Petro Canada, 505 Jarvis St, Toronto, ON M4Y 1H5, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
The people behind th4 a&w counter are usually surly and taor their sweet ass time with everything. It's supposed to be fast food, but they're never fast and won't be rushed ever. I have in the past waited 40 minutes for a teen burger combo. Before they served it to me they tried to kick me out saying I'd been there too long. I just about lost it on them. Haf ro remind them I was waiting for food and that if I'd been there too long, that it was their fault anf their slow service that caused me to occupy a seat for that long. They have since removed those seats but not improved their service.
Today I ordered two burgers that arrived without lettuce, tomato or bacon, just the meat.
amazing service! the nearby mcdonalds timhortons all turned us away at 4 am with horrible service. this location made sure to get our order perfect.
Short wait times Professional service Great ambience Clean and well lighted
I absolutely love this burger place, but the sweet potatoes are the real highlight! I find myself coming back just for those perfectly crispy potato fries. They're consistently delicious and keep me coming back for more.
Did not enjoy my slusie with a spoon. Team jarvis forgot to include straws on my uber order.
I'm still a fan of A&W, but I shall never go to this particular store ever again. How hard is it to mess up their most popular order? We asked for a Teen Burger combo and asked if we could get a frozen root beer in place of a cold root beer. The young lady cashier said we could with the "combo". All of us heard her use the word at least twice. Then when we had paid and left the store in search of a place to sit down, we noticed that there was no fries. We checked the receipt and saw that she had not charged us for a combo, but rather for a Teen Burger and a Frozen Root Beer with Sweet Cream (an unimpressive overpriced drink). The price for a drink and a burger was too much, but we had already walked to far it wasn't worth us going all the way back to cause a scene. My advice is to head for the other A&W that is just a few blocks away on Church street. Please use our error to you advantage and stay away from this place unless you need gas.
You have to knock to get in after hours. It is open, just be more persistent, and someone will open up. Otherwise, it is a lovely spot for a quick burger. The girls do an excellent job and work hard. Almost no place to eat inside, so a pick up would be ideal.
For the last weeks the new manager in the mornings has turned around the place. It is fast, it is simple and delicious! Give this man a raise!!!
Bomb bomb classic anw
Staff refused to take order. Mentioning that in every 4 months they don t take orders and today is the day.
Remains open round the clock The area is not great Filled with homeless people Food : 4/5
Change front desk guy he look sad 10am wednesday 13 nov
My fav grandpa burger
Very grateful to share my feedback about Manjot and Neha they are really good at work they are very professional, friendly and skilled.
Very scary
They made me burgers I ordered
Went there thinking the location was 24 hours but doors were locked at 11:30pm.
Burnt onion rings for the third time
Wellesley Jarvis A&W very fast and friendly service they even remembered my repeated order on the third visit
I love the frozen root beer!!
Staff is worst specially cashiers at night
Very disappointed they didnt have Root Beer Floats
I came at 2:24 on Tuesday sep 10 2024, very bad customer service, they was actually rude, i had to wait more than 15 min to only order,hope people working to be more polite, because we love A&W
All staff including manager ( guru and simran ) are very nice
Great place
Placed in gas station and open 24 hours. Central location. Fast and good service. Worst ever fast food. To avoid this location! Food
Very delicious and nice place
Too many crack addicts hanging around
Food was pretty good, the atmosphere of there neighborhood was sketchy.
Navjot and veerpal doing great job doing good work appreciate their efforts
Staff is very busy, but try to be as helpful as possible
Druggies in and out.. bloody tissues and washroom was nasty. I couldnt let my kids go in there
Terrible clerk, won t even be kind enough to open the door to use the washroom
I would give 0 stars but thats not an option. The staff were extremely horrible and lazy, expecially ella taking her job for granted. If I were u I wouldnt go. My chicken stripes were also extremely greasy and overcooked. Ella the assistant store manager isnt even worthy of being a customer shes horrible at her job and doesnt know how to order. Never ever going here again. Save your money everyone .
Advertises 24 hours, doesnt let you in with no explanation. Terrible, should be ashamed.
Worst a&w in the city, staff doesn t follow basic health and safety protocols, most do not speak basic English, cannot operate the equipment. This location should be shut down by health inspectors. DO NOT COME HERE
It has a good ambience and also it was kept well lit and cleaned by the staff. The service was really good by the staff. A&W is worth the price as what u ask for what amount.
Located in a petrol station with no drive though and limited seating. Service is quick and friendly. Quality and accuracy has not been a problem in the dozen or so times that I have stopped in.
Worst teen burger I ve ever had. Patties were Dry like they were cooked hours ago, no flavor to the meat, felt like essential spices were non-existent, burger assembly was messy and difficult to eat
Slow food. You may take 10 minutes just for them to take your order. It is always understaffed
It is a bit scary there at times, while waiting for your food, however the staff and food are worth it. I would not stay and eat there however.
Staff are amazing love their breakfast.
