2193 Yonge St, Toronto, ON M4S 2B2, Canada
Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more.
I have been to many popeyes but this store wasn’t good in particular. First, they took 20 minutes to make me a 3 piece chicken meal while it was just me on the store and there was an Indian lady in the cashier who was using her phone and working without wearing gloves.she should know that it’s not india and should comply with the hygiene standards here. It also looked very unhygienic and she was also very rude
I ordered a 3-piece chicken meal and received a tiny leg, a small wing, and a small thigh instead. When I addressed the issue, the manager was dismissive and treated me like a thief, refusing to apologize. He even demanded a receipt for a poutine I just bought without being given one. This was an incredibly frustrating experience, and it’s clear the staff is poorly trained. I won’t be returning to this location. Avoid this restaurant if you value good service!
Had a terrible experience with the store owner, who really needs to improve his customer service. The food quality at this location is mediocre, the floors are always dirty and sticky, and the bathroom is rarely clean. It's ironic that the owner has repeatedly asked me to write a 5-star review. I won't be writing that review while the store is in such a bad shape buddy. If anybody reads this, take the time to order at the other locations nearby. It’s worth it compared to walking into a sticky, smoke filled, dirty mess of an establishment. Not that the cares anyways. Don’t risk getting attacked over an 85 cent refill like I did. Choose a better location to get your chicken. Good luck!
I had an incredibly disappointing experience at this Popeye's location. After spending over $10 on a chicken sandwich, I was refused a simple glass of water on a very hot day. This lack of basic customer service is unacceptable. I hope the management will reconsider their policies to avoid treating other customers this way.
This location never has proper wings. Ordered 6pc they gave us 5 each with a little piece of crumble attached to a drum to make it look bigger. Weird scent coming from one of the wings as well. Seems like they’re cutting corners by time I noticed it was too late to go back. They shouldn’t scam people out their money like this. This is the 3rd time. Do better
Worst restaurant experience. Walked in Sunday night and got served chicken blood. Never seen such a thing at my once fav fried chicken enterprise. Also this one wins the filthiest kept bathroom in the area.
Ordered 8pcs, all of which were drier than the Sahara. I even waited for a “fresh” batch, which probably means it was overcooked. Stick to the Mt Pleasant/Eglinton location! An extra star because fries were good.
I'm not sure what the negative reviews are about because my experience was great! The guy on cash was super helpful and friendly, the food was fresh and delicious, and the bar seating at the window is comfy and great for people watching. The Sunday nugget deal is a bargain! So glad to have this spot in the neighbourhood. The only negative is 85 cents for refills on drinks, what's that about??
Online says they close at 1am on Saturday Went there at 12:30 doors close, Knocked on the door and the lady inside said that they were closed . Was very annoyed because online says 1am Food : 1/5
Best chicken Sandwich Ive ever had, very good service by Shivani would definitely visit again!!!
Amazing staff!!! Would highly recommend Food
It s a Popeyes - about as good or as bad as it gets.
Nice store nice people, and the food was perfect.
Ordered French Fries and Biscuits Biscuits was good but French Fries was terrible. Over cooked. Tests ruined. Food : 2/5
Great food and friendly staff
Ladies were very nice and very hospitable
July 29, 2024 We had the absolute worst experience at this location! I don t know what her problem is, but she needs to be fired! That s not how you talk to customers! The cashier was unprofessional and rude. Not only was our food not hot enough, but she also refused to take it back because we had touched it, even though we asked for it to go. She kept calling the wrong names just stop that, okay? She acted high and mighty when it was all her fault, and she wasn t even apologetic; she had a smirk the whole time. We will never come back to this place ever again after what you did to us. Go somewhere else, like Jollibee they actually have good, fresh chicken (spicy too) and good service. The service and quality at Popeyes here are terrible. I don t recommend it at all; unless you want horrible treatment, then by all means, go ahead. I wish I could rate this place a negative -5 if I could. Avoid. Avoid. Avoid.
I felt bad after eating Popeyes because half of the food was oil and I will never again order food from Popeyes.
The manager was very unprofessional with my order.
I had a really disappointing experience at a restaurant recently. I ordered chicken, and honestly, it was the worst I ve ever had. When it arrived, it was cold and dry, making it hard to eat. instead of being understanding, both the staff and the owner were pretty rude about it. It s frustrating when a place has bad food and isn t willing to listen to customers.
Not clean. Should take care of cleaning as well. The tables feel sticky Food
A Once Great Spot Now a Complete Disaster As a regular late-night customer at this place, I m utterly shocked and disappointed by what it has turned into. It s like walking into a completely different restaurant only worse. My last visit was nothing short of a nightmare. The quality of the food has dropped drastically. What used to be my go-to place for a good meal now serves food that s barely edible. The restaurant itself wasn t even clean. Tables were sticky, floors had trash on them, and it seemed like no one had bothered to tidy up in days. But the absolute worst part? They refused to give me tap water. Yes, you read that right. The manager told me, We have to count the cups, and we can t give you a cup, which is beyond ridiculous. Since when do we count cups for tap water? It s clear that this place has lost all respect for its customers. To anyone thinking of going here, don t bother. It s not worth your time or money anymore. The manager was there, witnessing all of this, and did absolutely nothing to address the problems. I ve attached a picture of the restaurant so you know what to avoid.
Rabina was the best. Great amazing help.
if a person comes and wants to use the toilet. calling him only a customer is inhumane. because maybe he doesnt have money. maybe hes shy. shame on you. shame on your humanity
Great Thursday special
I like this branch the food quality is good. The manager and staff are professional and helpful
Super nice cashier and manager!
