2323 Yonge St, Toronto, ON M4P 2C9, Canada
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
I bought yesterday the veg bowl to go13 December 2024 it’s really stressing that I ate 6-7 spoons than I got hair in my food. I’m really disappointed even I wait too long to pay for my order they don’t even know what customer service is the workers are really rude towards customer not even with me the customer standing after was old he asked to pay and to make a bill one of the team member was too rude to him. It’s disgusting we paid for but didn’t get what deserve.
Place use to be better with taste and portions but now have put too much salt on their food so you would stop eating. At times it is overly crowded with rowdy teenagers.
Terrible service, the guy serving the food has zero customer service. Very little to no sauce, attached picture to show how dry it was. They said they ran out of sour cream and that you had to wait 10 mins to refill it. They had sour cream in another station but said it was reserved for online orders, it might have been policy but not the best policy.
We ordered a steak burrito in person yesterday, and it was fantastic – juicy, flavorful, and perfectly cooked. Based on that experience, we decided to order two more today through DoorDash, but unfortunately, the quality didn’t match. The meat was rubbery, and the burritos lacked the juiciness we enjoyed before. It feels like the standards drop when ordering for delivery compared to dining in. Very disappointed with the inconsistency.
Had a quick lunch at Chipotle for the very first time. For years I had heard very positive things about this restaurant chain so it was my turn to check it out. I was drawn to the tacos I just needed to decide on my protein which I eventually settled for Carnitas. The attendant took their time constructing my lunch and asking what I would like on my tacos. I chose to have white rice, black bean, pico, green salsa, shredded cheese and lettuce on my carnitas tacos. Grabbed a bottle of water to go with the meal as well and the total came to $16 after tax. I would say that is a little on the high side but considering the price of everything lately that's now average. Dressed one of my tacos up with some red Tabasco sauce and another with some green Tabasco then proceeded to sit down and eat. Overall I enjoyed the meal. I did notice that the carnitas protein was warm at best. A little hotter would have made the meal more enjoyable. I will make a suggestion and perhaps it will be ignored but a lot of restaurants are guilty of blasting loud music throughout their building. I don't think it needs to be this way.
Pro tip: wear a tank top and you’ll get more protein in your bowl! May 16/24- from the gym and you’ll certainly get more protein! I came here at around 14:00 and this place had moderate business but my training partner and I had a good time! Although he didn’t eat I did and I ate a lot!
I went with my friend around 10:06PM and we got food. I ordered a chipotle bowl, and then later got a drink. I ate some then brought my food home. I just decided to eat now as I’m starving (3:00AM). I was eating and found a BLACK hair in my bowl. I was doubting myself saying it’s probably mine but I have BROWN HAIR. So I kept eating, because I am so hungry. Then I found a SECOUND black hair. And looked very closely/carefully. That’s definitely not mine because again, brown hair. Also I don’t lose a lot of hair, and I was wearing a black & red hoodie with the hood up. I did not get a picture of first hair because I just threw it away not thinking anything of it, the pic below is second hair and proof its not mine.
Ordered through delivery for 2 chicken bowls. The food ingredients were fine but the amount of meat was pretty small even for Chipotle standards. Portion size of meat should be adequate especially when considering the portions of the other ingredients. Felt like eating a salad with some meat mixed, doesn’t seem like much of an issue at other locations.
They say then have opening for crew member and they will set up the meeting as well as soon as you accept the invite for the meeting they will send you a message due to unforseen circumstances we cannot move ahead ... Waste of time apply at chipotle
Had great experience, staff was very helping and guiding which options to choose specially when you are vegetarian.
I had a job interview scheduled here, and I showed up at the agreed time, only to be told by the staff that all interviews for the day were canceled due to a meeting. This was incredibly unprofessional and disrespectful. No one bothered to inform me beforehand, wasting my time and effort. If this is how they treat potential employees, I can only imagine how they treat their current staff. Extremely disappointing!
