Big Smoke Burger in Toronto

50 King St E, Toronto, ON M5C 1E5, Canada

★★★★☆
(1030 reviews)
Categories: Hamburger restaurant American restaurant Family restaurant Restaurant

About

At Big Smoke Burger our hand crafted burgers are made fresh daily and we use ingredients that are sourced from top quality producers and local when possible.

Website
bigsmokeburger.com
Address
50 King St E, Toronto, ON M5C 1E5, Canada
Plus Code
JJXF+VG Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–9 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–9 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible seating
Offerings
Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
Parking

Photos

Reviews

4.4
★★★★☆
1030 reviews

Most Mentioned

poutine (28) onion rings (16) bun (16) quick service (12) donuts (12) craft (10) spicy (8) lamb (6) order (6) chain (5)
5 stars
652
4 stars
213
3 stars
87
2 stars
32
1 stars
46
★★★★★
December 5, 2024

Amazing Dining Experience! I recently visited burger factory and I must say, it was a fantastic experience from start to finish. The ambiance was warm and inviting, the staff was friendly and attentive, and the food was absolutely delicious. The portions were generous, and the menu offered a great variety to choose from. I highly recommend this place for anyone looking for great food and excellent service. I’ll definitely be coming back!

★★★
November 29, 2024

Somehow the food was just barely warm despite serving it fresh to me. Also found the service to be quite slow even though there weren’t many people. But overall, the burger and poutine were decent.

★★★★★
November 20, 2024

I've been to this place many times and I just can't get enough of it. Their burgers are substantial, meaning a good portion. I recently tried their poutine and it was amazing! They use real cheese curds. Oh so yummy! Their selection of beverages is also quite good. Just writing this review is making me hungry.

★★★★
July 30, 2024

We went there because of the reviews. Actually the burgers were pretty nice, well seasoned unfortunately atmosphere is definitely not good for dine in.

★★★★
April 15, 2024

Pretty good burger here and the poutine and onion rings were delicious. I’d go back. Nice fast food place with nice service.

★★★★★
February 25, 2024

Oh, I love Big Smoke Burger! It's one of my favourite burger joints in Toronto. The burgers there are delicious! They have a great variety of options, from classic beef burgers to unique and creative combinations. highly recommend. 🍔😋

★★★★★
January 27, 2024

Ordered a Big Smoke burger and strawberry shake. The server was very friendly and helpful the burger did not look like the picture but it was delicious as I was hoping it would. The shake was perfect. The flavour was great and thick. Very casual setting which makes sense for a burger joint. Not really anything negative to say about my experience. It was over $20 for just a burger and shake, but this is what you are going to pay for a decent burger & shake!

January 13, 2024

I have been wanting to try this place for a long time. I work in the area on occasions and always said I would visit and try. Pretty disappointed- when I arrived there was no one in line and no one waiting for their orders. One of my coworkers got there 10min before me ordered and had already received their meal. My other coworker and I arrived together and placed our order. We sat and waited for our meals- we asked approximately how long and was told 10 mins at most. We ended up waiting for 25-30 min for our order, mind you after we placed our order a group of about 5 came in maybe 5-10 minutes later and a lady came in. Finally got our meals and either the stuff forgot to give our meals or the meals were not cooked at that time. Burger was slopped together and dry. Fries were soggy and cold. Disappointed was really hoping to love and enjoy this place so I have a spot to look forward to go to when downtown.

★★★★
Local Guide
October 22, 2024

Pretty good burger, quick service.

★★★★★
October 22, 2024

The poutine was indeed very tasty.

★★★★★
October 22, 2024

Second time I purchased from this burger company. The first was 2 days ago in woodbine casino. I searched for Toronto locations near where I work and found one @ King St East. Loved their burger patty. My new burger addiction

★★★★★
September 22, 2024

Today my wife and I went to eat and were served by Arsema and Makeda who gave us excellent service. I had a blues burger with fish and my wife had a Meyond Baja, and from the moment we arrived until we left they were attentive, quick and always with a smile. I recommend it 100%

September 22, 2024

The food tasted terrible!

