dont know our order for some reason so they dont know what items theyre giving. Orders are wrong and missing items.

Midnight crew failed to complete the order. Had to wait 30 minutes only to receive the wrong order and wasn t even responding when asked for a replacement. Very unacceptable!

Ik this is just a McDonalds, but the service was impeccable, amazing, best MacDonalds ever, also very clean

I was thoroughly impressed by the kindness of the staff and the cleanliness of the establishment. Every employee I interacted with was friendly and helpful, contributing to a welcoming atmosphere. Additionally, the restaurant itself was well-maintained, with clean dining areas and facilities. Highly recommend for anyone looking for quick service and a clean environment.

Was very good very clean and very friendly

The person at the front, who is taking orders is so rude.

one of the most horrible experiences I ve had at a mcdoanlds, I went to this location and the managers are all non speaking Filipinos and don t get my order right, they always keep hiring people who don t even understand my order and they get it wrong like is canadas first language Tagalog now?? Do I have to order in their language to get my order right? I blame the management for only hiring one ethnicity try to hire more races? My son wanted to work here for so long but they never hire him I feel like it s because he s a black man and I never seen a black man work at this restaurant?? It s like they only hire their own. Morning manager named ginalyn is just plain stupid and doesn t speak no English at all and she s very rude and doesn t know how to solve simple problems.

Best macdonald in this area.

KakerutZ! Sometimes in a jam its ok

Daniela (a service team leader) served us and was wonderful ! Helped us get the right choices of food and delivered to our table. The premises were clean - especially the washroom. The washroom also smelled very nice. The store is very well kept.

I came here at like 3AM last night to order the soft serve and they gave me so much more than I expected. Parking: Shared parking lot due to its location in a plaza Kid-friendliness: Kids meals available

One of the best McDonalds by far in the city of Toronto

Weekends night shifts employees seems working in a slower pace. Once the drive-through window, the employee was talking to the person on the other side of the parking lot while i was in front of him. Usually, it takes a bit longer to get the food.

Their icecream machine breaks down very often.

Very good attention

Glad they are open on Christmas day especially for anyone working on the road or friends looking to get meet up for coffee or a meal

Convenient Danforth location. Parking tight. Cashier did not know how to process free offer, but no sweat. Not easy working here. Crammed packed busy. All ages local hang out it seems.

Lovely special color and pattern on the tables and chairs.

Really good service

Has to be the most incompetent location ever I get my quick breakfast here at times in the morning it s a simple order and they somehow manage to get it wrong 50% of the time, plain bagel with lettuce egg and mayo and they somehow don t put in the egg. Is there a egg shortage at this location? You think you don t have to double check your orders but clearly you do. Unreal.

Coffee is fresh and the food is also fresh. The servers happily honor the coupons. Neat and clean place to dune in.

Quick service but staff not so friendly

My son had to use the washroom 8 years old after eating there nasty food at this garbage location was told that it wasn t working but it is someone had just used it This is from the manager 1/14/24 450pm I will be making a formal complaint to head office enjoy

I bought two sandwiches via drive thru where both lanes are free and not busy at all. All i received was both sandwiches totally messedup, catchup, lettuce, cheese falling down. I dont knw what too say more. No more coming to this store. Parking: Around the macdonalds store has plrbty of parking

clean and nice to stay and eat ..employess are very nice

A few reasons for a one star. 1. It s always dirty: tables have breadcrumbs and food residuals all the time, floors are not swept so you can expect to step on fries regularly 2. Management doesn t care and slow to act. This McDonald s doesn t have power in the outlets for customers at all. I come here every two weeks on Sundays to enjoy my late and work a bit on the laptop while I drink it - impossible. There is in power in outlets for more than 3 months. I brought up this issue a couple of times. Yes, we take your complain very seriously . Of course ha-ha The clearly don t care if you submit a complain. They are lazy and McDonalds Canada clearly doesn t have any standards or they are below the sea level

I went through drive through. Service is fast and good. Keep it up

I ordered double Double coffee when I left it was no sugar at all

Decent, quick. Monopoly is going right now. So I think they got extra staff . Using the app is beneficial. If you aint using the app, youre doing it wrong.

Food quality is not the best. If you want a great burger there are many better choices in the area. If time is short then McD is for you as they are the fastest and most organized! The best service to the table, to your car, pickup, delivery, or in-store. The breakfast menu is very good, tasty, and has a great selection.

Very friendly clean. The food drinks are very good! Parking: 401 East, and Kennedy. Wheelchair accessibility: Lots of space. Very accessible.

This has got to be the worst McDonalds Ive ever been to. Their drive through is extremely frustrating. No matter what if your food is 30 seconds from being ready they will pull you through and tell you they will bring it out to you. They tried to pull this on me when nobody was in the drive though! I said no I will wait because there are NO CARS behind me. I was given my food in literally 10 seconds. Seriously! The guy just chuckled because the workers know how stupid it is. Its the owner wanting to get good scores or whatever on how fast they can get a vehicle through the drive though. McDonalds headquarters might see yeah youre serving them quickly but the truth is its just hurting you guys because EVERYONE hates it and knows the game. I purposely go to other McDonalds because this McDonalds is the worst Ive ever been to. They tell you youre getting pulled through because theyre waiting on fresh food. Its a lie it has nothing to do with fresh food. Ive been through this spiel quite a few times and your fresh food is usually moderately warm at best. Just get your **** together and give people their food at the window like a normal McDonalds. Pull through the orders that actually need to be pulled through. Big families etc. Everyone is catching on to your bull**** you guys cant continue this way forever. If youre reading this and know whats going on like this comment so they will actually take this seriously.

Dont order curbside pickup, as the order will never be brought out. And then when you go in to ask for it, they will hand you cold food and look insulted when you ask for the cold food to be remade. Parking: Very difficult to get in and out of parking lot at high traffic times

Friendly Staff Fast Order Clean Restaurant Busy Place Food : 4/5 |

I really liked this McDonalds! The staff were very welcoming! The food was awesome! The restaurant was very clean even the washroom! I will definitely be back and tell my friends! Thank you! A wonderful experience!

Bathrooms could be cleaner

Its expensive just like McDonalds in Hawaii.

I was surprise that crew members are helping each other,faster n d food fresh N hot therefore cleans w d people smile wl Food

The staff by the name of DANIELA, provided an EXCELLENT CUSTOMER SERVICE!!. Hoping she will be appreciated and awarded an EXCELLENT PERFORMANCE APPRAISAL with corresponding benefits shes entitled ..Management please.

Went there just after six, Dining in still closed. Staff saw waiting outside and went away. Other customers arrived, surprised not open and left. Left after waiting 5 minutes of waiting outside.

Great restaurant. Very clean and friendly staff.

We get to come to this location often. The food is the food. But the uncomfortable seats are made up for by the exceptionally pleasant staff.

I was only here to do a service call for McDonalds, but I do want to mention how nice, friendly, and patient the manager Jadelyn and her staff were with me. They treated me as one of their own even though I was probably in their way a few times. It was all around a pleasant experience. Hats off to you all. Happy holidays!

Ordered a coffee, not hot. So asked for microwave to heat up, they offered a new one, but still not hot enough, just warm. But overall service and atmosphere is good.

I came from highway. They have written 24 hour service, but they are closed at night.