A&W Canada in Toronto

20 Bloor St E, Toronto, ON M4W 1A8, Canada

★★★★☆
(216 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.

Website
web.aw.ca
Address
20 Bloor St E, Toronto, ON M4W 1A8, Canada
Plus Code
MJC8+H4 Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
12–6 AM – 10 AM–5:30 PM
Monday
6 AM–7 PM
Tuesday
6 AM–7 PM
Wednesday
6 AM–7 PM
Thursday
6 AM–7 PM
Friday
6 AM–7 PM
Saturday
9 AM–12 AM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee
Dining options
Breakfast Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu

Photos

Reviews

3.9
★★★★☆
216 reviews

Most Mentioned

breakfast (9) food court (7) manager (6) price (5) root beer (4) fast food (4) hash brown (3) phone (2) mall (2) quality of service (2)
5 stars
94
4 stars
61
3 stars
26
2 stars
12
1 stars
23
December 2, 2024

Manager with moustache was extremely rude to my elderly mother. Food was cold. Will not return, and I recommend you not give this location your business. Learn customer service and don’t raise your voice at customers

★★★★★
November 5, 2024

I really liked the service … the girl named Kyle is very kind and she treats customers very nicely . I really liked the service

★★
October 12, 2024

I've eaten a&w before so I know it's half decent. Never got the chance. After waiting about 8 mins just to be served I bounced cause big Pimpin in the back wouldn't get off the phone.

★★★★★
September 18, 2024

The guy named Ravin at the main counter is the best. He way of managing everything is just perfect. He is very polite and honestly he is a true gentleman. Thank you for the beat service Ravin.

★★★★
May 24, 2024

Opened super early despite being in a food court. The sausage and egger I had here was excellent, what I love about the a&w breakfast sandwiches is that it’s a real fried egg, you get the crispy edges and the cheese on it tastes like real cheese not processed. Service was decent though it took a while for the girl at the counter to figure out how to accept an e-gift card

★★★★★
May 6, 2024

Ara provided exceptional service! Her professionalism, attention to detail, and friendly demeanor made my experience truly enjoyable. She went above and beyond to ensure all my needs were met. I highly recommend Ara for anyone seeking top-notch service , not even that but also provided best option in your restraunt for great deals. Very friendly very good natured girl

★★★★
September 24, 2022

Could not enjoy toast because it was buttered despite asking for peanut butter. However, the bacon, egg, and hash brown were all delicious. Pop was good too.

★★★★★
July 13, 2018

Update: today I tried A&W's breakfast sandwich combo and was not disappointed! The hash brown is better than McDonald's and the English Muffin Bacon & Egger is comparable to the McMuffin! I often go to this A&W for lunch and have always enjoyed the efficient service. My A&W staple is the Teen Burger combo, but today I decided to try the new Beyond Burger. I have to say, it was actually the best veggie burger I've ever had! Flavor and texture of the patty were very similar to real ground beef. The only noticable difference between this and their beef patty was that the Beyond Burger patty was less salty!

★★★★★
Local Guide
November 23, 2024

Service was outstanding, Manpreet was very helpful in providing different options to my dietary needs.

★★★★★
October 23, 2024

The service is too good ! The manager is so nice and treats customer very good I really liked the service. The staff is good too !

★★★★★
Local Guide
October 23, 2024

Best place to have a meal.

★★★★★
Local Guide
August 23, 2024

The staff and owner and professional and friendly. Great good and service. Love the new items they keep coming out with. Please make tartar sauce permanent item. New staff is horrible, forgetful and lack any interest. Take forever to take an order ans complete it.

★★★★★
July 23, 2024

Amazing people and food. Kyle was very helpful to accept the order last minute. Must visit when around

★★★★★
June 23, 2024

It is very busy today and they had a great service. Jeni was patient, fast and lovely. I recommend this place for a quick breakfast.

★★★★★
June 23, 2024

Excellent

Local Guide
June 23, 2024

The taste of burgers was so bad. I couldn t eat it. The only thing that was good about 24h dining

June 23, 2024

Today I went to order the new Masala Veggie Burger at this location during my break between classes. Unfortunately, they were out of it. So, I ordered the Potato Buddy one, and it came with no tomato. The person did not even care to inform me that they were out of tomatoes as well. I was so disappointed and when I told her that she could have at least informed me. She said I cannot help you.

