54 The Esplanade, Toronto, ON M5E 1A6, Canada
Family-friendly chain eatery featuring traditional Italian entrees amid turn-of-the-century decor.
Great pasta dishes for good price! I was very glad we were able to walk in on a Friday night and get a table. The ambience and decor takes you back 100 years when this place was established and it's fascinating they still kept the same look and feel.
Me and my partner cannot stop talking about this place! ✨ we went here for our first anniversary! And it was an amazing place to celebrate! 💕 our server was so friendly and attentive! The food was to die for! 😭👍🏽✨ I had their fettuccine Alfredo pasta, AMAZING! And my partner had their spaghetti with marinara sauce! Her sauce tasted so fresh! And you get a lot for your money! You get an appetizer, and dessert with coffee and tea! 🫖 we’re definitely coming back! 10/10 experience we left stuffed and satisfied! :) 🩷thank you for making our anniversary special! ✨
The Old Spaghetti Factory is a fantastic dining destination that offers a wonderful combination of great food and a unique atmosphere. The menu features a good variety of delicious options, ensuring there’s something for everyone. Whether you’re craving classic pasta dishes or looking to try something new, the food quality is consistently satisfying. The drinks menu is equally impressive, with a diverse selection of beverages that perfectly complement the meals. What truly stands out is the restaurant’s stunning interior design and decor, which create a warm and inviting ambiance for guests. The attention to detail in the decor adds a touch of charm and elegance to the dining experience. Moreover, the staff are extremely polite, hospitable, and attentive, making you feel welcome and cared for throughout your visit. If you’re looking for a delightful meal in a beautiful setting with excellent service, The Old Spaghetti Factory is a must-visit!
When we walked in we were early for our reservation, but helped and seated quickly. We were brought water and bread right away and our server was energetic and happy. menu is simple, but with so many options. A small appetizer is included, i had the minestrone soup, and I highly recommend. All food was fantastic, and with a free and upgradable dessert and coffee, I feel I had the whole package. The atmosphere was excellent and had us looking around and saying "hey look at that" all evening. I highly recommend!
My friends and I had the loveliest experience at the Spaghetti Factory. From the start the service was amazing. The host greeted us, asked if we have been here before (which we haven’t) told us we could look around and explained the menu and experience thoroughly. The service didn’t end there. Our server, Tim was a delight and absolute top tier server. He elevated our experience to the next level. He was charming and knowledgeable and in the most genuine way. The food by the way, was also amazing. Great quality for the amount of food you get. Ps. You should call yourself lucky if you get Tim as a server.
Such a gem, the place is decorated in the old style of 1800’s sometimes even incorporating material from that time, it’s eclectic and stunning for me. The establishment is quite big and the servers knowledgeable about the menu as well as the history. It was fun being there, I suggest to take a round of the place at least so you can see everything they have to offer. Very filling and delicious food, fast service but a reservation is highly recommended, we waited for over 30 mins to get a table but they were very busy that afternoon.
The Old Spaghetti Factory in Toronto is a great spot for a cozy, nostalgic dining experience. The decor is one of the highlights, with vintage charm throughout, including a beautiful horse carousel inside the restaurant, which adds a whimsical touch to the atmosphere. Dining here really feels like stepping back in time. The menu offers a variety of pasta dishes, and the best part is that every meal includes bread, soup or salad, and ice cream for dessert—all for a very reasonable price. We tried the chicken fettuccine Alfredo, chicken parmigiana, Tuscan lasagna, and ravioli. While the chicken fettuccine was just okay—the sauce was a bit dry—the rest of the dishes were absolutely delicious! The chicken parmigiana was crispy and flavorful, the Tuscan lasagna was rich and satisfying, and the ravioli was perfectly cooked. The portions are generous, making it ideal for a casual meal with friends or family. The service was friendly and attentive, even during a busy evening. If you’re looking for comfort food in a unique, nostalgic setting, The Old Spaghetti Factory won’t disappoint.
This place is super cute inside with Mary go around, a train cabin and other unique theme areas for seating. The meat pasta is just so so and not much taste to it but my kid loved it. It's very family friendly and good for kids. Service was excellent. Ice cream was okay as well. Food came out not too slow. All in all we might be going back because it was a good price point and kid friendly!
Liv was awesome. Very friendly and accommodating. The food, the atmosphere, the service . All great. Food
The food is good here but DO NOT order their STEAK. It was the worst steak ever LOL. Go with the rest of the menu you will be fine. And service is always great.
