A&W Canada in Toronto

This place is part of our weekend morning ritual. The staff are very friendly and kind.

I ordered a 3 piece chicken combo, but why did they only give me 2 pieces? I came home and opened it, what is this? Are you kidding me?

I would give them less then 1 star just because of that Indian guy who is working at night the manager have to teach him some discipline that how to work and how to talk to the customers

Staff is always super nice and accommodating. Very clean restaurant. Fast and delicious food. Great menu.

Always a great experience here at the A & W in Torontos Beaches District.

Great experience food is fresh . Vegetarian options: Try masala veggie burger Parking: Paid parking on the street Kid-friendliness: Yes Wheelchair accessibility: Yes

Fast and fresh food. Friendly service

Almost never a line up, great service and pleasant staff.

Nice and friendly service and food was good quality and tasty.

The woman behind the counter is friendly & gets the order right. One of the best A& W the beaches

Best place to enjoy a meal. I love the chubby chicken burger combo with fries. Food

THE MOST SMALLEST FRIES

The absolute worse - orders consistently wrong, always missing with a sodnificant item or at least burger, or fries, drinks. Terrible condescending servers - blames doordash on their own sloppy work. Aside for that when we walked in a couple of times - dirty tables. Subpar for affluent neighborhood. I thought it was a coincidence but 4 times in the row is just too much. Avoid at all costs - for this price might as well order Breakwall or any surrounding restaurants.

Friendly staff! Would go here again :)

Super friendly staff and great food:)

So this A&W is exceptionally nice. Staff are professional and friendly

12:30 on A Friday afternoon and one lady was running the whole operation very well You GO Girl. Food

Service was slow for 2pm and not very busy. Least the fries were fresh. Washrooms need to be cleaned and the handicapped button doesnt work in the family washroom. Food

I am not sure what is going on at this location. Management seems to be really cheap. They turn off mobile orders sometimes when the Jays free fries with a purchase is on or you try to order through your app and it says the fries are sold out when they are not. I am going to avoid this location and go somewhere else because they are up to no good. Not sure why A&W would have a promotion when some stores do this.

Great food and great service. They even came over to the table and asked if things were ok and if we needed anything. Very pleasent workers

the staff is very helpful, and fast service. overall great experience:)

Good food good service

Great A&W, quality location with great service near the beach so you can get a bite after hanging out with friends

Thank you so much for the excellent young men working there sahil and naji they care abt the customers with love

Literally the slowest, poorest service A+W location Ive ever been to - morning staff ignore the tablets and dont prepare 15-minute ago ordered food insisting that the order didnt come through, and the evening crew stands around chatting in the kitchen while the line piles up without orders placed. I work nearby and constantly ask myself WHY I continue to come to this location. Tonight I waited for 12 minutes to PLACE AN ORDER despite two people in the kitchen and not a soul in front of me.

Love this place. Nice staff, clean space and good food. Highly recommended

The service is friendly and efficient, creating a warm and inviting atmosphere. The staff members are always attentive and helpful. This location is a CLEAN spot for a portion of quick delicious food. Highly recommended!

This place has been hear for years. While not a large place, they keep and run a tight ship. The location is clean and Ive never had an issue with staff. The only negatives Ive seen have been customers leaving trash, and even that is rare. Best thing to do is grab lunch and hit the boardwalk.

I have purchased food from A&W all over Toronto and I will say this location in the Beach is the best! Thank you to owner Ali who recently spent a day serving his customers! Excellent!

Ketchup all over the floor and dirty tables, as in I wiped our tabletop down and the wet wipe was brown with dirt. They may be selling burgers here, but they are not the A&W recipes and flavours you expect , or get elsewhere. Its not a Buddy Burger if its just a slice of cold cheese, a burnt bun, a smear of mayo and a limp patty. $23 for food we ended up throwing out. That was my third disappointment at this location in the past 6 months, so will not be returning. What a shame cuz the location is great

The attitude of the employees is terrible. The way they talk to customers isn t acceptable.

Very kind and lovely customer service

Good food

the staff was super kind and helpful!! definitely recommend this location.

this experience was so good food tasted amazing and so hot and fresh best aw

Always lovely service and tasty Food!

