Wendy's in Toronto

Always have a good experience here. Good food, fair prices.

They don t open 24 hours as mentioned in google maps

Order the chicken nuggets through drive through. Take them 15 mins to finish! Did you guys start making nuggets from scratch?!

Great food. Why isn t there a Wendy s at every square miles of TO? It s real food but it s a fast food, perfect combo. All the other fast food resto s falls very short of Wendy s, except for Harvey s of course. Dietary restrictions: Comparing Wendy s qualité and taste to other restaurants is night and Day, wow

Got the asiago chicken. Didnt ask for a medium but he auto upped me to it. Got it and well. I got a piece of lettuce would make Mr.scrooge proud. It was one finger indent big. i guess i should be happy i got a slice of tomato. This place is a scam and takes advantage of the unwary. Plus the junior bacon cheeseburger. The cheese was still cold. Great to know it was refrigerated. But its terrible even for fast food even in Mcdonalds the cheese is semi melted or warm

Im writing this review because Im a little bit disappointed, there probably was a shortage on lettuce so I can understand cuz usually this doesnt happen. But literally every piece of lettuce in my salad was old, brown and dingy. Not the best experience there, but otherwise usually this location is great. Dietary restrictions: Honestly Wendys is one of the most accommodating restaurants that would be considered fast food, if you dont want to bun for your hamburger you can literally switch it out with two pieces of lettuce.

Lakesh is very nice and friendly. He always have a smile on his face whenever I see him at the drive thru. I always come here at night/wee hours He should be recognized for his Excellent Customer Service

Manager that evening needs customer service training. Such attitude. waited 20 mins for a drive thru order. blamed me for not coming back for my order wherein I was told to park and they will drop off the food. Food

Went to the drive thru, they said pull up to the first window but i waited 10 mins at the first window. After 10 mins of no one at the first window, I pull up to the 2nd window to pay but they told us to go around again to the first window to pay for my order. Ive never had any issues with the service here until tonight. Wouldnt recommend the drive thru unless they fix themselves up.

They literally don t know how to read and put the meat that was ordered in the egg and meat sandwiches. Big ripoff! Instead, they put disgusting egg shells in the sandwich because they don t know how to see what they re doing, what a waste of time and money to go to such a place

Some soft drinks not available.

What s the point in 6 workers just standing there doing nothing and staring at me order. I walk in order a double combo and a baconator on a the side. I receive my order, then find out I didn t even receive the right sandwiches. Go through drive through and 2 ladies tell me to pay for bacon to add to the messed up burger. They didn t even give me the receipt when I ordered. Quite literally the worst wendy s i ve gone to in my life. Ordered what I wanted, then had to pay more to even receive what I wanted.

This place was quick to serve me. Nice and clean good service, friendly service. Everything was good about this place and the food was excellent Parking: Wendys just makes great burgers and great chicken sandwiches

Almost all of the night shift staff are very polite. They are serving very fast, of course there can be some slowdowns during the daytime hours. They are generally good, the food is fresh.

Great as usual

This Wendys is one of the worst in the chain I have ever been to. Before the renovation, the service was decent. But now its a hot mess with trash cans often overflowing, most of the tables are nasty as hell and the staff dont know how to do their job from their rear end. The fries were often cold, and the hamburgers were like someone had tossed them together a few feet away and called them good enough to serve. This makes me want to gag when some of the staff know that I often visit this place at least once or every other week. The last time I went to this Wendys was November 9, 2024, and the poor service was the last straw as the fries were cold, and the hamburger was a hot mess of tossed things. I went to the front with the food and left it there after I said some not-so nice words to the staff. Mark my words, I wont return there even if I have the money to buy them out.

Burger taste good

This store refused to give my order to a delivery driver and it arrived after an hour and was cold and gross.

Always use the drive thru late at night, always correct with our big orders, no issues ever. I have celiac disease, so I am limited to the salads and baked potatoes, but they always have potatoes at night, and they never forget anything with my salad. Also, their jbcs are so yummy here, always cooked to perfection. They were my favorite before I was diagnosed with celiac disease. So I highly recommend this wendys when ur looking for late night food. Also, they are on point with their mobile orders as well. Dietary restrictions: Salads and potatoes are celiac friendly. Parking: Huge parking lot its in the plaza Kid-friendliness: Yes Wheelchair accessibility: Yes

gave me food poisoning L

Incompetent and brainless employees. Very very slow service.

