609 Roehampton Ave Unit 2, Toronto, ON M4P 1S7, Canada
The Works is a full service, licensed, casual dining restaurant chain with outdoors work themes. The restaurant’s main menu feature is burgers
The food is really good and don’t forget to try the shakes they are the best and great service by the staff , would highly recommend everyone to visit it
I came in at around noon today, I'm not from the area , not very familiar with this area & had just left an ultrasound appointment and wanted to buy lunch , and noticed this place so I stopped in before the drive home. When I came in they were not busy, (only 1 table with customers seated)anyway, I went in said hello to the young lady at the front , WAS IGNORED, and started to walk straight for the bathroom, I had to drink a lot of water for my ultrasound and planned to stay for lunch afterwards. The same young lady standing at the bar shouts across the dining area " CAN I HELP YOU WITH SOMETHING!?" With a bit of a tone in her voice I stopped and walked back to the front and explained I was going to order lunch I just really need to use the bathroom, she said nothing in response. I used the bathroom, came up to order and was treated pretty dismissively, almost as if my questions about the different burgers annoyed & bothered her. She also didn't seem to know much about the food sold here herself. I ended up just ordering some fries and got them to go, it was awkward & uncomfortable. I got cold fries and a horrible experience for my first time here.. definitely will not be back and will look into other places I could grab lunch after my appointments that would actually appreciate my patronage & money. This young woman seriously lacks customer service skills, I work in customer service and would never think to behave the way she behaved today. It was mortifying.
Today is our 2nd time dining on this restaurant since we loved the food and service the first time. The food we ordered are really good but the service we got from Christine (not sure with the name, she has long, curly, coloured hair). (Edit) She is not that accommodating, it is not busy today as she was serving two tables only. We ask for water and she gave us just one glass which my husband and I shared.
We arrived here close to closing time, we had an amazing service and the food was delicious. I would definitely recommend this place.
I had heard about The Works, and I'm glad I finally had a chance to try it. Food, Atmosphere and Service were excellent. There is an extensive selection of crafted burgers and a great assortment of sides. They place a big pitcher of cold water on your table which is great. The onion rings are excellent! Our server, Sky, did a fabulous job of looking after us. She had great suggestions, and the food served was right on time and piping hot. Great work Sky! We'll be back again.
Creative burger toppings and names. Yummy milkshakes and craft beers presented attractively. Service fast and friendly. Unfortunately the great looking natural fries were served hard and cold, and the ‘Sexy Burger’ may have mistakenly had peanut butter instead of cream cheese.
It was my second time visiting "The Works" but my first time visiting this location. All I gotta say is that this location was way better than the other one I went to! The burgers were amazing and although they seem pricey they are definitely worth it. There are many different kinds you can try! The fries were bottomless which is great especially if you love fries. The milkshakes are also really good but can be a little sweet. The service was amazing and made us feel welcomed. The actual interior of the restaurant is also nice and clean. Overall I highly recommend this place if you enjoy burgers and want to try something different. We will definitely be returning to try some new ones!
I liked the appetizer was very yummy, and even the water was flavorful. I ordered an Elk burger which was so sweet for me so I could not finish it and the waiters gave me a coupon for my future coming. :)
Delicious food. Tried impossible burger with vegan smoky bacon and it was very flavour, but a bit dry though. Overall good food and service. Will order again!
Pork poutine I saw a cockroach on the bar table!!!!
10/10 experience. food was great and the service was fantastic. definitely coming back.
It has great food Kid-friendliness: It s great for kids Food : 4/5 |
My dietary concerns were met easily. Burger with Brie and mushrooms, no bun. Cooked to perfection and great with fries for a side. Lunch time service got us in and out. Chicken burger was great too.
Just had lunch with work colleagues and really enjoyed our experience. Had the taste of heaven (wagyu beef patty) with pulled pork poutine. Cooked to perfection. Tried the Nutella shake and was by far the best one I had. Staff was super friendly and answered all our questions.
Delicious food and peaceful ambience! I loved my fried chicken burger!
The burgers were disappointingly dry, and the waitress was unfriendly, making us feel like an inconvenience just by being there lol now I understand why this place is always empty while other spots nearby are packed!!
So many options, they have something for everyone! I was pleased to see healthier options along with some delicious indulgences.
Just wanted to give a huge shout out to Rodrigo who went above and beyond with his service today, despite his shift ending shortly after we sat down. Honestly, such a gem of a person. My mom and I both truly appreciate how sincere and genuine he is.
Wish I could give Brian more than 5 stars. Excellent service
Great Burgers and amazing staff ! Will definitely be going back!