Hi! Witness here. I was on my way to pick up my mother in law around chipotle, when i heard commotion around the corner of the entry. Apparently these kids were making mess, and yes thats wrong. However this supposed worker or maybe witness started yelling at the poor kids saying he will punch the kid. I think violence is not necessary and I would ve been able to clean the mess. Thank you!
Great food. Place had a very dirty floor and dirty tables.
I have been eating from them for 1 year almost once in every week. Their food is tasty and mostly good quality, however last 3 months I got tired of their wrong order and today again my order was missing items. I will chose other Mexican restaurants next time in the area - they improved their menu and service recently upgraded my rating
Unable to eat because the Manager refused to prepare an item that it is available online but not in the restaurant. What type of rule is that ? We have had quesadillas before in other locations. We had to leave as the Manager was unable to help.
My wife wanted to order a bowl of just fajita veggies and just chicken. The amount of chicken was fine but for over 14 dollars to get a small single serving of fajita veggies is unacceptable. DO NOT ORDER FROM HERE. They dont seem to understand requests, and theres so many better options in the area. Shame on you chipotle.
They give you half a scoop of protein. Half of it sticks to the spoon but they call it full scoop. Dont come here. Food
2 orders and only one fork?
Debit card not machine working here. Waited for the food to get ready to tell me that. Food : 2/5
Poor service, didn t mention guac was extra , just slid it in like it was free without saying
For me, some times the experience was good, sometimes they were bad, half the time I would get good portions that actually make it inside what I ordered, and the other half of the time I would get terrible portions and the ingredients that they are suppose to be inside of what I ordered are all over the container instead, The employees are usually pretty good but all the high schooler kids running around, screaming makes me not want to even get food from here.
Love this place we live right cross the street from them
I frequent this establishment at least once a week. I hold Chipotle in high regard, particularly their chicken al pastor. The staff consistently provides excellent service.
This Chipotle habitually gives miniscule portions on online orders. My last order half chicken half steak had maybe 1oz of meat, tops. If you want a burrito that is 90% rice and lettuce for $25, go here! Total rip off.
I still don t understand what prevented me from giving 5 points...
The cashier handling my meal with wet hands ignored my request to dry them.
Was closed at 6 pm today. So inconvenient
The food was great and reasonable! Also all workers were soooo kind with smiles:) Food
Ordered in store for takeout. Very small amounts of ingredients given in the bowl. Disappointing.
they dont put enough on your plate. more expensive everytime for less. walk out my guys, dont order at chipotle.
Protein Not fresh Eighty percent of the times and each time I eat there, I get diarrhea the day after
This place is a rip off , when it comes to meat you always have to remind them that they are not giving right amount which i believe this is the owner decision that push all employees to put less meat but charge them normal price.
6 person working but all too busy to serve customer.
I ve been to many different locations and I have to say, idk if I came on a good day, the ingredients were really fresh. I enjoyed it. I understand people s frustrations with the portion sizes but they are more than willing to give more of anything but the protein.
Good value for lunch menu Vegetarian options: Vegetarian menu available
I ordered the burrito bowl and salad bowl last night from this location on UBER Eats and NEVER EVER EVER AGAIN WILL I EAT CHIPOTLE FROM ANYWHERE AGAIN!!! I ordered two different meals for myself and daughter and we both had painful and explosive diarrhea exactly 2 hours after eating this . I dont know if its this location specifically or all Chipotles but since the last time I ate from Chipotle was in 2018, Im going to boycott the entire franchise cause nobody should feel that way after eating food. I hope this company goes down the drain for the overpriced garbage they serve people.
Atmosphere can be cleaner and there are times when the rice isn t fully cooked (aka the rice is hard) but it s not a consistent issue. Otherwise the food is really good and the staff are good too Vegetarian options: Vegetarian and vegan options available
Worst Chipotle location in the city. They are ALWAYS out of multiple ingredients. Tonight they were out of white rice, last time they were out of white rice, corn, steak, and more. How does this happen? The short Mexican manager that works there is also on some weird power trip. Never going back.