Go to this restaurant regularly on the weekends for breakfast. Even though they are short staffed Shirin, Anish and Charan do their best to keep all customers happy. Shirin is an amazing person and very hard working, and with the support of Anish and Charan run the show very well. Kudos to all 3 of them. Keep up the good work. Certainly an asset to the chain. Parking: Ample

Nuggets are better than McDonalds and cheaper too. The ghost pepper dipping was not that spicy. The fountain drink machine has many options and the dining room is mostly clean.

they always skimp on food and the staff is just rude and they dont speak clear english, also there is an odd smell in this location, I am never coming back again.

The burger was greasy to the point that they double wrapped it with their Wendy s wrap instead of a single wrap, and the bun was smashed in when I received it when I opened it. Tried to go to another location if you can. This is the first Wendy s location where they did not meet my satisfaction at all. Will not come here again.

Ordered 3 Dave s Singles through drive-thru. Server did not have good customer service skills (no greeting, no goodbye). I opened my order when I came home and notice none of the burgers had lettuce. Did not receive a receipt to leave feedback via the online survey. Tried calling the location twice and nobody answered. Will not be back.

I love a good burger overall And this establishment has proven that fresh never frozen wins the day daves double and Chili with fresh cut fries works for me and cold drink makes for a great meal on a cold day. Food

Been going here before work with coworkers for the last few days, but Im not sure how we can call this fast food anymore. Not sure if Wendys has just cut their staff short, but they have no dedicated cashier, just kitchen staff who will come up and take your order when they have time. Before that, youll likely be waiting at the counter for 5 minutes before youre even acknowledged. Past that, once you are served, the staff dont seem all too happy to be there, at least thats the energy they give off. Burgers taste good, standard Wendys, but the prices have been inflated to such a degree that youre better off just taking time to cook at home. If youre gonna make customers pay more for your food, make it worth it.

Terrible dirty and dirty staff handing food with bare hands no gloves worn - it was 6:25am in morning staff told me no breakfast only dinner items available - I walked out didnt buy anything and will not return - flithy staff playing with cell phones and then handle food without washing hands

I used to like wendys but its been awhile since ive been to a location that keeps up with that standard....

My husband wanted to surprise me with breakfast and he specifically asked for NO CHEESE for both combos, and they gave him cheese for both combos. Food went straight to the garbage what a waste of my husbands time and money these people really need to wake up and do their jobs

Nice breakfast

JASON is the nicest employee. He was so considerate and respectful. Such a great guy! Thank you Jason!!!

There is no more cleanliness in the entire place!!

Amazing place to eat at! Everyone is so nice sejal was really good to me!

good food great service hy anish

There were two cars ahead. It took so long in drive thru (over 10 min) I reversed and left. Won t make that mistake again.

Disgusting. Cashier male..touches the money . Then gives you your drinking cup with his fingers inside the cup.. .come on use common sense...no one wears gloves anymore..... your dealing with food. Will not go there anymore..

Frosty is all I have to say..yummy

Wonderful staff. Quick and fresh.

Service is slow employees are interested in talking to each other and do not pay attention to costumers Atmosphere of this renovation is very gloomy Food

Looks very bad after renovation. No one who speaks proper English?! 20 mins to get a burger?! ... great canadian fast food.

The food was great. However the customer service is very cold. Didnt even bother to say sorry for serving our order very late and even asked me if I already placed the order. The new atmosphere wasnt appealing for me. The red vibe was gone.

No white people? I can hardly understand what they say... and and super slow...

Only Wendys open 24/7. Fast service and fresh food.

Came in late afternoon for a frosty and the first thing you notice is what a DUMP this place is, which is why no one sits inside. There is trash in the garbage bins to the MAX. Tables are dirty and not wiped down. Also, garbage on top of a few table. The funny thing is that an employee is sitting there eating!!! While watching this. What a disgrace! Get your things together, dirty! 2024 - how do you run out of spoons????

Very slowly Orders were never ready on time

just order a frosty today, i cant eat it it was so soft, when you complain the server told me it was supposed to be melted, , ended up in the trash bin

This absolute trash food I am disgusted of how they cook here I look into the back seeing a man not in uniform cooking MY food which I saw him previously handling money without washing his hands once these people were barefooted I d rather be strapped to a chair and be publicly executed then lay my mouth on that horrid food. I am never coming back here EVER again.

Mon to Fri day shift are great all smiles good service everything.

Ordered 2 Daves Double Cheeseburger, got 2 Daves Single instead.