★★★★★
Local Guide
September 22, 2024

Aug 29 Update: STILL the best beyond meat burger joint in downtown TO. I just wish theyd have more locations, like north of Dundas, specifically Yonge and College area, Yorkville, the Village lol seriously guys, pls open more locations downtown! Thanks! ************************************* Beyond Baja Burger is by far the best beyond patty ive ever tasted, pairs so well with Gorgonzola and Big Smoke is my only go-to burger joint downtown #word ______________________________________ second time Skip ordering (had the fish burger combo this time) and was not disappointed - a very tasty and generous size fillet and the fact they had Gorgonzola cheese as a topping choice just automatically gets this place a 5 star rating from me - fries were totally on point as well Vegetarian options: best beyond meat patty ive had to date

★★★★★
September 22, 2024

Delicious food and excellent, friendly service. The restaurant was clean and brightly lite. Try it!! Arsema and Makeda were super!!

★★★★★
September 22, 2024

The burger is really nice. Ingredients feel fresh and good quality.

★★★★★
Local Guide
August 22, 2024

I love Big Smoke Burger!

★★★★★
August 22, 2024

Good service

★★★★
Local Guide
August 22, 2024

Burgers very tasty, but took ages and quite expensive.

★★★
Local Guide
August 22, 2024

Very basic average burger

★★★
Local Guide
August 22, 2024

Meh, average burger. Needed more seasoning, nothing special.

★★★★★
July 22, 2024

I order a big smoke cheddar Bacon , it was so delicious and it came out quickly, the servers were also nice

★★★★
July 22, 2024

A really tasty burger. Fabulous smokey flavour. Toasted bun. Good service. Good price. No frills and quick service. Thank you!

★★★★★
July 22, 2024

OMGsh this spot serves delicious food! First time diners, but this place will be our place to eat whenever we visit Toronto! Our fully loaded grilled chicken burger, Big Smoke burger, amazing onion rings, and fries were fresh, perfectly cooked and prepared, plentiful and absolutely delish! Gave only 4 stars for atmosphere because it was (uncomfortably) warm inside, the drink fountain/ice machine was out of order and the bottle drinks were room temp. The staff are lovely. Thanks so much for the wonderful experience

★★★★★
June 22, 2024

I love their burgers and poutine!

June 22, 2024

Waited 35 minutes for food with no apologies or updates what was going on.

★★★
Local Guide
June 22, 2024

Reasonable hamburger, this is a fast food chain a little better than McDonalds

★★★★★
Local Guide
June 22, 2024

Burger was delicious but took 10 minutes to get it.

★★★★
Local Guide
June 22, 2024

I really liked it. We were there today with my husband. I bought a vegetarian option and they let my husband modify the beef patty for the battered fish. The onion rings were delicious, and the burgers were a great size for us. Makda and Leana were very kind to us, and their service was really attentive. We appreciate it very much. Definitely coming back if we re nearby!

★★★★★
June 22, 2024

Really good, the burguer was delicious and very fresh, the fries too. Recomended

★★★★
Local Guide
June 22, 2024

I had a burger here while passing through. The burger was perfectly fine and nice and smoky.

★★★
Local Guide
June 22, 2024

Good food but dirty place

★★
Local Guide
June 22, 2024

Last visit was during a lunch rush with about 12 people ordering. Placed the same order as a friend at the same time. Mine came out but his took forever. Likely because they gave his order away. While they issue order numbers, they call by food type. Not very helpful when everyone is ordering burgers and Pepsi. While its great to see fresh cut fries, mine were cold. Not something youd expect anytime, let alone during a lunch time rush. Burger was fine, but too much mustard.

★★★★★
June 22, 2024

pineapple burger was awesome

★★★★
Local Guide
June 22, 2024

Good tasty poutine. Correct quantity. Too bad served in a cardboard tray (fast food).

★★
Local Guide
June 22, 2024

What a waste of $15. I ordered the Craft Burger. This location is 3 minutes from my office. By the time I got to my desk, the burger bun was soggy. There was more mayo than toppings. The burger patty was flimsy. I ate 1/3 of the burger and had to stop.

★★★★★
June 22, 2024

This was my first visit to Big Smoke Burger. I went with my friend and we ordered a craft burger and a Big Smoke burger. They were delicious and we really enjoyed them. We also tried their chorizo poutine, which was perfect. There was music playing and the staff was friendly. We had a great time and I will definitely come back again.