★★★★
Local Guide
May 23, 2024

Dingy and crowded food court but the staff is nice

★★★★★
May 23, 2024

Cashier named Ara was very friendly as she provided very efficient customer service.

★★★
Local Guide
April 23, 2024

The girl at the front Ara is by far the worst person to be handling any costomer. I was in line and i saw her scratch her head then continue to hand another customer their order. After witnessing such un hygienic practices i over heard the some rude comments. This Ara told a costomer that their smell was strong humiliating the costomer infront of other customers. Thankfully another server assisted me and she was by far the friendliest person i have met. After recieving my order i was very satisfied with the food quality knowing my food was not handled by the other employee. Its ridiculous to see such unprofessionalism from an employee that you ecpect to handle your food and orders with care. We just came out of a pandemic and her hygine and customer service is horrible.

April 23, 2024

No gloves are used when making the food

April 23, 2024

Worst staff ever on this A&W, dont come here they are very rude. They served me stale burger and when I asked for the fresh one than the manager asked me to tell them before that u have to tell the order taker before that u want the fresh stuff. Disgusting experience ever.

★★★★★
April 23, 2024

Excellent food Friendly staff specially Lyka Vegetarian options: Beyond meat burger

★★
March 23, 2024

Girl at the counter was picking her ears and handling the food. So gross! Food took a while even with only 1 other guest in front of me.

February 23, 2024

Terrible service. The girl in the front named Ara was rude and inattentive. We had to wait for ages to get our food. The food was great just poor service.

Local Guide
February 23, 2024

worst chicken burger ive ever had. completely dry, burnt.

February 23, 2024

Pathetic Service. The girl at the counter with specs. I dont knoe her name. But very rude

★★★★★
Local Guide
January 23, 2024

I ordered two spicy sandwiches with a combo. The food was very good and the staff was very friendly.

★★
January 23, 2024

Went there for lunch today and had a horrible experience. First the lady serving me punched in the wrong order, then only after paying I realized she only charged me for the burger but I had wanted the combo. She then proceeds to charge me separately for the fries and drink which makes it more than the combo price. Then after waiting for my food she then pulls me aside to tell me she punched in the wrong item so I ended up getting something else that I didnt order. I didnt have time to argue or complain as I was on my lunch break and had to rush back to work.

★★★★
Local Guide
December 23, 2023

Love Their chicken nuggets

★★★★
Local Guide
December 23, 2023

Got a couple of Mamma Burgers at A&W for dinner. I wanted to order a couple of combos but the server did not hear me because it was noisy. We ate our burgers, grabbed coffee and I went and got an order of onion rings when it was less busy, to share before we left the food court. Thank you! Food : 4/5

★★★★★
December 23, 2023

The staff who served me today is Kyle. Very polite and every time I come to this store she s always doing the best service. The food was very good. I enjoyed it. I became a regular customer now and when I have time before going to work I pick this location . Highly recommend the quality of service as aside from her pleasant personality she listens also if I request for condiments and she s effective . Keep up the good job Kyle!

★★★★
Local Guide
December 23, 2023

Great breakfast choices. The bacon, egg and cheese breakfast wrap is a low calorie, low glycemic index choice Vegetarian options: Beyond meat burgers Wheelchair accessibility: There is a ramp from the street to the front door

★★★★★
Local Guide
December 23, 2023

Best quality chicken

★★★★★
December 23, 2023

Kyle was the staff member who served me today and I have to say that she was incredibly polite. Ive visited this store several times and she always provides the best service possible. The food was delicious, and I thoroughly enjoyed my meal. I am now a regular customer and whenever I have time before work, I make sure to visit this location. I highly recommend the quality of service here; Kyles pleasant personality and ability to listen to my requests for condiments make the experience even better.

★★★★
Local Guide
December 23, 2023

A nice burger fast food in a busy food court. Good if you need a quick bite.

★★★
Local Guide
December 23, 2023

Not bad

★★★★
Local Guide
December 23, 2023

Fast food burger restaurant at a very reasonable price for the area. A menu with drinks and potatoes for approximately 10 change per person

★★★★★
December 23, 2023

Good to be there, love their hamburger

★★★★★
December 23, 2023

I order a veggie burger in here a day before yesterday and now today I went there again. I have tried veggie burger in other A&W locations but this one becomes my favorite one. I live in Mississauga apparently it wont be possible for me to come here often but this place is #HellOutaAwesome.