This Wendy s needs help!! Just went thru renovations but it did not change the atmosphere of disorganization and below acceptable service. It s sad because Wendy s is a fast food restaurant with a different menu. I ordered baked potatoes twice now they have to check if they have them. It s close to dinner time come on guys!! There appears to be no chain of command , they don t seem prepared to sell food!!

Staff are great here and the food is what you would expect from a Wendy s. But it always smells really bad inside the restaurant :(

Standard enjoyable burgers nothing to complain about. Drive through can be a little bit faster but overall everything was pleasant and they got my order right and I was off in no time. I was also able to use the rewards app here.

Horrible service. Tried telling me they stopped serving breakfast way before its scheduled to end. And they finally served me garbage, the egg bacon croissant had no Swiss sauce and it was ice cold and the egg had so much shell in it, it cut my mouth I spat it out and threw everything away. Dont come to this Wendys the one by Weston Steeles is way better. Go there for real wendys. Not this horrible place.

My family and I went to this Wendys. We ordered enough meals for everyone, and unfortunately, we only checked the bag of food when we got home. We were missing multiple items and some of our orders were wrong. We couldnt go back to the restaurant to ask for our missing items, because we also didnt receive a receipt to prove what we ordered. Nice looking restaurant but unfortunately not such great service

Always gotta have Wendys once in a while, am I right

Pleasant staff but painfully slow. Both the drive-in and the in-store experience is slow. Be prepared to wait.

A much better experience now with the new renos. Seem a lot cleaner than pre renos Service is still slow - literally 2 people working when I was there

Dirty tables and chairs , sticky floor , washroom dirty off smell . The food served fresh

Drive through was great!!

Best junior bacon cheeseburgers in the area and really friendly staff

Greatest service

This store was very fair of providing a good service. I thought there was going to be more then one person serving the people of giving them there food.

I ordered a double with cheese and only onion. They gave me a fully loaded burger instead,, even after telling them NO PICKLE NO TOMATOES NO SAUCE. This has happened numerous times. I wont go there again. Also brown lettuce.

This restaurant is so disgusting. It is so dirty. Every surface was sticky or messy. The floor, tables, chairs. The bathroom doors, counter, toilets. If the front of the store is this untidy how dirty is the back where the food is cooked?

The manager at this place being really mean to the staff, shouting at them in front of everyone. It made the place feel unfriendly. They should treat their workers better.

Good hearty breakfast with very pleasant staff.

first and last time Im ordering from this over inflated location. provide the cost in comparison to the the service you provide. which is the runs.

Its a typical Wendys place. My only two issues are(kids menu): 1. My kid always wants either chocolate or regular milk and they are always out of both, 2. Every time my kid gets a burger from there (kids menu), the burger buns are ALWAYS kinda stale.

Needs improvement

Very nice food, amazing atmosphere and great service

Wrong hours!!!! You dont close at 4am like Google says. I drove all the way here and its closed

Good

My order of one combo was cooked for 20 minutes (burger, fries, black coffee). There was almost no one inside. They simply forgot about my order.

Make extra effort to accommodate customers needs

Nice place friendly staff good food

The best gym in Toronto

This location always runs out of water to sell. It s a high margin item. Order extra or go to grocery store in same plaza to get some. Also, no debit or credit today.

I recently enjoyed a delicious meal at Wendys, and I must say it exceeded my expectations. The fresh and flavorful ingredients in their burgers and salads were a standout. The menu offers a great variety, accommodating different tastes and preferences. The service was quick and the staff was friendly, creating a pleasant dining experience. Wendys commitment to quality ingredients and a satisfying dining atmosphere makes it a reliable choice for a tasty and enjoyable meal.

Their food had taste of old oil. They probably dont change it on time.

Very bad experience, too much dirty all around, carpet, tables, chairs, washroom, entry area, dustbin everything was mess. Not a good experience at all

Nothing out of the ordinary.

Vintage Wendys !

