Sultan's Mediterranean Grill - The Eatery (Royal Bank Plaza) in Toronto

Food was delicious but even better was the service we received from the staff. Thank you!

The best in Downtown Toronto, must try Affordable and tasty and hygiene Food

Great food and customer service, never disappoints

They gave me extra falafel!

Amazing food Wheelchair accessibility: Its part of a food court so regular food court accessibility, only component is elevator from G to LC (where the food court is) is tucked away a bit if youre new to the building.

Best Vegetarian options: Falafel wrap Recommended dishes

Worst place to order food, I ordered sultan mix and received leftovers rice from maybe 2 days before and 10 gram meat and lots of potatoes, not serving with is in their menu. Please avoid this place not trustworthy.

the shawarma was very salty and had very less meat in it and the price is expensive too Food

The food here is very delicious and full of flavor! Very friendly staff and service. I Highly recommend trying this place out. 10 out of 10.

Excellent shawarmas and falafel, always fresh and delicious. Even better than the shawarma is the service!

Delicious. Small business. Will come back again.

Amazing guy

Such amazing service. Yousif was amazing!!!!

Delicious food, good portion size, reasonable price; and on top of all- very good customer care.

Really tasty middle eastern food! I recommend the kofta and the mix shawarma bowl! All the food tasted freshly made and as close to what you get back in the Middle East. The staff was really friendly, polite, and gave some good recommendations too! I think I ve been eating here every other afternoon

I absolutely love the food. It has so much flavour and it tastes so good. I wish I lived closer, I would be buying food from here every week!! The workers are always so kind as well. I love this place and everyone should check it out! :)

Best Mediterranean food in the area ! Thanks for the excellent service !

Amazing shawarma and always fresh salad. The shawarma here are always flavourful and NEVER dry.

Excellent quality - best Shawarma downtown, hands down.

It is the best food I have ever tasted, every time I come here I love it more

This place is great!!! I always find fresh and delicious food!! The staff is also really friendly.

I like its unique sauces and meats, i highly recommend it. Great service and food.

Some of the worst service I have ever received. Meat was undercooked, staff touching the food at times without gloves. When ordering, they do their best to rush you for no reason. Then top it off they want to charge 20 dollars for the meal. Gentleman ahead of me somehow got a discount to bring their meal price down but when I asked for the same thing was told no. I hope the manager is aware of employees picking and choosing discounts for random customers, completely unprofessional

I made this account just to be able to review this place so that others do not make the same mistake as me. First and foremost, the service was horrendous. The staff seemed disinterested and lacked any sense of urgency. I stood at the counter waiting to place my order for what felt like an eternity, as the employees casually chatted amongst themselves, completely disregarding the customers. When they did get to me, it was with a rude attitude. The food is not very good, nice sauces but definitely not worth 20 bucks. So many better places to eat at in the local area. Only reason to eat here is if you hate money.

DO NOT, I REPEAT DO NOT go to Sultans. The way the workers treated me was disgusting. From the moment I stepped in, they gave me dirty and inappropriate looks, and they were super unwelcoming. It felt like they had no interest in helping or serving ANY of their customers. To make matters worse, the food was completely average and had nothing special about it. Save your money, and go somewhere else.

Super delicious and the service is great

I loved how they serve, 100% recommended

Great service and delicious food, Nice place Food

Best chicken shawarma ever!

Service 20/10 Food 10/10 Complaints 0/10 Yusuf is the man!

Good food a little expensive.

Excellent shawarma, fast service and good portions.

Amazing service and food! Great portions and service. Yusuf is a great guy and the reason this branch is awesome!

really friendly service and great food!

Fantastic food and really nice people

Amazing! Generous portions, friendly staff, authentic Middle Eastern food. So good!! Best in Toronto :) Wow!!! Their lunch menu is to die for

Sooooo good, I had to come for a second day in a row!!

A healthy option that s always tasty. I love it!!

Absolutely amazing - lunchtime staple!

Great place for family lunch

My lunchtime favorite!

I ordered from Sultans Mediterranean Grill for a work event. From beginning to end, Marques was responsive and communicative. We were catering for a group of 60 and he provided us with so many options and incredible pricing. The food and presentation were PHENOMENAL and the portions were so generous. We had tons leftover for coworkers to take home. I wouldnt hesitate to cater another large event with Sultans. The delivery was smooth and they helped assist us with set up. My only regret was not getting pictures of the amazing presentation. Thank you Sultans for making our event amazing!!! If youre hesitant on who to cater with post-pandemic, I confidently endorse Sultans to you.

