A&W Canada in Toronto

Service was outstanding, Manpreet was very helpful in providing different options to my dietary needs.

The service is too good ! The manager is so nice and treats customer very good I really liked the service. The staff is good too !

Best place to have a meal.

The staff and owner and professional and friendly. Great good and service. Love the new items they keep coming out with. Please make tartar sauce permanent item. New staff is horrible, forgetful and lack any interest. Take forever to take an order ans complete it.

Amazing people and food. Kyle was very helpful to accept the order last minute. Must visit when around

It is very busy today and they had a great service. Jeni was patient, fast and lovely. I recommend this place for a quick breakfast.

Excellent

The taste of burgers was so bad. I couldn t eat it. The only thing that was good about 24h dining

Today I went to order the new Masala Veggie Burger at this location during my break between classes. Unfortunately, they were out of it. So, I ordered the Potato Buddy one, and it came with no tomato. The person did not even care to inform me that they were out of tomatoes as well. I was so disappointed and when I told her that she could have at least informed me. She said I cannot help you.

Dingy and crowded food court but the staff is nice

Cashier named Ara was very friendly as she provided very efficient customer service.

The girl at the front Ara is by far the worst person to be handling any costomer. I was in line and i saw her scratch her head then continue to hand another customer their order. After witnessing such un hygienic practices i over heard the some rude comments. This Ara told a costomer that their smell was strong humiliating the costomer infront of other customers. Thankfully another server assisted me and she was by far the friendliest person i have met. After recieving my order i was very satisfied with the food quality knowing my food was not handled by the other employee. Its ridiculous to see such unprofessionalism from an employee that you ecpect to handle your food and orders with care. We just came out of a pandemic and her hygine and customer service is horrible.

No gloves are used when making the food

Worst staff ever on this A&W, dont come here they are very rude. They served me stale burger and when I asked for the fresh one than the manager asked me to tell them before that u have to tell the order taker before that u want the fresh stuff. Disgusting experience ever.

Excellent food Friendly staff specially Lyka Vegetarian options: Beyond meat burger

Girl at the counter was picking her ears and handling the food. So gross! Food took a while even with only 1 other guest in front of me.

Terrible service. The girl in the front named Ara was rude and inattentive. We had to wait for ages to get our food. The food was great just poor service.

worst chicken burger ive ever had. completely dry, burnt.

Pathetic Service. The girl at the counter with specs. I dont knoe her name. But very rude

I ordered two spicy sandwiches with a combo. The food was very good and the staff was very friendly.

Went there for lunch today and had a horrible experience. First the lady serving me punched in the wrong order, then only after paying I realized she only charged me for the burger but I had wanted the combo. She then proceeds to charge me separately for the fries and drink which makes it more than the combo price. Then after waiting for my food she then pulls me aside to tell me she punched in the wrong item so I ended up getting something else that I didnt order. I didnt have time to argue or complain as I was on my lunch break and had to rush back to work.

Love Their chicken nuggets

Got a couple of Mamma Burgers at A&W for dinner. I wanted to order a couple of combos but the server did not hear me because it was noisy. We ate our burgers, grabbed coffee and I went and got an order of onion rings when it was less busy, to share before we left the food court. Thank you! Food : 4/5

The staff who served me today is Kyle. Very polite and every time I come to this store she s always doing the best service. The food was very good. I enjoyed it. I became a regular customer now and when I have time before going to work I pick this location . Highly recommend the quality of service as aside from her pleasant personality she listens also if I request for condiments and she s effective . Keep up the good job Kyle!

Great breakfast choices. The bacon, egg and cheese breakfast wrap is a low calorie, low glycemic index choice Vegetarian options: Beyond meat burgers Wheelchair accessibility: There is a ramp from the street to the front door

Best quality chicken

Kyle was the staff member who served me today and I have to say that she was incredibly polite. Ive visited this store several times and she always provides the best service possible. The food was delicious, and I thoroughly enjoyed my meal. I am now a regular customer and whenever I have time before work, I make sure to visit this location. I highly recommend the quality of service here; Kyles pleasant personality and ability to listen to my requests for condiments make the experience even better.

A nice burger fast food in a busy food court. Good if you need a quick bite.

Not bad

Fast food burger restaurant at a very reasonable price for the area. A menu with drinks and potatoes for approximately 10 change per person

Good to be there, love their hamburger

I order a veggie burger in here a day before yesterday and now today I went there again. I have tried veggie burger in other A&W locations but this one becomes my favorite one. I live in Mississauga apparently it wont be possible for me to come here often but this place is #HellOutaAwesome.

Typical food cout place.

When I got the food, its not hot enough, just slightly warm.

root bear is love

Have gone for Breakfast and enjoyed the stay

Its like that old Gordon Lightfoot song says, The burgers were stacked about four inches tall / The ambience shone of a low volume mall / Though root beer flowed freely and the tables were clean / I loved my lost lady, I loved my Eileen. Also the breakfast is pretty decent.

Nicole,took my order and they serve it hot and excellent bun and egg with the coffee. The food was excellent! I was served at 6:10AM. It s the best A&W customer service I ve ever had!