Our waitress Liv was extremely friendly and helpful. She made the experience so much nicer. The restaurant vibes are amazing and the decorations are extremely unique. All the plates we got were delicious and the portions are great as well. Kid-friendliness: Kid friendly
Food was average but the performance was incredible. The actor playing Grinch needs a raise. And Buddy the Elf was very accommodating and kept the energy up. Great overall experience
Liv was really friendly and helpful
Havent been there with family for over a decade and it was good back then but now it really doesnt appeal to family at all. Food was bland and served almost cold. Some of us had to ask to get food reheated. The nostalgia of the place is still like I remember from when I was a kid but as far as eating there, well I will stick with local haunts and not travel the distance for sub par food.
The food was outstanding and so the Service.
Stopped going when they banned pork from their menu to appease a certain demographic. Remember to BRING YOUR OWN BACON for the Caesar Salad!
Visited this place for the first time, and it was a good experience. Very busy and with a long lineup, but the staff and my server was prompt and friendly. I got their chicken ceasar salad, and Im quite impressed with the portions. The ice cream that they serve was also good. Id like to come back and try more of their meals!
Noah
The server, Noah was very approachable and nice. Very friendly and excellent service. Food was good.
Noahs service made my first time experience at the old spaghetti factory a night I will never forget.
Amazing food and excellent service by Noah.
Food was better then average but the service was amazing especially Noah who was are server. Very high energy and helpful.
Great evening with 3 families and the most amazing server, Noah!
First timers here and it was a great experience. Considering it was a weekend lunch we booked earlier and the booking experience was smooth. We reached on time but it took them around 15 minutes to get us seated. It was almost 80% occupied and looked busy. We were a party of 4 and got a table at the corner which felt a bit dinghy. The fresh bread and butter served were delicious. We ordered the minestrone and clam chowder soup along with browned butter spaghetti which felt very buttery but otherwise bland, the pepperoni pizza was good, the baked lasagna was rather bland and the Alfredo chicken pasta was excellent. The coffee and ice cream served was alright but overall it was excellent value. Special note of appreciation for having halal dishes which is considerate and inclusive of them. Vegetarian options: Vegetarian options available Dietary restrictions: Halal compliant Kid-friendliness: kids chairs, colouring sheets, kids menu and washroom facilities designed for kids
The lasagna is my favorite in Toronto! It is a family friendly place with areas for couples and areas for bigger families. Super well organized!
I love this place and the atmosphere. I have been there for two time and each time it gives me nice vibe. I am always curious about the environment because there are different spots different tables and concepts. Their Pastas are nice and fresh. I love everything about this place.
Great food and great atmosphere with Mishu as our server. He was very friendly, patient and went above and beyond during our dining experience. I recommend coming here!
Liv was great !!
Liv our server was awesome
Bianca was great and friendly! Parking: . Food : 3/5 |
Kid-friendliness: Kids love it especially the decor Food
Our recent birthday celebration at The Spaghetti Factory was truly exceptional! From the moment we walked in, we were greeted by a warm and inviting atmosphere. The interior decor, with its charming vintage vibe and cozy ambiance, set the perfect tone for our special occasion. Our waiter, Joshua P., was an absolute gem. His attentive and friendly service added a personal touch that made our experience even more memorable. Joshua went above and beyond to ensure everything was perfect, and his recommendations were spot on. The food was nothing short of delicious. Every dish we tried was a delightful treat for the taste buds, from the appetizers to the main courses and desserts. The flavors were rich and authentic, making it a culinary journey worth savoring. Overall, we had an amazing experience at The Spaghetti Factory. The combination of fantastic service, a charming interior, and scrumptious food made our birthday celebration one to remember. We cant wait to return and create more wonderful memories!
Not as good as it used to be!
Had a fun meal.