★★★★★
June 22, 2024

I had a good lunch today in big smoke burger. They have good service and the Chris chicken so good. I like it.

June 22, 2024

People at this place are so rude and cant even own upto their mistakes. I asked for a veggie burger but they gave us beef instead and charged extra when we complained About it and gave us attitude. I wouldn t recommend this location. Atleast they could apologize but all we could get was attitude.

★★★★★
Local Guide
June 22, 2024

The Burger was great. And not too pricey. Great meal guys!

Local Guide
May 22, 2024

Every employee treats driver with disrespect each time, feel like hate.

May 22, 2024

Garbage. Onions were burnt at the top and the bottom half of the box were raw. The guy that gave me the Schweppes ginger must have shaken it cause it blew up on me while I was waiting for my food. Harveys burgers and onion rings are 10x better. Ill never go there again

★★★★
May 22, 2024

I went for the pulled pork poutine and it was delicious. Service was helpful and friendly. I ended up taking it to go because there was no one else eating inside, but there was plenty of seating.

★★★★★
April 22, 2024

Reliably the best burger in the city for the past decade! We were quite sad to see our neighbourhood (Yonge & Bloor) Big Smoke go because of condo development, but delighted to still have the option of its other locations. We now only occasionally to dine-in at the King E location (excellent, friendly service) and order delivery through Skip quite regularly. The smokiness of the grilled burgers is outstanding! We usually just stick to the Big Smoke Burger combos, with onion rings a must.

★★★★★
April 22, 2024

That was a great experience with my friends and family, we had a beautiful moments, as long with a friendship customer services. Thank you

★★★★★
April 22, 2024

It was my first time visiting this place, the burger was great. I ordered Got the Blues and the taste was fantastic.I would recommend checking it out.

★★★★★
Local Guide
March 22, 2024

Great burger and fries.

★★★★★
March 22, 2024

Excellent staff with friendly nature, like the place so much, wanna try again and again

★★★★★
March 22, 2024

This is my beloved neighbourhood burger joint! I especially love their spicy burger combo, but more importantly, I love the girls who work there as their service and mannerism are impeccable!

★★★★★
March 22, 2024

Staff were very friendly, the atmosphere of the restaurant was good and the food was also great. I would recommend if Big Smoke Burger for a quick meal!

★★★★★
March 22, 2024

Great customer service and delicious food!

★★★★
March 22, 2024

Nikki is great

★★★★★
March 22, 2024

My favorite place, great customer service. Makda and Simran are nice people that have provided me with a really great service every time i went there.

★★★★★
February 22, 2024

Service is excellent and the burgers are delicious!

★★★★
Local Guide
February 22, 2024

I went in when it was quiet, burger was great poutine was passable.

February 22, 2024

Pretty ordinary thin patty. Definitely not worth $12. Also the lady serving the food cleaned the garbages and didnt wash her hands after. Gross!

February 22, 2024

Not impressed. Family day, not much open. Mens restrooms not available so couldnt wash was my hands with sticky stuff off unwiped tables All I got was a shoulder shrug!. Only had diet Pepsi available in cans, so had to upgrade to bottle to get something without aspartame. Which is even worst that a case of ginger ale and regular Pepsi were sitting on the floor. Food was ok. Watched as a party of girls got their meals independently, 5 minutes apart, so the 5 of them couldnt even eat together. Place has potential, but no one seems to care. Personally with that kind of customer appreciation, better eating hot dogs at Circle K.

Local Guide
January 22, 2024

Ordered the new Buffalo Chicken burger and it wasn t any good. The taste was not spicy but was highly sour and acidic, not sure what Buffalo sauce means to them but there was no spice or flavour at all. Plus, it is highly expensive for a fast food burger joint. The staff was fine but the place was not clean. Overall, not a good experience and won t recommend it to anyone.

★★★★★
January 22, 2024

Just placed an Uber eats order here. I realized I made a mistake with my order and called the restaurant directly to correct it. They were more than happy to accommodate my request and were very nice and friendly. Thank you!!! Food

★★★★★
January 22, 2024

Burgers are so yummy and the poutine upgrade is the way to go! We stopped by after our trip to Hockey hall of fame!