Lets all go to a&w where the food is great a friendly service they always got to smile and willing to serve you as you wish delicious foods that everyone can enjoy

The food was great but the service was too slow.

Always fresh!

Vegetarian options: I hope they will bring back the beyond meat Nugget.

The food court seating area can get crowded sometimes

This mall closes early since post-covid but this A&W is usually open after the other food places have closed. Food is always fresh and staff friendly. I know I can catch this one between 5 - 6:15 when I leave work late.

Tasty food, good service, friendly staff, good price.

love the all day breakfast!

New to St Lawrence neighbourhood ... Love it!

Love their breakfast sandwiches with hash brown. Service is always fast, this letter cation clean.

Love the Mama burger. Why dont more burgers have mustard on them?

Great new location offering various food selections. I am a fan of the breakfast..Friendly staff and clean.

This location is horrible. Food is as always great, but that food court is so dingy and full of panhandlers. One was very handy and I had to push him away with my foot. Never again.

I placed an order on Doordash at this location, but they didnt confirm the order for a long time. I tried to call them but the phone number on google directed me straight to voicemail. Had to cancel the order and get food somewhere else.

Im biased. A&W was my first job. They are clean. I know that. I miss the girls who delivered on roller skates. This one is modernized but same great team burgers and root beer. Even diet. In the old days they didnt have breakfast, and now its a favorite. We love the breakfast. Its open early and popular because its good. Very good. And very resonable price too.

Ordered the kids fingers and only received 1 chicken finger in the bag, went back to inquire about it and both girls (front cash and chef) came out to apologize. They remade my order and both were so sweet about it. Excellent customer service and great job!

Always fresh food from these guys, and I m very partial to the chicken wraps

The food at this location is really below standards. I really felt like I wasted my money.

Excellent food and the staff are very attentive....

Fast service, good onion rings here

Not much of a line pretty quick to get your food

Please update the hours of operations for COVID-19. The AW app and Google hours are both incorrect. Calling to see if you re open every time is incredibly inconvenient. I ve even ordered and had to get a refund, because it processed my order, but I arrived to see the store closed.

Always fast and good

It is just like any other A&W but people who work here are really nice and helpful. It is in the food court near Dollarama in the basement of the Bay department store.

Fast service. Friendly servers.

Not bad. Not the very best A&W burger Ive ever had and the root beer was a bit watery.

Go to another a&w. This one charges extra for everything.

Loved it, loved the beef taste and excellent customer service

Its good place to eat

Good vegan burger ! Super tasty

Good service

Great food

Bathroom was dirty

Food is awesome for fastfood

It beats Mc Donalds any day

Good value for tasty fast food.

Not much worth

I really don t know what to say, it s 2019 and this burger is so boring. The bun has no real taste.

Great variety and the best fast-food chain.

Isnt too clean but the burgers are good for what you pay, looks old as well the place

Great food and service

Fast food reinvented, commendable staff

Understand this is a fast food chain. My expectation is low. But still, I believe, the place needs to maintain the integrity. Took the wrong order. When I pointed out, the response was it is what it is, get lost. Thats is not cool - be it fast food chain or Michelin Star restaurant!

My favorite burgers in Toronto

Great food

Good selection of breakfast items. Plus pancakes. Those wonderful, will-destroying pancakes

Clean Friendly and helpfull /Jaimy / staff Food is good Thank you

Still one of my favorite burger joints!

Worst A&W ever, I am very sad to see how some locations can ruin the name of a great franchisee like A&W, this location has the most disorganized management, today I came and ordered 2 mama s and a mozzarella mushroom one and asked if I can get The poppy seed Sauce they have for one of the Mamas, but not only I got a different sauce but all the burgers were burnt on one side, they were all dry with little to no sauce, there was only two pieces of mushroom on each burger. Very disappointed! A&W head office needs to retrain the kitchen employees at this location ASAP, they don t know what they r doing, they are ruining the franchise s brand name! I love A &W and it s so sad!

Hot Chocolate is watery as hell. Just terrible.

Great customer service. Have been going here for years and have never had an issue with my orders.

It was good.

Typical A&W inside the food court

Had to remind manager of the posted price of my food. Members of the better business bureau give $10 off when this happens

Very good location!! They have a good selection of breakfast and the burgers are good. Only thing thats keeping it five stars is the lack of speed.

The manager added few dollars more on my bill and that was not the first time. Had to bring it up to him again and again. Poor business ethics

Love A&W in general, but this is the worst location I have been to. Ordered a Mozza burger combo and ended up with orange sliced Singles in there. When I asked for mayo with my fries, I was told I needed to pay for it...Come on guys! Truly disappointing.

Owner is very rude. Worst A&W location I have ever found. The owner should receive more training in food handling and customer service otherwise he will ruin A&Ws reputation.

Their mamas is so good...try their sweet potato fries and their apple pie

is this $10 worth? unopened

This location either moved or closed permanently. the place is bordered up, no post explaining what happened

Slow service