South St. Burger in Toronto

I love the burgers here, I thought the service was a bit slow despite it being empty but they still helped me with my requests.

Delicious so good regular burger and a Swiss with mushrooms great fries

Terrible customer service, they are extremely rude, especially Merylue.

Burger was good, service was top notch. They brought the burger to us when it was ready

I got the regular poutine and ended up having an allergic reaction to something in it. As well, the fries had zero salt which made the poutine very bland even after adding some black pepper. The poutine could have been a 5star if they had just seasoned their fries with some salt. I don t recommend going here.

Ordered a burger and a fried chicken sandwich. Burger was okay, probably can use a bit more seasoning like black pepper and garlic powder in the meat; chicken marinate is heavy with MSG/salt. First server (the experienced Vet) short changed bacon from my southern fried chicken, while waiting for the meat to cook, the second server caught that mistake and add the bacon back. Location is convenient, but as far as fast food burgers go, hit a Wendy instead.

We went around 1:30PM on Thursday and it was empty and easy to find a table to eat at. The staff were incredibly nice, funny, and polite. I appreciated their little comments and friendly demeanor (and I mean literally everyone that worked there had a smile and said have a wonderful day when we left). We chose the bacon cheese burger and despite it coming with typical condiments/toppings, we could choose nice additional toppings too. We got Sauteed mushrooms, crispy onions, relish and my partner added spicy peppers. The patty is a great thickness: juicy and the rough circumference of a human palm but not insanely wide like a smash burger. The fries were really nicely done and the onion rings were very battered (which I liked but I know not everyone may appreciate). We both had a great experience here and would totally opt for this over McDonalds, Wendys, or Grillies. Oh and their combo includes a choice of fountain drink (and they had lemonade! This was a nice twist from typical Pepsi, 7Up, Nestea - although they do have those there too). Parking: The entire center of the plaza is yours to explore lol you wont have trouble finding parking here. Wheelchair accessibility: Lots of tables that dont have fixed seating.

The beef burger was very bland. And I dont know why onion rings were a little sweet

Clean, great service and food at a reasonable price.

Good burgers. Kid-friendliness: Friendly. Food : 4/5 |

Stagg messed up my order but were genuinely apologetic and fixed the problem quickly. Will eat there again. I love the numerous and free toppings. Food : 5/5

bad food

The food was a little on the expensive side but I dont mind paying a little bit more because the food was absolutely fantastic! One of the best burgers Ive had in years!

I enjoyed my burger. The choices for toppings was great. The fries are done right. The onion rings are tasty.

Tried this place for the first time EVER honestly amazing quality food and very tasty. It is more expensive than other fast food chains but it s definitely worth it. The poutine was out of this world crispy fries tasty gravy and creamy cheese curds that was loaded all over the fries. Definitely will be back.

I havent been here in the last couple of years, but my wife and I stopped by for a quick lunch today. We both ordered the Korean BBQ burger, and were very satisfied with it. Good value for the money, and service was efficient and friendly. A real plus is the wide selection of condiments you can choose for the burger.

Food was very delicious and good drinks to enjoy.

Good burgers for the price.

Food was okay. Service was okay. Bit expensive.

Really liked the burgers here. The choice of toppings and sauces was really good. The burgers were grilled fresh and the meat was good without much grease. The staff were nice, and quite knowledgeable. I liked the ambience, especially during the lunch service. It was buzzing with a lot of families with kids from the area which made for a happy vibe.

It s a dump. A dirty, sticky dump.

Dropped in for a quick bite during work hours and I was pleasantly surprised on how nice and clean this place is especially the washroom! Milliam who I ordered from was friendly, polite and accommodating as I requested a lettuce wrap as I m off bread at the moment. Had the grilled chicken lettuce wrap with Swiss cheese and hot sauce I got exactly what I wanted! Best chicken sandwich/lettuce wrap in the city - I ll definitely be back and recommend this place to all. Dietary restrictions: You can go gluten / bread free and get/chose exactly what you want here.

Its just ok

Avoid this place for a bit. Ate here and got pretty sick about 3 hours later. I do OMAD so it was the only food i had that day. So many people touching your food, cross contamination looks likely. It wasnt that busy and the staff seemed to be fussing over everything to look busy. Constantly touching and moving food around during all stages of preperation. 3 people touched the cheese on my burger. Frustrating. I used to love this place.

Enjoyed my lettuce burger, fries and the cashier was a young man who was very patient, helpful and friendly.

Dinner for 3 was $62! For burgers and fries?!

Angus beef patty was dry and tough today. It used to be very good. Sweet potato fries was good.

