Wendy's in Toronto

This location has messed up my order more than once. Did not include my fries, the diet coke tasted like club soda. Not much love and care, feels like they rush my order every time, and I will be ordering from a different location going forward.

Great people!

Staff are friendly. Kiosk is very nice addition. Quick and easy to use

Usual good food and service.

I only tried it one time. It was busy. The staff looked lost. Weird people were lurking inside. The food was off kilter and didnt seem like Wendys. There was no joy eating that burger & fries, I tell ya. The whole thing put me off and I have not been back. Back in the day if this shop was here, Id eat there every month but Im not certain they really know why theyre there. One of these days Ill try again.

Jaspreet, Amanda and Raman make this place a great experience to visit. Always feeling welcome. Fast service and always fresh food.

Idiotic Staff I have seen. Zero knowledge of customer service.

You are all painfully slow. Waiting 15 minutes for a breakfast sandwich is ridiculous. You still managed to mess it up. Pathetic service!

I really love the food and the service was so fast happy to be there

This place did not give me the food I ordered and gave me completely different food. Very bad service

Worst Wendy s ever with poorest service. Online it says there is a drive through. There is no drive through, just a pickup walk up window with no parking. And they don t start making your order until you show up, even if your credit card was already charged. So you are illegally parked for excessive time. Very organized. Probably ok for walk ups. But don t do any online orders here. Parking: No parking in certain hours. Paid parking in other hours

The wait is awful, and the back log is huge. If only I had a chance to cancel everything and walk out

Do not order from this dive. Half my order was missing no cutlery like I requested, no drink or sour cream that I PAID for and the salad was soggy and rotten! I will never order Wendys again!

Edit: The customer service here is absolutely Abysmal. Can someone asks you how long something is going to take? You dont just walk away and give them zero information... Then try to hand them the incorrect order after that.. Big yikes You guys need to pick a policy and stick with it. I ordered for pickup and when I arrived the order was not ready yet. This was attempting to pick up at your pickup window.. the staff members told me to come inside and wait as it was cold and snowing outside and they would give me my order when it was ready. When the order was ready it was not given to me and then I was informed that I would then have to go back outside to the pickup window to pick it up from the pickup window despite being told to come inside to pick it up. I told the staff member to just please give it to me as I am already here and theres no reason for me to go back outside to wait at a window for an order that I was told would be given to me inside by another staff member. The staff member then became argumentative and unhelpful. This is an awful way to treat customers.

The chicken sandwich patty was raw, disgusting.

Stood in line, some guy behind me butts in line and gets served, clearly they see him do it too. Then Im standing there waiting to get served and the lady is just sitting there if ignoring me then serves again the lady before me with making another order. I was starving. They were about to get a lot from my pocket but because of this incident and being the one and only time at this location, Ill take it that they dont like serving me. Not sure why though. Glad I made it home and saved myself a whole lot of money.

Food is consistently good but you have GOT to stop using those new drink lids. I have had to get full refunds for my past 3 delivery orders because literally half the drink spills out into the bag. Either switch the lids or figure out a new way to seal the cups, Im sure I am not the only person experiencing this issue.

You guys really need security for been in the phone or calls all day lol useless

Slow as hell

The last two times I ve been, the drink machine barely has any options available, the utensil/drink station is a mess and the food tastes bitter - so the oil is clearly old/burnt. Gross and disappointing

I dont know why their app asks for a ready time when almost always there is a 20-minute delay!

Dont get the cinnabon, it tastes, old and stiff bread. I barely ate it with a fork

Take out should pair with utensils please! I eat salad with my bare hands!

Made a mobile order and they messed up both sandwiches. Seems that wendys is hiring immigrants fresh off the boat with no literacy to read what the customers want or do not want on their burger. This isnt the first time. First the quality of food goes down and then the service

We dined at Wendy s on Monday 29th July 2024 and Jaspreet served us. He was really kind and multiple times he addressed our requests with patient and smile. We got chicken burger: The food was decent as well. Service

I order around 30min ago, when I reached still they are playing with each other , after it they start making order unfortunately I have to cancel it because it was too late but they didnt even care .

Didn t make my order even after 40 mins

Incompetent foreigners who work here. I stopped going here because these are some of the most entitled and arrogant fast food workers Ive experienced. They regularly stand around and talk when there is work to be done and often see 6 people doing nothing and orders coming in from dine in customers and online orders. Management does not seem to care. They must all be related or come from the same family. Level of customer service is pathetic and lacking. They should all take a course in the BASICS of customer service because they have no clue. Also look at how the owner addresses the negative, he/she only addresses the positive reviews except for one exception. The positive reviews are mostly from Indian accounts who either work there or are related to staff. This is how scammers try to avoid improving business. Instead of improving the gaping holes, they commit fraud so they appear they are doing well. In before they cry racism, which is their favourite counter argument to try to shame the reviewer. It has nothing to do with race but culture. Before these racists try to accuse anyone here pointing out these flaws, India has a caste system.