★★★★★
January 22, 2024

Family had a great burger and fries after a trip downtown TO. We tried the mini donuts and they were a hit with the kids!

★★★★★
January 22, 2024

Everything was delicious, the service fast and all this with a beautiful smile, I really recommend this place for a good hamburger!

★★
January 22, 2024

Good service but the soda machine tasted like chemicals, my smokey bacon burger was made well but my partners classic was too dry to finish. The fries are an undesirable texture also.

★★★★★
Local Guide
January 22, 2024

This is a solid burger joint in downtown Toronto. This location is deceptively large and has plenty of seating. The spicy burger was good though not spicy at all. The thickness of the patty was somewhere in between a pub style and smash style and the caramelized onions were a nice touch on the burger. Dont get too fancy here. Order your burger of choice, sub for sweet potato fries and get a lime bubly tallboy to wash em down with. Vegetarian options: Beyond burger patties available.

★★★
Local Guide
January 22, 2024

Very average in every regard including taste, portion, price, and etc.

★★★★
Local Guide
December 22, 2023

The food is delicious as always. They have very nice fries, extremely crunchy. The place looks really old though Food

★★★★
Local Guide
December 22, 2023

The place is good and the service is amazing, friendly team. The prices are affordable and you get a good quality for value. The meat was a bit dry but the flavor is not bad. The poutine is actually delicious. I really liked the gravy. A thing to highlight is that the music is really nice.

★★★★★
Local Guide
December 22, 2023

Always great here. The fries are always good!

December 22, 2023

Slow service, burger was not worth $10. Walked in and waited at the counter for a couple mins before someone even noticed I was there. The music was so loud I had to repeat myself a couple times and they still managed to screw up my order. The toppings on the burger was just thrown on without any care, globs of sauces all over the place and random amounts of unknown vegetables. The burger and bun was burnt.

★★★★★
December 22, 2023

Good place, good food and very good réception. Excellent.

December 22, 2023

Although the sign outside said that it is open till 10 pm. Apparently it closes at 8 pm. We went there and were waiting outside and banging at the door in the cold. There were 2 restaurant employees inside and they were ignoring us. Didn t have the decency to come and tell us that they are closed for the night. We went there with lot of hope because we heard their burgers are good.

★★★
Local Guide
December 22, 2023

I get burgers here every so often because of proximity. Seems slightly dingy but food is ok - nothing amazing but reasonable as far as big smoke goes

★★★★
December 22, 2023

It s a decent burger, very reminiscent of Lick s

★★★★
Local Guide
December 22, 2023

Good quality and portions at a fair price. Efficient choice for a weeknight dinner.

★★★★
Local Guide
December 22, 2023

I was looking for a quick meal and a quiet spot on a Monday evening and found it here. The server was helpful, friendly and efficient. The burger was excellent. Atmosphere was a bit frumpy, but overall quite a pleasant meal.

★★★★★
December 22, 2023

The staff were all really nice and kind!! Very helpful. They told us about the student special and we were able to get a combo with a burger, fries, and a drink. The burger was good and the fries were amazing I would definitely visit again !

★★★
December 22, 2023

Burger is okey... nothing crazy... I also ordered a cheese cake... but, it was frozen and clearly not fresh Food

★★★★★
Local Guide
December 22, 2023

delicious

★★★★★
Local Guide
December 22, 2023

We ordered the beast with onion rings and it was sooooo delicious. The staffs were so nice and Somaye was so friendly. Definitely we ll come back and Strongly recommended!

★★★★★
December 22, 2023

Uffffffff amazing !!!!! ! The best burger in toronto !

★★
Local Guide
December 22, 2023

Burger was good. Place had cold blah vibe were tables were sticky not wiped down. Staff were nice but just vibe of place not likely to go back. I mean usually there is music or make it not so like the place is about to close forever

December 22, 2023

Had the Buffalo Chicken burger here and its literally chicken fried in rubber and rubbed with a little bit of buffalo sauce on it. For a 15-20$ price range burger its officially the worst burger Ive had in Toronto! They claim to have fresh fried burgers but their patty was very obviously a day or 2 old and the batter wasnt fresh either.