I recently visited the Old Spaghetti Factory and had an amazing dining experience. I tried their baked manicotti, which was perfectly cooked, with rich, creamy cheese and a flavorful marinara sauce that complemented it beautifully. For dessert, I had the crème brûlée, and it was absolutely divine the caramelized top had the perfect crunch, and the custard was silky smooth and not overly sweet. The ambiance of the restaurant was warm and welcoming, and the service was prompt and friendly. Overall, it was a delightful experience, and I would highly recommend it to anyone looking for comforting Italian food and a satisfying dessert! Vegetarian options: Baked manicotti
When entering The Old Spaghetti Factory I was a little on edge with the atmosphere, but i gave it a try and I have to say that this was the BEST chicken parmesan i have ever had, I definitely recommend it. The service was unbelievable, our server was very polite and professional. It only took about 15 minutes for us to get our food and i have to say that there was no complaints. If you are looking for a classic family italian restaurant DEFINITELY check out The Old Spaghetti Factory
Amazing service by Abraham Amazing food and amazing atmosphere
Very disappointed and kind of shocked. We went for lunch at 1:45pm knowing it would not be busy, and it wasnt. Our order was brought to us incorrectly, not fixed in a timely manner, food was mediocre at best. We have been coming here twice a year for 25 years ..not thinking to continue the tradtion as it is unfortunately not the same as it use to be. Sorry.
Vegetarian options: Good veg options Food
Underrated spots. The atmosphere is fun, family friendly, unique for adults and overall quirky. The set up of the menu is such that you get to enjoy everything, the time you spend there, you get a 3 course meal, service is always friendly and they have delicious food. This place is the definition of comfort in a restaurant and a true Toronto staple. Highly recommend
Good but portions are too small.
It was a nice lunch, great atmosphere, and good food Vegetarian options: Several pasta options without meat Food : 5/5 |
Server Liv was courteous. Food is good as usual here.
Liv was our server and she was very good. She sensed when we needed something so she was observant but not intrusive. The food was also very good. Just the right amount per serving. Merry Christmas! Kid-friendliness: The table beside us had 2 small girls and they were well taken care of.
Server was prompt & courteous.
Liv was amazing, great food and service!
Fun and very full !
Cole created ann amazing 10/10 experience, very friendly and attentive!! Best birthday dinner!!!
I had a great time at The Old Spaghetti Factory, thanks to Cole. From the moment we sat down, he made us feel welcome and took care of everything with a friendly attitude. The service was quick and attentive, and Coles positive vibe really made a difference. Ill definitely come back and tell my friends about this place because of Coles awesome service. Thanks for making our meal so enjoyable!
Took the family here for the first time. Absolutely loved it. Food, service and atmosphere all 10 out of 10. Our server Blake was amazing and made our kids feel so exited and happy to be there, he was fantastic. Great food too, will be back. Kid-friendliness: Great kid options including desserts. Our waiter (Blake) was great with our kids, made them feel so special.
Great place to take kids, very busy at times but staff is attentive.
Not a great spot. Incompetent hostess staff (we were somehow missed and waited an hour on a Sunday) Despite the long wait, we waited patiently at the bar with sticky floors, sticky tables, miserable and rude bartender. The house red blend was surprisingly good. The cocktails were sad and very forgettable. The server was an upgrade from the bartender but only slightly. The menus were made of paper to replicate an old newspaper which is fine but not sanitary....someone elses greasy finger print stains and food spills on them, gross! The salad that is included is a 3 bite salad (literally) and there is a $3 charge to sub for a 3 bite caesar salad that was not disclosed by the server and one of many surprises on our bill. The seafood soup smelled like a dirty minge (thankfully I had salad) and also a $3 sub charge. A $3 charge for gluten free noodles (I was expecting that one - and worth it to not die slowly from dinner) and my favourite $4 charge for the 2 tiny button mushrooms that I asked to be added to my meal. Did I mention my chicken alfredo had only 2 tiny pieces of shredded chicken and was brought to me without the alfredo sauce?? I had to wait (way too long) for a bowl of sauce to add to my plate while my noodles, 2 tiny mushrooms and 2 tiny chicken bites got cold. The atmosphere felt like a Chuckee Cheese for Adults and their untrained offspring giving new meaning to a Family Restaurant. Restrooms were also dirty with soap spills all over the tile floor, a slip hazard and a lawsuit waiting to happen. Needless to say we will not be back. If I could give this place less than a 1 star review, I would. The only thing that deserves a star is the wine and thats because its not made on site. I hope and pray that the cleanliness of the kitchen is better than the bar and the restrooms but chances are its not. There are so many great, clean restaurants in the city of Toronto and I wish this was still one of them, but its not. I am so embaressed that I chose this disappointing restaurant to take my cousin here who visited for only one night from overseas. My bad. Never again.