Great place and yummy food!! Unfortunately they are always understaffed when Im there, they need three people in the kitchen not two! It puts too much pressure and work on the employees. For the sake of the employees and faster customer service, it would be good to have another employee in the kitchen. The staff are always nice to me and the service is good!

The manager at the store is very kind and helpful. The cashier greet me with smile and my order was fast and fresh. All three ladies working were so nice.

Really good service Good and yummy vegan burger Food

Excellent service

Great service, bathrooms not in great condition

One of our favorite local spots for a burger & fries; staff always so friendly especially with the the kids! My toddler loves the burgers! Thanks Ammika and staff!

I like this place.Always clean and nice.Washrooms,dinning area and kitchen always clean.Staff is friendly. r Recommend this location.

Excellent conversation with the manager. :)

Sadly this is the worst A & W franchise in the city. The fries are consistently cold and the staff is lazy and completely apathetic. They have never apologized once for cold food. I do like A & W, but I am not going to waste my money on them any more.

All the employees are very nice. They make order fast. New Veggie burger is best. Clean Store and clean washroom. Will be the coming again.

Best place for dine in. Had a good experience. Osm customer service

The service that i received in the place its good, people are kind and respectful, also the taste of the foot

Great Food service, very friendly staff. Love the vibe and food. The food was hot and amazing just like the employees. Vegetarian options: The new Veggie burger is game changer.

Great Service and Clean store.Hot and fresh food.

The lady took my order and was very kinda and she even made me a fresh batch of onions rings best experience

Anamika and Sukhwinder are the best Best quality service at this location Must visit. 100% recommended.

The service by anamika and Sukhwindar gave us immaculate service and food they are so kind to us and all other people thank to them for giving us speedy service and such a great service experience

Good food, friendly people... The best A&W in Toronto! Recommend the new masala veggie burger

Humble Staff

Great food and even great staff( Bhakti and Sukhwinder). They are fast at food preparation and excellent service.

Good services, kind and super fast. The food tastes pretty good especially the fries, overall a great place to eat!

Very good service

Great staff Amazing service I dont know the name but the girl on counter suggested burger and it turns out great Food : 5/5

For water

Love the customer service by such lovely smiling faces. On the top i got to eat masala veggie burger

Always welcoming staff, fast service. I will come back soon ! Vegetarian options: Massala veggie burger is excellent Food : 5/5 |

Always good

Decided to do a nostalgic date night there, and the gentleman behind the counter was extremely polite thank you. It added to, and elevated our experience and the vibe. Thank you. #grateful #gratitude

Great food & service. Love the chicken and cheddar breakfast sandwich!

The ladies working this evening were incredibly helpful especially with the coupon booklet. Friendly, and I definitely will pop back in

Bhakti very friendly!!

Good place . Bhakti gave great customer services.

The woman who came in saturday morning at 7am is rude. awful service

The manager in this location is EXTREMELY disrespectful, there are 2 specific staff members I am talking about. I come here frequently and experience nothing but rude customer service not even towards myself but towards other people. There s 1 woman here who seems to be in charge and she s incredibly disrespectful, I witnessed her yelling at a customer all because he asked for extra napkins and she told him to grab paper towel. He explained RESPECTFULLY how it s not the same n how he would jus like some napkins and she tossed it over the counter at him. I ve walked in here before and not even 1 minutes goes by and they re asking if I m ordering even though I am trying to set my stuff down at a table before I do so because I planned to dine in. I have had my order almost thrown across the table rather than handed to me When I have extended my hand to grab it. It s extremely unprofessional and extremely disrespectful and I advise anyone who reads this GO TO ANOTHER LOCATION!!!

The service at A&W was exceptional. The staff members were friendly, welcoming, and attentive. Always CLEAN. It was evident that customer satisfaction was a top priority for them. Thank you all

I always enjoy getting my coffee in the morning in my reusable ONE CUP. Friendly greeting each morning and a great cup of coffee PLUS a 20 cent discount each time I return the cup for a new one. Its a good ZERO WASTE system. Congrats

I like food 100%. Thanks for making my day. Price is pocket friendly.

Great breakfast and coffee.

