2032 Queen St E, Toronto, ON M4L 1J4, Canada
Freshii is a dynamic and innovative quick service restaurant brand and we want to be your first choice for a fresh meal. Whether you’re looking for something fresh, are vegetarian, or have specific dietary preferences, Freshii caters a wide range of customizable dishes, ensuring that everyone can find something satisfying and nourishing. With its vibrant and inviting atmosphere, Freshii is more than just a restaurant; it’s a lifestyle brand that encourages individuals to embrace community and wellness while enjoying quick, fresh meals.
Tried Freshii for the first time today. Overall just ok. Food was mediocre. I ordered the oaxaca bowl with falafel. Not bad but not good either. There was too much sauce and it was a little too sweet. Would be better with more avocado and corn. Was overpriced at $17, but at least its healthier than other fast food. Was surprised how high the calories are in all the dishes. I will come back to try again but I will order the bowl deal of the day for 9.99, plus protein for $2.99. Which should make it closer to $15 and a more reasonable price for a bowl of kale and rice. At regular price I can’t justify this food.
"I was really disappointed with my experience at Freshii. I noticed an employee (appeared to be an Indian guy) handling food without gloves, which is super unhygienic. When he saw me watching, he quickly put on gloves – clearly just for show. It feels like they're pretending to care about health standards. Definitely won’t be going back, and I wouldn’t recommend this location to anyone looking for genuinely clean, healthy food."
I recently visited Freshhii with high hopes . First , I order something berii cruchii and the strawberry were clearly expired. To make matter worse , the staff was incredibly rude. When I entered no one greeted me with simple hi and their overall demeanor was unfriendly and unwelcoming.
Friendly staff, freshii is always delish! Was a little hard to get in with a stroller but random strangers helped.
This is a tough one. First time ever eating their food. Looked great - clean, fresh, well presented without a question. Great tasting bowl - I got the steak bowl (see photo). The protein was great, just wished there was more. I'm 6ft/200 lbs. - this lunch was more of an appetizer for me or a starter salad. I do realize the concept of the restaurant, eating healthy and what not - but man, did I wish I had another bowl. I can recommend this bowl if you are maybe trying to loose weight and or eat healthier - but I don't believe I would re-order again to be honest. No offence.
I just love it when i ate it 1st time.. it has many options to select.. one bowl has more than enough food. I loved Pango bowl shareing some photos of it..
Update 2021: Still the worst restaurant in the neighborhood. Order doesn't match, over to that gives Rotten Avacado! Forget any customer service. 2018: Ordered through their app 20 mins before reaching the store, they made me wait for 10 mins more just to tell me that they don't carry what I've paid for. I told the guy to make something similar and still got the most tasteless bowl ever. Totally waste of time and money!
You can use the app and order in advance. There's something special about this chain of restaurants where you just walk out feeling fresh energized and just healthier. Well here it is again folks another freshii is opened up but this time far to the east of the GTA. Don't worry it's got the same wonderful selection with the same slightly longer than I want to kind of wait for food wait time. The interior at this location has very limited seating it's more of a freshii Express experience. The staff is very friendly the facility's quite clean.
The ingredients are NOT fresh anymore, this chain has gone so downhill. Its wayyyyyy overpriced for the garbage they serve.
Great value! Healthy alternative to subway.
They gave me expired avocado. And when I address this to manger the manger was so rude. This is not what I paid for to get treated like this. So disappointed
Worst
should worst food worst dressing you should check before giving food to customers. Not just pretend to be healthy
Staff are very rude. Cashier cant even get my order right . Not recommended to anyone.
First time grabbing something from here and never again. The guy gave me no dressing on my two kale salads that costs over $11 each. Seriously? What a waste of money and an awful experience. Not even exaggerating, I stopped eating the zero dressing salad to write this review. Now Im eating it because its a waste of money if I dont and Im hating this experience. Didnt need the napkins because theres no sauce. Tl;dr: No dressing on overpriced salad.
Overpriced, not fresh, absolutely disgusting.