I haven t been to a Wendy s in a long time and I guess this review will illustrate that. I purchased the Bacon Deluxe combo (burger, fries, drink) medium size. The good: - the food was warm including the fries - burger patty was good (although no real flavour differentiating it from competitors) - garnish was adequate - fries were perfectly salted - ice tea was well, ice tea. The bad: - burger size was not deluxe , it is small in comparison to competitors - Bacon Deluxe is a Dave s Single with you guessed it, bacon! - Medium sized fries, did not even fill the container as would the competitors. - garnish could have been better proportioned - not a single smile - no appreciation Overall: While this was the location I stopped at, I am confident that there are many locations that would review like this one within the Wendy s chain. The overall satisfaction of my meal was meh . There was nothing that stood out from the food that was given to me that suggested I needed to come back again. The burger while fresh, is small in comparison to its competitors and it is not garnished as adequately as its competitors. Having asked what size of meal and then not even filling the fries container proportionately really confused me. Lastly and most importantly to me, while there was not a single smile to be had, there was not even a thank you from either the attendant who took my order or the attendant that passed me my food. While I would have to drive a little further to get to Wendy s major competitor Burger King, I know that I will enjoy my food more than todays experience. Cheer!

i ordered daves singles from uber here and i choose no cheese and they still put cheese. what a really good workers they have there

It was a nice experience

Excellent

This is byfar the worst location in the GTA or even Toronto. Its not one or two times its every single time I order from skip from this location they mess up. Example today ordered a iced coffee it states it comes with cream. They gave us black coffee with ice. I ordered ghost pepper fries they gave me barely filled container of fries where I could even see the bottom covered in soggy hot sauce not the ghost pepper sauce it was just wet tiny green flakes last time picture attached mind you I havent even attempted to eat any of it yet so what you see in picture is what I got. I also got a spicy chicken sandwich which somehow they managed to rip the top bun half way and leave it like that. The only thing that was OK was my drink. Although I got a refund via skip I dont want to reorder again cause who knows whats gonna be messed up next time.

Wendys is always a Wendys

Service is quite atrocious, and other than one server, the rest of the staff needs to apply a better customer experience and service.

I did not dine in, so Im not sure about the atmosphere .

Nice place.

I recently had the pleasure of dining at Wendys fast food restaurant, and I must say it was an exceptional experience. I walked in, and received a welcoming atmosphere and friendly staff. One of the standout aspects of my visit was the quality of the food. The burgers were cooked to perfection, juicy and flavorful, with fresh ingredients. The fries were crispy on the outside and fluffy on the inside, just the way I like them. And lets not forget about the iconic Frosty, a creamy and refreshing treat that perfectly complemented my meal. What impressed me even more than the delectable food was the exceptional service provided by the staff. They were not only polite but also efficient, ensuring that I received my order promptly. Their attention to detail and willingness to go the extra mile to ensure customer satisfaction was truly commendable. Overall, my experience at Wendys was nothing short of outstanding. The combination of quality food, polite and efficient staff, and tasty burger, fries, and Frosty made for a memorable dining experience. I will definitely be returning to Wendys in the future and highly recommend it to anyone craving a delicious meal served with a smile.

The place is very well maintained, the service is excellent, I would recommend this place to anyone.

old place

It was too cold, I believe they increased the AC as they work in the kitchen and feel hot, so no care customer feeling. In addition, when my order was ready, she just put them in a table, and I did not notice my food is ready and took it after 5 minutes. I dont recommend it here.

This restaurant has awesome, they always make it fresh. They have awesome service because they sometimes give you your food you dont even have to go get it, they also clean the tables after somebody leaves! The atmosphere is awesome theres some awesome stores u can go to like Dollarama or Winners, etc. Awesome store!

Tried to order through mobile app today to get a discount, but for some reason payment wasnt going through. Probably just an app related glitch. Went inside, explained the problem and asked the manager for a price adjustment showing a coupon I had. The manager said they dont do it. Very strange, when I had a similar issue few months ago other location was able to accommodate. Disappointing experience. Got my burger at Fresh Burger instead across the street!

Angery customer service,especially the lady at drive through always screams and behaves rude and unprofessional

The chicken wrap didn t have much grilled chicken, overall the good tasted good and the service was great!

Ordered & charged double but got single. The guy whos making the burger had no gloves on and got longgggg nails...

The service at this location was superior. The young man behind the counter was friendly, smiled, pleasant. My order was correct including the extra pickles. Food only got a 4 because the fries size was small, for a medium. I had the bacon deluxe combo

They do nice preparation, nice and clean cooks over there

Delicious and freshly made. Wendys never disappoints. My favorite burger (and more) place!

Why are we waiting at least 20 min to give order?

My app didnt work. Manager helped make it right. Food as expected.

Fries tasted gross, burger was equally bad. They need to change the oil they used for the fries. Smells old and disgusting.

Disappointed to see that they run out of items and dont stock up.

Love how quick they are. Great customer service

The food is great, but the washroom are sooooooo dirty and gross, they need to power wash that washroom with bleach.