I went in to order two Uncle burgers. I said to the young man 3 times quite clearly that I want absolutely nothing on both burgers. After waiting 20 minutes he hands me the bag and I say,,,so nothing on both?? He nothing except cheese and bacon. I said I asked for absolutely nothing on them He said sorry and had to remake them. So and 15 minutes to wait. Im a retired chef and know the business inside and out. They could have either compt one of the burgers or give me a credit towards my next purchase.

Breakfast egger n sausage was better than a Tims! Price was a little high but still good.

Missed half of my order ($60 total) via Uber eats and was only refunded $5 via Uber. Tried to contact restaurant but they do not have contact number. Bad sign. Avoid.

Great location. Clean. Friendly.

Had the Full Canadian Breakfast today .. Not bad for $11.. 2 eggs, bacon, sausage, tomatoes, hash brown, toast & coffee.. Wheelchair accessibility: They have wheelchair access

I ve been here a few times. The morning staff are delightful. The man at the counter has a smile and is super friendly. The food is great too.

Good burgers and fries at affordable prices and coffee is good and almost free! Why pay almost 3 times more at Starbucks!

Great coffee spot!

Vegetarian options: They miss fries on my order

Only negative things I can say is the general public prefer to be catered to because at times, many people are so lazy that they just leave all the trash behind leaving the emoyees having to dispose of there garbage Vegetarian options: Veggie burgers are available Wheelchair accessibility: Easy ra.p with push button accessible q

My daughter ate here yesterday and woke up in the middle if the night with intense stomach pains and vomiting!!! Otherwise know as food poisoning!!!

Great staff great service quality food Best coffee ever cashiers are too friendly Vegetarian options: Best Kid-friendliness: High Nutritional value Wheelchair accessibility: Yes

Good

I only eat the bacon and egger combo. The coffee is good. We usually eat in. I dont know if its a language barrier? But its 50/50 that they pack it takeaway. I prefer my coffee in a real mug if I can. Makes me shake my head when it comes in paper takeaway. Oh well. Then of course the meal in all the extra packaging for takeaway. Oh well. Pick your battles, right? Its fairly steady with customers. Its A&W. You get what you pay for.

Apparently 5 minutes means 15 but :/

Got there at unlucky moment. 4 school kids that came just before us were served right away and after we placed the order, the online customers got in a way with big orders and we had to wait for 20 !!! Minutes. School kids ate and left, we were still waiting. Why is there only 2 poor employees????

I have not tasted the food from this location. When I do I will give a more accurate review. Whoever i asked for a restroom and staff was welcoming. Incredibly nice. Clean up immediately.

Like it.

Why doesnt this location have their phone number posted online? My girlfriend and daughter dined in Sunday June 4th between 330pm and 4pm. When leaving they order a combo for me, which was a Ringer Papa Burger and a poutine, 21.89. Im excited to try the ringer burger, the arrive home and I open the bag and see no onion rings on the burger. Cue Kevin Sorbos DISAPPOINTED!!! When you pay for the item and not receive it, compensation should be done. Please post your phone number so if another customer has an issue they can contact you. Also to customers, check your bag before you leave.

Always a good burger store

I visited here 2 days ago and an employee named Bhavya served me, he makes AMAZINGGG burgers and onion rings. Served me fresh and hot apple turnover. Will definitely come back. Good service and clean sitting. :))))

Horrible location. Never coming back here again.

Just visited the A.W. fast food outlet in the beach and should have taken a look at my order before leaving, but not excusing the system at play. Unfortunately the chicken buddy which was to have a tomato slice instead of a pickle had neither. I asked for mustard as well instead of mayo and did not get that either. I received a chicken finger on a bun, disgustingly dry and tasteless. Poor communication between front counter and short order cook. Do Check UR Bag!

I went in and waited and waited and no one even came to take my order. understaffed lazy slow moving staff ambivalent dont care dont go there. Parking: None

Always sending the wrong type of bun...Used to be great but not anymore.

Great hot hamburgers

Burger is amazing

Have had better experiences with this chain!!!

The atmosphere in general is familiar, the food is very delicious and the prices are super affordable. Kid-friendliness: The atmosphere in general is familiar, the food is very delicious and the prices are super affordable.