The staff here are friendly and knowledgeable. The food is always fresh and you can have your dish customized if you have any allergies or restrictions. Many great options for vegetarians!
Walk in special for $8 rubbish on a Sunday just quinoa + kale in a wrap dry and flavourless waste of $
Disappointed today, usually like it but wrong ingredients and very dry.
Today me and my friend visited this location.The customer service of Kerraine the supervisor and Archi was excellent. When ever we are in that area will make sure we will visit them for another meal. Very friendly and courteous.They made sure that we are satisfied with the order. Chitra Peiris
So nice to have a healthy option for a quick lunch. Nathan and Leego made sure my burrito was tasty and well-made in a timely manner. They were super nice! The location was clean and a nice place to sit and eat. The food was delicious! Vegetarian options: You can customize your meal with all the veg and vegetarian protein options. Dietary restrictions: They have options that suit a wide variety of dietary needs. Kid-friendliness: Kids have lots of choice. Wheelchair accessibility: There are no stairs and the entrance is accessible. Bathroom is on the main level
Went to this location May 2023. The portion size was tiny only half my bowl was filled. All my noodles were broken and the chicken tasted old. The whole meal was totally lacking in flavour. This was a total rip off waste of money.
That was really good food. Thanks.
Go to place for healthy food options.
When I first walked in, it felt underlit and too dark, giving the impression that perhaps its not very clean. The plexiglass along the counter has the top portion covered with signage thats peeling, adding to the feeling that cleanliness is a problem. The service was friendly, but one of the ladies working there had a terrible problem with body odour, which was evident once I got to the cashier to order. Someone needs to address this as its very off-putting especiallyl around food. My bowl was half full and disappointing. Did not taste fresh. Wont be returning.
Julian and Kiran are the best! Friendly fast service! The food is great too!!
Wow I had the best Burrito and such friendly service today! It actually made my day. Good food is like that! Kerraine and Nita excellent customer service,fast service. Smiles that light up the room.
The portion seems to be a slightly smaller than the average Freshies
Uber Eats currently has a buy 1 get 1 free bowl deal going on. When you pay almost $20.00 for a bowl, its a pretty decent savings. Well when I received my food, the bowls were half full, so this really wasnt a deal at all. Its very deceiving and sketchy. When you order a buy 1 get 1 you size should not be compromised.
Such a shame. I used to really enjoy eating here fairly regularly but the last few times has been so disappointing. The portion sizes are about half what they used to be and the hot bowl I ordered was stone cold. I actually feel sick from it now.
Seems some brunches of freshii in the east has problems. As some reviews mentioned about it, Better to Avoid this place.
Excellent fresh ingredients nice and healthy
Terrible service, workers make too many mistakes. One of the ladies that works here with the white hats has no manners and gave me attitude instead of saying pardon when she couldnt hear what I was saying. Overall one of the worst Freshii locations in Toronto. The person that runs this place should find a new job.
Perfectly prepared bamboo bowl by well-trained efficient staff in a very clean restaurant makes for a perfect gluten-free lunch for a Celiac like me.
Quality of food was good, and servers were friendly but seemed very confused. After almost being over charged, both custom orders I made were also incorrect. It s frustrating as I love the Freshii concept and the food is very good quality, but annoying when it seems that, although very nice, the employees didn t really seem to know what was going on. I feel they weren t set up for success.
Healthy food options here.
First and last time eating at freshii. The protein portion in my bowl (chicken) was tiny! Literally any bowl at any other place is a much better value. The chicken was also packaged and seemed processed. Its a two star review because the nice, friendly service.
The food is good but they always mess up something in the order
Very good Foods & friendly Servers
Compared to other locations its horrible. The soups taste like water very disappointing.