I walked in at 5:35pm today and stood at the entrance waiting and no one acknowledged me. One worker was talking to another and I just stood there. Then a server from the kitchen looks at me and yells from across the restaurant, whats the uber number and I point at myself you asking me? And the rude disrespectful worker who was talking to the pink shirt worker says of course who else? Then some people walk in an immediately all the works say hi welcome and start helping them right away. I have never been so disrespected blatantly in life. I thought about it a lot why everyone treated me like this and the only conclusion Ive come to is they were racist towards me. All the workers were white all the people walked in who they were greeting so kindly were white. But when I walked in no one acknowledged me for 5 mins and the first response I get is being yelled from the kitchen and a sparky remark from another co worker I would like to clarify that if you click on my profile and read my other reviews youll never see a negative one because when I have a bad experience I usually brush it off because Im like the person was having a bad day and I only post positive ones. However this is the first time in my life Ive been treated with blatant disrespect to my face just because of my skin tone. I didnt choose to be born with this color, it just happens to be Please review the security footage and see for yourself. One should treat everyone equally because were all humans. We all have the same flesh and bones. Inside were all the same
I go here for my favourite burgers often after work!!!
couldn t get service, there were 3 front of house staff and 5 customers at the bar. Poor organization
Great selection of burguers, great service. Recommend it Food : 4/5
My wife was served raw chicken (not just a little pink, but actually raw inside). The waitress never apologized and seemed irritated that we brought it up. It was our first time going, and we are definitely not going back.
Ordered fries , W burger and Pepsi. Came to around $26.54 (before tip). I don t think it was enough value for money. I would like to see organic family farmed raised beef patties and real Pepsi not fountain. Fries were alright. Bottom bun was soggy by the time it got to my table so not sure if beef patty needed to be drained more. I don t recommend just looking at the menu on Google as I realized I missed better options after visiting the menu on the website with the pictures.
Ive never been to a works so completely uncoordinated. The waiter that took our order was clearly new, not his fault at all, but the waitress that was training him was clearly new as well as she didnt even know what half the burgers were. Came out for my boyfriends birthday, he got his food which was cold, and I got a burger I didnt order. Had to wait another 20 minutes on top of the hour we already waited for my burger to come out. My boyfriend had already finished his food before I got my plate. And then the audacity to say well we took off the burger that was wrong like she was doing me a favour by not charging me for a burger I didnt order or eat?? My boyfriend also asked for a glass of water to drink while I was eating and she completely forgot the water, too busy chatting up the men at the bar. A poor Uber driver was waiting for his order almost as long as we were sitting there as well. Ive never tipped $0 in my life, but theres a first for everything.
Delicious kids burger
Our first visit. Burgers were delish. I had the W and my friend, the BAB . Both yummy. Accompanying fries were crispy on the outside and soft on the inside. A little busy but our wait-staff remaind friendly and attentive. We will be back!
Excellent food and a great service. Definitely we will come again.
Michael was amazing, the food was unbeatable, of course we will return. 100% recommend.
Excellent new burger joint, with amazing burgers, drinks and excellent service!
the place is simply perfect, very good burgers and French fries! And I fell in love with the Saturday night waiter who has a Portuguese father, commenting here hoping hell see hahaha
This was my first time going to this location of The Works and it was great. The food was delicious and the portions were huge. The service was exceptional and I really enjoyed the experience. I went with my two kids and they loved it even more. Parking: Lots of free parking Kid-friendliness: Very kid friendly
Ive been to this specific location twice (and many times at their other locations across the GTA). The place gives different visual vibes than other locations, but in a good, fancier, way. Very clean too, including washrooms. Both times we visited on Saturday night and the place was almost empty. Food, as always, is 10/10. They listened to our requests both times. Service is also excellent. I would even say more attentive than in some other locations. Food arrived fast and drinks were refilled frequently and quickly. Separate koodos that the location is wheelchair and stroller accessible and they have a diaper changing station for babies. Dietary restrictions: There are gluten free and vegetarian options. They are also good with substitutions. Kid-friendliness: Accessible entrance and washroom; high chairs; diaper changing station; table set-up enabling to park stroller comfortably; kid menu Wheelchair accessibility: Accessible entrance and washroom; table set-up enabling to park wheelchair comfortably
Wow, this is the best burger I ve ever had! I would have added pictures but it smelled so good and I just had to eat it!!!
The food and customer service is A+!
Service, food, and atmosphere is superb! Thank you to Michael for the great service!
Excellent vegan burger and service!
The regular menu is a little pricey, but the food is will worth the price. And their lunch menu prices are actually quite reasonable for the amount of food you receive. What I like best about the burgers is that the patties are not too salty and not too greasy, allowing the flavours of the sauces and other toppings to shine through as well, unlike some odd the other high-end burger restaurants in town. The staff is always friendly and accommodating, and great with recommendations when you dont know what you want. The onion rings are pretty good, if you like them crumb-coated. I personally prefer beer battered, but my husband likes that these onion rings are thick cut and very flavorful. Overall, I highly recommend this restaurant. Perfect for a weekend family lunch or an after work beer and dinner. Vegetarian options: Any burger can be made with a vegetarian Impossible Burger patty, and they have a host of other vegetarian options. Kid-friendliness: Great kids menu selection, and the staff are very kid-friendly.