★★★★
Local Guide
December 23, 2023

Typical food cout place.

★★★
December 23, 2022

When I got the food, its not hot enough, just slightly warm.

★★★★★
Local Guide
December 23, 2022

root bear is love

★★★★★
December 23, 2022

Have gone for Breakfast and enjoyed the stay

★★★★
Local Guide
December 23, 2022

Its like that old Gordon Lightfoot song says, The burgers were stacked about four inches tall / The ambience shone of a low volume mall / Though root beer flowed freely and the tables were clean / I loved my lost lady, I loved my Eileen. Also the breakfast is pretty decent.

★★★★★
Local Guide
December 23, 2022

Nicole,took my order and they serve it hot and excellent bun and egg with the coffee. The food was excellent! I was served at 6:10AM. It s the best A&W customer service I ve ever had!

★★★★★
Local Guide
December 23, 2022

Lets all go to a&w where the food is great a friendly service they always got to smile and willing to serve you as you wish delicious foods that everyone can enjoy

★★
Local Guide
December 23, 2022

The food was great but the service was too slow.

★★★★★
Local Guide
December 23, 2022

Always fresh!

★★★
Local Guide
December 23, 2022

Vegetarian options: I hope they will bring back the beyond meat Nugget.

★★★★★
Local Guide
December 23, 2022

The food court seating area can get crowded sometimes

★★★★
Local Guide
December 23, 2022

This mall closes early since post-covid but this A&W is usually open after the other food places have closed. Food is always fresh and staff friendly. I know I can catch this one between 5 - 6:15 when I leave work late.

★★★★★
Local Guide
December 23, 2022

Tasty food, good service, friendly staff, good price.

★★★★★
Local Guide
December 23, 2022

love the all day breakfast!

★★★★★
Local Guide
December 23, 2021

New to St Lawrence neighbourhood ... Love it!

★★★★★
Local Guide
December 23, 2021

Love their breakfast sandwiches with hash brown. Service is always fast, this letter cation clean.

★★★
Local Guide
December 23, 2021

Love the Mama burger. Why dont more burgers have mustard on them?

★★★★
Local Guide
December 23, 2021

Great new location offering various food selections. I am a fan of the breakfast..Friendly staff and clean.

Local Guide
December 23, 2021

This location is horrible. Food is as always great, but that food court is so dingy and full of panhandlers. One was very handy and I had to push him away with my foot. Never again.

December 23, 2021

I placed an order on Doordash at this location, but they didnt confirm the order for a long time. I tried to call them but the phone number on google directed me straight to voicemail. Had to cancel the order and get food somewhere else.

★★★★★
Local Guide
December 23, 2021

Im biased. A&W was my first job. They are clean. I know that. I miss the girls who delivered on roller skates. This one is modernized but same great team burgers and root beer. Even diet. In the old days they didnt have breakfast, and now its a favorite. We love the breakfast. Its open early and popular because its good. Very good. And very resonable price too.

★★★★★
December 23, 2021

Ordered the kids fingers and only received 1 chicken finger in the bag, went back to inquire about it and both girls (front cash and chef) came out to apologize. They remade my order and both were so sweet about it. Excellent customer service and great job!

★★★★★
Local Guide
December 23, 2021

Always fresh food from these guys, and I m very partial to the chicken wraps

December 23, 2021

The food at this location is really below standards. I really felt like I wasted my money.

★★★★
Local Guide
December 23, 2021

Excellent food and the staff are very attentive....

★★★★
Local Guide
December 23, 2020

Fast service, good onion rings here

★★★★
Local Guide
December 23, 2020

Not much of a line pretty quick to get your food

★★★
December 23, 2020

Please update the hours of operations for COVID-19. The AW app and Google hours are both incorrect. Calling to see if you re open every time is incredibly inconvenient. I ve even ordered and had to get a refund, because it processed my order, but I arrived to see the store closed.

★★★★★
Local Guide
December 23, 2020

Always fast and good

★★★★★
Local Guide
December 23, 2020

It is just like any other A&W but people who work here are really nice and helpful. It is in the food court near Dollarama in the basement of the Bay department store.

