Freshii in Toronto

2032 Queen St E, Toronto, ON M4L 1J4, Canada

★★★★☆
(135 reviews)
Categories: Health food restaurant

About

Freshii is a dynamic and innovative quick service restaurant brand and we want to be your first choice for a fresh meal. Whether you’re looking for something fresh, are vegetarian, or have specific dietary preferences, Freshii caters a wide range of customizable dishes, ensuring that everyone can find something satisfying and nourishing. With its vibrant and inviting atmosphere, Freshii is more than just a restaurant; it’s a lifestyle brand that encourages individuals to embrace community and wellness while enjoying quick, fresh meals.

Website
freshii.com
Address
2032 Queen St E, Toronto, ON M4L 1J4, Canada
Plus Code
MPC2+6J Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–10 PM
Tuesday
10:30 AM–10 PM
Wednesday
10:30 AM–10 PM
Thursday
10:30 AM–10 PM
Friday
10:30 AM–10 PM
Saturday
10:30 AM–10 PM
Sunday
10:30 AM–10 PM

Services

From the business
Identifies as women-owned
Service options
Kerbside pickup No-contact delivery Delivery On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible toilet Assistive hearing loop
Offerings
Healthy options Salad bar Vegan options Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids Kids' menu

Photos

Reviews

3.5
★★★★☆
135 reviews

Most Mentioned

bowl (18) lunch (9) price (8) ingredients (7) burrito (5) management (4) avocado (4) kale (3) satay (2) falafel (2)
5 stars
57
4 stars
25
3 stars
14
2 stars
9
1 stars
30
★★★
November 3, 2024

Tried Freshii for the first time today. Overall just ok. Food was mediocre. I ordered the oaxaca bowl with falafel. Not bad but not good either. There was too much sauce and it was a little too sweet. Would be better with more avocado and corn. Was overpriced at $17, but at least its healthier than other fast food. Was surprised how high the calories are in all the dishes. I will come back to try again but I will order the bowl deal of the day for 9.99, plus protein for $2.99. Which should make it closer to $15 and a more reasonable price for a bowl of kale and rice. At regular price I can’t justify this food.

October 28, 2024

"I was really disappointed with my experience at Freshii. I noticed an employee (appeared to be an Indian guy) handling food without gloves, which is super unhygienic. When he saw me watching, he quickly put on gloves – clearly just for show. It feels like they're pretending to care about health standards. Definitely won’t be going back, and I wouldn’t recommend this location to anyone looking for genuinely clean, healthy food."

June 11, 2024

I recently visited Freshhii with high hopes . First , I order something berii cruchii and the strawberry were clearly expired. To make matter worse , the staff was incredibly rude. When I entered no one greeted me with simple hi and their overall demeanor was unfriendly and unwelcoming.

★★★★★
February 2, 2024

Friendly staff, freshii is always delish! Was a little hard to get in with a stroller but random strangers helped.

★★★★
September 3, 2022

This is a tough one. First time ever eating their food. Looked great - clean, fresh, well presented without a question. Great tasting bowl - I got the steak bowl (see photo). The protein was great, just wished there was more. I'm 6ft/200 lbs. - this lunch was more of an appetizer for me or a starter salad. I do realize the concept of the restaurant, eating healthy and what not - but man, did I wish I had another bowl. I can recommend this bowl if you are maybe trying to loose weight and or eat healthier - but I don't believe I would re-order again to be honest. No offence.

★★★★★
September 4, 2018

I just love it when i ate it 1st time.. it has many options to select.. one bowl has more than enough food. I loved Pango bowl shareing some photos of it..

July 29, 2018

Update 2021: Still the worst restaurant in the neighborhood. Order doesn't match, over to that gives Rotten Avacado! Forget any customer service. 2018: Ordered through their app 20 mins before reaching the store, they made me wait for 10 mins more just to tell me that they don't carry what I've paid for. I told the guy to make something similar and still got the most tasteless bowl ever. Totally waste of time and money!