Not very friendly. Not very clean. Decent burger and onion rings. Meh

Clean restaurant. Good food and service. Occasionally busy but lots of seating room.

Best burger chane ever great amount of free toppings And affordable Food : 5/5

Very nice and friendly staff and a good veggie burger and poutine.

Gluten free options available Dietary restrictions: Celiac Food : 5/5 |

Been visiting this location for over a year and its always been great. Love the True North burger along with their fries. Food is always good and this location is very clean with plenty of parking.

The food was unappetizing, flavourless and overpriced. The restaurant was cramped with tables too close together and taking up space. You could literally smell anyone that sits near you and unfortunately lots of the people that frequent this establishment smell like they do not shower. I would not recommend this location if you re planning to dine in and have a good meal.

Really big serving of fries in the combo. Great burger.

Decent burgers for a fast food joint.

Honestly is never all that great but Ive eaten here like 50 times so go figure Wheelchair accessibility: Tons of room, could have a roller derby in there Food : 2/5 |

Awesome staff working here today! I was in to dine at around 11am or so, and was greeted by really nice, and respectful folks. Had the True North and Onion Rings which were all cooked really well. I usually will take pictures (you can see from my profile), but clearly it was cooked so well that I didnt remember to do so. There were 3 ladies working around this time, well done to you 3!

Surely one of the best burgers and fries.

Up-to-date : They cleaned Washroom but food wasnt good.

One of the best burgers in the area with awesome staff!!!!

They were rude and got my entire order wrong. The burger was dry and shakes were disgusting. Charged me for for cheese and didnt give me cheese!! I use to love this place but sadly I will never go back after such a horrible experience!!!

Anyone giving this place a low review, saying their burger was dry must have not put anything on it. I tried this place for the first time and although the price was a bit much for a burger, it was definitely worth it! This has got to be the best burger I have had for a long time. I will definitely be returning!

What else i can say about this fries?? Picture says everything about itself!! Stale and cold fries!!

Horrible food! They now use grocery store buns! Fries are stale and hard like a rock (same with Don Mills location). Quality has gone down the drain. Burgers are greasy and tasteless. They keep raising prices while cutting quality of ingredients.

Friendly cashier! Great burger with lots of topping choices. Huge plus is that their fries are.... NY fries with that amazing gravy. I even asked for my fries with no salt which made eating her a bonus! I will be back as I get my hair done at Powered by Grey salon in the 2nd floor of that unit, so every time I get my hair done...I treat myself to a burger.....huge bonus lol!

HORRIBLE CUSTOMER SERVICE!!!! My Husband and I went here to eat and accidentally spilled out drink on the table and floor. I went to the counter to tell them and apologized for the spill but this older filipino lady as she heard me say it slammed her hand on the counter and VERY rudely said in front of everyone that shes going to have again and that shes already tired. While she was mopping she kept giving us dirty looks while we were eating and kept mumbling and said in her language who ever spilled it was stupid not knowing that we speak the same language. I asked to speak to their manager but I was told that he was not in the store. I have NEVER experienced this kind of rudeness from any food places at all. Its ridiculous!! If I can give a negative star I would!!

The and staff are great they have an amazing halal burger

Good beef, also got an annual free basic burger for your bday. Dont expect max prices.

Awesome burgers, fair price for their toppings. The burger with mushrooms was an awesome, large number of houses to choose from. The fries are not excellent, however, its tasty. The poutine is very good. Definitely will come again

Great burger was very good

Ordered a burger and it didn t come with the beef patty, won t be coming back here.

Very friendly staff, the moment i walked in the staff welcome me. The burger was prepared perfectly. Great place to go if u looking for a burger.

HORRIBLE CUSTOMER SERVICE!!!! Dont expect food made by such a person to be delicious. Today, I experienced the same rudeness from older Filipino lady as someone in the previous review. I didnt know that I had to choose the ingredients inside burger because it was my first time at the store. When I hesitated for a few seconds, she kept saying, What do you want? and got angry. I was embarrassed, so I wanted to get a refund, but I didnt. The children told me not to buy the burger there and said it was bad

Normally I love south street burger. Today they had mold all over their pepper Jack cheese. I told them and then he tried to give me cheese from underneath the Moldy cheese. I said you can t serve any of that cheese it is all contaminated. All he did was flip some fresher cheese on top, hiding the moldy cheese underneath. You can see on my photo a bit of the mold but it was way worse on the slices underneath. You d think they would throw it out but nope they just hid it and hope that the next customer doesn t notice