Consistently great and fresh!
Owners need to hire security and need to ask the city for help. Staff here are addictions assistance and social work for minimum wage. Food : 1/5
Guru at a&w gives great customer service
I dont go there as often as I used to since I quit smoking and if it appears to have improved. I appreciate staff friendliness knowing me as a customer Been 2 years now for that quick burger (1 separated for my dog) and poutine with cheese we all love
Raritan
I you dont mind steeping over used needles and dont mind making your way through unhoused folk with substance use disorders...this place is great.
Your burger tasted slimy.
Great people that work here. Was under renovation but I look forward to eating here again in the future
Even though there was no queue inside, I had to wait for the two employees to finish their own language conversations before ordering. So you dont have the chance to sit inside and wait. On social media was an ad saying buy one buddy burger and get one free, but they said there was no such campaign. Also, your app does not see the Scotia Bank card as a form of payment.
Vegetarian options: Peri peri burger with potato buddy Parking: Somewhat hard to get parking spot, as its in busy area of the town. Food : 4/5 |
Female manager is very friendly and serve every customer with a big smile
Great food. Great service. Sometimes a bit dodgy but I cant blame them due to the location. Parking: Gas station with parking.
Friendly, patient front line people make a huge impact on meal enjoyment. I should have asked for a name to be able to give a shout out. For this review I ordered online the $2 teen burger on Leaf game day. I was unaware that this is an online offer only - which is in the T&C detail if I bothered to read what is written on the offer page! Anyway, the burger was delicious, well seasoned and dressed generously.
I love the food here but the ladies behind the counter could really use some lessons in how to look and talk to a customer that have different ways of life to what they been exposed too. I was so badly treated that a fellow a&wer actually stood up and defended my honor Thank you again kind sir
Their food is too salty
Not 24hrs Waste of time Service
It was late night Food was good. Thank you for being open 24/7. I was In hospital, and hungry at 2am. So it help me a lot! Keep up the good work!! Vic
Food is normal, like any other in the franchise. The service was good. The atmosphere is not very nice, just ok. Tried de papa (double), mama (single) with onion rings and sweet potatoes fry. The sides was excellent, the burgers average.
Small Gas station with a Mini Grocery and a Take Out or Stand Up Ledge A&W. The food was ok, fries were dry.
Make sure you take lots of change with you so you can keep the crackheads at a distance theyve removed the tables just because its that bad I would recommend going to another location as they dont seem to want to get rid of the problem. Its pretty bad when the staff end up apologizing to you for the other people.
Small and busy location attached to a gas station, so theres more than just A&W at this location. Its often very busy and dirty, but they do their best to keep it clean despite some questionable clientele hanging out in the entrance nearly every day. Food is good though - ask for some Chipotle Mayo for your fries! Wheelchair accessibility: Accessibility ramp is at the west entrance attached to the gas station.
They never sent Ketchup for Uber eats deliveries, who eats fries without Ketchup
Great
24/7
I Lived in Allan Gardens in a tent For about 3 Months And I was Homeless
All around good service
Thank you for the extra order of sweet potato fries!
Terrible service. Messed up my order & didn t take accountability. learn customer service skills
Too many hoodlums.
Not ideal for dine in. Small area for customers who will eat their food inside. Mostly take away. Staffs are nice.
Great customer service, pleasant and smiled. The price is too much though. 2 beyond burgers one mama burger and two fries $40
No problems here
There was 2 highly intoxicated women trying to interact with customers. Really uncomfortable
The people making and getting food often make mistakes on orders and often times I have to double check to make sure they got my order right.
Nice place but slow in delivery you have to wait a lot
Very very dirty stuff without any gloves,
Ordered a mamma burger combo with onion rings. The bun.was hard but it was ok enough to eat and it didn t bother me as much as the onion rings. Their onion rings were falling apart, they were soggy and all of the batter had crumbled off leaving only the soggy, floppy onion slices. I ve had a&w many times so relatively speaking it s a quality issue with this order
A&W is a good place to eat, I love the Teen Burger its superlicious!
Honestly, for what it is, its ok. Personally, my stomach doesnt really like it but its not bad per se. That location can be rather unpleasant to be in due to no fault of the A&W, but something to keep in mind. Lots of folks with mental health issues, so sometimes its rather uncomfortable to be there.
Fast friendly service and really large and delicious servings of food. Great Nachos!
Good tasting fast food in the middle of the night
Hmm fries could use a little more cooking time.
Staff was super sweet and helpful, even very late! Fast service.
Best coffee in the city and excellent service. Really good breakfast too. Its become my everyday staple!
Not my first time, definitely my last time. Every time I ve come here it s gotten progressively worse, lack of customer service, and then a terrifying experience with extremely disgusting food. Never going back again, do your self a favour and visit any other location but this one. Attached a photo of a double mozza burger that tasted/smelt like rotten fish and goop. Burger was practically raw inside, brown on the outside.