I was the only customer in the restaurant having a late lunch on Friday, Dec. 5. The server accommodated my order after making some suggestions and she was made sure I was taken care of. I will definitely visit again.
It was my first visit to WORKS Craft Burger, and I was really impressed! It was quite busy, so there was a short wait, but Kay, our wonderful waitress, was on top of things, keeping us informed. She recommended the Juicy Lucy burger, and it was fantastic - juicy, flavorful, and satisfying. The place has a cool vibe, and their small bar is great with a variety of drinks. Plus, the portions are generous. Definitely a spot worth visiting for a memorable meal, thanks to Kays excellent service.
Sepehr is an amazing server. We loved the speedy service, the vibes, and the cocktail menu, will definitely come back.
Sepehr was a great server. I loved his service, vibes, and cocktail menu. Thanks
We went there many times however dont expect have a good service from the waitress. What is a shame because we could be there every week since it is in front of our house. So, now we just get in if there is another host on the shift. The boy is amazing but we havent seen him there lately.
went in today as it s a new spot in midtown and was very pleasantly surprised. Staff were lovely, attentive and i could tell they wanted me to have a great time, more than just order food and make money. i ordered the the three ring binder with fries and it was fresh, tasty and well made. The only tip I have is the menu online isn t what they have in store (there s different burgers so i d recommend ringing prior to see their options, which are still good) totally recommend and will be back!
I think the burger putty can be prepared juicier.
Food is great, service even better. Love the speciality burgers from the menus always!
Staff went above and beyond to make me feel welcome. The burger was hot and very delicious and the fries were freshly made, very good. I also ordered a side of onion rings which were the best I ve had in ages. Good size portions which makes my order good value for what I paid. Our area needed a good burger restaurant for a while, The Works is a welcomed addition.
THE WORKS ARE BACK, BABY!!!! BEST. BURGERS. EVER. Of all time. I used to visit their Danforth location near Greektown at least once a week before it closed down. Since then Ive gone MAYBE 5 or 6 times in the last 8 years. So for them to open up a location not 20 minutes away on the TTC (56 Leaside from Donlands Stn) is a GODSEND. This location is different than the others b/c they have a full bar. As a result the menu LOOKS like its been scaled back from what you may be used to, but you can work with the staff to find a close approximation of your fave burger. So I was able to replicate my classic Smoky Mountain to PERFECTION. Thank you to the staff for being so welcoming. Michael took care of everything I needed with the utmost panache, charisma and professionalism. Thank you to manager Chris for the coupons (which I will be using VERY SOON!) and for bringing The Works back into my life. I will be telling all my friends and co-workers to bring their friends & family here!
This was my first time here, but definitely not the last time. Everything was great from the environment, service and the food. It is pricey, but you definitely get quality for the money spent. Highly recommend this place.
I had a sexy burger (yes that the name of the burger). It had pineapple! ... and it tasted great.
Seriously? This is the best burger I ve had since Burger Priest opened over a decade ago. Literally a perfect flavourful, juicy burger with perfect bacon and toppings. I will be back. The Roehampton chef is probably the best burger jockey in Toronto.
Food 10/10 Service 10/10 This is my new favourite burger spot!! Must try wagyu patty and even cocktails here are good! Food : 5/5
The food was good and the service/atmosphere even better. Definitely going back.
Tried the new location at eglington and bayview great food and service.
Its probably the most awkward and rushed dining experience I ever had. Not sure if the server was super new, but we were the only people dining in at the time. We know its normal for servers to ask if everything is good shortly after you start your meal. Not even 5 minutes passed when she asked us again, which kinda made it seem like she wanted us to hurry up lol I was barely halfway through my burger when she asked us if she could give us our bill. We just thought she must be almost done her shift, shed leave the bill at the table, and we just pay when we done eating. But nope, she came with the machine and expected us to pay then and there. We asked if we could finish our food first and pay after but she awkwardly told us that it was already put through the machine and stood there until one of us wiped our hands and got our wallet. Needless to say, well be going to a different Works locations moving forward lol
Good food. Good service.
I wish I paid more attention to the servers name but I had an overwhelmingly positive experience. They were super friendly and attentive during my meal. I never leave reviews but just had to after this experience. The burger was delicious too. Very impressed. Ill definitely be returning to enjoy more delicious burgers and top-notch service!