Great place, 24 hours in the Beaches

A few times Ive been here and only one person was working. I understand that its difficult to get people to work these jobs, but multiple times Ive watched as a single employee ran around trying to take orders, flip burgers, work the deep frier, handle the online orders coming in, its ridiculous. I know its not 100% the managements fault if someone cancels their shift and abandons their workmate, but its happened so many times! When this location first opened there was tremendously nice man who was so warm and who was making sure everybody was happy. I hope he left because there were more locations to open! You dont need quite someone as great as him, but you need at least two people.

Ordered onion rings. 5 minutes later I get fries. I clearly asked for rings. Employees not paying attention at all and instead of an apology I just get told what she thinks I ordered. I know what I wanted and asked for. Do your job better or find another one. Food

No one uses gloves to make burgers. Not Hygiene Food

People are rude food is substandard for AW and dirty disappointed every time.

Ordered a Nashville chicken sandwich and after about 4 bites I noticed the center of the chicken was completely raw. I brought it to the attention of the guy at the counter and his response was you ve already eaten 90% of it so I had to explain to him how chicken works and that the outside of it cooks faster than the center. He reluctantly made me a new sandwich but they completely forgot the hot sauce on the second one and then they told me I couldn t eat there because the dining room was closed even though it doesn t say it anywhere in the restaurant. I will never eat here or any other AW again. This restaurant has been plummeting downhill for years. Everytime I ve gone to one in the last few years the food is cold or made wrong, and the staff are clueless or rude.

Cold burgers and fries. Not a good representation of A&W.

I ordered lettuce chicken wrap through Uber eats instead of adding toppings I removed it by miss but when I took it back to staff the guy named Alim understood the issue and he tried his best to make customer happy by giving a great service ,every restaurant needs such a staff hats off

Good service, clean place, tasty food and dollar coffees right now any size very competitive next door to Tim hortons and no lineup like Timmys.

Just got a burger with some sort of hard substance in it... I will never be back. Just gross.

My wife wanted a papa burger with cheese only, and received it with the works but no cheese! Why don t listen carefully!!! Ver displeased.

Fast and friendly

Really great service and food! They went above AND beyond

A&W-tastic!! Remember to use the coupons

Amazing customer service! The manager of this location is extremely nice and makes every person feel really welcomed. Food always to the highest quality & prepared fast!

Staff said government said I couldnt use the bathroom. What a joke.

Speedy, was quite busy so we did take out- simple snack order and drinks so no problem. Would like to return for a meal

Great service, good food, root beer served right at the table with free refill. Thank you.

Sounds ridiculous but best A&W in the city.

5 stars for a fast food experience. Quality is underrated and had excellent customer service.

The staff are always friendly, safe and accommodating and the food has always been delicious!

Today, Mar 24 around 1:20-1:30p.m. I was just ordering something to go at this location. Due to the temperature change, I started coughing and I didn t have a mask since the restrictions have lifted. I felt really bad and started using my iPad to cover my face. There were 3 staffs working at the time. The male staff came to me asked me if a cup of water would help me. After that he d even ask me maybe hot water would be better My heart was touched and feeling he has done something beyond his work to show the care to the customers. If I could rate, I would rate this location 6 stars! COVID has changed you and me, but God bless these frontline people!

This place should not have the a&w title. Unless the woman with the braids is working, the service is lackluster. You would think they have a drive through out the back, but THEY DO NOT. They pre-make patties and pre-pour drinks so many hours in advance that your burger is dried out with a stale and your pop is flat and the average service time is 25 minutes on a slow day.

Dont be extra, be yourself were all humans Sharing the same polluted bubble.

I can t believe they can t get an order made right. A mama burger with cheese and ketchup only!!! It s on the bill and I paid for extra cheese. When I got home I have a mama burger with ketchup, mustard and pickles. Where is the cheese I paid for? I can t even have the burger. There is mustard smothered all over. Thank you A & W you made my day.

Updating my review after a recent visit on May 6th. Stopped by to order drinks and see if service has improved over my experience back in February. Staff were very courteous and my order was taken care of right away. No issues with accuracy and they confirmed with me on the drinks. I plan to visit again based on this positive experience as it appears that service has improved. Still enjoy good quality A&W burgers/breakfast. Thanks to this location for listening to my previous feedback and taking the time to work on improving the customer experience. Worth a visit now!