VERY slow and unorganized!! I ordered a falafel wrap and the waxed paper they use must be of very poor quality since it stuck to the pita so much I literally had to eat the contents and not the wrap itself (for fear of eating paper too). What a horrible mess!!

Fast and friendly service with a colourful fresh display of salads and veggies. A perfect spot to stop in at when looking for lunch in the path. Will be back!

I went to visit a friend of mine in the plaza and he offered to get some food from there man that food was fire and i wish i had that when i was working over there keep the good stuff . also the customer service is beautiful but was like a long line and waited almost 10 minutes after i ate the food i knew why people wait for that long if u want the good stuff go early , food over all its great food and great service keep the good work .

Very nice front staff...and Can(chan) also gave me a chocolate so happy...thanks guys...

Yesterday was my second time here; the first being during partial lockdown and i really enjoy the food. I especially love the Beet salad! The staff was so nice at my excitement that they were open again. They were friendly and patient with my what is this? questions. I recommend a visit if you like Shawarma like I do!

Amazing beef doner (chicken looked good too). Great toppings and sauces and big portions.

I had a beef shawarma wrap today , it was fantastic, juicy , tender tasty and flavourful . I love beef but I do not order it from restaurants coz it s always dry and have weird taste but sultans restaurant is beyond expectations . Their chicken , falafel and veggi is always fresh and perfect . I really could not leave with out writing a review I would give 100 star . The Stuff and the owner are so friendly Helpful and professional. I believe this is the real authentic taste that u can get . Prices are reasonable and I would say its cheap comparing to the passion they made food with and great customer service I would strongly suggest this restaurant to meat lovers and vegetarian ppl. Keep up the good work sultans restaurant thank you

Excellent flavours and friendly service. Have been eating here all week. Sooo delicious!

Best value in the PATH. AMAZING quality.

Great food and friendly staff

Great food and people, big servings for a good prce!

I m sitting outside this restaurant eating and the manager is yelling at. Young employee completely shaming her. It s horrible to watch. Do not give this restaurant your business.

This is a great addition to the food courts in the Financial District. Sultan s is located in the Eatery food court below the Royal Bank Plaza. They specialize in shawarma dishes. Ordered the Chicken shawarma entree and was blown away by their portions. They have massive portions for food court standards and it tasted way better than other food court stalls. I will definitely return when I have shawarma craving.

When they first opened after the last lockdown - they were giving out FREE food during the pandemic to promote awareness. Food quality and food quantity was amazing!!! Always Great Service - very reliable and very friendly. They re truly a hidden gem in the Royal Bank building downstairs. I always get the chicken shawerma and it s consistently good!! Many Thanks and Shokran ya habayeb!! Keep up the great work!!! Cheers!

Amazing and recommended!

Soooo good this is the best beef shawarma i ve ever tried in my life fr - Hanin is the sweetest cashier

Extremely fast service and good food for a decent price. I recommend the beef wrap.

Service is very polite and friendly but potato and meat were not up to par. Potato doesnt feel fresh and meat shred was greasy.

Great staff, service and food! Very delicious :)

Had the mixed plate & guava juice. Excellent service & great tasting food!

fresh, fast and friendly. best place in Royal Bank Plaza if you ask me. update: be prepared to wait. thats what happens when youre good I guess.

Food was great! We ordered delivery for the whole office and it arrived on time and everyone loved it

Would highly recommend this spot for lunch! Great value for money, food is fresh and tasty, and staff is very friendly. You won t be disappointed

thank you mohamed and the staff very friendly the food was excellent we ordered for 10 people at work, everybody loved it...

Expensive and mostly rice in my shawarma meal Do t recommend

Best shawarma wrap in the downtown core!

Momin is a great person working at sultans shawarma, he serves the fresh food always and best customer service and in general the food is really good at this place I love everything as I have tried everything there.

Great food and excellent service. Friendly workers and the line moves quickly when busy.

Exceptional service

Best shawarma in GTA

How food can be this tasty, so nutritious you are bouncing with energy for the entire day? The owners and workers obviously care about every meal they prepare. My favourite place in the path.

Out of all the restaurants in the Eatery, this one is my favorite everyday go-to lunch. Their wraps are amazing! I always order Salamahs Wrap - its more authentic flavor instead of choosing what you want in your wrap. Give it a try and ask for it next time :) would recommend it to anyone and everyone.

The best people with the best food. My go-to spot for lunch for several years!

Memus is a amazing guy, truly generous. Will suggest you food if you would like. Overall it fits well to its Tag like Eat like a Sultan

Awesome, just awesome. I traveled all overall the Mediterrane and Middle East and love shawarma. I am from South Carolina and the best I have tasted on this side of the ocean.