★★
Local Guide
December 22, 2023

Had the crispy chicken sandwich. Chicken tasted very dry and weird

★★★★★
Local Guide
December 22, 2023

Delicious burgers, I had the spicy and big smoke burger delivered today, it was absolutely delicious. I had earlier had it in the Square One outlet and even that place serves equally good ones, if not better. Chorizo Poutine was also surprisingly good, some of the best I had here.

★★★★★
December 22, 2023

Awesome service. Delicious burger. Must try

★★★★★
December 22, 2023

The food was amazing! And the service is outstanding, Coleen was very accomodating and helpful since this was one of the first burger house ive been to in canada. 100% recommended, will surely comeback soon!

★★★★★
December 22, 2023

Always a best place for burgers...

★★★★★
December 22, 2023

I usually don t crave for hamburgers and for me most of them tastes similar. But I m giving this review because the hamburger that I had here was really good! (Craft) Super tasty with a super nice portion of regular fries! Also nice staff

★★★★★
Local Guide
December 22, 2023

Veggie Putin was delicious and large size was larger than expected, loved it!

★★★★★
December 22, 2023

Somaya cooked the burgers really well. Big smoke burgers are really reasonable and the taste was superb. Do check it out you will love it.

★★★★★
Local Guide
December 22, 2023

If youre looking for a delicious burger, look no further than Big Smoke Burger! This place truly knows how to make a great burger. First off, the burgers themselves are top-notch. The patties are juicy and flavorful, and they always cook them to perfection. They use high-quality beef and it really shows in the taste. Additionally, they have a variety of burger options on the menu, so theres something for everyone. But its not just the burgers that make this place special - its the attention to detail. The buns are always fresh and toasted just right, and they use the perfect amount of toppings to complement the burger without overwhelming it. Plus, they have a great selection of sides to choose from, like crispy fries and poutine. The atmosphere at Big Smoke Burger is also fantastic. The restaurant is clean and well-maintained, and the staff is always friendly and welcoming, especially Somaya. Whether youre grabbing a quick lunch or enjoying a leisurely dinner, this place is the perfect spot to relax and enjoy a delicious burger. Overall, I highly recommend Big Smoke Burger for anyone in the mood for a great burger. The food is delicious, the atmosphere is inviting, and the staff is top-notch. You wont be disappointed!

★★★★★
December 22, 2023

We tried the Swiss Melt & Mushroom, WE LOVED IT! The staff truly awesome specially Somaye. The food is absolutely amazing! Absolutely the best burger we had while in! Highly recommended.

★★★★★
Local Guide
December 22, 2023

Delicious burgers, not far from union station, sometimes you can find a table is dirty. My recommendation to visit this fast food.

★★★★
Local Guide
December 22, 2023

A good burger.

★★★★★
December 22, 2023

Throughly impressed with the service I had today. Eric took my order and was extremely polite, professional and kind. Food was amazing as usual. Came out hot, accurate and delicious. Come here if you want great food with an amazing atmosphere and people. Bravo guys!

Local Guide
December 22, 2023

Very rude lady cashier For poutine some fries were uncooked

December 22, 2023

The food was not worth the money.

★★★★★
December 22, 2023

The best burger place in Toronto!! Excellent service, especially Neil, he was very nice and accomodating! Ill be back again!

★★★★★
December 22, 2023

The food is good, that makes with love and the service is better as well as the Server. He is so nice ..

★★★★★
December 22, 2023

I recently ordered a meal in this Location. The cashier was very knowledgeable and helped me choose the right meal for me, He was also patient and takes time in getting my order. Very friendly with excellent customer service for a fast food restaurant. The food was great and was made as I expect it. He really pays attention to details. Excellent place to dine in. Will come back soon .

★★★
December 22, 2023

Very frustrating experience, pay for a burger combo with a fountain drink to be told after repeated attempts on the fountain drink machine that it is empty and you can only get a pepsi can, I cannot drink pop and having that be the only option instead of the iced tea I would be getting is extremely disappointing, as someone who comes here a lot during the semester very disappointing experience to not get what I paid for and not sure if I ll come back

★★★★★
Local Guide
December 22, 2023

The food is really good. The employee named sumaiya is really nice and served us the perfect burger. For those who want halal food must go! And the best part is close to my office!