Food is very good

Had to wait twenty minutes for an order I placed ahead of time, as people who came in after me ordered and received their food before I did. Wasn t busy. Had to ask about my order twice. It was there in the in progress section the entire time, but somehow everyone missed it. Don t know what happened but I missed most of my lunch break. Bad experience.

The hamburger I order was half cooked and the fries seem wet and soggy, I will not go here again.

Good service. My guy Karan always greets me when I enter and is always helpful.

Not good

I had a great experience. SAID was an excellent order taker, providing detailed recommendations. My chicken sandwich was hot and delicious, and the fries were crispy. Great customer service!

I swear every time I order take out from this location and order the French toast sticks, they ALWAYS FORGET THE SYRUP! Like learn your damn menu! Weird place man

Very happy they open here!!

after over an hour waiting, they didnt fulfill my doordash order and the lady on the phone was super rude, claiming the order got stolen twice (sure.....) and that its doordashs problem not theirs and that they wont be making my food.... terrible customer service

Super shady at night. Orders take forever. Waited 15 minutes for 1 burger. Not recommend

Ordered food for pick up here and the service was very disorganized. Food was supposed to be ready by 7:30 at the latest, and when I arrived at 7:40, the cashier told me to wait around as the food was still being prepared. I waited until 8PM before someone realized that the food had already been prepared, almost an hour ago. They then asked me to go pick up the food at the outdoor pickup window. By then the Frosty has melted and soaked much of the contents of the bag. Everything was also cold.

Food is good but order through the app after 10:30 and you might as well just order through the window. They wont start it until you get there

Friendly staff, clean, and a nice little spot to have a snack.

The food is good but the service is really needs improvement! There is a tall guy, telling from his accent , I believe he is Indian he calls people Buddy ! I am probably double his age and I don t appreciate it . He definitely needs a good training to learn how to speak to his customers and his staff with respect ! 2nd thing is , If customer ordered Dave s Double then you should yell ( Dave s Double ) but instead they are yelling ( Double Cheese ) and customer get confused ! I see both the male and female managers yelling ( Single Cheese ) and ( Double Cheese ) . When I approached him with my order number he says ( I said Double Cheese) but you didn t respond ! I said ( I ordered Dave s Double ) he says ( It is the same thing ) . Well, then can you please change the name on the menu to ( Double Cheese ) so we don t get confused !!?

ordered 2 burgers with 2 salads and they did not give us the burgers. now we are forced to spend a ton of money to use uber eats to order our food to our house. my salad also had animal fecal matter in it which i didnt discover until more than halfway through the salad. my coffee also tastes like hotdogs. this place should be shut down.

Seriously some of the best customer service I ve had in a long time. I ve been to this location twice since it opened, and both times the customer service was amazing very friendly. Juss served me today. Really nice guy. Keep up the good work you guys it s lovely being served by you.

Jaspreet gives great service

Specifically ordered my food with cutlery, and it never came with it. I also didn t receive one of my burgers. Obviously no one cared to doublecheck that everything was in my order.

Food was very good especially their fries and burgers. Service is also very good.

Very, very good burgers... My guy loves the onion rings.. bit sketchy with a security guard just there when you walk into a gast food place.. but, if that helps the employees to feel safer, far be it from me to say its bad. But they are a touch rude and short when theres zero reason to be. But foods good, workers are great, for a fat food burger, it hits.

I recently found a moldy tomato slice in my burger, which was extremely disappointing. As a loyal customer, I expect better quality control and hygiene standards.

I really love these burgers. It s convenient to place an order here, you don t have to pay for parking Standard burger Fries Cola 14 cad

Jaspreet and his team are very friendly and all team did a great job

A lot of sitting area. Nice window seats. Garbage was overflowing upon arrival. But when I left, 15 minutes later, it was taken care of by then. Kid-friendliness: They have my kid a few kids toy of paper squares with colours, and small words on it.

Franchise Burger in Parkdale. Wendy s at King and Dufferin wins I have not been to any Wendy s in many years, only because I only see them on the 401. This location opened about a month ago, staff is excellent, Good service, good Burgers, check it out, you ll agree with this Grumpy guy oh this Bacon Portabella is excellent

Very disappointing, was served raw chicken.

Burger was made not to Wendys standards. I requested extra onions and no tomatoes. I got a regular burger. Requested no ice in my drink and got ice. After reading the reviews, most of the 5star reviews were given by the indian employees that work at this location. Very deceptive business practices that are forbidden by Google. Not impressed. This location is on the edge of Parkdale and has a lot of homeless people loitering, and the garbage cans were full. No parking, you have to park on the street. Paid parking.