Yonge and Eglington location They charged me double for this. Hardly any chicken there. Definitely not worthed $18. Service
Really nice people. Fast and simple
Worst experience with delivery today. One burrito was half the size of the other. Missing ingredients and added ingredients I didnt want.
Go in, pay $25 for a bowl, get 2 skinny pieces of chicken. I love chipotle
Hey! first time trying here :) everything was good except for the portion of the meat I feel I could of had a little more meat wasn t sure if they would charge for extra meat. Overall, the service is great fast pace, even when the atmosphere was busy. Love the flavour of the chicken and steak
Order through Uber eats tonight. My boyfriend found a hair in his food as soon as he opened his bowl. Disgusting.
I often visit here, never had a pleasant service experience. The food is alright 3/5
Unreal portions for proteins it s unbelievable how they charge you $5 extra for extra protein yet you still receive an amount that is enough for birds. They need to stop being extremely chintzy cause at $20 it s absolutely not worth it.
Good
I went there on February 25th (yesterday) at 1:55 pm and a rude guy took my order and I gestured to him that I want pinto and he rudely told me to keep your hand behind the glass. while my hand was behind the glass and I spilled too much rice and steak, if you are unhappy with your job, you can change your place with someone you dislike instead of being rude.
A mexican friend of mine recommended that I should try Chipotle. After trying the chicken burrito, I just fell in love with this place. The guac makes the burrito/bowl hit the spot every time. Ive been to multiple locations, and this one in particular stands out to me as the best so far. Their chef is great, their service is great, and youll almost always find a spot to dine in.
Male employee with glasses was extremely rude to me. Violently threw my food at me. Other employees just laughed. Friday March 8 7:30
I order food from uber eats but its never arrived delivery guy said u give my food other person.
Chicken al pastor chipotle bowl! Best!!! I recommend. They ve reduced their portion size but I still love the taste.
Waited 30 mins for the brown rice. And they gave me congee. Inedible soup instead of a rice bowl. So disappointing and i will not be going to the yonge and eglinton location unless i am feeling sick to get my soup!
We have frequently ordered from your restaurant and always ordered the same stuff - burrito bowl with extra chicken. From the last few times your serving size has been getting smaller by the day. Tonight the burrito bowl was only half full and it will not be an exaggeration to say that there was no extra chicken. Very sad that you do this to your customers!
I ve been coming to this location for years and I have never been so insulted before. Zero customer service, zero respect! The menu has quesadilla under kids menu. No other area on the menu for $7. I ordered 3 cheese quesadillas and this guy charged me $12 per unit. Said that they made me large quesadillas. I said I ordered just 3 quesadillas. Also told the worker that their menu doesn t have large anywhere so how is that my fault. I said I guess I have to order 3 kids ones then and the guy didn t want to serve me my food. I work in customer service and this guy didn t want to give me a break or nothing. I asked for his name and the guy refused to give it. I ve been coming for years and I got to say this is how you lose a customer. Fix your menu. I ll be taking my business somewhere else. Update: the guy called security on me to kick me out. Unbelievable! Zero customer service. The worker is a bit older like 28-30 Hispanic with glasses. Not only did I get pushed aside and refused service I get kicked out forcibly. I want that workers name so I can formally write a complaint.
Alex was very friendly and helpful with our order. Staff were kind in general. Burrito was delicious as usual. Food
Chipotle provides a quick, satisfying meal without compromising on taste or quality.
I love their food.
Delicious bowls and food!!! Thanks Alexis for such a great customer service experience!!!