Chicken was delicious and fresh always. Keep up the good work.
Chickens are very juicy and fresh. Specially the sandwich are very yummy.
Ive always had good experiences here. Food has always been fresh and hot. Service has been friendly and efficient. I usually order online, and it makes it easy to pick up my order. They are also open late, which I love.
I cant say enough good things about the Popeyes Louisiana Chicken location at 2193 Yonge St.! From the moment you walk in, you can tell that this restaurant is managed by an exceptional team. The owner is incredibly dedicated to providing the best customer experience possible. They are always on alert, ensuring that no customer leaves disappointed and that the high standards and traditions of Popeyes are consistently upheld. The food here is nothing short of spectacular. Every meal is served hot and bursting with that signature Popeyes flavor we all love. Whether its the crispy chicken, perfectly seasoned fries, or the delicious biscuits, every bite is a testament to their commitment to quality. What really sets this location apart is their outstanding customer service. On the rare occasion that there is an issue, the team resolves it quickly and efficiently, making sure you leave with a smile on your face. If you re looking for a place where you can enjoy delicious food and feel truly valued as a customer, Popeyes Louisiana Chicken at 2193 Yonge St. is the place to go. Highly recommended! Thank you for always taking care of me and treating me like family guys
Good service and amazing food
Excellent food
The service was prompt and friendly, and the restaurant was clean and well-maintained. Highly recommend for a satisfying meal!
I recently visited Popeyes and was thoroughly impressed. The crispy, flavorful fried chicken and delicious sides, like Cajun fries and biscuits, were excellent. Friendly service and clean environment made for a great dining experience.
Excellent service would highly recommend!!!!
Great experience, would definitely love to visit again!
Amazing service and friendly staff!!! would definitely love to visit again. Food
Had a lovely experience and satisfied with my order. Great customer service
Great chicken and fast service. Exactly what you want! Perfect for a quick lunch!
Sana is amazing! Helped us with our large order and offered a great customer service.
I used to go to this shop weekly once. Such a good place to get fresh fried chicken.
This location has recently opened up near my residence and my experience couldnt be better. When in need for a quick bite or snack, this Popeyes is ideal. There hasnt been a single time where Ive had to wait for more than 3 minutes, and Ive found an employee there, Saba, to be extremely polite and helpful. The food is always hot, quality on point and if you order through the app they really do have it waiting for you at this location :). All in all, very satisfied and happy
Clean, good food and great service.
Been coming here almost every other Sunday night after 11pm and the female staff on this shift who I didn t get a chance to ask her name has always been super friendly and helpful. I ve seen her working alone several times and was super busy with the late night orders but still she remained very friendly while being efficient at the same time. Thank you so much!
Was told 6 minutes for some tenders when the place was empty and proceeded to wait 25 minutes.
Ordered a 12 piece nugget platter got home and only had 8 pieces and the saddest amount of fries.
5 star staff
The sandwich suggested by uncle over there was the best sandwich i ever had at Popeyes
Amazing staff and great food!!
This popeyes location is extremely slow in service !! I was the only customer there went I went and I had to wait atleast 10 mins for my simple order! Ridiculous. To the franchise owner stop being cheap and hire more staff!! It will clearly be a busy location based on where it is across from the subway station. My food wasn t that great either , extremely dry chicken. Also I saw the sign for the fountain drinks said 89 cents for refill are you kidding me? What a cheap franchise owner! How disappointing!
For food guys here s it
Terrible experience. I got 6 pieces wings combo as I always do & it was not pleasant, chicken wasn t clean inside and fries were as hard as chips. I thought to myself they must think this is India how they handle the food here. Would not recommend check out 1560 location headed towards St. Clair 15 mins near for satisfying experience
Popeyes needs to retrain the staff on cleanliness. When I ordered dine-in, the food came out on a tray without a lid, and just above where the food was coming out, Popeyes employee was drilling into the ceiling. Using a drill releases plaster dust, so isnt it common sense to either move the food elsewhere or stop drilling when food is being served? Plaster dust ended up falling directly onto my food. I was angry, but I held back and received the food anyway. Right after I received the food, they ended up sweeping entire store, right up to my table, to clean the dust released from drilling. I felt like dust was accumulating on my chicken, so I felt really uncomfortable. I ended up not eating it because it already felt dirty. Am I asking for too much? I dont understand if they cant even grasp the basics. I dont know what theyre thinking.
Morsal was great
What a wonderful location with best food and service...A big recommended place
New branch that opened recently , food is good , it takes some wait times even if you are the only one ! Though they always mention it s 7 minutes wait time , and it is actually 7 minutes , Not sure about the fountain drink charge 89 cents ? Overall nice people good service
Blows me away how slow the service is .with the food literally ready in the window!!!
So glad there s a Popeye s location nearby in the area! Amazing fried chicken, and the ultimate comfort food to binge eat! Can never go wrong with their spicy chicken
Wait times for food here are pretty long even if youre the only one there. Also prone to getting orders wrong. A few chairs also wobble backwards, a potential hazard for children.
Don t have to go to Redpath anymore
Very unorganized and under staffed. I ordered three pieces of chicken and had to wait twenty minutes while watching them serve three people who ordered after me.
the chicken was uncooked i will have to file a complaint
A very nice go to place. Staff is very friendly and give accurate waiting time. The food is always fresh and employee behind the counter also gave tou recommendations if you are confuse for your meal. Defina Recommend this place if you want to eat fresh food
So mad got all the way home to realize they forgot my large order of fries I added to my purchase. Too far to go back!
Slow as heck