Mediocre food. Lovely environment. Over priced. But good for a date night.
Absolutely loved this place and the food was amazing and the staffing was pretty good. Went to a show after a delicious dinner with my family.
Too good
Fantastic in ever way! Dylan is AMAZING!!
Kid-friendliness: Good Food
Great atmosphere & the server Dylan was very nice:)
I had such a fun experience here! Our server Dylan was such a lovely person. It was a great dining experience
Love it here! Come all the time. Cole gave us our best service yet! If I could give 6 stars I would.
Had a great time with my group lunch. Had a great server. Cost was really good and the food was tasty and plentiful. We stayed 3 hours with no pressure from anyone to leave. Definitely a great place for a team get together.
Great value for your money. Very friendly Service. My kids favourite restaurant.
Awesome old place. I hope it never changes .
Fantastic service and delicious food. We were assisted by Cole, who was attentive. A great time all around!
Food was delicious, place is huge! host accommodated our big group, servers were polite and well-trained. Josh did great on his 2nd day at the job, respectful and polite. Vegetarian options: Many options to choose from
amazing food, the server dennis david was amazing did really good would definitely come back and ask for him!
David was such a lovely server
Had a good time here, David was such a lovely server!
Great!
The place is wonderfull. We enjoyed the lunch promo by visiting before 2.30pm. Atmosphere is awesome and the staff is great I just went back yesterday for a work outing. Cole provided amazing service he should audition for broadway. Thank you for making it a very special by helping us celebrate our colleagues birthday.
Vegetarian options: Beyond meat.....meatballs Recommended dishes
Very noisy atmosphere. Good service. Entrees are overpriced. Canned mushrooms on my spaghetti. Not many meatballs on spaghetti and meatballs.
Love this place. Great food and ambiance. Abraham was super nice.
Brianna was excellent
Great food. Service was amazing. Fun atmosphere.
Excellent service and the atmosphere looked incredibly cool - especially the venue playing 2000s music! The food was alright, we liked that it was all included, but Im admittedly not a big pasta fan. Even then, the spaghetti and meatballs were tasty and my wife enjoyed the chefs choice combination. We also liked the Argentinian bottle of wine that we had
The food was very delicious, and Liv was super nice.
Love coming here with the family! Liv was our server and was absolutely fantastic :)
We came with a group after the Ballet, caled ahead for a table, the waiting area was busy with no seating for elder or children the bartenders are very slow and unorganized. The food came out cold for 4 people, overall was a bad first experience and would not recommend it. Kid-friendliness: Lots of children.
Horrible service and discriminative staff/manager. Me and my bf went there on a date night, they gave us the most tiny table/ room, barely fit in one people space, saying all the tables are reserved. But then we realized the other white customers were walk-in. The restaurant was quite empty, only three or four tables were occupied. We asked our servers if we can switch to another bigger table, she asked her manager, and then came back to with a no
Nice place and friendly staff and clean bathroom and good Minestrone soup and good bread and good imposed meatballs and spaghetti .
Pastas are mediocre-good. I think they are going for a classic taste. Table for 2 is obnoxiously tight. Service was great.
Lovely interiors to definitely dine in for. They have a cute telephone booth , carousel and old tinted glasses that remind of you a little older times church . Coming to the service. I was here to dine with a friend, while the main lady at th door entrance was busy on call, another assistance told us to wait so we sat on the chair outside, now people started coming in, thought our names would also be called, later when I got up looks like our names was not put by the other assistance. Food service is decently good, they first have an italian style bread with garlic then salad, then icecream and coffee/tea included in your every entree I had ordered Cheese toast Lasagna Wheelchair accessibility: Wheelchair accessible entrance
Shrinked in size did not expect such a low quality.
Incredible service by Blake for our anniversary dinner this past Thursday night! Thank you Old Spaghetti Factory for making the night so special!
Why do they make you wait when there is noone in restaurant? Is it just a power play? Went today, hostess asked our name and said it would be a few minute wait. She then literally stood there for 5-10 minutes just looking ahead (I thought we were being punkd)....she then grabbed menus and sat us. What was the point of that? Why not just seat us when we come in? I can understand when it is busy but this ridiculous policy of making you wait for no reason is a HORRIBLE business play. Food was EXCELLENT, but tired of the games, are done here.
