Paramount Lebanese Kitchen in Toronto

The worst service ever! The guy kept looking at me and I m like you still haven t given me my drink. Small quantity of chicken shawarma in my wrap and $1 for extra sauce which I had to ask kindly to add a little bit more. The regional manager needs to take some actions. Poor management whatsoever! I feel so sad because I used to work here.

Poor service. The food was cold and I had to request more salad. Paramount is generally good but not this branch.

This is my second time at Paramount restaurant in the PATH food courts in downtown Toronto, both experiences left me very disappointed. I thought the first time was a one off so I tried it again. The portion of protein in their shawarma is unbelievably small, I felt that I was eating bread and salad with a dash of chicken, frankly you get more chicken in a Mc Junior Chicken...for the price it is a huge disappointment. Never ever have a shawarma at this place, its dry and tasteless. I would rather starve than have food at this place ever again, it is beyond pathetic. Thankfully there are better shawarma options in the city, Paramount you can count me off from your client list forever.....had to rate this one star, but frankly it is 0.01....

Went to the path in Brookfield place. Superr expensive, almost $17, for the smallest cold falafel wrap I ve ever seen. I also opted for a combo with a can of pop and a baby sized bag of fries. Never again.

Paramount in Brookfield place used to be amazing and Im not sure what happened. The staff seem sleepy, unfriendly and every little thing is extra.. a scoop of hummus on a $14 small shawarma box should not be extra. The quality of the chicken has also gone down.. if you go anytime before Noon youre getting the crusty chicken from the day before.. its never fresh. Im putting Paramount in timeout from my lunch rotation.. do better.

They underpack the box so there s not a lot of rice, protein, or sauce and it doesn t even taste good compared to other locations. The portion sizes here are smaller then any other location and they barely put any sauce at all on it.

Speedy service Very good Vegetarian options: Kebbeh

This was $16 without a tip, I don t even have to explain myself, just look at the bits of dry chicken

Only halal place in the food court @ Brookfield place. Fantastic customer service

Dude gave me normal potatoes telling me they were spicy. I got a two base box, and it was like 1/5 potato and 4/5 rice. Chicken was like a spoonful. This dude cheaped me out

theyre always so stingy with sauce, vegetables, and meat. i paid for double meat as well and still the portion wasnt adequate. i asked for a little more lettuce and sauce and they barely put anymore and handed the box off to the next person so i could not ask them for more again. this happened on 2 different visits so Im very disappointed :/ Other paramount branches provide much better service.

My wrap was wrapped so badly that it broke apart. I ended up eating it with a spoon and throwing half of the bread away because the paper melted and got stuck on it!

Awful, ridiculously small portion, Not worth a penny to spend! Don t try it I ve tried it before few weeks ago with a different team and today with another team and it s exactly the same thing! You wont enjoy it at all.

Im really disappointed in this place. I never leave reviews but I felt the need to leave one here. Ive tried it a couple times now thinking the experience may change with a different crew but, unfortunately, it did not. The portions are way too small. They serve half portions of everything. Even the side of fries looks like someone has eaten half the bag when you open it. On top of that, when the man behind the counter was about to give me 2 ketchup packets, the woman in charge said something to him and he changed it to 1. I honestly couldnt believe it. Ridiculous.

Cheap on toppings and grumpy.

I used to ordered chicken shawarma wrap every week before pandemic. After two years coming back to the office, I went today to order my usual. But it seems not only the management and the team have changed, but their costumer service is extremely different from before. I used to get half and half (half chicken half beef or half regular chicken and half spicy), but Today I was told it s impossible cause if they do it, people will order it like this from now, and things are different after pandemic!!!! I m not sure why that s an issue and why things should be different after or during Covid! What is more important than keeping the costumers happy? I m told they can t mix two different meats cause they are different!!! But they are the same price!!!! And this is not my first experience with paramount!! I m sure I m not going to this location anymore!

Too expensive for the small shawarma portion. Complete ripoff and daylight robbery of your money

Never go there again, the box is big but the protein portion is enough for literally 1 bite.

Disappointingly very cheap portions. I ordered a small box and it was less than half full. When I asked to fill it up a little more, I was met with a disdainful look and they added 2 small tomato slices and 1 pickle cucumber. The lady filling the base and toppings didnt seem like she wanted to be there. I asked for 2 small boxes with a different base each and she kept insisting that I only get 1 base until her colleague thankfully jumped in and helped. Not a good experience today, that was at about 11.45am, wasnt even busy yet.

Delicious Lebanese-style fast food.

Not very generous. They charge for simple sauces.

I will NEVER eat here again! I paid $12 for 5 shavings of chicken, 1 slice of tomato, and stale pita bread that crumbled. I also had to pay extra for a squirt of sauce. Disgraceful. To boot, the service I received was rude.

This used to be a good place pre pandemic. Visited here today and got a chicken shawarma (big) box. The portions were extremely less and not worth the money. Wont be visiting here again.

Food was cold and no flavor. I had to throw it out. I have eaten at other locations and have never experienced anything like this.

Good food.