Food

This is the worst wendys ive ever been to. Every time I order a spicy chicken sandwich from this location specifically it is undercooked and is rubber like...They do not pick up the phone when you call making you have to return the restaurant to voice your displeasures. This location has been consistently bad for years and something needs to be done about it .... If you are near dufferin and steeles DO NOT eat here

Wendys food quality quality is so good & staff is welcoming. Parking: All locations of Wendys outlet is good for parking Food : 5/5 |

I waited over 5 min, and made eye contact to 3 different employees. It wasnt even busy in the drive thru, nor inside. A good morning would of been nice or even an acknowledgment. But everyone kept walking by me, even said can I get some help please. Still nothing, till I came around the cash area and asked the gentlemen that was there for some help. He looked at me and looked away, then looked at his coworker and spoke in his language. And 1 min later she came to help me, Its a little absurd that they treat customers like that. Hopefully they get a better team for the mornings. Cause this isnt the first time they have done this to me, sadly it the only close to me.

Mar ct love Wendys

They always almost exclusively serve drive thru. If theres only one person in front of you in line, you can expect to wait 8 mins to finally tell them your order. It seems like there are only a couple of employees who actually know what they should be doing and everyone else just huddles around them asking them questions.

So normal food. Only that day the bank transfer did not work - only cash.

Was here at drive through for chicken nuggets and ghost pepper. A must try. You ll love it.

Ordered a bacon deluxe. It had no bacon.

Salad is not fresh! !!!!!!!!!!Unacceptable !!!!!!!!

Love the chicken strips,

You would think Id learn my lesson...this is the 3rd salad that half of it is rotten...do better Wendys. This location is always an issue...

Good food, good service

This is why robots should take over these jobs. Useless living souls working at this location. I called before hand to tell them not to put any ice in my drink and she confirmed twice and then the drink comes out like this watered down

Lord help the people going to this one. Terrible food and terrible service

Staff are friendly and helpful.

Great place! I love Wendys!

Saggy food , slow service. Bad experience overall

Ask for freshly made, we ordered a Crispy Chicken Burger and it was amazing

Only because they dont have a drink machine or ketchup counter. Other Wendys have. Dine in experience here isnt as good.

Stay away from this place. Delicious food as usual but poor service refuse to use coupon or mobile app order.

I ordered 2 frosty and it took like 20 minutes they are understaffed and need to prioritize and be more coordinated. The floors are also dirty with some stains and spills. Tables need to be cleaned as well

It is very very cheap restaurant. The woman washroom is very dirty & smells. Food

Instead of sending me my baked potato i ordered, they sent me a chili with broken old beef patties gross

Had to drive thou twice to get my order

Very good

Wendys food is so good and this location definitely slaps.

Sunday, Nov. 19 (around 8pm). The lady that took my order at drive-thru is so laidback. She first forgot to give me my drink so I had to go back. I also ordered 30pcs nuggets and she forgot to put the dipping sauce in the bag, like how d you forget to put dipping sauce in 3x 10pcs nuggets? Nuggets were good tho idk about the crew.

First time at this Wendys. Everything was accurate, hot, and made to order.

Im not sure if its just me, but I enjoy Wendys less everytime I go. That being said, this location is decent enough, ample parking!

Unbelievable prices!!!!! Largest increase of fast food prices i have ever seen . My wife got baconator combo with large combo and lemonade, and it came to 18.84!!!!!!! Almost 19 dollars for one combo!!! UNREAL! I couldnt believe it so i had to take screeshot! This is highest than mcdonald, harveys, kfc and any other fast food place i know!!!!! This will be our last visit to wendys. I rather head to a restourant if i have to pay 19 bucks for a combo!!!!!!

It is typical Wendys with very kind staff who are giving you more energy and happiness .

The Coke Freestyle Machine is one of the main reasons why I choose Wendys, but this branch does not have it.

Nice people working there but place is pretty run down. Food was alright. Typical Wendys fare.

Staff were great!

Today Dec 12, 2023 I ordered a Sausage Egg English Muffin. It was horrible, the muffin was either stale or over toasted and dry. Same for the egg, it looked like it was sitting a while, very dry. Overall horrible experience. Avoid this location for breakfast at the very least. Also, more expensive than MCD and Tims at $ 4.84 tax in.

The bathrooms are not cleaned/maintained and there is only one outlet in the dining area. Additionally, I felt a little sick after eating here.