Ordered the burrito, got a soggy round ball. Noticed everyone else there were eating bowls, maybe those were better but the burrito was horrible. Ingredients were just piled upon each other and did not blend when you took a bite, you either got a mouthful of lettuce or beans or rice Will probably never try a Chipotle again when there are so many other places to try
literally tell me why i just went to chipotle for them to be like oh this store only serves bowls and tacos??? like what? its chipotle like why don t u serve burritos anymore? this is a new thing too u guys used to serve burritos hello what happened?? like i m genuinely so confused u should serve burritos at a chipotle
The food is always great every time I come, I often come later between 8pm-9pm. Andrew and Ethan always give beyond exceptional service!! Thank you so much! You both are the reason I like coming back here!
However bland servant,
Chipotle is the best! It s delicious! The staff is friendly and quick, but there is no restroom.
Made my order improperly multiple time. This time I got no queso, it missing one of the salsas, and they used way to much rice. The result was bland and dry. For a premium priced bowl thats half the size of other restaurants like burrito boyz, I expect better quality control. I am a very frequent customer (multiple times a week) but lately this has happened more and moren at this location. I may be dropping Chipotle.
Surprisingly good.
Just amazing food!
A high school boy didnt get water by an asian guy un the cash just because he didnt buy anything else with it.
Need to learn how to wrap the burritos better. It completely fell apart after first couple of bites
This is my regular Chipotle but the staff has changed and I had a very annoying experience today. A nice man was making my tacos when a female worker pushed her way in and told him to make the tacos in a container instead of the usual foil. She took over, made my tacos wrong, told me I was wrong when I corrected her and when I got the tacos home they were like soup, had leaked through my bags and the container is collapsing. Ill be eating my tacos with a spoon tonight.
Healthy and fulfilling bowl Vegetarian options: Decent options Food : 5/5 |
Tbh I still prefer taco bell
The portion is quite small at this location. One bowl was not enough food to last from lunch to dinner.
I really like to go there very often. The only thing I have to say is that why pay for guacamole, which is part of a burrito or tacos
Awful
I seen a staff member eat from the food display during my visit. Disgusting.
Labeled as tex Mex food. Food is not bad. Prices not bad. Fast food service. But... But... This location is at the corner of Yonge and Roadhamptom... Restaurant is a zone of garbage everywhere, trays and leftovers on tables, disgusting dirty floor.
Vegetarian options: I ordered veggie bowl to take out for dinner. Staff is always welcoming and providing best service and quality food. My favourite place to eat Mexican food. Thank you guys.
I order from this location when Im at work. Its honestly the best Chipotle location Ive gotten food from. They never disappoint! Thank you :)
Good, fresh food. Delicious and great portion sizes!
Love Chipotle. Good quality, Quantity and good vibe
Found bones in my steak bowl
They need to meet more consistent with their serving sizes.
The first time I went here, I got a steak burrito bowl, don t recommend as it was not only dry but burnt as well. So I usually stick to the chicken, usually its okay and juicy. This time even the chicken al pastor was dry and burnt. So I had to throw most of it into the trash. The scoop of chicken wasn t even half full, and the veges was also such a small amount. Regular burnt meat and not getting the portions you re paying for is ridiculous. I love going to chipotle, but this is just disappointing.
Would give zeros stars if I could. I frequent this location and my partner has had digestive issues in the past. This time I was the victim worst food poisoning I ve ever ever experienced. Resulting in a trip to the hospital. Avoid this location they beee to be inspected. Something is very wrong.
I used to go to this place very often in the past. Tonight I went there after some months: they mixed up my order, the coke from the machine was not cold at all and there was no ice in the machine either. The washroom in this place was also very dirty and no washing liquid there. No napkin was available either. It was a very bad experience!
I would not be going to this brunch again.
Aweful and very stingy with the amounts
I must give this place 5 stars even though its so busy that sometimes I simply give up on waiting in line. The food is great. Would be even better if they had one more vege option. Vegetarian options: They need more options.