One of my favorite place to have pasta. You must try thire bam bam shrimp
We went there for dinner last week and had the most horrible experience ever. During our meal my father stood up to use the bathroom and fell hit his head and was bleeding. Not one of staff came over to see if he was okay..what happened..of he needed any help, a bandaid anything We got no help no concern from any of the useless uncaring most pathetic staff ever...the manager on duty that night was only concerned about the glass of water that was spilled on the other table. I am horrified at the lack of concern, proper training, and empathy or lack of it from those staff who were working that night (and you all know who you are. My family and I were once loyal customers to the old spaghetti factory... Never again... one day I hope someone will be as rude, unsympathetic, uncaring, useless, and such pathetic excuses for human beings as you and you staff were to me and my family.
Noah and Blake were our servers, they were so kind and made our experience fun and enjoyable! They were friendly and so helpful throughout. The food was great and desserts were delicious! Will definitely come back!
Amazing service. 100/10.
Coke was awesome! Attentive and very friendly. Thanks Cole!
Cole was great with us!
Cole was so nice - beautiful service like he really care Was a pleasure thank you I also like the halal menu thank you so much for making your menu inclusive Food : 4/5
This place is an absolute gem. I come here for dinner everytime I am in town for a concert. It has never disappointed.
The pasta was better than I thought and the atmosphere is really nice
Thanks Dylan, awesome service!
Noah was very friendly and fast service. What a blast from the past I remember coming as a kid and I think this place got more efficient over time! Its also reasonably priced for dinner!
Dylan our waiter was awesome. Made the experience great
Our waiter Dylan was awesome. He would make us come back. Let him know to keep up the great work
The Old Spaghetti Factory offers a cozy atmosphere with delicious pasta dishes at great value. Our experience was made even better thanks to Dylan, our amazing waiter. He was attentive, friendly, and ensured everything was perfect. Dylan s exceptional service truly enhanced our meal. Highly recommend both the restaurant and asking for Dylan if you visit
Liv livens the experience!
Wonderful restaurant - thanks Dylan!
Dylan was awesome he laugh and participated into our stupid jokes we had a great time he was awesome amazing service!
Dylan is a fabulous waiter. He was attentive and and kind. Big thank to Dylan!! Kid-friendliness: Dylan rocks Food : 5/5 |
Tim is the greatest server of all time! Made my party of 12 people have an incredible experience. Made the pasta taste that much better.
David was a great server! Thanks for everything!
David was great!
Sensational late lunch / early dinner and our server David made this early December Saturday AAA!
Our server, Cole, was amazing!!! Always making sure if we were doing well.
Server Dylan was great! Extremely friendly and was very efficient with our large group.
Food was great, service was great, water was great, Dylan is cool
Dylan was very suave in accommodating our large party s varying wishes and individual preferences - making for table of satisfied and smiling faces - inside and out :)
Our Server Liv was amazing!!! Gave great pointers for dessert and food menu options :) Food
Dylan was personable and funny. He went above and beyond to make our experience excellent. The manager came and checked our table as well and she was very kind as well. Give him a raise.
Dylan was hilarious and a great server! Food was great. Food
Went here recently to celebrate a special occasion. Not only were we treated with the highest respect while dining here, but I feel that the staff went above and beyond to ensure our first visit was memorable. Romina greeted us and arranged our preferred seating as soon as availability came for it. Our server Karan was not only attentive and caring, but also very witty and hilarious, making the entire experience wonderful. To the entire staff, thank you for treating us so well, we will be back!
Served by Tim!! Great experience.
Tim provided excellent service. Great job.
Served by Tim had a wonderful experience. Kept the table entertained. He is a great ambassador for the resturant.
The meatballs were terrible. Service only mediocre. Ravioli was great. Many used dishes were not cleared before dessert was brought! Birthday celebration was nice
Ob the ball quick answered all questions
Liv was fabulous!! She was very attentive and friendly.
Liv is great!
I hadn t been to the ever-classic Old Spaghetti Factory in nearly 20 years, and it did not disappoint. Our server Abraham was not only quick but exceptionally kind and his energy made our experience all that much more. Highly recommend.
The server was great, regardless of being saddled with having to come back multiple times to tell us that there was no pop, draft or half the wine on the menu. The food, for being super simple pasta, was poorly cooked and way too saucy. The portions varied wildly as well. With the huge selection of restaurants in Toronto, I would not recommend this at all.