Nice location and staff but the product has seriously gone down hill. Youre paying $10 here for a burger so it better well be damn good. What used to be a modest wait and yet a fresh juicy burger burger with beef flavour I got a dried up puck that only was edible because of the veg. Now the veg was no super star here either. No romaine lettuce as in the past and pale tomatoes even though they should be in season. I did not wait too long so I guess this was sitting already made. Well I can tell you it does not keep in the least. For the money I will wait a bit and hopefully enjoy a fresh burger. Maybe this is the new South Street. And the bun was like some doughy lead weight. What used to be different sizes of burger is now ONE SIZE fits all and thought they claim this is 5 oz I truly find that hard to believe. Better options near by are 5 Guys... mouth watering just thinking about it... or burger priest near York Mills and Leslie/Don Mills. Those are a bit more money but never a disappointment .... South Street needs to resurrect itself from previous glory. Or maybe this store needs to stop selling previously cooked burgers.

Went in today and wasnt sure what I wanted to I stood by the table closest to the area to look at the menu and encountered a very rude older woman (as mentioned in several reviewers). She yelled at me to move to the other side of the restaurant to take my order. I told her Im not sure what I want yet. She gave me a dirty look. At that point, I turned around and left. Based on the actual food reviews, it looks like I saved my money.

They are so disorganized. My veggie burger was put on someone elses bun. While they make another, the other burgers in the order and the fries are getting cold. The manager needs to work on the system and organization with their employees. This is a joke.

Very clean, lots of variety, you can create your own burger with whatever you want. The pressure is good. Vegetarian options: They have vegan and vegetarian burgers.

True North burger combo was fabulous. Hot fresh beef, hot crisp fries, friendly efficient team, lots of choice in toppings. Patio dining on a delightful fall evening. Highly recommended.

Its pricey but worth the price. The burgers are juicy and not dry! The fries are heavenly, freshly cooked and not salty! The manager - Miss Brenda thumbs up to you and your crew! Very polite and quick service! The line up might be long some day but they have a lot of customers and they come back for their food and for their service!

This location is not that clean, not a variety of toppings like the one on Donmills and Lawrence.

Take too long for skip order pickup. If you are not ready with the order dont click ready for pickup. Why make the couriers wait while you make the order. For us time is money. Please be civil

I was a little let down by this place. I needed to use the restroom badly and they treated me like I wasn t even human. Wouldn t allow me any basic rights. It s a shame. I ve gone to this location before and have had great food and experiences here. I hope they don t continue to treat their customers as the enemy

Apparently screwing up delivery orders is common from this location, Others have commented that they had missing items when ordering delivery, I have also had missing items twice, and the second time I was denied a refund. Fool me once shame on you, fool me twice shame on me. I should have known better.

I have chest pains after eating their sorry burger! They missed order notes from UE, soggy toppings no sauce on the burger, bun was hard and dry. Had same experience at Avenue location so I tried this one. South St seems to only get it right when I order at restaurant.

Took a bit to get my food, but it tasted great. Lots of salt, so if you dont like that then be conscious of that. Overall, my experience was good.

Love the franchise, South St make great burgers. Walked out of this location due to poor customer service.

When I smell BBQ and dont have time to do it...I head straight to South St. Burger, and they never disappoint my desire for a great tasting burger with all the fixings!

had really great service here (: everyone is wonderful and very kind.

Waste of time waiting in line - I tried to order online but you can only order through doordash or uber eats

Go to five guys instead, you ll thank me.

Fast and efficient, fresh tasting burger and perfectly done fries. 10/10 would reccomend

I just ordered from here and the burgers were a disaster. This used to be my favourite place. Most of their good and unique condiments are gone (dill relish, goat cheese, olives, guacamole). Also, they got my order completely wrong. They put items in there that we were allergic to, and to pay so much for a wrong order was disappointing.

Staff were about as friendly as a wolverine defending its kill. I was literally being yelled at while ordering, then being yelled at by a different person when asked what I wanted on my burger. I will not go back for that reason. Very RUDE

Definitely worth a try if youre in the area, but I do think the prices seem a little on the high side for burgers.

This location always has fresh everything..nice attentive staff. Location is very clean and located next to everything you need. Stop here for lunch!

Delicious chicken burger!

Pricey but good

Fantastic food!!

Good recipe but long wait time for orders.

Average at best. Not really good value for the money.

Food was good but they can change the way they treat to go orders They were giving eat in customers their order first. Made us wait almost 20 mins to get 2 burgers.