Relaxed and enjoyable
Quick food, limited menu- but A&W taste and convenience
Was hankering for a burger and fries and they delivered!!! The fries were hot and the burger was oh so juicy and full of flavour yum yum
This place is useless because everybody working for no reason they re old cheating behind they don t have any product and they don t even know how to get paid from customer
What you would expect from a burger joint inside a gas station. Still a bit pricey for my liking but I was here and i was famished. At least you do get what you pay for when you come here. Fresh vegetables on the burgers, which are really tasty as well. I would probably eat at this establishment more often except for the painful memories of ordering from the one mear my house and realizing after the 4th time they like to charge you for the gravy but they dont like giving you the gravy! Even had an area manager call me to look into it, but she never called me back eitger! Lol
Great place to eat!
Vegetarian options: Best Vege Burger among all fast food vege burger. Food
I normally enjoy the food from this location but this time the Nashville Hot Chicken had barely any spice. Very disappointed.
guru was rude and acted like he was inconvenience buy my order.
Great coffee
Parking: One spot Kid-friendliness: Meal Wheelchair accessibility: Yes
Unfortunately, the neighborhood reflects poorly on the atmosphere. They may need a a full time cop to control the flow of foot traffic. If you can get past that, the food was hot n fresh and tasty!
A disgusting state of affairs. There s a stench of rot throughout the premises. The employees didn t seem to have any sanitation etiquette either. And it reflected in the food. Absolutely disgusting. Wear some gloves, wash your hands, clean your restaurant
The staff is very unclean. They do not wash their hands before preparing any order, not even use gloves while doing so.
Nothing serious , just no comments
Fast friendly great hours
I am over this place. I am not the one to leave bad reviews without a reason but I had it. It s again 2 am, and I often go to grab food at night when I am finally hungry. I usually grab two different things such as ( either burgers or strips) and each of them I order with fries! Meaning individual fries. I even repeat myself and tell them twice 2 orders of fries. The reason for it it s because one of them is for my roommate and me with my health I am not supposed to share food. I lived here for over 10 years so I know my way around. Each time at night they charge me correctly yet I go home and I only have one orders of fries. It happened now so many times I just can t count. They literally charge me so they can keep the extra fires and cash it as tip. MANAGEMENT!!!!!! Where are you? I am fed up, I am tired of having to walk back and be treated as a junkie because they say I just want the extra fries. I am tired of sharing my fries with my roommate because your staff charges me for it, yet put it in their pockets. It s always the same story for almost a year now. I have made a complaint with the manager already but they don t care. I don t want your refund. I want my food!now again I am not in a position to go back and complain. You really have to do something about it. This is absolutely ridiculous
Terrible customer service - cold burger. cold fries unsalted. The cashier finished cointing his coins for shift change or something, and then slowly packed the terribly cold food. Threw the whole thing up after I got home.
A good stop after an unnecessary nightcap!!
Quick service for A&W burgers located inside Neighbours store. Very unclean drink fountain was messy and sticky. All of the tables had crumbs on it. Vegetarian options: Have a line of beyond beef burgers for vegetarian options Parking: located by a petrocan gas station. Small amount of parking available Kid-friendliness: Burgers, chicken nuggets, fries, no high chair seats that I could see. High just down the street local hangout during school lunch break
Dirty location...Ive seen homeless bathing in water faucet from soda drinking machine and brushing teeth.
Best burgers next to bloomburgers on bay
Needs more cleaning
Could be better
Zero star for customer service. Last night the cashier was so rude with my friends.
Fast service
my food neighbor
Very clean. Located at Very good intersection. Inside the gas Station. So convenient. I
Could be faster but great burgers
Its takes 20 minutes to order breakfast,
Nice service
Very nice staff and decent location!
The service is quite good at this location, considering that its quite busy late in the evenings. A good place to grab food after having a couple of drinks in the village. Parking: Limited parking shared with the gas station
Rich
It was the best A&W i havr ever visted. The turban guy was very nice and prepared high quality product Food
Quick service and the food you know, but in a gas station
Great staff, very interactive guest service. Love the foood
Surprisingly good late-night burger
5 -5 for a 24 hour they keep it clean
Love their root beer
Best fast food in the market. Staff are always great. The current staff are the most efficient that I have seen.. Wheelchair accessibility: This location is pared with a PETRO Canada
Surprisingly good takeout breakfast. Eggs and toast made to order! And, great value at $7.90 including tax for the classic. However, I would get it to go This is a downtown location and there s always a interesting crowd inside. Staff are very good, but please give them a break . They have to deal with a lot of characters. Frankly, I wouldn t last a day working there.
Tough for parking without interfering with gas station operations ...
I like this location. People are nice and everything tasted fresh
It s an interesting experience, however, I was there at 11:05 on a Monday and they told me it s closed. However, that is not the case when you check on their hours
This is my go to spot when I want a fast food breakfast sandwich. Pleasant service, usually fast. Good brekkie sandwich.