Amazing new management, great food, great service! Highly recommended!

Great service and the food tastes fresh and tasty Its my favorite location to get chicken shawarma wrap!!!

Delicious meals and awesome service

portions are tiny...i got a shawarma wrap...they barely put any salad or chicken in it...was mostly tasting pita. worst of all the lady at the cash charged me an extra 50 cents for a line of hot sauce....absolutely ridiculous

The falafel balls were certainly missing ingredients. I know they were missing salt for sure. No salt at all.

Depends. Quality and service not consistent.

Alex/Sasha is the best. My go to person when I m getting paramount

Huge shoutout to Harsha and Alex and all the other workers. These guys are the best!

Amazing stuff and great manager Alex ! Best choice for lunch or quick snack before the subway . Great paramonth quality with downtown aviliablility of fresh food !

Had lunch at the Brookfield place location at 161 Bay St, downtown Toronto. THEY HAVE SAJ BREAD NOW!!! I got the spicy chicken shawarma saj wrap and it was so good! Spoke to the restaurants manager and shes so sweet and welcoming.. I am glad I went there and definitely going there again soon.

I love this place for their delish Falafel with 3 different kind of dips and many other toppings and Chicken Shawarma with extraordinary customer service. I always order through Ritual app so the whole process is much quicker. During COVID times, they have maintained their safe hygiene standards. Cheers to the team.

Never disappoints. Great food at a reasonable price point

The serving of meat is too small at this location. Very miser in terms of portion.

We visited from out of town and stopped in for a bite to eat, the staff was friendly and service was quick, we loved the food and if we lived near by we would definitely be back for more. Mark was awesome <3 Super Happy Ending <3

We tried a little bit of everything and it was all incredibly well spiced and priced! The staff is very friendly and the decor is beautiful! Great experience!

Very nice food and friendly sraff

I normally get McDonalds when Im down at the food court but I think I found a new more filling place. My partner and I shared a big box with chicken and it was pretty decently priced. I liked the different textures from the vegetables mixed with the hummus. They got me a new batch of rice so that was nice as well. The rice was nice and fluffy as opposed to places like Jimmy the Greek which is really oily and wet. Its a pretty filling option for the price.

I like falafel wrap. Good quality of food

Mediocre at best.

Super delicious food, especially hummus and chicken Shawarma

Shawarma..

Bad service. Huge wait time. By passing orders. Need better management.

Busy location but always friendly

My fav Helel stop fav spot to get quick bite quick and nice staff

I have visited this place recently with my family, I have always have been a good opinion about Paramount Chain, and this time has once again proved it. Humus at this location is just amazing, food was also acceptable for the kids. We talked with a lady, her name was Oleks, she gave us a really nice recommendation about the options, I am vegetarian, and this was very beneficial. Amazing place to eat at!

Came here with my boyfriend tonight and had an amazing night! Service was really quick, the person that took our order was super friendly and easy to talk to! We took her recommendations on a bunch of items and they were actually really tasty! We will definitely be returning here!! A quick tip for everyone... try the falafel! With the garlic dip... super good!

Food was so good here! We did take out for the first time and it was actually super delicious and fresh. We ll be getting it often to be honest! Thanks for the fresh falafel!! Definitely appreciate it! Wish most places were like this

Came on Friday night after work, place was packed and a half, I thought I m gonna wait for my food until Christmas, but my order came so fast I was amazed, food is great as well, and whole hospitality was top level, even with such amount of guests

The food was good. The box option is very huge. The Basmati rice is fine. However, some of the grains were still tough as if it was still uncooked. I had fries as well, but they were a little dry and not too moist. The service was pretty fast considering it was peak lunch period. Lots of people serving. Even the cashier was working two registers to speed people through payment quicker. Might have been less confusing for some people if they had two people work the registers, but then theyd have less people serving food... Overall, the experience was good.

5$ for adding extra chicken on their small wrap ! well, I am pretty sure this was my last time eating there

The food and service at this location is perhaps the worst as compared to any other paramount locations. I ordered a Yalla special and they gave me a tiny portion of fries with barely one scoop of chicken. This was by far the worst Yalla special that i have ever had at any paramount location. Even a kid would be hungry after eating that.

They missed many toppings but boy! that was some great food

The manager is great. She always knows how to organize her team:)

Amazing food, quick service! Would be visiting this a lot now.

Amazing food!! Perfect portions made me feel full! Fast service

Good food and good quantity

I always get the plate from here but decided to get a wrap today. It was really disappointing to see a kid meal size wrap for 9$. It just didnt make sense value wise. I wish they increase the size of the pita bread and make it worth the 9$. Extreme pita next to them has chicken and falafel shawarma wrap which is twice this size and also tastes great.

The quality of service has really improved over the last few months. Food is amazing and management is great.

Sandwich is very poor, small for the price ! :( personal no smile, no wifi, no parking. Free washroom. I never comeback there ! The can was good

No meat, in general not very good

They skimped on everything, even shredded lettuce. I dont even care about the lettuce but if theyre too cheap to even give you more than a few shreds of lettuce that speaks volumes about the rest of it... Even Subway will at least load up your sandwich with lettuce so your meal doesnt look pathetically tiny. The rest of it was mediocre at best.