Bad service and bad character
Overall chipotle is a great go to spot for lunch but this location was very busy and loud while the servers were unfriendly and super stingy with the chicken portion.(Barely even half a scoop)
Good food, but tables are very dirty and full of trash, at least during lunch rush hour
Very tasty and fast
It was a chipotle. They re-made my burrito instead of double wrapping when a hole was made
The service is fast and efficient, making it a great place to grab a quick lunch. The food is flavorful and offered at a reasonable price with good portion sizes.
Chipotle is good. They have vegetarian options as well. Good sitting area Vegetarian options: They have good vegetarian options as well. Food : 5/5 |
One of the better location in town, no parking though which can make a bit difficult to get to
Ordered tacos and there was SO much water from the tomatoes and meat juices that it was soggy before even leaving the restaurant. Do not recommend unless you dont mind them swimming in water and soggy.
Used to love this place for years but I think they are doing too much cost cutting now. I only order veggie. Even asking for multiple times for extra cheese or extra veggie, I get told that they already put extra. It s not one or two servers, it s the norm for the last few months. I would pay extra but at least let me decide the right quantity for me. I am even asking for expensive ingredients. I am going to be avoiding this place at all cost now.
This location is always inconsistent with portion sizes. Especially with protein. Im not a gym bro but for $17-18 dollars they should fill the scoop properly. One time I had 6 sm pieces of steak, I was shocked to my core. The other day went I got 1/2 barbacoa the portion size was SO LITTLE. I asked for a bit more since it wasnt even the actual portion and the server was picking STRAINS!! Im sorry what? And with all due respect its always the ladies or (they/them) that always under portion every bowl product. Staff needs a re training and reminder that ppl pay $15-20 for a bowl.
Nice and quick grab on the go lunch or dinner. Try and choose to your own taste. Add or skip anything as you like. We tried chicken al pastro tacos. Chicken grilled and smoky flavour is excellent.
Food was cold and too salty it was inedible i had to throw it.
Food is great here. One of the best Best burrito places I visited.
I go to this restaurant because it s near by..I usually order for my whole family..I go there to order some food ..there is a short Spanish guy bearded.. with glasses call himself the manager.. he is very rude and and aggressive ..he is touching his nose and putting the same dirty hand in my food..very unhygienic and felty.. I will never go back there...
Very unhygienic and dirty environments and food..every time I eat the food there i get stomach ache..there r a couple of guys very unhelpful and useless....
I really love this location
No problems with this chipotle. Except that the forks suck.
The guy with the beard constantly scratches himself picked his nose and makes food very disgusting!
Good. A bit stingy w their portions tho.
We were visiting from out of town with our three kids. The staff at Chipotle were incredible. They helped us with grace and kindness. The kids enjoyed it so much we came back a second night! Kid-friendliness: Made it so easy for friends.
Tasty bowl, large portions. I will definitely return.
Vegetarian options: You can have anything with just vegetable or use the protein option. Kid-friendliness: Fast food level of kid friendliness
I had an order today with uber eat, which I charged twice instead of one and after when I wanted start to eat I felt something strong under my teeth with many pain, I saw it was a cherry corn which it was already eaten, I was really surprised and get mad , messaged to uber eat and they still keeping me wait for answer , even don t tell sorry Yes I really disappointed of Uber eat who they never care customer and never ever order to this store as the food is out of safety and very bad quality , can you imagine cherry corn in your food and under your teeth and no one is responsible and answer me .
Food is hit and miss.
My go-to place when Im craving burritos! Thanks Chipotle :)
Tried to pre order lunch 1 1/2hrs before delivery for 6 people, placed the order no problem 30mins before delivery the order was cancelled, no reason. I checked to see if they had blocked the time off because they were busy or something, they were still allowing orders. WHY? just make the restaurant unavailable. Funny though I could place the order from the website no problem except for the fact that it would have cost me $50 more with the crazy fees and tip.
Friendly staff, amazing management, if you re lucky you ll get to know Alex and he s the most friendliest person in the area.