★★★★★
February 13, 2018

You can use the app and order in advance. There's something special about this chain of restaurants where you just walk out feeling fresh energized and just healthier. Well here it is again folks another freshii is opened up but this time far to the east of the GTA. Don't worry it's got the same wonderful selection with the same slightly longer than I want to kind of wait for food wait time. The interior at this location has very limited seating it's more of a freshii Express experience. The staff is very friendly the facility's quite clean.

September 23, 2024

The ingredients are NOT fresh anymore, this chain has gone so downhill. Its wayyyyyy overpriced for the garbage they serve.

★★★★★
August 23, 2024

Great value! Healthy alternative to subway.

June 23, 2024

They gave me expired avocado. And when I address this to manger the manger was so rude. This is not what I paid for to get treated like this. So disappointed

June 23, 2024

Worst

June 23, 2024

should worst food worst dressing you should check before giving food to customers. Not just pretend to be healthy

June 23, 2024

Staff are very rude. Cashier cant even get my order right . Not recommended to anyone.

Local Guide
May 23, 2024

First time grabbing something from here and never again. The guy gave me no dressing on my two kale salads that costs over $11 each. Seriously? What a waste of money and an awful experience. Not even exaggerating, I stopped eating the zero dressing salad to write this review. Now Im eating it because its a waste of money if I dont and Im hating this experience. Didnt need the napkins because theres no sauce. Tl;dr: No dressing on overpriced salad.

Local Guide
April 23, 2024

Overpriced, not fresh, absolutely disgusting.

★★★★★
Local Guide
January 23, 2024

The staff here are friendly and knowledgeable. The food is always fresh and you can have your dish customized if you have any allergies or restrictions. Many great options for vegetarians!

December 23, 2023

Walk in special for $8 rubbish on a Sunday just quinoa + kale in a wrap dry and flavourless waste of $

★★★
Local Guide
December 23, 2023

Disappointed today, usually like it but wrong ingredients and very dry.

★★★★★
December 23, 2023

Today me and my friend visited this location.The customer service of Kerraine the supervisor and Archi was excellent. When ever we are in that area will make sure we will visit them for another meal. Very friendly and courteous.They made sure that we are satisfied with the order. Chitra Peiris

★★★★★
December 23, 2023

So nice to have a healthy option for a quick lunch. Nathan and Leego made sure my burrito was tasty and well-made in a timely manner. They were super nice! The location was clean and a nice place to sit and eat. The food was delicious! Vegetarian options: You can customize your meal with all the veg and vegetarian protein options. Dietary restrictions: They have options that suit a wide variety of dietary needs. Kid-friendliness: Kids have lots of choice. Wheelchair accessibility: There are no stairs and the entrance is accessible. Bathroom is on the main level

December 23, 2023

Went to this location May 2023. The portion size was tiny only half my bowl was filled. All my noodles were broken and the chicken tasted old. The whole meal was totally lacking in flavour. This was a total rip off waste of money.

★★★★★
December 23, 2023

That was really good food. Thanks.

★★★★
Local Guide
December 23, 2023

Go to place for healthy food options.

★★
Local Guide
December 23, 2023

When I first walked in, it felt underlit and too dark, giving the impression that perhaps its not very clean. The plexiglass along the counter has the top portion covered with signage thats peeling, adding to the feeling that cleanliness is a problem. The service was friendly, but one of the ladies working there had a terrible problem with body odour, which was evident once I got to the cashier to order. Someone needs to address this as its very off-putting especiallyl around food. My bowl was half full and disappointing. Did not taste fresh. Wont be returning.

★★★★★
December 23, 2023

Julian and Kiran are the best! Friendly fast service! The food is great too!!

★★★★★
December 23, 2023

Wow I had the best Burrito and such friendly service today! It actually made my day. Good food is like that! Kerraine and Nita excellent customer service,fast service. Smiles that light up the room.

★★★★
Local Guide
December 23, 2023

The portion seems to be a slightly smaller than the average Freshies

December 23, 2023

Uber Eats currently has a buy 1 get 1 free bowl deal going on. When you pay almost $20.00 for a bowl, its a pretty decent savings. Well when I received my food, the bowls were half full, so this really wasnt a deal at all. Its very deceiving and sketchy. When you order a buy 1 get 1 you size should not be compromised.