Sultans in RBC Plaza food court is amazing Mediterranean food at very great prices!!!!

I usually eat some portions during the week, all is about delicious Mediterranean cuisine plus respectful staffs that would try to keep you happy . Momen, Karim, Ahmed and Mohammed are those serving me with a great customer service.

Great, tasty food. The team here are all very friendly, good at making suggestions, customer service on point. Will visit again!

Very disappointed with the service. If it wasn t for the food, I wouldn t dare eat here. I was served by the manager. He was rude and judged me based on my attire. When I was waiting to pay I asked about a potential discount for working in the mall? The cashier said yes and this manager gave him and I a look and said No! Honestly I don t recommend anyone eating here if the service is so petty and awful! Shame on that individual!!!

I sat and watched them prepare and open. They took great care in presentation and the food was amazing! Very fresh, when Im in town I will definitely come back.

Great food and great service. Try the beef shawarma - better than most places!

Great customer service great food!

Excellent food, very good variety and the staff is amazing. Thank you!

Best food you can get for lunch downtown. Portions are huge, everything is always fresh and the shawarma is delicious! This is my go to when I need to grab lunch at work. The staff are also all super kind funny guys.

Great lunch spot! The food was tasty and fresh. I also love the sauce they use here! I got the Chicken Shawarma Entree and it was super filling for a great price. The staff was friendly and when I asked if a drink was included they said no but take one for free this time. This is definitely one of the better places to have lunch as its not heavy like other fast food places youll find in the path.

By far the best the best shawarma I ve ever had..and I ve had it many times! Everything is always so fresh here and just absolutely delicious! The staff is very respectful and friendly, you can tell that they take pride in what they are serving to their guests, that s so important to me so I will keep coming back to Sultans when I want an amazing meal that never disappoints!

WOW. I walked over to RBC just to try this place based on previous reviews. Not only was the server very excited and proud of their food, he made one of the best, meaty shawarmas Ive ever had downtown. Had it with the baklava combo; baklava was still very cold, but a few seconds in the microwave to heat up back at the office made it very buttery and sweet. Excellent lunch and worth the trip to that food court.

delicious food and amazing service! super friendly guys

I m visiting from Vancouver and were looking for a place to have lunch close to Fairmont. After asking around I heard about this place and food was delicious and big portionlol. Really enjoyed it.

Really delicious food, and service, great price for the proportions, 10/10 recommend eating here

Amazing place for shawarma platters. Food is delicious and the meat is super tender! They had a crazy line up when we went which speaks to their demand amongst others in the RBC Tower food court. Be sure to check them out on your next lunch break!

Staff are very friendly.

New location. Tried it at lunch today. Everything was delicious! Got the Chicken + Beef Shawarma Plate. Meats were tender and very well marinated. Loved all the toppings and the melt-in-your-mouth baklava! Thank you for the fast and friendly service! Will be my new go-to lunch time spot. Try it, it is a refreshing addition to our limited food options at RB Plaza right now.

Food was amazing fast and friendly service best shawarma I had in the GTA must try

Fantastic food and quality. The beef was tender and juicy and the salads were bang on fresh and crispy. Staff was also friendly. Help support your local businesses!

New location. Tried it at lunch today. Everything was delicious! Meats were tender and very well marinated. Loved it all. Thank you for the fast and friendly service! I will be going back. Try it, it is a refreshing addition to the food options at Royal Bank Plaza right now.

Amazing food friendly staff everything is fresh

i had lunch today there , it was amazing , everything was so fresh and the staff also were very friendly :) ! definitely my new fav place

Food was amazing stuff was friendly and fast. So many salad options and most important it is fresh. Shawarma was very good too. Will be back for sure.

Went in today for the grand opening and must I say it was one of the best shawarma plates Ive had in years. Fresh, tasteful, and a perfect portion. Im bringing all my co workers next time. Good job folks

Great food

Wow! Friendly staff and great wrap

Very friendly staff!

First time at this location and will definitely be returning soon! Food is delicious and staff were extremely friendly!

Great flavour! Great value! I was waiting for them to open up for so long and I am definitely not disappointed!

Got the beef shawarma

Great service and food

Great first experience Chicken and Beef shawarma was cooked Watch out Paramount!

One of the greatest meals I have ever had in my life. And for a mere $12 + tax. Quality and flavours were amazing and presentation awesome. Also you get the true middle eastern experience when served by Mohammed with a smile. Great job crew and I wish you guys much success!

Amazing food great quantity . Best price!

will be my go to lunch place from now on much better than paramount %100 recommended meat is like turkish beef shawarma the best