It is good place to eat and and also good for the delivery people specially JES is good man and great hospitality

There s a reason I always visit a place 3 or more times before reviewing. This is a new location so the best of the best is expected in the very beginning. My first visit the food was good and fresh. The next two times I have gotten wilted lettuce on both my chicken sandwiches and salads. I even asked for fresh lettuce ahead of time and explained why (because of the wilted lettuce from a previous visit) they apologized and said okay, only for me to open the food and boom! More wilted brown lettuce lol. I won t be returning.

Extremely slow, forget youre there. Too many places for staff to put food when ready then expect you to find it.

Located at the heart of Toronto I really have a great experience when I ordered in this branch. I ve been eating in different Wendy s, but this place really exceeded my expectation. Food is served fresh and hot enough, service is fast, place is clean, ambiance is great This place justifies why I liked the food in Wendy s a lot..Kudos

Staff took my order and charged me (I paid cash), then never made my food or my coffee. Waited 20 mins, staff glanced at me numerous times until I finally managed to speak to someone. Will definitely look to other locations for now.

Honestly, if you re craving Wendy s, order it for real. I ve been here a few times since they have opened, however it s like specific employees who work here think the dipping sauces come out of their paycheques. Nuggets come with dipping sauce, French toast sticks come with the syrup to dip them in. Like bffr. Like I should not have to double check my order before I leave. And the one time I forgot to, boom no dipping sauces. Next level

Great baconator and spicy chicken sandwiches!

It s newly opened , the service is very fast and all the stuff hit and fresh.

Very good service and the employees are very friendly. Easy access and location is perfect.

I thoroughly enjoyed my experience at Wendys! The food was delicious, the ambiance was inviting, and the staff was incredibly friendly. A perfect combination for a delightful dining experience. Highly recommended!

I visited this newly open branch every team members have a different level of energy with positive attitude toward guest . I tried there new bacon portbella mushroom melt combo it taste so good and fresh that i will bring my family to taste it

I visited there yesterday with my friends .i was surprised to see such a good and clean environment .food taste soo good

Food is very good and staff is also very polite. May be a girl named manya took my order and she gave me best service.

Nice ambiance with nice service and friendly employees. Especially i enjoyed breakfast the most

Well first time I went got Chilli all the workers there looked so confused non of them knew what they were doing got home went to warm the Chilli had a half eaten pickle in it which I found totally disgusting dont know how that would end up in there. I figured okay Ill give them another chance ordered other things. Got nuggets and fries which were both ice old when I asked nicely if they could make it fresh . Next time I ordered just straight nuggets and how is it I found a nugget from another fast food place in my bag . Like I cant even make this stuff up I go all the way home noticed so I went all the way back. The manager and 2 other workers legit did not seem to care when I showed them just made a next order of nuggets and sent me on my way ... feel this location needs alotttta work and they need to actually pay attention more and actually help customers out instead of not caring

Brand new Wendy s on the corner of King and Dufferin offers quick and convenient food options to the hard working respectable people of parkdale. There are digital kiosks to order or you can get in the line if new technology scares you or you don t have a credit card. This location has a Coca Cola remix machine which is a rarity you will not find another machine like this in parkdale. Wendys does not cut corners when it comes to quality that is why all the fresh NEVER frozen patties are square. The frosty is a delicious treat that can be enjoyed year round i would recommend getting a large and sharing it with your lover. This location is quite small and intimate perfect for a quick bite on your lunch break or a convenient take out dinner for your family. All the staff are highly skilled and kind professionals who will assist you in navigating the menu if you haven t been to a Wendys before. There are many burger joints in parkdale but none of them can compare to shining beacon of hope that is Wendys, RUN don t walk to this location and enjoy a delicious meal that Dave Thomas (founder of Wendys) provides to the people. I will most certainly be back soon!!!!

Always loved Wendys food but now living in parkdale area this is close and convenient. Food was great. Finally a blessing. Thanks

Best staff ever

Food was tasty, fresh, and ready in under two minutes! Staff were extremely helpful and friendly as well.

So far so good. Burgers are delicious

Great burgers, salads and baked potatoes! Dont forget to download Wendys app for offers and reward points!

Glad to have this place in Parkdale - especially on the same intersection that we recently lost both McDonald s AND Burger King on! Welcome to the neighborhood Wendys - food is delicious at this location, recommend it!!

It s really nice to have a Wendy s in the neighbourhood. The staff are super lovely and the food is great. I d give it 5 stars save for one minor issue: the organization for mobile pickup orders is really hit and miss. There s a designated area to pick up mobile orders on one end of the counter, but half the time my order ends up being placed with the in-person orders at the other end of the counter. It s a bit confusing and inconsistent. That being said, they ve only just opened and everyone is doing an amazing job getting into the rhythm of things. Vegetarian options: The baked potato with sour cream and chives is vegetarian and decent.

It was great location , newly opened and so fantastic. The food was great and really fresh