Everything was amazing, I would recommend to anyone to wants to try this place
Cut burger from my life after countless bad ones--so glad my friend brought me here. Love the poutine too. Thanks, guys!
Great Food and awesome staff.
We enjoyed our experience in this location of the works. The service was very friendly and attentive. The menu was explained to us and the food was served on a timely fashion. The portions were generous. Burger was juicy and tasteful. Salad and truffle fries were really nice.
This is the second WORKS I ve gone too didn t have a good experience the first time Glad to say this location and service was miles better definitely will come again
Went here with my gf for a date, we were pleasantly surprised with the food and great service provided. Will definitely come back!
Food was very good and the service from waitress Meredith was even better. She was attentive and very helpful in explaining the menu options. Dining area was very clean and the music was not too loud. Even met the owner who gave us a free coupon to use on our next visit! Cant wait to try more of the menu at The Works Roehampton! Dietary restrictions: Easy to understand menu for allergies and choices. Parking: Large free parking in the plaza with Accessible spots Wheelchair accessibility: Front Doors are accessible automatic doors.
Tried this place for the first time with my sons and a couple of friends. It was a quiet night but the atmosphere was friendly. Our waitress, Tracey, was attentive and great with the banter and it was fun to have her as our server. There was a brief power outage during our visit. The manager gave us vouchers for the next visit to offset any inconvenience. There was no inconvenience. He was friendly and interactive, but not intrusive. Would I go again? For sure. Would I recommend you give this place a try? Absolutely! Till next time.
Thanks for a great time!
I almost always order a burger, wherever I go. Normally, a burger is a burger. This place has so many options, and each one is really different, and really good.
Supremely great service as always. Never judged for a great only fashion (OF). Staff, management make the perfect environment with the food and the guests that come to enjoy for an hearty experience . Kid-friendliness: Definitely needed a sticker options for sweets.
Not a fan none of their sides are cut in house. Burger was decent, but very pricey for a hamburger even a known burger gem in Toronto wouldn t charge you 20 + dollars + tax for a hamburger place is nice inside though
Great time spent at the WORKS on roehampton! Food was amazing and Tracey really went above and beyond to ensure we had a great time. Check this place out the apps are amazing!
Amazing people hands down
Been twice with family. Burgers and service are great. Blues burger and sweet potato fries. Food : 5/5
Chris the owner was very personal and the food was amazing excellent environment with friendly staff and very welcoming. Will be back for sure.
Great burgers, fries, and kids meals. We really liked our server who was friendly and attentive.
What a great experience! The food and service was amazing! Dani our server was so approachable, kind and gave us great recommendations. The GM Chris was very kind as well and saw us off. Definitely coming back and highly recommend
Everything was great, no complaints! I ll be back! Kid-friendliness: Kids menu. High chairs. Colouring / activity paper. Food : 5/5 |
The service is amazing and they have the best burgers and sides. Highly recommend.
Michael was amazing! made our stay pleasant . Food is great!
One of the best burger place that you can find real and delicious burgers! Love it!!
Service was ok but we were the only table dining in. Patty was under cooked. Bits and pieces were raw. We were in a rush so didn t return it to the kitchen. Fries were not crispy enough nor golden (pale yellow), maybe the oil wasn t hot enough.
Amazing restaurant! Very nice staff, great service, and delicious food. We usually order the Juicy Lucy, and it is always very tender and flavourful. I strongly recommend this restaurant to everyone.
Amazingly friendly staff and service. Couldn t ask for a better food experience. Dietary restrictions: Customized the order for my dad. So accommodating.
Meghan is the best part of the company and Alex makes great food
Service is incredible
Great service! Great staff!
Great food. Excellent service. Would recommend this place. Will be back for sure when im in the area again.
I thoroughly enjoyed the Works Burger the flavors were exquisite, and the burger itself was deliciously crafted. Additionally, the surveys provided a thoughtful touch, enhancing the overall experience.
Amazing food, amazing staff. I love this spot!
I recently visited this restaurant and was thoroughly impressed. The burgers were wonderful and delicious, easily some of the best Ive had. The place boasts a clean environment with a great atmosphere, making the dining experience even more enjoyable. The service was good and efficient. I definitely recommend this place to others looking for quality burgers and a pleasant dining experience.
The stuff is bad behavior they didnt serve good the delivery (doordish)and not respect them
I had the lunch burger special...lacking the big burger bite!!
This is a great place to go for a Burger. The rings are outstanding and so fresh. They make their own Onion Rings and the are not frozen from the package like some places. The Lunch Burger special is worth the money as you get a Drink, Fries and the burger. Both occasions I have been here the staff have been outstanding and very attentive to the needs of the customer. Lots of parking as it is Next to Metro and the Beer Store. The staff even opened the door for us when we arrived which was a nice touch.