★★★★★
Local Guide
December 22, 2023

The food was great! And the customer service was amazing! They were extremely friendly and made the experience a whole lot better!

★★★★★
December 22, 2023

Thank you it was a very good experience .Tasty and very nice staff. Especially Collen and Nikki

★★★★★
December 22, 2023

Nikki and Coleen gave us a very (very) good service. The grilled chicken burgers were excellent, according to Nikkis recommendations. Thank you

★★★★★
December 22, 2023

Perfect place to eat! The food it s delicious and perfect, the meat it s juicy, the fries are exquisite Nicky was very kind and attentive! highly recommended

★★★★
Local Guide
December 22, 2023

The burger options were very good and the fries were great. Theres seating for about 30 people but opting for take out is easy.

★★
December 22, 2023

Quality used to be good and tasty. Now its terrible! Today we ordered the burger, fries and shake: - Burger tasted very BLAND. - Fries are NOT properly cooked. - Chocolate shake tastes like chocolate milk! Urghhh... all so disappointing!!! Somebody must have changed the cook or the way they cook is simply not what it used to be!!

★★★★★
December 22, 2023

Really good taste on the burgers, and grate customer service

★★★★
Local Guide
December 22, 2023

Good food for a good price.

★★★★★
Local Guide
December 22, 2023

Great burger deal ($9.99 for fries burger and pop). Burger was surprisingly delicious.

★★★★★
December 22, 2023

Great place. We really liked the hamburgers and the poutine. Colline was very nice with us, she took our order and brought the food to our table. I d definitely come back another day.

★★★★★
December 22, 2023

Made a mistake with my order and they were very quick to remedy it. Food was awesome! Moin and Coleen were super helpful and accommodating!

★★★★★
December 22, 2023

Very friendly staff, food was delicious

★★★
Local Guide
December 22, 2023

Don t expect too much

★★★★★
December 22, 2023

I loved the rosemary sauce that was on the craft burger ! The service was great ! The lady at the cash was helpful and answered any questions we had as this was our first time visiting Big Smokes. Definitely will come back !

★★★★★
December 22, 2023

Nikki was so nice and helped us out, she was direct and a great speaker. So sweet hope to get helped by her again! :)

★★★★★
December 22, 2023

The food was great, the service was even better! Thanks Nikki!

★★★★★
December 22, 2023

Big smoke burger is the best! Nikki and Kina The bomb good food great service highly recommend

★★★★★
December 22, 2023

i ordered big smoke burger i like this burger. That was large and thick, so I could eat my fill. And the server was so kind her name is Nikki! Thanks to her bringing me tissues first, I was able to finish the burger cleanly and pleasantly!

★★★★★
December 22, 2023

A hamburger and french fries are so delicious. And the server is so kind,her name is Nikki!! Thank you for kind to us! Food : 5/5

★★★★★
December 22, 2023

The service was really nice. The employees were really nice. Nikky was working and was extremely nice

★★★★
December 22, 2023

Dietary restrictions: Halal friendly Recommended dishes

★★★★★
December 22, 2023

Nikky provided such amazing service. She was kind and allowed me to feel so welcomed !!! Overall 10/10 service

★★★★★
December 22, 2023

The food was so good and the server Vicky was nice as well to answer our questions!

★★★★★
December 22, 2023

Great food and great service. Nikki and Neil were fantastic. The jams they had bumping were also a welcome retreat from the rain.

★★★★★
December 22, 2023

Walked in to grab a burger, walked out having had an absolutely exceptional experience. Had the pleasure of having Nicki help me out with my order and bring it to my table which was a pleasant surprise. She made sure to check in with me every so often and truly elevated my experience here. Came for the burger, stayed for the service, and will be returning for the service. People like Nicki are absolute gems. Very personable which I can appreciate. Shoutout to her!

★★
Local Guide
December 22, 2023

Burger portion is very small. It was tasty but left wanting more Music so loud in store can hardly talk to cashier. Food : 3/5

★★★★★
December 22, 2023

Well done! Niki, great service.