Great food, quick service

Having my meal there once or twice a week . It is quick service at lunch time .Love the taste of food.I dont eat beef, so always choosing between two options of chicken they serve.Hummus is extra on salad :( They give me generous amounts of pita chips, and bit more of garlic sauce.

awesome place awesome food. fast and courteous service

Nice quick lebanese eats. Wrap is good and chicken is well done.

Great service!

Very fast service, convenient location, friendly staff!

Delicious lentil soup.

The portions for the boxes are quite heavy, which makes sense considering that the majority of the box is filled with basmati rice. The chicken shawarma was chewy and underwhelming while the amount of lettuce was tiny. If you need a filling meal, Id recommend the small box, which in my opinion, is large enough.

very friendly staff and fast service. I would come again to this location.

Very good food and service

Worst service. Had to stand 20 mins in the line to know that they had no rice. Ordered the wrap, took 15 mins since the chicken was not ready and finally got a cold wrap. The only thing quick here is making the payment.

Excellent and personable owner. Superb, fast moving line

Basic food. Not enough chicken.

Great service & smile and you have to try the kafta (ground beef) plate that comes with your choice of two sides. Mila at cash was amazing and friendly!

Youre paying too much for the quantity you get. Ordered LARGE plate that cost 13$ but it was some lettuce that they call Garden salad and few pieces of chicken shwarma. When you order shwarma plate you expecting to see MEAT! Looks like kids meal. One of the worse places in Downtown. Never again

The food is edible, but its the palest shadow of decent middle eastern cuisine. I expected it to be bad, but not this bad. I dont believe middle eastern airline food would be worse.

Great taste and quick service

The Paramount Fries are absolutely fantastic, bring an appetite or split with a friend as theyre pretty generous with their portions. Ask for Ali when you come by.

Literally the worst food I ve ever eaten. The rice is rock hard, it s not cooked. The employees don t know what they re doing, especially the teenager. Ridiculous!!

Really good customer service and great quality!!

Great service always and I always get my food really quick.

Not that great, they are literally give you a very small portions. I mean f#%$ off, paying $13.99 for a scoop of lettuce, one slice of tomato, and so called a spoon of protein . Thanks for ruining the lunch. Never going back again. Not worth it !!

The plate was full of stone. When went and asked to change my plate. They only changed the salad. Insanely low quality food. Will never go there again.

Great food

Love coming here, the shawarma is great!

Great food!

I tried the small platter and I would have to say it s overpriced and not as good as other middle eastern restaurants.i would steer clear

Not the biggest portions but nicely located and staff is quick (can do better with ritual)

Amazing service and delicious food! The staff are kind and very helpful.

Great spot for a quick delicious middle eastern/ Lebanese cuisine.

Awesome lebanese food best shwarma ever had..awesome fast paced customer service and delicious food..must try..

Fresh and delicious food ever good customer service

Very small portion on the wrap to justify the $. Good flavour, but still very hungry.

Fast service, consistent and reasonably priced middle eastern food. Definitely not the best middle eastern food Ive ever had, but you cant go wrong by ordering the mezza plate!

Some of the better quality foods in this food court.

I ate here twice and the food tasted good. The second time, I ordered a larger dish (the Chicken Shawarma Plate ($9) vs the Chicken Shawarma Bowl ($11) ) The portion I got with the larger dish was significantly smaller than the smaller portion. I wanted to like this place, and after my first visit, I did, but after I finished eating, I had to stop by McDonalds and grab something before I was actually full. For $11 + HST, I shouldnt be leaving hungry. I will almost certainly not be returning a third time.

Very good and consistent quality Lebanese food. Service is friendly but significantly slower for dinner service, especially when ordering via Ritual.

Saj Chicken Shawarma - 3 pieces of lettuce, 2 pickles, 3 turnips and flakes of partially burnt chicken. I dont know how they justify their prices when they dont deliver on serving size. Overall, horrible dining experience TWICE. I wont go back.

Its not that great tasting and for the price you get very little food. I ordered the chicken bowel with hummus base and got just as much meat as the wrap...and they give very little toppings.... not going to go here again ..there bowel is a very shallow tray..not even a real bowl. Im not a very big person and it didnt even fill me.

The food taste good but youre paying too much for the quantity you get. A better alternative is Jimmy the Greek which is across. Double the quantity & same quality for same price.

Worst food ever. I pay $13 for a plate of falafel. I get 1 small slice of tomato, few lettuce leaves, and 1kg of rice.

Overpriced and not filling at all! I ordered the plate which comes with two size and it was $10.99+tax and you barely get anything. You are better off getting villa madina.

First of all a rip off. Not your moneys worth Very less quantity as compared to Villa Madina. Secondly, I asked two sauces on my wrap and they charge extra, like $9 are not enough for them. I like other Paramount places, but this one is really bad.

Greedy... I ordered shawarma poutine and I asked to add garlic sauce. They said no ! This is Extra 2 dollar!! For garlic sauce...