Local Guide
December 23, 2022

Such a shame. I used to really enjoy eating here fairly regularly but the last few times has been so disappointing. The portion sizes are about half what they used to be and the hot bowl I ordered was stone cold. I actually feel sick from it now.

December 23, 2022

Seems some brunches of freshii in the east has problems. As some reviews mentioned about it, Better to Avoid this place.

★★★★
Local Guide
December 23, 2022

Excellent fresh ingredients nice and healthy

December 23, 2022

Terrible service, workers make too many mistakes. One of the ladies that works here with the white hats has no manners and gave me attitude instead of saying pardon when she couldnt hear what I was saying. Overall one of the worst Freshii locations in Toronto. The person that runs this place should find a new job.

★★★★★
Local Guide
December 23, 2022

Perfectly prepared bamboo bowl by well-trained efficient staff in a very clean restaurant makes for a perfect gluten-free lunch for a Celiac like me.

★★★
December 23, 2022

Quality of food was good, and servers were friendly but seemed very confused. After almost being over charged, both custom orders I made were also incorrect. It s frustrating as I love the Freshii concept and the food is very good quality, but annoying when it seems that, although very nice, the employees didn t really seem to know what was going on. I feel they weren t set up for success.

★★★★
Local Guide
December 23, 2022

Healthy food options here.

★★
Local Guide
December 23, 2022

First and last time eating at freshii. The protein portion in my bowl (chicken) was tiny! Literally any bowl at any other place is a much better value. The chicken was also packaged and seemed processed. Its a two star review because the nice, friendly service.

★★
December 23, 2022

The food is good but they always mess up something in the order

★★★★★
Local Guide
December 23, 2021

Very good Foods & friendly Servers

December 23, 2021

Compared to other locations its horrible. The soups taste like water very disappointing.

Local Guide
December 23, 2021

I ordered two soups. Both were disgusting. No flavor as all. No spice. No nothing in terms of flavor. It was like sipping on warm light lemon water The spicy chicken broth was not at all spicy. The noodles filled 3/4 of the bowl, vegetable and chicken pieces took over the rest, so leaving only a little room for the broth. I believe there was only maybe 3/4 cup broth. The veggies were also not cooked in the broth but rather placed in the bowl. This is absolutely not soup.. and its highway robbery to charge $13 for a bowl mostly full of rice noodles, water, lemon, and the a few veggies. Im extremely disappointed and will never order soup from freshii again

★★★★★
December 23, 2021

Went to the place and had a good experience especially the way they welcome the guest. And one thing that striked me was the girl Chinchu who patiently took my order and delivered it on time. I ordered ohaxaca bowl and it was too good. Kudos to the team !!!!!!

December 23, 2021

I ve never walk out with the correct order. I always get home and something has been missing or the wrong ingredients have been added.

★★★★★
Local Guide
December 23, 2021

Yummy food. Loved the custom bowl. Highly recommend for people looking for healthy food.

Local Guide
December 23, 2021

I am very disappointed tonight. I ordered the Market salad /falafel and the quinoa and falafel is cold. I have never received a bowl with cold falafel and am pretty sure the quinoa was always heated before. Also, way too much dressing.

December 23, 2021

Had no choice so giving 1 star! Hope the owner of this franchise looks at this. It has been a few visits recently to this freshii location as it is close to where I live and I feel very disappointed. They always omit the key ingredients in the bowl (eg. avocado, cilantro, tomatoes yesterday) and something in the bowl tasted stale. After my little one had a few bites and cried with a terrible stomach ache I tasted the food and it didnt seem fit so we threw it out. This is when I decided to write a review. I used to get freshii everyday when I used to work in downtown and loved those locations and the bowls looked filled with healthy ingredients vs this location. Was definitely my last visit.

★★★
Local Guide
December 23, 2021

This location takes longer than normal, and the portion sizes seem less than others

Local Guide
December 23, 2021

Ordered a chicken and rice bowl. Now I have food poisoning. AVOID THIS PLACE!!!

★★★★★
Local Guide
December 23, 2020

Kids eat free sundays with adult meal!