Amazing experience¡ David is the BEST
Awesome food and service Will be back Recommended dishes
Tim was out server and he was an absolute blast. Honestly made our experience go from a 8/10 to an 11/10
Tims service was fantastic tonight - we laughed, we cried, we ate spaghetti, and the rest is history. (sorry for calling you Tom) xo xo
Raya is the best. Shes never left us without bread, super attentive and very accommodating.
Came in with a large group and had Raya look after us, fast and attentive service! Portions are great for the price and the free bread is great
Great cocktails and food, thrilling vibes .
I absolutely love this place. First off, unlimited breadsticks and free salad/soup + coffee and ice cream with every meal. The ambiance is so cute, it feels like a Disneyland restaurant. Service is super super kind and the food is legitimately very good. What a great place!
Our waitress was very friendly and inviting. Very warm and cozy atmosphere with lots of character! Food was also very good and reasonably priced. Would highly recommend to others!
Liv was awesome. She was really nice to my wife on her birthday. Dietary restrictions: Halal was Available Food : 5/5 | Service
Great dinner with excellent service by Liv.
Appreciate Liv s wonderful help in making sure our amazing meal was out on time (time crunch)! Excellent service, many thanks!
Liv was a great server, very unique, cute spot :) Dietary restrictions: Seafood allergy Kid-friendliness: Lots of families inside, fun atmosphere
Dylan was amazing. I enjoyed his services
By far the best pasta in the town ! Very affordable and experience itself is so wonderful ! The kids loved it , will go here more often !
The location of the restaurant is very convenient for transportation. The interior decoration atmosphere is very good. The food portion is sufficient. However, the preparations taste like ready-to-eat food packages and are very ordinary. The waiter is very busy and has no time to pay attention to our needs.
Mishu was awesome!
Classic Toronto restaurant. Kids meals are very reasonably priced and most wait staff are willing to overlook the age limit for kids upto 15 Parking: You are downtown Toronto. Parking is always a nightmare. You will likely have a little walk to get to the restaurant from any parking spot you find. Kid-friendliness: Highly kid friendly. Magician walking around doing table tricks for entertainment.
David was the best server! Accommodated my husband s crazy asks for extra sauce and went above and beyond in all service.
David is a great guy all around Great service quick Great man bun Will come back and ask for him
Fantastic experience for the little ones. Love the carousel or streetcar dining. Kid-friendliness: Perfect ambiance, food and overall experience for kids.
Excellent all around.
Tim was awesome! He was the best waiter was extremely friendly and attentive.
Parking: Parking garage near by Food
Good Date Night Spot and a great restaurant in general , our server Jadzia was also very sweet to deal
Jadzia was an amazing server. Kind, charismatic and proficient at her job. We really enjoyed our time at dinner. We would come back again. Thank you!
Anna (server) fantastic! Patient and helpful and very fast. Magician was so personable and funny. We came for a birthday and loved our experience - thanks!
Bianca was very friendly and attentive !
We loved the vibe here! Shoutout to Gracie she is an amazing server. Food
Gracie was amazing. Great service and wonderful food. Definitely deserves a visit.
Our server was Megane! We were there sitting at the carousel section and she was literally the best server ever! Very attentive and fast, and knows what she s doing! She defines hospitality with exceptionally high standards! Was there for my boyfriends birthday just us too and had an amazing time! Dietary restrictions: 100% halal. NO PORK! Kid-friendliness: Interior nice and clean was great touch for kids environment! Wheelchair accessibility: Suitable and welcoming to everyone!
Server Megan was really efficient! Really enjoy the food and the service!
Our server Dylan was super attentive, on the ball and very friendly. Thank you for a great night. We will be back!
Megane did an awesome job! Love the food here!
Liv was a fantastic server!!! Amazing. We enjoyed our daughter s birthday here and had a wonderful time. We ve been coming to SF since I was a kid. 50ish years!!
We had the best time with our family here, from the magician entertaining our kids to our awesome server DYLAN! 100% will be back.
Jadzia was upbeat, attentive and responsive. During a busy dinner rush she hustled and kept her table service on point with crazy volume. Two enthusiastic thumbs up for Jadzia!
I went to your establishment tonight and I asked the waiter if there was eggs or mayonnaise in the Italian dressing and he reassured me there wasnt and went so far as to tell me that the Italian dressing and ranch dressing were vegan. I ate the salad as he was adamant, but after getting home I checked your allergen list and eggs are present in both dressings. This is unacceptable, youre lucky Im not severely allergic to eggs. Please train your waiters better. It was the waiter in the streetcar I think his name started with a K.