I ordered two soups. Both were disgusting. No flavor as all. No spice. No nothing in terms of flavor. It was like sipping on warm light lemon water The spicy chicken broth was not at all spicy. The noodles filled 3/4 of the bowl, vegetable and chicken pieces took over the rest, so leaving only a little room for the broth. I believe there was only maybe 3/4 cup broth. The veggies were also not cooked in the broth but rather placed in the bowl. This is absolutely not soup.. and its highway robbery to charge $13 for a bowl mostly full of rice noodles, water, lemon, and the a few veggies. Im extremely disappointed and will never order soup from freshii again
Went to the place and had a good experience especially the way they welcome the guest. And one thing that striked me was the girl Chinchu who patiently took my order and delivered it on time. I ordered ohaxaca bowl and it was too good. Kudos to the team !!!!!!
I ve never walk out with the correct order. I always get home and something has been missing or the wrong ingredients have been added.
Yummy food. Loved the custom bowl. Highly recommend for people looking for healthy food.
I am very disappointed tonight. I ordered the Market salad /falafel and the quinoa and falafel is cold. I have never received a bowl with cold falafel and am pretty sure the quinoa was always heated before. Also, way too much dressing.
Had no choice so giving 1 star! Hope the owner of this franchise looks at this. It has been a few visits recently to this freshii location as it is close to where I live and I feel very disappointed. They always omit the key ingredients in the bowl (eg. avocado, cilantro, tomatoes yesterday) and something in the bowl tasted stale. After my little one had a few bites and cried with a terrible stomach ache I tasted the food and it didnt seem fit so we threw it out. This is when I decided to write a review. I used to get freshii everyday when I used to work in downtown and loved those locations and the bowls looked filled with healthy ingredients vs this location. Was definitely my last visit.
This location takes longer than normal, and the portion sizes seem less than others
Ordered a chicken and rice bowl. Now I have food poisoning. AVOID THIS PLACE!!!
Kids eat free sundays with adult meal!
This branch is really good and clean. The staff are so friendly. But, there is one problem, that I can not pay tip through the machine and most of the time I don t carry cash on me like everyone else in Toronto. So, plz the owner should change the system to allow customers tip the staff for the good work!
Good food. Inconsistent portion sizes.
The only good thing I can say is that the girl who worked that day was absolutely lovely. Other than that, the portion was half of what I usually get in any other location, veggies were so bad I had to throw away most of it.
Nice and safe place. They Have a great healthy food.
Absolutely Unacceptable. Always out of very common toppings and bases. Order was cancelled by them minutes before it was set to arrive. Will not be supporting freshii anymore (specifically the freshii in the beaches) Sincerely disappointed
Just went in to freshii for the first time and had a great experience! Staff was really nice, and a worker named Kathryn was really nice and gave great suggestions. Really enjoying my lunch now since they were so kind and efficient :)
For the price, this store provides nowhere near the volume of food a freshii usually had. The veggies arent as fresh either... This store doesnt live up to the freshii Im used to.
Our family ordered over $80 in food from here for lunch and sadly had an extremely disappointing experience as the quality of food was unbelievably bad. Although they have fresh in the name, the vegetables used in the food we ordered (two salads two burritos) were several days past fresh and tasteless. The steak was rubbery preserved beef with the texture of a hot dog. A few bites in all five of us agreed it was the worst food we have eaten in a long time and regretted finding this place. A very far cry from the healthy and fresh image they portray. Definitely avoid.
Love this place - great for food on the go, and one of the only really healthy quick options.
Excellent service
Ive never been to freshii before but this first experience was great, the store wasnt very busy and my wraps were made very quickly.
Great healthy options
Worst Freshii location I have ever been to (this one was just re-opened under new management) avoid at all costs.
Worst Freshii location in the GTA. Incredibly slow service and incorrect order.
tryin a be healthy and all that
For a Freshi convert, I was surprised at some of the poor reviews. Many of them stem from the previous ownership, who originally had 2 businesses and let them both go to hell. It was months before the store in the Beach reopened, but when it did, my wife and I ate there weekly, and the food is always fresh and delicious. Occasionally the order would be incorrect, but the staff were new and always would remake anything they did incorrectly, and no one has ever been rude to us for asking them to fix an order. Freshi as a food concept is a superb place to eat. Their menus involve quality ingredients, the store in the beach is always busy, and though the service occasionally needs improvement, I remind myself I was once new to a job and wasnt perfect at the beginning. Dont wallow too much in the negative reviews, as most of them are either out of date or written by people who have no patience or manners. Go to Freshi and enjoy the food, and the service.