★★★★★
Local Guide
December 22, 2023

Perfect value for money, really good fries, well cooked, well salted, a tasty burger, great service (thanks Niki), I recommend! The best part: their student menu at $9.99, which is as good as it should be. Really a good address.

★★★★★
December 22, 2023

Very good burger and very reasonably priced with the student menu. For $9.99 you get a burger, very good fries and a drink. Highly recommended. Thank you Niki for the nice service

★★★
December 22, 2023

Got the daily special. Food was good but service was terrible. Cashier was distracted watching YouTube videos or something on her phone while taking orders. Because of being distracted, did not ask for toppings until after I ordered. Didnt give me my drink. I was supposed to know I was supposed to reach over the counter to serve myself. Despite the service, the food was pretty decent and the special is a good value.

★★★★★
December 22, 2023

Came here for late lunch. Nikki served us at the counter and was very kind to offer my son a donut while waiting for our food. The food was served promptly and is delicious. Kid-friendliness: Gave is a donut while we waited for food!

★★★★
Local Guide
December 22, 2023

I got the student meal. It was a burger with a drink and fries. Costing me around 13 dollars. The fries are a must try. The food fills you up. Staff are nice including Nikki who took pictures of our experience at the Big Smoke Burger.

★★★★★
Local Guide
December 22, 2023

Excellent cheeseburger with all the fixings.

Local Guide
December 22, 2023

Bit smoke was pretty good. Burger was tasty and cooked well. They do have some customer service where they serve your table. But the decor does have that fast food feel even though the food isnt. Basically your middle of the road Burger place. To expensive for a quick bite but not nice enough to justify the prices. Edit: Really disappointed in this place and where it has gone. We did take out and to our surprise they gave us half a coffee cup of fries. Luckily, they left room for milk and sugar. Burger is a dry patty with a bun. We were regulars customers but we need to look elsewhere. Over $20 dollars now. Not worth it!

★★★★★
December 22, 2023

Loved the Customer Service and food is amazing .

★★★★★
December 22, 2023

Nikki its an excellent person Kid-friendliness: Delicious burgers

★★★★★
Local Guide
December 22, 2023

A pretty pleasant place for fast food in the downtown. Burgers were tasty, but french fries were a bit fried to much for me. Soda drinks included. Staff was very helpful and kind. Prices affordable.

★★★★★
December 22, 2023

100% food is very delicious and all staff are very professional and friendly I really recommend this store to everyone

★★★★★
Local Guide
December 22, 2023

Our first time at Big Smoke burger and the food was delicious! The employee was friendly and everything was made fresh! She even gave us a treat with our meal!

★★★★
Local Guide
December 22, 2023

I tried their burger after very long time. Big smoke burger was one my favourite burger place. After their Yorkville store closed I didn t try burger for very long time. Currently their menu changed quite a bit. They used to ask how i want my burger done but during my last visit they didn t ask and it was very well done. I used to like medium done. I still recommend them as a good burger place.

★★★★
Local Guide
December 22, 2023

Cool interior. Great student combo deal

★★★★★
December 22, 2023

I m impressed by the quality of the food as well as friendly staffs. Thank you Nikki.

★★★★★
December 22, 2023

Great tasting food and accommodating workers! highly recommended

★★★★★
December 22, 2023

Great food, friendly and accommodating workers. A nice place to dine in. Will definitely come back! :)

★★★★★
December 22, 2023

Nikki and Kina are amazing, they were able to serve our food quickly and the burgers were cooked to perfection and they were delicious. We will definitely come back and invite some more friend. Food

★★★★
Local Guide
December 22, 2023

The burger was great, the poutine was not too good.... 4 stars!

★★★★★
December 22, 2023

Nikki and Christine are very helpful

★★★★★
December 22, 2023

Nikki is awesome and food is amazing , restaurant looks really busy but they really good

★★★★★
Local Guide
December 22, 2023

Quick and efficient / friendly service. Nice place with lots of seating on main floor and upstairs. Had the classic burger and it was great!