Liv was a great server, she made my birthday feel special and was very helpful!
Awesome environment and delicious food! Liv was very helpful :)
Love this place, always a good experience, and great customer service.
Liv was an amazing server! Food was great would definitely come back Vegetarian options: Lots of options for vegetarians (beyond meat option) Food : 5/5 |
Liv was a great server, good recommendations and touched base a great amount! Vegetarian options: Impossible Meatballs Food : 4/5 |
Liv did great
It was a good experience! Liv was very kind with us, strongly recommended Food
Great job, Liv! And great place as well!!!! Food
Great food!
Michael was a great server. Enjoyed our visit
Michael (our server) was exceptional. Very attentive and friendly too!
Today was a super busy day with Santa Clause parade, but we were seated very fast. Service was great, food delicious and a magician put on a great show. Good experience, thank you!
Dylan was an excellent server this evening. He always made sure we had bread and water even when it was super busy! Amazing experience! Kid-friendliness: The balloon guy was cool
Wonderful and nice service
Service was excellent. Thanks Dylan
Love the food and really good service by Dylan. Really nice restaurant can t wait to come again and just love the restaurant. And just want to say thanks again to Dylan. And it s are first time, servos ever.
Perfect cozy (and festive atmosphere). Fast smooth service despite how busy it was. Dylan was great. Thanks
Dylan was amazing, made the experience the best I ve had in the 10+ times I ve been to this establishment!
Dylan gave the best service ever!
Had a great experience with our Server Jadzia! She was incredibly sweet and made ours amazing drinks!!
Such a fun and cozy environment! Our server, Liv, was excellent!
dylan was excellent. And was easy to enjoy and get along with.
DYLAN WAS COOL Kid-friendliness: he was very nice Food : 5/5 |
Dylan Dietary restrictions: . Food : 5/5 |
dylan was super duper cool
Always a fun time at the old spaghetti factory! Our server, Dylan, was so nice and attentive, which was particularly impressive given how busy the restaurant was. And of course the food was great.
Liv was a fantastic server. She made our visit wonderful.
Liv was an excellent server; professional, friendly, helpful and fun. Great personality and wonderfully efficient.
Cole was our waiter, such an awesome person and great personality! Really calm and attentive, really gets to know his customers. If you ever get him as your server, you re gonna be in great hands!
The food is good, I personally loved the soup, it was delicious. Love the atmosphere, very family oriented!
Place is super bussin and we had the pleasure being offered service with Jadzia, she was super kind and quick with our orders, if your looking for anything family friendly and cool unique atmosphere, like I said before, bussin
What a delight! This afternoon, after the Santa Claus parade, my family walked 4km to introduce my 3.5 year old to one of our family favorites. We arrived tired, hungry and done! Not only was the food and service amazing, but the most amazing magician came to our table, and for the first time, we saw our toddler interact so differently with an entertainer. Normally, she sits in silence, but he was so amazing. She just lit up! I almost cried at how she spoke with him. He needs to know this, my whole specialisation is children, and he needs a PhD. in 0-3. He is amazing with kids!!
Jadzia was amazing! The food was so yummy
Our waitress (Jadzia) was fantastic :DD
I made reservation for my team holiday party. Jadzia did an amazing job supporting us this evening and provided such a heart warming environment. Love the food and the service.
Jadzia gives the most amazing service, we had a really good time!!
Jadzia was ABSOLUTELY incredible. The most kind, warm hearted, fun person I ve ever met. We had the best experience and I will be back specifically for her.
I had a wonderful experience with Jadzia as our server! Amazing customer service and brought a smile to all of our faces!
Literally the best dining experience of my life all thanks to Jadzia! We will definitely be back because of her!!
Listen .. JADZIA is an absolute treasure. She was soo on it with her service! NOT ONLY that but she has a killer personality and managed to have our table howling in laughter. If you visit this establishment please request her because she s the bees knees. All the praises to her and the experience my friends and I had will be remembered
Old Spaghetti Factory never stops being a favorite place to visit! I keep coming back but now being my fourth time my server Jadzia was magical. Her quick, accurate, and friendly service was excellent! Honestly, Im APPALLED that T.O.S.F. hasnt recieved a Michelin star as of yet.