No exaggeration the best chipotle bowl I ve ever had. So packed, every ingredient was so fresh and cooked perfectly I m about to cry right now
I got a piece of plastic in my bowls. I called the location, but nobody answered. Disappointing.
Every time I come to chipotle I get such great customers experience. I appreciate they have some options for everyone. I got a salad and steak bowl. The ingredients were very fresh and properly seasoned. Staff was friendly. It was a nice time spend here. The downside is its the end of the summer so expect bees. Eat INSIDE!
The person behind the counter underscooped all the ingredients and just dropped ingredients in only 1 part of the burrito. When I was checking out I didnt notice I got overcharged, when my total was supposed to be around $13, I was charged $16 even though I didnt add anything that cost extra money.
Clean, fast service. Kind workers.
I live downtown but I always come to this location because i can get lots of portion here! The quality of the food is great, not to mention customer service.
Whats with this portion half my bowl is empty can I get refund
Big portions also a lot of free drinks
Chipotle is chipotle. Always mid but better than fast food junk.
Ordered a steak burrito bowl through Chipotle app. Fast preparation time. Quality ingredients. Portion size in value- more than fair I love any establishment with a reward program Clean location, right on corner. Plenty of seating inside
The worst money you can spend on food. The rice was cold and uncooked. The chicken was stale. The portion was so small, wonder if the food was for people or the pigeons that stay outside the store. All in all, it was cold, bad and uncooked rice. The worst $15 someone could spend on a food
I live across the street! The staff are always super friendly and they load the bowls and burritos. They DO NOT DISAPPOINT
Nice atmosphere
Fast clean great outside seating steps from subway
Always gets my chipotle order wrong. It s annoying at this point because I have to complain to DoorDash who never refunds properly so I m constantly loosing money when I order here.
Had a large flying ant bug in my chicken bowl. Wrote a review and was told to fill out some page on a website. No apology, never heard back from Chipotle after filling out the page.
I am a big fan and a regular of this restaurant! The food is always fresh and well seasoned. The service is always excellent as well .keep it up!
We eat here frequently, not just because of the convenient location but because the food is fast, fresh and hot. The team always checks in to make sure youre building the meal and food experience you want. Love the chips and guac to kick things off and trying a new drink flavour. Love that you can add a little or a lot of heat. Will keep coming back! Parking: Green P is right next door.
I go there to pick up some food for my grand mother..there is a short Hispanic guy with the beard ..he keeps touching his nose than packing my food..very dirty..we wont go back there any more...
Very dirty food place....
They have no steak can i wait 45 minutes
Ewwwww I bought this yesterday because I was craving chipotle HAVENT had it in so long so decided to go there first of all this East Asian lady with curly hair she gave us so little really stingy with the meat even though I am paying more, and there s a disgusting thing found in my chipotle. And the restaurant was very dirty all the garbages in the drink station is everywhere and there s so many employees yet they can t even keep it clean, yikes.
I made order for chicken bowl the guy that serve put half scoop of chicken my bowl was all rice
I kept going back because I m dumb I guess, but one time the staff locked the customers in because the visa machine stopped working (this is illegal and I even contacted corporate, who didn t care and blew me off) and another time there was plastic in my shredded beef. Steer clear these guys are clowns.
Awesome taste.
One of my favorite Mexican fast food
Chipotle happens to be my go-to food but never have I been this disappointed, I get extra rice as I prefer my rice more then veggies and other food, each chipotle I ve been to always asks me IS this enough for you I get to chose the amount of each food that goes in my plate but this location, when I asked for extra rice they put just tiny bit as in not even a spoonful and looked pissed, used to be my favourite chipotle, now it s become a place to avoid, im a paying customer I should be able to decide how much food I have in my plate especially if u don t charge extra for it, the workers there are nice but not all of them, they should work on customer service, If you are an extra food girly def head over to the one between Yonge sheppard and North york centre, they give much generous amount then whatever this place is, giving 2 stars bc the food is delicious but the rest is a def no