★★★★
Local Guide
December 23, 2020

Fast service. Friendly servers.

★★★
Local Guide
December 23, 2019

Not bad. Not the very best A&W burger Ive ever had and the root beer was a bit watery.

Local Guide
December 23, 2019

Go to another a&w. This one charges extra for everything.

★★★★★
Local Guide
December 23, 2019

Loved it, loved the beef taste and excellent customer service

★★★
Local Guide
December 23, 2019

Its good place to eat

★★★★★
December 23, 2019

Good vegan burger ! Super tasty

★★★★★
Local Guide
December 23, 2019

Good service

★★★★★
Local Guide
December 23, 2019

Great food

★★
Local Guide
December 23, 2019

Bathroom was dirty

★★★★★
Local Guide
December 23, 2019

Food is awesome for fastfood

★★★★
Local Guide
December 23, 2019

It beats Mc Donalds any day

★★★★
December 23, 2019

Good value for tasty fast food.

★★★
December 23, 2019

Not much worth

★★
Local Guide
December 23, 2019

I really don t know what to say, it s 2019 and this burger is so boring. The bun has no real taste.

★★★★
December 23, 2019

Great variety and the best fast-food chain.

★★★
Local Guide
December 23, 2019

Isnt too clean but the burgers are good for what you pay, looks old as well the place

★★★★★
Local Guide
December 23, 2019

Great food and service

★★★★
December 23, 2019

Fast food reinvented, commendable staff

December 23, 2019

Understand this is a fast food chain. My expectation is low. But still, I believe, the place needs to maintain the integrity. Took the wrong order. When I pointed out, the response was it is what it is, get lost. Thats is not cool - be it fast food chain or Michelin Star restaurant!

★★★★★
Local Guide
December 23, 2019

My favorite burgers in Toronto

★★★★★
Local Guide
December 23, 2019

Great food

★★★★
Local Guide
December 23, 2019

Good selection of breakfast items. Plus pancakes. Those wonderful, will-destroying pancakes

★★★★★
Local Guide
December 23, 2019

Clean Friendly and helpfull /Jaimy / staff Food is good Thank you

★★★★★
Local Guide
December 23, 2019

Still one of my favorite burger joints!

December 23, 2019

Worst A&W ever, I am very sad to see how some locations can ruin the name of a great franchisee like A&W, this location has the most disorganized management, today I came and ordered 2 mama s and a mozzarella mushroom one and asked if I can get The poppy seed Sauce they have for one of the Mamas, but not only I got a different sauce but all the burgers were burnt on one side, they were all dry with little to no sauce, there was only two pieces of mushroom on each burger. Very disappointed! A&W head office needs to retrain the kitchen employees at this location ASAP, they don t know what they r doing, they are ruining the franchise s brand name! I love A &W and it s so sad!

Local Guide
December 23, 2019

Hot Chocolate is watery as hell. Just terrible.

★★★★★
Local Guide
December 23, 2019

Great customer service. Have been going here for years and have never had an issue with my orders.

★★★★
Local Guide
December 23, 2019

It was good.

★★★★
Local Guide
December 23, 2018

Typical A&W inside the food court

Local Guide
December 23, 2018

Had to remind manager of the posted price of my food. Members of the better business bureau give $10 off when this happens

★★★★
Local Guide
December 23, 2018

Very good location!! They have a good selection of breakfast and the burgers are good. Only thing thats keeping it five stars is the lack of speed.

December 23, 2018

The manager added few dollars more on my bill and that was not the first time. Had to bring it up to him again and again. Poor business ethics

December 23, 2018

Love A&W in general, but this is the worst location I have been to. Ordered a Mozza burger combo and ended up with orange sliced Singles in there. When I asked for mayo with my fries, I was told I needed to pay for it...Come on guys! Truly disappointing.

December 23, 2018

Owner is very rude. Worst A&W location I have ever found. The owner should receive more training in food handling and customer service otherwise he will ruin A&Ws reputation.

★★★★
Local Guide
December 23, 2018

Their mamas is so good...try their sweet potato fries and their apple pie

Local Guide
December 23, 2018

is this $10 worth? unopened

★★★★
Local Guide
December 23, 2018

This location either moved or closed permanently. the place is bordered up, no post explaining what happened

★★
Local Guide
December 23, 2018

Slow service