★★★★★
December 23, 2020

This branch is really good and clean. The staff are so friendly. But, there is one problem, that I can not pay tip through the machine and most of the time I don t carry cash on me like everyone else in Toronto. So, plz the owner should change the system to allow customers tip the staff for the good work!

★★★★
Local Guide
December 23, 2020

Good food. Inconsistent portion sizes.

★★
December 23, 2020

The only good thing I can say is that the girl who worked that day was absolutely lovely. Other than that, the portion was half of what I usually get in any other location, veggies were so bad I had to throw away most of it.

★★★★★
Local Guide
December 23, 2020

Nice and safe place. They Have a great healthy food.

December 23, 2020

Absolutely Unacceptable. Always out of very common toppings and bases. Order was cancelled by them minutes before it was set to arrive. Will not be supporting freshii anymore (specifically the freshii in the beaches) Sincerely disappointed

★★★★★
Local Guide
December 23, 2020

Just went in to freshii for the first time and had a great experience! Staff was really nice, and a worker named Kathryn was really nice and gave great suggestions. Really enjoying my lunch now since they were so kind and efficient :)

★★
Local Guide
December 23, 2020

For the price, this store provides nowhere near the volume of food a freshii usually had. The veggies arent as fresh either... This store doesnt live up to the freshii Im used to.

Local Guide
December 23, 2020

Our family ordered over $80 in food from here for lunch and sadly had an extremely disappointing experience as the quality of food was unbelievably bad. Although they have fresh in the name, the vegetables used in the food we ordered (two salads two burritos) were several days past fresh and tasteless. The steak was rubbery preserved beef with the texture of a hot dog. A few bites in all five of us agreed it was the worst food we have eaten in a long time and regretted finding this place. A very far cry from the healthy and fresh image they portray. Definitely avoid.

★★★★★
Local Guide
December 23, 2020

Love this place - great for food on the go, and one of the only really healthy quick options.

★★★★★
December 23, 2020

Excellent service

★★★★★
Local Guide
December 23, 2020

Ive never been to freshii before but this first experience was great, the store wasnt very busy and my wraps were made very quickly.

★★★★★
Local Guide
December 23, 2020

Great healthy options

December 23, 2019

Worst Freshii location I have ever been to (this one was just re-opened under new management) avoid at all costs.

Local Guide
December 23, 2019

Worst Freshii location in the GTA. Incredibly slow service and incorrect order.

★★★★
Local Guide
December 23, 2019

tryin a be healthy and all that

★★★★
December 23, 2019

For a Freshi convert, I was surprised at some of the poor reviews. Many of them stem from the previous ownership, who originally had 2 businesses and let them both go to hell. It was months before the store in the Beach reopened, but when it did, my wife and I ate there weekly, and the food is always fresh and delicious. Occasionally the order would be incorrect, but the staff were new and always would remake anything they did incorrectly, and no one has ever been rude to us for asking them to fix an order. Freshi as a food concept is a superb place to eat. Their menus involve quality ingredients, the store in the beach is always busy, and though the service occasionally needs improvement, I remind myself I was once new to a job and wasnt perfect at the beginning. Dont wallow too much in the negative reviews, as most of them are either out of date or written by people who have no patience or manners. Go to Freshi and enjoy the food, and the service.

★★★★★
December 23, 2019

Rinu gave fantastic service, go there!

Local Guide
December 23, 2019

Reopened under new management. Incredibly slow service. Ive never seen people prepare food so slowly in my life. There were several of us customers waiting around and looking at each other because it was so painfully slow. The staff also didnt acknowledge the people waiting who ordered through Ritual. I eat at other Freshii locations at least once a week, this one is by far the worst.

★★★★★
Local Guide
December 23, 2019

Busy but friendly staff. They made an error on my order but quickly fixed. Good food.

★★★★
Local Guide
December 23, 2019

Good location near the beach. Had a Fiesta wrap with chicken, was fresh and tasty. The layout is a bit awkward with 2 tables only so be prepared to take out; they could improve the seating with a few smaller tables instead.

★★★★★
Local Guide
December 23, 2019

Great place for lunch

Local Guide
December 23, 2019

Worst freshii in the city! Staff are rude, and take a long time to make your burrito, even if you order ahead. Terrible experience.