Rinu gave fantastic service, go there!
Reopened under new management. Incredibly slow service. Ive never seen people prepare food so slowly in my life. There were several of us customers waiting around and looking at each other because it was so painfully slow. The staff also didnt acknowledge the people waiting who ordered through Ritual. I eat at other Freshii locations at least once a week, this one is by far the worst.
Busy but friendly staff. They made an error on my order but quickly fixed. Good food.
Good location near the beach. Had a Fiesta wrap with chicken, was fresh and tasty. The layout is a bit awkward with 2 tables only so be prepared to take out; they could improve the seating with a few smaller tables instead.
Great place for lunch
Worst freshii in the city! Staff are rude, and take a long time to make your burrito, even if you order ahead. Terrible experience.
Nice and clean atmosphere with helpful staff. They were patient and polite while dealing with an extremely high maintenance customer who came in after I did. I miss Freshii s original major draw for me, which was the ability to fill in a paper and make your own meal! It seems it s encouraging people to order specific menu items now which is fine but less appealing. Overall good fresh ingredients and worth the price.
Great clean professional place. Food is fresh and the portions are a fair size. I would recommend this place for lunch.
They have new management. Everything is great now. All good to return. Good healthy food.
Quick reasonably healthy food options make this one of my go to places in the area. While I enjoy the pangoa bowl, The Buddha Satay bowl is also quite good. If you pick up takeout, and it s a nice day, consider eating in Kew Park which is across the road.
Was told that unless requested they no longer cut up their proteins for their salad(bite size proteins, make sense for a salad to go, but not something that they want to do). New meat they are using has left me very ill. Finally returned after over a month, ordered buddha satay with tofu(cut up), dressing mixed in. Ended up with a piece of tofu the size of may hand. Second chances arent for everyone :(
Staff has been friendly, and it looks decently clean however I got a salad and the chicken was not cut up. If this is their standard for a salad, thats a bit odd as how am I supposed to eat this slab of chicken on the go? Had to stop and tear it up with my fingers (didnt realize it wasnt cut up until afterwards so I did not grab a knife). Part of the benefit of a salad is the bite size easy to eat pieces... not cutting it up in advance for the customers makes no sense to me.
friendly staff , good food
LOVE IT! Big up the social media manager as well! KALE SMOOTHIES 4 LYFE!
Market salad was amazing, friendly service and good location. Wish they opened earlier but not worth losing a star over.
Good salad for the most part, a little pricey.
Slow service. My wrap was sitting on the counter for a few mins before they called to give it to me. Wasnt busy. Im very glad about the substitutions though without extra cost. The wrap was also huge for the money. If staff were a little more cheery and helpful is give it a five.
A great local option for healthy food choices.
Nice fresh food thats unfortunately a bit too expensive.
I eat mainly vegan food and this place is pretty bland. For some reason people seem to think that healthy vegan or vegetarian food needs to be tasteless, but its just not the case. Freshii falls into this trap, serving bland pricey food, and calling it health food.
Fairly bland burritos
I often go to freshii for my lunch break and I most recently ordered the metaboost salad with a few modifications. The order wasnt what I had asked for and management noticed my disappointment. They immediately asked me my preferred order and quickly delivered me a brand new salad. Best salad Ive had yet. Very impressed with the customer service I received today. Thank you!
Solid freshii locations, can be busy at lunch and not too much seating but great healthy delicious food! Try the Buddha Bowl!
Good health food
Quite good, know what youre going to get. Just had the pokii nice and spicy. Healthy.
Weve been to many Freshii and this Queen East location is by far my favourite! This is our every Tuesday spot for dinner...and a couple other days too. The dinner shift ladies are awesome! Food is always fresh, consistent product and super friendly staff. The fiesta salad with egg is our favourite!! Great portion sizes and the new protein balls are YUMMY! Im gonna have to say that this location beats the head/main location in Rosedale.