The food here is so fresh. You never leave with that sick fast-food feeling. Well worth the money.

Great service at this location

Often a long wait

Feeds me when I run out of time and money

This location needs unbiased management to upkeep the sanitary standards. The dining area is a dirty, not cleaned after each seating. The staff are oblivious of the condition of the dining room. Basic such as lining up chairs and tables. Picking up napkins off the floor. The most offensive part to me is that the lady who packed my onions rings touched 2 of my onion rings with her bare hands Yuck. The bill did not come out the right amount with 2$ donations coupon with onion rings upgrade for 1$. The impression is that if you can t manage details, or lend a blind eye. I asked the lady to wipe my table, she wet a paper napkin and wipe without any sanitizer cleaner. This A & W failed to protect your patrons from Pandemic. The onion rings were over seasoned for my taste, it is not like the other stores. Uncle burger meat was dry. Ladies spoke loud in their language, filled the entire dining room, it was annoying, I cannot hear music.

It was a good place. I used online coupons

Dont normally take the time to write reviews but this was the second time Ive had a bad experience at this location. The cashier at the counter wasnt the friendliest and gave my wife and kids a really creepy stare the entire time we were there right up until we left the restaurant. As we left I had tried some fries to find that they were stale.

Vegetarian options: As a vegan, I have very few options. A&W beyond meat is one among those. My go to place.

My service is good. There new smoothie taste great but not worth the money. The amount you get is not worth and its really sweet.

Never made my order, waited 30 min as they served regulars first

I dont know if they realize there service is Terrible their attitudes are Terrible the food was Terrible worst a&w experience Ive ever had argued about my wrong order both times burger is under cooked well she argues they use a timer system but I watched the lady not use it at all and only cook one side of the patty ridiculous and Id imagine wont last long running how it is

pretty good burgers, nice and clean

I go here alot after the bar and one time got a mozza burger.. when I got home and took a bite and spit it right out because the mozzarella cheese tasted horrible, like gone bad.... But I go there for the fries and the chicken wraps lol Just went on Sept 10.. I thought they missed my fries because I had to go back to ask for them.. only to find out when I got home they also didnt give me the chicken bacon ranch snack wrap I ordered. so do I get money back or ask for a chicken wrap? Im confused lol

Very clean establishment. Love the hand washing station.

Friendly clean and great service

Basic Breakfast, eggs sausage, bacon and hash brown and tomato slices, with coffee. Good for a quikie.

Nice

Grandkids loved it

Friendly service, good, quick and relatively inexpensive food. My Beyond burger was a little undercooked but not bad. Vegetarian options: Beyond meat burger is good though a little undercooked Dietary restrictions: The beef burgers have no wheat and theres lettuce wraps for gluten free. Vegetarian options include the Beyond burger. Not sure if the bun is vegan but the sauce on it is mayo-mustard mix and is likely not vegan. Kid-friendliness: My kid enjoys the kid combo. They have apple slices or fries and a choice of kid friendly beverages including milk and juice. Wheelchair accessibility: They have a button to open doors and a ramp indoors leading to the counter. They have a large family/accessible washroom at the back in addition to their regular gendered bathrooms that would be way too small. It looked a little tight to get to the large washroom but doable.

Parking: Green P parking available Food

good

Its a nice A&W

Don t go for breakfast. Very slow. Had to wait 20 min.

Ive noticed today during my visit that they dont use gloves to wrap sandwiches, there was a guy today made my sandwich and picked cheese and veggies with her bear hand, No gloves ...

Very friendly staff !

This is definitely the best A&W in town, hands down. Never a wrong order, quick and courteous staff, Never disappointed when I come here.

Usually not keen on leaving reviews however this evening upon ordering my food the manager requested I leave a 5 star rating in exchange for free fries. Usually I wouldnt care about encouraging false ratings, but this was after waiting about 25 minutes for two burgers. Let people leave genuine reviews, so as to help your establishment. Fix the things that need to be worked on.

New and service is okay. I recommend dine in instead of take out.