Good food bit expensive. Gets crowded at lunch

In my opinion South St. is one of the best burger places in the area. They have great selection and you food always comes out fast and fresh. My only complaint is that the food can tend to be overpriced. But overall a very good burger place. Food: 10/10 Service: 8/10 Ambience: 8/10 (it s a fast food place)

I have eaten at many south st. And this one is horrible. For a place the is supposed to know how to cook a burger, serving an 8 year old something that is the same color as charcoal and tastes the same is not acceptable.

Good burgers. Line up can get long on weekend evenings.

Good quality food, but a little expensive; especially additions like Cheese or Bacon which both cost $1.30 extra. I usually wait for some sort of coupon in the mail like a BOGO or their once per year free Birthday burger

I love this place :)

Great food great customer service!!

Ok burgers. Service could be much friendlier and not have our ordering interrupted for 5 minutes by an Uber pick up

If you like burgers then south street is a go to place.Quick service line and any topping you like from an assortment of ingredients.

Good food with burgers done to your specifications, amazing milkshakes and no nonsense staff that are flexible but put care and effort into that food.

Its a place where you can eat a delicious hamburger. Ill tell you.

Delicious poutine

Good burger joint

One of my favorite burger places.

Do NOT order from this location through Uber Eats, or any other online food service company. Twice we placed orders that included a bottle of Nestea, and twice they failed to send us the bottle of Nestea. And guess what the store owners response to the problem was? Im sorry, you placed your order through a third-party. Theres nothing I can do about this. Nothing they can do about it. Can you believe that...??? It may only be a bottle of ice tea, but the fact of the matter is this is a franchise owner who thinks its ok to take peoples money and not give them what they paid for. If this happened to us twice, then I have no doubt it WILL happen to you.

I tried to like this place, came back a couple times, but the meat always has a weird consistency. I think its because the meat is salted too early in process, which causes the meat to become firm (google When to Salt Burgers). I probably wont be going back.

Best. Burger. Ever. If you have not visited a South Street, do it.

Nothing spectacular. Tasted like ground beef balls in a bun.

Fantastic burger STRONG WIFI

The all day breakfast sandwich was very tasty

Good burger, not too thick. The buns have a good balance between softness and durability. Mature toppings along with more traditional offerings.

Awful, took two bites, tasted like oil and butter together in one.. Each bite tasted like oil. Never again. Dont waste time or money. I was forced to give a rating. Does not deserve a 1.

Was fine.

Never a disappointment to be here.

Amazing

Mushroom Swiss burger was way way too salty - the patty was so salty it wasn t pleasant at all. Salad was brown and tomatoes were mushy :( Sad experience overall.

Food is pretty decent. Service too. Clean and cosy place with few tables outside. Rare find.

Need to smile more.

Was a great location. Not as it once was. Customers are not at fault if buns are not dressed as per request.

Awesome staff, and quick service. Their poutine is pretty good. Fresh fries, lots of gravy with cheese.

Amazing restaurant with delicious food choices

Yummy!

I cant put in to words how bad the burger was from this place. No flavor, overcooked and seemed like it was rubber cooked from frozen. Fries came undercooked with almost no cheese on the Poutine. Milkshake was good and only saving grave to the whole experience. Get burger priest or go to the Local on McRae right near there instead. When they first opened they used to be good. Seems they have gone corporate and forgotten about quality and value.

Nice

What can I say, they just make burgers nothing special

I have come here for some time now and the food has always been good, but I must say lately I have noticed a new individual working here. He said his name was Manoze pardon my spelling if that is wrong, but he single handedly made me feel better about the customer service that I didnt feel I was receiving before management should notice this and this should go rewarded.

People is not friendly..... bad experience. U love its burger? Go another location! The one at Don Mill Center is better choice

Great burgers!

Good burgers for a big chain

Its ok,

Messed up my clients order and took forever

22 dollars for one burger combo. Absolute disgusting joke. Another typical Canadian establishment with their repulsive prices. Hope this place burns down

Good burger and fries

Excellent.

Good food, but just wish the patties werent so overcooked.

The food is meh and the servers are rude.

Good combo meals for a reasonable price.

Pricey for a burger, fries and a shake but good quality

Great burgers for sure...with a variety of additions

Great burgers! Service is slow. Clean. Friendly staff.

What used to be a great burger spot with the best fries feels dated and average now. No more New York Fries link means the spices offered arent the same and the toppings feel like they are doled out less liberally. There are just much better options around these days at this price point.

Got the BBQ forty creek burger it came with guacamole bacon and cheese then I was told to take a seat I asked about different toppings and she said your supposed to tell the cashier then I said well I need to see the toppings. Then she said I need to pay more my burger/reg drink and onion rings combo costed me 18 dollars.... and they want more for toppings