★★
Local Guide
December 22, 2023

Really Bad. $14 USD burger, patty so small I ripped off half the bun to make it more proportional. A teeny slice of off color tomato. Tiny bit of blue cheese. Should be renamed Small Joke from Big Smoke. Extra star is for the cherry Bubly seltzer good flavor lol

★★★★
December 22, 2023

Pretty good burger

★★★★★
December 22, 2023

The food was great and cooked to perfection. There was no wait, which I loved. I recommend this place.

★★★
Local Guide
December 22, 2023

Just nos as good as the reviews would let you believe.

Local Guide
December 22, 2023

Rude staff

★★★★★
December 22, 2023

Wow! What amazing burger , I will see you soon again, thank you for your hospitality!

★★★★★
December 22, 2023

The place is very beautiful and the food is delicious

★★★★★
Local Guide
December 22, 2023

I love their burgers! Its really juicy and flavourful.

★★★★★
Local Guide
December 22, 2023

Popped in for a quick lunch with a colleague. Great tasting burger, would come back. Ordered the classic cheeseburger, but they have plenty of more creative options.

★★★★★
Local Guide
December 22, 2023

Burgers are very tasty!

★★★★★
Local Guide
December 22, 2023

Real smoky burger! Delicious and reasonably priced. Will definitely go back.

★★★★★
Local Guide
December 22, 2023

Good tasting burger, staff made a difference as she was upbeat, and genuinely made us felt welcome. The restaurant is a fast food joint, so do not expect a more than that, but if you want a solid burger, fries and a drink that is better than the usual fast food suspects, go here!

★★★★★
December 22, 2023

Somaya was very friendly and recommended a delicious burger for me. Thanks Somaya!

★★★★★
December 22, 2023

Great burger

★★★
Local Guide
December 22, 2023

Burger was very good, atmosphere as you could expect. Unfortunately we didnt get any plates even though we ate at the restaurant

★★★★★
December 22, 2023

The food was really good and we got our orders customized the way we wanted them. the manager was super friendly and even gave us free donuts, which made our night even better. Definitely one of my favorite big smoke burger franchises, because of how nice the staff were.

★★★
Local Guide
December 22, 2023

Not sure what the word big means in the context of burgers and fries they both seemed on the small side.

Local Guide
December 22, 2023

Poor service. I waited 30 mins for donuts and they were cold and bad... I couldnt even finish one donut as it tasted very off. Sadly I wont be coming back for awhile.

★★
December 22, 2023

I dont know if the management changed perhaps but this new wave of employees are so rude. Only 3 or so months ago i would come by and enjoy it there. But now the employees cant have any respect for customers, my order is rushed and my side of fries was more like side of a fry also the music and employees used to be good with great service now it just does .

★★★★★
Local Guide
December 22, 2023

The food is always great. The servers are very attentive and patient, specially Somayeh. Ive visited the place a couple of time and every time that she was behind the grill the food came out juicy and delicious. Other times, the food comes out on the same level and every employee maintains a high level of professionalism. Will always come back to this establishment every chance i get.

December 22, 2023

This has been the worst place Ive ever been to. I ordered a burger that was awful, the service was terrible, and the place was dirty. Seriously, instead of paying for good reviews, invest in your place!

★★★★★
Local Guide
December 22, 2023

Its the best restaurant with great customer service. I love their grilled chicken, and I enjoy their sweet potatoes fries that i cant eat from other places. Highly recommend

★★★★★
Local Guide
December 22, 2023

So great, had a fantastic burger, very delicious

★★★★★
December 22, 2023

The manager is very kind and the food was a terrific late night snack

★★★★
December 22, 2023

Great, generous service, delicious burgers, and a very kind host.

Local Guide
December 22, 2023

If you like Five Guys, stick with it. Five guys is cheaper and is so much better in everyway. The burger here was dry, fries werent cooked and I had to send it back to get them well done and even after that they werent crispy. Definitely wont be going here again.

★★★★★
December 22, 2022

I recommend this place, price- quality good burgers overall. Thanks guys

★★★★★
December 22, 2022

Vegetarian options: Would recommend veggie burger

★★★★
Local Guide
December 22, 2022

Service at this restaurant has improved . The pineapple burger was one of the best burgers Ive ever eaten. Big Smoke have the best burgers of any chain. Im rarely disappointed with Big Smoke Burgers.