★★★★
Local Guide
December 23, 2019

Nice and clean atmosphere with helpful staff. They were patient and polite while dealing with an extremely high maintenance customer who came in after I did. I miss Freshii s original major draw for me, which was the ability to fill in a paper and make your own meal! It seems it s encouraging people to order specific menu items now which is fine but less appealing. Overall good fresh ingredients and worth the price.

★★★★
Local Guide
December 23, 2019

Great clean professional place. Food is fresh and the portions are a fair size. I would recommend this place for lunch.

★★★★★
Local Guide
December 23, 2019

They have new management. Everything is great now. All good to return. Good healthy food.

★★★★
Local Guide
December 23, 2019

Quick reasonably healthy food options make this one of my go to places in the area. While I enjoy the pangoa bowl, The Buddha Satay bowl is also quite good. If you pick up takeout, and it s a nice day, consider eating in Kew Park which is across the road.

December 23, 2019

Was told that unless requested they no longer cut up their proteins for their salad(bite size proteins, make sense for a salad to go, but not something that they want to do). New meat they are using has left me very ill. Finally returned after over a month, ordered buddha satay with tofu(cut up), dressing mixed in. Ended up with a piece of tofu the size of may hand. Second chances arent for everyone :(

★★★
Local Guide
December 23, 2019

Staff has been friendly, and it looks decently clean however I got a salad and the chicken was not cut up. If this is their standard for a salad, thats a bit odd as how am I supposed to eat this slab of chicken on the go? Had to stop and tear it up with my fingers (didnt realize it wasnt cut up until afterwards so I did not grab a knife). Part of the benefit of a salad is the bite size easy to eat pieces... not cutting it up in advance for the customers makes no sense to me.

★★★★★
Local Guide
December 23, 2018

friendly staff , good food

★★★★★
December 23, 2018

LOVE IT! Big up the social media manager as well! KALE SMOOTHIES 4 LYFE!

★★★★★
Local Guide
December 23, 2018

Market salad was amazing, friendly service and good location. Wish they opened earlier but not worth losing a star over.

★★★
Local Guide
December 23, 2017

Good salad for the most part, a little pricey.

★★★★
Local Guide
December 23, 2017

Slow service. My wrap was sitting on the counter for a few mins before they called to give it to me. Wasnt busy. Im very glad about the substitutions though without extra cost. The wrap was also huge for the money. If staff were a little more cheery and helpful is give it a five.

★★★★
Local Guide
December 23, 2017

A great local option for healthy food choices.

★★★★
Local Guide
December 23, 2017

Nice fresh food thats unfortunately a bit too expensive.

★★★
Local Guide
December 23, 2017

I eat mainly vegan food and this place is pretty bland. For some reason people seem to think that healthy vegan or vegetarian food needs to be tasteless, but its just not the case. Freshii falls into this trap, serving bland pricey food, and calling it health food.

★★★
Local Guide
December 23, 2017

Fairly bland burritos

★★★★★
December 23, 2017

I often go to freshii for my lunch break and I most recently ordered the metaboost salad with a few modifications. The order wasnt what I had asked for and management noticed my disappointment. They immediately asked me my preferred order and quickly delivered me a brand new salad. Best salad Ive had yet. Very impressed with the customer service I received today. Thank you!

★★★★
Local Guide
December 23, 2017

Solid freshii locations, can be busy at lunch and not too much seating but great healthy delicious food! Try the Buddha Bowl!

★★★★
Local Guide
December 23, 2017

Good health food

★★★★
Local Guide
December 23, 2017

Quite good, know what youre going to get. Just had the pokii nice and spicy. Healthy.

★★★★★
Local Guide
December 23, 2016

Weve been to many Freshii and this Queen East location is by far my favourite! This is our every Tuesday spot for dinner...and a couple other days too. The dinner shift ladies are awesome! Food is always fresh, consistent product and super friendly staff. The fiesta salad with egg is our favourite!! Great portion sizes and the new protein balls are YUMMY! Im gonna have to say that this location beats the head/main location in Rosedale.